Find Your Dream Job at a Company that Shares Your Values

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About the Role

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This isn’t your typical back-office role. You’ll be setting up and streamlining our financial operations as our first internal accounting hire—ensuring every transaction is accurate, every report is insightful, and every process is built to last. You’ll be the go-to person for month-end close process, ensuring our systems all speak the same financial language, and our accounting data is clean.

​

What You'll Do

--------------

​

Daily Operations & Controls:

​

• Manage day-to-day tasks including accounts payable/receivable, general ledger entries, and bank reconciliations.
• Develop, document, and refine internal controls and processes as our company scales.

​

Revenue & Financial Reporting:

​

• Ensure that revenue, deferred revenue, and accounts receivable entries meet GAAP and ASC 606 standards.
• Prepare monthly, quarterly, and annual financial statements, budgets, and forecasts.
• Conduct meticulous reviews of system reports to guarantee data completeness and accuracy.

​

Cross-Functional Collaboration:

​

• Work closely with Revenue Operations, finance, legal, and executive teams to resolve revenue accounting challenges.
• Assist external auditors during annual audits and support ad-hoc financial analyses as needed.

​

Process Improvement:

​

• Identify and implement opportunities for automation and efficiency improvements—because even finance can get an upgrade.

​

Qualifications

--------------

​

• You hold a Bachelor’s degree in Accounting, Finance, or a related field; CPA or equivalent certification is a strong plus.
• You have 7+ years of relevant experience, ideally within SaaS finance or a high-growth tech environment.
• You’re well-versed in ASC 606 and GAAP, with a proven ability to reconcile complex revenue streams.
• You excel in Microsoft Office and G Suite, with advanced Excel skills. Proficiency with SQL and experience with accounting ERP systems (like QBO and NetSuite) are a bonus.
• You’re detail-oriented, proactive, and thrive in fast-paced environments where precision matters.
• You communicate clearly and work effectively with cross-functional teams to drive strategic decision-making.

​

Compensation

​

The estimated base salary range for this role is $138,876 - $173,595. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

This isn’t your typical back-office role. You’ll be setting up and streamlining our financial operations as our first internal accounting hire—ensuring every transaction is accurate, every report is insightful, and every process is built to last. You’ll be the go-to person for month-end close process, ensuring our systems all speak the same financial language, and our accounting data is clean.

​

What You'll Do

--------------

​

Daily Operations & Controls:

​

• Manage day-to-day tasks including accounts payable/receivable, general ledger entries, and bank reconciliations.
• Develop, document, and refine internal controls and processes as our company scales.

​

Revenue & Financial Reporting:

​

• Ensure that revenue, deferred revenue, and accounts receivable entries meet GAAP and ASC 606 standards.
• Prepare monthly, quarterly, and annual financial statements, budgets, and forecasts.
• Conduct meticulous reviews of system reports to guarantee data completeness and accuracy.

​

Cross-Functional Collaboration:

​

• Work closely with Revenue Operations, finance, legal, and executive teams to resolve revenue accounting challenges.
• Assist external auditors during annual audits and support ad-hoc financial analyses as needed.

​

Process Improvement:

​

• Identify and implement opportunities for automation and efficiency improvements—because even finance can get an upgrade.

​

Qualifications

--------------

​

• You hold a Bachelor’s degree in Accounting, Finance, or a related field; CPA or equivalent certification is a strong plus.
• You have 7+ years of relevant experience, ideally within SaaS finance or a high-growth tech environment.
• You’re well-versed in ASC 606 and GAAP, with a proven ability to reconcile complex revenue streams.
• You excel in Microsoft Office and G Suite, with advanced Excel skills. Proficiency with SQL and experience with accounting ERP systems (like QBO and NetSuite) are a bonus.
• You’re detail-oriented, proactive, and thrive in fast-paced environments where precision matters.
• You communicate clearly and work effectively with cross-functional teams to drive strategic decision-making.

​

Compensation

​

The estimated base salary range for this role is $138,876 - $173,595. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

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About the Role

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​

Metronome is seeking a dynamic Strategic Finance Manager to play a pivotal role in identifying and capitalizing on opportunities that drive our business forward. As a key member of our Finance Team, you will support management in building and maintaining growth models, forecasts, and ad-hoc analyses to optimize revenue, spending, and overall financial performance. Your work will be critical in operationalizing budgets, identifying key investment opportunities, and ensuring that our financial strategies align with our OKRs. This role is ideal for a top-performing professional who thrives in a fast-paced environment and demonstrates extreme ownership in diagnosing challenges, analyzing solutions, and driving impactful implementations.

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This role requires applicants to based in New York City or willing to relocate.

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What You'll Do

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• Build and maintain dynamic growth, financial models, and forecasts that drive revenue and spend optimization budget variance analysis, revenue forecast, customer metric tracking (LTV, and CAC payback, rule of 40, etc.) to evaluate key business opportunities and support decision-making
• Function as a hands-on, strategic partner to business leaders, working closely with the Head of Finance to craft actionable business recommendations based on key metrics and insights.
• Assist with planning exercises and manage the quarterly and annual budgeting cycles, ensuring efficient processes for budgeting, forecasting, and performance reporting
• Assess key metrics across the business to align financial models with our strategic objectives and OKRs.
• Maintain scalable financial reports and models to validate and communicate quarterly business reviews, and work closely with the Accounting team on initiatives such as the monthly close process
• Identify opportunities to streamline financial analysis and reporting processes, taking extreme ownership of your role in driving operational efficiency
• As we build out our data analytics team, partner with them to source and structure data, ensuring that our forecasts and KPIs are reliable and accurate

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Impact You'll Have

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• Collaborate with department leaders to support the businesses financial goals, and drive high-priority initiatives
• Own the full lifecycle of Financial Planning and Analysis, from table stakes P&L and Burn modeling, budget variance analysis, to driving strategic projects as a business partner
• Partner cross-functionally with R&D, S&M, and G&A leaders to set and execute key financial metrics and strategic initiatives, driving alignment across the organization.

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Qualifications

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• 6+ years in investment banking, private equity, or within a high-growth technology/SaaS company in strategic finance or FP&A roles
• Expert-level Excel skills with extensive experience in building P&L, LTV, and CAC models and analyzing large data sets
• Solid understanding of US GAAP
• Exceptional quantitative and qualitative analytical skills, with expertise in building and executing data-driven strategies
• Outstanding verbal and written communication skills, with a strong ability to translate data into clear, impactful narratives
• A self-starter who thrives on ownership and has a bias toward action, even in ambiguous or fast-changing environments
• Comfortable tackling open-ended, complex questions and iterating quickly on solutions
• Collaborative and adept at building strong relationships with cross-functional teams

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Bonus Points

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• Experience at enterprise and infrastructure SaaS
• SQL expert

​

Compensation

​

The estimated base salary range for this role is $138,876 - $190,954. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

This isn’t your typical back-office role. You’ll be setting up and streamlining our financial operations as our first internal accounting hire—ensuring every transaction is accurate, every report is insightful, and every process is built to last. You’ll be the go-to person for month-end close process, ensuring our systems all speak the same financial language, and our accounting data is clean.

​

What You'll Do

--------------

​

Daily Operations & Controls:

​

• Manage day-to-day tasks including accounts payable/receivable, general ledger entries, and bank reconciliations.
• Develop, document, and refine internal controls and processes as our company scales.

​

Revenue & Financial Reporting:

​

• Ensure that revenue, deferred revenue, and accounts receivable entries meet GAAP and ASC 606 standards.
• Prepare monthly, quarterly, and annual financial statements, budgets, and forecasts.
• Conduct meticulous reviews of system reports to guarantee data completeness and accuracy.

​

Cross-Functional Collaboration:

​

• Work closely with Revenue Operations, finance, legal, and executive teams to resolve revenue accounting challenges.
• Assist external auditors during annual audits and support ad-hoc financial analyses as needed.

