Find Your Dream Job at a Company that Shares Your Values

Company Description

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As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

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Job Description

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We are seeking a Director of Data Science, Deep Learning to lead our deep learning team within the AdTech space, specifically within the Vendor Data team, to shape the future of AI-driven ads and deals at Delivery Hero. In this pivotal role, you will jointly architect state-of-the-art deep learning models, influence AI strategy, and develop cutting-edge methodologies to significantly enhance the success of thousands of vendors - restaurants, shops, and local businesses - across our platform.

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As a senior leader within the Vendor Team, you will be instrumental in building and optimising our AdTech products by leveraging advanced deep learning techniques. These AI models will play a pivotal role in our AdTech ecosystem, helping vendors to maximise visibility, enhance their conversion rate, and drive substantial revenue growth.

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Operating in nearly 70 countries, our AdTech infrastructure connects millions of businesses with their ideal customers daily. With AdTech projected to generate over €1 billion in revenue in 2024/25, your leadership in deep learning-driven data will be critical in shaping our profitability strategy and advancing our market position.

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Key Responsibilities:

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• Deep Learning Mastery: Exceptional expertise in designing and implementing advanced deep learning architectures, particularly transformers and other sequence-based attention-driven AI models, generative ranking approaches, and long-term interest networks for sophisticated user personalisation in AdTech.
• Rigorous Model Evaluation and Business Impact: Proficient in establishing comprehensive evaluation frameworks for deep learning models, encompassing both internal model-centric metrics (such as NCE, ROCAUC, PRAUC) and the meticulous measurement of business metrics during live A/B testing and experimentation.
• Cross-Functional Leadership and Alignment: Demonstrated ability to collaborate and align effectively across diverse functions, including engineering, commercial, and product teams, to drive shared goals and ensure the successful, impactful success of deep learning initiatives.
• Scalable MLOps and Data Engineering: Proven leadership in developing and maintaining highly scalable and robust data and feature pipelines, ensuring the efficient training, deployment, monitoring, and ongoing performance of deep learning models in high-throughput production environments.
• Technical Vision and Continuous Innovation: Knowledge at the forefront of deep learning and machine learning engineering (MLE) trends and approaches, actively driving the team to adopt cutting-edge methodologies. Possesses the expertise to collaborate with senior team members in defining the technical roadmap and leveraging advanced data processing tools like MonteCarlo and dbt to achieve ambitious team objectives.

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Qualifications

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• Extensive Leadership Experience: At least eight years of professional experience leading and scaling high-performing data science and deep learning teams, with a proven track record of applying advanced AI modelling methods in domains such as AdTech, digital marketplaces, or computational economics.
• Advanced Academic Background: A master's degree or higher in a quantitative field such as mathematics, physics, computer science, or a related discipline.
• Deep Technical Proficiency: Strong technical foundation as a previous individual contributor, expert in Python and SQL, with hands-on mastery of deep learning frameworks including Keras, TensorFlow or PyTorch, alongside data manipulation libraries such as Pandas, PySpark, and NumPy.
• Cloud-Scale Data Expertise: Demonstrated expertise in managing, modelling, and deploying deep learning solutions with high-volume, real-time data within cloud environments.
• Strategic Communication: Exceptional ability to communicate complex deep learning concepts and their business implications clearly and concisely to both technical teams and senior leadership.

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Additional Information

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What’s in it for you?

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Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

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• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
• We offer 27 days holiday with an extra day on 2nd and 3rd year of service
• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.
• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Gym & Bicycle Subsidy
• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank,  Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan
• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.

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Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!

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We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you.  

We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just let us know with an email to our Inclusion Officer at inclusion@deliveryhero.cominclude it in your application.  

Severely disabled applicants with equal qualifications will be given preferential consideration.  

You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.

As a Junior Field Service Technician, you will be at the forefront of maintaining the flawless operation of our electronic gaming machines. This outstanding role offers you the chance to work with groundbreaking technology while being an integral part of a team that's committed to excellence. You will play a pivotal role in ensuring our customers receive outstanding service, contributing to Aristocrat’s reputation for innovation and reliability.

​

What You'll Do

​

Customer & Technical Service

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• Perform scheduled tasks, preventative maintenance (PM), break/fix repairs, and system diagnostics on-site.
• Carry out equipment installation, removal, upgrades, modifications, and game changes to gaming equipment at customer sites, even when venues are closed to the public.
• Investigate and resolve sophisticated system faults, performing necessary repair work as the need arises.
• Respond to service calls promptly and professionally to meet customer expectations and SLA requirements.
• Collaborate effectively with venue staff and maintain a high level of customer happiness.

​

Reporting & Documentation

​

• Accurately collect and report all activities using Aristocrat’s field service management tools.
• Ensure real-time data entry and 100% accuracy of service records, tasks, and inventory.
• Record all part usage and ensure returns are completed as per ATA's SLA and compliance standards.
• Assist with internal service reporting and respond to departmental requests when required.

​

Workplace Health & Safety (WHS) & Compliance

​

• Ensure you understand and align with Company and venue WHS policies, procedures, and regulations.
• Prioritize the health, safety, and welfare of all employees, visitors, and contractors.
• Follow accident/incident/near miss processes and conduct investigations as required.
• Ensure all activities meet Company and legislative & regulatory compliance requirements.

​

What We're Looking For

​

• Valid Australian driver's licence.
• Entry-level candidates with opportunities for career progression.
• Ability to acquire and maintain relevant state/territory gaming licences (support provided by Aristocrat).
• Excellent problem-solving, troubleshooting, and fault-finding capabilities.
• Strong communication skills and a customer-service approach.
• Self-motivated and able to work independently across multiple customer sites.
• Good organisational skills with the ability to manage time, tasks, and service schedules.
• Proficient in using mobile devices and field service applications for reporting.
• Flexibility to work weekends and public holidays as needed.

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Preferred

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• Experience in a technical field service role, gaming industry, or electronics/mechanical repair.
• Familiarity with diagnostic tools, maintenance scheduling, or service coordination.
• Previous exposure to WHS systems, compliance environments, or regulated industries.

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Physical Requirements

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• Able to lift/move up to 25kg safely, using accurate manual handling techniques and tools.
• Able to comfortably step up onto a safety step and work in variable physical environments.
• Comfortable standing for extended periods and aiming for most of the workday.
• Capable of bending, squatting, and working at ground level when necessary.
• Capable of raising arms overhead and performing tasks at shoulder level when necessary.

​

Why Aristocrat?

​

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

​

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

​

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

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Up to 25%

​

Additional Information

​

This role is subject to mandatory background screening and regulatory approvals. As part of your employment with Aristocrat, you may be required to complete a criminal background check, submit fingerprints, and obtain licenses or registrations with applicable gaming regulatory authorities.

​

Aristocrat operates in a highly regulated environment and holds licenses in over 340 gaming jurisdictions worldwide. To meet our global compliance obligations, you will be required to provide the disclosure of relevant personal and background information to government agencies, sovereign nations/tribal regulators, and other applicable gaming regulatory bodies. This is a condition of Aristocrat’s gaming licenses. The specific information required may vary depending on the jurisdiction and project assignment.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

As a Junior Field Service Technician, you will be at the forefront of maintaining the flawless operation of our electronic gaming machines. This outstanding role offers you the chance to work with groundbreaking technology while being an integral part of a team that's committed to excellence. You will play a pivotal role in ensuring our customers receive outstanding service, contributing to Aristocrat’s reputation for innovation and reliability.

​

What You'll Do

​

Customer & Technical Service

​

• Perform scheduled tasks, preventative maintenance (PM), break/fix repairs, and system diagnostics on-site.
• Carry out equipment installation, removal, upgrades, modifications, and game changes to gaming equipment at customer sites, even when venues are closed to the public.
• Investigate and resolve sophisticated system faults, performing necessary repair work as the need arises.
• Respond to service calls promptly and professionally to meet customer expectations and SLA requirements.
• Collaborate effectively with venue staff and maintain a high level of customer happiness.

​

Reporting & Documentation

​

• Accurately collect and report all activities using Aristocrat’s field service management tools.
• Ensure real-time data entry and 100% accuracy of service records, tasks, and inventory.
• Record all part usage and ensure returns are completed as per ATA's SLA and compliance standards.
• Assist with internal service reporting and respond to departmental requests when required.

​

Workplace Health & Safety (WHS) & Compliance

​

• Ensure you understand and align with Company and venue WHS policies, procedures, and regulations.
• Prioritize the health, safety, and welfare of all employees, visitors, and contractors.
• Follow accident/incident/near miss processes and conduct investigations as required.
• Ensure all activities meet Company and legislative & regulatory compliance requirements.

​

What We're Looking For

​

• Valid Australian driver's licence.
• Entry-level candidates with opportunities for career progression.
• Ability to acquire and maintain relevant state/territory gaming licences (support provided by Aristocrat).
• Excellent problem-solving, troubleshooting, and fault-finding capabilities.
• Strong communication skills and a customer-service approach.
• Self-motivated and able to work independently across multiple customer sites.
• Good organisational skills with the ability to manage time, tasks, and service schedules.
• Proficient in using mobile devices and field service applications for reporting.
• Flexibility to work weekends and public holidays as needed.

​

Preferred

​

• Experience in a technical field service role, gaming industry, or electronics/mechanical repair.
• Familiarity with diagnostic tools, maintenance scheduling, or service coordination.
• Previous exposure to WHS systems, compliance environments, or regulated industries.

​

Physical Requirements

​

• Able to lift/move up to 25kg safely, using accurate manual handling techniques and tools.
• Able to comfortably step up onto a safety step and work in variable physical environments.
• Comfortable standing for extended periods and aiming for most of the workday.
• Capable of bending, squatting, and working at ground level when necessary.
• Capable of raising arms overhead and performing tasks at shoulder level when necessary.

​

Why Aristocrat?

​

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

​

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

​

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

Up to 25%

​

Additional Information

​

This role is subject to mandatory background screening and regulatory approvals. As part of your employment with Aristocrat, you may be required to complete a criminal background check, submit fingerprints, and obtain licenses or registrations with applicable gaming regulatory authorities.

​

Aristocrat operates in a highly regulated environment and holds licenses in over 340 gaming jurisdictions worldwide. To meet our global compliance obligations, you will be required to provide the disclosure of relevant personal and background information to government agencies, sovereign nations/tribal regulators, and other applicable gaming regulatory bodies. This is a condition of Aristocrat’s gaming licenses. The specific information required may vary depending on the jurisdiction and project assignment.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

Our Field Service Operations team is responsible for providing technical support to drive the success of our customers at Aristocrat Gaming. As a Field Service Technician, you will be part of a team with employees across the United States and Canada. Our team prides itself on Aristocrat’s people-first culture and bringing fun and passion into the work we do daily. Whether it’s driving to a casino, troubleshooting a problem, or installing a new cabinet, we always bring the power of play to life. If you enjoy solving problems, working with a team, and engaging with customers, this is the role for you!

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We are in search of a hardworking, customer-focused Field Service Technician to join our upbeat team in Field Operations. As a Field Service Technician for Aristocrat Gaming, you will be responsible for troubleshooting, converting, installing, maintaining, repairing, and removing gaming machines, signs, and gaming controllers with little assistance. You will bring immediate value to the organization by ensuring the seamless operation of our customers’ gaming facilities through timely and efficient technical support.

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This is an entry-level position. You will complete a robust, hands-on, and virtual training program throughout your first 6 months.

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What You’ll Do

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• Install, convert, troubleshoot, repair, and remove Aristocrat gaming machines, signs, and gaming controllers.
• Perform routine maintenance on gaming machines.
• Respond promptly to customer calls and emergency requests, prioritizing critical issues.
• Complete Pre-Site Surveys, follow the schedule, and perform service activities assigned.
• Maintain inventory accuracy and follow the parts inventory process.
• Support customers with technical inquiries and documentation.
• Report on trends, needs, and service challenges.
• Review pre-install documents to determine if parts will be needed to complete the installation.
• Gather and report accurately on service activities by using field service management reporting tools.
• Uphold high standards of professionalism, integrity, and customer service daily.
• Self-direct and carry out day-to-day tasks with little direction.
• Follow Aristocrat’s Safety Guidelines.

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What We're Looking For

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• High school diploma, GED, or equivalent work experience.
• At least 21 years of age.
• Have a clean and valid driver’s license and maintain an insurable driving record.
• Able to acquire a gaming license as required (Gaming License requirements will vary depending on location). Upon hire, Aristocrat will assist with application, payment, and renewal.
• Willing to do daily travel in the assigned territory. Regional and national travel may be up to 30%.
• Self-starter, flexible, adaptable, highly organized, and proactive.
• Passion for technology and solving problems.
• Able to remain calm in a fast-paced work environment, prioritize multiple tasks, and accomplish goals.
• Able to communicate effectively and constructively with customers and coworkers.

