Software Engineer - IT Engineering Productivity
Cisco is the worldwide technology leader that is revolutionizing the way organizations connect and protect in the AI era. For more than 40 years, Cisco has securely connected the world. With its industry leading AI-powered solutions and services, Cisco enables its customers, partners and communities to unlock innovation, enhance productivity and strengthen digital resilience. With purpose at its core, Cisco remains committed to creating a more connected and inclusive future for all.
Job Description
Meet the Team
The Engineering Productivity team within Commerce Engineering is tasked with creating an environment where Cisco IT engineers can deliver the best work of their lives. We achieve this by focusing on the end-to-end engineering lifecycle of Build, Test, Release and Operate. We have a range of tools, techniques, platforms and frameworks that we use to remove friction and accelerate the Build → Test → Release → Operate cycle. When you work with us, you'll be part of a highly committed, energetic and hardworking team who's equally passionate about delivering business outcomes and the craft of software engineering.
Your Impact
A Software Engineer in our IT Engineering Productivity team plays a crucial role in connecting the Cisco IT engineering community with our engineering platform teams. This enables our engineering teams to excel at delivering business value. They will collaborate with engineering staff at all levels to promote best practices, share knowledge, eliminate obstacles, and enhance the developer experience across the engineering community.
They are responsible for helping shape the future technology direction of Engineering Productivity, assisting leadership establish strategic engineering platform and tooling roadmaps, driving priorities to meet objectives, and making scalable and sustainable architectural decisions for strategic themes.
They also have a strong track record of growing and influencing others, working with all levels of senior and executive leadership, and fostering the psychological safety and happiness of members of their team.
Key responsibilities include:
- Capture and share engineering standards and best practices for Front end and Full Stack developers
- Create and foster collaborative relationships with engineering teams through chapters, guilds and internal communication platforms
- Partner with Cisco IT Design to drive adoption of unified design frameworks across all internal applications
- Drive strategic engineering productivity roadmaps for solutions that deliver value and efficiency to our Front-end developer community
- Critical thinker and problem solver
- Identify and execute on opportunities to create AI enhanced agents for code maintenance
- Be a technical, architectural, and career development mentor for other engineers
- Lead with an experience and design mindset to help create an AI first developer experience at Cisco IT
- Be a leader with vision and strategic problem solver for ~450 Cisco IT Engineering teams and communicate with intent
- Mentor other technical talent in software development using Agile methods to build strong engineering rigor throughout the organization
- Drive tough conversations and collaborate to bring best solutions forward for Cisco
Minimum Qualifications:
- Bachelor of Computer Science, Mathematics, Statistics, or related quantitative field OR equivalent work experience.
- 5+ years of engineering experience in Java, Javascript, Angular, Python, SQL or other related languages
- 2+ years in an end-to-end Solution Architecture role
- Strong DevSecOps skills including hands on experience delivering CI/CD platforms, infrastructure as code, logging/monitoring/alerting solutions
- Experience delivering solutions within private and public cloud hosting environments
- Experience utilizing Github Copilot and other current AI capabilities from OpenAI to accelerate a software engineer's productivity
Preferred Qualifications
- Excellent presentation skills and ability to influence using simple communications that convey complex concepts in a compelling, concise, and creative way across a variety of audiences (execs, engineers, industry events)
- Demonstrated experience delivering productivity outcomes to engineering teams in dynamic large scale digital organizations.
- Hands on experience in applying AI based code generation using tools to accelerate application development, automation, and testing(e.g. Github Copilot)
WeAreCisco
WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.
Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.
We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!
Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!
