Hi, We're Justworks!

Who You Are

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As part of the Legal team, Senior Privacy Counsel will provide privacy legal support to Justworks in support of various functions in the organization. This role will collaborate cross-functionally with people in different levels of the organization, to enhance Justworks’ privacy program and build a strong privacy culture.  

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Your Success Profile

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What You Will Work On

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• Participate in the design, implementation and maintenance of a global privacy program that ensures compliance with applicable domestic and international privacy laws and best practices
• Maintain subject matter expertise and educate stakeholders on applicable foreign and domestic regulations pertaining to privacy and data governance, including staying up to date on new or pending laws and regulations that could impact Justworks
• Partner closely with Product, Engineering, Digital Security, Payments & Tax Unit, Customer Success, People, Marketing, Business Operations, Sales, and other teams to ensure that privacy is built into the design of new products, features, and business initiatives
• Work closely with other members of the Legal team on privacy considerations related to vendor review and management and customer contracts
• Support the ongoing review and update of Justworks’ privacy policies, standards and procedures
• Work closely with and manage outside counsel relating to privacy matters
• Prepare and conduct training, as necessary, and help drive privacy program awareness
• Regularly interact with executives and senior managers in connection matters of significance to the organization
• Other duties as needed based on department and/or organizational needs

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How You Will Do Your Work

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As Senior Privacy Counsel, how results are achieved is paramount for your success and ultimately results in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:

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• Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.
• Ethical practice - the ability to integrate core values, integrity and accountability throughout all organizational and business practices.
• Detail-oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.
• Risk assessment - applying a logical step-by-step process to protect, and consequently minimize risks to, the organization, interests and employees.
• Manages complexity - making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

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In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

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• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

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Qualifications

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• JD degree from an accredited law school and admitted to the bar and in good standing or otherwise authorized to practice law
• Minimum of 5 years of substantive legal experience in privacy matters with a corporate legal department and/or a nationally recognized law firm
• Must possess a superior knowledge of applicable data privacy regulations and standards (e.g., U.S. state privacy laws, GDPR, PIPEDA)
• Sound judgment in managing risk and exposure
• Committed to being a legal business partner to internal clients
• Experience advising B2B technology company product teams on privacy and data governance requirements preferred
• IAPP privacy certification (CIPP/US, CIPP/M, CIPP/E or CIPT) a plus

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Additional Competencies

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• Internal communications experience
• Superior written and verbal communication skills
• Excellent time management, organizational and analytical skills
• Ability to multi-task and meet deadlines
• Detail-oriented
• A collaborative, team player with a positive attitude
• Occasional travel is required

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The base wage range for this position based in our New York City Office is targeted at $198,000.00 to $227,700.00 per year.

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#LI-Hybrid #LI-KC2

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Who You Are

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Justworks is seeking an experienced payments professional for one of our core operational areas to work collaboratively with several key teams within the company. Payment Processing Systems Manager will be responsible for assisting the Senior Manager of Payments in shaping the company’s payments strategy, proposing and implementing process and technology improvements, and coordinating with product and engineering teams to test new features and troubleshoot any system issues. You are someone who enjoys working with both operations and technology, bridging the gap between these two areas.

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Customer centricity and ability to work cross-functionally are key attributes for this role. Our mission is to power the success of small businesses by being their trusted financial partner. The Payment Processing Systems Manager will team up with Payments Operations and Fraud Operations, product managers and engineers from all areas of the company, Accounting and Finance, Customer Success Organization, as well as Justworks Payroll and International entities to create and maintain successful features and programs for Justworks’ customers - both internally and externally.

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Your Success Profile

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What You Will Work On

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• Leverage your payments expertise to provide thought leadership and insights into general industry needs and business needs for Justworks.
• Develop and scope both internal and customer-facing tools with product managers; speak as the voice of operations during scoping exercises.
• Assist in designing efficient processes for internal operations and drive development of tools to support them.
• Collect, suggest, and evaluate new feature requests from Payments Operations and Fraud Operations teams and work with the product teams to prioritize.
• Work with the engineering teams to test, document, and resolve bugs prior to new product or feature launch.
• Provide new product training for the Payments Operations and Fraud Operations teams (and other users when necessary).
• Be a resource for first responders for payments processing-related incidents; make and support complex payments-related decisions by utilizing all available data points, including your best judgment.
• Help to own and maintain internal resources center for Payments Operations and Fraud Operations policies and procedures, ensuring information is kept up-to-date.
• Serve as the payments subject matter expert to the entire company.
• Lead special projects and perform other related duties as assigned.

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How You Will Do Your Work

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As a Payment Processing Systems Manager, how results are achieved is paramount for your success and ultimately results in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

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• Consultative - takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.
• Creative thinking - discovering new opportunities and solutions for problems by looking beyond current practices and using innovative thinking.
• Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.
• Systems thinking - the ability to look at overall systems holistically and understand how things work within the system through the exploration of inter-dependencies and inter-relationships (context and connections).
• Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

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Qualifications

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• Minimum 5 years of experience in payments and services, preferably to a diverse set of small and medium businesses from multiple industries.
• Operational knowledge of payment processing methods (ACH, RTP, Wires etc.), protocols and platforms at scale.
• Strong understanding of business fundamentals, experience in contributing to complex projects, with a keen interest in bridging the gap between people and technology. You aim to harmonize business objectives, user requirements, market trends, and customer satisfaction.
• Ability to work effectively in an environment of complexity, ambiguity, and changing priorities based on business needs.
• Advanced communication skills, including experience communicating effectively with different stakeholders and levels of management.
• Proactive, with a can-do attitude and strong interpersonal skills – comfortable working with and building consensus across all functions and levels of the organization.
• Familiarity with basic SQL, Jira, and Excel is a plus.

