Hi, We're Nozomi Networks!

Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT cybersecurity.

​

We defend some of the world’s largest organizations and critical infrastructure in more than 68 countries and we’re just getting started. Our AI-powered cybersecurity platform secures operational technology (OT) and Internet of Things (IoT) infrastructures for enterprises and government entities across energy, manufacturing, transportation, resources, and critical infrastructure.

​

Nozomi Networks is hiring a Senior Channel Account Manager covering a number of regions in the US, together with public sector, civilian, defense and SLED partners. Reporting to our VP, Global Channel whilst partnering daily with the VP of Sales and Regional Sales Directors, this role is focused on developing a high-impact partner ecosystem that can independently generate demand, position our solutions, and deliver services at scale. You'll drive growth across commercial and public sector markets, creating deeper partner engagement, accelerating partner-sourced revenue, and helping transform how we go to market through the channel. 

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If you're energized by building capability, driving measurable outcomes, and creating lasting impact in a high-growth environment, we'd love to hear from you. 

​

In this role,you will:   

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• Own a focus partner portfolio. Take ownership of a defined set of focus partners across VARs, distributors, and MSSPs, and driving each toward a documented joint business plan with named accounts, committed pipeline, and quarterly milestones.

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• Make partners self-sufficient. Move focus partners from Nozomi-dependent to Nozomi-capable: independent lead generation, credible technical positioning, and delivery of their own services practice on our platform.

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• Run disciplined account mapping. Drive top-down account mapping between focus partners and each POD, resulting in a small number of jointly pursued accounts per POD rather than long, inactive target lists.

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• Develop the services and MSSP motion. Grow managed and professional services partners into a repeatable, recurring revenue stream, and partner with Sales leadership on the coverage and compensation questions that arise when a service provider sells across POD boundaries.

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• Generate incremental pipeline. Exceed quarterly partner-sourced pipeline and bookings targets, with clear distinction between what the channel sourced versus what it influenced.

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• Support the field in the deal. Bring the right partner into the right opportunity at the right time, protect deal economics, and manage channel conflict proactively so partner involvement accelerates deals rather than complicating them.

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• Own the channel path. Ensure deal registrations, transacting partners, and channel path data are accurate and complete before deals close. Partner attribution must be trustworthy for this function to earn continued investment.

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• Report in the language of the business. Deliver per-partner metrics and a clear focus partner readout into POD QBRs, Americas business reviews and global channel reporting - demonstrating progress achieved, not plans proposed.

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• Recruit selectively. Add partners only where there is a coverage, vertical, or capability gap that no current partner can fill. Prioritize depth over breadth.

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• Manage distribution. Partner with commercial and public sector distributors to drive partner recruitment, enablement throughput, and clean transaction flow.

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• Run enablement that sticks. Own sales and technical enablement plans for your partners, track certification and competency levels, and tie enablement directly to pipeline outcomes.

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• Partner with Marketing. Build and execute joint campaigns, demand generation, and event programs with measurable pipeline impact, including MDF planning and ROI reporting.

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• Represent Nozomi externally. Attend partner summits, industry trade shows, and OT/IT security conferences, staying current on OT, IoT and CPS security trends and the competitive landscape.

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• Other duties as assigned by the Head of WW Channel. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

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To be successful in this opportunity, you will have:  

​

• Significant channel sales experience at a cybersecurity, infrastructure or enterprise software vendor, with a consistent record of exceeding partner-sourced pipeline and bookings targets in North America.

​

• Proven experience building a partner from low productivity into a material revenue contributor, with the ability to articulate specifically how you did it.

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• Existing, current relationships across the North American security channel: national and regional VARs, security-focused solution providers, distributors, and global or regional system integrators.

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• Experience with the US federal and , SLED , or Canadian public sector channel, including public sector distribution and FSI’sand contract vehicles is desirable but not essential.

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• Working knowledge of OT, ICS and critical infrastructure environments, sufficient to align partner solutions and services with industrial customer requirements and to hold a credible conversation with a partner's practice lead.

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• Experience designing and running partner enablement and certification programs - not simply delivering slideware.

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• Comfort operating in a lean, high-accountability environment with limited support and shifting priorities. You set your own cadence and prioritize without direction.

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• Strong commercial and operational discipline: clean CRM hygiene, accurate forecasting, and the ability to build and defend a partner business case with data.

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• Excellent written and verbal communication, equally credible with a partner CEO and a first-year seller.

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• Ability to work effectively as a remote employee, with willingness to travel extensively, often on short notice.

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• Bachelor's degree, Master's degree, or equivalent experience.

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• Experience building an MSSP or managed services partner motion, including recurring revenue and consumption-based commercial models would be an advantage.

​

• Experience with OT OEM, automation vendor, or industrial technology alliances is desirable.

​

• Experience in a POD, pod-based, or segment-aligned sales model where channel operates as an overlay function would be highly advantageous.
• Familiarity with the OT and CPS security competitive landscape would be an advantage.

​

Core Competencies: 

​

• Active listening and communication

​

• Business insight and acumen

​

• Drive for results (get things done)

​

• Emotional intelligence, interpersonal skills and empathy

​

• Objection handling, influencing and negotiation

​

• Planning and organizing

​

• Prospecting and lead generation

​

• Relationship building and customer focus

​

• Sales process and pipeline management

​

• Solution oriented mindset
• Teamwork, collaboration and cultural alignment

​

Nozomi Networks is committed to fair and equitable compensation practices. The base pay scale for this position is $137,000 - $177,000. This is the range the company reasonably and in good faith expects to pay for the position taking into account factors including job-related knowledge, skillset, experience, education and training, certifications, and other relevant business factors. Applications outside the range are welcome to apply.

​

Additional Compensation and Benefits: The company also offers a wide range of competitive benefits, including medical, dental, vision, life insurance, and disability insurance for eligible employees.

​

In addition, eligible employees are able to enroll in a 401(k) plan along with the employer matching program. Nozomi Networks also offers eligible employees flexible paid time off, paid holidays and paid parental leave.

​

Who we are and what we stand for:

​

Nozomi Networks is the leader in OT and IoT Cybersecurity. We protect the world's critical infrastructure, industrial and government organizations from cyber threats by providing exceptional network visibility, threat detection and operational insight. We’re always innovating and we hire the best at what they do to ensure our customers always have access to fast product enhancements, exceptional engineering support and rapid deployment across continents. If you like a challenge, and value integrity and customer success, we invite you to help Nozomi Networks build the future of OT and IoT cybersecurity.

​

Diversity, Inclusion and Belonging are part of our core beliefs, at Nozomi Networks. Diversity of thought, background and culture broadens our knowledge of the world and helps us learn, grow, and gain new perspectives. What makes us all different is what makes us powerful.

​

Our Global Benefits

​

All of our benefits are customized to the country you are based in, naturally we want to get the best out of our Nozomiers, so we provide the best benefits packages, such as:

​

• Health & Wellness
• Financial
• Work-Life Balance
• Unparalleled Flexible Time-Off

​

Need to know information

​

Successful candidates will be subjected to background verification checks.

​

Be cautious of unsolicited messages, fake email addresses, requests for money and unclear job descriptions. Report suspicious activity to authorities. Our open job opportunities and descriptions are posted on Nozomi Networks' career page. If in any doubt please apply for opportunities on our careers website here.

​

If you would like to know more about our Privacy Policy, please click here. Any questions about how we process personal information, or if you would like help exercising your privacy rights please contact us using the email provided within the Privacy Policy.

Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT cybersecurity.

​

We defend some of the world’s largest organizations and critical infrastructure in more than 68 countries and we’re just getting started. Our AI-powered cybersecurity platform secures operational technology (OT) and Internet of Things (IoT) infrastructures for enterprises and government entities across energy, manufacturing, transportation, resources, and critical infrastructure.

​

We're looking for a proactive, creative, and technically savvy professional who can transform complex technical concepts into engaging, effective learning experiences that help build confidence and achieve measurable outcomes. 

​

As a member of the Product Education team, you will collaborate cross-functionally to design, develop, and maintain content that teaches how to successfully configure, manage, and use the Nozomi Networks platform. 

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You will be responsible for analyzing learning needs, developing and maintaining curriculum and assessments, and ensuring that learning content aligns with learning objectives, business goals, and target outcomes. 

