Tech Ladies PRO Job Board

Manager, Support

•

San Francisco

Private

251-1000

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers.

About Zapier

----------------

We're humans who simply think computers should do more work.

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Job Posted: 4/28/2025

Location: Americas Central Time (GMT-6) or Eastern Time (GMT-5), we are open to other locations but NOT other time zones.

We’re looking for an experienced Support Manager who will be responsible for our team aligned to the Central or Eastern (Americas) timezones. In this role, you'll support a Global Support team, and report to the Senior Manager of Global Support.

If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…

About You

-------------

As a Manager in the Global Support organization, you play a critical role in both the day-to-day excellence and long-term evolution of how we support our customers at Zapier. You'll lead and mentor a team of Individual Contributors (with future potential to manage Team Leads), ensuring the delivery of world-class support and a consistently positive customer experience. This role requires a strong focus on performance management, cross-functional collaboration, and strategic contributions that align with both departmental and company-wide goals. At the core, you bring a deep sense of customer centricity—consistently putting the customer’s needs at the center of your decisions and advocating for what’s best for them. You genuinely enjoy working with our users directly and aren’t afraid to jump in—whether it’s through hands-on support, or solving issues side by side with your team. You thrive on making things easier, faster, and more impactful for our customers every day.

You are not only accountable for results—but for shaping how we get there. You’ll apply a strategic mindset to how your team operates, continuously identifying opportunities to improve customer experience, influence process efficiency, and evolve Support’s role as a value driver across the business.

Your leadership approach should combine clear performance expectations with a growth-forward mindset—developing team members through regular coaching, supporting their long-term career progression, and highlighting and celebrating meaningful impact. You’ll hold space for your team to thrive, while consistently raising the bar.

Cross-functional collaboration is critical, and you’ll build strong relationships across Product, Sales, Engineering, and Support Operations to proactively unblock issues, raise insights, and ensure Support is delivering at a high level. You’ll also lead and support key departmental projects, and consistently bring forward new ideas that align with Zapier’s strategic bets and our vision for fast and accurate support.

Above all, you’ll be a visible and engaged leader—balancing team coaching, customer insight, and strategic execution to ensure your team is set up to deliver exceptional results.

You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.

Key Responsibilities

------------------------

As a manager, your ability to adapt and allocate time effectively to different areas will be critical to your success and the success of your team.

Team performance: Leading and mentoring your team to provide exceptional support, with a focus on high performance and team member development. This includes coaching, performance tracking, conducting regular one-on-one sessions, and fostering a positive team culture.
Customer Connection: Spending a minimum of 2 hours in customer facing queues each week to maintain product knowledge and hear from customers directly, ensuring you stay connected to the customer experience.
Operational excellence: Ensuring smooth operations and collaborating with other teams (such as Support Operations and Engineering). This involves optimizing processes and making sure your team is appropriately trained and following best practices.
Evolving Support as a business operator/owner: Driving and overseeing support projects aligned with company goals and strategy, and evolving your team’s workflows as Support scales. This includes planning, coordination, and ensuring high-quality deliverables on strategic projects.
Company strategy and business awareness: Understanding the company’s strategy and how your team’s efforts contribute to the overall mission. Keeping your team aligned with company goals and providing relevant updates and guidance as business priorities evolve.
Communication, Collaboration & Change Management: Building strong relationships with stakeholders and promoting a “first team” approach to problem-solving. Hosting team meetings, encouraging feedback and participation, and effectively leading your team through change initiatives.
Leader accountability & growth: Set aside time to track your impact, seek feedback, and regularly reflect on how you’re showing up as a leader. Demonstrate follow-through on your goals and actively develop your leadership craft.
Diversity, Inclusion, Belonging and Equity (DIBE): Promoting a diverse and inclusive team culture. Ensuring equitable opportunities for all team members and actively fostering a sense of belonging on your team.
Interviews (ad hoc): Interviews should take up less than 5% of your total time. Given current hiring plans, interview blocks should not be baked into your week and instead prepare for possible future batches of interviews by working through priorities with your Manager.

Key Performance Indicators:

Team performance (directs and indirects)
Strategic impact & project execution
Customer experience & operational goals
Change leadership & team communication
Talent management & leadership accountability
Engagement and satisfaction
Hiring & capacity planning

How to Apply

----------------

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

Application Deadline:

-------------------------

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

2025-05-14

Account Executive, Enterprise

•

San Francisco

Private

251-1000

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers.

About Zapier

----------------

We're humans who simply think computers should do more work.

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Job Posted: 4/9/2025

Location: Americas

Hi there!

We’re looking for an experienced Enterprise Account Executive to join our founding Upmarket Sales team.

In this role, you’ll join the Enterprise Sales team and be responsible for selling Zapier’s Automation platform offerings to customers across the globe. A successful Account Executive has demonstrated success selling to companies with employee counts between 1K-5K, can build pipeline through both inbound and outbound channels, can successfully sell to both executive buyers of Zapier and technical end users of the product, works collaboratively with cross functional teams (Product Marketing, Engineering, Demand Generation, RevOps, etc), and takes ownership for the outcomes of the program.

If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…

About You

-------------

You have 5+ years of demonstrated success in selling horizontal SaaS solutions to multi-stakeholder or technical organizations at the mid-market level, with a strong focus on automation, integrations, and enhancing tech stack efficiency.
Proven track record of success in closing enterprise-level software deals over $100K and meeting or exceeding your sales quota
Strong understanding of APIs, integrations, and tools like Zapier, with the ability to explain their importance in modern tech ecosystems.
You're naturally curious about AI and regularly experiment with different AI tools to drive efficiency in your day-to-day work or personal life.
Demonstrated ability to discuss IT concerns, including security, scalability, compliance, and performance, in a credible and knowledgeable manner.
Excellent communication skills both with customers and within an organization
Ability to develop and navigate senior-level relationships quickly and effectively
You thrive in a state of ambiguity and are motivated by strong personal drive
You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.

Things You’ll Do

--------------------

Drive revenue for Zapier, owning the entire sales cycle through close
Deeply understand your customers to uncover customer needs and pain points
Navigate complex multi-party sales and win trust through consultative sales conversations with executives
Collaborate and work with Solutions Engineering, Customer Success Managers, Leadership, etc. to build strategic adoption plans for customers
Own sales activity and monthly revenue forecasting in Hubspot
Provide recommendations to our product teams to help influence our Enterprise roadmap

Why Join Us?

----------------

Work with a fast-growing, profitable company leading the no-code automation space.
Play a pivotal role in shaping our Enterprise Sales strategy and driving Zapier’s expansion upmarket.
Engage with top-tier enterprise customers and solve complex automation challenges.
Collaborate with an exceptional team in a fully remote, flexible work environment.
Competitive salary, generous benefits, and a strong culture of growth and learning.

If you’re excited about helping enterprises unlock the power of automation, we’d love to hear from you!

How to Apply

----------------

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

Application Deadline:

-------------------------

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

2025-05-14

Engineering Manager, Edge

•

San Francisco

Private

251-1000

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers.

Location: Americas (EST to PST)

MG4

We're looking for an Engineering Manager to lead the Edge team at Zapier. We’re on a mission to make everyone more productive at work. Zapier has helped millions of people build businesses through the power of automation.

The Edge team sits at the heart of our infrastructure, where innovation meets impact. The work we do is foundational to the success of millions of users across the globe. In this role, you’ll have the opportunity to nurture a high-performing team, shape strategic direction, and foster meaningful outcomes for both Zapier and the people who rely on it every day.

This role blends strategy, technical leadership, and people-first management. You’ll support the Edge team in building and maintaining key infrastructure and services that power our automation platform. Your day-to-day will involve leading with empathy, communicating with clarity, and helping your team do their best work—sustainably.

Construct and monitor: Your team will build and run our vital business services, affectionately known as 'Zaps'. Your drive for engineering excellence and scalability will ensure that these services perform optimally, powering millions of users across the globe.
Execute and Authenticate: Your technical skills and strategic judgment will be instrumental to our operations. Your team will be responsible for executing and authenticating actions within our system, ensuring our users enjoy a seamless experience.
Enable and Empower: Your and your team’s work will be crucial to the continued evolution of Zapier's core workflow product along with the broader product catalog. Collaborating with other team leaders, you'll align technological advancements with broader company objectives.
Own and Evolve: Your team’s contribution will be both meaningful and valued. You'll take ownership of business metrics and work diligently towards their development. These metrics assist our entire organization in assessing performance and steering future strategy.

About You

You are an effective team builder. You're no stranger to this kind of work. You have at least two years of experience managing teams of Backend Engineers. You know how to hire, train, and develop engineers from all backgrounds. You understand the benefits of building a diverse and inclusive engineering team.
You’re a product thinker. As an Engineering Manager, you’ve worked to set goals, metrics, and a strategy for a product-focused Engineering team. You push your team to prioritize impactful work to meet the company’s goals.
You can keep track of, prioritize, and lead multiple projects. We're a small team, and there's no shortage of things you could be doing in a day. You'll carve out time for functional projects and make sure they solve real problems the team faces -- ideally making development even easier.
You have excellent communication skills. You regularly work with engineers and other stakeholders from various disciplines, balancing engineering concerns, such as technical debt, with product concerns. Ideally, you find solutions that address both the team and user needs but if not, help build understanding around difficult decisions.
You are a skilled engineering leader. You've got a strong background in leading a team of Engineers working in our stack (Python, Django or React, ES6 or Node.js, etc.). Even if you aren't a daily coder, you regularly exercise your coding muscles and try to be an asset in any technical context your team may need.
You're adaptable. You've been in fast growing companies and know how to build, change, and adapt to the needs of a company as it grows.
You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.

Things You'll Do

Partner closely with your engineering function and peer design function and product function to create a trio that tackles user problems and solutions.
Develop effective ways to communicate, monitor, and lead your team through weekly one-on-one’s and team meetings.
Keep leadership informed of your team’s progress in ways that are transparent, approachable, and engaging.
Mentor engineers and help them grow in their careers through coaching, sponsorship, and thoughtful guidance.
Participate in code reviews, learning and spreading technical knowledge throughout Zapier -- moving knowledge to documentation where appropriate.
Occasionally dive into the code; fixing bugs, improving developer experience, smoothing edges -- sometimes even spiking out small proofs of concept.
Collaborate across various disciplines (Product Managers, Designers, Researchers) to help set technical roadmaps that will achieve business goals through engineering best practices.
Actively recruit, onboard, and train new engineers at Zapier. This might involve tweaking the skills portions of interviews, or writing better documentation.

How to Apply

----------------

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

Application Deadline:

-------------------------

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

2025-05-14

Site Reliability Engineer

•

Private

251-1000

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers.

About Zapier

----------------

We're humans who simply think computers should do more work.

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Job Posted: March 27th, 2025

Location: India

Hi there!

We are seeking a talented Cloud Engineer to join our growing team at Zapier. As we continue to scale our product and grow our team, we’re looking for an experienced engineer to help drive automation, performance, and reliability in our cloud-based infrastructure.

We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. Hopefully, you'll take the leap of faith and apply.

About You:

Experience: You have at least 2 years of experience in cloud engineering, systems administration, or a related field. For this role, we are specifically targeting folks with 2-5 years of professional experience.
Cloud Knowledge: You have experience with cloud platforms such as AWS, GCP, or Azure. You understand how to leverage infrastructure as code tools and have learned best practices for reliability and observability.
Coding Skills: You are proficient in at least one programming language such as Python, Go, or similar, and have experience with automation tools.
Problem-Solving: You enjoy solving complex systems challenges and can improve performance and reliability.
Communication: You are an effective communicator, capable of documenting processes and sharing knowledge with the team.
Values: You align with Zapier’s values and thrive in a collaborative, remote work environment.
AI Fluency: You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.

Responsibilities:

Infrastructure Management: Design and deploy AWS infrastructure using infrastructure as code tools like Terraform and Helm.
Kubernetes and Serverless: Contribute to the management and governance of our Kubernetes clusters (EKS) and serverless functions (Lambda).
Tool Evaluation: Evaluate new tools and recommend technologies to improve our infrastructure.
Collaboration: Partner with teams to solve infrastructure and design problems, ensuring scalable solutions.
Service Integration: Build services to integrate systems, process high-traffic workloads, and perform critical migrations.
Reliability Engineering: Apply site reliability engineering principles to improve application reliability and develop internal tools.
Feature Development: Build new features and services to support our teams and understand customer needs.
Incident Response: Collaborate with the team to solve issues, learn from failures, and build resilient systems.
On-Call: Participate in business hours on-call support.

What we’re doing:

Routing service: We’ve developed an in-house routing service to create a single source of truth and optimize our routing management.
Terraform rework: We’re going to clean up and optimize our Terraform setup, to streamline the infrastructure management and enable faster and more reliable changes.