​

Process Improvement:

​

• Identify and implement opportunities for automation and efficiency improvements—because even finance can get an upgrade.

​

Qualifications

--------------

​

• You hold a Bachelor’s degree in Accounting, Finance, or a related field; CPA or equivalent certification is a strong plus.
• You have 7+ years of relevant experience, ideally within SaaS finance or a high-growth tech environment.
• You’re well-versed in ASC 606 and GAAP, with a proven ability to reconcile complex revenue streams.
• You excel in Microsoft Office and G Suite, with advanced Excel skills. Proficiency with SQL and experience with accounting ERP systems (like QBO and NetSuite) are a bonus.
• You’re detail-oriented, proactive, and thrive in fast-paced environments where precision matters.
• You communicate clearly and work effectively with cross-functional teams to drive strategic decision-making.

​

Compensation

​

The estimated base salary range for this role is $138,876 - $173,595. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

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The Client Experience Associate (CXA) will be an integral part of supporting our clients and their needs by working closely with the Director led Client Experience teams.  The CXA will be proactive, technical, and should have a strong desire to manage their own book of business in the future.

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Responsibilities of the Client Experience Associate:

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• Learn the Movable Ink platform and email industry eco-system
• Support Client Experience Manager (CXM) on named accounts as backup contact
• Communicate directly with contacts on named accounts to gather requirements and prep for campaign execution
• Pull campaign results from the Movable Ink platform and synthesize into standardized campaign reports for clients on a regular basis
• Support in the creation and execution of powerpoint presentations for client Business Reviews and Status meetings
• Execute email mock-ups in Photoshop for client Business Reviews and Status meetings.
• Proactively manage schedule of client meetings and Business Reviews etc - including preparing swag and administrative and logistical elements
• Manage contact roles in Salesforce for all clients organizations
• Take minutes in client meetings
• Troubleshooting queries and QA campaign setups for clients
• Produce written documentation for custom projects

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Qualifications:

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• Ability to manage multiple deadlines and deliverables simultaneously
• Excellent oral and written communication skills
• Strong ability to work well with others
• Adaptability in a fast-changing environment
• Positive attitude
• Focuses on outcomes
• Self-Motivated
• Creative & entrepreneurial-minded
• Willing to try new things
• Coachability
• Desire to learn HTML/CSS/Javascript and Photoshop

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The base pay range for this position is $65,000-$70,000/year. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

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Movable Ink's sales team continues to break records each quarter, and we’re seeking an enthusiastic leader who is passionate about helping brands communicate more effectively with their customers. In this leadership role, you’ll guide an outbound Business Development Team to exceed opportunity targets, drive new customer acquisitions, and manage overall sales performance. Additionally, you’ll foster a winning team culture by proactively leading training and development initiatives while expanding our already successful customer base.

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Responsibilities:

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• Daily management of the US BDR Team driving attainment of monthly and quarterly opportunity quotas
• Ensure BDRs are hitting KPIs laid out by management (booking calls, opportunities, activities, etc.)
• New-hire interviewing, training & onboarding. Finding top talent that wants to grow in sales is a critical piece of this job
• Build a continuous coaching and enablement program to build up the BDRs both professionally and personally
• Develop and coach the BDRs to move up in their careers to our Senior BDR team
• Act as a Sales coach for Strategic BDRs, helping them stay focused on hitting quota and continue to develop their sales skills
• Identify strategic messaging tactics. Build high-performing templates & cadences to line up quality meetings & opportunities
• Bring a data-driven approach to the BDR team by owning opportunity analysis, forecasting, and reporting working with the Operations Team
• Identify gaps in our BDRs performance and build a coaching plan around areas of opportunity
• Work with Marketing on inbound lead generation, event strategy, & develop ABM strategies to generate new business opportunities
• Partner with sales leadership to conduct periodic formal assessments of team and individual performances
• Train and assess the BDRs ability to use tools such as Salesforce, LinkedIn Sales Navigator, Gong, Gong Engage, Cognism, and Reachdesk
• Align closely with our Director of Commercial Sales to ensure the BDRs and AEs are working closely together to hit our pipeline goals

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Qualifications:

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• At least 1 year of experience successfully leading an Outbound Business Development Team or other applicable experience
• 2 years experience as a BDR or SDR
• Located in the Tri-state area and able to be in the NYC office 3 days a week
• Track record of overachieving target as an outbound SDR/BDR
• Mid-size to Enterprise account experience
• Experience working across sales, marketing, and operations teams in a collaborative environment
• Creative approach to identifying solutions for partners, clients, and prospects
• Personalized, creative, multi-channel, and multi-threaded philosophy to outbounding
• Ability to develop talent, devising and delivering training, on-the-job coaching, and personal development plans
• Collaborative team player with the ability to develop strong relationships both internally & externally
• Data-driven mindset and ability to assess and improve upon outbound KPIs
• Experience with modern tools (our stack includes Salesforce, Salesloft, LinkedIn Sales Navigator, Cognism, Reachdesk, Slack, Gong, Usergems)

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The base pay range for this position is $75,000.00-$95,000.00/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

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Summary

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Spark is hiring an Agency Account Specialist to support our expanding network of partners and ensure our small/mid-sized agencies have the guidance they need to thrive. This role is ideal for someone who excels at managing high volumes of clients while providing top-tier service and support. You’ll be responsible for onboarding, engaging, and retaining a large portfolio of agency partners, ensuring they maximize the value of Spark’s offerings.

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What You'll Do

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• Manage a high volume of small to mid-sized agency accounts, ensuring successful onboarding and ongoing engagement.
• Serve as the primary point of contact for agency principals and their top agents, addressing their needs and resolving concerns efficiently.
• Drive daily active usage among agency partners by proactively engaging and guiding them through Spark’s products and services.
• Maintain a deep understanding of Spark’s offerings and effectively communicate their benefits to agency partners.
• Adapt to evolving internal workflows and external agency dynamics to ensure optimal partner experience.
• Identify trends, challenges, and opportunities within your portfolio to enhance partner satisfaction and retention.
• Collaborate cross-functionally to streamline processes, improve service delivery, and drive long-term engagement.
• Monitor and proactively address risk factors to minimize churn and enhance agency Net Promoter Scores (NPS).

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What You'll Have

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• 2+ years of experience in account management, customer success, product support or a similar client-facing role.
• Strong organizational skills with the ability to manage multiple accounts while maintaining attention to detail.
• Excellent verbal and written communication skills with a customer-centric approach.
• Ability to quickly learn and adapt to new systems, workflows, and agency needs.
• Experience working in a fast-paced, high-growth environment where flexibility is key.
• A passion for delighting customers and helping small businesses grow.

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Nice to Haves

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• Proficiency in CRM software & Google Sheets
• Previous experience in a startup or tech-driven environment.
• Ability to present and influence effectively across various organizational levels.
• Spanish fluency is a plus.
• Medicare knowledge is a plus.

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Compensation

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Summary

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Spark is seeking an Analytics Engineer II to join our data team. Historically, the medicare distribution industry has had a lack of transparency, but Spark is on a mission to change that. You can be a key part of the change by helping Spark and our customers wrangle, structure and draw valuable insights from a variety of data sources.

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In this role, you will be responsible for improving core datasets and building the pipelines that power our business. This work will enable Spark to create data-driven products for our customers and gain actionable insights into our business. As a key member of the Spark Data team, you'll collaborate closely with product, engineering, carrier relations, and other teams to deliver high-quality datasets.

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What you’ll do

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• Design, optimize, and maintain scalable ELT data pipelines using GCP tools, focusing on BigQuery and Dataform/dbt.
• Automate and standardize data processes to improve efficiency, reduce manual effort, and ensure consistent data flow.
• Partner with cross-functional teams to understand business needs and translate them into technical data solutions that support data-driven insights.
• Mentor and upskill junior engineers, fostering a collaborative and growth-oriented environment.
• Ensure data quality through rigorous testing, analysis, and continuous improvement of data processes.
• Own and deliver medium-scale data projects, managing end-to-end execution and stakeholder communication.

