Hi, We're Delivery Hero!

We are on a lookout for a hands-on Senior Data Scientist-Generative AI & Agents to join the Vendor Data Team on our journey to always deliver amazing experiences  and go beyond prompt engineering into autonomous orchestration: designing agents that generate their own prompts, tools that empower AI with real-world actions, and judge models that validate outputs. Your work won’t sit in research notebooks — it’ll ship.

​

The Agentic AI team is building the next generation of AI-native products — intelligent systems that reason, act, and adapt. We combine the power of large language models (LLMs), autonomous agents, and retrieval-augmented generation (RAG) to move beyond static prompts and chatbots into dynamic AI systems that solve real problems at scale. We don’t treat LLMs as tools to micromanage — we treat them as collaborators. Our products are designed to build and evolve themselves, leveraging AI to orchestrate workflows, make decisions, and continuously improve. If you’re ready to stop building brittle bots and start building AI that builds AI — this is your playground.

​

• Architect and deploy agent-based systems using LangChain, CrewAI, AutoGen, or custom frameworks
• Build and optimize RAG pipelines — from smart chunking to embeddings and vector search - Fine-tune and evaluate LLMs for reliability, relevance, and factuality
• Design evolving prompt and memory systems driven by LLMs and user feedback
• Implement simulation and feedback loops using judge models or agent testing harnesses 
• Partner cross-functionally with product, research, and engineering teams
• Stay current with the latest research in LLMs, generative modeling, and agent systems

​

​

<br>

What you need to be successful

​

<br>

• Machine learning fundamentals (supervised, unsupervised, reinforcement learning) - Data wrangling and preprocessing (Pandas, NumPy, etc.)
• LLMs and NLP expertise (Transformers, BERT, GPT, etc.
• Prompt engineering & fine-tuning
• Knowledge of tokenization, embeddings, and attention mechanism
• Using and fine-tuning Hugging Face models
• Evaluation metrics for generative models (BLEU, ROUGE, faithfulness, hallucination detection)

​

Nice to have:

​

• Open-source model experience (LLaMA3, Mistral, Mixtral) or custom inference stacks - Judge models, feedback loops, or synthetic user testing architectures
• Familiarity with prompt injection defenses, output validation, or agent safety
• Experience deploying generative AI in web or mobile products
• Academic or industry background in statistics, cognitive science, or human-AI interaction

​

​

<br>

<br>

Who we are

​

<br>

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

​

<br>

What's in it for you

​

<br>

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

​

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
• We offer 27 days holiday with an extra day on 2nd and 3rd year of service
• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.
• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy
• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank,  Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan
• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.

​

Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.

We are on the lookout for a Director of Product Design to lead the Rider Product Design team in Logistics on our journey to always deliver amazing experiences. 

At Delivery Hero, design is more than aesthetics—it’s about solving meaningful problems with empathy, simplicity, and impact. Our Logistics Rider Product Line owns the full end-to-end experience for our riders: from mobile apps (iOS & Android) to internal tools and dashboards that serve riders, fleet managers, and operations teams across the globe.

In this team, we’re tackling some of the most exciting challenges in last-mile delivery—making it efficient, sustainable, and scalable across groceries, restaurants, and retail. Our work helps real people: the riders on the road, the customers waiting for their orders, and the merchants growing their businesses.

This is a high-impact, high-visibility leadership role where you will shape the rider experience at a global scale. You’ll report to the VP of Product and work closely with product, engineering, and operations leadership.

You will directly lead 4 design managers and 1 principal designer, overseeing a multidisciplinary team of 20+ designers, including UX researchers and writers. You’ll balance strategic leadership, team development, and hands-on design excellence to ensure our rider-facing products are intuitive, delightful, and impactful.

What You’ll Do

​

• Lead & Grow a world-class team of product design managers, researchers, writers, and product designers.
• Drive design strategy and product vision across multiple rider-facing platforms in partnership with cross-functional leadership.
• Champion user-centered design, ensuring riders' voices are represented in every product decision.
• Guide design execution across discovery, prototyping, validation, and delivery—ensuring consistent quality, usability, and visual polish.
• Collaborate with senior stakeholders across Logistics and global teams to ensure alignment, clarity, and momentum.
• Build and evolve design culture through feedback loops, craft development, and continuous learning.
• Own and drive Product KPIs and OKRs, ensuring alignment with product and business goals.
• Inspire innovation and push boundaries—advocating for simplicity, accessibility, and long-term value.

​

​

What you need to be successful

​

​

<br>

• 7+ years of experience leading product design teams, with proven success in managing 20+ team members across functions.
• Strong leadership background in design management, especially coaching other managers and senior ICs.
• Demonstrated expertise in mobile-first design (iOS and Android) and internal tools.
• Deep understanding of UX principles, user research, content strategy, and design systems.
• Comfortable operating in agile, fast-paced environments while championing process and quality.
• Strong storytelling and stakeholder management skills, with the ability to influence across senior levels.
• Empathy for end-users (riders), passion for social impact, and an eye for design craft.
• Excellent verbal and written communication in English.

