Hi, We're Nozomi Networks!

The Digital Program Manager is responsible for designing, executing, and optimizing Nozomi Networks' digital customer success strategy. This role drives scalable customer engagement through AI-powered automation, lifecycle campaigns, digital content, customer education, and cross-functional program management. The individual will leverage Planhat and other platforms to improve adoption, retention, value realization, renewals, advocacy, and expansion opportunities across the customer lifecycle.

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If this sounds like you, read on. You could be the next “Nozomier”!

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In this role, you will:

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• Design and manage digital customer journeys across onboarding, adoption, value realization, renewal, loyalty, and advocacy stages.
• Own the execution and optimization of digital touch programs using Planhat and related platforms.
• Build automated customer campaigns, success plays, lifecycle communications, and customer engagement workflows.
• Leverage AI tools to create personalized customer experiences, content, insights, and operational efficiencies.
• Coordinate webinars, office hours, customer education programs, and digital events.
• Partner with Marketing and Subject Matter Experts to develop customer-facing content, campaigns, customer stories, and advocacy initiatives.
• Partner with Product Marketing and Product Management to support feature adoption and product launches.
• Monitor campaign performance and customer engagement metrics and deliver executive reporting.
• Identify customer health signals, adoption trends, churn risks, and expansion opportunities through digital programs.
• Drive continuous improvement of customer engagement through testing, analytics, and optimization

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To be successful in this opportunity, you will have:

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• 5+ years of experience in Customer Success, Lifecycle Marketing, Digital Programs, Marketing Operations, or related fields.
• Experience with Planhat, HubSpot, Marketo, Salesforce, or similar platforms.
• Strong program and project management skills.
• Experience building and executing automated customer lifecycle campaigns.
• Strong analytical and communication skills.
• Experience in SaaS, Cybersecurity, OT/ICS Security, or B2B technology preferred.
• Experience leveraging AI tools to improve customer engagement and operational efficiency preferred.

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Nozomi Networks is committed to fair and equitable compensation practices. The base pay scale for this position is $98,000.00 - $132,000. This is the range the company reasonably and in good faith expects to pay for the position taking into account factors including job-related knowledge, skillset, experience, education and training, certifications, and other relevant business factors. Applications outside the range are welcome to apply.

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Additional Compensation and Benefits: The company also offers a wide range of competitive benefits, including medical, dental, vision, life insurance, and disability insurance for eligible employees.  The successful candidate may also be eligible to participate in the company’s equity program and/or variable bonus program, subject to the rules governing such programs.

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In addition, eligible employees are able to enroll in a 401(k) plan along with the employer matching program. Nozomi Networks also offers eligible employees flexible paid time off, paid holidays and paid parental leave.

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#LI-AF1

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#LI-Remote

As we expand our product portfolio and global presence, our Operations department is hiring a Logistics Manager (Global Sales Order, POC & RMA Supply Chain) to lead and transform our global supply chain operations, driving digital innovation across sales order fulfilment, POC logistics, and reverse logistics to serve 86 countries from our Singapore hub.

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In this role, you will:

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• Embody the Nozomi Networks Cultural Pillars and our mission to protect what matters most with transparency and trust.
• Lead end-to-end global sales order fulfilment across 23 international locations, managing inventory allocation, transfers, and supply chain strategy while tracking KPIs such as OTIF, cycle time, and inventory turns to ensure consistent service delivery.
• Own the complete Proof of Concept (POC) lifecycle—from asset management and provisioning through QA validation and return logistics—partnering with Sales Engineering to maximise utilisation and automate workflows in NetSuite and Salesforce.
• Manage the global RMA process, optimising reverse logistics workflows and coordinating with vendors and support teams to minimise turnaround times and drive continuous improvement.
• Oversee relationships with 3PL providers, freight forwarders, and customs brokers, developing carrier strategies, optimising global routing, and ensuring full trade compliance including IOR/EOR, export controls, and customs documentation.
• Manage IT hardware procurement, monitor supplier performance, and collaborate with Finance and Operations on demand forecasting and inventory planning across the global network.
• Own and continuously improve NetSuite and Salesforce logistics processes, driving automation initiatives, API integrations, and AI/ML-powered insights to eliminate manual work, improve data integrity, and accelerate supply chain decisions.
• Lead the digital transformation roadmap for supply chain operations—designing and implementing end-to-end process automation across order fulfilment, RMA, POC, and inventory, and building BI dashboards that provide leadership with real-time visibility into performance and risk.