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The base wage range for this position based in our New York City Office is targeted at $109,000.00 to $120,000.00 per year.

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#LI-Hybrid #LI-JT1

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Who You Are

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Are you passionate about design and development? Do you have experience building, deploying, and maintaining large-scale, distributed applications? Are you ready to take your skills to the next level and join a team of innovative self-starters in a supportive, entrepreneurial environment?

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As a Senior Fullstack Software Engineer on Justworks’ New Products team, you will have the opportunity to take a project team from “zero to one” by leveraging your aptitude for navigating ambiguity and your experience working within a service-oriented architecture. If you are someone who:

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• Has a founder’s mindset who enjoys building and scaling a team, setting standards, being a mentor
• Places emphasis on a team finding the right answer ahead of any one person being the one who was right
• Thinks in terms of outcomes rather than outputs
• Avoids over-engineering solutions and appreciate how building software can be a means for learning, gaining insights, and ultimately solving problems that people actually have

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We’d love to hear from you!

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Your Success Profile

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What You Will Work On

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• Collaborate with a tight-knit, cross-functional team to find solutions to customer challenges

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• Take ownership of building flexible, test-driven software that minimizes tech debt and enables change
• Support, monitor, and maintain integrations with industry leading third-party platforms
• Shape API driven services that are secure, compliant, and highly auditable
• Enable an experience that is fully internationalized and localized for a global customer base
• Promote engineering excellence through technical leadership, knowledge-sharing and mentorship
• Enhance our testing, monitoring and continuous deployment infrastructure
• Keep extremely sensitive data compartmentalized and secure

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• Perform other related duties as assigned

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How You Will Do Your Work

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As a Senior Software Engineer, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

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• Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.

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• Resourcefulness - taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it's working on something new or thinking about how to do something better.

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• Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.

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• Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.

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• Skills and knowledge - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.

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In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

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Qualifications

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• 5+ years of professional hands-on experience
• Strong object-oriented design and coding skills and solid understanding of data structures and algorithms
• Proven experience architecting solutions for complicated systems
• Experience working on early stage products and building new feature from scratch, using clean, organized, and scalable code
• Experience supporting other engineers and acting as a “tech lead”
• Experience working using Agile/Scrum methodology in a fast-paced environment
• Experience in a high-growth environment working with deadlines and milestones

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Technologies Used

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We are building a highly available and globally distributed Ruby on Rails API with Kubernetes on AWS. The front-end is built on React with TypeScript and GraphQL. Observability, monitoring, and metrics are managed through DataDog and Rollbar. Internal tooling is built with Retool.

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The base wage range for this position based in our New York City Office is targeted at $167,500.00 to $205,000.00 per year.

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#LI-Hybrid

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Who You Are

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Our Product team is hiring a Senior Product Manager to own our fraud prevention and risk mitigation platforms.  You’ll define the vision and strategy across our Risk and Fraud programs, enabling our business to identify bad actors and reduce losses while helping our customers identify and mitigate risk. You’ll be essential to building the capabilities that ensure the safety of Justworks and our customers.

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As a Senior Product Manager, you will be a product leader on a mission-critical team and work closely with various stakeholders across the business to ensure that we are enabling the Fraud and Risk teams to scale their operations. We’re looking for people that have a passion for solving real-world problems and the strong product fundamentals needed to solve them.

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What You Will Work On

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• Design products, services, and APIs that power fraud prevention and risk mitigation for Justworks and its customers
• Work collaboratively with engineers, product designers, fellow product managers, fraud operations and other stakeholders to bring new products and features to our customers
• Channel empathy for our internal stakeholders to create better user experiences with an eye towards making workflows easier and more efficient
• Gather requirements from internal and external stakeholders and available data - including Voice of Customer data, external market data, and existing Justworks data
• Partner with and lead cross-functional teams like Design, Engineering, Sales, Operations, etc. to set product vision and strategy
• Define and socialize the roadmap of your product area through deep research and understanding of business goals
• Create specifications and testing plans, identify and mitigate potential risks, holding our work to high quality standards
• Bring your solutions to market through ownership of the full product lifecycle: problem identification, solution design, spec, implementation and validation
• Go deep into both technical huddles with engineers and strategic discussions with leadership
• Manage competing priorities with consistency and transparency; continuously prioritize needs of customers and internal stakeholders, and reassess as needed
• Create metrics and goals around feature launches, measuring success post-launch and iterating
• Perform other related duties as assigned.

