Close your eyes and remember the most uncomfortable, fraught, and contentious meeting you've ever attended. Did your anxiety spike, pulse elevate, fight or flight instinct kick in? Do you wish you had the skills, in the moment, to deescalate and resolve the situation? Now you can!
In this webinar you'll learn:
- The three forms of mediation
- How mediation can be used in workplace conflict
- How to apply mediation to the most frequent workplace conflicts