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To be successful in this opportunity, you will have:

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• 5–7 years of experience in logistics or supply chain management, with hands-on responsibility for global operations spanning multiple regions.
• Proven experience managing Sales Orders, POC logistics, and RMA processes, ideally within a technology or hardware company.
• Strong expertise in 3PL management, global freight, and trade compliance, including IOR/EOR, customs operations, and export controls.
• Hands-on experience with NetSuite and Salesforce, with a track record of owning and improving logistics workflows within these platforms.
• Demonstrated ability to identify and eliminate manual processes through automation, workflow redesign, or system configuration—with concrete examples of measurable improvement.
• Proven experience contributing to or leading a digital transformation initiative in a supply chain or operations context; this is a non-negotiable mindset requirement.
• Strong analytical skills, including experience building BI dashboards and reporting frameworks that drive data-driven decision-making.
• Experience working in or with the APAC region, ideally Singapore, with familiarity with regional trade flows and logistics networks.
• Familiarity with ERP/WMS/TMS implementations, API/EDI integrations, or hands-on use of AI/ML tools for supply chain applications such as demand forecasting or inventory optimisation is a plus.
• Demonstrable experience of using AI‑enabled tools as part of day‑to‑day work activities to improve efficiency, quality, or decision‑
• Ability to work effectively with AI‑assisted tools while applying sound professional judgement and accountability for outputs.
• A bachelor's degree in a related field; APICS/ASCM certification is advantageous.

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Who we are and what we stand for:

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Nozomi Networks is the leader in OT and IoT Cybersecurity. We protect the world's critical infrastructure, industrial and government organizations from cyber threats by providing exceptional network visibility, threat detection and operational insight. We're always innovating and we hire the best at what they do to ensure our customers always have access to fast product enhancements, exceptional engineering support and rapid deployment across continents. If you like a challenge, and value integrity and customer success, we invite you to help Nozomi Networks build the future of OT and IoT cybersecurity.

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Diversity, Inclusion and Belonging are part of our core beliefs, at Nozomi Networks. Diversity of thought, background and culture broadens our knowledge of the world and helps us learn, grow, and gain new perspectives. What makes us all different is what makes us powerful.

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Our Global Benefits

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All of our benefits are customized to the country you are based in, naturally we want to get the best out of our Nozomiers, so we provide the best benefits packages, such as:

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• Health & Wellness
• Financial
• Work-Life Balance
• Unparalleled Flexible Time-Off

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Need to know information

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All successful candidates will be subjected to background verification checks.

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Be cautious of unsolicited messages, fake email addresses, requests for money and unclear job descriptions. Report suspicious activity to authorities. Our open job opportunities and descriptions are posted on Nozomi Networks' career page. If in any doubt please apply for opportunities on our careers website here.

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#LI-Remore

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#LI-AF1

We are seeking a high-impact Recruitment Business Partner to join our team on a contract basis (maternity cover). Based in the US (East Coast preferred), you will own and drive end-to-end hiring across Sales and Corporate functions across the globe, acting as a partner to hiring leaders.

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This is more than delivery — you will shape hiring outcomes, elevate our processes, and directly influence how we scale and are perceived in the market. You will bring a technology-enabled approach to talent acquisition, ensuring we attract and hire exceptional talent efficiently and consistently.