​

If you thrive at the intersection of education, technology, and storytelling, this role is for you! 

​

In this role, you will:

---------------------------

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• Contribute to shared ownership of learning experiences and outcomes
• Work with internal cross-functional partners, including but not limited to, Professional Services, Product, Engineering, and Marketing
• Design and develop assigned learning experiences and assessments aligned to defined learning outcomes and technical proficiency goals.
• Apply instructional design best practices to create engaging and effective content, activities, knowledge checks, and certifications
• Ensure that delivered content aligns with designated learning objectives, competency goals, design standards, and business priorities
• Evaluate the effectiveness of developed learning content, using LMS-based engagement data analytics, and post-course survey feedback
• Support the growth and continuous improvement of the Academy

​

To be successful in this opportunity, you will have:

--------------------------------------------------------

​

• Strong writing, organization, and project management skills
• Experience managing work with a variety of subject matter experts
• The ability to simplify and communicate technical concepts effectively
• Proven experience in scaled learning content design and development
• A demonstrated understanding of adult learning theory, instructional design methodologies, and learning evaluation practices
• Familiarity with learning technologies and content development tools

  + (i.e. Articulate Rise, Camtasia, Cloudshare, Skilljar, etc.)

• A collaborative, coachable mindset with a passion for learning

​

Nozomi Networks is committed to fair and equitable compensation practices. The base pay scale for this position is $77,762 - $89,118. This is the range the company reasonably and in good faith expects to pay for the position taking into account factors including job-related knowledge, skillset, experience, education and training, certifications, and other relevant business factors. Applications outside the range are welcome to apply.

​

Additional Compensation and Benefits: The company also offers a wide range of competitive benefits, including medical, dental, vision, life insurance, and disability insurance for eligible employees.

​

In addition, eligible employees are able to enroll in a 401(k) plan along with the employer matching program. Nozomi Networks also offers eligible employees flexible paid time off, paid holidays and paid parental leave.

​

Who we are and what we stand for:

​

Nozomi Networks is the leader in OT and IoT Cybersecurity. We protect the world's critical infrastructure, industrial and government organizations from cyber threats by providing exceptional network visibility, threat detection and operational insight. We’re always innovating and we hire the best at what they do to ensure our customers always have access to fast product enhancements, exceptional engineering support and rapid deployment across continents. If you like a challenge, and value integrity and customer success, we invite you to help Nozomi Networks build the future of OT and IoT cybersecurity.

​

Diversity, Inclusion and Belonging are part of our core beliefs, at Nozomi Networks. Diversity of thought, background and culture broadens our knowledge of the world and helps us learn, grow, and gain new perspectives. What makes us all different is what makes us powerful.

​

Our Global Benefits

​

All of our benefits are customized to the country you are based in, naturally we want to get the best out of our Nozomiers, so we provide the best benefits packages, such as:

​

• Health & Wellness
• Financial
• Work-Life Balance
• Unparalleled Flexible Time-Off

​

Need to know information

​

Successful candidates will be subjected to background verification checks.

​

Be cautious of unsolicited messages, fake email addresses, requests for money and unclear job descriptions. Report suspicious activity to authorities. Our open job opportunities and descriptions are posted on Nozomi Networks' career page. If in any doubt please apply for opportunities on our careers website here.

​

If you would like to know more about our Privacy Policy, please click here. Any questions about how we process personal information, or if you would like help exercising your privacy rights please contact us using the email provided within the Privacy Policy.

Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT cybersecurity.

​

We defend some of the world’s largest organizations and critical infrastructure in more than 68 countries and we’re just getting started. Our AI-powered cybersecurity platform secures operational technology (OT) and Internet of Things (IoT) infrastructures for enterprises and government entities across energy, manufacturing, transportation, resources, and critical infrastructure.

​

As we expand our product portfolio, our Product Management team is hiring a Senior / Staff Product Manager to help build a new platform that will become the system of record for industrial operations: every asset, every change, every approval, and its full history, in one OT-native CMDB and service management platform. 

​

Customers asked for this. Plant teams are tired of forcing industrial environments into IT ticketing and CMDB tools that were never built for them. Nozomi Networks already sees what is on the plant floor in real time; now we are building the platform that keeps the record and governs every change. The platform is in its design and early-access phase, shaped with enterprise and mid-market customers, and the data model is still open. You will own the problem and design the solution together with engineering. 

​

This role starts with an advantage. CMDBs live or die on data quality, and this one sits on live, first-party asset data from Nozomi Networks sensors, so the platform can verify that what the record says matches what is actually on the network. AI is part of the core, not bolted on: agents that watch for changes, open the work, and answer questions about an asset’s history. 

​

We have deep OT expertise across the company. What this team needs now is someone who has built a CMDB before. 

​

You could be the next “Nozomier”! If this sounds like you, read on. 

​

In this role, you will:

---------------------------

​

Own the OT-Native Data Model 

​

• Lead the data model for an OT-native CMDB, designed with engineering: assets, installed positions, locations and ISA-95 hierarchies (site, area, line, cell), relationships, and the full change history of every asset from installation to retirement.

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• Define how the recorded state of each asset relates to what live network data shows, and what happens when they differ.

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• Decide how assets the network never sees (offline equipment, spreadsheet imports) live alongside observed ones, keeping it clear which values were observed and which were only declared.

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Define Identity and Reconciliation 

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• Partner with engineering on identity and reconciliation rules: when records from sensors, integrations, and spreadsheets describe the same physical asset, which source wins for each field, and how every value stays traceable.

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• Engineering builds the matching; you define what it must get right.

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Shape Workflows, Integrations, and AI 

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• Shape the default workflows customers start from (planned and unplanned change, vulnerability remediation, asset changes, safety approvals) on a configurable workflow engine, including what proves a change was actually done.

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• Define how the platform works alongside systems customers already run, such as an existing CMDB or ITSM tool: which system owns which record, and how work flows between them.

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• Help decide where an AI agent acts and where a person must approve.

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Drive Decisions and Delivery 

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• Make the calls: own the problem, negotiate the solution with engineering, hold the line on what a release must include, and turn weeks of debate into days of decisions.

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• Work directly with early-access customers to validate, learn fast, and ship.

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• Collaborate daily with an engineering team based in Europe and a cross-functional product team, reporting directly to the VP of Product.

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• Embody Nozomi Networks’ cultural pillars, promoting transparency, trust, and accountability.

​

To be successful in this opportunity, you will have:

--------------------------------------------------------

​

• Product ownership of a CMDB, asset, or configuration data product sold to many customers, including its structural decisions: what a record is, how sources are reconciled, how records are attested, and what history is kept. Configuring or implementing a CMDB is not the same experience; this is the experience the team needs most.

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• First-hand knowledge of which parts of a CMDB cannot be bolted on later, and the ability to explain why to engineers in two sentences.

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• 5+ years of B2B product management at a software vendor (not only running your own company’s internal CMDB).

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• Strong data modeling instincts: you can whiteboard a schema, explain the tradeoffs, and tell us which mistakes you have already made so we don’t repeat them.

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• Experience defining identity or reconciliation rules: matching messy records across many sources when there is no single reliable key, and modeling how a record changes over time.

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• Experience shipping workflow, approval, or change management capabilities, ideally configurable defaults that customers adapt.

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• Practical judgment about AI in workflows: where an agent should do the work and where a person still has to approve.

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• Comfort working with enterprise customers and technical stakeholders across operations, security, and IT.

​

• Ability to travel to Europe one week per quarter.

​

Preferred Qualifications: 

​

• Product ownership of platforms such as ServiceNow CMDB, CSDM, ITOM Visibility, Change Management, or Operational Technology Management; BMC Helix CMDB; Freshservice / Device42; Cognite; IBM Maximo; or SAP EAM.

​

• Experience with matching and master data platforms such as Tamr, Reltio, Informatica MDM, or Axonius.

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• Background in configuration management, IT and cyber asset management, master data management, entity resolution, industrial knowledge graphs, or EAM/CMMS products.

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• OT experience is a plus, not a requirement. You don’t need to know what a PLC is on day one; much of our team came from the plant floor and will help you learn the domain. The CMDB and platform experience is the hard part to find.