Application Review:

Please note that to ensure our hiring team can review every application, we may remove this posting once we reach a certain number of applicants that allows us to respond in a timely manner. We will be able to repost the position once our review cycles have concluded. Thank you so much for your understanding!

How to Apply

----------------

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

Application Deadline:

-------------------------

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

2025-05-14

Account Executive, SMB

•

San Francisco

Private

251-1000

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers.

About Zapier

----------------

We're humans who simply think computers should do more work.

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Job Posted: 5/8/2025

Location: Americas

Hi there!

We’re looking for an experienced Account Executive to join our growing Sales team. In this role, you’ll join the Core sales team and be responsible for selling Zapier’s Automation platform offerings to customers across the globe. A successful Account Executive has demonstrated success selling outbound to companies with under 250 employees and inbound to companies with 250+ employees. They can build a pipeline through both inbound and outbound channels, can successfully sell to both executive buyers of Zapier and technical end users of the product, work collaboratively with cross-functional teams (Product Marketing, Engineering, Demand Generation, RevOps, etc), and take ownership for the outcomes of the program.

If you want to advance your career at a fast-growing, profitable, impact-driven company, read

About You

-------------

You have 2+ years of demonstrated quota-carrying success in selling horizontal SaaS solutions to multi-stakeholder or technical organizations at the SMB and mid-market level, with a strong focus on automation, integrations, and enhancing tech stack efficiency.
Proven track record of success in closing SMB and Mid-Market software deals over $50K, and meeting or exceeding your sales quota
Strong understanding of APIs, integrations, and tools like Zapier, with the ability to explain their importance in modern tech ecosystems.
You're naturally curious about AI and regularly experiment with different AI tools to drive efficiency in your day-to-day work or personal life.
Demonstrated ability to discuss IT concerns, including security, scalability, compliance, and performance, in a credible and knowledgeable manner.
Excellent communication skills both with customers and within an organization
Ability to develop and navigate senior-level relationships quickly and effectively
You thrive in a state of ambiguity and are motivated by strong personal drive
You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.

Things You’ll Do

--------------------

Drive revenue for Zapier, owning the entire sales cycle through close
Deeply understand your customers to uncover customer needs and pain points
Navigate complex multi-party sales and win trust through consultative sales conversations with executives
Collaborate and work with Solutions Engineering, Customer Success Managers, Leadership, etc. to build strategic adoption plans for customers
Own sales activity and monthly revenue forecasting in Hubspot
Provide recommendations to our product teams to help influence our Enterprise roadmap

How to Apply

----------------

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

Application Deadline:

-------------------------

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

2025-05-14

Site Reliability Engineer (Data)

•

San Francisco

Private

251-1000

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers.

About Zapier

----------------

We're humans who simply think computers should do more work.

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Job Posted: May 9, 2025

Location: Americas

Hi there! 👋 Are you passionate about building reliable systems that help data teams thrive at scale?

Zapier is looking for a Site Reliability Engineer to join our Data Platforms team. In this role, you’ll work alongside our existing SRE to level up the reliability, observability, and operational maturity of the modern data stack that powers internal products and customer facing across Zapier. From orchestrating workflows in Databricks to tuning performance in our data infrastructure, you’ll play a key role in keeping our data ecosystem healthy, scalable, and developer-friendly.

About You

-------------

You’re experienced, but still growing. You have 4+ years of experience in Site Reliability Engineering roles. You’ve worked in production environments, solved real incidents, and shipped platform improvements—but you’re also eager to learn and grow alongside a thoughtful, distributed team.

You know the cloud—and how to keep it healthy. You’re familiar with cloud-native architecture and services (we use AWS). You’ve helped teams build and maintain reliable workflows using tools like Terraform and you understand the tradeoffs behind infrastructure decisions.

You’re observability- and incident-driven. You know how to detect issues before customers feel them. You believe in rich metrics, structured logs, and smart alerting. You’ve contributed to incident response processes and helped teams learn from failure.

You bring an automation- and AI-first mindset. You’re not afraid to write code (Python, TypeScript, or Bash are all great) and believe deeply in Infrastructure as Code. You lean into tools, automation, and AI to reduce toil, improve deployment confidence, and free up teams to focus on meaningful work. You're are open to experimenting with AI tools to decrease toil and increase your impact.

You’re a strong communicator in a remote-first world. You can clearly describe problems, propose solutions, and write clean documentation others can follow. You’re comfortable collaborating asynchronously with cross-functional teams and support partners.

You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.

Things You’ll Do

--------------------

Level up reliability for our modern data stack – Help support and evolve our data platforms (including Databricks, Airflow and our LLMOps tooling) with reliability best practices and clear operational standards.
Improve observability and alerting – Partner with engineering teams to implement monitoring and alerting that supports ownership, reduces noise, and improves incident response metrics like MTTD (Mean Time to Detect) and MTTR (Mean Time to Resolve).
Automate and optimize operations – Build and maintain infrastructure-as-code, job orchestration logic, and internal tooling that reduce manual intervention and improve system resilience.
Participate in on-call and incident response – Share in our on-call rotation (~one week per quarter) and work alongside others to improve postmortems, retrospectives, and mitigation strategies.
Contribute to security and compliance readiness – Help evolve our access controls, auditability, and deployment practices in support of growing needs like sensitive Data security compliance.
Be a partner, not a gatekeeper – Work closely with Data Engineers, ML Engineers, and Backend Engineers to ensure platforms are reliable and empowering to use.

Bonus Points

------------

(Not required, but nice to have!)

Experience with tools like Airflow, Databricks, or Kubernetes.
Experience with Databricks administration, cost governance, or workspace security
Familiarity with data lake architecture (e.g., Delta Lake, Unity Catalog)
Exposure to compliance-driven environments (HIPAA, SOC 2, etc.)
Demonstrated AI fluency—whether it’s applying AI for troubleshooting, documentation, automation, or infrastructure tooling

How to Apply

----------------

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

Application Deadline:

-------------------------

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

2025-05-14

Sr. Engineer, Backend (Functions)

•

San Francisco

Private

251-1000

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers.

About Zapier

----------------

We're humans who simply think computers should do more work.

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Job Posted: 2/10/25

Location: Americas time zones (Atlantic, Eastern, Central, Mountain, and Pacific)

Hi there!

As Zapier continues to scale our mission to democratize automation, we're looking for a Senior Backend Engineer to join the cutting-edge Functions team. This team is building a new, code-first product that enables developers to create powerful, flexible workflows by combining the simplicity of Zapier's platform with the full control of code.

As part of this team, you'll tackle exciting technical challenges, like designing scalable systems, improving the developer experience, and enabling seamless interaction with Zapier's library of over 7,000 integrations. You'll be at the forefront of creating tools that make automation accessible to technical users, giving them the flexibility to build exactly what they need—all while Zapier handles the hosting, authentication, and infrastructure.

If you're passionate about building elegant solutions for developers and want to work on a product that's defining the future of automation, we'd love to hear from you!

About You

-------------

You have 6+ years of experience with a minimum of 2 years at a senior level. You've dedicated at least 4 of those years to crafting and refining web-based software products.

Required Technical Skills/Experience:

Strong expertise in using TypeScript and Node.js for building backend services.
Strong system design and architectural skills.
Strong communications skills, including experience talking directly to customers.
Experience architecting and maintaining production infrastructure in AWS.

Nice-to-Have Technical Skills/Experience:

Familiarity with the Python ecosystem and execution model.
Experience managing execution of untrusted workloads in a controlled and safe fashion
Familiarity with LSP (Language Server Protocol) systems
Experience with observability tooling, particularly related to operational reliability
Awareness of security principles and experience securing publicly accessible sensitive systems
Experience building event driven systems
Expertise in AWS Lambda, Docker, and other containerization tooling

Non-technical skills/experience:

You live by the "always ship new code" mantra. You take pleasure in releasing code frequently, knowing that every deployment brings with it enhancements that directly impact users. You believe in frequent, iterative improvement.
You value collaboration. You understand that building software is a team sport, and you enjoy working as part of a tight-knit team. You’re happy to pitch in and help the team, whether by reviewing code, pairing on a tricky problem, or just thinking about how to solve the challenges we’re facing.
You're driven by results, not by process. In the ever-changing landscape of software development, you recognize that while processes are essential, they should never overshadow the end goal: delivering exceptional value.
You care about the 'why' more than the 'what'. If priorities seem nebulous or not optimized, you're confident and proactive in seeking clarity, ensuring that the team's efforts align with the broader vision. Misalignments don't escape you, and you're quick to flag them.
You're intentional and articulate. Every design choice you make stems from a place of intentionality. You're not one to follow the herd blindly. Instead, you advocate robustly for your design choices and implementation strategies.
You love teaching. You enjoy sharing knowledge with the rest of your team and building a culture of continuous growth. You have experience coaching engineers to help them level up.
You're an avid learner. The tech world's constant evolution excites you. Always on the prowl for the next big thing, you're quick to immerse yourself in the intricacies of its implementation.
You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.

Things You’ll Do

--------------------

The Functions team is a small, nimble team working to scale a new product from hundreds to tens-of-thousands of users. As such, a successful applicant will likely get the opportunity to work on a variety of project, including:

Participate in customer calls, understand pain-points, and work with your peer engineers and EPD (Engineering, Product, Design) leadership to suggest possible technical solutions to the wider team.
Build features that allow customers to more easily handle errors in their automations by merging Zapier integrations existing error processing routines with language-native error handling.
Work on improving our Functions execution model, such that we can run arbitrarily long untrusted integrations safely and efficiently.
Build excellent migration tooling, so customers code is automatically updated as integrations change in the Zapier system.
Leverage our observability tooling to track and understand user pain-points. Turn these insights into actionable tasks for the team.

You’ll also have the opportunity to specialize in a variety of areas of the Zapier codebase. Focusing on a specialization will not limit your growth at Zapier as we believe that each engineer brings a unique perspective and can contribute in all areas. We encourage collaboration and will frequently have engineers contribute across teams to assist with projects.

How to Apply

----------------

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

Application Deadline:

-------------------------

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

2025-05-14

Engineering Manager, Revenue

•

Private

251-1000

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers.

Location: Americas

MG4

We're looking for a technical Engineering Manager to join our Revenue Zone - a critical area focused on building customer-centric revenue systems that power Zapier’s monetization and subscription experience.

As an Engineering Manager in the Revenue Zone, you will lead a team of engineers responsible for building, scaling and optimizing our revenue/monetization systems. Your team’s mission includes:

A comprehensive catalog system that defines all customer offerings (Plans, Add-ons, and more).
A scalable billing platform to support reliable monetization of Zapier’s products.
Enhanced multi-product purchasing experiences with seamless checkout.
Global tax compliance capabilities to meet regional regulations.
A frictionless payment experience that drives Zapier’s subscription business.
A robust subscription management system that enables flexible pricing and packaging.

You'll collaborate with Finance, Data, Product, Design and Support teams to ensure our systems are reliable, scalable, and aligned with business goals.

About You

-------------

You are an effective team builder and a skilled engineering leader. This isn't your first rodeo. You have at least two years of experience managing a cross-functional team of engineers comprising frontend, full stack, and backend. You know how to hire, train, and develop engineers from all backgrounds. You understand the benefits of building a diverse and inclusive engineering team.
You’re a collaborator. You leverage your strong communication skills to align on a shared vision and strategy with your Product and Design partners, ensuring that everyone is on the same page and working towards common goals. Your ability to build relationships and foster cooperation leads to successful project outcomes and a cohesive team dynamic.
You’re an advocate for your cross-functional stakeholders. You actively seek input from stakeholders and integrate their feedback into decision-making processes. Your strategic approach and transparent communication style foster trust and alignment across teams, equipping them to handle changes and challenges effectively.
You have deep customer empathy and thrive in the details. Zapier’s revenue systems power every purchase and maintain every customer relationship. With a customer-centric approach, you work with your team to improve the customer experience and participate in programs to enhance our product offerings.
You’ve shipped production code and you know what great code looks like. You contribute to design discussions, review code, and establish quality standards for your team. A solid grasp of engineering skills is essential, along with a practical understanding of software development practices. Understanding the current state, anticipating future developments, and maintaining a strategic view is important to you.
You relish change and seek leverage. Zapier is growing and we’re adapting our revenue systems with future growth in mind. You’re comfortable leading change. These changes will replace whole systems and move ownership in ways that may significantly alter the mission of your team. You see an opportunity to build a more capable company and can navigate short-term uncertainty
You have excellent communication skills. You regularly work with engineers and other stakeholders from various disciplines, balancing engineering concerns, such as technical debt, with product concerns. Ideally, you find solutions that address both the team and user needs but if not, help build understanding around difficult decisions.
You have prior experience or a strong interest in revenue systems, including subscription management, invoicing, and payment processing platforms such as Stripe, PayPal, or Square - covering integration, configuration, and troubleshooting.
You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.