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How You’ll Do It

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As a Senior Product Manager, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:

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Customer focus - builds strong customer relationships and delivers customer-centric solutions.Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.Nimble learning - actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.Results-driven - consistently achieves results, even under difficult circumstances.Creative thinking - discovering new opportunities and solutions for problems by looking beyond current practices and using innovative thinking.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

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Qualifications

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• Minimum of 5 years of software product management experience, with demonstrated wins
• Experience building Fraud, KYC/KYB, or Risk products or products in other highly regulated, complex spaces is a plus!
• Demonstrated ability to learn new complex, domains quickly
• You have a product mindset and track record of managing a prioritized roadmap
• You have experience with writing product requirements; building and prioritizing backlogs.
• Exceptional written and verbal communication skills, with an aptitude for storytelling
• Agile methodology knowledge and experience

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• General acumen with analytics and data tools & concepts (SQL, Business Intelligence Tools, A/B testing, etc)

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The base wage range for this position based in our New York City Office is targeted at $165,000.00 to $181,500.00 per year.

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#LI-AQ1

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Who You Are

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Justworks is looking for a strategic, innovative, and growth-minded leader dedicated to scaling our paid acquisition efforts. The Senior Manager, Paid Media is a key leadership role within the Growth Marketing & Advertising team. The ideal candidate has repeatable experience in leading strategy, optimizing budgets, and scaling high-performing growth teams across a number of channels including digital platforms and media channels. This role establishes targets, works closely with analytics to understand attribution across all channels, and implements targeted audience marketing by balancing the appropriate creative, messaging and channels to reach target segments. You have deep experience analyzing performance data, implementing testing frameworks, and setting high-level strategy across all marketing levers to deliver results. You’re a passionate leader who will oversee and develop a team of talented marketers, up leveling and partnering with them to achieve targets. You will report to the Director, Growth Marketing & Advertising. 

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What You Will Work On

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• Develop and manage integrated media plans across various channels to drive brand awareness, build pipeline, and power new customer acquisition
• Drive cost-efficient new pipeline and revenue growth across a mix of performance marketing channels
• Manage budgets and forecasts, identify risks to performance and opportunities for growth investments
• Develop a deep understanding of our data and metrics to use as the basis for all campaign strategy and optimizations. Instill and be the champion of analytical rigor across the paid media team.
• Oversee the strategy and optimization of digital and offline channels such as Paid Search, Paid Social, Out-of-Home, Programmatic, TV, Audio, Affiliate, Video, Display, and Direct Mail ensuring we are considering all stages of the marketing funnel
• Partner with Creative to identify customer centric campaign and messaging concepts, driving integrated execution and ensuring clear and compelling communication of our value proposition
• Enthusiastically lead, coach, and develop our paid media team
• Build effective cross-functional partnerships with marketing operations, data services, website marketing, creative, product, content, sales and finance

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How You Will Do Your Work

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As Senior Manager, Paid Media how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:

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• Business insight- applying knowledge of business and the marketplace to advance the organization’s goals
• Functional expertise-subject matter expertise of specific function(s), including knowledge of principles, practices, and domain knowledge.
• Influence and leadership-fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.
• Adaptability-the ability to adjust your approach or actions in response to changes in your external environment.
• Clear communication-the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.

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Qualifications

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• 10+ yrs expertise leveraging a portfolio of paid marketing channels and tactics (Paid Search, Paid Social, Out-of-Home, Programmatic, TV, Audio, Affiliate, Video, Display, Direct Mail) to run effective always-on media and cross-channel campaigns and manage them to a highly profitable ROAS target
• 5+ years in leadership / management experience with a track record of managing and coaching teams while executing plans within high level of accuracy
• Proven ability to manage large marketing budgets and drive efficient revenue growth working in-house at a high-growth smb/consumer brand
• Understanding of larger advertising platforms (e.g. Google, Meta) ad products, algorithms, creative optimization levers and broader understanding of industry trends.
• A skilled communicator with the ability to influence decision makers and engage in discussions to educate, discuss strategy and growth of the business.
• Experience implementing a full funnel testing strategy focused on improving conversion throughout the buyer journey
• Experience using attribution modeling, A/B and incrementality testing to think holistically across paid media channels to drive meaningful results
• Identify growth opportunities and drive channel optimization, building a culture of innovation and data driven experimentation by understanding the tradeoffs between channels to maximize results
• Experience and enthusiasm for collaboration with cross-functional teams and forming successful relationships with stakeholders throughout the company

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The base wage range for this position based in our New York City Office is targeted at $175,500.00 to $201,825.00 per year.

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#LI-Hybrid #LI-KC2

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Who You Are

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You’re a quick learner and can deliver results in accordance with rules and regulations. You catch even the smallest of details and know what they mean for the bigger picture. You’re curious about working with a professional employer organization (PEO) and are confident in your ability to boost operations in this particular space.

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As a Health Insurance Underwriting Assistant, you will assist the team of Underwriters with file review and data reconciliation needs, related to prospective customers’ insurance applications. You will be helping others solve problems and will be building something meaningful in an entrepreneurial environment.

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Your Success Profile

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What You Will Work On

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• Review applications and related documentation for acceptability according to underwriting guidelines and determine tasks to be completed before moving forward
• Ensure all required customer documentation is accurate and collected in a timely manner
• Act as liaison with vendors and internal sales teams through direction of leadership
• Apply principles of logical thinking to define problems, collect data, and create resolutions
• Communicate with company underwriters and internal teams to provide status or additional assistance as needed
• Perform other related duties as assigned

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How You Will Do Your Work

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As a Health Insurance Underwriting Assistant, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

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• Detail-oriented- exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.
• Ethical practice- the ability to integrate core values, integrity and accountability throughout all organizational and business practices.
• Clear communication- the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.
• Analytical- uses a logical reasoning process to break down and work through a situation or problem to arrive at an outcome.
• Good judgement- the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

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Qualifications

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• Minimum 1 year of experience in a similar role; background in business, finance or economics preferred
• Demonstrated ability to learn on the fly and apply new information/concepts into practice
• You like working with people and helping others solve problems
• You are flexible and open to changes in processes or teams
• You enjoy fast-paced entrepreneurial environments and want to help build something meaningful

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The base wage range for this position based in our New York City Office is targeted at $28.13 - $30.94 per hour.