​

Nozomi Networks is committed to fair and equitable compensation practices. The base pay scale for this position is $160,297 - $197,378. This is the range the company reasonably and in good faith expects to pay for the position taking into account factors including job-related knowledge, skillset, experience, education and training, certifications, and other relevant business factors. Applications outside the range are welcome to apply.

​

Additional Compensation and Benefits: The company also offers a wide range of competitive benefits, including medical, dental, vision, life insurance, and disability insurance for eligible employees.

​

In addition, eligible employees are able to enroll in a 401(k) plan along with the employer matching program. Nozomi Networks also offers eligible employees flexible paid time off, paid holidays and paid parental leave.

​

Who we are and what we stand for:

​

Nozomi Networks is the leader in OT and IoT Cybersecurity. We protect the world's critical infrastructure, industrial and government organizations from cyber threats by providing exceptional network visibility, threat detection and operational insight. We’re always innovating and we hire the best at what they do to ensure our customers always have access to fast product enhancements, exceptional engineering support and rapid deployment across continents. If you like a challenge, and value integrity and customer success, we invite you to help Nozomi Networks build the future of OT and IoT cybersecurity.

​

Diversity, Inclusion and Belonging are part of our core beliefs, at Nozomi Networks. Diversity of thought, background and culture broadens our knowledge of the world and helps us learn, grow, and gain new perspectives. What makes us all different is what makes us powerful.

​

Our Global Benefits

​

All of our benefits are customized to the country you are based in, naturally we want to get the best out of our Nozomiers, so we provide the best benefits packages, such as:

​

• Health & Wellness
• Financial
• Work-Life Balance
• Unparalleled Flexible Time-Off

​

Need to know information

​

Successful candidates will be subjected to background verification checks.

​

Be cautious of unsolicited messages, fake email addresses, requests for money and unclear job descriptions. Report suspicious activity to authorities. Our open job opportunities and descriptions are posted on Nozomi Networks' career page. If in any doubt please apply for opportunities on our careers website here.

​

If you would like to know more about our Privacy Policy, please click here. Any questions about how we process personal information, or if you would like help exercising your privacy rights please contact us using the email provided within the Privacy Policy.

Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT cybersecurity.

​

We defend some of the world’s largest organizations and critical infrastructure in more than 68 countries and we’re just getting started. Our AI-powered cybersecurity platform secures operational technology (OT) and Internet of Things (IoT) infrastructures for enterprises and government entities across energy, manufacturing, transportation, resources, and critical infrastructure.

​

As we expand our product portfolio and global presence, our Customer Success department is hiring a Customer Success Manager to engage and build meaningful relationships with our Critical Accounts driving a high level of customer satisfaction, successful product use, and customer retention. You will serve as the primary point of contact for key customers, understand customer success criteria, drive adoption & value realization, address questions, resolve issues and grow into a trusted customer advocate.  

​

For the right candidate, this is a career-defining opportunity to join Nozomi at a crucial moment and have a truly significant impact. The ideal candidate should have a proven track record of exceptional account management, maintaining high customer renewal rates as a result of ongoing customer engagement, technical leadership, and outstanding communication skills.

​

If this sounds like you, read on. You could be the next "Nozomier"!

​

In this role, you will:

​

• Develop and manage customer portfolio.
• Own and drive the customer lifecycle – protect, nurture and deliver exceptional service to all customers.
• Drive revenue growth by demonstrating successful achievement of customer guided value measures
• Minimize customer churn through customer success plans and customer lifecycle management.
• Resolve customer requests and concerns ensuring improvements to customer experience.
• Improve customer experience through data and trend analysis, ensuring relevant reporting to influence communication and engagement strategies with the customer and internally.
• Maintain customer information accuracy to ensure that internal stakeholders always have clean data and customer information.
• Be a reliable point of contact and brand ambassador for Nozomi and its products.
• Work across departments ensuring proper customer visibility and outcomes are met.
• Aid in product design and product development through customer feedback.
• Assist in creating training courses and educational materials for other members of the department.
• Evaluate and improve tutorials and other communication infrastructure.

​

To be successful in this opportunity, you will have:

​

• 4+ years of proven experience in a customer success position supporting a technical product
• Demonstrable experience onboarding customers, driving adoption and consistently achieving business outcomes
• Deep understanding of customers concerns and thoughts regarding the use of products, recommending operational best practices, and the ability to troubleshoot as needed.
• Strong organizational skills with strong experience creating/maintaining account notes, developing and executing get-well plans and customer success playbooks
• 3+ years of experience in IT and network security (OT experience is a plus)
• Technical skills - confidently conduct product demos, training and present technical reports to customers articulating value delivered
• Previous experience in a TAM or SE role is highly valuable
• Experience working with brand image and promoting value through customer experience
• Accountability, personal organization, and ability to multi-task.
• Self-driven and proactive nature.
• Excellent communication and interpersonal skills – able to compile and deliver technical reports and executive level presentations
• Leadership and Competency engaging with CxO to technical staff.
• Experience analyzing and optimizing processes in the Customer Success department.
• Patient and active listener.
• Passion for service.

​

Core Competencies:

​

• Active Listening and Communication
• Business Insight and Acumen
• Drive for Results (Get things done)
• Emotional Intelligence (EQ), Interpersonal skills and Empathy
• Objection Handling, Influencing and Negotiation
• Planning & Organizing
• Professional & Technical Expertise
• Relationship Building and Customer Focus
• Resilience and Adaptability
• Solution Orientated Mindset
• Teamwork, Collaboration and Cultural Alignment

​

Nozomi Networks is committed to fair and equitable compensation practices. The base pay scale for this position is $97,589 - $131,840. This is the range the company reasonably and in good faith expects to pay for the position taking into account factors including job-related knowledge, skillset, experience, education and training, certifications, and other relevant business factors. Applications outside the range are welcome to apply.

​

Additional Compensation and Benefits: The company also offers a wide range of competitive benefits, including medical, dental, vision, life insurance, and disability insurance for eligible employees.

​

In addition, eligible employees are able to enroll in a 401(k) plan along with the employer matching program. Nozomi Networks also offers eligible employees flexible paid time off, paid holidays and paid parental leave.

​

Who we are and what we stand for:

​

Nozomi Networks is the leader in OT and IoT Cybersecurity. We protect the world's critical infrastructure, industrial and government organizations from cyber threats by providing exceptional network visibility, threat detection and operational insight. We’re always innovating and we hire the best at what they do to ensure our customers always have access to fast product enhancements, exceptional engineering support and rapid deployment across continents. If you like a challenge, and value integrity and customer success, we invite you to help Nozomi Networks build the future of OT and IoT cybersecurity.

​

Diversity, Inclusion and Belonging are part of our core beliefs, at Nozomi Networks. Diversity of thought, background and culture broadens our knowledge of the world and helps us learn, grow, and gain new perspectives. What makes us all different is what makes us powerful.

​

Our Global Benefits

​

All of our benefits are customized to the country you are based in, naturally we want to get the best out of our Nozomiers, so we provide the best benefits packages, such as:

​

• Health & Wellness
• Financial
• Work-Life Balance
• Unparalleled Flexible Time-Off

​

Need to know information

​

Successful candidates will be subjected to background verification checks.

​

Be cautious of unsolicited messages, fake email addresses, requests for money and unclear job descriptions. Report suspicious activity to authorities. Our open job opportunities and descriptions are posted on Nozomi Networks' career page. If in any doubt please apply for opportunities on our careers website here.

​

If you would like to know more about our Privacy Policy, please click here. Any questions about how we process personal information, or if you would like help exercising your privacy rights please contact us using the email provided within the Privacy Policy.

Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT cybersecurity.

​

We defend some of the world’s largest organizations and critical infrastructure in more than 68 countries and we’re just getting started. Our AI-powered cybersecurity platform secures operational technology (OT) and Internet of Things (IoT) infrastructures for enterprises and government entities across energy, manufacturing, transportation, resources, and critical infrastructure.

​

Nozomi Networks is seeking an experienced, highly technical Senior Salesforce (SFDC) Developer to design, build, integrate, and support enterprise solutions across the Salesforce ecosystem. This is a hands-on engineering role for a developer with deep Salesforce expertise who can personally solve complex technical problems across Apex, Lightning Web Components, APIs, integrations, automation, data, security, Slack, and emerging AI technologies. 