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In this role, you will:

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• Own end-to-end recruitment delivery across multiple roles (req intake → offer), driving pace, quality, and accountability at every stage
• Act as a business partner to hiring managers, leading structured intake sessions, defining success profiles and hiring strategies
• Drive best-in-class hiring processes ensuring consistent, structured, and inclusive interview practices
• Leverage Greenhouse ATS as a core operating system whilst maintaining high data integrity, pipeline visibility, and reporting accuracy
• Optimise workflows, scorecards, and interview kits
• Build and execute proactive talent strategies

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+ Develop strong pipelines across active and passive talent

+ Use market insights and competitor mapping to inform hiring approach

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• Utilise AI and modern sourcing techniques to increase productivity and reach,
• Apply AI tools for sourcing & screening
• Experiment with automation and data insights to improve funnel efficiency
• Deliver an exceptional candidate experience acting as a candidate ambassador from first touch to offer
• Manage multiple requisitions with discipline and structure

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+ Prioritise effectively, build clear hiring plans, and drive momentum

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• Contribute to the TA function through global projects (e.g. process improvement, employer branding, interview excellence)
• Champion Nozomi Networks’ culture and values, driving trust, transparency, and high performance across all hiring activity

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To be successful in this opportunity, you will have:

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• Proven experience in full lifecycle recruitment within a high-growth, high-tech environment, preferably on a global basis.
• Strong track record hiring for Sales and Corporate roles
• Experience partnering with senior stakeholders and influencing hiring decisions
• Hands-on experience with Greenhouse ATS  is essential to limit ramp time, including reporting, workflows, and stakeholder support
• Demonstrated use of AI tools in recruitment (sourcing, screening, automation)
• Strong understanding of structured interviewing and assessment best practices
• Ability to manage multiple searches simultaneously, maintaining quality and pace
• Data-driven mindset with the ability to translate insights into action
• Highly organized, proactive, and execution-focused
• Commercially aware, with strong judgement on candidate quality and market dynamics
• Comfortable working in a remote environment, with flexibility across time zones
• Experience in Cybersecurity (OT/IoT a plus, not essential)

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Nozomi Networks is committed to fair and equitable compensation practices. The base pay scale for this position is $105,000 to $120,000. This is the range the company reasonably and in good faith expects to pay for the position taking into account factors including job-related knowledge, skillset, experience, education and training, certifications, and other relevant business factors. Applications outside the range are welcome to apply.

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#LI-Remote

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#LI-AF1

As we expand our product portfolio and global presence, our Security Research department is hiring a Senior Software Engineer to work on cybersecurity projects focused on Threat Intelligence. You'll be designing, implementing, and maintaining automation systems to support workflows related to threat detection and analysis. You’ll also collaborate with the team working on machine learning models and MLOps pipelines that power detection and analytics features. Collaborate with experienced engineers to build high-quality software using Python, UNIX-like scripting, and RDBMS technologies (experience with Golang will be a strong advantage). We prioritize clean code, automation, and continuous learning, offering opportunities for growth, training, and conference participation. If you're passionate about threat intelligence, automation, machine learning engineering, and agile methodologies, this is the role for you.

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You could be the next "Nozomier"! If this sounds like you, read on.

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In this role you will:

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• Embody the Nozomi Networks Cultural Pillars and our mission to protect what matters most with transparency and trust
• Develop and maintain operations related to our Threat Intelligence infrastructure
• Develop automated systems to collect, share and correlate data related with cybersecurity threats to prevent attacks in critical infrastructures
• Develop ML models used in threat detection and classification use-cases
• Contribute to MLOps workflows, including training automation, evaluation pipelines, model packaging, deployment support and observability of ML-enabled systems

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To be successful in this opportunity, you will have:

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• Proven experience in Python or Golang software development
• Software design knowledge. Design Patterns, SOLID, GRASP
• Hands-on experience supporting ML systems in production and/or building MLOps pipelines (CI/CD, model versioning, reproducibility)
• Love for simplicity. Writing clean and minimalist code, embracing the agile incremental approach
• Automated Testing experience (TDD, BDD, etc)
• Attitude to operate in environments including data covered by non-disclosure agreements and high-level of confidentiality
• Docker, AWS or Terraform are a plus
• Solid foundations in machine learning and data-driven development (model lifecycle, evaluation metrics, experimentation best practices)

As Nozomi Networks continues to expand our product portfolio and global presence, our Security Research department is looking for a Malware Analysis Tech Lead to guide and grow the team responsible for reverse engineering malicious samples, developing high-quality detection signatures, producing actionable threat intelligence, and sharing research findings with customers, partners, and the broader cybersecurity community. 

