Metronome is the leading usage-based billing platform built for modern software companies. We help teams launch products faster, iterate on pricing quickly, and deliver a first-class billing experience—all with speed, control, and confidence.
Mission and Vision
Our Values
Meet Our Team
Perks and Benefits
Our Tech Stack
Careers at
Metronome
Metronome is the leading usage-based billing platform built for modern software companies. We help teams launch products faster, iterate on pricing quickly, and deliver a first-class billing experience—all with speed, control, and confidence.
About the Role
--------------
We're seeking a Technical Documentation Engineer who will own our documentation strategy and contribute to our broader developer experience initiatives. This role combines strong technical writing expertise with hands-on engineering skills to create comprehensive documentation and tools that help developers succeed with our platform.
Responsibilities
----------------
Documentation Leadership
- Own and execute our technical documentation strategy
- Create clear, concise, and accurate documentation for APIs, SDKs, and integrations
- Design and maintain our documentation infrastructure and tooling
- Develop tutorials, guides, and sample applications that showcase best practices
- Produce engaging video content demonstrating key features and integration workflows
- Establish style guides and documentation standards
Developer Experience
- Identify and implement improvements to the developer journey
- Create and maintain SDK examples and starter projects
- Build internal tools to improve documentation workflows
- Contribute to the design of developer-facing features
- Gather and analyze developer feedback to drive documentation improvements
Technical Communication
- + Write technical blog posts and integration guides
+ Create content for developer communications
+ Contribute to developer support channels
+ Help identify and document common integration patterns and issues
+ Participate in developer community events
Qualifications
--------------
- 5+ years of technical experience, with at least 3 years focused on documentation
- Strong software development background with hands-on coding experience
- Excellent technical writing skills with a portfolio of documentation work
- Experience with API documentation and developer guides
- Proficiency in multiple programming languages
- Experience with documentation tools and static site generators
- Strong communication skills and ability to explain complex technical concepts
- Experience with version control systems (Git) and collaborative development workflows
Nice to Have
------------
- Experience building and maintaining documentation infrastructure
- Background in creating technical video content
- Experience with documentation-as-code approaches
- Knowledge of developer metrics and analytics
- Experience with OpenAPI/Swagger specifications
- Understanding of developer experience (DX) best practices
- Knowledge of continuous integration/continuous deployment (CI/CD) practices
Metronome is the leading usage-based billing platform built for modern software companies. We help teams launch products faster, iterate on pricing quickly, and deliver a first-class billing experience—all with speed, control, and confidence.
About the Role
--------------
As Product Operations Leader, you will be a key member of the Product organization, reporting directly to the Chief Product Officer. You'll be responsible for creating and implementing the operational framework that enables our product teams to work efficiently and effectively at scale. This role combines strategic thinking with hands-on operational excellence to support our product organization's growth.
Responsibilities
----------------
- Design and implement scalable processes, tools, and workflows to enhance product development efficiency and cross-functional collaboration
- Partner with Product, Engineering, and Design leaders to establish and optimize product development methodologies and best practices
- Create and maintain product team metrics and dashboards to drive data-informed decision making
- Develop and oversee product portfolio management processes, including roadmap planning
- Previous experience as a Product Manager at an early-stage or scaling company
- Experience with modern product development tools (e.g., Jira, Productboard, Amplitude)
- Experience in building and leading teams
- Background in process improvement methodologies (e.g., Agile, Lean)
- Track record of improving collaboration between GTM and R&D teams
- and resource allocation frameworks
- Lead initiatives to improve product feedback loops, including streamlining communication between GTM and R&D teams
- Build and optimize frameworks for translating customer and market feedback from GTM teams into actionable product requirements
- Establish processes for regular knowledge sharing and alignment between GTM and R&D organizations
- Build and manage internal product documentation and knowledge management systems
- Facilitate effective communication and alignment across product teams and with key stakeholders
- Drive operational excellence in product planning, execution, and launch processes
- Identify opportunities for process improvement and lead change management initiatives
Qualifications
--------------
- 5+ years of experience in Product Operations, Product Management, or related roles
- Proven track record of building and scaling operational processes in fast-growing technology companies
- Strong understanding of product development methodologies and best practices
- Excellence in cross-functional collaboration and stakeholder management
- Experience implementing and optimizing product development tools and systems
- Strong analytical skills with experience in data-driven decision making
- Outstanding written and verbal communication skills
- Bachelor's degree in Business, Computer Science, or related field
Nice to Have
------------
- Previous experience as a Product Manager at an early-stage or scaling company
- Experience with modern product development tools (e.g., Jira, Productboard, Amplitude)
- Experience in building and leading teams
- Background in process improvement methodologies (e.g., Agile, Lean)
- Track record of improving collaboration between GTM and R&D teams
Metronome is the leading usage-based billing platform built for modern software companies. We help teams launch products faster, iterate on pricing quickly, and deliver a first-class billing experience—all with speed, control, and confidence.
