Head of Revenue Operations & Strategy
Metronome is the leading usage-based billing platform built for modern software companies. We help teams launch products faster, iterate on pricing quickly, and deliver a first-class billing experience—all with speed, control, and confidence.
Job Description
About the Role
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As a leader in the RevOps organization, the Head of Revenue Operations is responsible for the performance, strategy, and alignment of revenue operations in the company. This position is responsible for overseeing the operations of Marketing, Sales, and Customer Success departments, and ensuring that the interaction between those departments is aligned with the larger company-wide strategy dictated by senior leadership across the company.
This role requires you to be hybrid in San Francisco or New York City.
What You'll Do
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Process:
- Implement communication structure between Sales, Marketing and Customer Success.
- Build key metrics to measure effectiveness of collaboration between all three groups
- Determine and optimize global territory and account assignments, and make recommendations on the design of the Sales organization
- Monitor and review the sales funnel on a weekly, monthly and quarterly basis
- Drive quarterly business reviews and forecasts
- Regularly present plans and reviews to the Board of Directors and Executive Team
- Assist in making hiring decisions
- Implement best-practices and standardization of sales processes leveraging efficiency and scalability
- Ensure alignment of Sales team with overall corporate objectives and priorities
- Work cross-functionally to resolve issues and facilitate the closing of business
Tools:
- Recommend and implement key tools to increase the impact of sellers
- Provide hands-on coaching/training on using our world class tech stack (SFDC, etc)
- Implement workflow / automation to reduce administrative tasks for sales team
People:
- Lead a world-class team of 3 people to start
- Set the sales development priorities and key selling strategies to achieve sales objectives
- Provides directional leadership for a fast growing team
- Lead the daily activities and quota performance management of team
- Consistently meets/exceeds outline individual and team metrics (quarterly and annually)
- Develop, document and administer global compensation plans and models that facilitate the scaling of the business
Qualifications
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- Masters degree in Business, or related field or equivalent experience
- 4-8 years’ experience in leading global sales operations in SAAS software - startup experience preferred
- 3-5 years experience leading sales teams with individual and/or group quota
- Ability to build strong relationships across global teams and functions
- Strong Microsoft Excel competence
- Executive communication skills
- Strong interpersonal and relationship skills
- Ability to work across cultures and time-zones
About the Role
As a leader in the RevOps organization, the Head of Revenue Operations is responsible for the performance, strategy, and alignment of revenue operations in the company. This position is responsible for overseeing the operations of Marketing, Sales, and Customer Success departments, and ensuring that the interaction between those departments is aligned with the larger company-wide strategy dictated by senior leadership across the company.
This role requires you to be hybrid in San Francisco or New York City.
What You'll Do
Process:
- Implement communication structure between Sales, Marketing and Customer Success.
- Build key metrics to measure effectiveness of collaboration between all three groups
- Determine and optimize global territory and account assignments, and make recommendations on the design of the Sales organization
- Monitor and review the sales funnel on a weekly, monthly and quarterly basis
- Drive quarterly business reviews and forecasts
- Regularly present plans and reviews to the Board of Directors and Executive Team
- Assist in making hiring decisions
- Implement best-practices and standardization of sales processes leveraging efficiency and scalability
- Ensure alignment of Sales team with overall corporate objectives and priorities
- Work cross-functionally to resolve issues and facilitate the closing of business
Tools:
- Recommend and implement key tools to increase the impact of sellers
- Provide hands-on coaching/training on using our world class tech stack (SFDC, etc)
- Implement workflow / automation to reduce administrative tasks for sales team
People:
- Lead a world-class team of 3 people to start
- Set the sales development priorities and key selling strategies to achieve sales objectives
- Provides directional leadership for a fast growing team
- Lead the daily activities and quota performance management of team
- Consistently meets/exceeds outline individual and team metrics (quarterly and annually)
- Develop, document and administer global compensation plans and models that facilitate the scaling of the business
Qualifications
- Masters degree in Business, or related field or equivalent experience
- 4-8 years’ experience in leading global sales operations in SAAS software - startup experience preferred
- 3-5 years experience leading sales teams with individual and/or group quota
- Ability to build strong relationships across global teams and functions
- Strong Microsoft Excel competence
- Executive communication skills
- Strong interpersonal and relationship skills
- Ability to work across cultures and time-zones