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This is a hands-on leadership role for someone who combines deep technical expertise in malware analysis and detection engineering with the ability to mentor others, set technical direction, and communicate complex findings clearly. You will lead a team focused on identifying, analyzing, and tracking advanced threats, with a particular emphasis on creating reliable detections that strengthen our products and help protect critical infrastructure around the world. 

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You could be the next “Nozomier”! If this sounds like you, read on. 

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In this role, you will: 

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• Lead the team creating and curating various detection rules within our product, acting as a manager and as an individual contributor

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• Help the support team address the customer feedback associated with these detections

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• Perform threat intelligence operations to collect and maintain all the required knowledge to respond efficiently to advanced threats

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• Contribute to the technical material shared with the public

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• Embody the Nozomi Networks Cultural Pillars and our mission to protect what matters most with transparency and trust

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To be successful in this opportunity, you should have: 

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• Industry experience as an IT manager

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• Ability to perform reverse engineering using debuggers, understanding specifics of MZ-PE and ELF executables

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• Experience in creating some of these signatures: YARA, SNORT or SURICATA, STIX, and SIGMA

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• Experience speaking at cybersecurity conferences presenting findings in a clear way

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• Familiarity with the MITRE ATT&CK framework and cyber kill chains

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• Understanding of the OSI model and an ability to use Wireshark

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• Basic experience with Python

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• Attitude to operate in environments including data covered by non-disclosure agreements and a high level of confidentiality

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These qualifications would be a strong plus: 

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• Proven experience in reverse engineering using analysis tools like IDA PRO, Ghidra, OllyDBG, x64dbg, radare2, etc

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• Fundamental understanding of attributes of binary files such as executable structures and packers

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• Previous professional experience as a Detection Engineer, SOC Analyst or a Threat Hunter

As we expand our product portfolio and global presence, our Security Research department is hiring a Malware Analyst to produce accurate threat intelligence and reverse-engineering samples to create solid detection signatures.

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You could be the next "Nozomier"! If this sounds like you, read on.

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In this role, you will:

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• Create and tune various detection rules within our product
• Perform threat intelligence operations to collect and vet all the required knowledge to respond efficiently to advanced threats
• Occasionally contribute to the technical material shared with the public
• Embody the Nozomi Networks Cultural Pillars and our mission to protect what matters most with transparency and trust

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To be successful in this opportunity, you should have:

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• Experience in creating some of these signatures: YARA, SNORT or SURICATA, STIX, and SIGMA
• Familiarity with the MITRE ATT&CK framework and cyber kill chains
• Understanding of the OSI model and an ability to use Wireshark
• Basic experience with Python
• Attitude to operate in environments including data covered by non-disclosure agreements and high-level of confidentiality
• Proven experience in reverse engineering using analysis tools like IDA PRO, Ghidra, OllyDBG, x64dbg, radare2, etc
• Fundamental understanding of attributes of binary files such as executable structures and packers
• Previous professional experience as a Detection Engineer, SOC Analyst or a Threat Hunter.

Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT cybersecurity.

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We defend some of the world’s largest organizations and critical infrastructure in more than 68 countries and we’re just getting started. Our AI-powered cybersecurity platform secures operational technology (OT) and Internet of Things (IoT) infrastructures for enterprises and government entities across energy, manufacturing, transportation, resources, and critical infrastructure.

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Nozomi Networks is hiring a seasoned Software Engineer to join its expanding team. 

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In this role, you'll design and implement features, you'll help reduce tech debt, support team processes, and contribute to overall success in a fast-paced, agile environment. You'll also get to take ownership of user-facing features from inception to release.   

Key skills include strong software design, experience with algorithms and data structures, building scalable distributed systems, and familiarity with automated testing. We’re looking for strong coding skills and fluency in programming languages.

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You could be the next "Nozomier"! If this sounds like you, read on. 