About the Role
--------------
We're seeking an experienced General Manager to lead our Product Led Growth (PLG) initiatives, combining strategic marketing leadership with deep product expertise. This role will be instrumental in driving user acquisition, activation, and revenue growth through our product-led motion, with a particular focus on developers and technical decision-makers building modern pricing infrastructure. Given Metronome's position in the usage-based billing space, you'll have the unique opportunity to help companies transition to and scale usage-based business models while driving our own PLG motion.
This role offers an exciting opportunity to shape the future of our product-led growth strategy and build a world-class PLG organization. The ideal candidate will bring both strategic vision and hands-on execution experience to drive sustainable growth through product-led initiatives.
Responsibilities
----------------
Strategy & Leadership
- Own the end-to-end PLG strategy, including defining KPIs, growth targets, and operational plans
- Lead cross-functional teams across product, marketing, and growth to execute on PLG initiatives
- Develop and optimize the self-service user journey from initial product discovery through conversion
- Build and manage a high-performing team of growth marketers and product managers
Product Management
- Drive product decisions that enhance user acquisition, activation, monetization, and in-product expansion opportunities
- Collaborate with engineering teams to implement and optimize growth experiments
- Define and execute the product roadmap for self-service capabilities
- Leverage data and user research to identify friction points and growth opportunities
- Champion developer experience and technical product excellence
Growth Marketing & Demand Generation
- Design and execute demand generation strategies focused on developer acquisition and the broader usage-based billing ecosystem
- Optimize conversion throughout the entire user journey, with particular attention to helping users understand and implement usage-based pricing models
- Create compelling narratives and content strategies that resonate with technical audiences and demonstrate the value of usage-based billing
- Establish metrics and analytics frameworks to measure marketing effectiveness
- Build thought leadership around modern pricing infrastructure and usage-based business models
- Scale customer acquisition through both organic and paid channels
- Design and implement in-product upsell experiences that drive organic expansion
- Identify and capitalize on product usage patterns that indicate expansion readiness
Business Operations
- Develop and manage the PLG P&L
- Create forecasts and growth models for the self-service business
- Identify and execute on opportunities to improve unit economics
- Build partnerships with sales to enable smooth hand-offs for product-qualified leads
Qualifications
--------------
- 8+ years of experience in product management, growth marketing, or related fields
- Proven track record of driving growth at developer-focused or technical B2B companies
- Strong understanding of PLG metrics, frameworks, and best practices
- Experience building and scaling self-service revenue streams
- Deep understanding of SaaS business models, particularly usage-based pricing
- Data-driven approach with experience in experimentation and optimization
- Excellence in cross-functional leadership and stakeholder management
- Ability to understand and communicate complex technical concepts around billing infrastructure
Nice to Have
------------
- Experience at successful PLG companies in the developer tools, infrastructure, billing, or B2B SaaS space
- Familiarity with usage-based pricing models and modern billing infrastructure
- Track record of scaling early-stage startups in product, growth, or leadership roles
- Technical background or hands-on experience with software development
- Strong analytical skills with experience in SQL, product analytics, and business intelligence tools
- Track record of building and leading high-performing teams
Impact & Success Metrics
-----------------------------
In this role, success will be measured by:
- Growth in self-service revenue, user acquisition, and expansion revenue from existing customers
- Improvement in key PLG metrics (activation rate, conversion rate, time-to-value)
- Efficiency of customer acquisition costs and unit economics
- Quality of the product experience and developer satisfaction
- Team development and organizational effectiveness
Metronome is the leading usage-based billing platform built for modern software companies. We help teams launch products faster, iterate on pricing quickly, and deliver a first-class billing experience—all with speed, control, and confidence.
About the Role
--------------
As Product Operations Leader, you will be a key member of the Product organization, reporting directly to the Chief Product Officer. You'll be responsible for creating and implementing the operational framework that enables our product teams to work efficiently and effectively at scale. This role combines strategic thinking with hands-on operational excellence to support our product organization's growth.
