Senior Software Engineer, Cloud Backend
SmartThings is a home automation company that is dedicated to making life simpler, safer, and more entertaining.
Job Description
We’re SmartThings, one of the leading IoT ecosystems in the world, creating the most effortless way for anyone to create a smart home. As an independent subsidiary of Samsung, our corporate offices are based in Minneapolis, the Bay Area, and remote home offices throughout the US.
More than 270 million people worldwide use SmartThings to control and manage their connected life. SmartThings delivers simple, powerful experiences across Samsung’s leading portfolio of phones, TVs, and appliances. We offer the most versatile smart home experience as an open platform with a rich partner ecosystem. As a founding member of Matter, we are a leader in the industry to help make smart homes more secure, reliable and seamless to use.
SmartThings’ culture is built around our core values, offering singular opportunities to make a real, immediate impact in every role. With our focus on trusted ownership, connected leadership, and radical empathy, we embrace inclusive practices and celebrate everyone’s uniqueness on our team.Like the smartphone revolution, smart home technology is transforming the way we interact with the world around us. With SmartThings products, we’re reducing global emissions, improving service industries, and creating a safer, smarter planet. Come be a part of the transformation with us! Do the SmartThings!
About The Role
SmartThings is seeking a Senior Data Analyst to join our Product Operations team. Collaborating closely with leaders across the organization, you will play a pivotal role in establishing and leading new data analytics initiatives at SmartThings. You will be responsible for leveraging data to gain valuable insights, power data-driven decision-making, and enhance the overall performance and user experience of our smart home solutions. This is a unique opportunity to shape the future of SmartThings through analytics and drive innovation in the IoT domain.
Department Product & Design
Workplace type Hybrid
Reporting To Joan Soskin
Key Responsibilities
- Collaborate with Samsung's Big Data Center and other global data teams to power our product decisions by enhancing existing datasets, reporting, and dashboards.
- Act as a data-driven thought partner to our Product Managers and Product leadership team. Educate our teams to help us ask better questions, interpret findings more effectively, and drive informed decision making.
- Develop or enhance self-service data tools to power insight, discovery, and communication. Conduct individual analyses when needed to drive business objectives, and facilitate training.
- Build and execute on a roadmap for data enhancements to align with SmartThings' product vision and business objectives. Understand and communicate the building blocks needed, identify any gaps, and drive progress toward best-in-class practices.
- Support data collection, governance, and compliance initiatives in partnership with teams across SmartThings globally. Identify and collect relevant data from different sources, ensuring data accuracy and completeness. Partner with global security teams to ensure compliance with data privacy regulations and data governance policies while handling sensitive information and conducting analyses.
- Provide technical leadership by staying up-to-date with industry best practices, trends, and emerging technologies to continuously improve our approach.
Skills Knowledge and Expertise
Inclusive Hiring Practices
Our hiring team is passionate about diversity, equity and inclusion, and the data shows that candidates from underrepresented groups are less likely than others to apply for a career opportunity if their qualifications and experience don’t appear to be an identical match. We welcome candidates from every professional background, so even if you aren’t certain you meet every requirement, we encourage you to apply!
What You Bring On Day One (Required Qualifications)
- Proficiency in data analysis tools/programming languages such as Python, R, SQL, or similar, and experience with data visualization
- Strong analytical mindset, customer orientation, and curiosity
- Excellent communication and collaboration skills, with the ability to work effectively with diverse teams and stakeholders around the globe
- Ability to shift effectively between detail-oriented work and big-picture thinking
- 5+ years of experience in data analytics, or similar role
- Bachelor's or Master's degree in Data Science, Computer Science, Statistics, or a related field, or equivalent experience.
Desired Skills
- Experience with data visualization tools (e.g., Superset, Power BI, Tableau)
- Passion for IoT and smart home technologies, with a desire to contribute to an industry-leading company.
- Knowledge of Korean language
- International business and organizational experience
SmartThings Benefits
Why You’ll Love Working at SmartThings
- You’ll receive a competitive compensation package and comprehensive health benefits (medical, dental, vision, HSA with employer contribution, life & disability insurance, a competitive 401(k) with a 5% employer match, and more)
- You’ll have access to generous paid leave for parents, including 8 weeks Parental Leave and 8 more weeks for Childbirth Recovery Leave paid at 100%
- You’ll enjoy work/life flexibility through our unlimited PTO plan, Summer Fridays, 12 paid holidays each year, and an emphasis on work/life balance.
- Our commitment to diversity, equity, inclusion and belonging is embedded into our culture and our work, and you’ll have opportunities to join forums and groups and participate in our ongoing projects.
- We are a group of bright, kind, and goal-oriented people. You can be your authentic self here, and are empowered to encourage others to do the same!
- We are a successful, fast-growing company at the forefront of IoT.
- We are a technologically and data-driven business.
- We are committed to our customers and developers.
- We love solving problems, thinking creatively, and trying new things.
- We believe in autonomy & taking initiative.
- We take what we do seriously–we don’t take ourselves seriously.
- We have a smart, experienced leadership team that wants to do it right and is open to new ideas.
About SmartThings
Creating a safer, smarter world with you.