Things You'll Do

--------------------

Work closely with your product and design peers to deliver customer and company value.
Develop effective ways to communicate, monitor, and lead your team through weekly one-on-ones and team meetings.
Keep the leadership team informed on your team’s progress and challenges in ways that are easy and enjoyable to receive, like one-on-one's, update posts, and regular team hangouts.
Build rapport with each member of the Engineering Team and support them through coaching and mentorship to help level up their skills, and performance management when necessary.
Participate in code reviews, learning and spreading technical knowledge throughout Zapier -- moving knowledge to documentation where appropriate.
Maintain a focus on our customers by using customer feedback to guide your team through tradeoffs. You’ll help your team understand when to be rigid on quality and how to be flexible and create with scope.
Work directly with cross-functional stakeholders to ensure our systems are serving their needs. This could include Support, Accounting, Finance, and strategic initiative leads.
Actively recruit, onboard, and train new engineers at Zapier, as well as supporting the continuous improvement of hiring practices in Engineering
Organize your team to serve our customers. In addition to our standard incident escalation practices, revenue teams work to resolve technical questions related to customer billing questions.

We'd love to hear why you think you'd excel in this role. In answering your application questions, please reference any particular aspects of the "About You" and "Things You Might Do" that resonate with your experience and skills.

How to Apply

----------------

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

Application Deadline:

-------------------------

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

2025-05-14

Sr. Machine Learning Engineer

•

Private

251-1000

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers.

About Zapier

----------------

We're humans who simply think computers should do more work.

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Job posted: 5/12/2025

Location: Americas preferred

Hi there!

Are you ready to make a real impact in a dynamic and innovative environment? We're thrilled to invite you to join the Data AI/ML team at Zapier as a Senior Machine Learning Engineer!

As a member of our Data AI/ML team, you'll be at the forefront of our AI & Machine Learning initiatives. This is your chance to empower our product, business and engineering teams to leverage AI on a daily basis. You'll play a pivotal role in enhancing Zapier’s machine learning & AI tooling capabilities and influencing the way we build products using these tools. Your expertise will provide invaluable technical mentorship and assistance in scaling our use of AI/ML across the company.

Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

Even though our job description may seem like we're looking for a specific candidate, the role inevitably ends up tailored to the person who applies and joins. Regardless of how well you feel you fit our description, we encourage you to apply if you meet these criteria:

About You

-------------

You have 7+ years of experience working with Machine Learning (ML) in production (with at least 1-2 years experience specific to Large Language Models (LLM)). You have experience writing clean Python code with reproducible results. You have knowledge of ML/LLM data structures and modeling, software architecture, libraries and frameworks to create models that sufficiently meet the needs of project goals.
You combine your strong applied ML/LLM knowledge with statistical expertise (e.g. confidence intervals, regression modeling, significance testing). You have strong mathematics skills, especially in statistics, to create algorithms. This includes demonstrated experience with common ML techniques for deep data mining and exploration (e.g. predictive modeling, time series modeling, classification, and clustering techniques). Understand how to determine the right machine learning algorithms for a given task and evaluate their performance, including understanding the trade-offs between different models and selecting the most suitable one based on the data and problem at hand.
You have a strong understanding of how LLMs and ML models succeed in a production environment. You have experience developing and improving upon evaluation frameworks for LLMs which focus on performance, reliability, and bias assessment/mitigation. You have extensive experience working with user data to engineer features for models, select appropriate model architectures, tune model parameters, and evaluate model quality. You have familiarity with fine-tuning models to achieve their maximum performance, i.e. optimizing hyperparameters, handling overfitting, A/B testing, and improving the efficiency of algorithms.
You’re familiar with various prompt techniques for LLM grounding such as chain-of-thought, static few-shot examples, and dynamic few-shot. You’re familiar with Retrieval-Augmented Generation (‘RAG’) systems. You have an understanding of how to optimize knowledge retrieval for improved model accuracy and speed. You can apply your knowledge of different indexing/chunking strategies on the data to achieve desired goals. You understand semantic search and vector databases, and how they differ from classic retrieval methods and databases. Experience with reranking and knowledge graphs is a plus.
You have a strong engineering sense. You’re familiar with automating ModelOps/DataOps processes which include creating pipelines and understand how CI/CD processes work. You’re a stellar data wrangler and have experience cleaning and structuring data for modeling purposes.
You are a skilled written communicator. Zapier is a 100% remote team and writing is our primary means of communication. You communicate complex technical topics clearly and in an approachable way.
You have proven stakeholder management expertise. As a collaborative thought partner, you're gifted at explaining your findings clearly to a non-technical audience. You have experience partnering with product and engineering to deliver business value through scalable ML/LLM development and deployment.
You enjoy collaboration and knowledge sharing. You appreciate our team’s values of eagerness to collaborate with teammates with any level of statistical and ML/LLM knowledge, iterating over your deliverables, and being curious.
You are an out of the box thinker. You employ your creative thinking skills to come up with new solutions and approaches that meet business objectives. You have sound problem-solving skills to refine prototypes and troubleshoot performance issues. You remain up to date on the latest innovations in machine learning in order to develop solutions that scale.
You understand that perfect is the enemy of good. You will default to action by initially shipping solutions that simply work and work simply while iterating as needed.
You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.

Things You’ll Do

--------------------

Zapier is a fast-growing and remote-first company, so you'll get experience on many different projects to support our stakeholders. Here are some things you might get to help our teams with:

Work with Engineering teams to develop and improve ML and LLM models, as well as refine our systems and processes in the space.
Design, implement, deploy, and improve upon prompting for LLMs with comprehensive evaluation suites to assess model performance and reliability.
Collaborate with other Data teams to develop ML projects in various sectors of the business.
Create LLM and ML model prototypes based on project specifications.
Process data for model fine tuning and fine-tune models for maximum performance that meet business needs.
Build and deploy data models as well as RAG systems.
Implement changes to algorithms to improve ML model performance as well as troubleshoot and address problems with deployed ML models to improve user experience.
Develop data literacy programs and provide easy-to-use tools with clear documentation, examples, and tutorials.
Participate in the on-call rotation (about 1 week per quarter) to support our production services.

Our stack is best summed up by: Databricks, AWS(S3), Python/Typescript, Airflow, dbt, Kafka, Braintrust.

Senior Machine Learning Engineer vs Other Roles At Zapier

How do we discern between a ML Engineer vs Applied AI Engineer? The following are discrete topics we expect to see a deep competency in specifically for ML Engineers:

Strong background in statistics.
ML techniques for deep data mining and exploration.
Automating DevOps/ModelOps/DataOps processes with pipelines and CI/CD.
Data wrangling and building data pipelines.

How to Apply

----------------

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

Application Deadline:

-------------------------

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

2025-05-14

Account Executive, Emerging

•

San Francisco

Private

251-1000

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers.

About Zapier

----------------

We're humans who simply think computers should do more work.

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Job Posted: 1/24/2025

Location: Americas

Hi there!

We’re looking for an experienced Account Executive to join our growing Sales team.

In this role, you’ll join the Emerging sales team and be responsible for selling Zapier’s Automation platform offerings to customers across the globe. A successful Account Executive has demonstrated success selling to companies with employee counts between 250-999, can build pipeline through both inbound and outbound channels, can successfully sell to both executive buyers of Zapier and technical end users of the product, works collaboratively with cross functional teams (Product Marketing, Engineering, Demand Generation, RevOps, etc), and takes ownership for the outcomes of the program.

If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…

About You

-------------

You have 3+ years of demonstrated quota-carrying success in selling horizontal SaaS solutions to multi-stakeholder or technical organizations at the SMB and mid-market level, with a strong focus on automation, integrations, and enhancing tech stack efficiency.
Proven track record of success in closing SMB and Mid-Market software deals over $50K, and meeting or exceeding your sales quota
Strong understanding of APIs, integrations, and tools like Zapier, with the ability to explain their importance in modern tech ecosystems.
You're naturally curious about AI and regularly experiment with different AI tools to drive efficiency in your day-to-day work or personal life.
Demonstrated ability to discuss IT concerns, including security, scalability, compliance, and performance, in a credible and knowledgeable manner.
Excellent communication skills both with customers and within an organization
Ability to develop and navigate senior-level relationships quickly and effectively
You thrive in a state of ambiguity and are motivated by strong personal drive
You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.

Things You’ll Do

--------------------

Drive revenue for Zapier, owning the entire sales cycle through close
Deeply understand your customers to uncover customer needs and pain points
Navigate complex multi-party sales and win trust through consultative sales conversations with executives
Collaborate and work with Solutions Engineering, Customer Success Managers, Leadership, etc. to build strategic adoption plans for customers
Own sales activity and monthly revenue forecasting in Hubspot
Provide recommendations to our product teams to help influence our Enterprise roadmap

How to Apply

----------------

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

Application Deadline:

-------------------------

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

2025-05-14

Sr. Technical Account Manager

•

San Francisco

Private

251-1000

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers.

About Zapier

----------------

We're humans who simply think computers should do more work.

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Job Posted: 04/29/2025

Location: North America (PST working hours required)

Hi there!

Zapier’s on a mission to make everyone more productive at work. We help people automate the boring and repetitive parts of their day so they can focus on meaningful work. We’re looking for a Sr. Technical Account Manager to join our growing Enterprise team. In this role, you’ll work directly with our most strategic customers, helping them design scalable workflows, troubleshoot technical issues, and build long-term automation strategies that drive business success.

Our Commitment to Applicants

About You

-------------

You’re deeply experienced in technical customer support for upmarket or Enterprise customers. You’ve spent 7+ years working in API support, SaaS environments, or consulting roles where solving complex technical challenges was the norm.
You have strong technical acumen. You can confidently read logs, debug highly technical workflows, and interpret error messages. You’re comfortable navigating the backend of systems and can troubleshoot issues that go far beyond surface-level symptoms.
You understand how webhooks, APIs, and authentication schemes work. You can explain these concepts to both technical and non-technical stakeholders and aren’t afraid to dive into a payload or script to figure out what’s wrong.
You’re familiar with common programming languages and coding concepts. You may not be a developer, but you can confidently read, understand, and debug basic code. Bonus points if you’ve got working knowledge working with JavaScript or Python, especially in automation or data transformation use cases.
You’ve worked closely with Enterprise customers and understand how their needs differ from self-serve or SMB segments. You tailor your approach to stakeholders with varied technical backgrounds and build trust by providing reliable and scalable solutions.
You’re an excellent written and verbal communicator. Whether it’s live on a Zoom call or documenting your findings, you convey complex information in clear and useful ways.
You love collaborating. From Sales and Success to Product and Engineering, you know how to partner cross-functionally to resolve issues and advocate for customer needs.
You’re passionate about automation. You stay up-to-date on industry trends and get excited about helping customers unlock value with Zapier.
You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.

Things You’ll Do

--------------------

Technical Support and Troubleshooting:

Provide 1:1 priority support for Enterprise customers, resolving business-critical issues promptly and effectively.
Offer comprehensive technical guidance and troubleshooting assistance through multiple channels such as scheduled Zoom calls, email, and support tickets.
Develop and present action plans and use case visualizations to assist customers in designing efficient workflows using Zapier.

Customer Relationship Management:

Build and maintain strong relationships with assigned customers and multiple stakeholders, acting as their dedicated support representative and internal advocate.
Schedule regular Zoom calls for customer check-ins, providing ongoing guidance, workflow reviews, and brainstorming expansion opportunities.
Manage a portfolio of assigned customers, ensuring proactive personalized attention, timely assistance, and strategic guidance.

Cross-functional Collaboration

Foster strong relationships with Sales, Success, Product, Marketing, and Engineering teams to ensure seamless customer support and integrate feedback into organizational processes.
Coordinate across teams to rapidly address complex issues and manage escalations.
Serve as a liaison between assigned customers and internal teams to maintain clear communication and deliver a top-notch customer experience.
Partner closely with the Customer Success teamto support development and implement customized success strategies for each customer.

Customer Strategy:

Implement processes for monitoring and analyzing customer health metrics, usage patterns, and engagement levels.
Provide regular health reports to customers and internal teams to proactively address potential issues.
Encourage proactive use of Zapier by guiding customers on best practices and advanced features to enhance productivity.

How to Apply

----------------

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

Application Deadline:

-------------------------

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

2025-05-14

Talent Community Form

•

Our Commitment to Applicants

San Francisco

Private

251-1000

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers.

About Zapier

----------------

We're humans who simply think computers should do more work.

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

This post isn't linked to a specific job. If you don't see a posting applicable to your skillset, then we encourage you to join our talent community.

By joining our talent community, you’ll be among the first candidates we review for each opening. You’ll also be invited to talent community workshops and receive quarterly newsletters to hear what’s new at Zapier.