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Preferred Qualifications

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• Experience as a slot technician, field service of technical products, or other diagnostic work.
• Experience working in the field, being on call, and traveling for work.
• Experience with electronics, mechanics, and troubleshooting

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Physical Requirements

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• Can lift and move a minimum of 50 pounds.
• Able to push up to 250 pounds with the assistance of moving equipment.
• Able to climb and balance on ladders.
• Have good manual dexterity, hand/eye coordination, and good eyesight.
• Able to drive and operate a vehicle for extended periods.

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Work Conditions

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• Operate designated service vehicles equipped with GPS and real-time camera monitoring systems.
• Operate a box truck safely and efficiently.
• Work in a crowded, noisy, and smoky casino environment.
• Travel with little or no notice and for a possible extended period

​

Why Aristocrat?

​

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

​

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

​

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

Up to 75%

​

Pay Range

​

$22.95 - $42.61 per hour

​

Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.

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This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at https://atibenefits.com/.

​

Additional Information

​

This role is subject to mandatory background screening and regulatory approvals. As part of your employment with Aristocrat, you may be required to complete a criminal background check, submit fingerprints, and obtain licenses or registrations with applicable gaming regulatory authorities.

​

Aristocrat operates in a highly regulated environment and holds licenses in over 340 gaming jurisdictions worldwide. To meet our global compliance obligations, you will be required to provide the disclosure of relevant personal and background information to government agencies, sovereign nations/tribal regulators, and other applicable gaming regulatory bodies. This is a condition of Aristocrat’s gaming licenses. The specific information required may vary depending on the jurisdiction and project assignment.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

Senior Analyst – Payment & Audit Team is responsible for the accurate and timely payments using three (3) ERP systems and multi global banks. This role guarantees that all invoices undergo auditing before payment following company controls, policies, and procedures. The role is essential for ensuring detailed and punctual payments. This role may also be required to support the end-to-end Accounts Payable process which includes Invoicing PO & Non-PO, Vendor Management and Employee expenses.

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What You'II Do:

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• Handle and review payments across various global regions: Americas, ANZ, APAC, and EMEA.
• Prepare, schedule, and complete weekly and ad hoc payment runs using D365, Microsoft Dynamics, and SAGE.
• Process domestic and international payments, including EFT, ACH, wire transfers, cheques, and SEPA.
• Maintain and handle payment inclusion spreadsheets to ensure accurate tracking and completeness.
• Verify payment proposals, ensuring all payments have proper supporting documentation and approvals.
• Reconcile payment batches and bank reports to confirm successful processing and posting.
• Monitor due dates and ensure timely vendor settlements in compliance with agreed payment terms.
• Handle urgent and manual payment requests in accordance with company policies.
• Maintain detailed and accurate payment records to support audit readiness and compliance reviews.
• Respond to and resolve vendor payment issues and discrepancies in coordination with internal collaborators.

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Banking & Systems:

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• Implement automated payments across multiple banking platforms.
• Troubleshoot payment failures, investigate discrepancies, and take corrective actions as needed.
• Ensure payments align with regional financial regulations and company-specific policies.

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Reporting & Month-End:

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• Support month-end close processes, ensuring payments are recorded in the correct accounting periods.
• Assist in the reconciliation of payment accounts, comparing payments to invoices to ensure accuracy.
• Generate and submit relevant payment reports as part of financial reporting cycles.

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Collaboration & Communication:

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• Act as a point of contact for vendor payment inquiries, delivering prompt updates and resolutions.
• Collaborate cross-functionally with teams such as Invoice Processing, ServiceNow, Vendor Management, and Fraud Prevention.
• Maintain and manage the AP shared mailbox, addressing queries and payment-related communications efficiently.

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Compliance & Process Improvement:

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• Ensure strict adherence to internal controls, compliance policies, and standard operating procedures related to payments and audits.
• Maintain well-organized electronic records for payment approvals and supporting documentation.
• Continuously analyze and improve existing payment processes, systems, and platforms to enhance efficiency and accuracy.

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Work Schedule

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• Hybrid Working Model – Minimum Two (2) Days in the Gurugram office (unless working flexible shift)
• Should be adaptable and willing to operate in various time-zones as needed by the process requirements.

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  + US Hours                        2.30pm to 11.30pm IST

  + Europe Hours                1.30pm to 10.30pm IST

  + ANZ APAC Hours           6.30am to 3.30pm IST

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What We're Looking For:

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• 5 - 7 years demonstrated expertise in a comparable position.
• Strong attention to detail and high level of accuracy in financial data processing.
• Experience in a global organization with multi-regional teams and processes.
• Proficient in ERP systems such as Microsoft Dynamics 365, SAGE, and relevant banking platforms.
• Good understanding of regional tax regulations including GST, VAT, and withholding tax.
• Ability to excel in a fast-paced environment, managing multiple tasks with tight deadlines.

​

Why Aristocrat?

​

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

​

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

​

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

None

​

Additional Information

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

We are looking for a Midweight Multimedia Designer to assist our ANZ Customer Experience Solutions team in branding and content creation. Someone with a creative flair who is wanting to apply their digital / design experience to assist our customers in their visual design. This will include going onsite to define, build, and apply the visual composition and content.

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You will also be responsible, but not limited to, supporting the ANZ Customer Experience Team with digital, print, online and multi-media-based projects that assist in delivering engaging and professional messages to customers, sales staff and internal staff.

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Combining static and motion design capabilities, and knowledge of digital communication platforms such as web and email marketing, the successful applicant will be required to support creative projects from concept to implementation.

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Creating an environment where individual differences are valued, and all employees have the opportunity to realise their potential, is part of who we are at Aristocrat. We are really proud of our flexible working conditions, wellbeing benefits and career opportunities, so you will be supported every step of the way.

​

Our mission at Aristocrat is to bring joy to life through the power of play, so if this sounds like you, come and join our team! We look forward to meeting you.

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What We're Looking for:

​

• Design and develop visually engaging content for print and digital media including, flyers, presentations, web displays and social media.
• Provide graphic design support for all tradeshows and events
• Uphold brand guidelines and procedures – attention to detail and deadlines paramount
• Scope and assist with the build and setup of our digital products, including our mobile app, kiosk, console, and other related platforms.
• Build PowerPoint and Indesign templates that support the customer engagement efforts at ANZ (CXS)
• Create motion graphics & animations to demonstrate product use, provide training to customers and aid with promotional material.
• Assist in the filming process and manage post-production and editing to ensure a high-quality output.
• Develop rapport with customers and collaborate onsite to scope, design and implement the visual design and content required.

​

What You'll Do:

​

• Tertiary qualification in Multimedia, Graphic Design and Web design is desirable
• Advanced skills in the Creative Cloud Suite with knowledge of Photoshop, InDesign, Illustrator, Premier Pro, and After Effects.
• Strong PC/Mac skills (Word, Excel, PowerPoint, Outlook)
• Film and photography skills are desirable.
• Able to communicate effectively both in written and verbal forms
• Confident to share new ideas and comfortable influencing key stakeholders
• Display initiative to drive projects and present new ideas.
• High attention to detail and good analytical skills
• Demonstrated project management and organisational skills including the ability to coordinate communication tasks across a number of areas within the organisation
• Ability to handle competing priorities to meet tight deadlines.
• Ability to work within a team as well as unsupervised.

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Company Summary

​

Aristocrat Interactive

​

Aristocrat Interactive is Aristocrat Leisure Limited’s (ASX:ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together.  The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB).

​

About Aristocrat

​

Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

Up to 25%

​

Additional Information

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

As a Field Service Technician, you will be at the forefront of maintaining the flawless operation of our electronic gaming machines. This outstanding role offers you the chance to work with groundbreaking technology while being an integral part of a team that's committed to excellence. You will play a pivotal role in ensuring our customers receive outstanding service, contributing to Aristocrat’s reputation for innovation and reliability.

​

What You'll Do

​

Customer & Technical Service

​

• Perform scheduled tasks, preventative maintenance (PM), break/fix repairs, and system diagnostics on-site.
• Carry out equipment installation, removal, upgrades, modifications, and game changes to gaming equipment at customer sites, even when venues are closed to the public.
• Investigate and resolve sophisticated system faults, performing necessary repair work as the need arises.
• Respond to service calls promptly and professionally to meet customer expectations and SLA requirements.
• Collaborate effectively with venue staff and maintain a high level of customer happiness.

​

Reporting & Documentation

​

• Accurately collect and report all activities using Aristocrat’s field service management tools.
• Ensure real-time data entry and 100% accuracy of service records, tasks, and inventory.
• Record all part usage and ensure returns are completed as per ATA's SLA and compliance standards.
• Assist with internal service reporting and respond to departmental requests when required.

​

Workplace Health & Safety (WHS) & Compliance

​

• Ensure you understand and align with Company and venue WHS policies, procedures, and regulations.
• Prioritize the health, safety, and welfare of all employees, visitors, and contractors.
• Follow accident/incident/near miss processes and conduct investigations as required.
• Ensure all activities meet Company and legislative & regulatory compliance requirements.

​

What We're Looking For

​

• Valid Australian driver's licence.
• Entry-level candidates with opportunities for career progression.
• Ability to acquire and maintain relevant state/territory gaming licences (support provided by Aristocrat).
• Excellent problem-solving, troubleshooting, and fault-finding capabilities.
• Strong communication skills and a customer-service approach.
• Self-motivated and able to work independently across multiple customer sites.
• Good organisational skills with the ability to manage time, tasks, and service schedules.
• Proficient in using mobile devices and field service applications for reporting.
• Flexibility to work weekends and public holidays as needed.

​

Preferred

​

• Experience in a technical field service role, gaming industry, or electronics/mechanical repair.
• Familiarity with diagnostic tools, maintenance scheduling, or service coordination.
• Previous exposure to WHS systems, compliance environments, or regulated industries.

​

Physical Requirements

​

• Able to lift/move up to 25kg safely, using accurate manual handling techniques and tools.
• Able to comfortably step up onto a safety step and work in variable physical environments.
• Comfortable standing for extended periods and aiming for most of the workday.
• Capable of bending, squatting, and working at ground level when necessary.
• Capable of raising arms overhead and performing tasks at shoulder level when necessary.

​

Why Aristocrat?

​

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

​

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

​

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

Up to 25%

​

Additional Information

​

This role is subject to mandatory background screening and regulatory approvals. As part of your employment with Aristocrat, you may be required to complete a criminal background check, submit fingerprints, and obtain licenses or registrations with applicable gaming regulatory authorities.

​

Aristocrat operates in a highly regulated environment and holds licenses in over 340 gaming jurisdictions worldwide. To meet our global compliance obligations, you will be required to provide the disclosure of relevant personal and background information to government agencies, sovereign nations/tribal regulators, and other applicable gaming regulatory bodies. This is a condition of Aristocrat’s gaming licenses. The specific information required may vary depending on the jurisdiction and project assignment.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

Company Description

-------------------

​

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

​

Job Description

---------------

​

Delivery Hero continues to modernise its global People Operations ecosystem across 70+ countries and 11 brands. We are building integrated, compliant, insight-driven payroll, mobility, immigration, relocation, and travel frameworks that remove complexity, reduce fragmentation, and create predictability for our teams and our employees.

​

We are looking for a Director, Global Payroll, who will continue the multi-year strategy already in motion: building global canonical data models, strengthening controllership, implementing scalable vendor architectures, creating audit-ready processes, and enabling healthier teams who operate with clarity, care, and expertise. This role will drive the next phase of operational maturity while staying close to people, details, execution, and coaching.

​

The Director leads the transformation, governance, and operational maturity of the Global Payroll domains. The role acts as a domain-owning functional leader who advances a unified, technology-enabled, multi-country operating model. The Director ensures accuracy, compliance, data integrity, and controllership while developing high-performing teams and scaling internal talent. The role blends hands-on technical depth with strategic leadership, ensuring that the long-term transformation vision continues with discipline, structure, and heart.