​

The ideal candidate is a builder, not simply a Salesforce administrator or configuration specialist. This individual will translate complex business requirements into scalable technical solutions, write production-quality code, troubleshoot difficult issues, integrate Salesforce with enterprise platforms, and own solutions from architecture through deployment and production support. 

​

A major focus of the role will be advancing Nozomi Networks' use of modern AI and agentic technologies, including Salesforce Agentforce, Salesforce AI capabilities, generative AI, Slack-based experiences, and AI-driven workflow automation. 

​

In this role, you will:

​

• Design, develop, test, deploy, and maintain scalable solutions across Salesforce using Apex, Lightning Web Components, Flow, SOQL/SOSL, Platform Events, and related technologies.
• Build AI-enabled solutions using Salesforce Agentforce, generative AI, LLM APIs, RAG, Prompt Builder, and intelligent automation.
• Develop Salesforce and Slack integrations, applications, bots, workflows, and AI-powered employee experiences.
• Design secure and reliable integrations between Salesforce and enterprise systems using REST/SOAP APIs, OAuth, webhooks, middleware, and event-driven architectures.
• Partner with GTM Architecture, Security, Data, Infrastructure, and other teams to align solutions with business processes and enterprise standards.
• Apply modern software engineering practices, including Git, Salesforce DX/CLI, CI/CD, automated testing, code reviews, monitoring, and documentation.
• Troubleshoot complex production issues and continuously improve application performance, security, scalability, and maintainability.

​

To be successful in this opportunity, you will have:

​

• 7+ years of Salesforce platform experience with significant hands-on development responsibility.
• Advanced experience with Apex, Lightning Web Components, SOQL, Salesforce data modeling, Flow, and automation.
• Strong experience designing REST APIs, enterprise integrations, and secure Salesforce solutions.
• Experience with Git-based development, CI/CD, automated testing, debugging, and production support.
• Hands-on experience developing AI-enabled applications using technologies such as Agentforce, generative AI, LLMs, RAG, AI agents, or semantic search.
• Strong ability to translate complex technical and business requirements into secure, scalable production solutions.
• Excellent technical documentation, troubleshooting, and communication skills.

​

Preferred experience:

​

• Slack development and integration, including APIs, applications, bots, workflows, OAuth, Events API, and webhooks.
• Salesforce Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, and Agentforce.
• MuleSoft or comparable integration platforms.
• AWS, Azure, or comparable cloud services.
• Enterprise API architecture, identity and access management, and modern data platforms.
• Experience within a SaaS, cybersecurity, or fast-growing global technology organization.
• Relevant Salesforce certifications, including Platform Developer I/II or architecture-focused credentials.

​

Who we are and what we stand for:

​

Nozomi Networks is the leader in OT and IoT Cybersecurity. We protect the world's critical infrastructure, industrial and government organizations from cyber threats by providing exceptional network visibility, threat detection and operational insight. We’re always innovating and we hire the best at what they do to ensure our customers always have access to fast product enhancements, exceptional engineering support and rapid deployment across continents. If you like a challenge, and value integrity and customer success, we invite you to help Nozomi Networks build the future of OT and IoT cybersecurity.

​

Diversity, Inclusion and Belonging are part of our core beliefs, at Nozomi Networks. Diversity of thought, background and culture broadens our knowledge of the world and helps us learn, grow, and gain new perspectives. What makes us all different is what makes us powerful.

​

Our Global Benefits

​

All of our benefits are customized to the country you are based in, naturally we want to get the best out of our Nozomiers, so we provide the best benefits packages, such as:

​

• Health & Wellness
• Financial
• Work-Life Balance
• Unparalleled Flexible Time-Off

​

Need to know information

​

Successful candidates will be subjected to background verification checks.

​

Be cautious of unsolicited messages, fake email addresses, requests for money and unclear job descriptions. Report suspicious activity to authorities. Our open job opportunities and descriptions are posted on Nozomi Networks' career page. If in any doubt please apply for opportunities on our careers website here.

​

If you would like to know more about our Privacy Policy, please click here. Any questions about how we process personal information, or if you would like help exercising your privacy rights please contact us using the email provided within the Privacy Policy.

Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT cybersecurity.

​

We defend some of the world’s largest organizations and critical infrastructure in more than 68 countries and we’re just getting started. Our AI-powered cybersecurity platform secures operational technology (OT) and Internet of Things (IoT) infrastructures for enterprises and government entities across energy, manufacturing, transportation, resources, and critical infrastructure.

​

We are building a team of highly capable, autonomous people who are passionate about solving significant cybersecurity challenges, acting with integrity, staying close to customers, and working as one connected organization.

​

About the Role

​

This is a senior individual-contributor role reporting to the Head of Global Sales Enablement. The Director will be both a trusted field advisor and a hands-on operator, equally comfortable coaching a live opportunity, facilitating a methodology workshop, building a targeted discovery guide, improving onboarding, or reviewing enablement data with Revenue Operations.

​

In this role you will:

----------------------

​

• Coach and Enable Revenue Teams by providing strategic and tactical coaching to sellers, sales engineers, partners, and managers to reinforce consistent sales execution and accelerate field performance.  

• Design and Deliver Role-Based Enablement Programs by developing and managing onboarding, certification, continuous learning, career development, and skills advancement programs that reduce time-to-productivity.  

• Drive Sales Readiness and Execution Excellence by creating and maintaining playbooks, battlecards, messaging, talk tracks, and best practices that align teams to a common sales methodology and winning motions.  

• Measure Performance and Continuous Improvement by tracking enablement adoption, proficiency, readiness, and business impact through leading indicators, sales performance metrics, and actionable insights that refine programs and resources.  

• Leverage Technology, AI, and Enablement Platforms to optimize the use of AI-powered coaching, conversation intelligence, LMS, CRM, content management platforms, and a scalable source of truth for the revenue organization.  

• Champion Change Management and Cross-Functional Alignment by driving adoption of new methodologies, processes, tools, messaging, and co-selling practices through stakeholder influence and organizational alignment.  

• Support Product and Go-to-Market Enablement by partnering with Product, Marketing, and Revenue leadership to prepare the field for launches, competitive differentiation, and evolving market opportunities.

​

To be successful in this opportunity, you will have:

----------------------------------------------------

​

• 8–10 years of demonstrated experience enabling quota-carrying Enterprise and/or Commercial sales teams in a complex B2B technology environment.  

• Demonstrated ability to measure program adoption, readiness, behavior change, and relevant business impact, with strong facilitation, coaching, written and executive communication.  

• Experience designing and delivering onboarding, continuous learning, assessments, and/or certification programs.  

• Meaningful experience supporting technical sellers, Sales Engineers, solutions consultants, or comparable presales audiences.  

• Proven success coaching sellers using live calls, active opportunities, deal reviews, role plays, or other practice-based methods.  

• Ability to create concise field assets, including playbooks, talk tracks, competitive guidance, discovery frameworks, objection-handling resources and experience operating modern enablement systems.  

• Preferred experience in cybersecurity, OT/ICS security, IoT security, critical infrastructure, industrial technology, cloud security, or another technically complex enterprise software category

​

Nozomi Networks is committed to fair and equitable compensation practices. The base pay scale for this position is $160,000 - $180,000. This is the range the company reasonably and in good faith expects to pay for the position taking into account factors including job-related knowledge, skillset, experience, education and training, certifications, and other relevant business factors. Applications outside the range are welcome to apply.

​

Additional Compensation and Benefits: The company also offers a wide range of competitive benefits, including medical, dental, vision, life insurance, and disability insurance for eligible employees.  The successful candidate may also be eligible to participate in the company’s equity program and/or variable bonus program, subject to the rules governing such programs.

​

In addition, eligible employees are able to enroll in a 401(k) plan along with the employer matching program. Nozomi Networks also offers eligible employees flexible paid time off, paid holidays and paid parental leave.

​

Who we are and what we stand for:

​

Nozomi Networks is the leader in OT and IoT Cybersecurity. We protect the world's critical infrastructure, industrial and government organizations from cyber threats by providing exceptional network visibility, threat detection and operational insight. We’re always innovating and we hire the best at what they do to ensure our customers always have access to fast product enhancements, exceptional engineering support and rapid deployment across continents. If you like a challenge, and value integrity and customer success, we invite you to help Nozomi Networks build the future of OT and IoT cybersecurity.