Responsibilities
----------------
- Design and implement scalable processes, tools, and workflows to enhance product development efficiency and cross-functional collaboration
- Partner with Product, Engineering, and Design leaders to establish and optimize product development methodologies and best practices
- Create and maintain product team metrics and dashboards to drive data-informed decision making
- Develop and oversee product portfolio management processes, including roadmap planning
- Previous experience as a Product Manager at an early-stage or scaling company
- Experience with modern product development tools (e.g., Jira, Productboard, Amplitude)
- Experience in building and leading teams
- Background in process improvement methodologies (e.g., Agile, Lean)
- Track record of improving collaboration between GTM and R&D teams
- and resource allocation frameworks
- Lead initiatives to improve product feedback loops, including streamlining communication between GTM and R&D teams
- Build and optimize frameworks for translating customer and market feedback from GTM teams into actionable product requirements
- Establish processes for regular knowledge sharing and alignment between GTM and R&D organizations
- Build and manage internal product documentation and knowledge management systems
- Facilitate effective communication and alignment across product teams and with key stakeholders
- Drive operational excellence in product planning, execution, and launch processes
- Identify opportunities for process improvement and lead change management initiatives
Qualifications
--------------
- 5+ years of experience in Product Operations, Product Management, or related roles
- Proven track record of building and scaling operational processes in fast-growing technology companies
- Strong understanding of product development methodologies and best practices
- Excellence in cross-functional collaboration and stakeholder management
- Experience implementing and optimizing product development tools and systems
- Strong analytical skills with experience in data-driven decision making
- Outstanding written and verbal communication skills
- Bachelor's degree in Business, Computer Science, or related field
Nice to Have
------------
- Previous experience as a Product Manager at an early-stage or scaling company
- Experience with modern product development tools (e.g., Jira, Productboard, Amplitude)
- Experience in building and leading teams
- Background in process improvement methodologies (e.g., Agile, Lean)
- Track record of improving collaboration between GTM and R&D teams
Metronome is the leading usage-based billing platform built for modern software companies. We help teams launch products faster, iterate on pricing quickly, and deliver a first-class billing experience—all with speed, control, and confidence.
About the Role
--------------
We're seeking a Technical Documentation Engineer who will own our documentation strategy and contribute to our broader developer experience initiatives. This role combines strong technical writing expertise with hands-on engineering skills to create comprehensive documentation and tools that help developers succeed with our platform.
Responsibilities
----------------
Documentation Leadership
- Own and execute our technical documentation strategy
- Create clear, concise, and accurate documentation for APIs, SDKs, and integrations
- Design and maintain our documentation infrastructure and tooling
- Develop tutorials, guides, and sample applications that showcase best practices
- Produce engaging video content demonstrating key features and integration workflows
- Establish style guides and documentation standards
Developer Experience
- Identify and implement improvements to the developer journey
- Create and maintain SDK examples and starter projects
- Build internal tools to improve documentation workflows
- Contribute to the design of developer-facing features
- Gather and analyze developer feedback to drive documentation improvements
Technical Communication
- + Write technical blog posts and integration guides
+ Create content for developer communications
+ Contribute to developer support channels
+ Help identify and document common integration patterns and issues
+ Participate in developer community events
Qualifications
--------------
- 5+ years of technical experience, with at least 3 years focused on documentation
- Strong software development background with hands-on coding experience
- Excellent technical writing skills with a portfolio of documentation work
- Experience with API documentation and developer guides
- Proficiency in multiple programming languages
- Experience with documentation tools and static site generators
- Strong communication skills and ability to explain complex technical concepts
- Experience with version control systems (Git) and collaborative development workflows
Nice to Have
------------
- Experience building and maintaining documentation infrastructure
- Background in creating technical video content
- Experience with documentation-as-code approaches
- Knowledge of developer metrics and analytics
- Experience with OpenAPI/Swagger specifications
- Understanding of developer experience (DX) best practices
- Knowledge of continuous integration/continuous deployment (CI/CD) practices
Metronome is the leading usage-based billing platform built for modern software companies. We help teams launch products faster, iterate on pricing quickly, and deliver a first-class billing experience—all with speed, control, and confidence.
About the Role
--------------
We're seeking an experienced General Manager to lead our Product Led Growth (PLG) initiatives, combining strategic marketing leadership with deep product expertise. This role will be instrumental in driving user acquisition, activation, and revenue growth through our product-led motion, with a particular focus on developers and technical decision-makers building modern pricing infrastructure. Given Metronome's position in the usage-based billing space, you'll have the unique opportunity to help companies transition to and scale usage-based business models while driving our own PLG motion.
