Posted on 
Dec 18, 2023

Director, International Expansion

Director
Operations, Sales/Biz Dev
Justworks
Justworks
Justworks
Private
1001-5000
HR & Recruiting

Justworks is a technology company that levels the playing field for all small

businesses. Through our software and as a partner, we help our customers take care of their teams, streamline their operations, and navigate the complex aspects of managing a workforce with confidence.

Job Description

Who You Are

===============

You have a global mindset. You are obsessed with understanding different countries and cultures. You are execution-oriented, you are skillful and experienced at operating in uncharted territory and making sound decisions. You are passionate about building teams, managing others, and have a strong track record of success. You are a great coach to current and future leaders, who can work cross-functionally to gain a consensus, and achieve extraordinary results. You can inspire people and help others learn, develop and grow. You love to roll up your sleeves and set up individuals for success every step of the way. 

As Director of International Expansion, you will be responsible for helping build and lead a global team that is tasked with expanding our presence and building out our infrastructure, processes and products in the top talent markets globally,  initially across 30 countries in the Americas, EMEA, and APAC within the next 3 years. You will be accountable for scaling our international operations to new countries and taking them successfully from zero to launch. Post launch, you will work alongside Operations and Legal teams to continuously solidify and optimize operational foundations to create a cohesive, compliant and exceptional experience for customers. You will manage a high-performing team that will be accountable for KPIs and hitting our Board level objectives and goals. Your position plays a key role in driving our growth strategy, unlocking value for our customers and building a transformational product. 

Your Success Profile

========================

What You Will Work On

-------------------------

  • Lead, expand and mentor the International Expansion team by setting the strategy, prioritizing Objectives and Key Results (OKRs), as well as hiring, training and developing a world-class team.
  • Work closely with International leadership and the broader Operations, Legal and other teams to achieve our expansion plan.
  • Execute our international strategy end-to-end, launch our infrastructure, processes and products in new markets and deliver excellent quality and results within target timelines. Establish fully-functioning local entities, processes and infrastructure in new markets from “zero to launch” .
  • Design and implement strategic plans and strategies to reach ambitious expansion and launch targets.
  • Drive insights across the organization to make decisions around which markets to expand into and what the level of priority is in each.
  • Develop deep local insights and drive the strategy on how we approach entering into specific markets - develop close relationships with local stakeholders and vendors, partner with Legal and other business teams, dive deep into understanding local nuances and local ways of working that will make us successful in markets where we operate.
  • Problem solve continuously. We operate in dynamic environments with specific labor law and HR regulations. You are expected to understand these constraints and develop dynamic, innovative solutions to successfully launch and operate in markets.
  • Build a data and KPI-driven mindset across the Expansion organization.
  • Represent the ‘global’ voice of the organization.
  • Inspire and consistently engage, level up and develop your direct reports.
  • Support in other duties as needed based on department and/or organizational needs.
  • Travel to our international hubs and domestic locations to help build, scale and orient teams and offices.

How You Will Do Your Work

-----------------------------

As a Director of International Expansion, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

  • Foundational global insight and knowledge - you have a unique experience and set of knowledge building and interacting with global products.
  • Taking responsibility - being accountable, being committed, and accepting ownership for one's decisions, actions, and behavior.
  • Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.
  • Adaptability - the ability to adjust your approach or actions in response to changes in your external environment.
  • Solution-oriented - identifies the source of a question or challenge and provides the right, or a better, way of doing things.
  • Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.
  • Results-driven - consistently achieves results, even under difficult circumstances.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

  • Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
  • Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
  • Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
  • Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
  • Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

Qualifications

------------------

  • Minimum of 10 years of global operations, expansion or similar roles. Direct experience working with or in multiple countries is a plus
  • Minimum of 5 years of management experience
  • Plus if experience in international EOR (employer of record) or contractor, or payroll or HR-tech industries
  • Track record of achieving and surpassing expectations
  • Experience leading teams – ideally teams of 5 or more people
  • Experience leading a management team of managers
  • Track record of building, executing and hitting plans
  • Experience working with complex products in global environment where you have to manage complex decisions across multiple stakeholders
  • Experience with a “zero to 1” stage in setting up operations or products from the ground up
  • Comfortable advocating and communicating across the organization
  • Multilingual is a plus

The base wage range for this position based in our New York City Office is targeted at $200,000 to $280,000 per year.

