Product Manager - Search & Recommendations (Consumer, Global Discovery)

Company Description

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As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

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Job Description

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We are on the lookout for an experienced Product Managerto join our team and lead the development and management of our consumer discovery products.  

At the center of our marketplace is the Discovery organization. This team is currently building Search, Recommendation, and intent collection systems to power our brands like Foodpanda, Glovo, Pedidos Ya, Talabat - serving millions of requests every day. The systems we build are critical for our online marketplaces with high availability and performance requirements and drive meaningful commercial value. They require crafting control loops through data, machine learning, and online serving systems to serve millions of consumers worldwide.  

Your mission is to continuously improve how we can help consumers effortlessly and delightfully find & discover what they want. The right candidate will balance pragmatism with innovation and forward-thinking leadership. You will need to deliver business value quickly while investing strategically in capabilities that have longer-term but potentially much higher payoffs. You should be an empathetic listener, capable of understanding and envisioning opportunities with a diverse set of partners.

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• Develop the product strategy, roadmap, and go-to-market plan for Discovery Products
• Define appropriate metrics to measure how effectively we’re meeting each objective and set clear targets to strive for improvement constantly
• Develop & use well-thought-out decision frameworks to align partner teams and leadership on marketplace growth. Effectively influence your peers & leadership for the best outcome
• Be the go-to person for questions, clarifications, and direction on Discovery products
• Develop strong feedback loops with peers leading our portfolio of brands and partner-facing teams
• Resolve dependencies critical to success and work with your peers in Data Science, Analytics, and other Platform teams across DH to establish effective operating models. Work with Engineering to drive sensible tradeoffs between product and architecture investments
• Communicate strategy, plan, tradeoffs, and progress through a regular cadence of written and verbal communication to DH's Consumer Leadership team

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Qualifications

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• 5+ years of product management experience in an eCommerce or Marketplace setting, experience orchestrating the delivery of value in an enterprise environment where different teams own different systems is a big plus
• Experience working with a globally distributed team and the ability to manage communications and product delivery across multiple time zones
• High degree of familiarity with Marketplace principles; proven ability to apply these to improve business results
• Prior machine learning experience, familiarity with statistical data analytics techniques; experience with end-to-end ML product delivery
• Experience translating business strategy into a detailed product roadmap, with a measurable, long-term positive impact on business performance
• Experience with feature delivery and tradeoffs of a product
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Scientific and data-driven; skilled in defining the right metrics, working effectively with engineers and data scientists and keeping teams motivated and accountable to meet targets.

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Additional Information

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Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

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• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
• We offer 27 days holiday with an extra day on 2nd and 3rd year of service
• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy
• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank,  Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan
• Look up and go for it. We will support you in developing yourself and your career: 1.000 € Educational Budget, Language Courses, Parental Support
• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Online Canteen, Corporate Discounts

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We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you.  

We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just let us know with an email to our Inclusion Officer at inclusion@deliveryhero.cominclude it in your application.  

Severely disabled applicants with equal qualifications will be given preferential consideration.  

You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.