Senior Project Manager, Business Applications & Solutions

About the Open Space Institute

The Open Space Institute is a national leader in land conservation and efforts to make parks and other protected land more welcoming for all. Since 1974, OSI has partnered in the protection of more than 2.5 million at-risk and environmentally sensitive acres in the eastern U.S. OSI’s land protection promotes clean air and water, improves access to recreation, provides wildlife habitat, strengthens communities, and combats the devastating impacts of extreme weather.

Position Overview

The Senior Project Manager, Business Applications & Solutions is an opportunity to have a meaningful impact within a mission-driven organization at an important point in the evolution of its technology systems. OSI is investing in technology to help our staff work more efficiently, collaborate more effectively across teams and locations, and ultimately better support our conservation mission.

The Analyst will work closely with the Vice President of Technology & Digital Strategy and colleagues across OSI to understand business needs, design practical solutions, and see those solutions through implementation and adoption. The role will have meaningful ownership of projects involving SharePoint and Microsoft 365, workflow automation, business applications, and emerging technologies including AI.

We are looking for a hands-on builder who can move from an idea to a working solution. This is a role for someone who enjoys understanding how an organization works and then making it work better - improving processes, configuring and building solutions, and helping staff use new tools effectively.

The Senior Project Manager will not be expected to do this alone. The role is part of a well-resourced IT function that includes senior technology leadership, dedicated internal IT support, and external technology and cybersecurity partners. This allows the Analyst to focus on business applications and solutions while drawing on additional expertise for infrastructure, cybersecurity, and more complex technical needs.

This position offers significant visibility, ownership, and opportunity for impact. The successful candidate will be able to see the results of their work across the organization and help shape the systems and practices that will support OSI’s continued growth and conservation work.

Primary Roles and Responsibilities

Business Application Administration

·      Support and administer business-critical systems including Microsoft SharePoint, Microsoft Teams, Microsoft 365, Financial Edge, Raiser's Edge, Power Platform, and other enterprise or departmental applications.

·      Coordinate application support, troubleshooting, configuration, documentation, and issue resolution with stakeholders, vendors, and other technology partners.

·      Maintain knowledge of departmental needs and application pain points, monitor relevant product features and functionality, and recommend improvements to existing systems.

·      Support reporting, data quality, application maintenance, and system optimization activities.

Business Process Discovery

·      Facilitate discovery sessions with staff and stakeholders to gather requirements- regarding operational challenges, workflows, goals, and business requirements.

·      Analyze workflows and identify opportunities for automation, process redesign, data quality improvement, system consolidation, and AI-enabled solutions.

·      Document current-state and future-state processes and translate business needs into practical solution designs.

Solution Design & Implementation

·      Working under the direction of the VP, Technology and Digital Strategy, lead assigned business application and technology initiatives, including the following:

o  Design, build, test, deploy, and support approved business solutions using organizational platforms.

o  Implement SharePoint sites, SharePoint lists and libraries, Microsoft Forms, Power Automate workflows, Power Apps solutions, business dashboards, reporting tools, and low-code integrations.

o  Develop prototypes and proofs of concept, coordinate user testing, validate outcomes, and support successful adoption.

o  Own low-to-medium complexity implementation work from initial business need through deployment and ongoing support.

o  Lead project meetings for assigned initiatives, coordinate activities across departments and technology partners, provide regular status updates, and escalate risks or decisions requiring leadership attention.

o  Maintain accurate status information for active and planned initiatives in the IT project portfolio and prepare updates for regular portfolio reviews led by the Vice President of Technology & Digital Strategy

Systems Integration & Identity Management

·      Manage application permissions, security groups, and access requests in partnership with IT and business owners.

·      Support Microsoft Entra ID administration and identity-related processes where appropriate.

·      Assist with application integrations and coordinate larger integration efforts with vendors, consultants, or IT partners.

·      Monitor and troubleshoot integration issues and support reliable data flows across systems.

Training, Adoption & Relationship Management

·      Serve as a trusted advisor to departments seeking technology solutions.

·      Develop user documentation, job aids, and training materials.

·      Lead training sessions, office hours, and adoption activities for new tools or workflows.

·      Build strong relationships across departments to understand evolving needs and improve the value of existing systems.

Shared Programmatic Commitments

·      Acknowledge and incorporate OSI’s equity priorities into their work and interaction with staff and external stakeholders.

​

Culture & Equity Responsibilities

All OSI staff are expected to contribute to a workplace culture grounded in respect, fairness, and inclusion. This includes highlighting the importance of group identity and considering how personal bias or favoritism may affect interactions or result in inequitable treatment or communication-sharing throughout the organization. Staff are also expected to cultivate networks and candidate pipelines that include group identities currently underrepresented at OSI, and to draw from those networks when positions are open.