​

• Execute and continuously mature the global strategy for Payroll, Mobility, Immigration, and Travel, ensuring stable implementation across the multi-country operating model while applying structured learning, data-driven judgment, and Delivery Hero’s leadership principles to refine execution without redefining the strategic direction.
• Apply and strengthen established governance, compliance, and controllership frameworks, maintaining statutory accuracy, internal-control discipline, evidence traceability, and regulatory readiness across 70+ countries, while identifying improvement opportunities that reinforce — rather than redesign — the existing strategic architecture.
• Oversee vendor, systems, and data architecture performance within the defined strategic boundaries, ensuring SLA/OLA adherence, platform stability, and integration quality; evolving canonical data structures and validation rules to improve reliability, auditability, and operational predictability.
• Drive the execution of transformation and operational improvement plans, delivering migrations, vendor transitions, platform enhancements, and process changes with precision; safeguarding continuity during high-risk periods; and resolving escalations and cross-functional blockers by providing clarity, ownership, and technical depth.
• Develop and elevate teams across operations, technical SMEs, and compliance, creating psychologically safe environments, coaching through errors, strengthening internal talent pipelines, and enabling consistent, customer-centric service delivery that reflects Delivery Hero’s leadership principles.
• Act as the accountable leader for a global sub-function, ensuring alignment to functional priorities, influencing cross-functional decision-making without redefining strategy, simplifying fragmented landscapes, and ensuring that Payroll, Mobility, Immigration, and Travel operate predictably, compliantly, and in full fidelity to the approved global plan.

​

Qualifications

--------------

​

Technical Skills

​

• Deep expertise in multi-country payroll operations, statutory compliance, and global mobility frameworks.
• Strong understanding of HRIS, ERP, payroll engines, vendor ecosystems, data architecture, and audit requirements.
• Ability to design validations, data schemas, canonical models, and ingestion rules.
• Literacy in transformation frameworks, operating model design, and governance structures.
• Capacity to interpret complex regulatory requirements and convert them into system rules, controls, and documentation.

​

Leadership & Behavioral Skills

​

• Demonstrated ability to lead transformation within a defined domain while maintaining operational stability.
• Strong coaching, mentoring, and talent-development orientation.
• Commitment to building internal capability and promoting from within.
• High emotional intelligence, psychological safety leadership, and people-first mindset.
• Clear communication style suited for senior stakeholders and technical teams.
• Ability to navigate ambiguity and provide clarity without micromanaging.
• High ownership, resilience, and long-term thinking.

​

Analytical & Problem-Solving Skills

​

• Strong analytical thinking, pattern recognition, scenario modelling, and KPI design.
• Ability to challenge the data and interrogate assumptions when anecdotes diverge from metrics.
• Experience defining, monitoring, and reporting operational dashboards, vendor scorecards, and control maturity assessments.

​

Transformation & Change Skills

​

• Ability to drive change in environments with legacy processes, high fragmentation, or inconsistent vendor maturity.
• Experience leading multi-country transformation programs with clear milestones, communication plans, and risk controls.

​

Additional Information

----------------------

​

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

​

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
• We offer 27 days holiday with an extra day on 2nd and 3rd year of service
• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.
• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Gym & Bicycle Subsidy
• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank,  Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan
• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.
• Wondering what relocating to Berlin is like? In this article, we’ve put together 10 things you should know about moving to Berlin  and how Delivery Hero can support you. You can also visit our relocation hub and check out more information about moving to Berlin.
• Ready to prepare for your interview? Check out the list of the 5 most common interview questions and answers created in collaboration with our recruiters.

​

Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!

​

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you.  

We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just let us know with an email to our Inclusion Officer at inclusion@deliveryhero.cominclude it in your application.  

Severely disabled applicants with equal qualifications will be given preferential consideration.  

You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.

Company Description

-------------------

​

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

​

Job Description

---------------

​

We are on the lookout for a Director, Product Analytics to join the Global Consumer team on our journey to deliver an amazing experience for our consumers worldwide.

​

In this role, you will be responsible for leading the analytics function of the three “Global Consumer” tribes:

​

• Consumer Discovery: which builds our global search & recommendations services
• Consumer Insights & Marketing Technologies: which creates solutions to drive customer acquisition and retention
• Consumer Strategy: which supports the development of all our consumer apps and ensures we’re maximizing the ROI of our investments there

​

As a member of our Global Consumer Product leadership teams, you will play a central role in driving data-driven decision making within DH. In your day to day, you will be working closely with your product peers and your team to support our analytical needs, improve our A/B testing methodologies and evaluate future areas of investment.

​

If you are passionate about data, have a natural instinct for diving deep into problems and love working on consumer products then this role is definitely for you!

​

• Lead and mentor a team of ~10 product analysts, fostering a culture of experimentation, innovation, and continuous learning.
• Develop and oversee analytics frameworks for Consumer Discovery (Search & Recommendations), Consumer technology (Marketing optimization tools, Customer segmentation) and other Consumer product related topics.
• Run our A/B testing operations to assess product changes and optimize conversion rates.
• Define and track key product and business metrics, ensuring data is used to measure and drive success.
• Establish best practices for data governance and self-service analytics, making insights accessible and actionable across the organization.
• Collaborate cross-functionally with Product, Growth, Marketing, Finance, and Engineering to identify opportunities and drive strategic decision-making.
• Own the development of dashboards, reporting systems, and predictive models, ensuring teams have real-time insights to make informed decisions.

​

At Delivery Hero, you’ll shape the global consumer experience for millions of users. Your work will have a direct impact on how we attract and retain customers, creating data-driven, personalized interactions that keep them coming back. As part of our Consumer Team, you’ll enhance customer satisfaction and drive global growth and profitability through innovative projects.

​

Qualifications

--------------

​

• 10+ years of experience in product analytics, data science, or business intelligence, with at least 5 years in leadership roles.
• Strong background in A/B testing, causal inference, and experimentation frameworks.
• Expertise in SQL, R, and experience with BI tools such as Looker or Sigma.
• Proven ability to translate complex data insights into strategic business recommendations.
• Excellent communication skills
• Bachelor's degree in a technical or quantitative field required; Master's or MBA preferred
• Background in ranking &/or performance marketing optimization a strong plus
• Background in B2B SaaS or the travel industry is a strong plus.

​

Additional Information

----------------------

​

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

​

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
• We offer 27 days holiday with an extra day on 2nd and 3rd year of service
• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.
• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy
• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank,  Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan
• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.

​

Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!

​

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you.  

We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just let us know with an email to our Inclusion Officer at inclusion@deliveryhero.cominclude it in your application.  

Severely disabled applicants with equal qualifications will be given preferential consideration.  

You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.

Company Description

-------------------

​

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

​

Job Description

---------------

​

We are looking for a Senior Manager, Product Performance to join our Service product line in Logistics on our journey to always deliver amazing experiences.

​

In our Logistics Team, you’ll tackle high-impact challenges that make last-mile delivery efficient, affordable, and sustainable. Your work will directly improve experiences for riders, end customers, and merchants across the globe. Each enhancement you contribute will help Delivery Hero optimize delivery operations, supporting expansion into new areas like grocery and retail.

​

The Service product line is responsible for all customer support-related products across Delivery Hero’s global brands — including both our AI-powered support agents, our in-house human agent-facing tools for customer issue resolution, and our Self-Service engine applications. These platforms enable millions of interactions between customers, agents, riders and vendors every month, and play a critical role in our ability to scale high-quality support across regions.

​

In this role, you will own the performance and operational effectiveness of our Self-Service products, working closely with central Product, Analytics and Data Science teams, as well as local entities across the Delivery Hero group — including foodpanda, foodora, PedidosYa, Talabat, Hungerstation and Woowa. Your mission is to maximize the value of our products — both in cost efficiency and customer experience —.

​

What you will drive

​

• You shape the strategic direction for Product Performance across Self-Service by aligning business priorities, OKRs and performance KPIs with Service Central teams (Product, Engineering, Analytics and Data Science).
• You develop a collaborative, high-performing team by bringing clarity in ambiguity, creating structure, and helping people focus on what matters most. You lead with empathy, develop talent through coaching and structured delegation, and foster a culture of constructive challenge.
• You lead end-to-end execution of performance improvement initiatives, working with teams to identify product challenges and opportunities through data and deliver scalable solutions across markets.
• You support analytical problem-solving, helping teams translate complex data into clear insights, benchmarks and recommendations for senior leadership and prioritization decisions.
• You build alignment with senior stakeholders, fostering shared priorities, reducing redundancies and enabling effective collaboration across central teams and regions.
• You ensure high-quality data access and storytelling, partnering with data teams to co-create dashboards and visualizations that support decision-making across the organization.
• You represent Product Performance in senior forums, highlighting opportunities, risks and cross-functional interdependencies, and advising on organization-wide improvements.

​

Qualifications

--------------

​

• 6+ years of total experience, with most of it in product performance, product operations, product analytics, strategy or growth roles in a B2C tech or marketplace environment.
• Experience collaborating with Product, Engineering, Analytics and Data Science teams; ideally in self-service, customer support, automation or AI support agent products.

​

Leadership

​

• 3+ years of people management experience, including coaching and structured delegation to develop talent and scale impact.
• Proven ability to build alignment with senior stakeholders, with clear, structured communication and ability to translate strategy into operational direction.

​

Product & Analytics

​

• Strong business acumen, linking product performance metrics to financial and operational outcomes.
• Excellent analytical skills and data storytelling, turning complex insights into clear recommendations.
• Good understanding of A/B testing principles and basic experimentation methods.
• Good understanding of product development processes.

​

Nice to have

​

• Knowledge of SQL or data querying.
• Experience in global, multi-market environments.

​

Additional Information

----------------------

​

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

​

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
• We offer 27 days holiday with an extra day on 2nd and 3rd year of service
• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.
• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Gym & Bicycle Subsidy
• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank,  Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan
• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.
• Wondering what relocating to Berlin is like? In this article, we’ve put together 10 things you should know about moving to Berlin  and how Delivery Hero can support you. You can also visit our relocation hub and check out more information about moving to Berlin.
• Ready to prepare for your interview? Check out the list of the 5 most common interview questions and answers created in collaboration with our recruiters.

​

Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!

​

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you.  

We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just let us know with an email to our Inclusion Officer at inclusion@deliveryhero.cominclude it in your application.  

Severely disabled applicants with equal qualifications will be given preferential consideration.  

You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.

Aristocrat is seeking an exceptionally driven and ambitious Team Lead for our Information Technology division. We are devoted to our mission of bringing happiness to life through the power of play. Our culture thrives on innovation, collaboration, and inclusion. As a Team Lead, you will drive our IT initiatives, ensure flawless execution, and foster a collaborative environment that supports growth and success. This is an outstanding opportunity to join a world-class team dedicated to excellence and making a significant impact within the organization.

​

What You'll Do

​

• Lead and manage a team of IT professionals, ensuring alignment with the company's strategic goals.
• Coordinate the implementation and upkeep of IT infrastructure, ensuring high availability and performance.
• Collaborate with cross-functional teams to successfully implement technology solutions that drive business growth.
• Determine and enforce IT guidelines, policies, and procedures to ensure compliance and security.
• Act as a mentor, providing guidance and support to team members to improve their skills and career development.
• Manage IT projects from inception to completion, ensuring they are delivered on time, within scope, and on budget.
• Find opportunities for process improvements and implement changes to improve efficiency and effectiveness.
• Communicate effectively with collaborators to understand their needs and provide outstanding IT support and solutions.
• Analyze and resolve complex IT issues, ensuring minimal disruption to business operations.
• Stay abreast of new technologies and industry trends to keep Aristocrat at the forefront of innovation.

​

What We're Looking For

​

• More than 6 years of experience in IT management or a similar position with a demonstrated history of guiding effective teams.
• Bachelor's degree in Information Technology, Computer Science, or a related area, or equivalent professional experience.
• Solid technical understanding of IT infrastructure, encompassing networking, systems, and security.
• Outstanding problem-solving abilities along with the capacity to think critically and strategically.
• Strong communication and interpersonal abilities, capable of working well with a variety of groups.
• Demonstrated ability to mentor and develop team members, encouraging a culture of growth and excellence.
• Proven ability to manage multiple projects simultaneously and deliver results in a fast-paced environment.
• Strong understanding of industry guidelines and the ability to apply them effectively.
• Certification in relevant IT fields (e.g., CISSP, PMP) is a plus.
• A passion for technology and a dedication to continuous learning and improvement.

​

Why Aristocrat?

​

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

​

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

​

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

None

​

Additional Information

​

This role is subject to mandatory background screening and regulatory approvals. As part of your employment with Aristocrat, you may be required to complete a criminal background check, submit fingerprints, and obtain licenses or registrations with applicable gaming regulatory authorities.

​

Aristocrat operates in a highly regulated environment and holds licenses in over 340 gaming jurisdictions worldwide. To meet our global compliance obligations, you will be required to provide the disclosure of relevant personal and background information to government agencies, sovereign nations/tribal regulators, and other applicable gaming regulatory bodies. This is a condition of Aristocrat’s gaming licenses. The specific information required may vary depending on the jurisdiction and project assignment.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

We are seeking a hard-working and skilled Sr Technical Lead to drive the development of high-quality games across iOS and Android platforms using TypeScript. The ideal candidate is a game enthusiast with a strong eye for detail, deeply invested in game UI/UX design, animation, audio/video integration, gameplay mechanics, and physics. You will play an individual contributor and a mentor to other team members. This includes guiding the team in implementing features and maintaining a high standard of code and design quality.

