Compliance Manager
At Possible, we create financial technology products that are built to benefit our customers’ economic mobility. As a Public Benefit Corporation, it’s not only our mission but our responsibility to succeed. We grow our team accordingly—through a selective process that prioritizes candidate and employee experience alike.
Job Description
Team Introduction
We aim to improve our Compliance group by hiring a person to coordinate regulatory compliance of products and services. This role involves careful and scalable use of our compliance management system (CMS) tools. This person will have a meaningful role within the compliance group, communicating and coordinating regularly with key collaborators and team members. As a small but mighty Legal and Compliance team, each member contributes when and as needed across all aspects of a well run CMS.
The Role & Responsibilities
- Ensure that Possible adheres to applicable laws and regulations by helping to maintain and expand Possible's compliance management system, including vendor and complaint management and employee training.
- Collaborate with Compliance management in maintaining and accomplishing the monitoring and testing program pertaining to Possible's products and services.
- Help ensure Possible’s policies and procedures remain current with regulatory change and requirements.
- Analyze and respond to complaints, including tracking and reporting of trends, patterns and high risk indicators that require root cause analysis.
- Review advertisements and communications for compliance with applicable regulations while keeping our customers’ perspectives in mind for UDAAP.
- Assist colleagues and the company's Bank partners with compliance through advice, guidance, and oversight of new and changing products and processes
- Ensure compliance related issues are collected and remediated through the issues management program.
- Develop and assist in the implementation of new compliance related processes and special projects.
- Assist management and the compliance team with responses to state and Bank partners’ examinations and audits.
Requirements
- 5+ years of financial services compliance work in a Compliance or Legal department at a consumer loan finance company, bank, or credit union.
- BA/BS Degree, CRCM is a plus. A JD or Paralegal Certification is not required however applicant must have the ability to research and analyze laws and regulations.
- Solid understanding of laws, regulations, and subjects applicable to consumer lending and credit cards: TILA, ECOA, FCRA, UDAAP, SCRA/MLA, E-SIGN, Privacy, Identity Theft, Marketing, Fair Lending, FDCPA, EFTA, BSA/AML/OFAC, state laws, etc.
- Experience responding to and monitoring customer complaints.
- Experience with implementing and maintaining an online training program. Experience providing live training is a plus.
- Experience completing regulatory and product risk assessments.
- Experience developing and completing monitoring and testing transactions, disclosures, etc.
- Experience collecting and assessing vendor due diligence is a plus.
- Consistent record of leading inter- and intra-department projects.
- Good communication skills - writes, speaks, and presents information effectively and persuasively across communication settings
- Works well in fast paced, energetic environment with a ‘Roll-up your sleeves’ attitude.
- Committed - pursues work with energy, drive, and a strong accomplish orientation.
- Integrity, ability to work independently and as part of a team, and strong problem-solving skills.
- Exceptional collaboration skills, and can communicate and coordinate across all teams including Product, Engineering, Design, Marketing, and Operations.
- Ability to shift and adjust to new technologies, systems and communications platforms.
- Passionate about building excellent compliance management systems.
This position is open to candidates in the Seattle area as well as fully remote candidates based anywhere in the US. Those living within 30 miles of our centrally located downtown Seattle office are expected to come in a minimum of three days a week. To improve time together, we follow a shared in-office schedule of Monday, Tuesday, and Thursday.
The compensation range for this role is $110,000 to $130,000. We also offer significant stock options, comprehensive benefits, a bonus plan, a 401 (k), commuter benefits, and an excellent office space with complimentary drinks and food.
Team Introduction
We aim to improve our Compliance group by hiring a person to coordinate regulatory compliance of products and services. This role involves careful and scalable use of our compliance management system (CMS) tools. This person will have a meaningful role within the compliance group, communicating and coordinating regularly with key collaborators and team members. As a small but mighty Legal and Compliance team, each member contributes when and as needed across all aspects of a well run CMS.
The Role & Responsibilities
- Ensure that Possible adheres to applicable laws and regulations by helping to maintain and expand Possible's compliance management system, including vendor and complaint management and employee training.
- Collaborate with Compliance management in maintaining and accomplishing the monitoring and testing program pertaining to Possible's products and services.
- Help ensure Possible’s policies and procedures remain current with regulatory change and requirements.
- Analyze and respond to complaints, including tracking and reporting of trends, patterns and high risk indicators that require root cause analysis.
- Review advertisements and communications for compliance with applicable regulations while keeping our customers’ perspectives in mind for UDAAP.
- Assist colleagues and the company's Bank partners with compliance through advice, guidance, and oversight of new and changing products and processes
- Ensure compliance related issues are collected and remediated through the issues management program.
- Develop and assist in the implementation of new compliance related processes and special projects.
- Assist management and the compliance team with responses to state and Bank partners’ examinations and audits.
Requirements
- 5+ years of financial services compliance work in a Compliance or Legal department at a consumer loan finance company, bank, or credit union.
- BA/BS Degree, CRCM is a plus. A JD or Paralegal Certification is not required however applicant must have the ability to research and analyze laws and regulations.
- Solid understanding of laws, regulations, and subjects applicable to consumer lending and credit cards: TILA, ECOA, FCRA, UDAAP, SCRA/MLA, E-SIGN, Privacy, Identity Theft, Marketing, Fair Lending, FDCPA, EFTA, BSA/AML/OFAC, state laws, etc.
- Experience responding to and monitoring customer complaints.
- Experience with implementing and maintaining an online training program. Experience providing live training is a plus.
- Experience completing regulatory and product risk assessments.
- Experience developing and completing monitoring and testing transactions, disclosures, etc.
- Experience collecting and assessing vendor due diligence is a plus.
- Consistent record of leading inter- and intra-department projects.
- Good communication skills - writes, speaks, and presents information effectively and persuasively across communication settings
- Works well in fast paced, energetic environment with a ‘Roll-up your sleeves’ attitude.
- Committed - pursues work with energy, drive, and a strong accomplish orientation.
- Integrity, ability to work independently and as part of a team, and strong problem-solving skills.
- Exceptional collaboration skills, and can communicate and coordinate across all teams including Product, Engineering, Design, Marketing, and Operations.
- Ability to shift and adjust to new technologies, systems and communications platforms.
- Passionate about building excellent compliance management systems.
This position is open to candidates in the Seattle area as well as fully remote candidates based anywhere in the US. Those living within 30 miles of our centrally located downtown Seattle office are expected to come in a minimum of three days a week. To improve time together, we follow a shared in-office schedule of Monday, Tuesday, and Thursday.
The compensation range for this role is $110,000 to $130,000. We also offer significant stock options, comprehensive benefits, a bonus plan, a 401 (k), commuter benefits, and an excellent office space with complimentary drinks and food.
