Employee Relations Specialist

Aristocrat is a global entertainment and content creation company powered by technology to deliver world-leading casino and mobile games. Aristocrat offers a diverse range of products and services including electronic gaming machines, casino management systems, free-to-play mobile games and online real money games.
Job Description
Aristocrat Technologies is seeking a People & Culture Employee Relations Specialist within the MyP&C Global Operations team for a full-time role performing employee relations scope of services work. The successful candidate will own the employee relations tasks and actions, provide employee relations direction and guidance within an assigned region, serve as a contact for employee relations related initiatives, help navigate and resolve employee relations matters, provide policy interpretation and partner with internal stakeholders such as P&C business partners, P&C center of expertise, legal and compliance teams to ensure employee relations compliance with company policies and practices. The candidate will have a high level of accountability for achieving operational results within the employee relations team and will act as a subject matter expert across employee relations processes & practices and will work to optimize our employee relations scope of services and processes.
Roles and Responsibilities:
===========================
- Conduct thorough and objective investigations regarding but not limited to workplace issues, whistleblower, disciplinary, complaints and grievances.
- Respond to requests, assist employees and managers, document findings, make recommendations and drive appropriate actions to resolve complex employee related matters in a timely manner.
- Partner with the P&C business partners and assist managers to help assess, perform employee relations work, determine appropriate corrective actions, provide guidance and solutions, and mitigate risk across all employee relations scope of services and employee relation matters.
- Ensure corrective actions are fair, consistent and comply with all relevant laws, regulations, company employee standards and expectations.
- Analyze data to identify trends, produce metrics and create reports with recommended actions regarding employee relations initiatives.
- Capture and maintain comprehensive and detailed records within a case tool (ServiceNow) while maintaining a high level of confidentiality, develop documentation in response to an employment-related matters and liaise with legal/BP to prepare required documentation for employee, third party or governmental agencies.
- Represent Aristocrat in front of regulatory and governmental agencies regarding unemployment filings, hearings, appeals, works councils and other employee relations matters.
- Conduct exit interviews, surveys and analyze feedback to identify trends and areas for improvement.
- Identify, create, maintain and obtain approval for all necessary employee/labor relations policies, practices, handbooks and procedures across Aristocrat.
What We're Looking For
- Bachelor’s degree in related field with PHR or SHRM certification preferred.
- Minimum of 3 years of experience in employee and labor relations or as a P&C business partner supporting employee relations activities.
- Demonstrated in-depth knowledge of labor laws, investigations, conflict resolution, and employee relations best practices.
- Strong interpersonal and communication skills, both written and verbal to effectively navigate sensitive matters and deliver clear messages
- Working under minimal supervision, provide effective service, support, consultation and resolution of complex ER inquiries and issues through the informed application of company policies, programs, procedures, and federal/state laws.
- Demonstrated ability to conduct formal investigations involving all levels of interaction, documenting findings for legal and audit purposes and providing appropriate recommendations to senior business leaders.
- Proven ability to research information, analyze data, and use sound judgment to draw valid conclusions, prepare recommendations and build plans of action.
- Ability to establish credibility, build rapport and create trust in a virtual setting.
- Excellent consultative, listening, and verbal/written communication skills; ability to influence, negotiate and convey recommendations and opinions persuasively.
- Demonstrated ability to manage sensitive, emotional and confidential situations in a composed, discrete and professional manner.
- Excellent conflict resolution and problem-solving skills.
- Strong organizational skills with a demonstrated ability to prioritize and use time effectively and efficiently.
- Demonstrated ability to communicate effectively, verbally and in writing with department heads, managers, employees, and vendors to resolve problems and negotiate resolution.
Why Aristocrat?
Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.
We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V
- World Leader in Gaming Entertainment
- Robust benefits package
- Global career opportunities
Our Values
- All about the Player
- Talent Unleashed
- Collective Brilliance
- Good Business Good Citizen
Travel Expectations
None
Additional Information
Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.
At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.
Aristocrat is looking for a dedicated Employee Relations Specialist to join our dynamic MyP&C Global Operations team. At Aristocrat, we are dedicated to crafting a world-class work environment where our employees can thrive. Our mission is to bring happiness to life through the power of play, and we believe that starts with encouraging a positive and inclusive work environment. This role is pivotal in maintaining our high standards and ensuring that our employees' experiences are flawless.
As an Employee Relations Specialist, you will have a meaningful role in promoting a collaborative and inclusive work environment. Your expertise will help us navigate and resolve employee relations matters, ensuring compliance with our policies and practices. This is an outstanding opportunity to be part of an ambitious team dedicated to improving our employee relations processes and enhancing our company's culture. If you are passionate about making a real impact and being part of a forward-thinking team, this role is for you!
What You'll Do
- Conduct detailed and objective investigations into workplace issues, whistleblower cases, disciplinary actions, complaints, and grievances.
- Respond to requests, assist employees and managers, document findings, make recommendations, and drive appropriate actions to resolve complex employee-related matters.
- Partner with P&C business partners and assist managers in performing employee relations work, providing mentorship, and mitigating risk across all employee relations matters.
- Ensure corrective actions are fair, consistent, and align with relevant laws, regulations, and company standards.
- Analyze data to identify trends, produce metrics, and build reports with recommended actions.
- Maintain comprehensive and detailed records within a case tool (ServiceNow) while ensuring confidentiality.
- Represent Aristocrat in front of regulatory and governmental agencies regarding unemployment filings, hearings, appeals, and other employee relations matters.
- Conduct exit interviews, surveys, and analyze feedback to identify trends and areas for improvement.
- Build, maintain, and acquire approval for all necessary employee/labor relations policies, practices, handbooks, and procedures.
What We're Looking For
- CIPD Level 5 (Intermediate) or equivalent.
- Minimum of 3+ years of experience in employee and labor relations or as a P&C business partner supporting employee relations activities.
- Proficient in labor laws, investigations, conflict resolution, and employee relations standard methodologies.
- Strong interpersonal and communication skills, both written and verbal.
- Ability to work under minimal supervision, providing effective service, support, and resolution of complex employee relations inquiries.
- Proven ability to conduct formal investigations and provide appropriate recommendations.
- Ability to establish credibility, build rapport, and create trust in a virtual setting.
- Excellent consultative, listening, and verbal/written communication skills.
- Ability to manage sensitive, emotional, and confidential situations professionally.
- Strong conflict resolution and problem-solving skills.
- Demonstrated ability to prioritize and use time effectively and efficiently.
Why Aristocrat?
Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.
We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V
World Leader in Gaming Entertainment
Robust benefits package
Global career opportunities
Our Values
All about the Player
Talent Unleashed
Collective Brilliance
Good Business Good Citizen
Travel Expectations
NoneAdditional Information
Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.
At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.