​

Diversity, Inclusion and Belonging are part of our core beliefs, at Nozomi Networks. Diversity of thought, background and culture broadens our knowledge of the world and helps us learn, grow, and gain new perspectives. What makes us all different is what makes us powerful.

​

Our Global Benefits

​

All of our benefits are customized to the country you are based in, naturally we want to get the best out of our Nozomiers, so we provide the best benefits packages, such as:

​

• Health & Wellness
• Financial
• Work-Life Balance
• Unparalleled Flexible Time-Off

​

Need to know information

​

Successful candidates will be subjected to background verification checks.

​

Be cautious of unsolicited messages, fake email addresses, requests for money and unclear job descriptions. Report suspicious activity to authorities. Our open job opportunities and descriptions are posted on Nozomi Networks' career page. If in any doubt please apply for opportunities on our careers website here.

​

If you would like to know more about our Privacy Policy, please click here. Any questions about how we process personal information, or if you would like help exercising your privacy rights please contact us using the email provided within the Privacy Policy.

Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT cybersecurity.

​

We defend some of the world’s largest organizations and critical infrastructure in more than 68 countries and we’re just getting started. Our AI-powered cybersecurity platform secures operational technology (OT) and Internet of Things (IoT) infrastructures for enterprises and government entities across energy, manufacturing, transportation, resources, and critical infrastructure.

​

As we expand our product portfolio and global presence, our Customer Success department is hiring a Customer Success Manager to engage and build meaningful relationships with our Critical Accounts driving a high level of customer satisfaction, successful product use, and customer retention. You will serve as the primary point of contact for key customers, understand customer success criteria, drive adoption & value realization, address questions, resolve issues and grow into a trusted customer advocate.

​

For the right candidate, this is a career-defining opportunity to join Nozomi at a crucial moment and have a truly significant impact. The ideal candidate should have a proven track record of exceptional account management, maintaining high customer renewal rates as a result of ongoing customer engagement, technical leadership, and outstanding communication skills.

​

If this sounds like you, read on. You could be the next "Nozomier"!

​

In this role, you will:

-----------------------

​

• Develop and manage customer portfolio.  

• Own and drive the customer lifecycle – protect, nurture and deliver exceptional service to all customers.  

• Drive revenue growth by demonstrating successful achievement of customer guided value measures  

• Minimize customer churn through customer success plans and customer lifecycle management.  

• Resolve customer requests and concerns ensuring improvements to customer experience.  

• Improve customer experience through data and trend analysis, ensuring relevant reporting to influence communication and engagement strategies with the customer and internally.  

• Maintain customer information accuracy to ensure that internal stakeholders always have clean data and customer information.  

• Be a reliable point of contact and brand ambassador for Nozomi and its products.  

• Work across departments ensuring proper customer visibility and outcomes are met.  

• Aid in product design and product development through customer feedback.  

• Assist in creating training courses and educational materials for other members of the department.  

• Evaluate and improve tutorials and other communication infrastructure.

​

To be successful in this opportunity, you will have:

----------------------------------------------------

​

• 2+ years of proven experience in a customer success position supporting a technical product  

• Demonstrable experience onboarding customers, driving adoption and consistently achieving business outcomes  

• Deep understanding of customers concerns and thoughts regarding the use of products, recommending operational best practices, and the ability to troubleshoot as needed.  

• Strong organizational skills with strong experience creating/maintaining account notes, developing and executing get-well plans and customer success playbooks  

• 3+ years of experience in IT and network security (OT experience is a plus)  

• Technical skills - confidently conduct product demos, training and present technical reports to customers articulating value delivered  

• Previous experience in a TAM or SE role is highly valuable  

• Experience working with brand image and promoting value through customer experience  

• Accountability, personal organization, and ability to multi-task.  

• Self-driven and proactive nature.  

• Excellent communication and interpersonal skills – able to compile and deliver technical reports and executive level presentations  

• Leadership and Competency engaging with CxO to technical staff.  

• Experience analyzing and optimizing processes in the Customer Success department.  

• Patient and active listener.  

• Passion for service.

​

Core Competencies:

​

• Active Listening and Communication  

• Business Insight and Acumen  

• Drive for Results (Get things done)  

• Emotional Intelligence (EQ), Interpersonal skills and Empathy  

• Objection Handling, Influencing and Negotiation  

• Planning & Organizing  

• Professional & Technical Expertise  

• Relationship Building and Customer Focus  

• Resilience and Adaptability  

• Solution Orientated Mindset  

• Teamwork, Collaboration and Cultural Alignment

​

Who we are and what we stand for:

​

Nozomi Networks is the leader in OT and IoT Cybersecurity. We protect the world's critical infrastructure, industrial and government organizations from cyber threats by providing exceptional network visibility, threat detection and operational insight. We’re always innovating and we hire the best at what they do to ensure our customers always have access to fast product enhancements, exceptional engineering support and rapid deployment across continents. If you like a challenge, and value integrity and customer success, we invite you to help Nozomi Networks build the future of OT and IoT cybersecurity.

​

Diversity, Inclusion and Belonging are part of our core beliefs, at Nozomi Networks. Diversity of thought, background and culture broadens our knowledge of the world and helps us learn, grow, and gain new perspectives. What makes us all different is what makes us powerful.

​

Our Global Benefits

​

All of our benefits are customized to the country you are based in, naturally we want to get the best out of our Nozomiers, so we provide the best benefits packages, such as:

​

• Health & Wellness
• Financial
• Work-Life Balance
• Unparalleled Flexible Time-Off

​

Need to know information

​

Successful candidates will be subjected to background verification checks.

​

Be cautious of unsolicited messages, fake email addresses, requests for money and unclear job descriptions. Report suspicious activity to authorities. Our open job opportunities and descriptions are posted on Nozomi Networks' career page. If in any doubt please apply for opportunities on our careers website here.

​

If you would like to know more about our Privacy Policy, please click here. Any questions about how we process personal information, or if you would like help exercising your privacy rights please contact us using the email provided within the Privacy Policy.

Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT cybersecurity.

​

We defend some of the world’s largest organizations and critical infrastructure in more than 68 countries and we’re just getting started. Our AI-powered cybersecurity platform secures operational technology (OT) and Internet of Things (IoT) infrastructures for enterprises and government entities across energy, manufacturing, transportation, resources, and critical infrastructure.

​

As we expand our product portfolio and global presence, our Delivery department is hiring a Technical Support Engineer to execute on delivering excellent support to resolve technical issues and bring about improvements in processes with autonomy. This is a fully remote work position. A suitable and dedicated home office environment, including reliable power and internet connectivity, is required.

​

You could be the next "Nozomier"! If this sounds like you, read on.

​

In this role you will:

----------------------

​

• Provide post-sales break-fix, consulting, and collaboration with all stakeholders to resolve technical issues.  

• Perform exceptional customer service relating to infrastructure design, deployment, testing and verification, as well as optimisation as needed.  

• Drive interactions with customers for resolution of issues while interacting internally with Product and Engineering Teams as needed.  

• Develop and maintain core competency on Nozomi Networks entire product line and technologies.  

• Create knowledge base content where none exists while updating existing to correctly position solutions.  

• Understanding of critical account infrastructure and technical environments.  

• Provide white-glove treatment for critical accounts.  

• Replicate and reproduce customer issues in the lab prior to escalating issue internally.

​

• Embody the Nozomi Networks Cultural Pillars and our mission to protect what matters most with transparency and trust

​

To be successful in this opportunity, you will have:

----------------------------------------------------

​

• Proven experience working in customer-facing roles as Technical Support Engineer or Systems Engineer.  

• Experience in network security in a support, design, consultancy or operations role.  

• Strong knowledge of Unix Systems, virtualisation technologies, scripting, and API integrations.  

• Knowledge of common networking, security protocols and applications.  

• Detailed technical experience in installations, configuration and operation of security appliances in large complex environments.  

• Strong knowledge of information security principles.  

• Excellent troubleshooting skills.  

• Strong communication (written/verbal) and presentation skills.  