​

What will you do:

​

• Strong expertise in TypeScript with hands-on experience in modern development practices.
• Proficient in scripting, animation, session management, and texture handling for interactive applications and games.
• Experienced in memory and space optimization, ensuring high performance and efficiency.
• Act as a technical role model, especially during critical situations, providing direction and resolution at pivotal moments.
• Demonstrate a strong sense of ownership, consistently prioritizing business and team objectives over personal interests.
• Regularly engage with global partners to understand evolving project requirements, evaluate necessary changes, and ensure timely delivery within estimated schedules.
• Provide technical leadership and support throughout the Software Development Process (SDLC) to ensure high-quality, timely product releases.
• Assist team members in resolving critical technical issues, ensuring minimal disruption to development timelines.
• Offer mentorship, coaching, and training, encouraging continuous learning and professional growth within the team.
• Collaborate closely with local and global leaders to efficiently plan, estimate, and implement project tasks by presenting complexity and time constraints.
• Conduct peer code reviews to maintain code quality, share knowledge, and uphold standard processes.

​

What we are looking for:

​

• 6+ years of work experience.
• Bachelor’s degree in computer science, Engineering, or related field.
• Experience in gaming domain is a plus.

​

Why Aristocrat?

​

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

​

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

​

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

None

​

Additional Information

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

I. MAIN DUTIES AND RESPONSIBILITIES

​

• Develop and complete test plans and test scripts for new and existing game themes and operating systems.

​

• Submit and supervise any product issues found during testing to ensure that they are resolved.

​

• Provide mentorship to the project status report for each assigned project.

​

• Reproduce issues when vital in order to assist software development in resolving issues.

​

• Provide feedback for continuous test improvement.

​

• Identify, isolate, and document bugs clearly and concisely in a bug tracker in English.

​

• Maintain clear communication with immediate manager, with respect to work undertaken and ensure that performance standards/expectations should not get breached.

​

• Regularly update and consult with direct manager regarding ongoing assignments and initiatives.

​

• Provide timely progress reports and seek mentorship as needed to ensure efficient workflow.

​

• Attend & chip in to team huddles, meetings & ad hoc meetings when required.

​

• Assist in additional tasks and projects as assigned by supervisors or management to support the achievement of department and interpersonal goals.

​

II. INFORMATION LINKS AND RELATIONSHIP

​

• In their everyday work, the Software Testing Specialist / QA Engineer reports to an outstanding superior or the Managing Director of the Company. This depends on the approved Company’s interpersonal chart.

​

• Work closely with all relevant parties both inside and outside the organization.

​

III. REQUIREMENTS

​

• Experience working as a QA specialist/Engineer on a Client-Server product

​

• Ability to meet quick deadlines and deliver detailed, effective results in a fast-paced work environment

​

• QA Methodology, planning and execution experience as well as defect managing experience.

​

• Version controlling experience

​

• Strong trouble-shooting and problem-solving skills

​

• Understand basics of web based Mobile testing and adaptable compatibility testing across various platforms (Android/iOS).

​

• Experience working with Fiddler or any network sniffer/tracing program

​

• Basic knowledge of the gaming & Casino industry

​

• Technical knowledge of the following:

​

• MY/SQL

​

• HTML5

​

• XML/JSON

​

• JavaScript

​

• Fluency in English

​

Travel Expectations

​

None

​

Additional Information

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

At Aristocrat, we're committed to enriching happiness by utilizing the power of play! As a worldwide pioneer in gaming content and technology, we continuously endeavor to stretch the boundaries of what's achievable. We are in need of an outstanding Marketing Manager to join our ambitious team and spearhead our digital marketing campaigns for the Michigan Lottery’s iLottery program. This role is critical in crafting and driving our marketing strategies to ensure a flawless customer experience and top-tier program performance.

​

In our environment, collaboration and inclusivity are at the core, nurturing a space where all team members can flourish. As a Marketing Manager, you will have a pivotal role within our organization, collaborating closely with cross-functional teams to implement and enhance marketing initiatives. If you aim to have a substantial impact and become part of a dynamic team that values innovation and excellence, this is the opportunity for you!

​

This role is remote to start, but will transition to a hybrid schedule once our office location is established.

​

What You'll Do

​

• Craft and roll out digital marketing strategies for the iLottery program's objectives and indicators, both short- and long-term.
• Strategically plan and prioritize acquisition and retention campaigns, player promotions, rewards initiatives, and engagement efforts.
• Research emerging acquisition channels and customer retention tactics to continuously improve program performance.
• Lead the iLottery marketing team, coordinating acquisition, CRM, dedication, digital engagement, and QA functions.
• Mentor a cross-functional team, encouraging a high-performing, collaborative culture through goal setting, mentoring, and performance management.
• Offer recommendations on A/B testing, audience segmentation, and campaign optimization, particularly targeting customer churn and lifetime value.
• Review and provide feedback on marketing content, including landing pages and social media posts.
• Review and suggest improvements to customer experience and purchase flows to refine conversion and retention.
• Monitor campaign performance, ensuring timely execution, budget adherence, and strategic alignment.
• Examine the performance of marketing campaigns, analyzing benchmarks, tracking indicators, and identifying targets for optimization.
• Offer strategic suggestions for digital advertising investment to enhance return on investment and channel performance.
• Work together with the Lottery's Marketing Director and cross-departmental teams to assist in agency-wide projects.
• Offer strategic oversight and mentorship for agency and vendor partnerships to ensure successful delivery of initiatives.
• Update partners on iLottery rewards and retention initiatives and supply content to the CRM knowledge base.

​

What We're Looking For

​

• Bachelor’s degree in Marketing, Business, Communications, or a related field. A comparable amount of training and related experience may be substituted.
• 7+ years of experience in digital marketing, campaign management, or customer experience optimization.
• 3+ years of leadership experience in guiding cross-functional marketing teams.
• Strong analytical skills with the ability to measure and interpret campaign performance.
• Excellent communication, teamwork, and leadership skills.
• Experience managing budgets and advertising spend across multiple channels.
• Familiarity with A/B testing, segmentation approaches, and tactics for optimizing campaigns.
• Familiarity with analytics platforms such as Google Analytics, Power BI, AppsFlyer, and Outflink.
• Ability to work independently and remotely while maintaining positive relationships with teams.
• Proactive in staying current with digital marketing trends and evolving procedures.

​

Company Summary

​

Aristocrat Interactive

​

Aristocrat Interactive is Aristocrat Leisure Limited’s (ASX:ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together.  The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB).

​

About Aristocrat

​

Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

Up to 25%

​

Pay Range

​

$102,410 - $190,190 per year

​

Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.

​

This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at https://atibenefits.com/.

​

Additional Information

​

This role is subject to mandatory background screening and regulatory approvals. As part of your employment with Aristocrat, you may be required to complete a criminal background check, submit fingerprints, and obtain licenses or registrations with applicable gaming regulatory authorities.

​

Aristocrat operates in a highly regulated environment and holds licenses in over 340 gaming jurisdictions worldwide. To meet our global compliance obligations, you will be required to provide the disclosure of relevant personal and background information to government agencies, sovereign nations/tribal regulators, and other applicable gaming regulatory bodies. This is a condition of Aristocrat’s gaming licenses. The specific information required may vary depending on the jurisdiction and project assignment.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

At Aristocrat, we believe in the power of play and are inspired by our mission to bring happiness to life. As a Junior Marketing Designer, you will join a collaborative team of exceptionally talented Graphic Designers committed to building high-quality, immersive marketing assets. This role offers you the outstanding opportunity to help elevate our creative output through your artistic vision and technical expertise. Your work will have a direct impact on how our brand connects with audiences and stands out across campaigns. If you have a passion for design and thrive in a fast-paced, dynamic environment, this is the perfect opportunity for you!

​

This is a full-time role, based in Gdansk, Krakow or Warsaw (3 times per week).

​

What You'll Do

​

• Develop visually engaging and impactful marketing art for various campaigns.
• Collaborate with senior designers to produce high-quality marketing assets.
• Manage shifting priorities and tight deadlines in a live environment.
• Contribute to the creation of marketing creatives, including reskins, iterations, and new concepts.
• Adapt your compositions to align with our brand's identity and aesthetics.
• Take part in collaborative feedback rounds with the team to improve your output.
• Support the team by completing clearly defined tasks under close supervision.
• Explore mobile games and the inner mechanisms of the marketing development team at Product Madness.
• Successfully implement feedback to complete tasks and improve your skills.
• Interact primarily with the immediate team to ensure cohesive and flawless project execution.

​

What We're Looking For

​

• Basic graphic composition principles and proficient use of Adobe CC tools.
• Ability to build simple marketing creatives with mentorship.
• Understanding of composition and visual hierarchy.
• Flexibility in aligning with the brand's identity and appearance.
• Ability to handle minor tasks with direct oversight.
• Execution of clearly defined tasks with low discretion.
• Adhering to specific instructions and engaging in multiple rounds of feedback.
• Eagerness to learn about mobile games and marketing development processes.
• Proven ability to manage feedback and successfully complete assigned tasks.

​

We are seeking driven individuals who are eager to enhance our top-tier team and assist us in achieving seamless implementation in all our marketing projects. Come aboard at Aristocrat and be involved in a motivating quest to bring happiness to life through the power of play!

​

Why Product Madness?

​

As part of the Aristocrat family, we share their mission of bringing joy to life through the power of play, with a world-class team who creates top-grossing, leading titles in the social casino genre, including Heart of Vegas, Lightning Link, Cashman Casino. With 800 team members across the globe, Product Madness is headquartered in London, with offices in Barcelona, Gdańsk, Lviv, Montreal and a remote team spanning the USA, making us a truly global powerhouse.

​

We live by our People First principle. Regardless of where, when, or how they work, our team members have opportunities to elevate their careers, and grow alongside us. We take pride in fostering an inclusive culture, where our people are encouraged to be their very best, every day. But don’t just take our word for it. In 2024, we made the Global Inspiring Workplace Awards list, and won a bronze award at the Stevies for Great Employers in the ‘Employer of the Year - Media and Entertainment’ category.

​

So, what’s stopping you?

​

Travel Expectations

​

None

​

Additional Information

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

At Aristocrat, we believe in the power of play and are inspired by our mission to bring happiness to life. As a Junior Marketing Designer, you will join a collaborative team of exceptionally talented Graphic Designers committed to building high-quality, immersive marketing assets. This role offers you the outstanding opportunity to help elevate our creative output through your artistic vision and technical expertise. Your work will have a direct impact on how our brand connects with audiences and stands out across campaigns. If you have a passion for design and thrive in a fast-paced, dynamic environment, this is the perfect opportunity for you!

​

This is a full-time role, based in Gdansk, Krakow or Warsaw (3 times per week).

​

What You'll Do

​

• Develop visually engaging and impactful marketing art for various campaigns.
• Collaborate with senior designers to produce high-quality marketing assets.
• Manage shifting priorities and tight deadlines in a live environment.
• Contribute to the creation of marketing creatives, including reskins, iterations, and new concepts.
• Adapt your compositions to align with our brand's identity and aesthetics.
• Take part in collaborative feedback rounds with the team to improve your output.
• Support the team by completing clearly defined tasks under close supervision.
• Explore mobile games and the inner mechanisms of the marketing development team at Product Madness.
• Successfully implement feedback to complete tasks and improve your skills.
• Interact primarily with the immediate team to ensure cohesive and flawless project execution.

​

What We're Looking For

​

• Basic graphic composition principles and proficient use of Adobe CC tools.
• Ability to build simple marketing creatives with mentorship.
• Understanding of composition and visual hierarchy.
• Flexibility in aligning with the brand's identity and appearance.
• Ability to handle minor tasks with direct oversight.
• Execution of clearly defined tasks with low discretion.
• Adhering to specific instructions and engaging in multiple rounds of feedback.
• Eagerness to learn about mobile games and marketing development processes.
• Proven ability to manage feedback and successfully complete assigned tasks.

​

We are seeking driven individuals who are eager to enhance our top-tier team and assist us in achieving seamless implementation in all our marketing projects. Come aboard at Aristocrat and be involved in a motivating quest to bring happiness to life through the power of play!

​

Why Product Madness?