​

​

<br>

Who we are

​

<br>

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

​

<br>

What's in it for you

​

<br>

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

​

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
• We offer 27 days holiday with an extra day on 2nd and 3rd year of service
• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.
• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Gym & Bicycle Subsidy
• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank,  Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan
• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.

​

Ready to join our team? 

If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.

We are on a lookout for a hands-on Senior AI Engineer to join the Vendor Data Team on our journey to always deliver amazing experiences to go beyond prompt engineering into autonomous orchestration: designing agents that generate their own prompts, tools that empower AI with real-world actions, and judge models that validate outputs. Your work won’t sit in research notebooks — it’ll ship.

The Agentic AI team is building the next generation of AI-native products — intelligent systems that reason, act, and adapt. We combine the power of large language models (LLMs), autonomous agents, and retrieval-augmented generation (RAG) to move beyond static prompts and chatbots into dynamic AI systems that solve real problems at scale.

We don’t treat LLMs as tools to micromanage — we treat them as collaborators. Our products are designed to build and evolve themselves, leveraging AI to orchestrate workflows, make decisions, and continuously improve. If you’re ready to stop building brittle bots and start building AI that builds AI — this is your playground.

​

• Architect and deploy agent-based systems using LangChain, CrewAI, AutoGen, or custom-built orchestration frameworks
• Build and optimize RAG pipelines — from smart chunking to embedding strategies and vector search
• Design self-evolving prompt systems and dynamic decision flows driven by LLMs
• Develop APIs and services that let models talk to tools, data, and other systems
• Monitor, evaluate, and automate model feedback loops using AI-based simulation and testing agents
• Work cross-functionally with product and engineering teams to ship AI-native features, not just prototypes.

​

​

What you need to be successful

​

​

<br>

• 2+ years of experience in applied AI/ML engineering with real-world deployments
• Strong Python skills and experience with frameworks like LangChain, LlamaIndex, or Haystack - Deep knowledge of RAG, LLM mechanics, prompt design, and chaining
• Experience with vector databases (Pinecone, Weaviate, FAISS) and embedding models
• You take ownership. If something is unclear or blocked, you figure it out or find a way around it.
• You move fast but don’t cut corners — you care about quality and impact.
• You believe working code beats perfect plans, and that iteration is the fastest way to clarity.

​

Nice to have:

​

• Open-source model experience (e.g., LLaMA2, Mixtral, Mistral) or custom inference stacks - Judge models, feedback loops, or human-in-the-loop architecture
• Experience designing test harnesses using agent personas or synthetic users
• Familiarity with prompt injection mitigation, output validation, or agent safety
• Background in shipping AI inside real-world web or mobile products

​

​

<br>

Who we are

​

​

<br>

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

​

<br>

What's in it for you

​

<br>

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

​

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
• We offer 27 days holiday with an extra day on 2nd and 3rd year of service
• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.
• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy
• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank,  Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan
• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.

​

Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.

We are on the lookout for a Principal, AI Agent Strategy & Operations to join the Vendor team on our journey to always deliver amazing experiences. 

As part of our Vendor Team, you’ll be the driving force behind the success of thousands of restaurants, shops, and local businesses. Your contributions will empower vendors with advanced tools to manage their operations, boosting their visibility and reach. Every feature you help build will create growth opportunities for businesses of all sizes, strengthening Delivery Hero’s ecosystem and impact.

You will sit at the intersection of business, product, and operations, ensuring that our AI-powered agents not only work but scale reliably across 60+ countries. These agents are designed to support restaurant partners by advising them, driving growth, and automating key workflows, and your job is to make sure this happens at speed and with impact.

This is not a traditional ops role. We’re looking for someone with strong business acumen, structured thinking, and a drive to get things done in ambiguity. You may not have a background in product operations, and that’s okay. What matters more is your ability to move fast, solve tough problems, and collaborate across diverse teams.

​

• Design and operationalize scalable processes that support AI agent rollout, improvement, and adoption across markets
• Collaborate with product, engineering, analytics, and market ops teams to turn product vision into execution
• Build structured performance evaluation and feedback mechanisms to monitor agent success and uncover friction points
• Support go-to-market, experimentation, and agent tuning initiatives to ensure local success and global consistency
• Translate business insights into product recommendations, acting as a strategic partner to the product and data leads

​

What you need to be successful

​

• 4+ years of experience in a fast-paced, high-output environment such as management consulting, venture capital, or a startup / scale-up
• Strong problem-solving, with the ability to break down ambiguity into clear, actionable plans
• Solid commercial sense and analytical skills — you can connect user outcomes to business results
• Execution-focused, with a self-starter mindset and comfort in navigating unstructured environments
• Great communicator and team collaborator — able to align diverse stakeholders and keep momentum
• Interest in the evolving field of AI, with a curiosity for how technology can drive real-world business transformation

​

Nice to have:

​

• Experience working with data teams is a plus

​

Who we are

​

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

​

What's in it for you

​

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

​

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
• We offer 27 days holiday with an extra day on 2nd and 3rd year of service
• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.
• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Gym & Bicycle Subsidy
• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank,  Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan
• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.

​

Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.