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What we’re looking for

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• 4+ years of experience in data or analytics engineering.
• Advanced proficiency in SQL and experience with DBT/Dataform for building scalable pipelines
• Some exposure to Python and data visualization tools (e.g. Metabase, Hex, Tableau, PowerBI)
• Detail-oriented with the ability to analyze complex data and draw conclusions even when faced with messy/incomplete data
• Proven ability to automate data workflows using modern tools
• Comfortable giving and receiving feedback on standardized processes to ensure quality and consistency
• Strong communication skills for working cross-functionally with various teams

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Nice to Haves

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• Additional Python experience for data manipulation or automation
• Familiarity with managing transformation tools and cloud resources in AWS/GCP
• Background in analytics or business intelligence to drive insights from data
• Experience with data warehousing, performance tuning, and large datasets

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Compensation

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The Client Experience Manager (CXM) works with Movable Ink clients to ensure success using our platform and helps world class brands achieve measurable ROI lifts with Intelligent creative. As a CXM at Movable Ink you will operate strategically and with a level of autonomy while working with a variety of world class brands across many verticals and use a technology that truly works, alongside a stellar product and solutions team. Not to mention, you will get to do all of this while working alongside the most talented CX org in a collaborative environment that invests in its talent and culture.

​

Responsibilities:

​

• You will be the day to day point of contact for a book of business, communicating and collaborating through campaigns and projects, and holding regularly scheduled calls with clients, when applicable, with a healthy level of autonomy
• Act as the internal point of contact for updates on account health and escalating churn risks as needed
• Collaborate positively with the Sales team to identify and foster up-sell and cross-sell opportunities within existing client-base
• Act as an internal project manager for custom, technical solutions for your clients, partnering closely with solutions developers, engineers, architects and product owners
• Independently lead interactive brainstorming sessions to find new and innovative ways to use our technology; conceive, develop, and execute client-specific email marketing strategies
• Posses a comprehensive understanding of client's business, program goals and objectives; drive strategic use cases to ensure Movable Ink’s software drives measurable and scalable value
• Instill testing best practices to prove ROI value of Movable Ink
• Maintain a best in class retention rate and realize growth within your covered book of business
• Train and/or mentor other team members, as needed

​

Qualifications:

​

• 2+ years of Account Management, Client Services or Digital Marketing Experience
• Experience building relationships to grow business. Clients think of you as a “partner,” not just a vendor
• Domain knowledge of two or more of the following: SaaS, mobile, ESPs, APIs, marketing automation, marketing analytics or programming
• Familiarity with HTML and CSS
• Proven knowledge of key digital marketing metrics and strategies that can increase engagement (web, display, mobile, email, etc.)
• Experience presenting and influencing client audiences

​

The base pay range for this position is $70,000-$85,000/year, which can include additional bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

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​

The Senior Client Experience Manager L1 (SCXM) works with Movable Ink clients to ensure success using our platform and helps world class brands achieve measurable ROI lifts with Intelligent creative. As a SCXM at Movable Ink you will operate strategically and with a level of autonomy while working with a variety of world class brands across many verticals and use a technology that truly works, alongside a stellar product and solutions team. Not to mention, you will get to do all of this while working alongside the most talented CX org in a collaborative environment that invests in its talent and culture.

​

Responsibilities:

​

• You will be the day to day point of contact for a book of business, communicating and collaborating through campaigns and projects, and holding regularly scheduled calls with clients, when applicable, with a healthy level of autonomy
• Act as the internal point of contact for updates on account health and escalating churn risks as needed
• Collaborate positively with the Sales team to identify and foster up-sell and cross-sell opportunities within existing client-base
• Act as an internal project manager for custom, technical solutions for your clients, partnering closely with solutions developers, engineers, architects and product owners
• Independently lead interactive brainstorming sessions to find new and innovative ways to use our technology; conceive, develop, and execute client-specific email marketing strategies
• Posses a comprehensive understanding of client's business, program goals and objectives; drive strategic use cases to ensure Movable Ink’s software drives measurable and scalable value
• Instill testing best practices to prove ROI value of Movable Ink
• Maintain a best in class retention rate and realize growth within your covered book of business
• Train and/or mentor other team members, as needed

​

Qualifications:

​

• 3+ years of Account Management, Client Services or Digital Marketing Experience
• Experience building relationships to grow business. Clients think of you as a “partner,” not just a vendor
• Domain knowledge of two or more of the following: SaaS, mobile, ESPs, APIs, marketing automation, marketing analytics or programming
• Familiarity with HTML and CSS
• Proven knowledge of key digital marketing metrics and strategies that can increase engagement (web, display, mobile, email, etc.)
• Experience presenting and influencing client audiences that are Director-level and above with demonstrated ability to renew relationships for consecutive years

​

The base pay range for this position is $85,000-$100,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

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The Client Program Specialist will be an integral part of our Client Experience team, working with some of Movable Ink’s largest clients. You’ll be responsible for the end-to-end project management of award-winning email marketing programs, while getting an inside look into how dynamic personalization comes to life. You will help maintain the highest quality of execution, ensuring that client solutions are delivered on time and without errors. This is a great entry-level opportunity for someone who enjoys learning new things and is motivated by seeing their work come to life, all while collaborating closely with internal and external teams.

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Responsibilities:

​

• Proficient in the Movable Ink platform
• Understanding of the email and mobile industry and ecosystem
• Possess a comprehensive understanding of client's program, marketing objectives, and calendar with the goal of translating client-specific nuances to internal stakeholders for successful campaign execution and measurement
• Develop and maintain campaign briefing system that serve as a blueprint for campaign execution and measurement
• Accountable for clear understanding of campaign management process, deliverables, and SLAs; identifying and communicating risk as needed to Client Experience Manager
• Act as final layer of QA ahead of client handoff and field troubleshooting queries ahead of investigating with internal teams
• Own client communication related to campaign scoping, build, and deployment
• Support the Client Experience team managing an enterprise size client(s) by driving production, facilitating project management, and ensuring seamless housekeeping, all while filling in gaps as needed in a dynamic, ambiguous role
• Support the scoping of advanced, client-specific, solutions in partnership with Client Experience Manager and Solutions teams
• Ensure campaigns are briefed properly based on Client intent, contributing positively to overall client program health
• Collaborate with internal teams to manage deployment errors and root cause analysis; partnering closely with Client Experience Manager on escalation
• Understand product developments and impact to Client program and campaign management workflow
• Knowledgeable of Client's Email Service Provider (ESP) and the nuances of their common capabilities
• Produce and maintain written documentation for client-specific production related nuances

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Qualifications:

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• Experience with Email Marketing Strategy and campaign management – logic, segmentation, content management and testing
• Strong troubleshooting and both technical and creative problem-solving skills
• Ability to manage multiple deadlines and deliverables simultaneously
• Collaborate, prioritize and adapt in a fast-paced environment
• Comfortability with autonomous ownership of workflows and risk management
• Excellent oral and written communication skills
• Maintain high level of attention to detail and organization
• Experience with or interest in learning HTML/CSS/ESP-based scripting languages

​

The base pay range for this position is $65,000-$70,000/year. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

​

​

The Senior Client Experience Manager L1 (SCXM) works with Movable Ink clients to ensure success using our platform and helps world class brands achieve measurable ROI lifts with Intelligent creative. As a SCXM at Movable Ink you will operate strategically and with a level of autonomy while working with a variety of world class brands across many verticals and use a technology that truly works, alongside a stellar product and solutions team. Not to mention, you will get to do all of this while working alongside the most talented CX org in a collaborative environment that invests in its talent and culture.