• Solid working proficiency in both written and spoken English.  

• Ability to operate in settings with strong confidentiality and data privacy protocols.  

• Comfortable using FreeBSD.  

• Knowledge of PostgreSQL.  

• Bachelor’s Degree (or equivalent) in Computer Engineering (CE), or Computer Science (CS) or equivalent education/training/experience.

​

• Experience in the field of ICS (Industrial Control Systems) security projects.

​

• Strong FreeBSD and IDS expertise are highly preferred.  

• Experience handling escalated domestic and international customers. Technical Support experience is plus but not mandatory.  

• You are expected to be on call on weekends approximately once per quarter.

​

Who we are and what we stand for:

​

Nozomi Networks is the leader in OT and IoT Cybersecurity. We protect the world's critical infrastructure, industrial and government organizations from cyber threats by providing exceptional network visibility, threat detection and operational insight. We’re always innovating and we hire the best at what they do to ensure our customers always have access to fast product enhancements, exceptional engineering support and rapid deployment across continents. If you like a challenge, and value integrity and customer success, we invite you to help Nozomi Networks build the future of OT and IoT cybersecurity.

​

Diversity, Inclusion and Belonging are part of our core beliefs, at Nozomi Networks. Diversity of thought, background and culture broadens our knowledge of the world and helps us learn, grow, and gain new perspectives. What makes us all different is what makes us powerful.

​

Our Global Benefits

​

All of our benefits are customized to the country you are based in, naturally we want to get the best out of our Nozomiers, so we provide the best benefits packages, such as:

​

• Health & Wellness
• Financial
• Work-Life Balance
• Unparalleled Flexible Time-Off

​

Need to know information

​

Successful candidates will be subjected to background verification checks.

​

Be cautious of unsolicited messages, fake email addresses, requests for money and unclear job descriptions. Report suspicious activity to authorities. Our open job opportunities and descriptions are posted on Nozomi Networks' career page. If in any doubt please apply for opportunities on our careers website here.

​

If you would like to know more about our Privacy Policy, please click here. Any questions about how we process personal information, or if you would like help exercising your privacy rights please contact us using the email provided within the Privacy Policy.

Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT cybersecurity.

​

We defend some of the world’s largest organizations and critical infrastructure in more than 68 countries and we’re just getting started. Our AI-powered cybersecurity platform secures operational technology (OT) and Internet of Things (IoT) infrastructures for enterprises and government entities across energy, manufacturing, transportation, resources, and critical infrastructure.

​

As we expand our product portfolio and our footprint in the US public sector, our Engineering department is hiring a Site Reliability Engineer to take ownership of our FedRAMP-authorized  

environment. You will be the primary engineer responsible for the day-to-day reliability, security posture, and compliance operations of this environment — including patching, deployment, and continuous monitoring (ConMon) — working closely with our Switzerland-based SRE team and our Security & Compliance organization. This position carries a high degree of autonomy and responsibility: you will be the primary owner of the FedRAMP environment and the outcomes it depends on.

​

You could be the next "Nozomier"! If this sounds like you, read on.

​

In this role you will:

----------------------

​

• Embody the Nozomi Networks Cultural Pillars and our mission to protect what matters most with transparency and trust  

• Act as the primary owner of our FedRAMP environment, ensuring its availability, performance, and continuous compliance with the FedRAMP baseline  

• Build and maintain the cloud infrastructure and related services within the FedRAMP authorization boundary (AWS GovCloud)  

• Own the patching and vulnerability remediation lifecycle, meeting FedRAMP remediation SLAs (30/90/180 days by severity) and maintaining associated evidence  

• Execute and improve the Continuous Monitoring (ConMon) program: monthly vulnerability scanning, POA&M creation and tracking, deviation requests, and monthly deliverables to our 3PAO and agency sponsors  

• Manage deployments and change control within the boundary, ensuring changes follow the approved Configuration Management process and Significant Change Request procedures where  

applicable  

• Maintain system hardening against CIS/STIG benchmarks and FIPS-validated cryptography requirements  

• Promote and implement automated solutions across application deployment, patching, evidence collection, and operational activities  

• Troubleshoot issues across the entire stack, from network and OS to applications  

• Support annual assessments and audits (3PAO), producing artifacts and demonstrating control implementation  

• Drive post-incident analysis according to our no-blame culture, including incident reporting obligations to agency stakeholders and US-CERT/CISA where required  

• Participate in periodic on-call duties for the FedRAMP environment  

• Operate in settings with strong confidentiality and data privacy protocols

​

To be successful in this opportunity, you will have:

----------------------------------------------------

​

• US citizenship or lawful permanent residency, with all work performed from within the United States, and the ability to pass applicable background investigations (per FedRAMP and agency  

requirements)  

• Proven professional experience as an SRE, DevOps, or Cloud engineer, including experience operating in a FedRAMP, FISMA, DoD IL, or similarly regulated environment  

• Ability to work autonomously and communicate effectively in an async-first setup with a team based in a different time zone (Central European Time)  

• Working knowledge of NIST SP 800-53 controls and the FedRAMP continuous monitoring process (scanning, POA&Ms, deviation requests, annual assessments)  

• Strong hands-on experience with Kubernetes  

• Hands-on experience with AWS, ideally AWS GovCloud (US)  

• Experience with vulnerability management tooling (e.g., Tenable/Nessus, Qualys) and interpreting scan results into actionable remediation plans  

• Good knowledge and understanding of at least one programming language (Ruby, Python, Go)  

• Experience defining infrastructure as code using tools such as Terraform or CloudFormation  

• Experience in the definition of CI/CD pipelines using technologies like Jenkins, GitHub Actions, or similar  

• Demonstrable experience using AI-enabled tools as part of day-to-day work to improve efficiency, quality, or decision-making, while applying sound professional judgement and maintaining  

accountability for outputs — within the constraints of a regulated environment

​

Nice to have  

• Experience preparing for or maintaining a FedRAMP Authorization to Operate (ATO), including SSP contributions and control narratives  

• Familiarity with STIG/CIS hardening automation (e.g., Ansible, OpenSCAP)  

• Familiarity with SIEM/log aggregation and audit log retention requirements in federal environments  

• Experience working with 3PAOs, agency ISSOs/ISSMs, or the FedRAMP PMO  

• Relevant certifications (e.g., AWS certifications, CISSP, Security+, CKA)

​

Nozomi Networks is committed to fair and equitable compensation practices. The base pay scale for this position is $155,584 - $199,012. This is the range the company reasonably and in good faith expects to pay for the position taking into account factors including job-related knowledge, skillset, experience, education and training, certifications, and other relevant business factors. Applications outside the range are welcome to apply.

​

Additional Compensation and Benefits: The company also offers a wide range of competitive benefits, including medical, dental, vision, life insurance, and disability insurance for eligible employees.  The successful candidate may also be eligible to participate in the company’s equity program and/or variable bonus program, subject to the rules governing such programs.

​

In addition, eligible employees are able to enroll in a 401(k) plan along with the employer matching program. Nozomi Networks also offers eligible employees flexible paid time off, paid holidays and paid parental leave.

​

Who we are and what we stand for:

​

Nozomi Networks is the leader in OT and IoT Cybersecurity. We protect the world's critical infrastructure, industrial and government organizations from cyber threats by providing exceptional network visibility, threat detection and operational insight. We’re always innovating and we hire the best at what they do to ensure our customers always have access to fast product enhancements, exceptional engineering support and rapid deployment across continents. If you like a challenge, and value integrity and customer success, we invite you to help Nozomi Networks build the future of OT and IoT cybersecurity.

​

Diversity, Inclusion and Belonging are part of our core beliefs, at Nozomi Networks. Diversity of thought, background and culture broadens our knowledge of the world and helps us learn, grow, and gain new perspectives. What makes us all different is what makes us powerful.

​

Our Global Benefits

​

All of our benefits are customized to the country you are based in, naturally we want to get the best out of our Nozomiers, so we provide the best benefits packages, such as:

​

• Health & Wellness
• Financial
• Work-Life Balance
• Unparalleled Flexible Time-Off

​

Need to know information

​

Successful candidates will be subjected to background verification checks.