This role offers an exciting opportunity to shape the future of our product-led growth strategy and build a world-class PLG organization. The ideal candidate will bring both strategic vision and hands-on execution experience to drive sustainable growth through product-led initiatives.
Responsibilities
----------------
Strategy & Leadership
- Own the end-to-end PLG strategy, including defining KPIs, growth targets, and operational plans
- Lead cross-functional teams across product, marketing, and growth to execute on PLG initiatives
- Develop and optimize the self-service user journey from initial product discovery through conversion
- Build and manage a high-performing team of growth marketers and product managers
Product Management
- Drive product decisions that enhance user acquisition, activation, monetization, and in-product expansion opportunities
- Collaborate with engineering teams to implement and optimize growth experiments
- Define and execute the product roadmap for self-service capabilities
- Leverage data and user research to identify friction points and growth opportunities
- Champion developer experience and technical product excellence
Growth Marketing & Demand Generation
- Design and execute demand generation strategies focused on developer acquisition and the broader usage-based billing ecosystem
- Optimize conversion throughout the entire user journey, with particular attention to helping users understand and implement usage-based pricing models
- Create compelling narratives and content strategies that resonate with technical audiences and demonstrate the value of usage-based billing
- Establish metrics and analytics frameworks to measure marketing effectiveness
- Build thought leadership around modern pricing infrastructure and usage-based business models
- Scale customer acquisition through both organic and paid channels
- Design and implement in-product upsell experiences that drive organic expansion
- Identify and capitalize on product usage patterns that indicate expansion readiness
Business Operations
- Develop and manage the PLG P&L
- Create forecasts and growth models for the self-service business
- Identify and execute on opportunities to improve unit economics
- Build partnerships with sales to enable smooth hand-offs for product-qualified leads
Qualifications
--------------
- 8+ years of experience in product management, growth marketing, or related fields
- Proven track record of driving growth at developer-focused or technical B2B companies
- Strong understanding of PLG metrics, frameworks, and best practices
- Experience building and scaling self-service revenue streams
- Deep understanding of SaaS business models, particularly usage-based pricing
- Data-driven approach with experience in experimentation and optimization
- Excellence in cross-functional leadership and stakeholder management
- Ability to understand and communicate complex technical concepts around billing infrastructure
Nice to Have
------------
- Experience at successful PLG companies in the developer tools, infrastructure, billing, or B2B SaaS space
- Familiarity with usage-based pricing models and modern billing infrastructure
- Track record of scaling early-stage startups in product, growth, or leadership roles
- Technical background or hands-on experience with software development
- Strong analytical skills with experience in SQL, product analytics, and business intelligence tools
- Track record of building and leading high-performing teams
Impact & Success Metrics
-----------------------------
In this role, success will be measured by:
- Growth in self-service revenue, user acquisition, and expansion revenue from existing customers
- Improvement in key PLG metrics (activation rate, conversion rate, time-to-value)
- Efficiency of customer acquisition costs and unit economics
- Quality of the product experience and developer satisfaction
- Team development and organizational effectiveness
Metronome is the leading usage-based billing platform built for modern software companies. We help teams launch products faster, iterate on pricing quickly, and deliver a first-class billing experience—all with speed, control, and confidence.
About The Role
--------------
Metronome is building a new real-time source of truth for business data, starting with powering the software industry's transition to usage-based business models.
As a staff product designer at Metronome, you’ll be championing our internal design bar, helping set design strategy, and partnering with engineering and product to drive our product strategy forward. You will serve both as an IC and as a design champion throughout the company, promoting design excellence as the team grows. You’ll be apart of a foundational design team responsible for both shipping impactful design projects and simultaneously setting the standard for all design at Metronome.
Qualifications
--------------
- You have 8+ years of experience in complex product design, ideally with high-ownership projects
- Your portfolio includes a proven track record of shipping design work in web applications
- You are an excellent visual and written communicator, able to clearly communicate your design work and the support for your design decisions
- You have experience with advanced modern-day UX/UI tools (e.g. Figma, Sketch)
- You understand systems thinking and component-based design patterns. You have worked closely with engineering on implementing design patterns into a system.
- You’ve worked on 0-1 products and are familiar with full stack design process (research, iteration + testing etc)
- You are passionate about collaboration and encourage diverse perspectives across your team to participate in your design process
- You have worked on developer-persona products and have enterprise experience
- You want to work in an iterative, high-growth collaborative environment
Metronome is the leading usage-based billing platform built for modern software companies. We help teams launch products faster, iterate on pricing quickly, and deliver a first-class billing experience—all with speed, control, and confidence.