​

Responsibilities:

​

• You will be the day to day point of contact for a book of business, communicating and collaborating through campaigns and projects, and holding regularly scheduled calls with clients, when applicable, with a healthy level of autonomy
• Act as the internal point of contact for updates on account health and escalating churn risks as needed
• Collaborate positively with the Sales team to identify and foster up-sell and cross-sell opportunities within existing client-base
• Act as an internal project manager for custom, technical solutions for your clients, partnering closely with solutions developers, engineers, architects and product owners
• Independently lead interactive brainstorming sessions to find new and innovative ways to use our technology; conceive, develop, and execute client-specific email marketing strategies
• Posses a comprehensive understanding of client's business, program goals and objectives; drive strategic use cases to ensure Movable Ink’s software drives measurable and scalable value
• Instill testing best practices to prove ROI value of Movable Ink
• Maintain a best in class retention rate and realize growth within your covered book of business
• Train and/or mentor other team members, as needed

​

Qualifications:

​

• 3+ years of Account Management, Client Services or Digital Marketing Experience
• Experience building relationships to grow business. Clients think of you as a “partner,” not just a vendor
• Domain knowledge of two or more of the following: SaaS, mobile, ESPs, APIs, marketing automation, marketing analytics or programming
• Familiarity with HTML and CSS
• Proven knowledge of key digital marketing metrics and strategies that can increase engagement (web, display, mobile, email, etc.)
• Experience presenting and influencing client audiences that are Director-level and above with demonstrated ability to renew relationships for consecutive years

​

The base pay range for this position is $85,000-$100,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

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Customers don’t experience data; they experience content. Movable Ink activates any data into personalized content in any customer engagement. The world’s most innovative brands rely on Movable Ink to accelerate their marketing performance. Headquartered in New York City, Movable Ink and its more than 500 employees serve a global client base from operations throughout North America, Central America, Europe, Australia, and Japan.

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As a Senior Implementation Architect, you will work with some of the world’s best-known brands, enabling them to deliver an AI-powered, highly personalized email program. You will act as a universal translator, investigator, and product evangelist focused on launching new clients efficiently and setting them up for long-term success. Using your technical expertise, you will partner with our clients and internal teams to scope and design solutions to meet clients’ objectives, develop project plans to deliver those solutions, and manage them through to completion. Naturally curious and determined, you’ll hunt down and resolve technical issues within the client environment, considering the impact on future integrations and the overall technical landscape.  

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Responsibilities:

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• Client Onboarding: Lead the technical setup and onboarding process for new clients, ensuring their existing marketing strategies transition smoothly to our AI/ML-based platform
• Solution Design: Collaborate with clients and internal teams to scope, design and implement novel custom technical solutions that meet client goals.
• Issue Resolution: Troubleshoot and resolve integration issues, providing actionable solutions and anticipating future challenges
• Training & Workshops: Conduct virtual and in-person engaging training sessions and workshops to empower clients and internal teams with knowledge about our platform.
• Collaboration: Work closely with Sales, Implementation Managers, and other teams to ensure a cohesive and successful client onboarding experience
• Product Expertise: Develop an in-depth understanding of Movable Ink’s platforms, staying updated on new features and functionalities, and influencing/advising product features and roadmap
• Travel: Drive value through in-person meetings; safe future travel conditions permitting, ~10% travel

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Qualifications:

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• 3+ years in a senior implementationor solution architect role, preferably within the marketing technology sector
• 3+ years of consulting experience, influencing marketing strategy with advanced technical solutions across interconnected systems
• Extensive experience with multiple enterprise email service providers (e.g., Salesforce Marketing Cloud, Oracle Responsys, Adobe Campaign, Adobe Journey Optimizer, Braze, Epsilon, Cordial, Cheetah Digital, Bloomreach, Zeta, Iterable)
• Ability to identify opportunities to further integrate with clients' existing APIs, web services, and tech stacks
• Proven track record of managing complex client onboarding projects
• Technical proficiency, ability to read and write HTML, CSS, and JavaScript
• 2+ years experience with cloud-based large data warehousing solutions, data lakes, and ETL processes
• Excellent problem-solving and troubleshooting skills
• High-level understanding of digital marketing strategies/objectives for Movable Ink supported channels (currently Email, Mobile) and the expected outcomes of personalization strategies
• Ability to explain technical concepts in simple terms to various stakeholders
• Strong communication and project management skills

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• Strong understanding of AI and machine learning applications in email marketing
• Public speaking experience and thought leadership in applied AI

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• Detail-oriented and highly organized

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The base pay range for this position is $110,000-$135,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

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The Client Experience Manager (CXM) works with Movable Ink clients to ensure success using our platform and helps world class brands achieve measurable ROI lifts with Intelligent creative. As a CXM at Movable Ink you will operate strategically and with a level of autonomy while working with a variety of world class brands across many verticals and use a technology that truly works, alongside a stellar product and solutions team. Not to mention, you will get to do all of this while working alongside the most talented CX org in a collaborative environment that invests in its talent and culture.

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Responsibilities:

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• You will be the day to day point of contact for a book of business, communicating and collaborating through campaigns and projects, and holding regularly scheduled calls with clients, when applicable, with a healthy level of autonomy
• Act as the internal point of contact for updates on account health and escalating churn risks as needed
• Collaborate positively with the Sales team to identify and foster up-sell and cross-sell opportunities within existing client-base
• Act as an internal project manager for custom, technical solutions for your clients, partnering closely with solutions developers, engineers, architects and product owners
• Independently lead interactive brainstorming sessions to find new and innovative ways to use our technology; conceive, develop, and execute client-specific email marketing strategies
• Posses a comprehensive understanding of client's business, program goals and objectives; drive strategic use cases to ensure Movable Ink’s software drives measurable and scalable value
• Instill testing best practices to prove ROI value of Movable Ink
• Maintain a best in class retention rate and realize growth within your covered book of business
• Train and/or mentor other team members, as needed

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Qualifications:

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• 2+ years of Account Management, Client Services or Digital Marketing Experience
• Experience building relationships to grow business. Clients think of you as a “partner,” not just a vendor
• Domain knowledge of two or more of the following: SaaS, mobile, ESPs, APIs, marketing automation, marketing analytics or programming
• Familiarity with HTML and CSS
• Proven knowledge of key digital marketing metrics and strategies that can increase engagement (web, display, mobile, email, etc.)
• Experience presenting and influencing client audiences

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The base pay range for this position is $70,000-$85,000/year, which can include additional bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

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​

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The Client Experience Manager (CXM) works with Movable Ink clients to ensure success using our platform and helps world class brands achieve measurable ROI lifts with Intelligent creative. As a CXM at Movable Ink you will operate strategically and with a level of autonomy while working with a variety of world class brands across many verticals and use a technology that truly works, alongside a stellar product and solutions team. Not to mention, you will get to do all of this while working alongside the most talented CX org in a collaborative environment that invests in its talent and culture.

​

Responsibilities:

​

• You will be the day to day point of contact for a book of business, communicating and collaborating through campaigns and projects, and holding regularly scheduled calls with clients, when applicable, with a healthy level of autonomy
• Act as the internal point of contact for updates on account health and escalating churn risks as needed
• Collaborate positively with the Sales team to identify and foster up-sell and cross-sell opportunities within existing client-base
• Act as an internal project manager for custom, technical solutions for your clients, partnering closely with solutions developers, engineers, architects and product owners
• Independently lead interactive brainstorming sessions to find new and innovative ways to use our technology; conceive, develop, and execute client-specific email marketing strategies
• Posses a comprehensive understanding of client's business, program goals and objectives; drive strategic use cases to ensure Movable Ink’s software drives measurable and scalable value
• Instill testing best practices to prove ROI value of Movable Ink
• Maintain a best in class retention rate and realize growth within your covered book of business
• Train and/or mentor other team members, as needed

​

Qualifications:

​

• 2+ years of Account Management, Client Services or Digital Marketing Experience
• Experience building relationships to grow business. Clients think of you as a “partner,” not just a vendor
• Domain knowledge of two or more of the following: SaaS, mobile, ESPs, APIs, marketing automation, marketing analytics or programming
• Familiarity with HTML and CSS
• Proven knowledge of key digital marketing metrics and strategies that can increase engagement (web, display, mobile, email, etc.)
• Experience presenting and influencing client audiences

​

The base pay range for this position is $70,000-$85,000/year, which can include additional bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

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The Product Enablement Manager will actively support client retention and sophistication by working directly with Client Experience, Sales and clients on new product adoption for Movable Ink’s AI Da Vinci product. The Product Enablement Manager will oversee the enablement, training and education for all new product features, including but not limited to: Reporting, AI model enhancements, campaign workflow etc. This position will be goaled on feature adoption, client retention and upsell performance, and will report to the Senior Director, Product Enablement & Education.