​

In this role you will:

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• Contribute to the development and design of our solutions
• Design and implement using available technologies whilst taking the initiative to learn new ones
• Design and implement medium to large size features while reducing the system’s tech debt
• Proactively support colleagues to achieve overall team success
• Champion the team processes, ensuring everybody understands the benefits and tradeoffs
• Make a positive impact on the whole team
• Embody the Nozomi Networks Cultural Pillars and our mission to protect what matters most with transparency and trust
• Work in a fast-paced, agile environment
• Have the opportunity to wear different hats and to take ownership of user-facing features from inception to release and beyond

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To be successful in this opportunity, you will have:

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• Proven extensive experience in at least one of the following languages: Ruby, Golang, C++ or Python
• Javascript/Typescript and React experience is highly valuable
• PostgreSQL knowledge is highly valuable
• Networking knowledge (TCP/IP, UDP, …) is highly valuable
• Automated Testing experience (TDD, BDD, etc)
• Field experience with Agile Methodologies
• Ability to operate in settings with strong confidentiality and data privacy protocols

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#LI-Hybrid

Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT cybersecurity.

​

We defend some of the world’s largest organizations and critical infrastructure in more than 68 countries and we’re just getting started. Our AI-powered cybersecurity platform secures operational technology (OT) and Internet of Things (IoT) infrastructures for enterprises and government entities across energy, manufacturing, transportation, resources, and critical infrastructure.

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Nozomi Networks is hiring a seasoned Software Engineer to join its expanding team. 

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In this role, you'll design and implement features, you'll help reduce tech debt, support team processes, and contribute to overall success in a fast-paced, agile environment. You'll also get to take ownership of user-facing features from inception to release.   

Key skills include strong software design, experience with algorithms and data structures, building scalable distributed systems, and familiarity with automated testing. We’re looking for strong coding skills and fluency in programming languages.

​

You could be the next "Nozomier"! If this sounds like you, read on. 

​

In this role you will:

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• Contribute to the development and design of our solutions
• Design and implement using available technologies whilst taking the initiative to learn new ones
• Design and implement medium to large size features while reducing the system’s tech debt
• Proactively support colleagues to achieve overall team success
• Champion the team processes, ensuring everybody understands the benefits and tradeoffs
• Make a positive impact on the whole team
• Embody the Nozomi Networks Cultural Pillars and our mission to protect what matters most with transparency and trust
• Work in a fast-paced, agile environment
• Have the opportunity to wear different hats and to take ownership of user-facing features from inception to release and beyond

​

To be successful in this opportunity, you will have:

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• Proven extensive experience in at least one of the following languages: Ruby, Golang, C++ or Python
• Javascript/Typescript and React experience is highly valuable
• PostgreSQL knowledge is highly valuable
• Networking knowledge (TCP/IP, UDP, …) is highly valuable
• Automated Testing experience (TDD, BDD, etc)
• Field experience with Agile Methodologies
• Ability to operate in settings with strong confidentiality and data privacy protocols

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#LI-Hybrid

As we expand our product portfolio and global presence, our IT department is hiring a Salesforce Architect to join our Enterprise Applications team and help design, build, and scale a robust Salesforce ecosystem that supports our sales, partner, and revenue operations. This role is hands-on and strategic—ideal for someone who thrives with a high degree of autonomy, takes clear ownership of end-to-end business processes, and enjoys solving complex business problems through a mix of Apex development, declarative configuration, and integration architecture.

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You will partner closely with Sales Operations, Finance, Marketing, and Engineering to deliver scalable solutions, independently lead key initiatives, own critical business processes within Salesforce and integrated systems, enforce platform best practices, and ensure data integrity across Salesforce and connected platforms.

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If this sounds like you, read on. You could be the next “Nozomier”!

