Systems Support Analyst - TM1

The purpose of the role is to act as TM1 / IBM Planning Analytics SME and provide support on TM1 instances globally. This role will administer, maintain and develop the current systems using best practices and provide BAU support to end users. This role will also be administering Blackline tool used by Finance community.

This role will also assist in configuring associated infrastructure and ensure it is maintained in a timely, proactive manner. Identify system and process improvement opportunities. Carry out project work to leverage existing systems to extract maximum value and implement new functionality that fit in TM1 scope.

This role requires working closely with the Group Finance team and your overseas counterpart, the Finance Systems Lead will continually identify areas requiring improvement and identify and drive the best and most effective use of the system. As the Finance Systems Lead, you will also develop a close working relationship with the Project Team implementing the new Global ERP system, providing system support, advice, testing and integration into the business as usual environment.

Further, as the subject matter expert, and acting as the project lead for the new corporate reporting cube development, you will work closely with a number of internal stakeholders, system end users and external advisers to determine the best course of action, project scope, develop project plans, detailed specifications and see through to implementation.

This role will form key element of your hands-on role and the successful candidate will need to roll up their sleeves to ensure deliverables and timetables are meet.

What You'll Do

System Administration, Development & Support

• Core technical lead in the development and maintenance of the TM1 toolset for all Finance models and reporting. Develop TM1 cubes, rules, turbo integrator processes, working through the entire development life cycle, following best practice and standards.
• Perform system admin & support tasks, proactively monitor data integrity and quality / resolve issues as they arise. Assist in supporting the TM1 models throughout the month end process, forecast and planning cycles where needed.
• Support running the change management process including SIT & UAT Testing around TM1 and Blackline Systems. Develop system user guides, process documentation and training materials.
• Challenge the current processes and identify potential system/process enhancements, participation and review in development, testing and implementation of system changes and enhancements.
• Liaise with IT to ensure database & infrastructure issues are promptly resolved.
• Run and manage TM1 version upgrades and implementations.
• Run System audits, license management, and usage and concurrency reports.

ERP Implementation (Project One)

• Working with the ERP Project Team and overseas counterparts, provide support, conduct user testing, be a TM1 subject matter expertise and integrate system changes into the business as usual environment.
• Work closely with third party service providers and ERP Project team to ensure smooth transition to BAU.

New Projects & Implementations

• Internal development lead doing build for the new TM1 initiatives; working closely with system end users and external advisers to determine the project scope, specifications and develop detailed project plans.
• Provide project governance and oversight of the re-build including co-ordination and execution of user acceptance testing (UAT), resolution of issues, problem solving to drive a successful implementation.
• Manage the relationships across key stakeholders of the business to promote a positive change process.

What We're Looking For

• At least 4 years’ experience administrating Finance Systems
• Experience developing and supporting IBM Cognos TM1 models through all stages in the project life cycle including business requirements, model architecture, design dimensions, hierarchies, attributes and cubes using TI processes & rules adhering best practices.
• Demonstrated experience managing TM1 throughout month end, budgeting and planning cycle.
• Record of accomplishment successfully recommending changes to improve company processes around the implementation of TM1.
• Strong knowledge of TM1 Rules, Feeders and TI Processes using free hand coding (no wizards or Performance Modeler).
• Experience writing ETL processes using Turbo Integrator performing business rule mappings of relational data into dimensional model.
• Advanced Microsoft Excel skills, having excellence in building management reports and an eye for excel report design. Experience creating and using MDX within dimensions and Active Forms.
• Strong experience of MS SQL or equivalent.
• Experience in the installation and upgrading of TM1 server and client software. Knowledge of version bugs and workarounds.
• Experience in maintenance of TM1 servers, monitoring performance using TM1 Top of Pulse software to capture failure conditions, resolving interruptions to production schedules and downtime.
• Experience working on IBM Planning Analytics, PAX and PAW is plus.
• Experience developing or supporting TM1 models on GL Reporting, Driver based Forecasting, Scenario Planning, Profitability, Workforce management, Supply Chain is added advantage.
• User Support and training to groups and individuals promoting good TM1 practice, tips, hints and techniques.
• IBM Certified TM1 Developer / Analyst / Solution Designer
• Critical and Analytical Thinker
• Problem & Change Management skills

Why Aristocrat?

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

• World Leader in Gaming Entertainment

• Robust benefits package

• Global career opportunities

Our Values

• All about the Player

• Talent Unleashed

• Collective Brilliance

• Good Business Good Citizen

Travel Expectations

Additional Information

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.