​

Be cautious of unsolicited messages, fake email addresses, requests for money and unclear job descriptions. Report suspicious activity to authorities. Our open job opportunities and descriptions are posted on Nozomi Networks' career page. If in any doubt please apply for opportunities on our careers website here.

​

If you would like to know more about our Privacy Policy, please click here. Any questions about how we process personal information, or if you would like help exercising your privacy rights please contact us using the email provided within the Privacy Policy.

Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT cybersecurity.

​

We defend some of the world’s largest organizations and critical infrastructure in more than 68 countries and we’re just getting started. Our AI-powered cybersecurity platform secures operational technology (OT) and Internet of Things (IoT) infrastructures for enterprises and government entities across energy, manufacturing, transportation, resources, and critical infrastructure.

​

As we expand our product portfolio and global presence, our Security Research department is hiring a Threat Researcher to perform threat intelligence research and reverse-engineer samples providing better protection to the customers and sharing the findings with the public.

​

You could be the next "Nozomier"! If this sounds like you, read on.

​

In this role, you will:

-----------------------

​

• Perform hands-on static and dynamic analysis of malicious samples to understand their behaviour, capabilities, and intent  

• Perform threat intelligence operations to collect and vet all the required knowledge to respond efficiently to advanced threats  

• Contribute to the signature creation activities and help us shape the TI infrastructure  

• Contribute to the technical material shared with the public and be actively engaged with the marketing team  

• Be an active team player, independently proposing and driving new ideas  

• Present our findings at technical conferences  

• Embody the Nozomi Networks Cultural Pillars and our mission to protect what matters most with transparency and trust

​

To be successful in this opportunity, you will have:

----------------------------------------------------

​

• Proven hands-on experience with both static and dynamic malware analysis, including working in isolated/sandboxed environments  

• Demonstrated experience analysing Windows malware, including a solid understanding of the Windows executable format (PE) and common execution, persistence, and evasion techniques  

• Experience analysing malware in Linux environments, including familiarity with the ELF format and Linux-specific persistence and execution techniques, is a strong advantage  

• A proven record of previous presentations at conferences  

• Proven experience in reverse engineering using analysis tools such as IDA Pro, Ghidra, OllyDBG, x64dbg, radare2, or similar  

• A solid understanding of binary file attributes such as executable structures and packers  

• Familiarity with the MITRE ATT&CK framework and cyber kill chains  

• Understanding of the OSI model and an ability to use Wireshark  

• The attitude to operate in environments including data covered by non-disclosure agreements and a high level of confidentiality  

These qualifications would be a strong plus:  

• Previous professional experience as a Security Researcher, Detection Engineer, SOC Analyst, or Threat Hunter

​

Who we are and what we stand for:

​

Nozomi Networks is the leader in OT and IoT Cybersecurity. We protect the world's critical infrastructure, industrial and government organizations from cyber threats by providing exceptional network visibility, threat detection and operational insight. We’re always innovating and we hire the best at what they do to ensure our customers always have access to fast product enhancements, exceptional engineering support and rapid deployment across continents. If you like a challenge, and value integrity and customer success, we invite you to help Nozomi Networks build the future of OT and IoT cybersecurity.

​

Diversity, Inclusion and Belonging are part of our core beliefs, at Nozomi Networks. Diversity of thought, background and culture broadens our knowledge of the world and helps us learn, grow, and gain new perspectives. What makes us all different is what makes us powerful.

​

Our Global Benefits

​

All of our benefits are customized to the country you are based in, naturally we want to get the best out of our Nozomiers, so we provide the best benefits packages, such as:

​

• Health & Wellness
• Financial
• Work-Life Balance
• Unparalleled Flexible Time-Off

​

Need to know information

​

Successful candidates will be subjected to background verification checks.

​

Be cautious of unsolicited messages, fake email addresses, requests for money and unclear job descriptions. Report suspicious activity to authorities. Our open job opportunities and descriptions are posted on Nozomi Networks' career page. If in any doubt please apply for opportunities on our careers website here.

​

If you would like to know more about our Privacy Policy, please click here. Any questions about how we process personal information, or if you would like help exercising your privacy rights please contact us using the email provided within the Privacy Policy.

Due to exponential growth, we are looking to appoint a Global Renewals Leader who will be responsible for renewing large volumes of customer contracts.  

We are seeking someone who can quickly ramp up on our product offerings, client engagement model and renewal processes, whilst building out our global renewals team. You will play a critical role in supporting our customer success and revenue organizations, and your work will directly impact our corporate goals. This is a unique opportunity to build a global renewals team, whilst implementing best practice processes working with our sales leadership team.

​

This position requires a strong knowledge of systems and process selling, the ability to manage and close large volumes of opportunities. The Renewals leader will collaborate within Revenue and Customer Success, Marketing and Legal to maximize the renewal success while looking for additional opportunities for upselling additional revenue. The Renewals leader will work in partnership with the Account Executives when expansion opportunities are identified, ensuring that the right sales resources are engaged to maximize growth within the account.

​

In this role, you will:

---------------------------

​

• Own the renewal strategy and operating model, including process, coverage, segmentation, playbooks, and workflows.
• Own renewal performance against GRR, renewal rate, churn, and contraction targets.
• Own the global renewals forecast and provide accurate, data-driven visibility into renewal pipeline, risk, churn, contraction, and expansion.
• Develop and enforce renewal pricing and commercial strategies, including uplift, multi-year agreements, co-termination, downsell/contraction management, and non-standard terms.
• Own the optimization of Salesforce and other systems supporting the renewal lifecycle, ensuring accurate data, pipeline visibility, forecasting, and reporting.
• Drive and close renewals through the full renewal lifecycle, including quoting, negotiations, purchase orders, agreement execution, and order submission.
• Use proven negotiation skills to maximize renewal outcomes while identifying and pursuing upsell opportunities.
• Partner with Sales and Customer Success to proactively identify and mitigate renewal risk within the customer base.
• Build strong relationships and collaborate cross-functionally with Regional Sales Directors and teams responsible for cross-sell, upsell, and expansion opportunities.

​

To be successful in this role, you need:

----------------------------------------

​

• Experience managing a recurring revenue book of business with accountability for GRR and renewal targets.
• Demonstrated ability to build and operationalize renewal processes, playbooks, and forecasting methodologies.
• Strong commercial and negotiation skills, including experience with pricing, uplift, multi-year agreements, and contract terms.
• Experience working cross-functionally with Sales, Customer Success, Finance, Legal, Deal Desk, and Revenue Operations.
• Strong analytical skills with the ability to use data to identify renewal risk, trends, and opportunities.
• Experience in cybersecurity, infrastructure, networking, or another technically complex B2B SaaS environment.
• Demonstrated experience building a global renewals team from the ground up.
• Proven track record of success managing a high-volume portfolio of accounts.
• Strong communication, relationship-building, and follow-up skills.
• Excellent organization and time management skills.
• Experience with Salesforce.
• Ability to travel up to 20%.

​

Competencies:

-------------

​

• Active Listening and Communication
• Business Insight and Acumen
• Drive for Results (Get things done)
• Emotional Intelligence (EQ), Interpersonal skills and Empathy
• Objection Handling, Influencing  and Negotiation
• Planning & Organizing
• Relationship Building and Customer Focus
• Resilience and Adaptability
• Solution Orientated Mindset
• Teamwork, Collaboration and Cultural Alignment
• Collaboration & Team Leadership
• Leadership Performance through Action
• People Development and Performance Management

​

Nozomi Networks is committed to fair and equitable compensation practices. The base pay scale for this position is $180,890 - $254,265. This is the range the company reasonably and in good faith expects to pay for the position taking into account factors including job-related knowledge, skillset, experience, education and training, certifications, and other relevant business factors. Applications outside the range are welcome to apply.

​

Additional Compensation and Benefits: The company also offers a wide range of competitive benefits, including medical, dental, vision, life insurance, and disability insurance for eligible employees.  The successful candidate may also be eligible to participate in the company’s equity program and/or variable bonus program, subject to the rules governing such programs.

​

In addition, eligible employees are able to enroll in a 401(k) plan along with the employer matching program. Nozomi Networks also offers eligible employees flexible paid time off, paid holidays and paid parental leave.

