Posted on
Jan 22, 2025
Developer Relations Engineer
Mid-Senior ICs
Metronome
Metronome is the leading usage-based billing platform built for modern software companies. We help teams launch products faster, iterate on pricing quickly, and deliver a first-class billing experience—all with speed, control, and confidence.
Job Description
About the Role
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We're seeking a Technical Documentation Engineer who will own our documentation strategy and contribute to our broader developer experience initiatives. This role combines strong technical writing expertise with hands-on engineering skills to create comprehensive documentation and tools that help developers succeed with our platform.
What You'll Do
--------------
Documentation Leadership
- Own and execute our technical documentation strategy.
- Create clear, concise, and accurate documentation for APIs, SDKs, and integrations.
- Design and maintain our documentation infrastructure and tooling.
- Develop tutorials, guides, and sample applications that showcase best practices.
- Produce engaging video content demonstrating key features and integration workflows.
- Establish style guides and documentation standards.
Developer Experience
- Identify and implement improvements to the developer journey.
- Create and maintain SDK examples and starter projects.
- Build internal tools to improve documentation workflows.
- Contribute to the design of developer-facing features.
- Gather and analyze developer feedback to drive documentation improvements.
Community Engagement and Advocacy
- Actively participate in developer communities, including forums, social media platforms, and events, to engage with users and gather insights.
- Represent Metronome at conferences and meetups, delivering talks and workshops to showcase our platform and gather community feedback.
- Collaborate with the marketing and product teams to develop content that highlights new features and use cases.
- Serve as the voice of the developer community within Metronome, advocating for their needs and ensuring their feedback informs product development.
Qualifications
--------------
- 5+ years of technical experience, with at least 3 years focused on documentation.
- Strong software development background with hands-on coding experience.
- Excellent technical writing skills with a portfolio of documentation work.
- Experience with API documentation and developer guides.
- Proficiency in multiple programming languages.
- Experience with documentation tools and static site generators.
- Strong communication skills and ability to explain complex technical concepts.
- Experience with version control systems (Git) and collaborative development workflows.
Bonus Points
- Experience building and maintaining documentation infrastructure.
- Background in creating technical video content.
- Experience with documentation-as-code approaches.
- Knowledge of developer metrics and analytics.
- Experience with OpenAPI/Swagger specifications.
- Understanding of developer experience (DX) best practices.
- Knowledge of continuous integration/continuous deployment (CI/CD) practices.
About the Role
We're seeking a Technical Documentation Engineer who will own our documentation strategy and contribute to our broader developer experience initiatives. This role combines strong technical writing expertise with hands-on engineering skills to create comprehensive documentation and tools that help developers succeed with our platform.
What You'll Do
Documentation Leadership
- Own and execute our technical documentation strategy.
- Create clear, concise, and accurate documentation for APIs, SDKs, and integrations.
- Design and maintain our documentation infrastructure and tooling.
- Develop tutorials, guides, and sample applications that showcase best practices.
- Produce engaging video content demonstrating key features and integration workflows.
- Establish style guides and documentation standards.
Developer Experience
- Identify and implement improvements to the developer journey.
- Create and maintain SDK examples and starter projects.
- Build internal tools to improve documentation workflows.
- Contribute to the design of developer-facing features.
- Gather and analyze developer feedback to drive documentation improvements.
Community Engagement and Advocacy
- Actively participate in developer communities, including forums, social media platforms, and events, to engage with users and gather insights.
- Represent Metronome at conferences and meetups, delivering talks and workshops to showcase our platform and gather community feedback.
- Collaborate with the marketing and product teams to develop content that highlights new features and use cases.
- Serve as the voice of the developer community within Metronome, advocating for their needs and ensuring their feedback informs product development.
Qualifications
- 5+ years of technical experience, with at least 3 years focused on documentation.
- Strong software development background with hands-on coding experience.
- Excellent technical writing skills with a portfolio of documentation work.
- Experience with API documentation and developer guides.
- Proficiency in multiple programming languages.
- Experience with documentation tools and static site generators.
- Strong communication skills and ability to explain complex technical concepts.
- Experience with version control systems (Git) and collaborative development workflows.
Bonus Points
- Experience building and maintaining documentation infrastructure.
- Background in creating technical video content.
- Experience with documentation-as-code approaches.
- Knowledge of developer metrics and analytics.
- Experience with OpenAPI/Swagger specifications.
- Understanding of developer experience (DX) best practices.
- Knowledge of continuous integration/continuous deployment (CI/CD) practices.
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