About the role
--------------
Our marketing team is lean and agile, and this role as the first Technical Product Marketing Manager is critical to our success. You will be pivotal in bridging the gap between our technical products and market adoption. This position demands a blend of technical expertise, marketing insight, and customer-focused thinking to drive product success in a highly competitive landscape.
Examples of Tasks You Might Work On
---------------------------------------
- Create high-impact technical marketing materials, such as whitepapers, case studies, product briefs, technical blogs, webinars, and presentations that effectively communicate product value.
- Conduct deep market research to understand competitor positioning, customer needs, and industry trends. Use these insights to inform product strategy and differentiation.
- Partner with sales teams to create assets and tools that drive conversions, including technical decks, battle cards, and objection-handling guides
- Create resources that enable users to maximize the value of our products, such as user guides, tutorials, and FAQs
- Create and present engaging product demos at webinars, in-person meetups, and industry conferences to showcase product capabilities and value to diverse audiences.
Impact You'll Have
----------------------
- Drive product adoption by creating clear messaging that highlights product value.
- Equip sales teams with impactful materials and training to improve conversions.
- Simplify complex technical concepts to enhance customer understanding and engagement.
- Creating content and sales enablement materials to drive connection with our most important technical buyers.
Qualifications
--------------
- 5+ years of experience in technical product marketing or product marketing, ideally in a B2B environment.
- Strong technical foundation with the ability to understand and articulate complex concepts effectively.
- Proven experience collaborating closely with product and engineering teams to create compelling product and marketing materials, as well as training sales teams on new features.
- Action-oriented mindset with the ability to drive initiatives end-to-end, from ideation to execution, even with limited resources.
- Exceptional communication and interpersonal skills, with a talent for translating technical details into customer value.
- Experience creating content and moderating demos and webinars
- B2B marketing experience
Bonus Points
- Developer marketing experience
- Fintech and/or Infrastructure experience
Compensation
------------
The estimated base salary range for this role is $180,000 - $220,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.
The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.
We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!
Metronome is the leading usage-based billing platform built for modern software companies. We help teams launch products faster, iterate on pricing quickly, and deliver a first-class billing experience—all with speed, control, and confidence.
About the Role
--------------
This role is targeted at product managers with enterprise experience. Our sales cycle, GTM and customer feedback loops involve spending hours a week with customers, which means that we need product managers who are adept at navigating the complex dynamics between customer feedback, product strategy, and internal resourcing constraints.
😍 Understand and delight customers. Spend hours a week with customers. Understand billing problems better than seasoned finance pros. Ensure that customers trust and love Metronome.
🗣️ Inform product strategy. Work directly with the co-founders to articulate a strategy that balances short-term customer needs, long-term strategic opportunities, and ecosystem-wide trends in the market.
🧠 Pick the right problems. Identify the key problems Metronome needs to be solving by understanding the market, our unique strengths, and the technical opportunities afforded by our product. Work with engineering and design to ensure we're never wasting time pursuing boondoggles.
📈 Prioritize impactful features. Understand which features actually matter to our users, and solve them in a way that generates the impact without taking years to ship.
⚓ Ship features efficiently. Work directly with engineering and design so that product features make their way through the product development pipeline as quickly and safely as possible.
👔 Tie the room together. Product is the heart of Metronome. You'll spend lots of time working with internal members of our sales and marketing teams to ensure they always know the state of the product and how to message features to customers.
Impact You'll Make
------------------
- Product processes. It's abundantly clear to all personnel how to take an idea and turn it into a shipped feature. Features move quickly through the product development pipeline.
- World class product. The product fits like a glove to new customers with minimal custom configuration. The product strikes the right balance between automation and manual-control. Our billing platform lets businesses bill in exactly the ways they want to.
- Customer feedback. You can point to features in the product that originated from specific customers. Customers feel confident that they can come to you with new problems and Metronome will deliver great solutions, efficiently.
- Product roadmap. Customers and internal staff always understand what is coming down the product pike, and the roadmap seamlessly updates as the company changes course.
- Customer delight. Customers know your face and light up when you enter the room. You are the person who makes their lives easier and enables them to spend less time thinking about billing.
- Company culture: Product, engineering and design are locked onto the same problems at all times. The team can't imagine how they could ever have functioned before you arrived.