​

#LI-Remote

​

---

As Nozomi Networks continues to expand our product portfolio and global presence, our Security Research department is looking for a Malware Analysis Tech Lead to guide and grow the team responsible for reverse engineering malicious samples, developing high-quality detection signatures, producing actionable threat intelligence, and sharing research findings with customers, partners, and the broader cybersecurity community. 

​

This is a hands-on leadership role for someone who combines deep technical expertise in malware analysis and detection engineering with the ability to mentor others, set technical direction, and communicate complex findings clearly. You will lead a team focused on identifying, analyzing, and tracking advanced threats, with a particular emphasis on creating reliable detections that strengthen our products and help protect critical infrastructure around the world. 

​

You could be the next “Nozomier”! If this sounds like you, read on. 

​

In this role, you will: 

​

• Lead the team creating and curating various detection rules within our product, acting as a manager and as an individual contributor

​

• Help the support team address the customer feedback associated with these detections

​

• Perform threat intelligence operations to collect and maintain all the required knowledge to respond efficiently to advanced threats

​

• Contribute to the technical material shared with the public

​

• Embody the Nozomi Networks Cultural Pillars and our mission to protect what matters most with transparency and trust

​

To be successful in this opportunity, you should have: 

​

• Industry experience as an IT manager

​

• Ability to perform reverse engineering using debuggers, understanding specifics of MZ-PE and ELF executables

​

• Experience in creating some of these signatures: YARA, SNORT or SURICATA, STIX, and SIGMA

​

• Experience speaking at cybersecurity conferences presenting findings in a clear way

​

• Familiarity with the MITRE ATT&CK framework and cyber kill chains

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• Understanding of the OSI model and an ability to use Wireshark

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• Basic experience with Python

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• Attitude to operate in environments including data covered by non-disclosure agreements and a high level of confidentiality

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These qualifications would be a strong plus: 

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• Proven experience in reverse engineering using analysis tools like IDA PRO, Ghidra, OllyDBG, x64dbg, radare2, etc

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• Fundamental understanding of attributes of binary files such as executable structures and packers

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• Previous professional experience as a Detection Engineer, SOC Analyst or a Threat Hunter

As Nozomi Networks continues to expand our product portfolio and global presence, our Security Research department is looking for a Malware Analysis Tech Lead to guide and grow the team responsible for reverse engineering malicious samples, developing high-quality detection signatures, producing actionable threat intelligence, and sharing research findings with customers, partners, and the broader cybersecurity community. 

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This is a hands-on leadership role for someone who combines deep technical expertise in malware analysis and detection engineering with the ability to mentor others, set technical direction, and communicate complex findings clearly. You will lead a team focused on identifying, analyzing, and tracking advanced threats, with a particular emphasis on creating reliable detections that strengthen our products and help protect critical infrastructure around the world. 

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You could be the next “Nozomier”! If this sounds like you, read on. 

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In this role, you will: 

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• Lead the team creating and curating various detection rules within our product, acting as a manager and as an individual contributor

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• Help the support team address the customer feedback associated with these detections

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• Perform threat intelligence operations to collect and maintain all the required knowledge to respond efficiently to advanced threats

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• Contribute to the technical material shared with the public

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• Embody the Nozomi Networks Cultural Pillars and our mission to protect what matters most with transparency and trust

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To be successful in this opportunity, you should have: 

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• Industry experience as an IT manager

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• Ability to perform reverse engineering using debuggers, understanding specifics of MZ-PE and ELF executables

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• Experience in creating some of these signatures: YARA, SNORT or SURICATA, STIX, and SIGMA

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• Experience speaking at cybersecurity conferences presenting findings in a clear way

​

• Familiarity with the MITRE ATT&CK framework and cyber kill chains

​

• Understanding of the OSI model and an ability to use Wireshark

​

• Basic experience with Python

​

• Attitude to operate in environments including data covered by non-disclosure agreements and a high level of confidentiality

​

These qualifications would be a strong plus: 

​

• Proven experience in reverse engineering using analysis tools like IDA PRO, Ghidra, OllyDBG, x64dbg, radare2, etc

​

• Fundamental understanding of attributes of binary files such as executable structures and packers

​

• Previous professional experience as a Detection Engineer, SOC Analyst or a Threat Hunter

Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT cybersecurity.

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We defend some of the world’s largest organizations and critical infrastructure in more than 68 countries and we’re just getting started. Our AI-powered cybersecurity platform secures operational technology (OT) and Internet of Things (IoT) infrastructures for enterprises and government entities across energy, manufacturing, transportation, resources, and critical infrastructure.

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Nozomi Networks is hiring a seasoned Software Engineer to join its expanding team. 

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In this role, you'll design and implement features, you'll help reduce tech debt, support team processes, and contribute to overall success in a fast-paced, agile environment. You'll also get to take ownership of user-facing features from inception to release.   

Key skills include strong software design, experience with algorithms and data structures, building scalable distributed systems, and familiarity with automated testing. We’re looking for strong coding skills and fluency in programming languages.

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You could be the next "Nozomier"! If this sounds like you, read on. 

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In this role you will:

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• Contribute to the development and design of our solutions
• Design and implement using available technologies whilst taking the initiative to learn new ones
• Design and implement medium to large size features while reducing the system’s tech debt
• Proactively support colleagues to achieve overall team success
• Champion the team processes, ensuring everybody understands the benefits and tradeoffs
• Make a positive impact on the whole team
• Embody the Nozomi Networks Cultural Pillars and our mission to protect what matters most with transparency and trust
• Work in a fast-paced, agile environment
• Have the opportunity to wear different hats and to take ownership of user-facing features from inception to release and beyond

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To be successful in this opportunity, you will have:

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• Proven extensive experience in at least one of the following languages: Ruby, Golang, C++ or Python
• Javascript/Typescript and React experience is highly valuable
• PostgreSQL knowledge is highly valuable
• Networking knowledge (TCP/IP, UDP, …) is highly valuable
• Automated Testing experience (TDD, BDD, etc)
• Field experience with Agile Methodologies
• Ability to operate in settings with strong confidentiality and data privacy protocols

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#LI-Hybrid

We are looking for a Staff Software Engineer to join our engineering organization and play a key role in shaping the architecture, scalability, and long-term evolution of our platform.

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As a Staff Engineer at Nozomi Networks, you will operate at both a technical leadership and hands-on engineering level, driving complex initiatives across teams while setting a high bar for engineering excellence. You will own critical areas of the system, influence architectural decisions, and mentor engineers, while delivering impactful features and platform improvements at scale.  

The final job title (e.g., Software Engineer, Senior, or Staff) will be aligned to the successful candidate's demonstrated level of knowledge, skills, and impact, rather than years of experience.

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You could be the next "Nozomier"! If this sounds like you, read on. 

​

In this role you will:

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• Lead the design and evolution of distributed systems that power our OT/IoT cybersecurity platform
• Drive architecture decisions with a long-term perspective on scalability, performance, and maintainability
• Own cross-team initiatives, aligning engineering efforts with product and business priorities
• Identify and systematically reduce technical debt, improving system reliability and developer productivity
• Act as a technical multiplier, mentoring engineers and raising the bar on design, code quality, and operational excellence
• Define and champion best practices in software design, testing, and observability
• Collaborate closely with Product, SRE, and Security teams to deliver end-to-end solutions
• Influence and improve engineering processes, ensuring effective delivery in a fast-paced agile environment
• Take ownership of mission-critical features and services, from concept through production and beyond
• Embody Nozomi Networks’ cultural pillars, promoting transparency, trust, and accountability

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To be successful in this opportunity, you will have:

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• Extensive experience designing and building large-scale distributed systems in production environments
• Strong expertise in at least one core language: Golang, C++, or Ruby
• Familiarity with JavaScript/TypeScript and React is a plus
• Proven track record of technical leadership beyond team boundaries
• Deep understanding of system design, algorithms, and data structures
• Experience with modern backend architectures, APIs, and service-oriented systems
• Solid background in automated testing strategies (TDD, BDD, integration testing)
• Strong knowledge of PostgreSQL and data modeling is a plus
• Understanding of networking fundamentals (TCP/IP , UDP , etc.) is highly valuable
• Experience working in Agile environments with cross-functional collaboration
• Ability to operate in high-trust, high-confidentiality environments