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RESPONSIBILITIES

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• SME Of Da Vinci Product features for Client Experience/GTM

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+ Conduct enablement/training session on new Da Vinci product release features

+ Highlight benefits to customers/client experience and other product dependencies on new feature adoption

+ Lead product-client experience adoption office hours on a weekly basis

+ Create, manage and maintain internal best practice documentation for new feature and core feature adoption

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• Strategize, implement and assist customers in launching Da Vinci campaigns with new product releases

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+ Monitor and adoption of all new Da Vinci features

+ Flag when adoption trends are low

+ Implement product adoption mitigation steps when certain features are under-utilized

+ Provide customer feedback to the product on feature releases, requests updates, flag product bugs etc.

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• Collaborate with EPD on GTM activities for new releases

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+ Liaison with Product Managers on release timelines to understand potential downstream GTM impacts

+ Lead Da Vinci feature early access program and collect feedback to share with Product Managers

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• Lead Da Vinci training and onboarding activities for new and existing hires

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+ Create content through authoring tools for internal stakeholder training

+ Lead internal training sessions, where appropriate and necessary

+ Support Customer Education team as/when needed on customer-facing training for Da Vinci

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QUALIFICATIONS

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• 3+ years of experience in: product enablement/product training; client services; product management; client solutions; email service provider (ESP) campaign production/operations
• Experience with martech/SaaS, AI / Movable Ink Da Vinci a plus
• Experience with training, enabling or educating end users on product and platform
• Strong presentation skills and executive presence, with the ability to explain and break down complex concepts to non-technical audiences
• Strong organizational and communication skills
• Ability to manage multiple projects with cross-functional stakeholders

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The base pay range for this position is $75,000-$91,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

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​

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The Product Enablement Manager will actively support client retention and sophistication by working directly with Client Experience, Sales and clients on new product adoption for Movable Ink’s AI Da Vinci product. The Product Enablement Manager will oversee the enablement, training and education for all new product features, including but not limited to: Reporting, AI model enhancements, campaign workflow etc. This position will be goaled on feature adoption, client retention and upsell performance, and will report to the Senior Director, Product Enablement & Education.

​

RESPONSIBILITIES

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• SME Of Da Vinci Product features for Client Experience/GTM

​

+ Conduct enablement/training session on new Da Vinci product release features

+ Highlight benefits to customers/client experience and other product dependencies on new feature adoption

+ Lead product-client experience adoption office hours on a weekly basis

+ Create, manage and maintain internal best practice documentation for new feature and core feature adoption

​

• Strategize, implement and assist customers in launching Da Vinci campaigns with new product releases

​

+ Monitor and adoption of all new Da Vinci features

+ Flag when adoption trends are low

+ Implement product adoption mitigation steps when certain features are under-utilized

+ Provide customer feedback to the product on feature releases, requests updates, flag product bugs etc.

​

• Collaborate with EPD on GTM activities for new releases

​

+ Liaison with Product Managers on release timelines to understand potential downstream GTM impacts

+ Lead Da Vinci feature early access program and collect feedback to share with Product Managers

​

• Lead Da Vinci training and onboarding activities for new and existing hires

​

+ Create content through authoring tools for internal stakeholder training

+ Lead internal training sessions, where appropriate and necessary

+ Support Customer Education team as/when needed on customer-facing training for Da Vinci

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QUALIFICATIONS

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• 3+ years of experience in: product enablement/product training; client services; product management; client solutions; email service provider (ESP) campaign production/operations
• Experience with martech/SaaS, AI / Movable Ink Da Vinci a plus
• Experience with training, enabling or educating end users on product and platform
• Strong presentation skills and executive presence, with the ability to explain and break down complex concepts to non-technical audiences
• Strong organizational and communication skills
• Ability to manage multiple projects with cross-functional stakeholders

​

The base pay range for this position is $75,000-$91,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

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Summary

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Spark is hiring an Agency Account Specialist who is fluent in Spanish to support our expanding network of partners and ensure our small/mid-sized agencies have the guidance they need to thrive. This role is ideal for someone who excels at managing high volumes of clients while providing top-tier service and support. You’ll be responsible for onboarding, engaging, and retaining a large portfolio of agency partners, ensuring they maximize the value of Spark’s offerings.

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What You'll Do

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• Manage a high volume of small to mid-sized agency accounts, ensuring successful onboarding and ongoing engagement.
• Serve as the primary point of contact for agency principals and their top agents, addressing their needs and resolving concerns efficiently.
• Drive daily active usage among agency partners by proactively engaging and guiding them through Spark’s products and services.
• Maintain a deep understanding of Spark’s offerings and effectively communicate their benefits to agency partners.
• Adapt to evolving internal workflows and external agency dynamics to ensure optimal partner experience.
• Identify trends, challenges, and opportunities within your portfolio to enhance partner satisfaction and retention.
• Collaborate cross-functionally to streamline processes, improve service delivery, and drive long-term engagement.
• Monitor and proactively address risk factors to minimize churn and enhance agency Net Promoter Scores (NPS).

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What You'll Have

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• 2+ years of experience in account management, customer success, product support or a similar client-facing role.
• Strong organizational skills with the ability to manage multiple accounts while maintaining attention to detail.
• Excellent verbal and written communication skills with a customer-centric approach.
• Ability to quickly learn and adapt to new systems, workflows, and agency needs.
• Experience working in a fast-paced, high-growth environment where flexibility is key.
• A passion for delighting customers and helping small businesses grow.
• Spanish Fluency

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Nice to Haves

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• Proficiency in CRM software & Google Sheets
• Previous experience in a startup or tech-driven environment.
• Ability to present and influence effectively across various organizational levels.
• Spanish fluency is a plus.
• Medicare knowledge is a plus.

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Compensation

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Summary

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We're looking for an Agency Financial Analyst to enhance and oversee key aspects of our financial operations. You will work closely with the Senior Manager of Finance to ensure the smooth execution of various financial processes, provide insightful data analysis, and be a pivotal contact point for inbound agent inquiries.

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This is a unique opportunity to directly influence the expansion of one of the country’s fastest growing Medicare brokerages.

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Key Responsibilities

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• Execute monthly commission disbursement and marketing co-op management
• Audit commission proceeds & marketing funds from agency and carrier partners
• Respond to agent inquiries regarding commissions and Spark billing
• Collaborate with accountants to ensure timely monthly closings and accurate reporting
• Build leadership reports on key financial metrics and KPIs
• Design and implement scalable workflows within the finance team to enhance operational efficiency
• Oversee agent billing and marketing co-op reimbursements, ensuring adherence to financial policies

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Skills Knowledge and Expertise

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• A Bachelor’s degree in Finance, Economics, or a related field
• At least 2 years of experience in a finance role, with a preference for experience in startup environments
• Analytical mindset with meticulous attention to detail and a strong desire to continuously learn and grow
• Ability to wear multiple hats, a bias for action, and adeptness in managing tight schedules
• Strong skills in Excel, QuickBooks, and familiarity with other financial tools and software
• Strong communication abilities and a collaborative approach to teamwork

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Nice-to-Haves

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• Master’s degree in business, finance, or related field
• Experience in startup environments

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Compensation

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Summary

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We're looking for an Agency Finance Associate to enhance and oversee key aspects of our financial operations. You will work closely with the Senior Manager of Finance to ensure the smooth execution of various financial processes, provide insightful data analysis, and be a pivotal contact point for inbound agent inquiries.