Want to be part of the team behind the product that is Making Automation Work for Everyone—all while advancing your career at a fast-growing, profitable, impact-driven company? Then read on…

Culture and Values at Zapier

Zapier Guide to Remote Work

Zapier Code of Conduct

Diversity and Inclusivity at Zapier

Zapier Compensation Guiding Principles

We believe all Zapiens should be rewarded competitively and equitably, using practices that are simple and transparent. This philosophy ensures we’re able to find, grow, and retain exceptional people from a broad range of backgrounds. Here’s how we define our compensation principles:

Competitive: Zapier pays well among the technology sector.
Equitable: Consistent pay practices; Pay for impact.
Simple: Pay is well understood, and pay practices are built for scale.
Transparent: Zapiens know how pay works, including how their pay is determined.

A Candidate's compensation package is finalized once the interview process is concluded and accounts for demonstrated experience, job knowledge, skills, abilities, and internal equity. We use a business impact approach to base pay, which means we set pay for all Zapier employees based on their demonstrated impact to Zapier’s success.

For more information on Zapier’s Total Rewards please click here.

Below are our general application guidelines, which are applicable to open roles at Zapier. By completing this talent community form, you are not applying to a current open role at Zapier. You are submitting your interest for a future role. We recommend that you apply directly to any open roles that may be of interest to you. Thanks for being a part of our community!

How to Apply

----------------

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

Application Deadline:

-------------------------

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

2025-05-14

Account Executive, Large Enterprise

•

San Francisco

Private

251-1000

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers.

About Zapier

----------------

We're humans who simply think computers should do more work.

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Job Posted: 4/9/2025

Location: America's

Hi there!

Zapier is on a mission to make automation accessible to everyone. As a leader in no-code automation, we empower businesses to streamline their workflows and integrate their tech stacks effortlessly. With Zapier, companies can enhance efficiency, scale operations, and unlock new revenue opportunities—all without writing code.

As we continue expanding upmarket, we are building a world-class Enterprise Sales team to drive strategic adoption among large-scale organizations. You’ll be joining a high-growth, profitable company with an ambitious vision, working alongside experienced leaders who have successfully scaled teams at top SaaS companies.

About the Role

------------------

As a Large Enterprise Account Executive, you’ll support Ryan Kaschak as a foundational member of Zapier’s Large Enterprise Sales team. In this role, you'll help to define, build, and execute our strategy for selling to large organizations (5,000+ employees). You’ll be at the forefront of the automation & AI revolution, working closely with engineering leaders, product teams, finance operators, and C-suite executives to drive strategic digital transformation initiatives.

You’ll navigate complex multi-stakeholder sales cycles, engaging both executive buyers and technical end users. A successful Large Enterprise AE at Zapier is comfortable operating in an environment with little existing process or playbook, thrives in ambiguity, and collaborates cross-functionally to ensure customer success.

If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…

Things You'll Do:

---------------------

Own the entire sales cycle for enterprise accounts, from prospecting and discovery through technical validation, commercial negotiation, and close.
Build and maintain relationships across customer organizations, engaging stakeholders from developers and product managers to CEOs and CIOs.
Lead strategic discussions with executives on the impact of automation, integration, and tech stack efficiency, while diving deep into technical implementation details with end users.
Develop executive-level business cases, articulating the ROI of automation and integration at scale.
Navigate complex organizational dynamics, building consensus among technical and business stakeholders.
Collaborate cross-functionally with Solutions Engineers, Product Marketing, RevOps, Demand Generation, and Leadership to drive sales and refine our Enterprise go-to-market strategy.
Contribute to product strategy by synthesizing customer feedback and influencing our roadmap for enterprise-focused solutions.
Own sales activity and revenue forecasting in HubSpot, ensuring accurate pipeline management and deal progression.
You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.

About You

-------------

8+ years of enterprise software sales experience, with a focus on technical sales to product, engineering, and IT teams.
Proven track record of closing large enterprise deals (>$250K) and consistently meeting or exceeding SaaS or Infrastructure quotas of $1.5M or greater.
Deep understanding of APIs, AI, integrations, and automation technologies, with the ability to clearly articulate their impact on modern tech ecosystems.
Experience selling technical infrastructure, developer tools, or horizontal SaaS solutions to multi-stakeholder organizations.
You're naturally curious about AI and regularly experiment with different AI tools to drive efficiency in your day-to-day work or personal life.
Strong business acumen, with the ability to communicate the ROI of automation to finance and executive stakeholders.
Excellent communication skills, both with customers and internal teams.
Self-motivated and adaptable, thriving in fast-paced, high-growth environments with minimal structure.

Why Join Us?

----------------

Work with a fast-growing, profitable company leading the no-code automation space.
Play a pivotal role in shaping our Enterprise Sales strategy and driving Zapier’s expansion upmarket.
Engage with top-tier enterprise customers and solve complex automation challenges.
Collaborate with an exceptional team in a fully remote, flexible work environment.
Competitive salary, generous benefits, and a strong culture of growth and learning.

If you’re excited about helping enterprises unlock the power of automation, we’d love to hear from you!

How to Apply

----------------

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

Application Deadline:

-------------------------

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

2025-05-14

Sr. Manager, Demand Generation

•

San Francisco

Private

251-1000

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers.

About Zapier

----------------

We're humans who simply think computers should do more work.

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Job Posted: 3/26/2025

Location: North America

Hi there!

Zapier is on a mission to make automation work for everyone. As we expand upmarket and deepen our focus on enterprise, we are looking for a Senior Demand Generation Manager to lead our Demand Generation and Lifecycle teams, driving high-impact campaigns that generate sales pipeline and revenue.

This role will be responsible for developing and executing full-funnel demand generation strategies, working closely with Sales, Product Marketing, Lifecycle Marketing, and Performance Marketing to fuel Zapier’s continued growth in the mid-market and enterprise space.

About You

-------------

You are a demand generation leader with a strong track record of driving pipeline growth and 8+ yrs of experience. You know how to build and execute multi-channel marketing campaigns that engage the right audience and convert them into sales opportunities.
You understand how to fuel a Sales-Led Growth motion within a Product-Led Growth company. You’ve built Product Qualified Lead motions, leveraging email, in-product messaging, and behavioral signals to surface high-intent users and drive conversion at the right moment.
You understand the power of automation and how it transforms marketing. You enjoy building workflows that improve efficiency, whether it’s optimizing lead nurture sequences, automating reporting, or streamlining campaign execution. You’re naturally curious about AI and emerging marketing technologies, always looking for ways to experiment with new tools and enhance your team’s day-to-day work. You know your way around marketing automation platforms, CRM systems, and AI-driven solutions, and you’re excited about how AI can reshape demand generation.
You understand the full customer journey, from awareness to conversion to expansion. You have experience leading Account-Based Marketing (ABM) programs, working closely with Sales teams to engage high-value accounts. You also know how to optimize lifecycle marketing, ensuring leads move through the funnel with the right nurture strategies at each stage.
You’re a data-driven marketer who thrives on experimentation. You use insights to test, iterate, and optimize campaigns, always looking for ways to improve conversion rates and increase efficiency. You partner with Revenue Operations to ensure accurate tracking and reporting on MQLs, SQLs, PQLs, pipeline, and revenue impact.
You are a collaborative leader who can bring together teams across marketing and sales. You lead and mentor the Demand Generation and Lifecycle teams, fostering a culture of high performance, continuous learning, and innovation. While you won’t own paid media, you know how to work with the Performance Marketing team to align demand gen efforts with broader acquisition strategies.
You are a clear communicator who can distill complex strategies into simple, actionable plans. Whether it’s leading a team meeting, writing a strategy doc, or sharing insights with leadership, you ensure stakeholders understand what’s working, what’s not, and what’s next.
You thrive in fast-moving environments where priorities shift, new challenges arise, and opportunities emerge. You take ownership of your work, stay focused on business impact, and aren’t afraid to challenge the status quo to improve results.
You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.

Things You’ll Do

--------------------

Develop and execute demand generation strategies to drive qualified leads and pipeline for the Sales team, balancing PLG and SLG motions.
Lead the Lifecycle Marketing team, optimizing nurture programs, conversion strategies, and retention efforts.
Build and run Account-Based Marketing (ABM) programs, working with Sales and BDR teams to engage and convert strategic accounts.
Partner with the Performance Marketing team to align on paid campaigns, ensuring they support demand generation and pipeline goals.
Use data and insights to optimize performance, running experiments and iterating on campaigns to improve conversion rates and efficiency.
Collaborate with Revenue Operations to ensure accurate tracking of MQLs, SQLs, pipeline contribution, and revenue attribution.
Create a culture of experimentation, testing new approaches across email, ABM, webinars, content marketing, and lifecycle strategies.
Lead and mentor the Demand Generation and Lifecycle teams, ensuring alignment, clarity, and execution against key objectives.
Advocate for marketing’s role in revenue generation, ensuring demand gen efforts align with Sales and company-wide growth priorities.

How to Apply

----------------

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

Application Deadline:

-------------------------

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

2025-05-14

Solutions Architect

•

San Francisco

Private

251-1000

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers.

About Zapier

----------------

We're humans who simply think computers should do more work.

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Job Posted: 4/4/2025

Location: Americas

Hi there!

We’re looking for a Solutions Architect, Enterprise to join our Sales team at Zapier. As a senior leader on our team, you’ll define and oversee large-scale, high-complexity technical solutions that have a transformative impact on our enterprise customers. You’ll take advantage of a significant head start: Zapier is a leader in the automation space, with proven product-market fit and strong sales traction.

You’ll be selling a product that is consistently a preferred choice in the market, and as an early Solutions Engineer at Zapier, you’ll have the unique opportunity to further expand our impact by building on our success. This role is a blend of technical consulting, solution development, and direct sales collaboration.

🛠️ Educate our customers as a trusted advisor to their automation and integration efforts. You will become an expert on automation workflows and consult with top product and engineering leaders on how Zapier can help achieve major business goals. Your technical acumen and consultative selling approach will position you as a critical resource for decision-makers.

🏁 Bring accounts to technical close. You’ll navigate complex, multi-party sales and design joint integration architectures with our customers' Engineering teams. You will help buyers understand how Zapier can streamline their operations and fit seamlessly into their existing technical stack with minimal effort.

🧭 Partner with our Growth, Engineering, and Product teams. As the primary conduit between go-to-market and Engineering, you’ll gather and prioritize feedback from prospective customers. Your insights will influence our product roadmap, and you will collaborate with our Growth team to ensure smooth deployments and ongoing customer success.

If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…

Things You’ll Do:

---------------------

Strategic Leadership: Through a consultative approach, design and oversee high-complexity, organization-wide technical solutions that meet the needs of enterprise clients.
Executive Collaboration: Partner with customer executives to advise on automation strategies, presenting insightful and impactful solutions that align with their business vision.
Technical Innovation: Drive industry-specifc initiatives and develop scalable frameworks for Zapier’s enterprise offerings.
Mentorship & Development: Help set the strategic vision for the Solutions Architecture team, mentoring L2-L4 architects and establishing technical standards.
Resource Management: Oversee multiple technical initiatives and allocate resources to deliver on strategic priorities.
Cross-Departmental Influence: Collaborate with Zapier leadership and key internal teams to drive technical advancements and scalable automation solutions.

About You:

--------------

Experience: 8+ years in architecture, with deep experience across the full customer lifecycle at technical B2B SaaS companies.
Technical Mastery: Expertise in APIs, integrations, automation at scale, and emerging technologies. You’re proficient with Zapier’s platform and can communicate its value with authority. You have the ability to learn and effectively communicate complex technical concepts to both technical and non-technical stakeholders, helping them understand how Zapier integrates into their ecosystems.
Solution Design Expertise: Proven track record of designing, presenting, and implementing organization-wide technical solutions for high-value clients.
You're naturally curious about AI and regularly experiment with different AI tools to drive efficiency in your day-to-day work or personal life.
Executive-Level Engagement: Skilled at building relationships with C-suite stakeholders and guiding strategic conversations around automation.
Leadership Excellence: Experience mentoring architects, leading large-scale projects, and defining technical standards.
Innovation & Impact: Demonstrated ability to lead industry-first initiatives and shape technology strategy for enterprise customers.
Visionary Thinking: Ability to set long-term strategic directions for both customers and internal teams, driving transformative impact.
Cross-Functional Collaboration: You work seamlessly across teams, partnering with and influencing Growth, Engineering, and Product teams to ensure customer success from pre-sale to post-deployment. You gather insights from customers and prioritize feedback that influences the product roadmap.
Proven Success in Sales: You’ve demonstrated success in closing 6-7 figure software deals and can quickly develop and maintain relationships with executive stakeholders, ensuring that sales and technical integration efforts align with business goals.
AI Fluency: You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.

Why Join Us?

Work with a fast-growing, profitable company leading the no-code automation space.
Play a pivotal role in shaping our Enterprise Sales strategy and driving Zapier’s expansion upmarket.
Engage with top-tier enterprise customers and solve complex automation challenges.
Collaborate with an exceptional team in a fully remote, flexible work environment.
Competitive salary, generous benefits, and a strong culture of growth and learning.