​

As part of the Aristocrat family, we share their mission of bringing joy to life through the power of play, with a world-class team who creates top-grossing, leading titles in the social casino genre, including Heart of Vegas, Lightning Link, Cashman Casino. With 800 team members across the globe, Product Madness is headquartered in London, with offices in Barcelona, Gdańsk, Lviv, Montreal and a remote team spanning the USA, making us a truly global powerhouse.

​

We live by our People First principle. Regardless of where, when, or how they work, our team members have opportunities to elevate their careers, and grow alongside us. We take pride in fostering an inclusive culture, where our people are encouraged to be their very best, every day. But don’t just take our word for it. In 2024, we made the Global Inspiring Workplace Awards list, and won a bronze award at the Stevies for Great Employers in the ‘Employer of the Year - Media and Entertainment’ category.

​

So, what’s stopping you?

​

Travel Expectations

​

None

​

Additional Information

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

W Aristocrat wierzymy w siłę zabawy i jesteśmy zainspirowani naszą misją przynoszenia radości w życie. Jako Młodszy Projektant ds. Marketingu dołączysz do współpracującego zespołu wyjątkowo utalentowanych Grafików, którzy są zaangażowani w tworzenie wysokiej jakości, angażujących zasobów marketingowych. Ta rola oferuje wyjątkową możliwość podniesienia jakości naszych kreacji dzięki Twojej artystycznej wizji i technicznej wiedzy. Twoja praca będzie miała bezpośredni wpływ na to, jak nasza marka łączy się z odbiorcami i wyróżnia się w kampaniach. Jeśli masz pasję do projektowania i rozwijasz się w szybkim, dynamicznym środowisku, to idealna okazja dla Ciebie!

​

To pełnoetatowa rola, zlokalizowana w Gdańsku, Krakowie lub Warszawie (3 razy w tygodniu).

​

Zakres obowiązków

​

• Tworzenie wizualnie angażujących i wpływowych materiałów marketingowych dla różnych kampanii.
• Współpraca z starszymi projektantami w celu tworzenia wysokiej jakości zasobów marketingowych.
• Zarządzanie zmieniającymi się priorytetami i krótkimi terminami w dynamicznym środowisku.
• Wkład w tworzenie materiałów marketingowych, w tym reskinów, iteracji i nowych koncepcji.
• Dostosowywanie swoich kompozycji do tożsamości i estetyki naszej marki.
• Udział w rundach opiniowania zespołowego, aby poprawić wyniki swojej pracy.
• Wspieranie zespołu poprzez realizację jasno określonych zadań pod ścisłym nadzorem.
• Eksplorowanie gier mobilnych i mechanizmów wewnętrznych zespołu ds. rozwoju marketingu w Product Madness.
• Skuteczne wdrażanie opinii w celu ukończenia zadań i doskonalenia swoich umiejętności.
• Interakcja głównie z bezpośrednim zespołem w celu zapewnienia spójnej i bezbłędnej realizacji projektów.

​

Wymagania

​

• Podstawowe zasady kompozycji graficznej i biegłość w korzystaniu z narzędzi Adobe CC.
• Umiejętność tworzenia prostych kreacji marketingowych z mentoringiem.
• Zrozumienie kompozycji i hierarchii wizualnej.
• Elastyczność w dostosowywaniu się do tożsamości i wyglądu marki.
• Zdolność do wykonywania drobnych zadań pod bezpośrednim nadzorem.
• Realizacja jasno określonych zadań z niską dyskrecją.
• Przestrzeganie określonych instrukcji i udział w wielu rundach opiniowania.
• Chęć nauki o grach mobilnych i procesach rozwoju marketingu.
• Udowodniona zdolność do zarządzania opiniami i skutecznego realizowania przydzielonych zadań.

​

Dlaczego warto wybrać Product Madness?

​

Jesteśmy częścią rodziny Aristocrat i podzielamy jej misję, która polega na zapewnianiu radości w życiu z wykorzystaniem potęgi gier w ramach światowej klasy zespołu, który zajmuje się tworzeniem najlepszych i czołowych pozycji z gatunku społecznościowych gier kasynowych, w tym Heart of Vegas, Lightning Link, Cashman Casino. Siedziba firmy Product Madness, złożonej z 800 członków rozlokowanych na całym świecie, mieści się w Londynie, a jej oddziały działają w Barcelonie, Gdańsku, Lwowie, Montrealu oraz Stanach Zjednoczonych (zespół zdalny), dzięki czemu jesteśmy naprawdę globalną organizacją.

​

Przyświeca nam zasada Ludzie się najważniejsi. Niezależnie od tego, gdzie, kiedy oraz jak pracują członkowie naszego zespołu, mają oni możliwość przechodzenia na wyższe stanowiska oraz rozwoju u naszego boku. Szczycimy się promowaniem inkluzywnej kultury, w której zachęca się naszych pracowników do codziennego okazywania swoich najlepszych stron. Ale nie musisz wierzyć nam na słowo. W 2024 roku stworzyliśmy listę Global Inspiring Workplace Awards oraz zdobyliśmy brąz w konkursie Stevies for Great Employers w kategorii „Pracodawca roku”.

​

Więc co Cię powstrzymuje?

​

Wymagane podróże służbowe

​

None

​

Dodatkowe informacje

​

W chwili obecnej nie jesteśmy w stanie zapewnić sponsoringu wiz pracowniczych w związku z tym stanowiskiem. Kandydaci muszą posiadać upoważnienie do pełnoetatowej pracy w miejscu, w którym ogłoszono nabór na to stanowisko, bez konieczności korzystania obecnie oraz w przyszłości ze sponsoringu w celu otrzymania wizy.

W Aristocrat wierzymy w siłę zabawy i jesteśmy zainspirowani naszą misją przynoszenia radości w życie. Jako Młodszy Projektant ds. Marketingu dołączysz do współpracującego zespołu wyjątkowo utalentowanych Grafików, którzy są zaangażowani w tworzenie wysokiej jakości, angażujących zasobów marketingowych. Ta rola oferuje wyjątkową możliwość podniesienia jakości naszych kreacji dzięki Twojej artystycznej wizji i technicznej wiedzy. Twoja praca będzie miała bezpośredni wpływ na to, jak nasza marka łączy się z odbiorcami i wyróżnia się w kampaniach. Jeśli masz pasję do projektowania i rozwijasz się w szybkim, dynamicznym środowisku, to idealna okazja dla Ciebie!

​

To pełnoetatowa rola, zlokalizowana w Gdańsku, Krakowie lub Warszawie (3 razy w tygodniu).

​

Zakres obowiązków

​

• Tworzenie wizualnie angażujących i wpływowych materiałów marketingowych dla różnych kampanii.
• Współpraca z starszymi projektantami w celu tworzenia wysokiej jakości zasobów marketingowych.
• Zarządzanie zmieniającymi się priorytetami i krótkimi terminami w dynamicznym środowisku.
• Wkład w tworzenie materiałów marketingowych, w tym reskinów, iteracji i nowych koncepcji.
• Dostosowywanie swoich kompozycji do tożsamości i estetyki naszej marki.
• Udział w rundach opiniowania zespołowego, aby poprawić wyniki swojej pracy.
• Wspieranie zespołu poprzez realizację jasno określonych zadań pod ścisłym nadzorem.
• Eksplorowanie gier mobilnych i mechanizmów wewnętrznych zespołu ds. rozwoju marketingu w Product Madness.
• Skuteczne wdrażanie opinii w celu ukończenia zadań i doskonalenia swoich umiejętności.
• Interakcja głównie z bezpośrednim zespołem w celu zapewnienia spójnej i bezbłędnej realizacji projektów.

​

Wymagania

​

• Podstawowe zasady kompozycji graficznej i biegłość w korzystaniu z narzędzi Adobe CC.
• Umiejętność tworzenia prostych kreacji marketingowych z mentoringiem.
• Zrozumienie kompozycji i hierarchii wizualnej.
• Elastyczność w dostosowywaniu się do tożsamości i wyglądu marki.
• Zdolność do wykonywania drobnych zadań pod bezpośrednim nadzorem.
• Realizacja jasno określonych zadań z niską dyskrecją.
• Przestrzeganie określonych instrukcji i udział w wielu rundach opiniowania.
• Chęć nauki o grach mobilnych i procesach rozwoju marketingu.
• Udowodniona zdolność do zarządzania opiniami i skutecznego realizowania przydzielonych zadań.

​

Dlaczego warto wybrać Product Madness?

​

Jesteśmy częścią rodziny Aristocrat i podzielamy jej misję, która polega na zapewnianiu radości w życiu z wykorzystaniem potęgi gier w ramach światowej klasy zespołu, który zajmuje się tworzeniem najlepszych i czołowych pozycji z gatunku społecznościowych gier kasynowych, w tym Heart of Vegas, Lightning Link, Cashman Casino. Siedziba firmy Product Madness, złożonej z 800 członków rozlokowanych na całym świecie, mieści się w Londynie, a jej oddziały działają w Barcelonie, Gdańsku, Lwowie, Montrealu oraz Stanach Zjednoczonych (zespół zdalny), dzięki czemu jesteśmy naprawdę globalną organizacją.

​

Przyświeca nam zasada Ludzie się najważniejsi. Niezależnie od tego, gdzie, kiedy oraz jak pracują członkowie naszego zespołu, mają oni możliwość przechodzenia na wyższe stanowiska oraz rozwoju u naszego boku. Szczycimy się promowaniem inkluzywnej kultury, w której zachęca się naszych pracowników do codziennego okazywania swoich najlepszych stron. Ale nie musisz wierzyć nam na słowo. W 2024 roku stworzyliśmy listę Global Inspiring Workplace Awards oraz zdobyliśmy brąz w konkursie Stevies for Great Employers w kategorii „Pracodawca roku”.

​

Więc co Cię powstrzymuje?

​

Wymagane podróże służbowe

​

None

​

Dodatkowe informacje

​

W chwili obecnej nie jesteśmy w stanie zapewnić sponsoringu wiz pracowniczych w związku z tym stanowiskiem. Kandydaci muszą posiadać upoważnienie do pełnoetatowej pracy w miejscu, w którym ogłoszono nabór na to stanowisko, bez konieczności korzystania obecnie oraz w przyszłości ze sponsoringu w celu otrzymania wizy.

We are looking for a skilled Service Operations Engineer to join our Aristocrat team. This role involves providing high-level technical support to internal and external teams, ensuring service perfection, and minimizing critical issues to R&D. We are on the lookout for outstanding people, who will be eager to learn, to be a part of a team and share our vision.

​

Key Responsibilities

​

· Multi-channel communication with customers (chat, e-mails, ticketing system, phone calls

​

· Provide Tier 3/4 support services to meet customer SLAs and ensure timely issue resolution.

​

· Solve, diagnose, and resolve sophisticated technical problems using standards and collaboration across teams.

​

· Work closely with R&D, Customer Support, and other departments to address product issues and drive long-term solutions.

​

· Monitor, prioritize, and supervise progress of all reported incidents and requests.

​

· Own critical customer concerns, ensuring smooth handling during both regular and off-hours as part of on-call duties.

​

· Maintain transparency and clear documentation for all technical issues, ensuring visibility within and across teams.

​

· Contribute to continuous improvement by identifying patterns and suggesting processes or product improvements.

​

· Maintain and invent knowledgebase articles

​

Qualifications & Requirements

​

· Ability to remain proactive, motivated, and responsible in a dynamic environment.

​

· Availability for 24/7 on-call support during critical issues.

​

· Excellent verbal and written English communication skills – Must.

​

· Strong organizational, analytical, and partnership skills – Must.

​

· Proven track record to solve and resolve technical issues in sophisticated environments with strong customer focused perspective

​

· 2+ years of experience in a technical support or service operations role – Advantage.

​

· Understanding of web technologies and client/server applications – Advantage.

​

· Experience with SQL and web debugging tools – Advantage.

​

· Bachelor’s degree or equivalent experience in computer science, Software Engineering, or equivalent – Advantage.

​

Travel Expectations

​

None

​

Additional Information

​

This role is subject to mandatory background screening and regulatory approvals. As part of your employment with Aristocrat, you may be required to complete a criminal background check, submit fingerprints, and obtain licenses or registrations with applicable gaming regulatory authorities.