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#LI-Hybrid #LI-KC2

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Who You Are

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As a Senior Fraud Operations Analyst you are someone who is skilled at reviewing accounts, financial verification and document authentication. You are able to recognize new/emerging patterns/typologies and respond with appropriate investigative techniques based on applied knowledge and a wide range of research/investigative techniques.  You are eager to leverage your understanding of payments, payroll, and fraud to help lead the team to success. You know how to work independently, analyze complex problems, and develop the most optimal solutions. 

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As a Senior Analyst, you will join the Justworks Fraud Operations team and have the opportunity to help shape the company’s approach to payments compliance and security; identify and revise issues/inquiries; review and enhance standard operating procedures; and interact with our Product, Engineering, and other interdepartmental teams. You will make and support decisions with large financial and risk implications. In addition, you will work with Engineering and other departments to improve our systems and processes to make payments processing through Justworks as secure as possible. The ideal candidate will have keen attention to detail, a desire to help others, a curiosity to learn, and an interest in supporting and mentoring others.

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Your Success Profile

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What You Will Work On

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• Serve as the company’s fraud operations specialist.
• Providing a comprehensive risk assessment and transaction reviews to prevent fraud.
• Act as the first responder and take the lead on investigating payments-related fraud claims. Coordinate with other internal teams, including Customer Success and Application Security, to determine the resolution. Work with our banking partners to recover the funds, if necessary.
• Make and support complex payments, sanctions compliance and fraud-related decisions utilizing all available data points, including your best judgment.
• Assist the customer onboarding team in matters related to fraud screening.
• Own and maintain internal resource center for payments fraud and security policies and procedures, ensuring information is kept up-to-date.
• Support implementation and adherence to process changes alongside the Manager, Fraud Operations.
• Assist with employee onboarding and serve as a resource to new and junior team members, being the first point of contact for all issues pertaining to fraud operations.
• Lead special projects as assigned by the team’s manager.
• Perform other related duties as assigned.

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How You Will Do Your Work

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As a Senior Fraud Operations Analyst, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

​

• Detail-oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.
• Adaptability - the ability to adjust your approach or actions in response to changes in your external environment.
• Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.
• Clear communication -the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.
• Systems thinking - the ability to look at overall systems holistically and understand how things work within the system through the exploration of interdependencies and interrelationships (context and connections).

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

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Qualifications

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• 3 - 5  years of experience in the Financial Services industry, preferably in a role where there was contact with issues related to KYB, anti-money laundering (AML) or Financial Crime Investigations
• 2+ years AML or Fraud Experience. ACAMS / CFE is a plus
• Worked cases alongside Law Enforcement or other agencies is a plus
• 2+ years of direct ACH and payments experience
• Proficient in basic SQL and Excel
• Familiarity with business process management activities (process mapping, improvement, implementation, etc.), a plus

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The base wage range for this position based in our New York City Office is targeted at $97,000.00 - $106,700.00 per year.

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#LI-Hybrid #LI-JT1

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Who You Are

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Our Billing team is hiring an Engineering Manager to build the next generation SaaS platform managing financial operations such as Billing, Subscription and Accounts Receivable as part of Justworks’ vision to build a financial ecosystem that levels the playing field for small businesses everywhere.  

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As Engineering Manager, you'll lead the team that owns the core backend service managing all business revenue and invoicing at Justworks. You will lead technical decision making on a mission critical team and be expected to take initiative in identifying projects that will enable us to meet business goals. We’re looking for people that have a passion for solving real-world problems and will thrive building a growing team.

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Your Success Profile

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What You Will Work On

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• Lead the development process and delivery of mission-critical systems that manages the business revenue and invoicing for Justworks internal and external customers
• Partner with Product to define and execute the team’s long-term strategy and quarterly roadmap, including setting goals and measuring progress/success towards them
• Work cross functionally with teams (within engineering and across Justworks) to understand the requirements and opportunities for improvement
• Mentor engineers to help them grow their technical skills by fostering a culture of  technical excellence, innovation, and continuous learning
• Define and implement engineering best practices and processes to improve team efficiency and productivity
• Conduct code reviews, identify and resolve technical issues, and ensure code quality and scalability
• Attract, hire, and retain high-caliber engineers
• Help drive sound technical decision-making and lead technical conversations with other teams across Justworks
• Perform other related duties as assigned

​

How You Will Do Your Work

-----------------------------

​

As an Engineering Manager, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

​

• Good judgement - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.

​

• Resourcefulness - taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it's working on something new or thinking about how to do something better.

​

• Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.

​

• Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.

