SaaS Engineer Lead

We are seeking a SaaS Engineer Lead to join the Productivity & Collaboration Team within Aristocrat Labs. This is a senior individual contributor role for an experienced SaaS professional who operates with a high degree of autonomy and technical judgment.

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The SaaS Lead Engineer is responsible for the architecture, administration, security, optimization, and evolution of enterprise Productivity and Collaboration SaaS platforms. This role serves as a trusted technical authority and does not include people management responsibilities

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The SaaS Lead Engineer plays a meaningful role in handling and optimizing the organization’s SaaS ecosystem. This position encompasses sophisticated deployment, administration, security, optimization, and improvement of SaaS solutions. The ideal candidate is highly organized, technically strong, and passionate about improving business efficiency through scalable technology solutions.

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What You'll Do

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• Serve as the technical owner for Productivity and Collaboration SaaS platforms, including Jira, Confluence, TestRail, and Slack
• Lead advanced configuration, administration, and optimization of SaaS environments, including workflows, automation, permissions, and integrations
• Own the architecture, administration, security, and ongoing evolution of enterprise Productivity and Collaboration SaaS platforms, including Jira, Confluence, TestRail, and Slack
• Ensure platform security, compliance, and data protection by means of proactive risk identification and mitigation
• Drive platform reliability and performance by leading troubleshooting and resolution of complex technical issues
• Act as the technical owner for Atlassian and Slack platforms, driving platform reliability, scalability, and standards
• Optimize SaaS usage and costs through usage analysis, training, and elimination of redundant or underutilized subscriptions
• Lead troubleshooting and resolution of complex platform issues and operational challenges
• Lead onboarding, rollout, and standardization of new SaaS tools, features, and configurations across the organization
• Partner with users and stakeholders to enable adoption, migrations, and continuous improvement of SaaS platforms
• Know the latest on SaaS and productivity platform standards and apply them to improve scalability and efficiency

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What We're Looking For

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• 5+ years of experience in SaaS administration or a related IT role supporting Efficiency and Collaboration tools.
• Solid understanding of cloud computing concepts and technologies.
• Proven experience with various SaaS applications (e.g., Jira, Confluence, TestRail, Unity, and Slack).
• Superb communication, interpersonal, and problem-solving skills.
• Strong analytical and organizational abilities, with the capacity to prioritize and manage multiple tasks effectively.

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Why Aristocrat?

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Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

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We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

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• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

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Our Values

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• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

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Travel Expectations

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None

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Pay Range

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$99,173 - $184,179 per year

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Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.

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This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at https://atibenefits.com/.

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Additional Information

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This role is subject to mandatory background screening and regulatory approvals. As part of your employment with Aristocrat, you may be required to complete a criminal background check, submit fingerprints, and obtain licenses or registrations with applicable gaming regulatory authorities.

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Aristocrat operates in a highly regulated environment and holds licenses in over 340 gaming jurisdictions worldwide. To meet our global compliance obligations, you will be required to provide the disclosure of relevant personal and background information to government agencies, sovereign nations/tribal regulators, and other applicable gaming regulatory bodies. This is a condition of Aristocrat’s gaming licenses. The specific information required may vary depending on the jurisdiction and project assignment.

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At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.