We protect land that supports the things we can’t live without — like clean water, climate protection, and healthy communities — and safeguard the places that make life worth living, like parks for recreation and plant and animal habitat.
Over the past 50 years, we’ve helped more than 2.4 million acres through land acquisition, funding, and research and advocacy. We’re also increasing access to the great outdoors through our support of grassroots efforts and park enhancement projects.
Location: Midtown Manhattan, New York, NY
Work model: Hybrid. At least 3 office days each week.
Hours: Full-time, Monday–Friday, 9:30 AM–5:30 PM
Pay: $115,000–$120,000, based on experience
Reports to: VP, Technology and Digital Strategy
Direct reports: None
Role summary
Open Space Institute seeks a Senior Project Manager to improve business systems and work processes. This role owns projects for SharePoint, Microsoft 365, workflow automation, business applications, and AI-enabled tools.
The person will work with the VP and staff across OSI. They will find business needs, design practical solutions, deliver them, and help staff use them. The role has support from internal IT staff and external technology and security partners.
Main duties
Business application support
- Support SharePoint, Teams, Microsoft 365, Financial Edge, Raiser’s Edge, Power Platform, and other applications.
- Coordinate application support, issue resolution, configuration, and documentation.
- Identify department needs and system problems.
- Recommend system improvements.
- Support reports, data quality, maintenance, and system optimization.
Business process analysis
- Lead sessions to collect needs, goals, process details, and requirements.
- Find options for automation, process redesign, data quality improvement, system consolidation, and AI solutions.
- Document current and future work processes.
- Convert business needs into practical solution designs.
Solution design and delivery
- Lead assigned technology and business application projects.
- Design, build, test, deploy, and support approved solutions.
- Build SharePoint sites, lists, libraries, Forms, Power Automate flows, Power Apps, dashboards, reports, and low-code integrations.
- Create prototypes and proofs of concept.
- Coordinate user tests and support adoption.
- Own low-to-medium complexity work from initial need to support after deployment.
- Lead project meetings, give status updates, and raise risks or decisions to leadership.
- Keep accurate IT project portfolio records.
Integration and identity support
- Manage application permissions, security groups, and access requests.
- Support Microsoft Entra ID processes.
- Help with application integrations and data flows.
- Coordinate complex integration work with vendors, consultants, and IT partners.
- Find and resolve integration issues.
Training and staff partnership
- Advise departments on technology solutions.
- Create user guides, job aids, and training materials.
- Lead training, office hours, and adoption work.
- Build strong relationships across departments.
Required qualifications
- Bachelor’s degree or equivalent experience.
- Five or more years of experience with business applications, business systems, or technology-enabled business processes.
- Experience with Microsoft 365, SharePoint, and Teams.
- Experience to collect requirements, document workflows, and convert needs into technology solutions.
- Experience to lead or coordinate technology solutions, workflow changes, automation, or system improvements.
Preferred qualifications
- Power Platform experience: Power Automate, Power Apps, or Power BI.
- Microsoft Entra ID or CRM experience.
- Experience with nonprofit, fundraising, finance, operations, or cross-department processes.
- Experience with integrations, data flows, vendors, or low-code/no-code development.
- Knowledge of AI business solutions and new workplace technology.
- Prior nonprofit IT experience.
Skills
- Strong troubleshooting, analysis, communication, and facilitation skills.
- Clear communication with non-technical users.
- Good judgment on tool selection, configuration, and escalation.
- Ability to manage multiple priorities and projects.
- Detail focus and strong organization.
- A practical builder mindset: move from idea to working solution.
Physical and work requirements
- Work from the New York City office at least 3 days each week.
- Regular computer, reading, writing, and speaking work.
- Some standing, walking, bending, and lifting up to 30 lbs may be required.
Benefits
OSI provides medical, dental, vision, FSA, 403(b) contributions, paid time off, paid holidays, sick days, Summer Fridays, floating holidays, life and disability insurance, and an employee assistance program.
Application instructions
Apply through the OSI portal with a resume and cover letter. The cover letter must state where you found the job post. OSI reviews applications as they arrive. Applicants must have authorization to work full-time in the United States. OSI does not provide visa sponsorship.
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