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In this role you will:

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• Own end-to-end business processes in Salesforce, translating business requirements into well-architected solutions that scale
• Define automation strategies and integration patterns aligned to enterprise standards, using sound judgment and a high level of autonomy
• Serve as a technical leader and reviewer for Salesforce designs and implementations
• Collaborate cross-functionally to align Salesforce solutions with GTM and enterprise data strategies, while acting as the primary owner for key business process design and continuous improvement
• Participate in release planning, code reviews, and architectural decision-making
• Build and maintain Apex code, including triggers, classes, batch jobs, and asynchronous processing
• Design solutions using declarative tools (Flows, validation rules, formula fields, approvals) with a clicks-before-code mindset
• Balance custom development and configuration to optimize performance and long-term supportability
• Enforce Salesforce best practices around limits, testing, and deployment
• Design and support integrations between Salesforce and external systems using middleware platforms
• Define integration patterns (event-based, API-driven, batch, near-real-time)
• Partner with middleware and backend teams to troubleshoot data flow, sync errors, and performance issues
• Ensure integrations support data governance, error handling, and monitoring standards

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To be successful in this opportunity, you will have:

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• 6+ years of Salesforce experience, including solution or technical architecture
• Proven ability to operate with autonomy, prioritize effectively, and assume ownership of cross-functional business processes from design through optimization
• Experience working in complex, integrated environments, with the ability to independently drive decisions, communicate technical concepts to both technical and non-technical stakeholders, and take ownership of business-critical processes
• Strong Apex development skills (classes, triggers, async processing, test coverage)
• Deep experience with Salesforce declarative capabilities (Flow, automation, security model)
• Hands-on experience designing and supporting Salesforce integrations using middleware or APIs (e.g. Celigo, Boomi, Mulesoft)
• Strong understanding of Salesforce data model, security, and governor limits
• Salesforce certifications (Platform developer, integration architecture, or system architecture)
• Familiarity with CI/CD, DevOps, and release management for Salesforce
• Background in enterprise systems architecture

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#LI-Remote

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Nozomi Networks is committed to fair and equitable compensation practices. The base pay scale for this position is $117,649 to $150,706. This is the range the company reasonably and in good faith expects to pay for the position taking into account factors including job-related knowledge, skillset, experience, education and training, certifications, and other relevant business factors. Applications outside the range are welcome to apply.

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Additional Compensation and Benefits: The company also offers a wide range of competitive benefits, including medical, dental, vision, life insurance, and disability insurance for eligible employees.  The successful candidate may also be eligible to participate in the company’s equity program and/or variable bonus program, subject to the rules governing such programs.

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In addition, eligible employees are able to enroll in a 401(k) plan along with the employer matching program. Nozomi Networks also offers eligible employees flexible paid time off, paid holidays and paid parental leave.

Nozomi Networks is looking for an AI Integrations Engineer to build the connective tissue that lets our business users get the most out of our AI tool stack. You will partner with users across a variety of business functions to build cutting-edge agentic solutions. Your job will be to make sure those agents have everything they need to be useful: secure connections to our systems, clean data from our warehouse, well-designed APIs, and a robust Google Cloud–based architecture that scales.

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This is a high-leverage role. Every integration you build may be reused across dozens of agents and hundreds of users. You'll work closely with data, security, and platform teams, and you'll be the go-to expert when business users hit the limits of what their no-code agents can do on their own.

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In this role you will:

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• Build and maintain Model Context Protocol (MCP) servers that expose internal systems, data, and tools to our AI platforms in a secure, governed way
• Develop and document APIs that AI agents can call to read from and write to our CRM, ERP, and other systems of record
• Design and implement the backend AI architecture on Google Cloud, including Vertex AI, Vertex AI Agent Builder, Apigee, Cloud Run, Cloud Functions, Workflows, and related services
• Build and optimize data pipelines that feed our data warehouse with the clean, structured, AI-ready data that agents depend on
• Partner with business users building agents — help them scope what's possible, unblock them when integrations are needed, and turn their prototypes into production-grade workflows
• Implement authentication, authorization, logging, and observability across all integrations so we have a clear picture of how AI is being used and what it's accessing
• Establish patterns, reusable connectors, and internal documentation so each new integration is faster than the last
• Collaborate with security and compliance teams to ensure AI access to sensitive data follows the right controls

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To be successful in this opportunity, you will have:

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• 5+ years of professional software or data engineering experience
• Strong data engineering skills: SQL, dimensional modeling, ETL/ELT pipelines, and hands-on experience with a modern cloud data warehouse (e.g. BigQuery, Snowflake, Databricks, or Redshift)
• Hands-on integration experience with at least one major CRM and at least one major ERP— including their APIs, data models, and quirks
• Proficiency with Google Cloud services for application and data workloads — Cloud Run or Cloud Functions, Apigee or API Gateway, Secret Manager, Cloud IAM, and one of BigQuery, Dataflow, or Cloud Data Fusion
• Strong programming skills in Python and/or TypeScript
• Experience designing and shipping REST APIs that other teams or systems consume
• Solid understanding of authentication and authorization patterns (OAuth 2.0, OIDC, service accounts, Workload Identity Federation)

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Preferred Qualifications

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• Direct experience building MCP servers or other AI tool/function-calling integrations
• Experience with vector databases, embeddings, and retrieval-augmented generation (RAG) patterns — including Vertex AI Vector Search or AlloyDB / BigQuery vector capabilities
• Background supporting business or "citizen developer" users — comfort translating non-technical asks into technical design
• Knowledge of data governance, PII handling, and AI safety/compliance frameworks

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#LI-Remote

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Nozomi Networks is committed to fair and equitable compensation practices. The base pay scale for this position is $139,600 to $175,883. This is the range the company reasonably and in good faith expects to pay for the position taking into account factors including job-related knowledge, skillset, experience, education and training, certifications, and other relevant business factors. Applications outside the range are welcome to apply.

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Additional Compensation and Benefits: The company also offers a wide range of competitive benefits, including medical, dental, vision, life insurance, and disability insurance for eligible employees.  The successful candidate may also be eligible to participate in the company’s equity program and/or variable bonus program, subject to the rules governing such programs.

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In addition, eligible employees are able to enroll in a 401(k) plan along with the employer matching program. Nozomi Networks also offers eligible employees flexible paid time off, paid holidays and paid parental leave.

As we expand our product portfolio and global presence, our Engineering department is hiring a Site Reliability Engineer to support and expand our globally distributed team. Together with the rest of the team, we are responsible for the availability, performance, monitoring, and incident response of our cloud-based services.

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You could be the next "Nozomier"! If this sounds like you, read on.

​

In this role you will:

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• Embody the Nozomi Networks Cultural Pillars and our mission to protect what matters most with transparency and trust
• Build and maintain our cloud-based infrastructure and related services
• Build solutions to enhance the availability, performance and stability of our services
• Promote and implement automated solutions across application deployment, maintenance, and operational activities
• Troubleshoot issues across the entire stack, from network and OS to applications
• Performance tuning and optimization of cloud services, including cost saving strategies
• Drive post-incident analysis according to our no-blame culture
• Participate in periodic on-call duties
• Ability to operate in settings with strong confidentiality and data privacy protocols

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To be successful in this opportunity, you will have:

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• Proven professional experience as SRE, DevOps, or Cloud engineer
• Strong hands-on experience with Kubernetes
• Hands-on experience with at least one cloud provider (preferably AWS)
• Good knowledge and understanding of at least one programming language (Ruby, Python, Go)
• Experience defining infrastructure as code using tools such as Terraform or CloudFormation
• Experience in the definition of CI/CD pipelines using technologies like Jenkins, GHA, or similar
• Demonstrable experience of using AI‑enabled tools as part of day‑to‑day work activities to improve efficiency, quality, or decision‑making.
• Ability to work effectively with AI‑assisted tools while applying sound professional judgement and accountability for outputs.

As we expand our product portfolio and global presence, our Professional Services department is hiring a Designated Engineer (DE) you will serve as the primary technical point of contact for a portfolio of enterprise and industrial customers, ensuring their platforms run flawlessly and continuously evolve to meet emerging threats.

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This role is ideal for professionals with a strong technical foundation and a passion for customer success. You will work closely with customers to effectively deploy the Nozomi solution, proactively maintain it, continuously optimize configurations, and enable the adoption of our cybersecurity platform. To achieve these goals, you will collaborate with and have the support of senior professional services engineers, Customer Success Managers, and cross-functional teams.

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You could be the next "Nozomier"! If this sounds like you, read on.