​

Aristocrat operates in a highly regulated environment and holds licenses in over 340 gaming jurisdictions worldwide. To meet our global compliance obligations, you will be required to provide the disclosure of relevant personal and background information to government agencies, sovereign nations/tribal regulators, and other applicable gaming regulatory bodies. This is a condition of Aristocrat’s gaming licenses. The specific information required may vary depending on the jurisdiction and project assignment.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

Technical Product Owner plays a key role in ALABS, acts as a product pioneers, ensuring that products meet business needs and interpersonal goals. This role involves understanding business needs, capturing and analyzing requirements, defining product vision and collaborating with engineering teams to deliver high-quality products. The TPO ensures that products align with business goals, customer needs, and market trends while demonstrating strong analytical and problem-solving skills. This position requires strong analytical thinking, clear communication, and proficiency in conveying complex technical concepts into actionable product outcomes

​

What you'll do

​

• Collaborate with members of the business group to capture, clarify, and document product and technical requirements.
• Transform business needs into well-defined user stories, acceptance criteria, and technical documentation.
• Act as a link between cross-functional teams, including engineering, QA, UX, and business team members
• Support backlog grooming and sprint planning by prioritizing features based on value, effort, and dependencies.
• Conduct data analysis and user research to inform product decisions and improve user experience.
• Track and communicate product achievements, risks, and trade-offs to relevant team members.
• Participate in Agile rituals to ensure product goals stay on track.
• Facilitate alignment between technical implementation and business goals throughout the development lifecycle.
• Use metrics, feedback, and insights to recommend product improvements and influence future development.
• Ensure consistent, clear communication with partners at multiple levels to support visibility and engagement.

​

What we are looking for

​

• Product management experience.
• Strong technical background (CS degree or equivalent experience, engineering experience, or deep familiarity with cloud applications).
• Ability to interpret organizational needs and express them as clear technical requirements, user stories, and acceptance criteria.
• Experience with JIRA, Confluence, and wireframing tools (Figma, Lucidchart, Visio).
• Understanding of APIs, cloud platforms, databases, and software development lifecycle (SDLC)
• Business Requirement Gathering & Documentation skills.
• Experience in agile methodologies, lean development, and best engineering practices.

​

Why Aristocrat?

​

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

​

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

​

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

None

​

Additional Information

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

We are seeking a highly skilled Project Manager to lead the initial development phase of new digital online gaming applications for regulated and free-to-play gaming. The role involves translating vision into a clear roadmap by prioritizing functionality and features, assessing technical feasibility on existing proprietary platforms, and producing accurate cost and timeline projections for test and launch phases.

​

The Project Manager will collaborate closely with product, develop, engineering, compliance, and finance teams to guarantee the project is positioned for success from inception through launch readiness.

​

KEY RESPONSIBILITIES:

​

Project Prioritisation & Requirements Gathering

​

• Define and detail the initial project scopes, including features, functionality, and user experience.
• Partner with participants (product, compliance, engineering, and business leaders) to align requirements with business strategy.
• Translate business concepts into functional requirements and technical specifications.

​

Technical Feasibility & Platform Evaluation

​

• Assess integration requirements with proprietary gaming platforms.
• Work with engineering leads to evaluate the technical lift needed for player interaction, RNG handling, transaction management, and compliance integrations.
• Identify platform gaps and recommend solutions (e.g., middleware, APIs, third-party services).

​

Project Planning & Roadmap Development

​

• Build and maintain detailed project plans with landmarks from concept to test phase to launch.
• Provide clear cost projections, resource allocations, and risk assessments.
• Develop test strategies and success criteria for early pilot phases.

​

Team member Management

​

• Serve as the primary point of contact across internal teams and external vendors.
• Communicate project status, risks, and dependencies in a clear and timely manner.
• Align teams on goals, results, and deadlines.

​

Compliance & Risk Consideration

​

• Collaborate with legal/compliance teams to ensure adherence to regulatory frameworks (gaming jurisdictions, responsible gambling, data security).
• Identify potential risks and build mitigation strategies.

​

Execution Oversight

​

• Supervise early prototyping and technical evaluations.
• Supervise progress against plans, adjusting scope and priorities as needed.
• Ensure that project deliverables meet defined business, functional, and technical requirements.

​

REQUIRED SKILLS:

​

• Project Management Expertise

  + demonstrated ability running digital product development projects, ideally within the realm of interactive gaming or similarly supervised industries.

  + Proven track record to lead projects from concept through initial launch.

  + Strong grasp of Agile, Scrum, or hybrid methodologies.

• Technical Understanding
• Familiarity with backend platforms, API integration, RNG systems, and payment/wager handling.

  + Ability to evaluate technical lift and translate between technical and business team members.

• Proven Experience  

  Experience in online gaming, slot machine development, casino platforms, or digital wagering systems is strongly preferred.

  + Understanding of regulatory requirements across gaming jurisdictions.

• Analytical & Financial Skills

  + Skilled in cost modeling, budgeting, and value analysis.

  + Ability to invent accurate project estimates and timeline forecasts.

• Communication & Leadership

  + Outstanding written and verbal communication skills.

  + Strong leadership in cross-functional environments; ability to influence without direct authority.

  + Experienced in vendor/partner management.

• Other Skills

  + Strong risk management and problem-solving skills.

  + High attention to detail and interpersonal field.

  + Comfortable operating in fast-paced, ambiguous startup-like environments.

​

PREFERRED QUALIFICATIONS:

​

• Undergraduate or graduate degree in management, engineering, computer science or operations management.
• PMP, CSM, or equivalent certification.
• Previous experience in slot machine, iGaming, or mobile app development.
• Experience taking projects through regulatory approvals and jurisdictional licensing.
• Understanding of player psychology, monetization models, and user engagement strategies in digital gaming.

​

Travel Expectations

​

None

​

Additional Information

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

At Aristocrat, we relentlessly pursue excellence and innovation, delivering world-class gaming experiences to millions every day. As a Business Development Executive, you will play a key role in our mission by encouraging relationships and driving sales for our premium products. This role offers a chance to join an ambitious and creative team that consistently pushes the gaming industry’s boundaries with titles like Game of Thrones™ and our award-winning app, Heart of Vegas. If you are passionate about sales and eager to make a significant impact, this opportunity is for you!

​

What You'll Do

​

• Collaborate with local sales teams to achieve sales targets for each of Aristocrat’s product lines.
• Identify and explore new sales opportunities for mutual benefit.
• Negotiate sales deals within company guidelines.
• Develop comprehensive client plans with mutually agreed goals.
• Provide market intelligence on competitors’ products, pricing, and services.
• Maintain up-to-date client information and develop long-term profitable relationships.
• Advise clients on market trends and competitive behavior.
• Prepare and submit regular reports on client performance and sales activities.
• Stay up-to-date with industry trends and business practices.
• Represent Aristocrat at local and international trade events.
• Promote and sell Aristocrat products and services.
• Be willing to travel on short notice.

​

What We're Looking For

​

• Proven sales and key account management skills with excellent negotiation and communication abilities.
• Self-motivated and resilient, able to remain calm in a crisis.
• Strong product and industry knowledge with the ability to engage clients at all levels.
• Strategic management and strong business reporting capabilities.
• Advanced problem-solving and analytical abilities.
• Excellent interpersonal skills for developing diverse relationships.
• Proficiency in Salesforce and the MS suite, especially Excel.
• Previous gaming industry experience is preferable but not essential.
• Considerable commercial awareness and customer-facing experience.
• A current driver’s license.
• Qualifications in Business and/or Commerce are highly desirable.
• Proficiency in English is required, and additional languages are desirable.

​

Why Aristocrat?

​

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

​

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

​

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

Up to 100%

​

Additional Information

​

This role is subject to mandatory background screening and regulatory approvals. As part of your employment with Aristocrat, you may be required to complete a criminal background check, submit fingerprints, and obtain licenses or registrations with applicable gaming regulatory authorities.

​

Aristocrat operates in a highly regulated environment and holds licenses in over 340 gaming jurisdictions worldwide. To meet our global compliance obligations, you will be required to provide the disclosure of relevant personal and background information to government agencies, sovereign nations/tribal regulators, and other applicable gaming regulatory bodies. This is a condition of Aristocrat’s gaming licenses. The specific information required may vary depending on the jurisdiction and project assignment.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

Ejecutivo/a de Desarrollo de Negocios

=====================================

​

Descripción del Puesto

======================

​

En Aristocrat, perseguimos incansablemente la excelencia y la innovación, ofreciendo experiencias de juego de clase mundial a millones de personas cada día. Como Ejecutivo/a de Desarrollo de Negocios, desempeñarás un papel clave en nuestra misión al fomentar relaciones y aumentar las ventas de nuestros productos premium. Este puesto ofrece la oportunidad de unirse a un equipo ambicioso y creativo que constantemente empuja los límites de la industria del juego con títulos como Game of Thrones™ y nuestra galardonada aplicación Heart of Vegas. ¡Si te apasionan las ventas y estás deseoso/a de tener un impacto significativo, esta oportunidad es para ti!

​

Qué Harás

=========

​

• Colaborar con los equipos de ventas locales para alcanzar los objetivos de ventas de cada una de las líneas de productos de Aristocrat.
• Identificar y explorar nuevas oportunidades de ventas para beneficio mutuo.
• Negociar acuerdos de ventas dentro de las directrices de la empresa.
• Desarrollar planes integrales para los clientes con objetivos acordados mutuamente.
• Proporcionar información de mercado sobre los productos, precios y servicios de los competidores.
• Mantener la información del cliente actualizada y desarrollar relaciones rentables a largo plazo.
• Asesorar a los clientes sobre las tendencias del mercado y el comportamiento de la competencia.
• Preparar y presentar informes regulares sobre el rendimiento de los clientes y las actividades de ventas.
• Mantenerse al día con las tendencias de la industria y las prácticas comerciales.
• Representar a Aristocrat en eventos comerciales locales e internacionales.
• Promocionar y vender los productos y servicios de Aristocrat.
• Estar dispuesto/a a viajar con poca antelación.

​

Lo Que Buscamos

===============

​

• Demostradas habilidades en ventas y gestión de cuentas clave, con excelentes capacidades de negociación y comunicación.
• Motivación propia y capacidad de resistencia, capaz de mantener la calma en situaciones de crisis.
• Sólidos conocimientos de productos e industria con la capacidad de interactuar con clientes a todos los niveles.
• Habilidades de gestión estratégica y capacidades de informes empresariales.
• Avanzadas habilidades de resolución de problemas y análisis.
• Excelentes habilidades interpersonales para desarrollar relaciones diversas.
• Dominio de Salesforce y del paquete de Microsoft, especialmente Excel.
• Experiencia previa en la industria del juego es preferible pero no esencial.
• Considerable conocimiento comercial y experiencia en trato con clientes.
• Licencia de conducir vigente.
• Se valorarán calificaciones en Negocios y/o Comercio.
• Se requiere dominio del inglés, y se valoran otros idiomas.  

  Por favor, envía tu CV en inglés.

​

¿Por qué Aristocrat?

​

Aristocrat es una empresa líder a nivel mundial en contenido y tecnología de juegos, y una editorial de referencia en juegos móviles gratuitos. Ofrecemos un alto rendimiento a nuestros clientes B2B y hacemos participes a millones de personas que disfrutan con nuestros juegos de casino y para móviles. Y aunque nos centramos en la diversión, no olvidamos nunca nuestras responsabilidades. Nos esforzamos para ser referentes en juego responsable y elevar los estándares en gobernanza corporativa, bienestar de los empleados y sostenibilidad. Somos una empresa diversa, unida por valores comunes y una misión inspiradora: llenar de alegría la vida gracias al poder del juego.

​

Nuestro compromiso es crear un entorno en el que se valoren las diferencias individuales y donde todos los empleados tengan la oportunidad de desarrollar su potencial. Damos la bienvenida y animamos a presentar su candidatura a personas de todas las edades, géneros, razas, etnias, orígenes culturales, condición de discapacidad o que se identifiquen como parte del colectivo LGBTQ+. EEO H/M/D/V

​

• Empresa líder mundial en entretenimiento de juegos
• Atractivo paquete de beneficios
• Oportunidades de carrera a nivel internacional

​

Nuestros valores

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Disponibilidad para viajar

​

Hasta un 100%

​

Información adicional

​

Este puesto está sujeto a una verificación obligatoria de antecedentes y a las aprobaciones regulatorias correspondientes. Como parte de tu empleo en Aristocrat, es posible que debas completar una comprobación de antecedentes penales, facilitar tus huellas dactilares y obtener licencias o inscripciones ante las autoridades reguladoras de juego pertinentes.

​

Aristocrat opera en un entorno altamente regulado y cuenta con licencias en más de 340 jurisdicciones de juego en todo el mundo. Para cumplir con nuestras obligaciones de cumplimiento normativo global, se te podrá requerir la entrega de información personal y de antecedentes relevante a organismos gubernamentales, naciones soberanas/reguladores tribales y otros entes reguladores del juego competentes. Esta es una condición necesaria para las licencias de juego de Aristocrat. La información concreta solicitada puede variar en función de la jurisdicción y de la asignación del proyecto.