Qualifications
--------------
- 5+ years of enterprise product management experience
- Worked on developer-centric products and/or platforms
- Logical thinker with an ability to think from first principles as necessary
- High degree of ownership, paired with a strong ability to prioritize
- Ability to work directly with customers on a daily basis
- CS or other technical degree, or work experience as a software engineer
Bonus
- Experience with hypergrowth as an early product hire at a successful B2B startup
- Experience building a high performing Product team
- Experience with logs, metrics, billing, finance, or other infrastructure or financial tooling and concepts
Compensation
The estimated base salary range for this role is $165,000 - $192,500. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.
The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.
We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!
Metronome is the leading usage-based billing platform built for modern software companies. We help teams launch products faster, iterate on pricing quickly, and deliver a first-class billing experience—all with speed, control, and confidence.
About the Role
--------------
As a foundational team member on Metronome’s Customer Growth team, you’ll own a mission-critical role, partnering directly with our customers to drive their business forward. As the account owner you’ll build strong, impactful partnerships, spanning from hands-on account management to capturing new growth opportunities, championing customer needs with our product team, providing business and technical guidance and ensuring our clients see the full value of Metronome and a usage-based approach.
Step into a role that’s central to Metronome’s revenue engine and the future of our customers’ success. Join us in delivering an unmatched customer experience and maximizing every opportunity for growth.
Examples of Tasks You Might Work On
---------------------------------------
- Lead key client meetings, including Executive Business Reviews (EBRs) and roadmap discussions, to drive towards shared goals, review progress, and explore new growth opportunities.
- Own upsells and expansion opportunities by analyzing client usage data and aligning solutions with their evolving needs.
- Act as the primary escalation point for tricky client issues, troubleshooting with internal teams and proactively managing risks to maintain high client satisfaction.
- Translate client feedback into actionable improvements with product and engineering teams, ensuring the product evolves in alignment with customer needs and market trends.
- Drive end-to-end project plans for complex deployments, coordinating timelines, resources, and deliverables across internal and client teams.
Impact You'll Have
----------------------
- Own and drive customer growth: Unlock new revenue opportunities through strategic use case expansions and up-sells, ensuring clients derive increasing value over time.
- Maximize customer satisfaction: Build strong, lasting relationships with companies at the frontier of their industries and proactively address their challenges, driving exceptional client experiences and higher retention rates.
- Shape product roadmap: Represent the voice of the customer, providing actionable insights to product and engineering teams to shape our roadmap and future development.
- Drive cross-functional collaboration: Align internal teams—sales, marketing, product, and engineering—around customer needs to ensure seamless project execution and delivery.
Minimum Requirements
------------------------
- 5+ years of experience in a related post-sales function or customer engagement role
- Excellent project management skills and experience managing complex projects across multiple teams
- Ability to own and identify growth opportunities and execute on strategic account plans to drive long-term customer growth
- Natural relationship builder who loves to spend time with customers
- Technical aptitude to build credibility with and act as an advisor to CTOs/CPOs in matters of data, pricing, and billing
Bonus Points
- Communicate with a broad range of stakeholders, CEO/CTOs, product, engineering, finance
- High degree of ownership, paired with a strong ability to prioritize
- Experience working with customers as a founder or early hire at a software company
- Familiarity with financial concepts or pricing/billing
- Experience in management consulting or enterprise SaaS company
Compensation
The estimated base salary range for this role is $150,000 - $200,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.
The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.
We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!
Metronome is the leading usage-based billing platform built for modern software companies. We help teams launch products faster, iterate on pricing quickly, and deliver a first-class billing experience—all with speed, control, and confidence.
About the Role
--------------
We are looking for an experienced engineer who is excited about building out our Kafka-based data streaming platform. Your job will be to build out a scalable infrastructure as well as a set of platform features to make developing new products faster and safer.
What You Might Work On
----------------------
- Producing a lambda or a new containerized service reading from a Kafka stream to calculate real-time customer spend
- Writing Terraform code to manage permissions on a third party service like Auth0
- Spin up a new datastore for storing customer invoices
- Connect an internal service to an external API
- Create a new service and associate it with a new CI/CD job to make sure it deploys automatically and gracefully
Impact You'll Have
------------------
- The platform you build allows your co-workers move more quickly
- The infrastructure you build helps your co-workers do the right thing by default
- Customer data is safer because you have built secure, resilient, and high-uptime services
- The Metronome team is more well-rounded because you bring your unique personality to work and help create an inclusive fun environment focused on helping our customers get the most value out of Metronome.