​

• Skills and knowledge - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

​

Qualifications

------------------

​

• 8+ years of experience in a Software Engineering role, with a focus on backend and API development
• Minimum of 2 years of experience managing or leading a team of engineers that have delivered and supported mission-critical software
• Advanced knowledge of a server-side language such as Ruby or Python.
• Fluency in at least one SQL dialect and experience in relational database schema design
• Strong communication skills with the ability to grasp and explain complex concepts to both technical and non-technical people
• Understanding of how to build resilient and maintainable systems in complicated business domains at scale
• Comfortable with ambiguity: you enjoy figuring out what needs to be done and setting appropriate deadlines and milestones to advance business objectives
• Ability to strike the right balance between competing product and engineering priorities to ensure the team delivers the right value to our customers
• Thrives in a collaborative environment where the best ideas win and can lead the team to get behind them to achieve the desired outcome
• Fosters an engineering culture that distills simple solutions out of complicated problems and uses good judgment to select the right tools for the job
• Track record of recruiting and retaining world-class engineers necessary to build high-performing engineering teams.
• High levels of empathy and interpersonal skills

​

Nice-to-Haves

​

• Experience with Ruby on Rails
• Experience in FinTech, banking, billing, accounting, or other similar industries

​

Technologies Used

​

• Ruby / Ruby on Rails / Sorbet / Python
• Docker, K8s, CircleCI
• MySQL / PostgreSQL / Snowflake
• Redis

​

The base wage range for this position based in our New York City Office is targeted at $205,000.00 to $220,000.00 per year.

​

#LI-Hybrid #LI-JS1

​

Who You Are

===============

​

Are you passionate about design and development? Do you have experience building, deploying, and maintaining large-scale applications and consistent, user-friendly experiences? Are you eager to learn and passionate about improvement across multiple dimensions - in code, practices, processes, people, and customers? Are you ready to take your skills to the next level and join a team of innovative self-starters in a supportive, entrepreneurial environment?

​

As a Senior Software Engineer in the Platform Services cluster, you will help evolve our software architecture to support more parallelized development against multiple products without compromising the quality that has defined success for Justworks so far. You will leverage your experience working on user interfaces to incorporate industry best practices around accessibility, responsiveness and performance into your work and use automated tools around testing and delivery as a productivity multiplier. You will be responsible for separating data and functionality as necessary and demonstrating a deep understanding of service-oriented architecture. You will work closely with multiple domain teams to scope, design, and build new features and common functionality. You will be working primarily in JavaScript, Typescript, GraphQL and React.

​

Your Success Profile

========================

​

What You Will Work On

-------------------------

​

• Create tools that promote modernized UI development
• Implement product-oriented platform services that help modularize and enable our domain teams
• Collaborate with various teams to find solutions to customer challenges, both internal and external
• Take ownership of designing and developing functionality that is exposed via web and mobile applications
• Promote engineering excellence through technical leadership, knowledge-sharing, and mentorship
• Add capabilities to our high-volume, fault-tolerant processing infrastructure
• Enhance our testing, monitoring, and continuous deployment infrastructure
• Keep extremely sensitive data compartmentalized and secure
• Perform other related duties as assigned

​

How You Will Do Your Work

-----------------------------

​

As a Senior Software Engineer, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

​

Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.

​

Resourcefulness - taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it's working on something new or thinking about how to do something better.

​

Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.

​

Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.

​

Skills and knowledge - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

​

Qualifications

------------------

​

• Minimum of 5 years of professional hands-on experience
• Experience implementing complex and reusable UI with animation, responsiveness and accessibility
• Experience with at least 2 modern front end frameworks, libraries, and tooling (e.g., React, Vue, etc.)
• Strong understanding of JavaScript, Typescript, HTML5/DOM, CSS3, and related web technologies
• Experience working closely with designers
• Experience working with design systems
• Experience building new features from scratch, using clean, organized, and scalable code
• Strong object-oriented design, API design, data modeling, and coding skills
• Solid understanding of data structures and algorithms
• Experience working using Agile/Scrum methodology in a fast-paced environment
• Experience in a high-growth environment working with deadlines and milestones

​

Technologies Used

​

• Javascript/Typescript + React, Redux, React Native, GraphQL, Ruby on Rails, Kotlin, MySQL/PostgreSQL, CircleCI, DataDog, AWS, Git, Apollo, Redis, Docker, Redshift, Jenkins, Sidekiq, Kafka

​

The base wage range for this position based in our New York City Office is targeted at $167,500.00 to $205,000.00 per year.

​

#LI-Hybrid

​

#LI-AJ1

​

Who You Are

===============

​

As Justworks transforms itself into a multiproduct company that supports small businesses worldwide, we want to bring on a leader who helps shape the path that gets us there and turns our strategy into reality. To do this, we will need to scale out our Corporate Strategy function to support our organic and inorganic growth strategies, and how we will execute these strategies effectively. 

​

Reporting to the VP of Strategy and Corporate Development, we are looking for a leader with a demonstrated track record of building world-class, high-performing teams that not only act as generalists but grow into future leaders themselves. You will be responsible for partnering with the senior management team and are a go-to contact for members of the Board, and investment community. 

​

If this sounds like you, there is an opportunity for you to join Justworks as a VP of Strategy & Corporate Development and help Justworks transform itself into a multiproduct, international company. 