​

Información adicional

​

En este momento, no podemos tramitar visados de trabajo para este puesto. Los candidatos deben tener permiso para trabajar a tiempo completo en el país donde se ofrece la vacante, sin necesidad de visado ahora ni en el futuro.

Aristocrat is seeking a hardworking and dedicated Tech Lead to join our world-class team. We are a global leader in gaming content and technology, known for pushing innovation and creativity. This role is key to ensuring smooth delivery of our engineering projects. We strive to deliver outstanding products that bring happiness to millions of players worldwide. Joining Aristocrat means becoming part of a collaborative, inclusive, and ambitious team. We value your expertise and encourage you to excel while making a significant impact.

​

What You'll Do

​

• Lead daily SOC Operations and ensure flawless execution of security protocols.
• Conduct detailed investigations based on security events reported by various platforms and tools.
• Support MSSP operations by reviewing investigation activities and providing supplemental evidence to establish clear verdicts.
• Review and resolve phishing alerts reported by users, taking necessary remediation actions.
• Identify and implement tuning opportunities within various security tools and platforms.
• Collaborate with global teams to ensure a cohesive, world-class approach to security operations.
• Identify and recommend process improvement opportunities within the Security Operations team.
• Develop and carry out automation and reporting for various technologies such as SIEM, XDR, EDR, and SOAR.
• Mentor and develop team members, encouraging a culture of continuous learning and improvement.
• Lead security incidents, providing both procedural and technical direction from detection to root cause analysis.
• Develop and implement new detection rules and strategies to improve security measures.
• Provide mentorship and direct support for tool integrations, troubleshooting, and SOC operations.
• Inspire change and drive progress through effective cross-team collaboration.

​

What We're Looking For

​

• 6+ years of experience in SOC and Incident Response operations.
• Bachelor’s degree in Information Systems, Cybersecurity, or a related field, or equivalent work experience.
• Industry-recognized certifications such as CISSP, CISM, GCIH, or CHFI are highly desirable.
• Proven expertise in working with SIEM, continuous monitoring platforms, IDS/IPS, network traffic analysis, and endpoint security systems.
• Advanced knowledge of information security technologies, networking, systems, and authentication methods.
• Deep understanding of the Incident Response process, phishing, and malware investigations.
• Outstanding ability to teach and lead through example, adapting to different learning styles.
• Strong problem-solving skills with the ability to adjust and think creatively in complex scenarios.
• Ability to manage competing priorities and operate effectively under pressure.
• Excellent technical writing skills to document detailed and complex operational procedures.
• Outstanding communication and cooperation abilities, with the capacity to connect with teams both locally and internationally.

​

Why Aristocrat?

​

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

​

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

​

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

None

​

Additional Information

​

This role is subject to mandatory background screening and regulatory approvals. As part of your employment with Aristocrat, you may be required to complete a criminal background check, submit fingerprints, and obtain licenses or registrations with applicable gaming regulatory authorities.

​

Aristocrat operates in a highly regulated environment and holds licenses in over 340 gaming jurisdictions worldwide. To meet our global compliance obligations, you will be required to provide the disclosure of relevant personal and background information to government agencies, sovereign nations/tribal regulators, and other applicable gaming regulatory bodies. This is a condition of Aristocrat’s gaming licenses. The specific information required may vary depending on the jurisdiction and project assignment.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

Join Aristocrat as a DevOps Engineer - Sr Technical Lead and be a part of an exceptionally skilled team that's crafting the future of gaming technology! At Aristocrat, we are dedicated to bringing happiness to life through the power of play. Our mission drives us to innovate, collaborate, and deliver world-class experiences for our customers and players. As a DevOps Engineer - Technical Lead, you will play a crucial role in our organization, ensuring flawless operations and seamless deployments across various platforms. This is an outstanding opportunity to work with ground-breaking technology and a collaborative team that values excellence and creativity.

​

What You'll Do:

​

• Take care of the GCP, AWS, and Azure Cloud Infrastructure, including provisioning, alerting, and monitoring.
• Build and manage private networks, establishing robust networking solutions.
• Handle firewalls and VPN tunnels to ensure secure communications.
• Design and document processes for versioning, deployment, and code migration between environments.
• Apply your excellent knowledge of Docker, Kubernetes, Terraform, and Ansible.
• Apply your scripting skills in Python, Shell/Bash, and CI/CD tools like GitOps, Jenkins Pipelines/Groovy, and Azure Pipelines.
• Bring strong experience in Linux OS to the table.
• Provide 24x7 production support (L2/L3) and ensure seamless server, storage, and network operations.
• Use monitoring tools like Grafana, Prometheus, and Datadog to maintain system health.
• Leverage logging tools such as Cora Logix, ELK, and Splunk for effective troubleshooting.
• Apply intermediate experience with VMware.
• Use JIRA/Confluence or other defect tracking/wiki systems to keep projects on track.
• (Good to have) Experience with Istio or service mesh.
• Collaborate with a geographically dispersed team and quickly grasp functional aspects with minimal mentorship.

​

What We're Looking For:

​

• 6+ years of proven experience in DevOps or related fields.
• Strong analytical and creative problem-solving skills.
• Ability to challenge the status quo and suggest improvements.
• Demonstrates a very high level of accuracy and attention to detail.
• Strong interpersonal skills and ability to work within a team.
• Ability to drive discussions towards successful conclusions.
• Articulate and able to express ideas and issues clearly without inhibitions.

​

Join us at Aristocrat and contribute to crafting ambitious, world-class gaming experiences. Let's bring happiness to life together!

​

Why Aristocrat?

​

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

​

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

​

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

None

​

Additional Information

​

This role is subject to mandatory background screening and regulatory approvals. As part of your employment with Aristocrat, you may be required to complete a criminal background check, submit fingerprints, and obtain licenses or registrations with applicable gaming regulatory authorities.

​

Aristocrat operates in a highly regulated environment and holds licenses in over 340 gaming jurisdictions worldwide. To meet our global compliance obligations, you will be required to provide the disclosure of relevant personal and background information to government agencies, sovereign nations/tribal regulators, and other applicable gaming regulatory bodies. This is a condition of Aristocrat’s gaming licenses. The specific information required may vary depending on the jurisdiction and project assignment.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

Aristocrat is excited to announce a remarkable opportunity for an ambitious and highly experienced Tech Lead to join our dynamic Information Technology team. As a Tech Lead at Aristocrat, you will play a pivotal role in propelling our organization towards flawless technological advancements. Our mission is to bring happiness to life through the power of play, and we need your proven expertise and strategic vision to help us achieve this. This role is uniquely positioned to have a significant impact on our global operations, ensuring we stay at the forefront of powerful innovation. If you are passionate about leading innovative projects and driving outstanding results, we want to hear from you!

​

What You'll Do

​

• Lead the daily operations of our Information Technology team with a focus on delivering outstanding results.
• Coordinate the development, implementation, and maintenance of advanced technological solutions.
• Mentor and support team members to cultivate a collaborative and high-performing environment.
• Collaborate with cross-functional teams to determine and successfully implement technology strategies.
• Drive process improvements and ensure strict adherence to guidelines and industry standards.
• Identify and develop opportunities for automation to improve operational efficiency.
• Provide technical leadership and direction during critical projects and initiatives.
• Ensure the seamless integration and functioning of various technology platforms and tools.
• Conduct detailed investigations and analyses to troubleshoot and resolve complex issues.
• Develop and implement policies and procedures to maintain a robust and secure IT infrastructure.
• Stay abreast of new technologies and trends to keep Aristocrat ahead of the competition.
• Inspire change and drive progress through effective communication and collaboration.

​

What We're Looking For

​

• 6+ years of experience in leading IT operations and teams.
• Bachelor's degree in Information Systems, Computer Science, or a related field; equivalent work experience is also considered.
• Proven track record of successfully managing and delivering complex technology projects.
• Strong expertise in various IT platforms, tools, and applications.
• Outstanding problem-solving skills with the ability to think critically and act decisively.
• Excellent communication and interpersonal skills to effectively collaborate with diverse teams.
• Ability to mentor, coach, and encourage team members to fulfill their full potential.
• Strong organizational and time-management skills to balance multiple priorities.
• A dedication to continuous learning and professional development.
• Certifications such as PMP, ITIL, or other relevant credentials are a plus.

​

Join us at Aristocrat and take your career to new heights with a company that values innovation, collaboration, and excellence. Apply today and be part of a team that is dedicated to making a difference in the world of gaming technology!

​

Why Aristocrat?

​

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

​

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

​

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

None

​

Additional Information

​

This role is subject to mandatory background screening and regulatory approvals. As part of your employment with Aristocrat, you may be required to complete a criminal background check, submit fingerprints, and obtain licenses or registrations with applicable gaming regulatory authorities.

​

Aristocrat operates in a highly regulated environment and holds licenses in over 340 gaming jurisdictions worldwide. To meet our global compliance obligations, you will be required to provide the disclosure of relevant personal and background information to government agencies, sovereign nations/tribal regulators, and other applicable gaming regulatory bodies. This is a condition of Aristocrat’s gaming licenses. The specific information required may vary depending on the jurisdiction and project assignment.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

Aristocrat invites an outstanding Tech Lead to join our team and move our ambitious vision ahead! We are dedicated to crafting world-class gaming content and technology that brings happiness to millions of players worldwide. As a Tech Lead, you will be vital in crafting the future of our innovative solutions. Your responsibilities include ensuring flawless delivery and partnering with our skilled teams to deliver outstanding results. Here is your chance to be part of a dynamic environment where your expertise will significantly impact our success and the happiness we offer to our customers.

​

What You'll Do

​

• Lead and encourage a team of engineers, ensuring the successful implementation of projects and initiatives.
• Coordinate the development and maintenance of innovative technology solutions, driving continuous improvement.
• Collaborate closely with cross-functional teams to determine project requirements and deliverables.
• Build, develop, and implement high-quality software applications and systems.
• Provide technical direction and mentorship to team members, encouraging a culture of collaboration and excellence.
• Conduct regular code reviews to maintain strict coding standards and ensure efficient performance.
• Identify and resolve technical challenges, ensuring seamless integration and operation of systems.
• Develop and implement strategies to improve system reliability, performance, and scalability.
• Stay current with new technologies and industry trends to drive innovation and maintain a competitive edge.
• Contribute to the development of long-term technology strategies and roadmaps.

​

What We're Looking For

​

• More than 6 years of experience in software development and management roles.
• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
• Proven history of guiding and mentoring engineering teams to achieve outstanding results.
• Extensive technical knowledge in software development, including skillfulness in various programming languages.
• Strong understanding of system architecture, design patterns, and guidelines.
• Experience with cloud platforms, DevOps practices, and agile methodologies.
• Excellent problem-solving skills and the ability to think strategically and analytically.
• Outstanding communication and collaboration skills, with a proven ability to work effectively in a team environment.
• Ability to manage competing priorities and operate effectively under pressure.
• Passion for continuous learning and professional development.

​

Why Aristocrat?

​

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

​

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

​

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

None

​

Additional Information

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

At Aristocrat, we believe in delivering world-class gaming experiences that bring happiness to millions. As an Engineer II, you will play a pivotal role in ensuring that our games meet the highest standards of quality and compliance. This is an outstanding opportunity to work within a dynamic and ambitious team, where your contributions will directly impact the success of our products globally. We value collaboration, inclusivity, and individual ownership, making this a perfect environment for professional growth and excellence.

​

What You'll Do:-

​

• Act as an individual contributor concentrating heavily on product testing and quality assurance.
• Quickly assess product architecture and market requirements, converting them into test objectives, scenarios, and cases.
• Employ outstanding logical reasoning and problem-solving skills in testing.
• Collaborate with product development teams to ensure flawless team success.
• Communicate effectively with Project Managers to adapt test plans according to evolving business needs.
• Continuously adapt to changing processes, tools, and testing methods, contributing to team discussions to improve overall testing approaches.
• Maintain strong communication skills, attention to detail, and effective time management.
• Apply analytical and proficiency skills to ensure detailed testing and quality assurance.

​

What We're Looking For:-

​

• 2+ years of technical product experience, with a preference for product testing or slot game product experience.
• Solid core testing skills and the ability to develop robust test plans with clear objectives and scenarios, including edge cases and boundary conditions.
• Ability to identify the potential impact of software and hardware changes on game functionality and build comprehensive test plans.
• Drive self-learning to understand the domain and market regulations.
• Generate clear and effective defect reports and analyze fixes to ensure product integrity.
• Review code changes and work closely with software developers, mathematicians, and tech artists to understand product architecture.
• Familiarity with SDLC, STLC, and AGILE methodologies.
• Ability to build test data upon RNG generation.