If you’re excited about helping enterprises unlock the power of automation, we’d love to hear from you!

How to Apply

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At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

Application Deadline:

-------------------------

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

2025-05-14

Senior Marketing Artist

•

Montreal

5001+

Aristocrat Leisure Limited (Aristocrat) is a global entertainment and content creation company powered by technology to deliver world-leading casino and mobile games. Aristocrat offers a diverse range of products and services including electronic gaming machines, casino management systems, free-to-play mobile games and online real money games.

Aristocrat has seven corporate functions and three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money gaming (Aristocrat Interactive). Our game and product portfolios collectively entertain millions of players worldwide every day.

We are seeking a talented, creative, and passionate Senior Marketing Designer to join our New Game Operations team in Montreal. In this role, you will play a key part in defining the visual direction and pipeline for Marketing CRM creatives for an exciting new IP. As a Senior Marketing Designer, you will create templates and visual style guides while collaborating with the Art Director and Art Leads to ensure a cohesive and consistent brand identity. Reporting to the Marketing Design Manager, you will also work closely with the Game Ops Director to achieve business-driven goals. Candidates should possess exceptional graphic design skills and be capable of delivering high-quality, engaging, and impactful marketing art. They must thrive in a fast-paced live environment, effectively managing priorities for highly time-sensitive projects. We have a friendly, hybrid working environment perfect for learning and growing together while keeping a flexible personal routine.

What You'll Do

Work with the Marketing Design Manager, Lead Designers, and GameOps team on the development of marketing CRM creatives.
Continuously improve the polish of existing and new conceptual designs
Design original marketing campaigns across multiple platforms
Edit, manipulate, and compile stock imagery to create custom static graphics.
Manage the relationship with our internal stakeholders.
Manage priorities or extremely time-sensitive projects.
Engage users by creating strong graphics that captivate our audience
Experiment with different creative techniques and tools (such as AI) to mock up and prototype ideas quickly

What We're Looking For

Mastery of typography, hierarchy, color, composition, and branding
Expert grasp of Photoshop
Ability to adapt creative styles as needed while maintaining creative, technical, and brand standards
A portfolio featuring multiple projects and your direct contributions
Passion for, and excitement around the mobile games space
Solid organizational skills including attention to detail and multitasking.
Strong time management skills and flexible work approach to ensure deadlines are always met and expectations are always managed
Be comfortable with a flexible and hard-working environment
Collaborating cross-functionally with key stakeholders
Executing visual design stages from concept to final deliverable
Eliciting constructive feedback and interpreting that information into design solutions
Keen comprehension of design briefs to execute intelligent and purposeful work.
Professional level of English
Animation is a huge plus.

Why Product Madness?

As part of the Aristocrat family, we share their mission of bringing joy to life through the power of play, with a world-class team who creates top-grossing, leading titles in the social casino genre, including Heart of Vegas, Lightning Link, Cashman Casino.

With 800 team members across the globe, Product Madness is headquartered in London, with offices in Barcelona, Gdańsk, Lviv, Montreal and a remote team spanning the USA, making us a truly global powerhouse.

We live by our People First principle. Regardless of where, when, or how they work, our team members have opportunities to elevate their careers, and grow alongside us. We take pride in fostering an inclusive culture, where our people are encouraged to be their very best, every day.

But don’t just take our word for it. In 2024, we made the Global Inspiring Workplace Awards list, and won a bronze award at the Stevies for Great Employers in the ‘Employer of the Year - Media and Entertainment’ category.

So, what’s stopping you?

Travel Expectations

None

Additional Information

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

2025-05-14

Senior Global Marketing Researcher

•

Las Vegas

5001+

Aristocrat Leisure Limited (Aristocrat) is a global entertainment and content creation company powered by technology to deliver world-leading casino and mobile games. Aristocrat offers a diverse range of products and services including electronic gaming machines, casino management systems, free-to-play mobile games and online real money games.

Aristocrat has seven corporate functions and three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money gaming (Aristocrat Interactive). Our game and product portfolios collectively entertain millions of players worldwide every day.

The Senior Global Marketing Research Analyst will be responsible for conducting global market research, performing in-depth analysis, and providing data-driven recommendations to support smarter and more informed business decisions. This role will play a critical part in shaping Aristocrat’s marketing and business strategy, collaborating closely with global teams across Marketing, Commercial Strategy, Studio, and Legal Teams. A strong understanding of customer surveys, segmentation, data analytics and marketing technology is required to succeed in this role.

Design and execute research studies to assess consumer preferences, market trends, and analyze results
Identify key trends and insights that inform product development, marketing strategies, and consumer engagement
Analyze marketing promotions performance and measure campaign ROI
Present research findings to key stakeholders and provide data-driven recommendations for strategic decision making
Lead the development of the global NPS projects, annual brand awareness studies, and consumer experience surveys
Conduct qualitative and quantitative research on international markets to assess market opportunities and build consumer personas
Work closely with Marketing, Analytics, Product, and Sales team to ensure research insights align with business objectives
Manage relationships with third party research agencies, ensuring they meet timelines, budgets, and quality standards
Monitor macroeconomic trends, emerging technologies, industry regulations that could impact business strategy

What We're Looking For

BA / BS in Marketing, Business, Economics, Statistics or Social Sciences
5+ years of experience in market research, consumer insights, customer experience, or a related role
4+ years of experience with analytic techniques and statistical modeling
Expertise in using Qualtrics or other comparable survey research tools
Proven experience in designing and executing custom quantitative and qualitative research and interpreting results
Expertise with Tableau, Power BI or other similar data visualization tools
Familiarity with database tools and programming languages (e.g. SQL, Python, R) is a plus
Strong communication skills, with the ability to present complex data to both technical and non-technical audiences
Strong project and vendor management skills
Demonstrate energy, drive, and resilience when faced with challenges
Possesses high integrity and exceptional work ethic
Able to work effectively in a highly complex matrix environment, and is an excellent team player
Strong interpersonal and relationship-building skills

Why Aristocrat?

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

World Leader in Gaming Entertainment
Robust benefits package
Global career opportunities

Our Values

All about the Player
Talent Unleashed
Collective Brilliance
Good Business Good Citizen

Travel Expectations

None

Pay Range

$87,483 - $162,468 per year

Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.

This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at https://atibenefits.com/.

Additional Information:

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

2025-05-14

Senior Marketing Artist

•

Montreal

5001+

Aristocrat Leisure Limited (Aristocrat) is a global entertainment and content creation company powered by technology to deliver world-leading casino and mobile games. Aristocrat offers a diverse range of products and services including electronic gaming machines, casino management systems, free-to-play mobile games and online real money games.

Aristocrat has seven corporate functions and three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money gaming (Aristocrat Interactive). Our game and product portfolios collectively entertain millions of players worldwide every day.

Nous sommes à la recherche d’un concepteur principal, Marketing talentueux, créatif et passionné qui se joindra à notre équipe Opérations, Nouveaux jeux à Montréal. Dans ce rôle, tu joueras un rôle clé dans la définition de l’orientation visuelle et du pipeline pour les créations de marketing de GRC ou une nouvelle PI intéressante. À titre de concepteur principal, Marketing, tu créeras des modèles et des guides de style visuel tout en collaborant avec le directeur artistique et les artistes principaux pour assurer une identité de marque cohérente. Relevant du gestionnaire de conception, Marketing, tu travailleras également en étroite collaboration avec le directeur des opérations, Jeux pour atteindre les objectifs commerciaux. Les candidats doivent posséder des compétences exceptionnelles en conception graphique et être capables de produire des conceptions marketing de grande qualité, captivantes et percutantes. Ils doivent s’épanouir dans un environnement dynamique et gérer efficacement les priorités de projets très urgents. Nous offrons un environnement de travail hybride amical, parfait pour apprendre et grandir ensemble tout en conservant une routine personnelle flexible.

Ce que vous ferez

Travailler avec le gestionnaire de conception, Marketing, les concepteurs principaux et l’équipe des opérations, Jeux au développement de créations marketing de GRC.
Améliorer continuellement les conceptions existantes et nouvelles.
Concevoir des campagnes de marketing originales pour plusieurs plateformes.
Modifier, manipuler et compiler des banques d’images pour créer des graphiques statiques personnalisés.
Gérer les relations avec nos intervenants internes.
Gérer les priorités ou les projets extrêmement urgents.
Mobiliser les utilisateurs en créant de solides graphiques qui captivent notre public.
Expérimenter différentes techniques et différents outils créatifs (comme l’IA) pour réaliser des maquettes et transformer les idées en prototypes.

Ce que nous recherchons

Maîtrise de la typographie, de la hiérarchie, des couleurs, de la composition et de l’image de marque.
Compréhension experte de Photoshop.
Capacité d’adapter tes styles créatifs au besoin tout en respectant les normes créatives, techniques et de la marque.
Un portefeuille de projets multiples et de tes contributions directes.
Passion et enthousiasme pour le domaine des jeux mobiles.

COMPORTEMENTS

Solides compétences en organisation, notamment avoir le souci du détail et la capacité à accomplir des tâches multiples.
Solides compétences en gestion du temps et approche de travail souple pour veiller à ce que les délais soient toujours respectés et à ce que les attentes soient toujours gérées.
Aisance dans un milieu de travail polyvalent et exigeant.
Collaboration interfonctionnelle avec les principaux intervenants.
Exécution des étapes de conception visuelle, du concept au produit livrable final.
Collecte de commentaires constructifs et interpréter cette information dans les solutions de conception.
Compréhension approfondie des énoncés de projet pour exécuter un travail intelligent et réfléchi.
Niveau d’anglais professionnel.
Animation, un énorme atout.

Pourquoi Product Madness?

En tant que membres de la famille Aristocrat, nous partageons sa mission de donner vie à la joie grâce au pouvoir du jeu, avec une équipe de calibre mondial qui crée des titres de premier plan dans le genre des jeux de casino sociaux, y compris Heart of Vegas, Lightning Link et Cashman Casino.

Comptant 800 membres d’équipe répartis dans le monde entier, Product Madness a son siège social à Londres, des bureaux à Barcelone, Gdańsk, Lviv, Montréal et une équipe à distance couvrant les États-Unis, ce qui fait de nous une véritable puissance mondiale.

Nous vivons selon une approche axée sur les gens. Peu importe où, quand et comment ils travaillent, les membres de notre équipe ont l’occasion de perfectionner leur carrière et de grandir à nos côtés. Nous sommes fiers de favoriser une culture d’inclusion, où nos gens sont encouragés à donner le meilleur d’eux-mêmes, chaque jour.

Ne vous fiez toutefois pas simplement à notre parole. En 2024, nous nous sommes classés au palmarès des Global Inspiring Workplace Awards, et nous avons remporté le bronze aux Stevie Awards for Great Employers dans la catégorie de l’employeur de l’année en médias et divertissement.

Alors, qu’est-ce qui vous arrête?

Attentes relatives aux déplacements

Aucun

Informations supplémentaires

À l’heure actuelle, nous ne sommes pas en mesure de parrainer des visas de travail pour ce poste. Les candidats doivent être autorisés à travailler à temps plein sur le lieu de l’offre d’emploi pour ce poste sans avoir besoin de parrainage de visa, actuellement ou dans le futur.

2025-05-14

Audio Engineer

•

Reno

5001+

Aristocrat Leisure Limited (Aristocrat) is a global entertainment and content creation company powered by technology to deliver world-leading casino and mobile games. Aristocrat offers a diverse range of products and services including electronic gaming machines, casino management systems, free-to-play mobile games and online real money games.

Aristocrat has seven corporate functions and three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money gaming (Aristocrat Interactive). Our game and product portfolios collectively entertain millions of players worldwide every day.

Audio Engineers working for Biggest Little Studio are responsible for all audio content required for the games they are assigned; this includes music, sound effects, voice over, ringtones, and any marketing material requests. This position requires a high degree of flexibility as it crosses several traditional audio disciplines and often requires multi-tasking all disciplines to meet deadlines. The candidate must be able to communicate effectively with artist and programmers.

As audio implementation is completed by Technical Artists (TA's), the Audio Engineers are required to communicate very specifically to TA's and programmers as to how and where audio should be implemented. This is accomplished through a standard implementation document. Once the audio has been implemented, the Audio Engineer checks to make sure the files are functioning properly and the overall audio mix and feeling for the game are appropriate.

Music composition in diverse styles such as but not limited to: Chinese, Japanese, Caribbean, Mariachi, Middle Eastern, African, Indian, Native American, European Ethnic Folk Music, Epic Fantasy, Vintage American 50s-60s
Strong knowledge of music theory
Strong understanding of the recording process and signal chain setup
Ability to mix in stereo and 5.1
Able to set up and maintain a complex personal recording studio
Ability to record and catalog custom sound effects
Ability to create convincing sound design for animations
Strong attention to detail; the position is required to ensure that all audio implementation is done properly
Ability to read music preferred
Must have strong communication skills and be able to accomplish milestones
All other duties as assigned.

