Risk, Fraud & Payments Analyst

At Aristocrat, we excel in crafting an inclusive, collaborative environment for innovative minds.

​

What You'll Do

​

• Handle all actions following account blocks flagged as ‘Fraud,’ ensuring accurate follow-ups and tracking to maintain business continuity and customer contact.
• Conduct investigations into suspected 1st-party misuse, account compromise, or facility fraud cases.
• Detect and examine complex or high-risk fraud scenarios through the use of advanced fraud detection tools and data analysis.
• Evaluate daily fraud indicators, alerts, and referrals to distinguish genuine customers from fraudulent activity.
• Process, reject, or approve player withdrawals in compliance with company SLA standards.
• Address and resolve internal blocking issues and queries related to missing deposits, withdrawals, or customer payment issues.
• Collaborate with 3rd-party payment providers to improve investigations and resolve player issues promptly.
• Manage and address increased player complaints, ensuring service standards remain outstanding throughout the customer journey.
• Compile evidence and documents to respond to complaints raised by regulatory bodies like the MGA or UKGC regarding fraud, payments, and risk.
• Review and propose updates to risk, payments, and fraud procedures to improve customer friendliness and operational efficiency.
• Actively contribute to improving internal processes and recommending robust system improvements to prevent fraud.
• Liaise with both AML and Safer Gambling teams to identify emerging threats and devise mitigation strategies.
• Raise suspicions of organized crime, syndicates, impersonation, AML/CFT threats, or proceeds of crime to the AML Team/MLRO.
• Ensure KYC documents submitted by players are accurately vetted and align with company standards and SLA timelines.
• Aid in cross-training team members to improve departmental capabilities.
• Contribute knowledge and expertise to foster a cohesive and efficient team environment.
• Stay updated on the latest Payments technologies, fraud trends, tools, and regulatory changes.
• Actively engage in industry discussions to uphold guidelines for fraud prevention and risk management.

​

What We're Looking For

​

• 2+ years of experience in risk management, payments processing, or fraud detection.
• Demonstrated analytical abilities enabling the detection and examination of intricate fraud instances.
• Outstanding attention to detail and a methodical approach to problem-solving.
• Strong communication skills, both written and verbal, to effectively connect with internal and external collaborators.
• Ability to strictly adhere to company policies and regulatory standards.
• Experience with AML/CFT regulations and KYC processes.
• Skillful in the use of advanced fraud detection tools and data analysis software.
• Capability to actively participate in a team setting, exchanging information and skills.
• Ambitious and proactive approach with a dedication to continuous improvement.
• Bachelor’s degree in a related field or equivalent professional experience.

​

Join us at Aristocrat and become a part of a team that values excellence, innovation, and collaboration. Together, we can achieve outstanding results and make a meaningful impact in the world of gaming!

​

Company Summary

​

Aristocrat Interactive

​

Aristocrat Interactive is Aristocrat Leisure Limited’s (ASX:ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together.  The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB).

​

About Aristocrat

​

Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

None

​

Additional Information

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.