Qualifications
--------------
- 5+ years of relevant work experience
- Help design and build out the backend infrastructure for the Metronome product
- Write backend code for anything from stream processing jobs, custom GraphQL resolvers, integrations with downstream systems, and platform code for making the aforementioned as easy and safe as possible
- Safeguard the reliability and resiliency of our backend systems by following security and infrastructure best practices
- Work closely with the frontend engineers to deliver an incredible user experience on our APIs and frontend product
- Work closely with co-founders and customers to inform what's possible, what's difficult, and what's easy
- Much more! As a small startup, we need folks to pitch in wherever they can.
We don't filter based on current expertise, so at Metronome you will learn:
- AWS (S3, RDS, API Gateway, ECS, Fargate, Lambda, MKS, and more!)
- Infrastructure as Code (Terraform, Serverless Framework)
- Languages (Python, Typescript, Java - for working with Kafka)
- CI/CD (AWS CodePipeline & CodeDeploy, CircleCI)
Compensation
The estimated base salary range for this role is $150,000 - $217,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.
The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.
We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!
Metronome is the leading usage-based billing platform built for modern software companies. We help teams launch products faster, iterate on pricing quickly, and deliver a first-class billing experience—all with speed, control, and confidence.
About the Role
--------------
The Product Engineering team at Metronome is responsible for crafting billing solutions for our self-serve and enterprise customers. This role offers the opportunity to explore how businesses bill their customers, unlock insights from usage data, and deliver a delightful user experience through APIs and UI. As a product engineer, you will be working in Squad, a cross-functional team to deliver specific mission.
Qualifications
--------------
- Proven track record of execution: 5+ years of hands-on engineering experience building world-class products.
- Craftsmanship in code: You take pride in shipping high-quality, thoughtful features, setting a high bar for maintainability and elegance.
- Customer empathy: You deeply understand customer needs and translate them into intuitive solutions.
- Growth mindset: You value diverse perspectives and are committed to continuous learning.
- Tech-savvy and curious: Whether you’re familiar with our stack or excited to learn, you thrive on picking up new tools. Our current tech stack is:
+ Infrastructure as Code (Terraform, Serverless Framework)
+ Languages (mainly Typescript, sometimes Python)
+ Frontend Tools and Frameworks (React, Apollo GraphQL, Webpack, React Testing Library)
+ CI/CD (AWS CodePipeline & CodeDeploy, CircleCI)
What You Might Work On
----------------------
- Design and build impactful features: Develop complex, full-stack features that span across both backend and frontend.
- Cross-team collaboration: Partner with other engineering teams, designers, product managers, and Go To Market (GTM) teams to define product strategy and deliver from concept to implementation.
- Mentor and grow: Share your knowledge to help teammates grow while learning from their expertise.
Compensation
The estimated base salary range for this role is $165,000 - $192,500. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.
The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.
We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!
Metronome is the leading usage-based billing platform built for modern software companies. We help teams launch products faster, iterate on pricing quickly, and deliver a first-class billing experience—all with speed, control, and confidence.
About the role
--------------
Metronome is building a high-volume data collection and processing system to support usage-based billing functionality. We ingest tens of billions of events per month that represent our customers' product usage data (also known as metering data) to then calculate revenue on a monthly basis. A key part of our product strategy is to make Metronome a connected system that streams out data to our users' ecosystem, including data warehouses, business systems, and BI tools.
In this role, you will be responsible for maturing and scaling our architecture and laying the foundations for new product offerings based on machine learning and data exploration capabilities. You will manage our Spark and Kafka-based data infrastructure which powers several of our critical product functionalities.
This role offers high visibility and impact, as you will enable our users to solve billing challenges using critical product usage and revenue data.
What You Might Work On
----------------------
- Build batch and streaming pipelines capable of processing millions of events per second and generating billions of downstream records within a single job
- Design how Metronome’s complex domain model and billing logic can be implemented on top of our data platform
- Own the usage of Spark across all of Metronome. Champion existing and net new use cases that can be successfully run on top of Spark as a platform
- Shape the direction of Metronome’s data platform as the second specialize data engineering hire at the company
- Influence the overall architecture of Metronome. Drive the technical direction around usage of batch, streaming and real time compute primitives. Define how key technologies like Spark, Flink and Druid fit into our company-level strategy.
Impact You'll Have
------------------
- All of the above work is critical to the core of Metronome
- The Metronome team is more well-rounded because you bring your unique personality to work and help create an inclusive fun environment focused on helping our customers get the most value out of Metronome.