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This is a unique opportunity to directly influence the expansion of one of the country’s fastest growing Medicare brokerages.

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Key Responsibilities

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• Execute monthly commission disbursement and marketing co-op management
• Audit commission proceeds & marketing funds from agency and carrier partners
• Respond to agent inquiries regarding commissions and Spark billing
• Collaborate with accountants to ensure timely monthly closings and accurate reporting
• Build leadership reports on key financial metrics and KPIs
• Design and implement scalable workflows within the finance team to enhance operational efficiency
• Oversee agent billing and marketing co-op reimbursements, ensuring adherence to financial policies

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Skills Knowledge and Expertise

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• A Bachelor’s degree in Finance, Economics, or a related field
• At least 2 years of experience in a finance role, with a preference for experience in startup environments
• Analytical mindset with meticulous attention to detail and a strong desire to continuously learn and grow
• Ability to wear multiple hats, a bias for action, and adeptness in managing tight schedules
• Strong skills in Excel, QuickBooks, and familiarity with other financial tools and software
• Strong communication abilities and a collaborative approach to teamwork

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Nice-to-Haves

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• Master’s degree in business, finance, or related field
• Experience in startup environments

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Compensation

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Summary

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Spark is hiring an Account Manager to help drive forward Spark’s continued growth and give our new partners all the tools they need to be successful.

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Key Responsibilities

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• Build and maintain relationships with Agency Principals, chaperoning them through the onboarding process, addressing their needs and resolving any issues or concerns.
• Drive daily active usage among top Spark agents.
• Guide new agencies, step by step, through the onboarding process and aid agencies in understanding and using our products and services.
• Become fluent with all elements of Spark’s product and service offering.
• Implement effective onboarding strategies and processes, regardless of unique agency dynamic, to enhance partner experience.
• Collaborate cross-functionally to identify areas for improvement and new implement strategies to enhance partner satisfaction and retention.
• Nimbly adapt to changes to internal workflow and process as well as to external agency factors.
• Negotiate adjustments to partnership agreements in good faith with Agency Principals, being sure to stay within Spark’s framework.
• Implement proactive practices to drive agency NPS, minimize churn and create lasting partnerships.

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Skills Knowledge and Expertise

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• 2+ years of experience in account management or sales, or customer success.
• 2+ years of project management or onboarding/implementation experience.
• Experience in a start-up environment where you’re required to adjust on the fly.
• Proven ability to manage multiple accounts while maintaining strict attention to detail.
• Excellent listening, negotiation, and presentation abilities.
• Strong verbal and written communication skills.

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Nice to haves

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• Proficiency in CRM software (Airtable, HubSpot).
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization.
• Experience delivering partner-focused solutions based on client needs.
• Spanish fluency

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Compensation

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Summary

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Spark is hiring an Account Manager, who is fluent in Spanish, to help drive forward Spark’s continued growth and give our new partners all the tools they need to be successful.

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Key Responsibilities

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• Build and maintain relationships with Agency Principals, chaperoning them through the onboarding process, addressing their needs and resolving any issues or concerns.
• Drive daily active usage among top Spark agents.
• Guide new agencies, step by step, through the onboarding process and aid agencies in understanding and using our products and services.
• Become fluent with all elements of Spark’s product and service offering.
• Implement effective onboarding strategies and processes, regardless of unique agency dynamic, to enhance partner experience.
• Collaborate cross-functionally to identify areas for improvement and new implement strategies to enhance partner satisfaction and retention.
• Nimbly adapt to changes to internal workflow and process as well as to external agency factors.
• Negotiate adjustments to partnership agreements in good faith with Agency Principals, being sure to stay within Spark’s framework.
• Implement proactive practices to drive agency NPS, minimize churn and create lasting partnerships.

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Skills Knowledge and Expertise

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• 2+ years of experience in account management or sales, or customer success.
• 2+ years of project management or onboarding/implementation experience.
• Experience in a start-up environment where you’re required to adjust on the fly.
• Proven ability to manage multiple accounts while maintaining strict attention to detail.
• Excellent listening, negotiation, and presentation abilities.
• Spanish fluency
• Strong verbal and written communication skills.

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Nice to haves

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• Proficiency in CRM software (Airtable, HubSpot).
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization.
• Experience delivering partner-focused solutions based on client needs.

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Compensation

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About the Role

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Metronome is seeking a dynamic Strategic Finance Manager to play a pivotal role in identifying and capitalizing on opportunities that drive our business forward. As a key member of our Finance Team, you will support management in building and maintaining growth models, forecasts, and ad-hoc analyses to optimize revenue, spending, and overall financial performance. Your work will be critical in operationalizing budgets, identifying key investment opportunities, and ensuring that our financial strategies align with our OKRs. This role is ideal for a top-performing professional who thrives in a fast-paced environment and demonstrates extreme ownership in diagnosing challenges, analyzing solutions, and driving impactful implementations.

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This role requires applicants to based in New York City or willing to relocate.

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What You'll Do

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• Build and maintain dynamic growth, financial models, and forecasts that drive revenue and spend optimization budget variance analysis, revenue forecast, customer metric tracking (LTV, and CAC payback, rule of 40, etc.) to evaluate key business opportunities and support decision-making
• Function as a hands-on, strategic partner to business leaders, working closely with the Head of Finance to craft actionable business recommendations based on key metrics and insights.
• Assist with planning exercises and manage the quarterly and annual budgeting cycles, ensuring efficient processes for budgeting, forecasting, and performance reporting
• Assess key metrics across the business to align financial models with our strategic objectives and OKRs.
• Maintain scalable financial reports and models to validate and communicate quarterly business reviews, and work closely with the Accounting team on initiatives such as the monthly close process
• Identify opportunities to streamline financial analysis and reporting processes, taking extreme ownership of your role in driving operational efficiency
• As we build out our data analytics team, partner with them to source and structure data, ensuring that our forecasts and KPIs are reliable and accurate

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Impact You'll Have

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• Collaborate with department leaders to support the businesses financial goals, and drive high-priority initiatives
• Own the full lifecycle of Financial Planning and Analysis, from table stakes P&L and Burn modeling, budget variance analysis, to driving strategic projects as a business partner
• Partner cross-functionally with R&D, S&M, and G&A leaders to set and execute key financial metrics and strategic initiatives, driving alignment across the organization.

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Qualifications

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• 6+ years in investment banking, private equity, or within a high-growth technology/SaaS company in strategic finance or FP&A roles
• Expert-level Excel skills with extensive experience in building P&L, LTV, and CAC models and analyzing large data sets
• Solid understanding of US GAAP
• Exceptional quantitative and qualitative analytical skills, with expertise in building and executing data-driven strategies
• Outstanding verbal and written communication skills, with a strong ability to translate data into clear, impactful narratives
• A self-starter who thrives on ownership and has a bias toward action, even in ambiguous or fast-changing environments
• Comfortable tackling open-ended, complex questions and iterating quickly on solutions
• Collaborative and adept at building strong relationships with cross-functional teams

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Bonus Points

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• Experience at enterprise and infrastructure SaaS
• SQL expert

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Compensation

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The estimated base salary range for this role is $138,876 - $190,954. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

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The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

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We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

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Summary

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Spark is seeking a VP of Marketing to develop and execute our overall marketing strategy, driving community-led growth and positioning Spark as the leading tech-enabled Medicare insurance brokerage. We’re looking for a leader who thrives in fast-paced, ambiguous environments, is highly strategic, and can simultaneously build and operationalize marketing playbooks from scratch. This role is both hands-on and strategic, offering the opportunity to significantly impact Spark’s trajectory as we scale.