What We're Looking For

Gaming experience is preferred
University degrees preferred: music performance, music composition, audio recording/mixing, media music composition, film scoring
2 or more years experience with a major Digital Audio Workstation: Logic Pro, Sonar, Cubase, or Pro Tools
Experience with audio editing software such as Sound Forge, or Wavelab
Experience recording and editing actual musician recordings
Experience recording, producing, and editing voiceovers
Professional proficiency in at least one musical instrument
Experience in creating custom sample libraries is a plus
Experience with JIRA or other milestone tracking software a plus
Experience with version control software a plus
Self-motivated and able to work alone
Highly organized
Able to learn complex computer software

Why Aristocrat?

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

World Leader in Gaming Entertainment
Robust benefits package
Global career opportunities

Our Values

All about the Player
Talent Unleashed
Collective Brilliance
Good Business Good Citizen

Travel Expectations

None

Pay Range

$65,851 - $122,294 per year

Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.

This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at https://atibenefits.com/.

Additional Information:

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

2025-05-14

Sr Technical Artist II

•

5001+

Aristocrat Leisure Limited (Aristocrat) is a global entertainment and content creation company powered by technology to deliver world-leading casino and mobile games. Aristocrat offers a diverse range of products and services including electronic gaming machines, casino management systems, free-to-play mobile games and online real money games.

Aristocrat has seven corporate functions and three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money gaming (Aristocrat Interactive). Our game and product portfolios collectively entertain millions of players worldwide every day.

Summary:-

To configure asset structures and implement static and animating gaming content to support Artist and game developers for Digital iGaming for the market across the Globe. The games will be hosted on the web, iOS, and Android platforms.

We are looking for a skilled Technical Artist to join our Art and Graphics team for an exciting new project. You will optimize character animations and FX and troubleshoot technical issues to enhance workflow and output quality. If you’re passionate about gaming and want to push creative boundaries, we’d love to hear from you.

Roles and Responsibilities: -

Develop/Update artwork and animation for digital gaming projects
Focus on Content implementation pipeline
Ensure relevant processes regarding asset management, file organization, and output configuration are clearly and correctly executed
Schedule and manage time efficiently – work with agile development leaders to plan work
Deliver assets on time to specification with a thorough and complete attention to detail
Responsible for having peer reviews to check work for accuracy and quality
Various other duties include:
Game Documentation as per business need
Collaborate with multi-disciplined teams to achieve the highest quality games possible
Follow guidelines set by management to manage/develop art assets to support business
Bring in ideas/innovations to improve the overall testing process in terms of tools, processes, etc.
work collaboratively withthe Global team/studio Leads for status updates, guidance, and working as one team to deliver defined goals.
Participation in after-hours calls as per business need.
Create visually appealing assets that meet project briefs while exploring innovative concepts and providing multiple design variations.
Develop and implement artwork that adheres to the technical constraints of the game engines and platforms, ensuring optimal performance.
Uphold high standards of quality and accuracy in all technical art processes, ensuring consistency across projects
Continuously develop technical skills related to your discipline and software such as Photoshop, Illustrator, and other relevant tools.
Collaborate closely with team members and stakeholders to clarify technical requirements and provide regular updates on project progress
Manage and document files, assets, and workflows to streamline accessibility and usability for the team.
Follow the established asset pipeline, focusing on optimizing models, textures, and animations for performance in various game environments.
Keep up to date with advancements in the gaming industry, multi-platform development, and relevant technical practices.
Work closely with artists, developers, and studio leads, providing technical support and guidance to achieve project goals.

What We're Looking For

Bachelor’s degree/BFA/MFA or equivalent work 3-6 yrs. Work experience in digital gaming as a technical artist
Must have strong experience in Adobe products (After Effects and Photoshop)
Strong knowledge of 2D Graphics
Understanding of After Effects and animation principles will be a plus.
Good knowledge of any scripting language to automate Artist tools as After Effects plug-in
Experience in using Assets control systems (Perforce) and Microsoft Office Suite will be a plus.
Experience with Agile Scrum methodologies will be a plus.
Prior experience in the digital or social gaming industry will be a plus.
A good eye for attention to detail and be willing to follow technical/compliance specifications.
Must have good verbal and written communication skills to effectively interact with global stakeholders
Suggests ideas to improve the overall testing process regarding tools, processes, test cases, etc.

Why Aristocrat?

-------------------

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

World Leader in Gaming Entertainment
Robust benefits package
Global career opportunities

Our Values

All about the Player
Talent Unleashed
Collective Brilliance
Good Business Good Citizen

Travel Expectations

None

Additional Information:

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

2025-05-14

Legal Counsel – White Label, iGaming, and Sports

•

5001+

Aristocrat Leisure Limited (Aristocrat) is a global entertainment and content creation company powered by technology to deliver world-leading casino and mobile games. Aristocrat offers a diverse range of products and services including electronic gaming machines, casino management systems, free-to-play mobile games and online real money games.

Aristocrat has seven corporate functions and three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money gaming (Aristocrat Interactive). Our game and product portfolios collectively entertain millions of players worldwide every day.

The Counsel – White Label, iGaming, and Sports is responsible to assist with providing legal support to all aspects of the White Label, iGaming, and Sports businesses, including but not limited to the working on commercial transactions. The successful individual will provide best-in-class legal services efficiently, timely, and in a cost-effective manner by anticipating, addressing, and creatively resolving legal issues and providing counsel in a manner that optimizes business results. The position is based in Malta.

Business Unit Support:

Serve as a legal partner for the White Label business as directed by the Senior Counsel – White Label.
Serve as a legal partner for the iGaming and Sports business as directed by the Assistant General Counsel – iGaming & Sports.
Provide accurate and timely legal services to business partners, including analyzing, researching, reviewing, interpretation, dispute resolution, drafting, and negotiating.
Assist with the assessment of proposed transactions and the development of deal structures to minimize legal and business risks.
Interpret and advise applicable business units concerning relevant laws and regulations.
Promote seamless teamwork and become an essential partner to the business by aiding in their goals and objectives, making internal customer experience a competitive advantage.

General Support:

Work on special projects where analysis of situations or data requires an in-depth evaluation of variable factors.
Work closely with other departments, including Compliance, Finance, and People & Culture, to address legal issues and support company objectives.
Provide support for general commercial matters and additional gaming matters as assigned.
Analyze legal issues impacting the business, evaluate options and assist on mitigating actions.
Support and role model the Legal Team’s strategy.
Deliver timely and solution-focused legal services.
Operate as a sustainability champion by providing advice and counsel to our business clients and ensuring that all initiatives meet legal requirements and advance our reputation.
Work with external counsel resources.
Champion a commitment to honesty, integrity, and responsible corporate behavior by fostering a compliance culture within the organization where employees feel comfortable reporting potential violations or misconduct
Consistently demonstrate a commitment to the values of the Legal Team.
Consistently demonstrate a commitment to developing the core competencies of leading self, leading others, leading the business, leading the management of risk & compliance, and leading for the future.
Maintain organized records of legal documents, correspondence, and filings.
Provide administrative and legal support to the Aristocrat Interactive legal team.
Assist in litigation matters including the management of player claims.

What We're Looking For

A Master of Advocacy
Malta Warrant to practice law, or other evidence of good standing.
2 years minimum experience as a commercial attorney either with a law firm, corporation, or both.
Basic understanding of iGaming regulations and compliance requirements.
Ability to work autonomously as well as cross-functionally with other teams and to influence and build effective working relationships with individuals at all levels of the organization.
Ability to manage competing priorities, simultaneously drive numerous projects, identify, and resolve business issues, and earn the confidence of executive business partners.
Excellent interpersonal, communication, drafting and negotiation skills.
Exceptional business judgment and analytical skills.
Experience handling commercial contracts and software license and services agreements.
Ability to work in a dynamic, fast-paced, metric-driven environment and adapt quickly to changing priorities.
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.

Company Summary

Aristocrat Interactive

Aristocrat Interactive is Aristocrat Leisure Limited’s (ASX:ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together.  The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB).

About Aristocrat

Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.

Our Values

All about the Player
Talent Unleashed
Collective Brilliance
Good Business Good Citizen

Travel Expectations

None

Additional Information

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

2025-05-14

Customer Success Trainer

•

5001+

Aristocrat Leisure Limited (Aristocrat) is a global entertainment and content creation company powered by technology to deliver world-leading casino and mobile games. Aristocrat offers a diverse range of products and services including electronic gaming machines, casino management systems, free-to-play mobile games and online real money games.

Aristocrat has seven corporate functions and three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money gaming (Aristocrat Interactive). Our game and product portfolios collectively entertain millions of players worldwide every day.

This role can be located in Sydney, Newcastle or Canberra.

Our Customer Experience Solutions (CXS) team delivers the world’s greatest content, transformational platforms and market leading services to our customers. The CXS team offers customers a suite of tailored venue management solutions including technology platforms, patron engagement systems, analytics and business solutions as well as training and technical support. As a Customer Success Trainer you will conduct functional and technical system product training using various delivery methods (Face to face, Zoom, Telephone & via Remote desktop).

You will leverage your prior industry experience around the day-to-day operational activities of gaming venues with a focus on Gaming, Marketing, Membership, Cashflow, back of house procedures and digital content management.

Provide on-site pre and post installation training and support for Aristocrats Venue Management Systems, Applications, and web-based products
Develop structured training courses and supporting documentation
Develop and maintain strong customer relationships
Manage customer enquires and ensure all information is logged in Salesforce
Assist with Operational Acceptance Testing (OAT) on new and existing products
Work with sales on new bids and tenders
Work effectively with customers, product developers, customer support and sales to provide innovative and sound instructional solutions to ensure effective use of company products
Manage Client calls utilising our Call Management System (Salesforce)

What We're Looking For

Epic customer service skills
A love for helping people and an appetite to learn
Knowledge of Casino and/or club operational procedures and gaming knowledge is highly desired
Advanced knowledge of Microsoft Word, Excel, and Power Point
Experience in venue promotions including, building promotions, marketing, draws and use of a kiosk would be highly regarded
Hands-on experience in the delivery of formal training programs
Exceptional presentation, organizational, oral, and written communication skills, including the ability to write training and procedural documentation
Demonstrated ability to work collaboratively and with a team
Proven application/technical training experience ideally within the gaming environment and in particular, cash-flow analysis and reconciliation procedures

We work flexibly here at Aristocrat and have a hybrid work model. This role will require you to be on-site at customer venues from time to time as well as the ability to work from the office or home. This role can be located in Sydney, Newcastle or Canberra

Company Summary

Aristocrat Interactive

Aristocrat Interactive is Aristocrat Leisure Limited’s (ASX:ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together.  The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB).

About Aristocrat

Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.

Our Values

All about the Player
Talent Unleashed
Collective Brilliance
Good Business Good Citizen

Travel Expectations

Up to 25%

Additional Information

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

2025-05-14

Technical Project Manager

•

Barcelona

5001+

Aristocrat Leisure Limited (Aristocrat) is a global entertainment and content creation company powered by technology to deliver world-leading casino and mobile games. Aristocrat offers a diverse range of products and services including electronic gaming machines, casino management systems, free-to-play mobile games and online real money games.

Aristocrat has seven corporate functions and three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money gaming (Aristocrat Interactive). Our game and product portfolios collectively entertain millions of players worldwide every day.

We are seeking an experienced Technical Project Manager to join our Project Management Office (PMO). In this role, you will be responsible for managing complex projects while aligning them with the Aristocrat Labs (ALABs) strategic objectives. You will partner with cross-functional teams to deliver innovative solutions that drive synergy, collaboration, and productivity. Exceptional strategic thinking, technical expertise, and project management skills will be instrumental in achieving successful project outcomes.

Reporting to the PMO leadership, the Technical Project Manager will be embedded in our technology teams, tasked with building and maintaining industry-leading gaming technology. You will participate in our exciting journey as we continue to build our teams and to optimize our tools and processes for a new centralized, cross-business unit, gaming technology development function.