Qualifications
--------------
- 6+ years of industry experience in a technical role
- 2+ years experience in a backend software engineering role
- 2+ years experience building data pipelines in Spark or Flink
- You write high quality, well tested code to meet the needs of your customers and stakeholders
- Excitement to dive deep into our business domain and work with product, design, and our customers to deliver the best solutions possible
We don't filter based on current expertise, so at Metronome you will learn
- AWS (S3, RDS, API Gateway, ECS, Fargate, Lambda, MKS, and more!)
- Infrastructure as Code (Terraform, Serverless Framework)
- Languages (Python, Typescript, Java - for working with Kafka)
- CI/CD (AWS CodePipeline & CodeDeploy, CircleCI)
Compensation
The estimated base salary range for this role is $150,000 - $217,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.
The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.
We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!
Metronome is the leading usage-based billing platform built for modern software companies. We help teams launch products faster, iterate on pricing quickly, and deliver a first-class billing experience—all with speed, control, and confidence.
About the Role
--------------
We are looking for an Engineering Manager who has a solid track record of developing and nurturing high-performing product engineering teams. The ideal candidate will be capable of understanding the technical details, and work with the team to deliver incremental values. You know how to support engineers at all stages of their career and are motivated to help them do their best work.
What You'll Do
--------------
- Drive execution and delivery: You’ll oversee multiple projects. Partner with engineers, product managers, and cross-stakeholders to set priorities, define milestones, and ensure timely, high-quality delivery.
- Manage engineers: Provide coaching, feedback, and mentorship to a group of 7+ engineers, enabling their professional growth.
- Recruit and retain top talent: Play a key role in hiring skilled engineers and creating an environment to maximize their potential and impact
- Drive org-level initiative: We value diverse perspectives and unique strengths. Whether you’re passionate about our mentorship program, improving testing strategy, or a culture builder, you will drive initiatives that solve broad problems in the org.
Qualifications
--------------
- 2+ years of engineering management experience: You’ve led product-focused teams, including senior engineers.
- 5+ years of technical experience: You’ve been in a highly technical role and understand what makes a great software engineer.
- Strong organizational skills: You excel at managing multiple projects from concept to delivery and production support.
- Experience building and supporting teams: You’re skilled in hiring, coaching, and performance management.
- Commitment to inclusivity: You build diverse and inclusive teams through empathetic and direct communication.
Compensation
The estimated base salary range for this role is $195,000 - $225,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.
The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.
We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!
Our doors are open.
We strengthen our communities one neighborhood at a time.
Great things happen when we listen to our customers and each other.
We work hard, and we reward hard work.
Our organization is a fun and friendly place where teamwork rules.
Customer service is our way of life.
Personal honesty and integrity are the foundation of our success.
Our brands are the most valuable things we own.
Succeed as a team
Explicit accountability, broad responsibility
Strive for excellence
Take Nothing for Granted
Career Vitality.
Great Benefits.
Innovative.
Flexibility.
Misson-Driven.
Private.
Flexibility
Mission-Driven
Scrapmatism
Customer obsessed
World-class orchestra
Meet the moment
Growth mindset
Own it
🧻 Wipe the others’ Ass.
💪 Improve 1% daily.
✅ Done is better than perfect.
🔥 Run to the fire.
💼 Be an owner.
You Belong Here
Dare to Grow
Help Each Other Cross the Finish Line
Play for the Long Run
Clarify, Simplify, Focus
Empower with Context
Take Ownership, Be Bold, Be Excellent
Deliver Value
Do it with excellence
Creator success is our success
Default to generosity
Work in public
Create every day
Teach everything you know
We have Integrity
We move Quickly
We are Data-Driven
We are Transparent
We are Pioneering
We are Collaborative
Our Valued Behaviors
• We're on It
• Make It Simple
• The Full Story Told in Broad Daylight
• We Win as One
• Champion Diversity
• The Future Is Bright
We are one Zoox
We trust each other
We are inquisitive
We are mission-driven
Be the owner of your days
Rise to any challenge
Brighten the lives of those around you
Let your unique self shine through
Pursue Deliberate Simplicity
Let Curiosity Lead
Own Your Part
Act then adapt
Defy the Ordinary
Go Further Together
Same team
Progress over perfection
Give a shit
Innovation
Diversity, Equity & Inclusion
Excellence
Excellence t
Agility
Integrity
We care about each other
We maintain a healthy work-life balance and we always take care of one another.
We're nimble
We're proud to wear many hats and do whatever it takes to get things done. We don't shrug our shoulders or shy away from doing something because it's not part of our job descriptions.