This job description is not intended to represent a complete, comprehensive list of all duties and responsibilities that may be required in this position. There may be unplanned activities and other duties as assigned.

Qualifications

Required

·      Bachelor's degree or equivalent experience.

·      Five plus years of progressively responsible experience supporting business applications, business systems, or technology-enabled business processes.

·      Experience with Microsoft 365 technologies, including SharePoint and Teams.

·      Experience gathering business requirements, documenting workflows, and translating needs into technology solutions.

·      Experience leading or coordinating the implementation of technology solutions, workflows, automations, or system improvements.

Preferred

·      Experience with Power Platform, including Power Automate, Power Apps, or Power BI, Microsoft Entra ID, CRM systems.

·      Experience supporting nonprofit, fundraising, finance, operations, or cross-departmental business processes.

·      Experience with application integrations, data flows, vendor coordination, or low-code/no-code development.

·      Familiarity with AI-enabled business solutions and emerging workplace technologies.

·      Prior experience in IT in non-profit sector.

Skills

·      Strong troubleshooting, analytical, communication, and facilitation skills.

·      Ability to explain technical concepts clearly to non-technical audiences and manage multiple priorities.

·      Consultative and service-oriented, with the ability to listen carefully and understand operational needs.

·      Hands-on builder who can move from idea to working solution, not only produce recommendations.

·      Comfortable learning unfamiliar business applications and becoming a go-to resource for staff.

·      Organized, detail-oriented, and able to manage multiple projects, maintain accurate status information, and balance support requests with implementation work.

·      Strong judgment about when to use existing tools, when to configure a system, and when to escalate to IT, vendors, or consultants.

Location & Physical Requirements

·      The position is based in OSI’s New York City office with a minimum of 3 days in office expected weekly.

·      Frequently sits for long periods of time.

·      Frequently speaks, reads, writes and uses a computer keyboard.

·      May require occasional standing, walking, lifting up to 30 lbs, stooping, and bending.

Please note: If you do not wholly meet the above qualifications but believe you are otherwise well-suited to meet the needs of this position, we encourage you to apply. 

Working Arrangements, Pay and Benefits

This is a full-time position requiring 37.5 hours per week within regular business hours. All of our offices are open and fully operational five days per week, as we believe that working together in person can facilitate spontaneous interaction, clearer communication, efficient problem-solving, stronger team cohesion, and support for newer employees. OSI also recognizes the importance of flexibility for our staff and offers a hybrid work policy. This role involves working onsite at our midtown Manhattan office a minimum of three days per week.  

Pay for this position is $115,000-$120,000, commensurate with the candidate’s skill level and experience. The recruiting team is committed to sharing details regarding compensation based on the candidate's qualifications during the interview process.

OSI offers a competitive, comprehensive benefits package, including a choice of medical plans (both traditional and high-deductible health plans with HSA that OSI contributes to), with premiums for employees and their dependents covered up to 100% on some plans; dental and vision coverage, with premiums for employees and their dependents 100% covered by OSI; flexible spending accounts; a 403(b) plan with both an up to 4% employer match and 4% discretionary employer contribution after 2 years of service; paid time off, including paid holidays, accrued PTO and sick days, 3 “Summer Fridays”, and 2 floating holidays; life insurance, disability coverage; an employee assistance program; and more.

How to Apply

Apply on our portal! Attach a cover letter that includes where you learned of the job posting along with your resume. Applications without a cover letter are not likely to be considered.

Applications will be actively reviewed on a rolling basis from the time of posting in October 2026, with earlier submissions receiving priority consideration. If you are interested in applying for this position, please submit your application as soon as possible, as the role will be unposted once a strong candidate pool has been identified. You will receive an acknowledgment once your application has been submitted, and we will contact you if we would like to schedule an interview.  

Equal Opportunity Statement

OSI is an equal opportunity employer. We recognize that our conservation mission is best advanced by the contributions of people of diverse backgrounds, experiences, beliefs, and cultures. We are committed to cultivating and retaining a diverse and inclusive work environment that fosters belonging.

OSI offers accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please send a note to resumes@osiny.org with Request for Accommodation in the subject line. 

Consistent with New York State law, OSI does not discriminate in hiring or employment on the basis of race, color, religion, gender, gender identity or expression, marital status, sexual orientation, national origin, citizenship, age, disability, height, weight, veteran status, or any other characteristic protected by federal, state, or local law.

Applicants must be currently authorized to work in the United States on a full-time basis. OSI will not sponsor applicants for work visas.