#LI-Hybrid #LI-AG1

Who You Are

You have a global mindset. You are obsessed with understanding different countries and cultures. You are execution-oriented, you are skillful and experienced at operating in uncharted territory and making sound decisions. You are passionate about building teams, managing others, and have a strong track record of success. You are a great coach to current and future leaders, who can work cross-functionally to gain a consensus, and achieve extraordinary results. You can inspire people and help others learn, develop and grow. You love to roll up your sleeves and set up individuals for success every step of the way. 

As Director of International Expansion, you will be responsible for helping build and lead a global team that is tasked with expanding our presence and building out our infrastructure, processes and products in the top talent markets globally,  initially across 30 countries in the Americas, EMEA, and APAC within the next 3 years. You will be accountable for scaling our international operations to new countries and taking them successfully from zero to launch. Post launch, you will work alongside Operations and Legal teams to continuously solidify and optimize operational foundations to create a cohesive, compliant and exceptional experience for customers. You will manage a high-performing team that will be accountable for KPIs and hitting our Board level objectives and goals. Your position plays a key role in driving our growth strategy, unlocking value for our customers and building a transformational product. 

Your Success Profile

What You Will Work On

  • Lead, expand and mentor the International Expansion team by setting the strategy, prioritizing Objectives and Key Results (OKRs), as well as hiring, training and developing a world-class team.
  • Work closely with International leadership and the broader Operations, Legal and other teams to achieve our expansion plan. 
  • Execute our international strategy end-to-end, launch our infrastructure, processes and products in new markets and deliver excellent quality and results within target timelines. Establish fully-functioning local entities, processes and infrastructure in new markets from “zero to launch” .
  • Design and implement strategic plans and strategies to reach ambitious expansion and launch targets. 
  • Drive insights across the organization to make decisions around which markets to expand into and what the level of priority is in each.
  • Develop deep local insights and drive the strategy on how we approach entering into specific markets - develop close relationships with local stakeholders and vendors, partner with Legal and other business teams, dive deep into understanding local nuances and local ways of working that will make us successful in markets where we operate. 
  • Problem solve continuously. We operate in dynamic environments with specific labor law and HR regulations. You are expected to understand these constraints and develop dynamic, innovative solutions to successfully launch and operate in markets.
  • Build a data and KPI-driven mindset across the Expansion organization.
  • Represent the ‘global’ voice of the organization.
  • Inspire and consistently engage, level up and develop your direct reports.
  • Support in other duties as needed based on department and/or organizational needs.
  • Travel to our international hubs and domestic locations to help build, scale and orient teams and offices.

How You Will Do Your Work

As a Director of International Expansion, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

  • Foundational global insight and knowledge - you have a unique experience and set of knowledge building and interacting with global products.
  • Taking responsibility - being accountable, being committed, and accepting ownership for one's decisions, actions, and behavior.
  • Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.
  • Adaptability - the ability to adjust your approach or actions in response to changes in your external environment.
  • Solution-oriented - identifies the source of a question or challenge and provides the right, or a better, way of doing things.
  • Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.
  • Results-driven - consistently achieves results, even under difficult circumstances.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

  • Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
  • Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
  • Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
  • Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example. 
  • Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

Qualifications

  • Minimum of 10 years of global operations, expansion or similar roles. Direct experience working with or in multiple countries is a plus
  • Minimum of 5 years of management experience
  • Plus if experience in international EOR (employer of record) or contractor, or payroll or HR-tech industries
  • Track record of achieving and surpassing expectations
  • Experience leading teams – ideally teams of 5 or more people
  • Experience leading a management team of managers
  • Track record of building, executing and hitting plans 
  • Experience working with complex products in global environment where you have to manage complex decisions across multiple stakeholders 
  • Experience with a “zero to 1” stage in setting up operations or products from the ground up  
  • Comfortable advocating and communicating across the organization 
  • Multilingual is a plus

The base wage range for this position based in our New York City Office is targeted at $200,000 to $280,000 per year.

#LI-Hybrid #LI-AG1

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