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This role reports directly to the CEO and will join Spark’s leadership team.

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What You'll Do

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• Develop and execute Spark’s marketing strategy, emphasizing community-led growth and customer advocacy.
• Build, manage, and mentor a high-performing marketing team
• Drive go-to-market strategies through rigorous experimentation, identifying the most impactful channels and tactics for growth.
• Lead initiatives to deeply engage our Medicare agent and agency partners through targeted events, referral programs, and compelling storytelling.
• Own and refine Spark’s brand positioning, ensuring consistent messaging across all touchpoints.
• Collaborate closely with Sales, Customer Success, and Product teams to ensure marketing initiatives directly contribute to business goals.

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What We're Looking For

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• Extensive marketing leadership experience at growth-stage B2B companies, ideally in tech-enabled services, brokerage, or insurtech.
• Demonstrated success building community-driven growth engines, including referral, advocacy, and event strategies.
• Strong strategic thinker with exceptional storytelling and brand-building capabilities.
• Proven track record in channel experimentation, leveraging data-driven insights to guide decision-making.
• Ability to foster strong cross-functional relationships and alignment with Sales, Customer Success, and Product.
• Highly adaptable and resilient with the ability to thrive in fast-paced, ambiguous environments.
• Exceptional leadership, coaching, and team-building skills.

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Compensation

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Summary

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Spark is hiring a Director of Compliance to lead and evolve our compliance organization as we scale. This is a rare opportunity to define what best-in-class compliance looks like in Medicare distribution, an industry growing rapidly in both scale and regulatory complexity. You’ll define how we respond to serious escalations, design systems that reduce risk at scale, and serve as a thought partner to carriers and leadership alike.

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You’ll report directly to Spark’s Co-Founder and COO while collaborating closely with the broader leadership team. We’re seeking a candidate with deep regulatory expertise—whether in Medicare or another highly complex environment—who is eager to apply their knowledge in a fast-growing startup and help shape its future.

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Key Responsibilities

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• Own the strategic vision and roadmap for compliance at Spark
• Proactively ensure our partners have the education, tools, and support they need to meet Spark’s compliance standards
• Manage Spark’s overall approach to escalations and allegations from triage through resolution and documentation
• Represent Spark to carriers and regulators, ensuring we meet our compliance commitments while earning their trust
• Design and implement scalable policies, workflows, and training that reduce compliance risk across our brokers and agency partners
• Partner across Legal, People, IT, and Success to ensure Spark stays ahead of emerging risks and regulatory expectations
• Build the structure, tools, and team needed to support Spark’s next stage of growth
• Monitor regulatory and Medicare-specific changes, guiding Spark’s response and sharing insights with both internal and external stakeholders

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Skills Knowledge and Expertise

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• Extensive experience in compliance roles within regulated industries, including corporate and/or Medicare compliance
• Proven track record of taking ownership of building systems, policies, and documentation in dynamic or fast-changing environments
• Experience managing escalations and investigations with sound judgment, empathy, and consistency
• Prior experience leading compliance teams or managing direct reports in a high-accountability, fast-paced environment
• Excellent communicator with deep experience collaborating cross-functionally
• Comfortable building from ambiguity and scaling structure alongside a fast-moving business
• Familiarity with Medicare compliance is a strong plus, but not required; must be excited to learn and engage with the space deeply

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Compensation

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​

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The Client Experience Associate (CXA) will be an integral part of supporting our clients and their needs by working closely with the Director led Client Experience teams. The CXA will be proactive, technical, and should have a strong desire to manage their own book of business in the future.

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Responsibilities of the Client Experience Associate:

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• Learn the Movable Ink platform and email industry eco-system.
• Support Client Experience Manager (CXM) on named accounts as backup contact.
• Communicate directly with contacts on named accounts to gather requirements and prep for campaign execution.
• Pull campaign results from the Movable Ink platform and synthesize into standardized campaign reports for clients on a regular basis.
• Support in the creation and execution of powerpoint presentations for client Business Reviews and Status meetings.
• Execute email mock-ups in Photoshop for client Business Reviews and Status meetings.
• Proactively manage schedule of client meetings and Business Reviews etc - including preparing swag and administrative and logistical elements.
• Manage contact roles in Salesforce for all clients organizations.
• Take minutes in client meetings and document in Gainsight.
• Troubleshooting queries and QA campaign setups for clients
• Produce written documentation for custom projects

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Qualifications:

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• Ability to manage multiple deadlines and deliverables simultaneously
• Excellent oral and written communication skills
• Strong ability to work well with others
• Adaptability in a fast-changing environment
• Positive attitude
• Focuses on outcomes
• Self-Motivated
• Creative & entrepreneurial-minded
• Willing to try new things
• Coachability
• Desire to learn HTML/CSS/Javascript and Photoshop

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The Client Experience Manager (CXM) works with Movable Ink clients to ensure success using our platform and helps world class brands achieve measurable ROI lifts with Intelligent creative. As a CXM at Movable Ink you will operate strategically and with a level of autonomy while working with a variety of world class brands across many verticals and use a technology that truly works, alongside a stellar product and solutions team. Not to mention, you will get to do all of this while working alongside the most talented CX org in a collaborative environment that invests in its talent and culture.

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Responsibilities:

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• You will be the day to day point of contact for a book of business, communicating and collaborating through campaigns and projects, and holding regularly scheduled calls with clients, when applicable, with a healthy level of autonomy
• Act as the internal point of contact for updates on account health and escalating churn risks as needed
• Collaborate positively with the Sales team to identify and foster up-sell and cross-sell opportunities within existing client-base
• Act as an internal project manager for custom, technical solutions for your clients, partnering closely with solutions developers, engineers, architects and product owners
• Independently lead interactive brainstorming sessions to find new and innovative ways to use our technology; conceive, develop, and execute client-specific email marketing strategies
• Posses a comprehensive understanding of client's business, program goals and objectives; drive strategic use cases to ensure Movable Ink’s software drives measurable and scalable value
• Instill testing best practices to prove ROI value of Movable Ink
• Maintain a best in class retention rate and realize growth within your covered book of business
• Train and/or mentor other team members, as needed

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Qualifications:

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• 2+ years of Account Management, Client Services or Digital Marketing Experience
• Experience building relationships to grow business. Clients think of you as a “partner,” not just a vendor
• Domain knowledge of two or more of the following: SaaS, mobile, ESPs, APIs, marketing automation, marketing analytics or programming
• Familiarity with HTML and CSS
• Proven knowledge of key digital marketing metrics and strategies that can increase engagement (web, display, mobile, email, etc.)
• Experience presenting and influencing client audiences

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The base pay range for this position is $70,000-$85,000/year, which can include additional bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

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Role Overview

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As a key member of the commission team, you will play a vital role in supporting commission processing, quota setting, and analytics for our U.S. and international teams. Your contributions will enhance the team’s capacity to deliver detailed analytics and ensure seamless commission operations.

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What You'll Do

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• Calculate and process commission payments for sales teams and agents in accordance with established commission plans using our commission software.
• Review commission data for accuracy, ensuring all transactions and adjustments are correctly accounted for.
• Investigate and reconcile commission discrepancies, resolving issues promptly and efficiently.
• Analyze commission trends and provide performance metrics and pay-out reports to management.
• Develop and maintain commission tracking systems and dashboards to improve access to commission data.
• Generate comprehensive monthly, quarterly, and annual commission reports and presentations.
• Collaborate on the creation and modification of commission plans as needed.
• Drive automation and optimization of commission-related processes to improve efficiency and accuracy.