Roles and Responsibilities

Successful operational excellence for project delivery demands a few critical daily, weekly, monthly requirements and duties in the role:

Conduct thorough project assessments, including risk analysis, resource planning, and feasibility studies to identify potential obstacles and develop mitigation strategies.
Lead the planning, execution and delivery of large-scale technology projects while ensuring adherence to scope, budget and schedule requirements using Agile and Waterfall methodologies.
Develop, maintain, and revise proposals for assigned projects including project objectives, technologies, systems, information specifications, timelines, funding, and staffing.
Establish and implement project communication plans, project charters, stakeholder engagement and change management strategies.
Prepare and deliver regular project status reports, including key milestones, risks, and issues. Create and maintain comprehensive project documentation, including project plans, requirements, design documents and user manuals.
Identify, assess, mitigate project risks and issues. Develop risk mitigation strategies and contingency plans. Facilitate risk and issue resolution, escalating as necessary.
Align quality assurance processes with project deliverables to meet defined standards. Conduct regular quality reviews, testing, and validation to verify infrastructure functionality and performance.
Collaborate with senior leadership, key stakeholders, and cross-functional teams to define project scope, goals, objectives, requirements, deliverables, and expectations, ensuring alignment with the strategic vision. Foster effective communication and alignment throughout the project lifecycle.
Adapt and contribute to the overall success of the project management practice within the organization.
Provide guidance and mentorship to junior team members, fostering their growth in technical skills, project management practices, and leadership capabilities to enhance overall team performance.

What We're Looking For

Required Skills and Experience

Bachelor’s degree in Business Administration, Project Management, or a related field.
7+ years of relevant experience as a Technical Project Manager, leading and delivering strategic technical projects within a technology-driven organization.
Demonstrated strategic mindset, with a track record of aligning projects with business objectives and delivering tangible results. • Firm grasp on the product technology and software development process and pitfalls throughout planning, execution, and delivery.
• Ability to innovate in a dynamic environment with multiple cross-functional business units.
Proficiency in Agile methodologies (e.g., Scrum, Kanban) and Waterfall project management practices.
Excellent stakeholder engagement and communication skills, with the ability to collaborate effectively with cross-functional teams and senior leadership.
Experience in reporting project status, risks, issues, and resource utilization to stakeholders and leadership.
Strong leadership abilities, including the ability to motivate and inspire cross-functional teams and foster a culture of excellence.
Proficiency in project management software, collaboration tools, and analytics platforms.
Strong problem-solving and decisions making abilities, with a focus on resolving issues and delivering high quality results within project constraints.

Preferred Skills and Experience

Master’s degree is highly preferred.
Project Management certification (PMP, Agile certifications) is highly preferred.
Experience in the gaming or entertainment technology sector.
Passion for mobile games & the social casino category.
Knowledge of regulatory requirements in the gaming industry.

Why Aristocrat?

-------------------

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

World Leader in Gaming Entertainment
Robust benefits package
Global career opportunities

Our Values

All about the Player
Talent Unleashed
Collective Brilliance
Good Business Good Citizen

Travel Expectations

None

Additional Information:

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

2025-05-14

Solutions Architect

•

London

5001+

Aristocrat Leisure Limited (Aristocrat) is a global entertainment and content creation company powered by technology to deliver world-leading casino and mobile games. Aristocrat offers a diverse range of products and services including electronic gaming machines, casino management systems, free-to-play mobile games and online real money games.

Aristocrat has seven corporate functions and three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money gaming (Aristocrat Interactive). Our game and product portfolios collectively entertain millions of players worldwide every day.

We are looking for an experienced Senior Solution Architect to join our solutions team supporting our mobile games development teams around the globe. This role is crucial in designing and implementing scalable and efficient solutions across central projects, ensuring technical excellence and innovation. You will work closely with stakeholders, engineers, and product managers to define, build, and optimise architectural solutions within our Unity-based client and Google Cloud native backend ecosystem.

Additionally, you will get a chance to work on AI enablement and automation solutions in a fast-growing mobile gaming environment, plus the opportunity to experiment with the latest AI technologies and shape the future of AI-powered gaming solutions.

Responsibilities

Collaborate with product and gameops managers, engineers, technical product owners and other technical functions within the wider organisation to understand business requirements and define architectural solutions.
Lead the design and specification of system components, considering functionality, scalability, security, and integration.
Work with backend developers and central technical partners to design microservices and scalable backend frameworks on Google Cloud.
Ensure seamless integration of backend services, tools, and APIs into the existing Unity-based game architecture.
Provide technical oversight and architectural guidance to drive AI enablement, ensuring AI-driven solutions align with central platform capabilities.
Design and document architecture diagrams, API specifications (OpenAPI 3.0), and data flows to guide development and QA teams.
Advocate for best practices in system design, performance optimization, and automation within a cloud-native environment.
Identify risks and mitigation strategies related to new implementations and communicate effectively to stakeholders.
Stay ahead of emerging technologies, automation frameworks, and cloud-native innovations to drive continuous improvement.
Lead the design and specification of AI and automation-driven system components, considering functionality, scalability, security, and integration.
Develop a strategic vision for AI and automation implementation, ensuring solutions are future-proof and aligned with industry trends.

What We're Looking For

Requirements

Minimum Qualifications:

5+ years experience as a Solution Architect, focused on cloud-native solutions.
Experience designing and implementing high-performance backend systems and cross-functional central projects.
Strong background in cloud computing and microservices architecture, preferably with Google Cloud (GCP).
Solid understanding of message brokers, event-driven architectures, and asynchronous communication (e.g., Kafka, Pub/Sub, RabbitMQ).
Experience designing and documenting APIs, data models, and system integrations using OpenAPI 3.0.
Ability to analyze business requirements and translate them into scalable, AI-powered architectural solutions.
Proficiency in programming languages commonly used in AI and backend development (e.g., Java, Python, C#, Ruby or JavaScript).
Experience working within Agile development methodologies (SCRUM/Kanban).
Strong leadership and communication skills, with the ability to explain AI and automation concepts to both technical and non-technical stakeholders.

Preferred Qualifications:

Experience in automation projects.
Previous experience in the gaming industry or a strong passion for game development.
Proficiency in Unity game development workflows and its integration with AI/automation solutions.
Strong expertise in AI/ML frameworks (e.g., TensorFlow, PyTorch, OpenAI, or similar) and their application in game development or backend automation.

Why Aristocrat?

-------------------

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

World Leader in Gaming Entertainment
Robust benefits package
Global career opportunities

Our Values

All about the Player
Talent Unleashed
Collective Brilliance
Good Business Good Citizen

Travel Expectations

None

Additional Information:

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

2025-05-14

.NET Team Lead

•

5001+

Aristocrat Leisure Limited (Aristocrat) is a global entertainment and content creation company powered by technology to deliver world-leading casino and mobile games. Aristocrat offers a diverse range of products and services including electronic gaming machines, casino management systems, free-to-play mobile games and online real money games.

Aristocrat has seven corporate functions and three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money gaming (Aristocrat Interactive). Our game and product portfolios collectively entertain millions of players worldwide every day.

Lead and Mentor: Guide a team of .NET developers, providing technical direction and mentorship.
Project Management: Oversee the development and maintenance of .NET applications, ensuring projects are completed on time.
Technical Leadership: Conduct code reviews, facilitate technical discussions, and ensure following best practices.
Collaboration: Work closely with stakeholders to gather requirements and translate them into technical solutions.
Quality Assurance: Ensure high performance, quality, and responsiveness of applications.
Problem Solving: Troubleshoot and resolve complex technical issues.
Innovation: Stay updated with the latest industry trends and technologies to drive continuous improvement.

What We're Looking For

Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
Experience: Proven experience as a lead developer or similar role, with extensive experience in .NET development.
Technical Skills: Proficiency in .NET Framework, C, ASP.NET, SQL Server, Entity Framework, RESTful Services, and Agile Methodology.
Soft Skills: Strong problem-solving, leadership, communication, and project management abilities.

Desired Skills:

Familiarity with cloud platforms such as AWS or Azure.
Microservices Architecture: Designing and implementing microservices for scalable and maintainable applications.
Docker and Kubernetes: Containerization and orchestration tools for deploying applications in a consistent environment.
CI/CD Pipelines: Setting up continuous integration and continuous deployment pipelines to automate the software delivery process

Travel Expectations

Additional Information

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

2025-05-14

Data Analyst

•

Barcelona

5001+

Aristocrat Leisure Limited (Aristocrat) is a global entertainment and content creation company powered by technology to deliver world-leading casino and mobile games. Aristocrat offers a diverse range of products and services including electronic gaming machines, casino management systems, free-to-play mobile games and online real money games.

Aristocrat has seven corporate functions and three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money gaming (Aristocrat Interactive). Our game and product portfolios collectively entertain millions of players worldwide every day.

We are growing our teams and this is an opportunity for you to join our Barcelona office as a Data Scientist / Analyst within the Analytics Performance Marketing team.

You will collaborate closely with Data Analysts, Data Scientists, UA Managers and other Marketing roles to analyse and interpret data that drives our marketing strategies.

Your insights will play a key role in shaping campaign optimization, identifying growth opportunities, and ultimately contributing to the company's success in a competitive gaming market.

As a Data Scientist / Analyst you will have a key role in defining, extracting and actioning data from big and complex datasets from a variety of analytical solutions from simple to complex.

Key Responsibilities:

Data Analysis & Reporting:

+ Gather, clean, and analyze marketing data from multiple sources to provide actionable insights.

+ Produce ad hoc analyses to support decision-making for campaigns and product launches.

+ Monitor and evaluate the performance of marketing campaigns ( paid ads, organic TV, brand) and provide recommendations for optimisation.

+ Develop actionable insights from user data that inform marketing targeting, acquisition and retention strategies.

+ Data Modelling - Time Series forecasting, A/B Testing

Collaboration:

+ Collaborate with cross-functional teams including Data Science, Data Engineer, to integrate marketing data with overall product and business objectives.

+ Communicate findings and insights to non-technical stakeholders through clear and concise visualizations and presentations.

Data Quality & Governance:

+ Ensure the accuracy and integrity of all marketing data through regular data audits and validation processes.

+ Help set and maintain data tracking standards across marketing channels, ensuring consistency and reliability.

What We're Looking For

Required Qualifications:

3 to 5 years of experience as a Data Analyst / Scientist or in a similar analytical role, preferably within the gaming / tech / financial industry.
Strong proficiency in data analysis tools (SQL, Python, Excel, etc.).
Experience with data modelling, time series analysis, A/B testing, Difference in Difference
Ability to identify trends, extract insights, and communicate findings in a clear and actionable manner.
Strong attention to detail and ability to work with large datasets.
Ability to present complex data in an easy-to-understand format to both technical and non-technical stakeholders.
Strong written and verbal communication skills.

Nice-to-Have Skills:

Familiarity with game-related metrics, mobile apps such as daily active users (DAU), in-app purchases (IAPs), and retention/engagement metrics.

Why Product Madness?

As part of the Aristocrat family, we share their mission of bringing joy to life through the power of play, with a world-class team who creates top-grossing, leading titles in the social casino genre, including Heart of Vegas, Lightning Link, Cashman Casino.

With 800 team members across the globe, Product Madness is headquartered in London, with offices in Barcelona, Gdańsk, Lviv, Montreal and a remote team spanning the USA, making us a truly global powerhouse.

We live by our People First principle. Regardless of where, when, or how they work, our team members have opportunities to elevate their careers, and grow alongside us. We take pride in fostering an inclusive culture, where our people are encouraged to be their very best, every day.

But don’t just take our word for it. In 2024, we made the Global Inspiring Workplace Awards list, and won a bronze award at the Stevies for Great Employers in the ‘Employer of the Year - Media and Entertainment’ category.

So, what’s stopping you?

Our Values

People First

We have the deepest respect for our people and their well being. We know they are exceptionally talented and will always have a choice. We want them to re-choose us every day. We are committed to building a culture where each person's voice will always be heard and addressed.

MAD for More

Always improving, innovating and never settling for the existing. We push all boundaries with courage and ambition to become the world’s best games company.

Champion Together

We excel at what we do but yet remain humble and helpful to our teammates. We champion one another and hold each other to high standards without any egos.

Globally Inclusive

We are all Equal - regardless of the language we speak, where we live, our gender, religion or culture we come from. We want to build a global home, where everyone has the equal opportunity to make an impact.

Customer Focused

We always think from the customer's perspective - be it players or internal customers.

Improving their experience and joy is what drives us. Every client's success is our big win!

Travel Expectations

None

Additional Information

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

2025-05-14

Back End Developer

•

5001+

Aristocrat Leisure Limited (Aristocrat) is a global entertainment and content creation company powered by technology to deliver world-leading casino and mobile games. Aristocrat offers a diverse range of products and services including electronic gaming machines, casino management systems, free-to-play mobile games and online real money games.

Aristocrat has seven corporate functions and three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money gaming (Aristocrat Interactive). Our game and product portfolios collectively entertain millions of players worldwide every day.

MAIN DUTIES AND RESPONSIBILITIES

Develop and troubleshoot new and existing software within time and scope of the integration.
Perform tests of the applications and apply remediation as needed to eliminate errors.
Ensures smooth process during third-party API integrations.
Assist in the development and peer review of plans, technical solutions, and related documentation.
Integration of user-facing elements developed by front-end developers with server-side logic.
Building reusable code and libraries for future use.
Optimization of the applications for maximum speed and scalability.
Implementation of security and data protection.
Design and implementation of data storage solution.
Maintain transparent communication with immediate manager, with respect to work undertaken and ensure that performance standards/expectations should not get breached.
Regularly update and consult with direct manager regarding ongoing tasks and projects.
Provide timely progress reports and seek guidance as needed to ensure efficient workflow.
Attend & contribute to team huddles, meetings & ad hoc meetings when required.
Assist in additional tasks and projects as assigned by supervisors or management to support the achievement of department and organizational goals.

