Strategic Account Manager

Aristocrat is a global entertainment and content creation company powered by technology to deliver world-leading casino and mobile games. Aristocrat offers a diverse range of products and services including electronic gaming machines, casino management systems, free-to-play mobile games and online real money games.
Job Description
At Aristocrat, we are deeply committed to innovation, aspiring to deliver world-class gaming experiences. We are seeking a dedicated Strategic Account Manager to join our team. This role is pivotal in driving our growth by identifying and gaining new market opportunities and forging strong, long-term partnerships. As a key figure within our organization, you will play a role in crafting our achievements and improving our impact in the gaming industry.
What You'll Do
- Identify and close new growth opportunities in emerging gaming markets.
- Partner with Government Relations to support business development in new markets.
- Collaborate with internal teams, including Product Commercialization, to establish pricing and product strategies for emerging gaming verticals.
- Acquire insight into emerging markets and prospective clients’ demands to adapt the sales strategy for peak efficiency.
- Analyze and share product and technical strategies used by competitors and complementary organizations in the market, and provide insights and recommendations to the business.
- Participate in a joint company-strategic account planning process to develop performance objectives, financial targets, and critical achievements for a one and three-year period.
- Recommend and implement Account Management strategies to ensure the highest level of customer happiness with key customer accounts.
- Establish effective communication channels with customers and internal technical teams.
- Demonstrate the ability to build partnerships and handle conversations at all business levels of a client organization from Executive to Technical Managers.
- Quickly resolve problems by bringing to bear internal tools and teams to find solutions. Build processes to mitigate repeat occurrences.
- Proactively analyze data to optimize product performance. Share key analytical findings with the Commercial team.
- Prepare and lead sales forecasts and revenue reports.
What We're Looking For
- Bachelor’s degree in business management, marketing, or a related field, or equivalent experience.
- A minimum of 2+ years’ experience as a strategic accounts manager, or similar.
- Proficiency in CRM software, such as Salesforce and HubSpot.
- Extensive experience in B2B sales in a related industry.
- Comprehensive understanding of client relationship management approaches.
- Superb interpersonal, communication, and collaboration skills.
- Problem-solving and strong analytical abilities.
- Excellent interpersonal and time management skills.
Why Aristocrat?
Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.
We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V
- World Leader in Gaming Entertainment
- Robust benefits package
- Global career opportunities
Our Values
- All about the Player
- Talent Unleashed
- Collective Brilliance
- Good Business Good Citizen
Travel Expectations
Up to 25%
Pay Range
$196,392 - $364,728 per year
Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.
This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at https://atibenefits.com/.
Additional Information
This role is subject to mandatory background screening and regulatory approvals. As part of your employment with Aristocrat, you may be required to complete a criminal background check, submit fingerprints, and obtain licenses or registrations with applicable gaming regulatory authorities.
Aristocrat operates in a highly regulated environment and holds licenses in over 340 gaming jurisdictions worldwide. To meet our global compliance obligations, you will be required to provide the disclosure of relevant personal and background information to government agencies, sovereign nations/tribal regulators, and other applicable gaming regulatory bodies. This is a condition of Aristocrat’s gaming licenses. The specific information required may vary depending on the jurisdiction and project assignment.
At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.
At Aristocrat, we are deeply committed to innovation, aspiring to deliver world-class gaming experiences. We are seeking a dedicated Strategic Account Manager to join our team. This role is pivotal in driving our growth by identifying and gaining new market opportunities and forging strong, long-term partnerships. As a key figure within our organization, you will play a role in crafting our achievements and improving our impact in the gaming industry.
What You'll DoIdentify and close new growth opportunities in emerging gaming markets.
Partner with Government Relations to support business development in new markets.
Collaborate with internal teams, including Product Commercialization, to establish pricing and product strategies for emerging gaming verticals.
Acquire insight into emerging markets and prospective clients’ demands to adapt the sales strategy for peak efficiency.
Analyze and share product and technical strategies used by competitors and complementary organizations in the market, and provide insights and recommendations to the business.
Participate in a joint company-strategic account planning process to develop performance objectives, financial targets, and critical achievements for a one and three-year period.
Recommend and implement Account Management strategies to ensure the highest level of customer happiness with key customer accounts.
Establish effective communication channels with customers and internal technical teams.
Demonstrate the ability to build partnerships and handle conversations at all business levels of a client organization from Executive to Technical Managers.
Quickly resolve problems by bringing to bear internal tools and teams to find solutions. Build processes to mitigate repeat occurrences.
Proactively analyze data to optimize product performance. Share key analytical findings with the Commercial team.
Prepare and lead sales forecasts and revenue reports.
Bachelor’s degree in business management, marketing, or a related field, or equivalent experience.
A minimum of 2+ years’ experience as a strategic accounts manager, or similar.
Proficiency in CRM software, such as Salesforce and HubSpot.
Extensive experience in B2B sales in a related industry.
Comprehensive understanding of client relationship management approaches.
Superb interpersonal, communication, and collaboration skills.
Problem-solving and strong analytical abilities.
Excellent interpersonal and time management skills.
Why Aristocrat?
Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.
We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V
World Leader in Gaming Entertainment
Robust benefits package
Global career opportunities
Our Values
All about the Player
Talent Unleashed
Collective Brilliance
Good Business Good Citizen
Travel Expectations
Up to 25%Pay Range
$196,392 - $364,728 per yearOur goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.
This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at https://atibenefits.com/.
Additional Information
This role is subject to mandatory background screening and regulatory approvals. As part of your employment with Aristocrat, you may be required to complete a criminal background check, submit fingerprints, and obtain licenses or registrations with applicable gaming regulatory authorities.
Aristocrat operates in a highly regulated environment and holds licenses in over 340 gaming jurisdictions worldwide. To meet our global compliance obligations, you will be required to provide the disclosure of relevant personal and background information to government agencies, sovereign nations/tribal regulators, and other applicable gaming regulatory bodies. This is a condition of Aristocrat’s gaming licenses. The specific information required may vary depending on the jurisdiction and project assignment.
At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.