Solutions Architect, Enterprise
Metronome is the leading usage-based billing platform built for modern software companies. We help teams launch products faster, iterate on pricing quickly, and deliver a first-class billing experience—all with speed, control, and confidence.
Job Description
About the Role
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The Solutions Architecture team at Metronome is a technical group that sits at the intersection of sales, growth, product, and R&D. In simple terms, we own the technical aspects of the customer lifecycle between after sales and before handoff to post-implementation teams.
As a member of the Solutions Architecture team, you’ll primarily be focused on ensuring customers successfully implement Metronome’s products and realize value quickly.
What You'll Do
--------------
- Use proficient discovery and scoping to understand what challenges our clients face in billing, launching new products, pricing & packaging, quote-to-cash, customer experience, and related areas.
- Do whatever it takes to support clients throughout the entire implementation lifecycle, including requirements gathering, technical design, integration design, testing, data migration, and launch.
- Provide expert guidance to clients regarding usage-based pricing and consumption business models.
- Hands on configuration of Metronome’s system on behalf of clients
- Design integrations between Metronome’s APIs and the clients business systems to align to Metronome best practices (including CRM/ CPQ, Payments, Taxation, ERP, Billing Providers, Reporting and Analytics tools).
- Act as a liaison between the field and Metronome R&D to advocate for client needs and feature requests.
- Partner with implementation managers and other project team members to provide visibility into progress and proactively identify risks and issues
- Build relationships with people at our client organizations, from day-to-day operators to C-Suite executives. We believe in meeting our customers in-person whenever possible.
- Design integrations of Metronome into prospect systems and consultatively influencing the direction of our prospects’ pricing and packaging.
- Ensure a proper handoff to our post-implementation teams (Customer Success and Technical Support).
…all of this with prospects at the scale of our most strategic current customers (like Confluent, Databricks, OpenAI, and Anthropic). Expect these engagements to be complex, deep, technical, and most of all interesting. Metronome directly influences how the internet monetizes - AI is an obvious current example - and our group is on the front lines driving this influence with our prospects.
Metronome is a startup. As such, there’s a lot still to figure out and tremendous room for high-agency people to impact our direction and strategy, build processes from zero to one, and generally make a difference. If this excites you as much as it excites us, let’s talk.
Qualifications
--------------
This is roughly the set of things we’re looking for - if you’re interested in this role and don’t meet some of these on paper, err on the side of applying!
- 5+ years of experience working in technical and/or customer-facing roles involving SaaS products (for example, roles like sales engineering, solutions architecture, technical account management).
- Experience leading complex implementations with enterprise tech companies.
- Experience in fast-moving startup environments that value high agency.
- Ability to quickly learn and communicate technical concepts to technical, go-to-market, and finance stakeholders.
- Excitement for building and improving GTM playbooks, processes, and reusable assets.
- Ability to travel approximately 30% of the time (will vary depending on client needs)
Bonus Points
- Deep knowledge of the quote-to-cash space, including integrating with or otherwise interacting with tools like Salesforce, NetSuite, CPQs, etc.
- Experience as a software engineer, product manager, or in other technical roles.
- Strong understanding of project management and program management fundamentals and principles
- Experience working with users from one or more of the following personas: Finance/ CFO, Engineering/ CTO, Product/ CPO, Sales Ops/ CRO, and Billing Operations.
- Experience with logs, metrics, billing, finance, or other infrastructure or financial tooling and concepts.
Compensation
The estimated salary range for this role is $150,000 - $250,000 OTE. In addition to your salary, Metronome offers a competitive total rewards package, including but not limited to market-benched equity, incentive pay, comprehensive health benefits, and other benefits listed below.
The actual salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.
We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!
About the Role
The Solutions Architecture team at Metronome is a technical group that sits at the intersection of sales, growth, product, and R&D. In simple terms, we own the technical aspects of the customer lifecycle between after sales and before handoff to post-implementation teams.
As a member of the Solutions Architecture team, you’ll primarily be focused on ensuring customers successfully implement Metronome’s products and realize value quickly.
What You'll Do
- Use proficient discovery and scoping to understand what challenges our clients face in billing, launching new products, pricing & packaging, quote-to-cash, customer experience, and related areas.
- Do whatever it takes to support clients throughout the entire implementation lifecycle, including requirements gathering, technical design, integration design, testing, data migration, and launch.
- Provide expert guidance to clients regarding usage-based pricing and consumption business models.
- Hands on configuration of Metronome’s system on behalf of clients
- Design integrations between Metronome’s APIs and the clients business systems to align to Metronome best practices (including CRM/ CPQ, Payments, Taxation, ERP, Billing Providers, Reporting and Analytics tools).
- Act as a liaison between the field and Metronome R&D to advocate for client needs and feature requests.
- Partner with implementation managers and other project team members to provide visibility into progress and proactively identify risks and issues
- Build relationships with people at our client organizations, from day-to-day operators to C-Suite executives. We believe in meeting our customers in-person whenever possible.
- Design integrations of Metronome into prospect systems and consultatively influencing the direction of our prospects’ pricing and packaging.
- Ensure a proper handoff to our post-implementation teams (Customer Success and Technical Support).
…all of this with prospects at the scale of our most strategic current customers (like Confluent, Databricks, OpenAI, and Anthropic). Expect these engagements to be complex, deep, technical, and most of all interesting. Metronome directly influences how the internet monetizes - AI is an obvious current example - and our group is on the front lines driving this influence with our prospects.
Metronome is a startup. As such, there’s a lot still to figure out and tremendous room for high-agency people to impact our direction and strategy, build processes from zero to one, and generally make a difference. If this excites you as much as it excites us, let’s talk.
Qualifications
This is roughly the set of things we’re looking for - if you’re interested in this role and don’t meet some of these on paper, err on the side of applying!
- 5+ years of experience working in technical and/or customer-facing roles involving SaaS products (for example, roles like sales engineering, solutions architecture, technical account management).
- Experience leading complex implementations with enterprise tech companies.
- Experience in fast-moving startup environments that value high agency.
- Ability to quickly learn and communicate technical concepts to technical, go-to-market, and finance stakeholders.
- Excitement for building and improving GTM playbooks, processes, and reusable assets.
- Ability to travel approximately 30% of the time (will vary depending on client needs)
Bonus Points
- Deep knowledge of the quote-to-cash space, including integrating with or otherwise interacting with tools like Salesforce, NetSuite, CPQs, etc.
- Experience as a software engineer, product manager, or in other technical roles.
- Strong understanding of project management and program management fundamentals and principles
- Experience working with users from one or more of the following personas: Finance/ CFO, Engineering/ CTO, Product/ CPO, Sales Ops/ CRO, and Billing Operations.
- Experience with logs, metrics, billing, finance, or other infrastructure or financial tooling and concepts.
Compensation
The estimated salary range for this role is $150,000 - $250,000 OTE. In addition to your salary, Metronome offers a competitive total rewards package, including but not limited to market-benched equity, incentive pay, comprehensive health benefits, and other benefits listed below.
The actual salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.
We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!