​

Why Aristocrat?

​

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

​

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

​

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

None

​

Additional Information

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

Company Description

-------------------

​

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

​

Job Description

---------------

​

We are on the lookout for a Senior Specialist, Product Operations (Logistics, Optimization) to join the Logistics Product Operations team within the  Rider Product Line.

​

In our Logistics Team, you’ll tackle high-impact challenges that make last-mile delivery efficient, affordable, and sustainable. Your work will directly improve experiences for riders, end customers, and merchants across the globe. Each enhancement you contribute will help Delivery Hero optimize delivery operations, supporting expansion into new areas like grocery and retail.

​

The Optimization domain oversees our dispatching system inclunding the live dispatching algorithm that determines which rider should deliver each order.

​

The team is a bidirectional value-adding interface between global product/technology teams and local teams across the globe. The role offers you the opportunity to collaborate, learn and contribute to shaping our global logistics products into winning solutions for our local ecosystems.

​

If you're a creative problem solver who is hungry for a new adventure, an international workplace is waiting for you in the heart of Berlin!

​

• You will own relevant business KPIs, product performance and product usage for different regions around the world
• You interact with and support our operations stakeholders
• You drive key initiatives to improve customer experience and / or profitability goals
• You proactively find areas for improvement backed up by data, are innovative in seeking the best solution and execute in a timely and considered manner
• You support the roll-out of new products and features in your region which are aimed at improving our users’ experience, business performance and operational efficiency
• You provide management with regular performance reports, insights and presentations

​

Qualifications

--------------

​

• You gained at least 5+ years of professional experience interpreting data in an analytics or data science role
• You have a Bachelor’s degree in business, mathematics, engineering, science, economics or another analytical-based subject
• Strong knowledge of and experience with SQL and reporting tools (e.g. Tableau or Data Studio)
• Proven track record of enhancing business operations and optimizing performance through data-driven insights and strategic decision-making, including experience in performance management, process optimization, and operational efficiency improvements.
• You are highly passionate about data, with creative problem-solving abilities and an eye for detail
• You are a team player and love to think outside the box
• You are highly motivated and communicative, independent and pragmatic in handling business challenges. Excellent English communication skills, both written and spoken

​

• Previous experience in the last mile industry in an Analytics, Operations or in Product role is a plus

​

Additional Information

----------------------

​

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

​

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
• We offer 27 days holiday with an extra day on 2nd and 3rd year of service
• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.
• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Gym & Bicycle Subsidy
• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank,  Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan
• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.
• Wondering what relocating to Berlin is like? In this article, we’ve put together 10 things you should know about moving to Berlin  and how Delivery Hero can support you. You can also visit our relocation hub and check out more information about moving to Berlin.
• Ready to prepare for your interview? Check out the list of the 5 most common interview questions and answers created in collaboration with our recruiters.

​

Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!

​

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you.  

We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just let us know with an email to our Inclusion Officer at inclusion@deliveryhero.cominclude it in your application.  

Severely disabled applicants with equal qualifications will be given preferential consideration.  

You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.

Company Description

-------------------

​

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

​

Job Description

---------------

​

We are on the lookout for a Staff Product Analyst - (Logistics, Help Center) to join our Product Analytics team and spearhead the data strategy for our Logistics Help Center (support application for customers, riders and vendors). In this role, you will move beyond simple reporting to shape the future of our product through rigorous hypothesis testing and by converting massive datasets into high-impact strategic narratives.

​

The Logistics Help Center is where we ensure an amazing delivery and post-order experience for customers, riders, and vendors globally. Embedded directly within the Service Product Line, our Analytics team fosters a "data-first" culture that drives tangible change in product development.

​

Why this role is exciting: As a Staff Analyst, you will tackle some of the industry's most cutting-edge challenges: automating customer support at scale. You will drive initiatives focused on cost-efficient chatbot interfaces, intent recognition, and automated problem resolution. Furthermore, you will play a key role in developing predictive models designed to optimize voucher and compensation issuance - all while balancing customer satisfaction with financial efficiency.

​

You will operate across multiple squads and domains, partnering with leaders in Product, Tech, Operations and Data to define the strategic direction of analytics for the entire tribe. This is your opportunity to leverage deep technical expertise to champion innovation and influence how Delivery Hero shapes the future of local delivery.

​

Strategic Leadership & Product Influence:

​

• Define the North Star: Develop and refine product metrics and leading indicators that accurately reflect product health, customer satisfaction, and business viability.
• Influence Roadmap: Use quantitative analysis to look beyond the numbers, providing the insights that empower Product Managers and Engineers to decide what to build and why, and Performance team on how to localise solutions in the most efficient way.
• Drive Experimentation: Guide the team on methodology, design, interpretation, and decision-making of dozens of A/B that we run every quarter, to ensure we only ship impactful features.

​

Technical Excellence & Scalability:

​

• Build for Scale: Drive the development of scalable analytics infrastructure and self-service capabilities, ensuring data quality and accessibility across the organization.
• Advanced Modeling: collaborate on predictive models (e.g., voucher optimization) to automate decision-making and improve unit economics.

​

Mentorship & Culture:

​

• Elevate the Team: Provide technical guidance and mentorship to other analysts, fostering a culture of knowledge-sharing, rigorous peer review, and technical excellence.
• Evangelize Data: Act as a quality gatekeeper and champion a data-driven mindset across the Product and Tech teams.

​

Qualifications

--------------

​

• Experience: 6+ years of experience as a Product Analyst, Data Scientist, or similar role, preferably within fast-paced tech environments or marketplaces.
• Experimentation: Deep understanding of A/B test design and edge cases, causal inference, and statistical analysis.
• Strategic Thinking: Ability to translate abstract business goals into concrete analytics roadmaps. You understand the "business of the product."
• Technical Mastery:

​

  + Expert-level SQL skills with practical experience on large-scale data platforms (e.g., BigQuery, Snowflake).

  + Solid Python skills for complex analytics, automation, and data visualisation.

• Data Workflow Curation: Proven ability to design, build, and optimize data pipelines. You take ownership of data curation to ensure that all business decisions are based on a foundation of reliable, high-quality data.
• Visualization: Proven track record of building actionable data-stories and dashboards (Tableau, Looker, or similar) that drive business decisions.
• Leadership: Demonstrated experience mentoring junior analysts and leading high-impact projects with autonomy. You can influence stakeholders without formal authority.

​

Additional Information

----------------------

​

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

​

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
• We offer 27 days holiday with an extra day on 2nd and 3rd year of service
• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.
• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Gym & Bicycle Subsidy
• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank,  Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan
• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.
• Wondering what relocating to Berlin is like? In this article, we’ve put together 10 things you should know about moving to Berlin  and how Delivery Hero can support you. You can also visit our relocation hub and check out more information about moving to Berlin.
• Ready to prepare for your interview? Check out the list of the 5 most common interview questions and answers created in collaboration with our recruiters.

​

Ready to join our team?If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!

​

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you.  

We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just let us know with an email to our Inclusion Officer at inclusion@deliveryhero.cominclude it in your application.  

Severely disabled applicants with equal qualifications will be given preferential consideration.  

You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.

The Game Operations Director leads all live operations across two games: Big Fish Casino (BFC) and Jackpot Magic Slots (JMS). In this role, you will set the strategy, lead all aspects of execution, and drive performance across game events, monetization, content lifecycle programming, and player communications. This role partners across functions and teams to deliver a unified live-ops plan that delights our players.

​

You will lead the GameOps team of 8 members (5 direct reports), strengthen operational excellence, and deliver meaningful revenue and retention impact across both games. This is a senior leadership position with direct influence on business performance and long-term player value.

​

What You’ll Do

​

Strategic Leadership

​

• Define and communicate the long-term GameOps strategy for BFC and JMS in alignment with product strategic pillars and commercial goals.

​

• Set annual and quarterly objectives for GameOps and ensure they support revenue, direct to consumer (DTC) share, and player satisfaction.

​

• Lead the content lifecycle plan, ensuring both apps have fresh, relevant programming across the calendar year.

​

• Balance short-term performance with long-term player experience and economy health.

​

Live Operations Ownership

​

• Oversee all live-ops programs including events, missions, offers, sales, segmentation, and content pacing.

​

• Ensure cohesive programming across both apps and across all player segments including DTC cohorts.

​

• Drive innovation in GameOps through new event types, improved segmentation, and modern engagement loops.

​

Performance and Experimentation

​

• Own daily, weekly, and monthly performance across key KPIs including revenue, retention, and DTC share.

​

• Partner with Analytics and Economy leaders to tune events, identify risks, and scale successful programs.

​

• Oversee AB testing within GameOps and ensure tests are structured, data-driven, and aligned to material business outcomes.

​

Team Leadership and Cross Functional Influence

​

• Lead and develop a high-performing team of GameOps Managers.

​

• Champion collaboration between GameOps, Product, Production, Creative, Engineering, Marketing, and Slot Strategy.

​

• Establish clear expectations for planning, delivery quality, documentation, and continuous improvement across the team.

​

Operational Excellence

​

• Ensure reliable and high-quality delivery.

​

• Drive improvements in tools, workflows, documentation standards, and automation opportunities.

​

• Build a culture of consistent test, learn, and iterate using insights from structured analysis.

​

What We’re Looking For

​

• 8 to 10 years experience in Live Operations, Product Management, or related fields in social casino, RMG, or free-to-play games.

​

• Proven ability to deliver live-ops performance at scale in top grossing or highly complex games.

​

• Deep understanding of monetization levers, content pacing, segmentation, and economy impacts.

​

• Strong analytical capability with experience using indicators to guide decisions and performance improvements.

​

• Demonstrated capability in coaching, mentoring, and developing people, including building succession depth and fostering growth in live-ops and product talent.

​

Leadership and Behavioral Skills

​

• Strategic problem solver able to connect daily execution to long-term goals.

​

• Strong planning and delivery rigor, especially in complex calendar environments.

​

• Comfortable leading teams through change and modernizing workflows.

​

• Committed to building talent, succession depth, and a healthy team culture.

​

Why Product Madness?

​

As part of the Aristocrat family, we share their mission of bringing joy to life through the power of play, with a world-class team who creates top-grossing, leading titles in the social casino genre, including Heart of Vegas, Lightning Link, Cashman Casino. With 800 team members across the globe, Product Madness is headquartered in London, with offices in Barcelona, Gdańsk, Lviv, Montreal and a remote team spanning the USA, making us a truly global powerhouse.

​

We live by our People First principle. Regardless of where, when, or how they work, our team members have opportunities to elevate their careers, and grow alongside us. We take pride in fostering an inclusive culture, where our people are encouraged to be their very best, every day. But don’t just take our word for it. In 2024, we made the Global Inspiring Workplace Awards list, and won a bronze award at the Stevies for Great Employers in the ‘Employer of the Year - Media and Entertainment’ category.

​

So, what’s stopping you?

​

Travel Expectations

​

None

​

Additional Information

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

At Aristocrat, our mission is to deliver world-class entertainment and build unforgettable experiences. Our inclusive culture fosters collaboration, innovation, and outstanding performance. As a Config Ops Specialist, you will play a vital role in ensuring flawless configuration processes that support our ambitious goals and drive success.

​

What You'll Do

​

• Manage time effectively to ensure all orders are configured by the end of the day.
• Monitor your assigned queue, maintaining an 8-calendar-day or less duration.
• Work together with Sales Ops and Sales teams to resolve any questions or concerns.
• Ensure the accurate hardware and software selections are made, working closely with Marketing and ERP.
• Conduct root cause analysis for any quality errors, both internal and external.
• Coordinate and accelerate requests from Sales Ops and the Master Scheduler.
• Address customer inquiries regarding order status from Sales and Production Scheduling.
• Assist Production and Quality teams with configuration-related queries.
• Foster positive communication with sales to improve timely delivery.
• Join daily meetings with Config Ops leadership to discuss any scheduling or material concerns.
• Support other projects and perform duties as assigned.

​

What We're Looking For

​

• Experience in supply chain management is advantageous.
• APICS Certification is an advantage.
• Ability to manage multiple projects and problem-solve.
• Capable of working independently with minimal supervision.
• Excellent communication skills for effective interaction with management and personnel at all levels.
• Strong organizational and time management abilities.
• Strong problem-solving and analytical skills.
• Willingness to work a varied schedule and overtime when necessary.
• Proficiency in standard business software packages, particularly Microsoft Office.

​

Why Aristocrat?

​

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

​

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

​

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

None

​

Pay Range

​

$20.49 - $38.05 per hour

​

Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.

​

This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at https://atibenefits.com/.

​

Additional Information

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.