​

Your Success Profile

========================

​

What You Will Work On

-------------------------

​

• Oversee and scale the Strategy, and Corporate Development team
• Own the strategic planning process and act as a trusted advisor to the business’s executive leadership team and relevant stakeholders during strategy formulation, development, and execution
• Lead new investments and initiatives that are directly responsible for both the near- and long-term success of the business
• Supervise the execution of our strategic initiatives and programs by managing cross-functional work streams and ensuring accountability from stakeholders from across the organization
• Serve as the internal consulting function that directly supports the CEO, CFO, and Board of Directors
• Drive growth initiatives that capitalize on the business's competitive position, diversify our revenue stream, and align with our long-term vision
• Continually evaluate new market trends and competitive opportunities/threats
• Directly support any inorganic growth initiatives, including mergers, acquisitions, and strategic partnerships
• Participate in conferences, dinners, and events to communicate the company’s strategy to the market

​

How You Will Do Your Work

-----------------------------

​

As a VP of Corporate Strategy, how results are achieved is paramount for your success and ultimately results in our success as an organization. In this role, your foundational knowledge, skills, abilities, and personal attributes are anchored in the following:

​

• Business Insight - applying knowledge of business and the marketplace to advance the organization’s goals.
• Strategic Mindset - anticipates future trends and implications accurately; articulates credible pictures and visions of possibilities that will create sustainable value.
• Plans and Aligns - break down objectives into appropriate initiatives and actions; stage activities with relevant milestones and schedules.
• Initiative and Motivation - identifying what needs to be done and doing it before being asked or before the situation requires it.
• Influence and Leadership - Fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day, you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

​

Qualifications

------------------

​

• Minimum of 10 years experience working in a leadership role in management consulting, investment banking, strategy, and/or corporate development team
• Worked alongside senior leadership and investors and are comfortable with having direct conversations and sharing your perspective
• Having previous experience managing a high-performing team, and people managers required
• Must be a passionate team-builder, can work well with multi-functional teams, be a strategic and creative thinker, have a positive can-do attitude, and work well in a constantly evolving environment
• You have experience with bringing strategy to life and operationalizing it
• Experience in managing complicated cross-functional initiatives with little to no oversight
• Must have exceptional written and verbal communication skills, with an aptitude for data-driven storytelling
• You are highly collaborative and can pivot your approach to get the best collective outcome

​

The base wage range for this position based in our New York City Office is targeted at $225,000.00 to $270,000.00 per year.

​

#LI-Hybrid

​

#LI-SP1

​

About the New Products/International Team in Toronto

====================================================

​

Get in on the ground floor of our new R&D office in Toronto as a front-end leaning Senior Full-Stack Engineer!

​

Over time, our office will grow into a pillar of the technology community in Toronto.  We want to attract thought leaders, who are passionate about solving engineering problems to form the foundation of our team. Being a founding engineer means that you’ll have a high degree of impact and autonomy on how the engineering team and culture grow in Toronto.   

​

Who You Are

===============

​

Are you passionate about pushing the boundaries of design and development? Do you excel in crafting captivating user experiences and have a proven track record of building and maintaining large-scale front-ends? Are you ready to elevate your skills and embark on a thrilling journey with a team of innovators in a dynamic, entrepreneurial setting?

​

As a Senior Full-Stack Software Engineer (with deep expertise on the front-end), you will be at the forefront of our cutting-edge projects, wielding your expertise in creating visually stunning and responsive user interfaces. You will play a pivotal role in shaping the user experience, ensuring seamless performance, and driving customer engagement.  You will have the opportunity to take a project team from “zero to one” by leveraging your aptitude for navigating ambiguity and your experience working within a service-oriented architecture.

​

If you are someone who:

​

• Has a founder’s mindset who enjoys building and scaling a team, setting standards, being a mentor
• Places emphasis on a team finding the right answer ahead of any one person being the one who was right
• Thinks in terms of outcomes rather than outputs
• Avoids over-engineering solutions and appreciates how building software can be a means for learning, gaining insights, and ultimately solving problems that people actually have

​

We’d love to hear from you!

​

What You Will Work On

-------------------------

​

• Collaborate with a tight-knit, cross-functional team to find solutions to customer challenges
• Take ownership of building full-stack (with a front-end tilt) flexible, test-driven software that minimizes tech debt and enables change
• Support, monitor, and maintain integrations with industry-leading third-party platforms
• Shape API-driven services that are secure, compliant, and highly auditable
• Enable an experience that is fully internationalized and localized for a global customer base
• Promote engineering excellence through technical leadership, knowledge-sharing and mentorship
• Enhance our testing, monitoring, and continuous deployment infrastructure
• Keep extremely sensitive data compartmentalized and secure
• Perform other related duties as assigned

​

How You Will Do Your Work

-----------------------------

​

As a Senior Software Engineer, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

​

Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.

​

Resourcefulness - taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it's working on something new or thinking about how to do something better.

​

Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.

​

Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.

​

Skills and knowledge - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. Read more about our core values here.

