Game Operations Engineer

The Games Operations Engineer plays a critical role in managing and deploying game and configuration releases. This position ensures timely updates, seamless operator integrations, and efficient content distribution. It requires close collaboration across teams to maintain quality, reliability, and performance in game delivery processes.

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What You'll Do

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Game & Configuration Management

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• Game Releases: Plan, schedule, and complete game releases, ensuring they are delivered on time and meet quality standards.
• Configuration Oversight: Handle game settings, metadata, and digital configurations to optimize user experience and performance.
• BAU Operations: Support ongoing business operations by applying updates and patches with minimal disruption.

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Market & Operator Support

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• Integration Support: Facilitate the onboarding of new markets and operators, ensuring technical compatibility and operational readiness.
• Technical Assistance: Fix and resolve issues during connection setups, offering hands-on support to operators and markets.
• Stakeholder Engagement: Maintain clear and proactive communication with all market and operator collaborators.

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Content Management

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• Content Enablement: Coordinate the release and activation of third-party, Ignite, and in-house content according to planned schedules.
• Configuration Setup: Define stakes, features, and gameplay parameters to ensure high-quality, compliant game experiences.
• Release Coordination: Partner with content developers and creators to prepare content for seamless deployment.

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Team Collaboration

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• Task Management: Work closely with Games Operations Coordinators to align task distribution with roadmap priorities.
• Issue Resolution: Act as a point of contact for internal critical issues and requests, ensuring swift resolution.
• multi-functional Support: Collaborate with development, QA, and operations teams to drive unified, successful releases.

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System Maintenance

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• Script Management: Maintain and improve content distribution scripts for both in-house and Ignite content.
• Monitoring: Proactively monitor systems for errors or inefficiencies during release cycles.
• Process Optimization: Implement continuous improvements based on feedback and post-release reviews.

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What We're Looking For

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Experience

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• Prior experience in game operations or a similar gaming industry role is helpful.
• Familiarity with content distribution and management systems is a plus.

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Skills

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• Excellent interpersonal and time management abilities.
• Strong verbal and written communication skills.
• Effective team coordination and prioritization skills.
• Strong trouble shooting skills

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Technical Competency

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• Experience with release automation and build systems.
• Proficiency in Microsoft Windows and Office tools.
• Knowledge of scripting (e.g., PowerShell) and programming (e.g., C#) for tooling is desirable.
• Experience with SQL databases
• API communication

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Personal Attributes

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• Able to perform well under pressure in multifaceted environments.
• Flexible availability during release windows and critical update periods.

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Company Summary

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Aristocrat Interactive

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Aristocrat Interactive is Aristocrat Leisure Limited’s (ASX:ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together.  The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB).

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About Aristocrat

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Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.

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Our Values

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• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

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Travel Expectations

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Up to 25%

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Additional Information

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Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

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At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.