Salesforce Associate Principal Business Analyst
Aristocrat is a global entertainment and content creation company powered by technology to deliver world-leading casino and mobile games. Aristocrat offers a diverse range of products and services including electronic gaming machines, casino management systems, free-to-play mobile games and online real money games.
Job Description
Salesforce Lead Business Analyst will play a critical leadership role, managing the gathering and analysis of business requirements, providing strategic Salesforce solution design, and leading all aspects of the execution of Salesforce projects. This role acts as the primary liaison business collaborators and technical teams, with a focus on optimizing Salesforce processes, ensuring successful deployment, and driving user adoption across the organization.
What you'll do:
- Lead the analysis and documentation of sophisticated business requirements across multiple departments and projects.
- Translate business needs into detailed Salesforce functional specifications and ensure solutions align with organizational objectives.
- Coordinate and collaborate with Salesforce developers, administrators, product owners, and other collaborators to deliver end-to-end Salesforce solutions.
- Facilitate workshops and meetings to gather requirements, assess current processes, and find opportunities for automation and optimization.
- Develop comprehensive documentation such as process maps, user stories, acceptance criteria, and training materials.
- Oversee user acceptance testing (UAT), validate work you're doing, and ensure smooth transitions to production environments.
- Mentor and guide junior analysts, promoting standard processes and continuous improvement within the team.
- Stay ahead of with Salesforce releases, platform enhancements, and emerging standard processes, recommending tools and upgrades to improve value.
- Identify and handle project risks and resolve issues to maintain delivery timelines and quality standards.
Why Aristocrat?
Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.
We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V
- World Leader in Gaming Entertainment
- Robust benefits package
- Global career opportunities
Our Values
- All about the Player
- Talent Unleashed
- Collective Brilliance
- Good Business Good Citizen
Travel Expectations
None
Additional Information
Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.
At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.
At Aristocrat, we excel in crafting joy-filled experiences through impactful Salesforce solutions. As a Salesforce Associate Principal Business Analyst, you will play a crucial role in driving our mission forward. By joining our team, you'll be part of an exceptionally hard-working group, dedicated to delivering flawless Salesforce solutions that craft our company's success. Your contributions will have a significant impact, ensuring we stay ahead in an ambitious and competitive market.
What You'll Do
Lead the analysis and documentation of sophisticated business requirements across multiple departments and projects.
Translate complex business needs into detailed Salesforce functional specifications, ensuring alignment with organizational objectives.
Coordinate and collaborate with Salesforce developers, administrators, product owners, and other collaborators to deliver end-to-end Salesforce solutions.
Conduct workshops and meetings to gather requirements, assess current processes, and find opportunities for automation and optimization.
Develop comprehensive documentation such as process maps, user stories, acceptance criteria, and training materials.
Coordinate user acceptance testing (UAT), validate outcomes, and ensure smooth transitions to production environments.
Mentor and guide junior analysts, promoting standard methodologies and continuous improvement within the team.
Stay informed about Salesforce releases, platform improvements, and emerging standard methodologies, suggesting tools and upgrades to improve value.
Identify and manage project risks and resolve issues to maintain delivery timelines and quality standards.
What We're Looking For
8+ years of experience as a Business Analyst with a strong focus on Salesforce implementations and CRM solutions.
Proven leadership experience managing Salesforce projects or teams, with a demonstrated ability to deliver complex, multi-phase initiatives.
Deep understanding of Salesforce products (Sales Cloud, Service Cloud, Marketing Cloud, CPQ) and configuration/customization capabilities.
Expertise in business process analysis, gap analysis, and translating business requirements into scalable Salesforce solutions.
Strong interpersonal and communication skills, adept at collaborating and negotiating with various parties.
Strong problem-solving skills with a proactive approach.
Experience working in Agile or Scrum project environments and familiarity with project management tools (e.g., Jira, Confluence).
Salesforce certifications such as Salesforce Certified Administrator, Salesforce Certified Business Analyst, or Advanced Administrator are highly preferred.
Knowledge of integration tools and data migration strategies is a plus.
Join us in this ambitious role where you can make a significant impact and advance your career in a dynamic and inclusive environment. Apply today and become part of our world-class team!
Why Aristocrat?
Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.
We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V
World Leader in Gaming Entertainment
Robust benefits package
Global career opportunities
Our Values
All about the Player
Talent Unleashed
Collective Brilliance
Good Business Good Citizen
Travel Expectations
NoneAdditional Information
Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.
At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.