II. INFORMATION LINKS AND RELATIONSHIP

In his/her everyday work the Back-End Developer is subordinate to his/her superior or to the Managing Director of the Company, according to the approved Company’s organizational chart.
Work closely with all relevant parties both inside and outside of the company.

What We're Looking For

**2+ years of experience in .NET Framework – MVC, Web API, Entity Framework

• Experience with .NET 6: Strong understanding of the .NET 6 framework and experience in building and maintaining high-performance applications using C#.

• Understanding of the Mediator Pattern: Ability to work with the Mediator pattern for managing communication between different components, promoting loose coupling and ensuring that each component focuses on a single responsibility.

• Knowledge of CQRS (Command Query Responsibility Segregation): Basic understanding of CQRS principles to separate read and write operations, helping to improve application scalability and organization.

• Good understanding of best coding practices

• Experience in MS-SQL Server

• Basic knowledge in front-end development with HTML5, JavaScript, CSS, Angular

• Experience in C# .NET

• Experience in ASP.NET MVC

• Experience in API Programming & Integrations

• Skilled with all OOP concepts

• Experience in MS-SQL Server – Scheme, Stored procedures, trigger, indexes

• Experience in performance tuning of both C# code as well as SQL queries

• Understanding in Networks

• Experience in Unit-Testing development

• Proficiency in examining, investigating and solving dynamic problems and develop creative solutions

• Excellent spoken and written English**

Travel Expectations

Additional Information

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

2025-05-14

Product Marketing Team Lead

•

London

5001+

Aristocrat Leisure Limited (Aristocrat) is a global entertainment and content creation company powered by technology to deliver world-leading casino and mobile games. Aristocrat offers a diverse range of products and services including electronic gaming machines, casino management systems, free-to-play mobile games and online real money games.

Aristocrat has seven corporate functions and three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money gaming (Aristocrat Interactive). Our game and product portfolios collectively entertain millions of players worldwide every day.

We are seeking a highly motivated and experienced Product Marketing Team Lead to join our team. You will play a pivotal role in driving the success of our product offerings in the competitive social casino market. You’ll lead a talented team, collaborate with cross-functional departments, and drive initiatives that resonate with players, ensuring our games stand out in the market. You’ll need to be a strong leader with a proven background in product marketing, ideally within the gaming or entertainment industry.

What You'll Do:

*Key Responsibilities:*

Leadership & Collaboration: Lead, manage, and motivate a high-performing product marketing team, fostering collaboration across various functions, including product, game & live ops, data analytics, user acquisition, customer insights, creative, and brand teams.
Strategic Marketing Planning: Develop and execute comprehensive product marketing strategies that drive product engagement, user acquisition, retention, and revenue growth.
Cross-Functional Alignment: Work closely with product, game, and live ops teams to understand game performance and customer behavior, ensuring marketing efforts are aligned with the game’s lifecycle and strategic goals.
Data-Driven Decision Making: Use data and analytics to guide marketing decisions and improve user experiences. Leverage customer insights to refine and enhance the product's positioning in the market.
Creative Development: Collaborate with creative teams to develop marketing assets that resonate with target audiences and elevate the brand identity.
Brand Strategy: Work closely with our Brand team to ensure a consistent and compelling brand narrative across all channels and touchpoints, including digital, social media, and in-game messaging.
User Acquisition: Partner with user acquisition teams to refine strategies for paid and organic growth, targeting the right audience with personalized messaging.
Performance Analysis & Reporting: Track and report on marketing performance and KPIs to stakeholders, providing actionable insights for continuous improvement.
Market Research & Trend Spotting: Keep up-to-date with industry trends, emerging technologies, and competitor strategies to ensure our products remain competitive and innovative.

What We're Looking For

*Key Qualifications:*

Proven experience (5+ years) in product marketing, preferably in the gaming or social casino games industry.
Demonstrated leadership experience, including managing, motivating and mentoring teams, as well as collaborating cross-functionally to execute complex marketing strategies.
Strong understanding of product marketing strategies and the social casino gaming landscape, including user acquisition strategies, customer retention, and in-game monetization.
Expertise in data-driven marketing, utilizing analytics and customer insights to optimize marketing efforts.
Strong communication and presentation skills, with the ability to work effectively with senior leadership and a variety of teams.
Ability to thrive in a fast-paced, constantly evolving environment.
A team player with a collaborative mindset and the ability to inspire and influence others.

Why Product Madness?

As part of the Aristocrat family, we share their mission of bringing joy to life through the power of play, with a world-class team who creates top-grossing, leading titles in the social casino genre, including Heart of Vegas, Lightning Link, Cashman Casino.

With 800 team members across the globe, Product Madness is headquartered in London, with offices in Barcelona, Gdańsk, Lviv, Montreal and a remote team spanning the USA, making us a truly global powerhouse.

We live by our People First principle. Regardless of where, when, or how they work, our team members have opportunities to elevate their careers, and grow alongside us. We take pride in fostering an inclusive culture, where our people are encouraged to be their very best, every day.

But don’t just take our word for it. In 2024, we made the Global Inspiring Workplace Awards list, and won a bronze award at the Stevies for Great Employers in the ‘Employer of the Year - Media and Entertainment’ category.

So, what’s stopping you?

Our Values

People First

We have the deepest respect for our people and their well being. We know they are exceptionally talented and will always have a choice. We want them to re-choose us every day. We are committed to building a culture where each person's voice will always be heard and addressed.

MAD for More

Always improving, innovating and never settling for the existing. We push all boundaries with courage and ambition to become the world’s best games company.

Champion Together

We excel at what we do but yet remain humble and helpful to our teammates. We champion one another and hold each other to high standards without any egos.

Globally Inclusive

We are all Equal - regardless of the language we speak, where we live, our gender, religion or culture we come from. We want to build a global home, where everyone has the equal opportunity to make an impact.

Customer Focused

We always think from the customer's perspective - be it players or internal customers.

Improving their experience and joy is what drives us. Every client's success is our big win!

Travel Expectations

None

Additional Information

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

2025-05-14

Sr Engineer I

•

5001+

Aristocrat Leisure Limited (Aristocrat) is a global entertainment and content creation company powered by technology to deliver world-leading casino and mobile games. Aristocrat offers a diverse range of products and services including electronic gaming machines, casino management systems, free-to-play mobile games and online real money games.

Aristocrat has seven corporate functions and three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money gaming (Aristocrat Interactive). Our game and product portfolios collectively entertain millions of players worldwide every day.

Summary-:

To test C++ based Games across different EGMs and be responsible for ensuring high quality of games being delivered.

We are looking for experienced software tester who is passionate about testing and delivering high impact casino games to our global customers. You will be part of a studio with talented team of Artists, Game Mathematicians, Game Developers and Test Engineers. The Studio puts a strong emphasis on quality, individual ownership and values engineers who take pride in developing games.

Roles and Responsibilities-:

Test various functionalities on games development for a variety of markets
Design and execute test cases, conduct product requirements analysis.
Should be able to identify automation targets and execute to completion.
Assist in troubleshooting and debugging code to find the root cause of the issues and provide detailed information to the development team.
Follow guidelines set by Secret Sauce management to plan and execute tests to support business
Bring in ideas/innovations to improve the overall testing process in terms of tools, processes, test cases etc.

What We're Looking For

B. Tech. / B.E. / MCA /M. Tech. in Computer Science/Electronics with 2-5 years of relevant experience in software test engineering.
Experience in creating Test Plans, Test cases and executing the test cases (Manual).
Experience working with defect tracking tools such as JIRA is required.
Good knowledge of any scripting language.
Should be able to understand and review modern C++ code, and able to compile and execute the programs.
Experience in using Source control systems (SVN etc.) and Microsoft Office Suite.
Experience with Agile Scrum methodologies will be a plus.
Prior experience of testing/validating games will be a big plus.
Prior experience in the gaming industry will be a plus.
Must have good verbal and written communication skills to effectively interact with global stakeholders

Why Aristocrat?

-------------------

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

World Leader in Gaming Entertainment
Robust benefits package
Global career opportunities

Our Values

All about the Player
Talent Unleashed
Collective Brilliance
Good Business Good Citizen

Travel Expectations

None

Additional Information:

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

2025-05-14

SQL Server Production DBA

•

5001+

Aristocrat Leisure Limited (Aristocrat) is a global entertainment and content creation company powered by technology to deliver world-leading casino and mobile games. Aristocrat offers a diverse range of products and services including electronic gaming machines, casino management systems, free-to-play mobile games and online real money games.

Aristocrat has seven corporate functions and three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money gaming (Aristocrat Interactive). Our game and product portfolios collectively entertain millions of players worldwide every day.

We are seeking a quality and experienced DBA Production — infrastructure and applicative.

The DBA will be responsible for all DB aspects in the production environment.

What you will do:

Performs performance tuning, Query optimization, database installations, configurations, updates, backups and monitoring
Provide support for multiple environments — development, test and production
Anticipates, mitigates, identifies, responds and resolves problems affecting database performance, efficiency, and availability
Improve and support processes to ensure zero application downtime on critical issues or during DB deployment of new application releases
Work according to documentation, guidelines and policies of working procedures
Clearly communicates problems and resolution process to customers and/or management
Demonstrates commitment to outstanding customer service by continuously striving to provide the highest possible customer service; makes recommendations for improving service and efficiencies
Work according to documentation, guidelines and policies of working procedures
Provide support for the operation teams 24/7 — on call in off work hours only for critical issues (one week a month)
Maintains database security in compliance with APEI policies, GDPR and PCI security standards

What We're Looking For

At least 3 years of experience as a DBA/MS SQL Server Developer
Deep and wide understanding of databases’ structure and architecture
Writing complicated T-SQL, stored procedures and functions
Motivated, team player with ability to learn fast and great analysis skills

Company Summary

Please note that recruitment and work assignments will be handled by Aristocrat, however, this role will be hired through our trusted third-party Professional Employer Organization (PEO). The PEO will handle payroll, benefits, and HR administration, ensuring a seamless employment experience.

Aristocrat Interactive

Aristocrat Interactive is Aristocrat Leisure Limited’s (ASX:ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together.  The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB).

About Aristocrat

Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.

Our Values

All about the Player
Talent Unleashed
Collective Brilliance
Good Business Good Citizen

Travel Expectations

None

Additional Information

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

2025-05-14

SQL Server Production DBA

•

5001+

Aristocrat Leisure Limited (Aristocrat) is a global entertainment and content creation company powered by technology to deliver world-leading casino and mobile games. Aristocrat offers a diverse range of products and services including electronic gaming machines, casino management systems, free-to-play mobile games and online real money games.

Aristocrat has seven corporate functions and three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money gaming (Aristocrat Interactive). Our game and product portfolios collectively entertain millions of players worldwide every day.

We are seeking a quality and experienced DBA Production — infrastructure and applicative.

The DBA will be responsible for all DB aspects in the production environment.

What you will do:

Performs performance tuning, Query optimization, database installations, configurations, updates, backups and monitoring
Provide support for multiple environments — development, test and production
Anticipates, mitigates, identifies, responds and resolves problems affecting database performance, efficiency, and availability
Improve and support processes to ensure zero application downtime on critical issues or during DB deployment of new application releases
Work according to documentation, guidelines and policies of working procedures
Clearly communicates problems and resolution process to customers and/or management
Demonstrates commitment to outstanding customer service by continuously striving to provide the highest possible customer service; makes recommendations for improving service and efficiencies
Work according to documentation, guidelines and policies of working procedures
Provide support for the operation teams 24/7 — on call in off work hours only for critical issues (one week a month)
Maintains database security in compliance with APEI policies, GDPR and PCI security standards

What We're Looking For

At least 3 years of experience as a DBA/MS SQL Server Developer
Deep and wide understanding of databases’ structure and architecture
Writing complicated T-SQL, stored procedures and functions
Motivated, team player with ability to learn fast and great analysis skills

Company Summary

Please note that recruitment and work assignments will be handled by Aristocrat, however, this role will be hired through our trusted third-party Professional Employer Organization (PEO). The PEO will handle payroll, benefits, and HR administration, ensuring a seamless employment experience.

Aristocrat Interactive

Aristocrat Interactive is Aristocrat Leisure Limited’s (ASX:ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together.  The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB).

About Aristocrat

Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.

Our Values

All about the Player
Talent Unleashed
Collective Brilliance
Good Business Good Citizen

Travel Expectations

None

Additional Information

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

2025-05-14