Product Designer

Dropbox is a Virtual First company. For this role, we are hiring in Zones 2 and 3. Please refer to our Compensation section below to see what neighborhoods fall under each Zone.

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Company Description

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Dropbox isn’t just a workplace—it’s a living lab for more enlightened ways of working. We're a global community of more than 2,000 bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work. Our Virtual First model combines the flexibility of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you’re meant to be. Here, you can own your impact to make work more intuitive, joyful, and human—for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries—and yourself— Dropbox is ready for you.

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Team Description

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The Dropbox Design & Research Team creates experiences that make work feel effortless. We're problem solvers and innovators, combining research insights with thoughtful design to craft solutions that make users’ lives easier. Through iterative design and deep user research, we uncover, understand, and solve fundamental problems that impede enlightened work. We don't just make things look good—we make complex technologies feel intuitive and joyful by putting human needs at the center. If you're passionate about creating products that are equally thoughtful, powerful and delightful, join our Design & Research team. Areas of work include Research Program Management, Customer Access Programs (CAPS), User Experience Design, User Research, Visual Design, Interaction Design, Design Systems, Accessibility Design, Content Design, and Prototyping.

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Role Description

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The Dropbox Core team is seeking a Senior Product Designer to craft exceptional product experiences that delight our customers. With a strong foundation in design craft and quality, you’ll join a team dedicated to enhancing the Web experience—a critical platform that drives the highest traffic for Dropbox. Your mission will involve delivering impactful UX and visual improvements that elevate feature adoption, utilization, and retention for key functionalities most valued by our customers.

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In this role, you’ll collaborate closely with Product Managers to transform business challenges, product hypotheses, and feature requests into tangible, quantifiable, and solvable customer problems. You’ll be empowered to design effective solutions and deliver elegant user experiences through close partnership with cross-functional peers. Additionally, you’ll work hand-in-hand with Engineering to bring these solutions to life, ensuring a seamless and high-quality execution.

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Responsibilities

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• Problem Framing: Thoroughly analyzing and translating feature requests, product hypotheses, or broader business challenges into clear, actionable, and solvable customer problems. 
• Solution Generation: Developing a wide range of potential solutions to address a given customer or business problem. 
• Interaction and Visual Design: Elevating promising solutions by refining them into their most intuitive, elegant, and user-friendly form. This involves balancing simplicity with functionality, ensuring the final design not only meets customer needs but also aligns with the highest standards of aesthetic and interaction quality.
• Collaboration: Building strong partnerships with Product Management and Engineering teams to align on the most valuable and feasible ideas. This includes facilitating open communication, integrating many perspectives, and co-creating solutions that maximize impact while staying within technical and timeline constraints.

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Requirements

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• 6+ years of experience in UX-related roles.
• Exceptional craft and attention to detail in visual design, interaction design, and prototyping.
• Proficiency with prototyping tools to showcase complex features and web flows.
• Proven track record of launching and iterating on products with a focus on business and customer impact.
• Strong customer obsession with extensive experience leveraging UX research for foundational insights and iterative design.
• Excellent collaboration skills with cross-functional partners, including designers, researchers, PMs, data scientists, and engineers.
• Experience spanning the full product lifecycle, from discovery to launch and iteration.
• Expertise in designing for mature products, balancing incremental improvements, visionary goals, and step-change enhancements.
• Ability to measure impact through both quantitative metrics and qualitative insights.
• Ownership mindset with a proactive approach to driving projects and teams forward.
• Deep expertise in using and contributing to design systems.

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Preferred Qualifications

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• Experience designing for a specialized customer audience in an SaaS environment
• Examples of redesigning large portions of mature products in a large, matrixed team

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Compensation

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US Zone 1

This role is not available in Zone 1

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US Zone 2

$176,000—$238,000 USD

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US Zone 3

$156,400—$211,600 USD

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The range(s) listed above is the expected annual salary/OTE (On-Target Earnings) for this role, subject to change.

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Please note, OTE are for sales roles only.

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Salary/OTE is just one component of Dropbox’s total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

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Dropbox takes a number of factors into account when determining individual starting pay, including job and level they are hired into, location/metropolitan area, skillset, and peer compensation. We target most new hire offers between the minimum up to the middle of the range.

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Dropbox uses the zip code of an employee’s remote work location to determine which metropolitan pay range we use. Current US Zone locations are as follows:

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•  US Zone 1: San Francisco metro, New York City metro, or Seattle metro
•  US Zone 2: Austin (TX) metro, Chicago metro, California (outside SF metro), Colorado, Connecticut (outside NYC metro), Delaware, Massachusetts, New Hampshire, New York (outside NYC metro), Oregon, Pennsylvania (outside NYC or DC metro), Washington DC metro, and West Virginia (DC metro)
•  US Zone 3: All other US locations

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Benefits

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Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:

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• Competitive medical, dental, and vision coverage
• 401(k) plan with a generous company match and immediate vesting
• Flexible PTO/Paid Time Off, paid holidays, Volunteer Time Off, and more, allowing you time to unplug, unwind, and refresh
• Income Protection Plans: Life and disability insurance
• Business Travel Protection: Travel medical and accident insurance
• Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food and groceries, and much more
• Parental benefits including: Parental Leave, Child and Adult Care, Day Care FSA, Fertility Benefits, Adoption and Surrogacy Support, and Lactation Support
• Access to over 10,000 global co-working spaces through Gable.tomaking it easy to book flexible workspaces for collaboration or individual work
• Quarterly Cell phone and internet allowance
• Mental health and wellness benefits
• Disability and neurodivergence support benefits

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Additional benefit details are available upon request.

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Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work.