​

In this role you will:

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• Own the customer relationship – Act as the primary technical liaison for assigned customers, focusing on operational support and platform optimization.
• Keep platforms healthy - Run regular health checks, tune sensor configurations, optimise alert generation, and guide upgrade roll‑
• Accelerate Adoption - design and implement new features, integrations, dashboards, and custom queries that unlock customer use‑cases.
• Document and Educate - Develop and maintain customer-specific documentation, workflows, and use cases, and deliver knowledge‑transfer workshops on new releases and best practices.
• Troubleshoot and Resolve - Investigate incidents, open and manage support cases/RMAs, and drive issues to root‑cause closure with Technical Support.
• Report on Value - Provide weekly activity summaries and planning updates to customers.
• Collaborate - Partner with Customer Success Managers, Product, and Engineering to steer roadmap priorities and share field feedback.

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To be successful in the opportunity, you will have:

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• 2+ years of experience in a technical support, system administration, or technical consulting role.
• Knowledge of:
• networking concepts (OSI model, TCP/IP, VLANs, network architecture)
• network infrastructure (firewalls, switches)
• general cybersecurity principles and applications (Active Directory, PCAP analysis, security architecture).
• Familiarity with Windows/FreeBSD/Unix/Linux OS's, virtualization, and basic scripting or API usage.
• Strong troubleshooting and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage time effectively across multiple customer engagements.
• Professional fluency in written and spoken English.
• Exposure to OT/ICS environments and protocols.
• Experience with Nozomi Networks products or similar cybersecurity platforms.
• Technical certifications (e.g., CompTIA Security+, CompTIA Network+, CCNA, GICSP, or equivalent) are a plus.
• 2+ years in a customer‑facing role for a cybersecurity vendor or a system integrator (pre‑sales, professional services, TAM, CSM, etc.)
• Demonstrable experience using AI‑enabled tools as part of day‑to‑day work activities to improve efficiency, quality, or decision‑making.
• Ability to work effectively with AI‑assisted tools while applying sound professional judgement and accountability for outputs.

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#LI-AF1

We are looking for a Staff Software Engineer to join our engineering organization and play a key role in shaping the architecture, scalability, and long-term evolution of our platform.

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As a Staff Engineer at Nozomi Networks, you will operate at both a technical leadership and hands-on engineering level, driving complex initiatives across teams while setting a high bar for engineering excellence. You will own critical areas of the system, influence architectural decisions, and mentor engineers, while delivering impactful features and platform improvements at scale.  

The final job title (e.g., Software Engineer, Senior, or Staff) will be aligned to the successful candidate's demonstrated level of knowledge, skills, and impact, rather than years of experience.

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You could be the next "Nozomier"! If this sounds like you, read on. 

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In this role you will:

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• Lead the design and evolution of distributed systems that power our OT/IoT cybersecurity platform
• Drive architecture decisions with a long-term perspective on scalability, performance, and maintainability
• Own cross-team initiatives, aligning engineering efforts with product and business priorities
• Identify and systematically reduce technical debt, improving system reliability and developer productivity
• Act as a technical multiplier, mentoring engineers and raising the bar on design, code quality, and operational excellence
• Define and champion best practices in software design, testing, and observability
• Collaborate closely with Product, SRE, and Security teams to deliver end-to-end solutions
• Influence and improve engineering processes, ensuring effective delivery in a fast-paced agile environment
• Take ownership of mission-critical features and services, from concept through production and beyond
• Embody Nozomi Networks’ cultural pillars, promoting transparency, trust, and accountability

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To be successful in this opportunity, you will have:

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• Extensive experience designing and building large-scale distributed systems in production environments
• Strong expertise in at least one core language: Golang, C++, or Ruby
• Familiarity with JavaScript/TypeScript and React is a plus
• Proven track record of technical leadership beyond team boundaries
• Deep understanding of system design, algorithms, and data structures
• Experience with modern backend architectures, APIs, and service-oriented systems
• Solid background in automated testing strategies (TDD, BDD, integration testing)
• Strong knowledge of PostgreSQL and data modeling is a plus
• Understanding of networking fundamentals (TCP/IP , UDP , etc.) is highly valuable
• Experience working in Agile environments with cross-functional collaboration
• Ability to operate in high-trust, high-confidentiality environments