​

Qualifications:

​

• Minimum of 5 years of professional hands-on experience as a full-stack engineer
• Experience with front-end development and front-end technologies.
• Strong object-oriented design and coding skills
• Experience working with complicated systems at scale
• Solid understanding of data structures and algorithms
• Experience building new feature from scratch, using clean, organized, and scalable code
• Experience supporting other engineers and acting as a “tech lead”
• Experience working using Agile/Scrum methodology in a fast-paced environment
• Experience in a high-growth environment working with deadlines and milestones
• Experience with frontend development and frontend technologies

​

Technologies We Use:

​

• Ruby on Rails, Node.js, Go, Javascript/React, Redux, Sidekiq, React Native, GraphQL, MySQL, AWS, Git, Apollo, Redis
• ElasticSearch, Docker, InfluxDB, Redshift, Jenkins, Nagios, CircleCI, DataDog

Who You Are

===============

​

Not only do you have the broad extensive knowledge of core web development technologies, but you also have a high level of empathy and interpersonal skills to work cross-functionally in an organization. You can grasp and communicate complex concepts to both technical and non-technical audiences. Being able to see the bigger picture, you bring people together to effectively prioritize, craft, and achieve plans. 

​

As an Engineering Manager at Justworks, you will oversee a team of Software Engineers and work closely with Designers and Product Managers. You are responsible for coordinating projects, prioritization, and engineers to create and maintain features for our customers. While involving some hands-on coding, this role requires a strong technical background and a passion for mentoring and growing teams.

​

The Benefits Platform Team is responsible for accelerating the growth of the core business by building and running a new, hyper flexible benefits platform that will serve as the launch pad for multiple new products, services, and partnerships over the next 5 years.

​

We’re building a brand new product and a brand new team so our requirements are a little more nebulous. If you read through the below bullet points and feel like we described you, go ahead and apply. We’d love to chat because you might just be the particularly shaped puzzle piece we’re looking for right now.

​

Your Success Profile

========================

​

What You Will Work On

-------------------------

​

• Work with the Engineers, Designers, and Product Managers to prioritize, schedule and execute projects so we can quickly develop and ship new features
• Partner with Product to define and execute the team’s long-term strategy and quarterly roadmap, including setting goals and measuring progress/success towards them
• Communicate and coordinate with other teams (in and outside of engineering) to understand the requirements and opportunities for improvement
• Mentor engineers to help them grow their technical skills by fostering a culture of  technical excellence, innovation and continuous learning
• Provide guidance, both technical and non-technical, to direct reports
• Attract, hire, develop, and retain a high-performing team of engineers
• Help drive sound technical decision-making and lead technical conversations with other teams across Justworks
• Instill a sense of empathy in the team for our internal stakeholders to create better user experiences with an eye towards making workflows easier and more efficient
• Performs other related duties as assigned

​

How You Will Do Your Work

-----------------------------

​

As an Engineering Manager, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

​

• *Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.*
• *Resourcefulness- taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it's working on something new or thinking about how to do something better.*
• *Teamwork and communication- putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.*
• *Influence and leadership- fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.*
• *Skills and knowledge- the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.*

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

​

Qualifications

------------------

​

• 8+ years of experience as a software engineer working on production web applications
• Minimum of 2 years experience managing a team of engineers
• Demonstrable experience prioritizing, crafting, and achieving plans
• Strong communication skills with ability to grasp and explain complex concepts to both technical and non-technical people
• High levels of empathy and interpersonal skills
• Solid understanding of core web development technologies. i.e. Data structures, data stores, algorithms, distributed systems and common patterns around these frameworks

​

Technologies Used

​

• Ruby on Rails, Javascript/React, Redux, Sidekiq, React Native, GraphQL, MySQL, AWS, Git, Apollo, Redis
• ElasticSearch, Docker, InfluxDB, Redshift, Jenkins, Nagios, CircleCI, DataDog

​

The base wage range for this position based in our New York City Office is targeted at $205,000.00 to $220,000.00 per year.

​

Who You Are

---------------

​

Our Payments team is hiring an Engineering Manager to scale and launch fast and accurate APIs and SaaS products as Justworks’ fintech functions evolve. Money-movement is an essential element of payroll—a core requirement of any business—and the demands of accurately calculating and reporting all of its financial transactions are a lot to take on. We simplify payments and money-movement so that our customers can focus on what they do best.

​

As Engineering Manager, you'll lead the team that owns the core backend service powering all money-movement at Justworks. You will lead technical decision making on a mission critical team and be expected to take initiative in identifying projects that will enable us to meet business goals. We’re looking for people that have a passion for solving real-world problems and will thrive building a growing team.

​

What You Will Work On

-------------------------

​

• Lead the development process and delivery of mission-critical systems that power money-movement for Justworks internal and external customers
• Collaborate with the team to push our foundational payments infrastructure forward, taking an active, hands-on role in guiding the team as we scale
• Partner with Product to define and execute the team’s long-term strategy and quarterly roadmap, including setting goals and measuring progress/success towards them
• Work cross functionally with teams (within engineering and across Justworks) to understand the requirements and opportunities for improvement
• Mentor engineers to help them grow their technical skills by fostering a culture of  technical excellence, innovation, and continuous learning
• Define and implement engineering best practices and processes to improve team efficiency and productivity
• Conduct code reviews, identify and resolve technical issues, and ensure code quality and scalability
• Attract, hire, and retain high-caliber engineers
• Develop deep subject matter expertise in payments and money-movement so that our customers and internal operations stakeholders don’t have to
• Help drive sound technical decision-making and lead technical conversations with other teams across Justworks
• Perform other related duties as assigned

​

How You Will Do Your Work

-----------------------------

​

As an Engineering Manager, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

​

Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.