SmartThings brings your home to life by being the leading open platform for the consumer Internet of Things. Bringing together developers, device makers, and service providers to make the world a smarter place. From a door that knows when to lock itself, to a living room that can get the party started or a sink that can help to call a plumber; the opportunities are endless to make everyday objects around us more useful. So if you’re innovative, not afraid to challenge status quo, collaborative and have a passion for technology, then you’ve found your next home with SmartThings!
We’re SmartThings, one of the leading IoT ecosystems in the world, creating the most effortless way for anyone to create a smart home. As an independent subsidiary of Samsung, our corporate offices are based in Minneapolis, the Bay Area, and remote home offices throughout the US.
More than 270 million people worldwide use SmartThings to control and manage their connected life. SmartThings delivers simple, powerful experiences across Samsung’s leading portfolio of phones, TVs, and appliances. We offer the most versatile smart home experience as an open platform with a rich partner ecosystem. As a founding member of Matter, we are a leader in the industry to help make smart homes more secure, reliable and seamless to use.
SmartThings’ culture is built around our core values, offering singular opportunities to make a real, immediate impact in every role. With our focus on trusted ownership, connected leadership, and radical empathy, we embrace inclusive practices and celebrate everyone’s uniqueness on our team.
Like the smartphone revolution, smart home technology is transforming the way we interact with the world around us. With SmartThings products, we’re reducing global emissions, improving service industries, and creating a safer, smarter planet. Come be a part of the transformation with us! Do the SmartThings!
About The Team The team works on integrating IoT devices into the SmartThings platform. With the exponential growth of IoT devices over the past few years, we are building a dynamic platform to support these directly connected MQTT devices and Audio/Video devices and make it easier for these devices to work with the SmartThings platform. We primarily use Scala and a mix of the latest AWS service offering including EC2 and Kubernetes.
About The Role
We are looking for a talented Senior Software Engineer to help build and scale the SmartThings cloud platform. You'll work on a platform that processes billions of events each day, have full end-to-end ownership of code and infrastructure and work with the latest technology at scale in a fun team environment.
Key Responsibilities
Design and implement cloud services that are highly available and fault-tolerant, from API to storage.
Improve quality and uptime for all of our applications.
Translate product feature ideas to production code.
Collaborate with other developers, internal and external partners, to create new features and improve existing functionalities.
Ability to lead projects that are not fully defined and influence direction as appropriate.
Proactively identify areas for improvements.
Drive strategy within the team area, and clearly communicate action plans across teams.
Mentor other engineers and lead technical onboarding.
Ability to work within established infrastructure and quickly become familiar.
Skills Knowledge and Expertise
Inclusive Hiring Practices
Our hiring team is passionate about diversity, equity and inclusion, and the data shows that candidates from underrepresented groups are less likely than others to apply for a career opportunity if their qualifications and experience don’t appear to be an identical match. We welcome candidates from every professional background, so even if you aren’t certain you meet every requirement, we encourage you to apply!
What You Bring On Day One (Required Qualifications)
- Bachelor's degree in Computer Science or equivalent experience
- 4 or more years of experience in a software role
- Strong development skills (Either Java or another language on the JVM, Node or Golang)
- Hands-on experience with at least one of the following cloud offerings: AWS, Azure and GCP
- Experience with cloud services deployments, monitoring and production support
- Understand the difference between prototype code and production ready code
- Experience with linux systems, designing and developing REST APIs and with Git
- Strong interpersonal communication skills and ability work well in a diverse, team-focused environments
- Excellent communication skills
Desired Skills
Experience with Kubernetes, EC2 managed delivery
Experience with large scale Infrastructure and distributed systems, at least 2 years supporting consumer-facing production-level cloud services
Experience with MQTT
Experience with Audio Video streaming technologies
Experience with Scala would be a huge plus
SmartThings Benefits
Why You’ll Love Working at SmartThings
- You’ll receive a competitive compensation package and comprehensive health benefits (medical, dental, vision, HSA with employer contribution, life & disability insurance, a competitive 401(k) with a 5% employer match, and more)
- You’ll have access to generous paid leave for parents, including 8 weeks Parental Leave and 8 more weeks for Childbirth Recovery Leave paid at 100%
- You’ll enjoy work/life flexibility through our unlimited PTO plan, Summer Fridays, 12 paid holidays each year, and an emphasis on work/life balance.
- Our commitment to diversity, equity, inclusion and belonging is embedded into our culture and our work, and you’ll have opportunities to join forums and groups and participate in our ongoing projects.
- We are a group of bright, kind, and goal-oriented people. You can be your authentic self here, and are empowered to encourage others to do the same!
- We are a successful, fast-growing company at the forefront of IoT.
- We are a technologically and data-driven business.
- We are committed to our customers and developers.
- We love solving problems, thinking creatively, and trying new things.
- We believe in autonomy & taking initiative.
- We take what we do seriously–we don’t take ourselves seriously.
- We have a smart, experienced leadership team that wants to do it right and is open to new ideas.
About SmartThings
Creating a safer, smarter world with you.
SmartThings brings your home to life by being the leading open platform for the consumer Internet of Things. Bringing together developers, device makers, and service providers to make the world a smarter place. From a door that knows when to lock itself, to a living room that can get the party started or a sink that can help to call a plumber; the opportunities are endless to make everyday objects around us more useful. So if you’re innovative, not afraid to challenge status quo, collaborative and have a passion for technology, then you’ve found your next home with SmartThings!
