Posted on 
Mar 14, 2024

Director of IT


At ebbo, our focus is on the employee, their growth and their work/life balance satisfaction is always Top of Mind. ebbo specializes in building custom premium loyalty programs for our clients. We also have a direct to consumer business where we manage consumer facing subscription shopping products, such as LivePlayGo, ShopSmarter and

Job Description

This is a hybrid position and we're looking for this person to come into the Rocky Hill, CT office twice a week.

Director of IT Overview: 

Clarus Direct seeks a Director of IT to manage our IT department, including Infrastructure, DevOps, Data, Production Operations, Release Management, and Compliance. As the Director of IT for Clarus Direct, you will be the driving force behind our IT strategy, responsible for overseeing key functions and ensuring they align with our business goals. Your ability to develop and execute a strategic roadmap, mentor our talented team, and lead implementations will be essential for our continued growth and success. 

Duties and Responsibilities of Director of IT: 

  • Strategic Planning: Develop and execute a strategic IT roadmap that aligns with our organizational objectives, fostering innovation and growth. 
  • Team Leadership: Mentor and lead a dedicated IT team, fostering their professional development and ensuring efficient operations. 
  • Infrastructure Management: Oversee the management, security, and scalability of our IT infrastructure to support our evolving needs. 
  • DevOps and Release Management: Streamline and optimize our DevOps and release management processes for efficient and reliable software deployments. 
  • Data / Database Management: Manage our Database and Analytics systems to meet our day-day business needs and growth initiatives. Ensure data integrity, security, and accessibility, driving data-driven decision-making across the organization. 
  • Compliance: Ensure that our IT practices and systems adhere to regulatory and compliance standards relevant to our industry. Maintain and support our PCI compliance. 

Skills and Experience of Director of IT: 

  • Bachelor's or master's degree in computer science/information technology, related field, or equivalent work experience.  
  • 7+ years of previous progressive IT Operations and management. 
  • 3+ years of managing high performing IT engineers and systems. 
  • Proven experience in leading IT functions within a small organization. 
  • Proficiency in overseeing Infrastructure, DevOps, Data, Production Operations, Release Management, and Compliance. 
  • Proficient ability to develop and execute strategic roadmaps. 
  • Exceptional leadership and mentoring skills.  
  • Demonstrated success in leading and implementing IT projects and initiatives. 

Perks and Benefits of Director of IT: 

  • Unlimited PTO, closing every Friday at 2pm (all year round) and a paid week off between Christmas and New Year's.  
  • Health Benefits: Medical, Dental, Vision, Disability, Life, Safe Harbor 401K plan with a 3% contribution from ebbo, 100% vested to you right away. 
  • Annual bonus and merit increases. 
  • DEI Program and Wellness Program with great prizes.   
  • Every team receives an annual budget for training opportunities.   
  • Tons of opportunity for mentorship and growth (career trajectories for employees). 

About ebbo  

At ebbo, our focus is on our team members. Your growth and work/life balance are always top of mind. The minute you step through the door (either in-office or virtually), you’ll be joining a company that values everyone’s input, rewards and recognizes exemplary work, prioritizes diversity, equity and inclusion and loves to have fun. You’ll also be a part of a company that is constantly being recognized for excellence. We’ve been chosen as a “Connecticut Top Workplace” nine years in a row, named one of Boston’s Best & Brightest “Top Company Cultures” nationally and featured in Forbes, Fast Company, Glossy and Chain Store Age.   

From a business perspective, ebbo is an all-in-one loyalty company. In addition to our suite of uniquely configurable loyalty solutions, ebbo’s data driven, full-service approach helps brands build customer engagement on repeat. ebbo also operates a direct-to-consumer business, called Clarus Direct. Learn more about us at  


ebbo is proud to be an Equal Opportunity/Affirmative Action employer. As such we are collecting this data from applicants. Completion of this data is voluntary and will not affect your opportunity for employment or terms or conditions of employment. This data will be used for reporting purposes only and will be kept separate from all other personnel records and only accessed by the Human Resources Department. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by law. 

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