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What You'll Bring

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• A bachelor’s degree in finance, accounting, business administration, or a related field.
• 1–3 years of experience in an analytical or finance-related role, with a focus on commission analysis, payroll, or compensation preferred.
• Strong proficiency in Excel, including advanced functions such as VLOOKUP, pivot tables, and complex formulas.
• Exceptional attention to detail with a strong focus on accuracy and data integrity.
• Excellent problem-solving skills with the ability to identify and resolve discrepancies effectively.
• Strong organizational and time management skills, capable of managing multiple tasks and meeting deadlines.
• Clear and effective communication skills, both written and verbal.
• Familiarity with compensation structures, commission plans, and commission software tools is a plus.
• A proactive and collaborative mindset, with the ability to work independently and thrive in a fast-paced environment.

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Role overview

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Regional Sales Directors build and manage relationships with automotive dealership groups, advising them on digital marketing strategies to enhance their online presence. This role fosters long-term dealership relationships, driving growth and innovation across the auto industry.  

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While an immediate opening may not be available in your area, we’re always excited to connect with passionate sales professionals. By applying, you’ll be considered for future opportunities as they arise.

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What you'll do

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• Develop, preserve, and grow direct relationships in a designated geography through prospecting, sales calls, and relationship development and management
• Create and manage relationships with area automotive retailers by demonstrating value as an on-line marketing strategy consultant
• Ensure customer satisfaction by responding quickly and accurately to dealer concerns and needs and following thru on prompt resolution
• Provide in-depth analyses and reports regarding field activities and dealership progress
• Provide written and verbal feedback to the product and operational teams on new product ideas and/or suggested modifications to existing products
• Collaborate internally with various operational teammates to maximize client retention and relationship growth efforts.

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What you'll bring

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• 5+ years of direct sales experience
• Automotive experience required
• Willingness and ability to travel on a frequent basis within a defined territory
• Strong business consulting, analysis and reporting skills
• Ability to work independently from a remote/home office
• Motivated self-starter with the desire to succeed in a fast-paced rapidly growing company
• Collaborative background working with various internal teammates to execute go-to-market strategy effectively and efficiently
• Proficient in Google Workspace
• Salesforce Experience a plus

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Role Overview: 

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The Sales Analytics team at CarGurus is seeking a Senior Data Analyst to help empower our Sales & Service teams with data-driven tools and insights. Our mission is to enhance dealer interactions, streamline prioritization, and drive seller productivity through small but impactful gains. In this role, you will deliver analysis and insights that support revenue growth and customer retention across both US and international Sales & Service organizations.

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As a key member of the team, you will contribute to the Sales Reporting roadmap and work closely with Sales & Service leaders, Sales Support teams, and Data Engineering to build reporting and develop innovative tools.

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Key Responsibilities:

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• Define, refine, and execute the reporting roadmap to support a diverse range of internal stakeholders in Sales & Service.
• Provide strategic insights into sales performance, funnel analysis, expansion opportunities, and sales cycle efficiency to support informed business decisions.
• Create actionable reports and interactive dashboards from diverse data sources to drive informed decision-making across all levels of the organization.
• Identify opportunities to improve CRM and sales motion tracking, collaborating with stakeholders to implement effective solutions.
• Drive the development of sales tools, research, and strategic initiatives through efficient data sourcing and ETL processes.
• Use data and models to support recommendations to leadership, enhancing business outcomes.
• Maintain documentation on data and reporting protocols as processes evolve.
• Enforce data governance policies to ensure data accuracy and completeness.

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Qualifications:

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• Bachelor’s degree in business, finance, or a related analytical field.
• 5+ years of experience in an analytical role, ideally within SaaS, data strategy, or consulting environments.
• At least 3 years of experience with Salesforce or similar CRM software.
• Proficient in using storytelling techniques to present data insights in a clear and engaging manner, catering to diverse stakeholders.
• Demonstrated ability to independently analyze and synthesize complex data into clear, actionable insights.
• Proficiency in SQL and advanced data modeling techniques.
• Experience with ETL processes; knowledge of DBT is a plus.
• Proficiency in advanced data visualization tools like Tableau or CRM Analytics. Experience in Looker is a plus.
• Strong understanding of SaaS Sales KPIs and Monthly Recurring Revenue (MRR).
• Strong communication skills, with an ability to translate complex data insights into actionable recommendations for business leaders.
• Proven ability to proactively identify and address gaps in sales processes and data management.
• Driven by the challenge of enabling sales representatives and leadership to achieve their targets through insightful data analysis that supports decision-making.

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Role overview

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As a member of the CarGurus reliability team, the site reliability engineer will be responsible for defining, maintaining, and promulgating best practices and tools for SRE and observability.

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What you’ll do

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• Linux administration, site reliability best practices, incident management, critical on call.
• Collaborating with Engineering and Product Managers to define SLOs and monitoring of well-designed SLIs
• Embedding with Engineering teams and independently addressing issues or collaborating to improve operational excellence
• Being the primary point of escalation and on the on call rotation for major engineering incidents
• Owning our Incident Response Process, including conducting blameless Postmortems
• Partnering with Engineering teams to ensure new services are production-ready
• Championing our organizational standards for architecting, observing, deploying, and scaling our products
• Evolving and maintaining our tracing, logging, monitoring, alerting, and other observability systems to increase observability and transparency
• Educating the company on observability tools and troubleshooting techniques and practices
• Making Data-Driven decisions to drive continuous improvement
• Refusing to accept manual work as a solution to areas of weakness

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What you’ll bring

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• Linux administration, SRE theory and vocabulary, basic coding and scripting, production experience, incident management experience.
• A proven background in software engineering with multiple languages and significant relative operational experience running revenue-critical services at scale
• Understanding of technologies beyond coding such as Load Balancing, Configuration Management, Kubernetes, Terraform and Observability Systems
• Comfort in dealing with Incidents and Availability Issues under pressure
• Familiarity and experience working with cloud infrastructure in an AWS environment
• Familiarity with modern best Site Reliability Engineering practices and theory
• Comfort and skill in written and verbal communication across teams and organizations
• Excitement in solving puzzles, discovering how a new service or tool works by identifying the individual components, libraries, and relationships it is built upon
• A bias for action, but sufficient emotional intelligence to approach colleagues with positive regard and understanding their challenges and decisions
• Curiosity and the acceptance that there are always ways to learn and grow
• The desire to be an active contributor in a collaborative and fast-paced environment

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Role overview

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This role is fundamental in designing the preventative and operating the detective, security control programs for our cloud and corporate infrastructure and products. This role is a critical leadership role within the Information Security team and functions as a thought-leader for infosec organizationally.

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What you'll do

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• Design, architect, and implement defensive security controls across on-prem and cloud environments (AWS, Azure, GCP) in accordance with CIS Controls and NIST frameworks
• Work with infrastructure-as-code technologies to establish automated security configurations to support platform hardening, security controls and policies in the infrastructure deployment pipeline
• Manage Intrusion Detection System (IDS) and make necessary changes for accurate threat detection and remediation of identified issues
• Scan, triage and remediate security vulnerabilities while continuing to mature the vulnerability management program
• Manage third-party vulnerability and penetration testing engagements
• Build out our Security Information and Event Management (SIEM) solution, incident response, and forensic capabilities
• Act as the Incident Commander of the Security Incident Response Team (SIRT)

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What you'll bring

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• 5-7 years of experience securing cloud agnostic infrastructure (AWS, Azure, GCP) and datastores (MySQL, MongoDB, RDS) including use of automation and container deployment (Docker, Kubernetes, Terraform, Chef, Puppet)
• Extensive experience managing an IDS, SIEM and vulnerability management solutions in a hybrid environment
• Solid understanding of RBAC models and SSO solutions (SAML 2, OAuth 2, OIDC)
• Proficient in system hardening and patch management strategies
• Authored and maintained infrastructure security policies, standards, and procedures
• History of working on a Security Incident Response Team (SIRT) investigating events, triaging potential incidents, containing environments, conducting forensics analysis