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The Senior Product Manager owns the strategy, roadmap, and lifecycle of a complex B2B platform, including 0-to-1 development of new products and capabilities. Connects customer needs, technology, and business strategy to define product priorities and bring differentiated solutions to market. Partners across Engineering and commercial teams to drive market adoption, revenue growth, profitability, and long-term product success.

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• Leads the development of market insights through market, competitive, and customer research to identify customer needs, market opportunities, competitive gaps, target segments, and emerging trends.
• Crafts product strategy, vision, roadmaps, lifecycle plans, and investment priorities aligned with company growth objectives.
• Leads 0-to-1 product development, translating market opportunities and customer problems into new products, capabilities, use cases, and business opportunities.
• Defines target market segments and personas; identifies market and technical applications and develops use cases to guide product decisions.
• Manages technical product requirements across software, SaaS, connected products, APIs, cloud-based capabilities, integrations, and platform capabilities.
• Partners with Engineering to translate customer and business needs into requirements, user stories, acceptance criteria, and scalable solutions.
• Manages feature prioritization, enhancement requests, defects, technical debt, and release priorities based on customer impact, business value, technical considerations, and strategic objectives.
• Works with Compliance and Quality departments to understand, plan for, and support applicable regulatory requirements.
• Identifies and prioritizes APIs, integrations, data-driven capabilities, and ecosystem opportunities that enhance product value and customer outcomes.
• Creates and manages product launch plans and leads cross-functional teams for pre- and post- launch activities.
• Manages software release communications, including release content, customer impact, known issues, and required actions.
• Works closely with leadership to define the growth agenda and to develop plans supporting key initiatives.
• Provides subject matter expertise across the organization for target market intelligence and product applications.
• Additional duties as needed.