We make every day more rewarding. Cartera partners with major airlines and top banks who offer their customers loyalty programs. Since our launch in 2005, we’ve improved their customers’ experiences by helping them earn more of the miles, points, or cash back they want by making it easy for them to shop and earn currency with 1,500 retailers they already know and love. Our network audience exceeds 225M people and we reward $3B in rewards annually to the members of our partners’ loyalty programs who also access significant savings through the special promotions, coupons, free-shipping deals, and more that we enable. Our acquisition by Rakuten in 2017 lent heft to our market share and elevated our capabilities. Today we’re proud to be the single largest source of merchant-funded Shop & Earn offers in the U.S. and Canada.
Job Description:
Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company’s mission to delight merchants and customers through innovation, optimism, and teamwork.
Cartera Commerce, a Rakuten company who is the pioneer and leader in online cash back shopping and a subsidiary of the global Internet services company, is looking for experienced, talented and passionate individuals to join our growing team. Cartera Commerce’s loyalty solutions serves major airlines to top banks, we partner with elite companies who use loyalty programs to reward their customers. We help those customers earn more rewards by shopping with over 1,000 online retailers. If you want to join a dynamic team please apply. Cartera Commerce is based in Lexington, Massachusetts.
Job Summary:
Reporting to the Director of Product Design, you will join a talented, cross-functional team creating new loyalty shopping solutions for some of the world’s top airline and banking loyalty programs. You’ll work with a diverse team to deliver exciting new products—from ideas to production-ready pixel-perfect comps— across responsive web, mobile apps, browser extensions, and more.
As an Associate Product Designer, you will be involved in many aspects of the product development process, from conducting market and user-centered research, concept sketching, low-fidelity wireframing, and high-fidelity pixel-perfect mockups.
Key Responsibilities:
- Work closely with the Director of Product Design and the Senior Product Designer.
- Partnering closely with product management, project management, engineering, quality assurance, marketing, sales, and account management.
- Translating client needs into compelling and practical workflows and solutions.
- Creating design deliverables from low-fidelity sketches/wireframes to high-fidelity pixel-perfect mockups
- Participating in both internal and external design critiques and reviews.
- Conducting thorough design reviews of finished code to ensure it matches the specs as designed.
- Be an expert in Cartera’s products, unique market value, and future goals.
- Prioritizing product design work that supports product strategy and company objectives.
- Work with product management colleagues to Initiate and manage user experience research and testing to inform UX optimization efforts
Required Experience and Skills:
- 1-5 years of product design experience.
- Strong User Experience skills.
- Solid Sketch, Photoshop, Illustrator, MS Office, and JIRA knowledge.
- Strong understanding of responsive web design principles, mobile web, and app design (iOS and Android).
- Excellent communication skills with the ability to present work effectively to internal and external clients.
- A team player who thrives working cross-functionally.
- Ability to effectively design for multiple client brands at once.
- Ability to quickly shift focus or direction when required.
Desired Experience and Skills:
- Experience working in a B2B2C company.
- Experience working with multiple consumer brands.
- Familiarity with affiliate marketing, card-linked offers (CLO), browser extensions, financial services, travel and hospitality, and/or retail industries.
- Familiarity with HTML and CSS
- A bachelor’s degree in user-centered design/human-centered design, communication design, graphic design, or a related discipline and/or equivalent experience is preferred.
This role offers the potential candidate a fantastic opportunity to grow and further their product design career.
A portfolio of innovative work demonstrating proficiency in product design, responsive web/app design, and user experience design is required. **(Please include your Portfolio Link when you apply online)
Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
- Always improve, Always Advance - Only be satisfied with complete success - Kaizen
- Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
- Hypothesize - Practice - Validate – Shikumika - Use the Rakuten Cycle to succeed in unknown territory
- Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
- Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team
Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
At the time of posting, Rakuten expects the base compensation for this role to be within the range shown below. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements.
USD $72,600.00 - $122,430.00 annually
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