Avalara is the agentic AI leader in global tax and compliance. For more than two decades, Avalara's trusted tax content, deep compliance expertise, proprietary data, and technology have helped customers succeed on a global scale. Avalara now pairs that foundation with agentic AI to help businesses execute complex compliance work while keeping people in control. Avalara processes more than 54 billion AvaTax API calls annually and supports millions of businesses worldwide. For more information, visit Avalara.com.
What You'll Do
Avalara builds the software that makes tax compliance automatic for businesses of all sizes, and our Micro and Emerging Business team is dedicated to helping small businesses thrive. Short-term rental hosts face a complex, ever-changing patchwork of state, county, and city lodging tax rules, often for a single property. MyLodgeTax takes that burden off their plate by registering hosts with the right jurisdictions, filing their returns, and keeping them compliant.
As a Senior Product Manager, you will own the MyLodgeTax product end-to-end. You are joining an established business with real customers and revenue, and you will play a critical role in making our solutions faster, simpler, and more self-serve. This role is on the Micro and Emerging Business team, reports to the Head of Product, Micro and Emerging Business, and is based out of our Seattle office.
What Your Responsibilities Will Be
- Own the MyLodgeTax product vision, strategy, and roadmap, deciding what to build, what not to build, and rigorously measuring outcomes.
- Make the self-serve journey effortless from first visit to signup, checkout, onboarding, and first successful filing.
- Partner with the registration operations team to identify where manual work lives, and lead the product and engineering work to automate it, starting with the jurisdictions and steps that matter most.
- Work with Business Development and Growth to make partner experiences, such as property management systems and rental platforms, easy to discover, simple to activate, and measurable.
- Work daily with a dedicated front-end pod, the MyLodgeTax engineering team, and a senior UX designer, shipping on weekly release cycles built on Avalara's shared tax platform.
- Collaborate with fellow product managers on DAVO and e-commerce to build a shared self-serve and lifecycle experience across the portfolio.
What You’ll Need To Be Successful
- 6+ years of product management experience, including owning a product or major product area end-to-end.
- A proven track record of shipping self-serve or product-led experiences and successfully moving conversion, activation, or retention metrics.
- Experience automating complex, rules-heavy, or manual operational workflows through product solutions.
- Strong comfort with data: defining metrics, running experiments, and reading funnels and cohorts.
- Exceptional technical fluency, clear communication skills, and the judgment to make smart trade-offs with incomplete information.
- A forward-looking, AI bar-raising mindset, with experience or a strong desire to leverage AI to automate document-heavy or rules-based processes, ensuring we are building innovative and scalable solutions.
- Bonus: Knowledge of tax, compliance, government filings, or other regulated workflows.
- Bonus: Experience working in hospitality, short-term rentals, property management technology, or building for SMB/microbusiness customers.
Avalara is an AI-first Company
AI is embedded in our workflows, decision-making, and products. Success here requires embracing AI as an essential capability.
- You’ll bring experience using AI and AI-related technologies, ready to thrive here.
- You’ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.
- You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.
How We’ll Take Care Of You
Total Rewards
In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.
Health & Wellness
Benefits vary by location but generally include private medical, life, and disability insurance.
Inclusive culture and diversity
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.
What You Need To Know About Avalara
We’re defining the relationship between tax and tech.
We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.
We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too.
We’re An Equal Opportunity Employer
Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.
