Posted on 
Jan 22, 2025

Developer Relations Engineer

Vancouver
Mid-Senior ICs
Metronome
Metronome
Metronome
Series B
51-100
Software, Security & Developer Tools

Metronome is the leading usage-based billing platform built for modern software companies. We help teams launch products faster, iterate on pricing quickly, and deliver a first-class billing experience—all with speed, control, and confidence. 

Job Description

About the Role

--------------

We're seeking an experienced Developer Relations Engineer who will champion Metronome's developer experience strategy and contribute to our broader developer experience initiatives. This role combines a strong intuitive sense for the life of a developer with hands-on engineering skills to drive comprehensive documentation, community engagement, and tools that help developers succeed with our platform.

What You'll Do

--------------

As Metronome's first Developer Relations Engineer, you will define and execute a strategy to continuously improve the developer experience of using Metronome.

Developer Experience

  • Identify and implement improvements to the developer journey
  • Create and maintain SDK examples and starter projects
  • Build internal tools to improve documentation workflows
  • Contribute to the design of developer-facing features
  • Gather and analyze developer feedback to drive documentation improvements

Documentation Leadership

  • Own and execute our technical documentation strategy
  • Create clear, concise, and accurate documentation for APIs, SDKs, and integrations
  • Design and maintain our documentation infrastructure and tooling
  • Develop tutorials, guides, and sample applications that showcase best practices
  • Produce engaging video content demonstrating key features and integration workflows
  • Establish style guides and documentation standards

Technical Communication

  • Write technical blog posts and integration guides to help evangelize Metronome as a developer-first company
  • Create content for developer communications
  • Contribute to developer support channels
  • Help identify and document common integration patterns and issues
  • Participate in developer community events

Qualifications

--------------

  • 5+ years of technical experience, with at least 3 years focused on developer relations and experience
  • Strong software development background with hands-on coding experience
  • Excellent technical writing skills with a portfolio of documentation work
  • Experience with API documentation and developer guides
  • Proficiency in multiple programming languages
  • Experience with documentation tools and static site generators
  • Strong communication skills and ability to explain complex technical concepts
  • Experience with version control systems (Git) and collaborative development workflows

Bonus Points

  • Experience building and maintaining documentation infrastructure
  • Background in creating technical video content
  • Experience with documentation-as-code approaches
  • Knowledge of developer metrics and analytics
  • Experience with OpenAPI/Swagger specifications
  • Understanding of developer experience (DX) best practices
  • Knowledge of continuous integration/continuous deployment (CI/CD) practices

Compensation

The estimated base salary range for this role is $157,600 - $197,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

About the Role

We're seeking an experienced Developer Relations Engineer who will champion Metronome's developer experience strategy and contribute to our broader developer experience initiatives. This role combines a strong intuitive sense for the life of a developer with hands-on engineering skills to drive comprehensive documentation, community engagement, and tools that help developers succeed with our platform.

What You'll Do

As Metronome's first Developer Relations Engineer, you will define and execute a strategy to continuously improve the developer experience of using Metronome.

Developer Experience

  • Identify and implement improvements to the developer journey
  • Create and maintain SDK examples and starter projects
  • Build internal tools to improve documentation workflows
  • Contribute to the design of developer-facing features
  • Gather and analyze developer feedback to drive documentation improvements

Documentation Leadership

  • Own and execute our technical documentation strategy
  • Create clear, concise, and accurate documentation for APIs, SDKs, and integrations
  • Design and maintain our documentation infrastructure and tooling
  • Develop tutorials, guides, and sample applications that showcase best practices
  • Produce engaging video content demonstrating key features and integration workflows
  • Establish style guides and documentation standards

Technical Communication

  • Write technical blog posts and integration guides to help evangelize Metronome as a developer-first company
  • Create content for developer communications
  • Contribute to developer support channels
  • Help identify and document common integration patterns and issues
  • Participate in developer community events

 

Qualifications

  • 5+ years of technical experience, with at least 3 years focused on developer relations and experience
  • Strong software development background with hands-on coding experience
  • Excellent technical writing skills with a portfolio of documentation work
  • Experience with API documentation and developer guides
  • Proficiency in multiple programming languages
  • Experience with documentation tools and static site generators
  • Strong communication skills and ability to explain complex technical concepts
  • Experience with version control systems (Git) and collaborative development workflows

Bonus Points

  • Experience building and maintaining documentation infrastructure
  • Background in creating technical video content
  • Experience with documentation-as-code approaches
  • Knowledge of developer metrics and analytics
  • Experience with OpenAPI/Swagger specifications
  • Understanding of developer experience (DX) best practices
  • Knowledge of continuous integration/continuous deployment (CI/CD) practices

Compensation

The estimated base salary range for this role is $157,600 - $197,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

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