​

Resourcefulness - taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it's working on something new or thinking about how to do something better.Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism. Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.Skills and knowledge - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

​

Qualifications

------------------

​

• 8+ years of experience in a Software Engineering role, with a focus on backend and API development
• Minimum of 2 years of experience managing or leading a team of engineers that have delivered and supported mission-critical software
• Advanced knowledge of a server-side language such as Ruby or Python.
• Fluency in at least one SQL dialect and experience in relational database schema design
• Strong communication skills with the ability to grasp and explain complex concepts to both technical and non-technical people
• Understanding of how to build resilient and maintainable systems in complicated business domains at scale
• Comfortable with ambiguity: you enjoy figuring out what needs to be done and setting appropriate deadlines and milestones to advance business objectives
• Ability to strike the right balance between competing product and engineering priorities to ensure the team delivers the right value to our customers
• Thrives in a collaborative environment where the best ideas win and can lead the team to get behind them to achieve the desired outcome
• Fosters an engineering culture that distills simple solutions out of complicated problems and uses good judgment to select the right tools for the job
• Track record of recruiting and retaining world-class engineers necessary to build high-performing engineering teams.
• High levels of empathy and interpersonal skills

​

Nice-to-Haves

-----------------

​

• Experience with Ruby on Rails
• Experience in FinTech, banking, accounting, or other similar industries

​

Technologies Used

---------------------

​

• Ruby / Ruby on Rails / Sorbet / Python
• Docker, K8s, CircleCI
• MySQL / PostgreSQL / Snowflake
• Redis

​

The base wage range for this position based in our New York City Office is targeted at $205,000.00 to $220,000.00 per year.

​

#LI-Hybrid #LI-JS1

​

Who You Are

===============

​

Justworks is looking for a highly talented and innovative Senior Manager to lead our Site Reliability Engineering (SRE) team. As a Senior Manager, you will be responsible for maintaining and executing technology programs to improve overall systems and services stability, availability, performance, service monitoring across all of our platforms as well as leading a team of SREs. The Senior Manager of SRE is a hands-on technical role and requires a thorough understanding of all components of a modern web application stack, including front-end, back-end, database, networking, and systems-level knowledge. The ideal candidate will bring forward innovative and creative ideas around performance, security, software, and system design in order to help us build and roll out technology solutions for our platform.

​

This role will report to the Director, Infrastructure, whom you will partner with on developing long-term strategies for the team.

​

Your Success Profile

========================

​

What You Will Work On

-------------------------

​

• Lead a team of SRE professionals responsible for maintaining and executing technology programs to improve overall systems and services stability, availability, performance, and service monitoring across all of our platforms
• Design and implement innovative solutions that improve software development velocity, infrastructure resiliency, security, and data availability
• Recommend and facilitate implementation of infrastructure enhancements as required to maintain the performance of systems in response to business growth
• Establish and maintain Key Performance Indicators for the overall health of the service and build tools to exercise and evaluate KPIs
• Lead cross-functionally with other teams to surface common pain points, architect solutions, establish conventions and evangelize application development and operations best practices
• Partner with internal stakeholders to develop multi-year roadmaps influencing the direction and evolution of the operating environment and support protocols
• Build relationships with peers and stakeholders to foster cross-functional/team/department collaboration
• Manage and oversee proactive reviews and audits of production systems, issue triage and follow up
• Manage, scale, and grow a team of SRE professionals by setting performance goals and measuring deliverables to help recruit, source, interview and hire across the entire engineering team
• Cultivate team culture based on Justworks’ core values while growing, mentoring, and developing a team of talented SREs
• Provide guidance (both technical and non-technical) and support growth in SREs on the team and engineers across other teams
• Ensure accountability and drive engagement by creating an environment where people are motivated to do their best to help the team meet commitments and achieve goals/objectives
• Empower the engineering team to achieve a high level of technical productivity, reliability, and simplicity
• Create robust technical solutions for complex business challenges and improve team delivery through Agile practices; help define and communicate technical standards and best practices
• Enhance our testing, monitoring and continuous deployment infrastructure
• Perform other related duties as assigned

​

How You Will Do Your Work

-----------------------------

​

As a Senior Manager, Site Reliability Engineering how results are achieved is paramount for your success and ultimately results in our success as an organization. In this role, your foundational knowledge, skills, abilities, and personal attributes are anchored in the following:

​

• *Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.*
• *Resourcefulness- taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it's working on something new or thinking about how to do something better.*
• *Teamwork and communication- putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.*
• *Influence and leadership- fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.*
• *Skills and knowledge- the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.*

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

​

Qualifications

------------------

​

• 7+ years of experience in DevOps, SRE, or related roles, with a focus on cloud-based infrastructure
• 5+ years of experience in managing DevOps or SRE engineers
• Experience hiring top talent, building diverse and inclusive teams, foster a culture of a healthy work environment that is both supportive and challenging
• Knowledge of defining and monitoring system quality measures, including SLIs (Service-level Indicators), SLOs (Service-level Objectives), and Service-level Agreements (SLAs)
• Built tooling to improve the reliability of systems, automated remediation of issues, or improve scalability
• Hands-on experience collecting performance data, analyzing, troubleshooting, and tuning
• Experience delivering software designed for high concurrency, scalability, or availability
• Experience with containers and container orchestration tools (Docker, ECS, and Kubernetes)
• Experience with Kafka, MySQL, PostgreSQL, Elasticsearch, and/or Redis

​

The base wage range for this position based in our New York City Office is targeted at $235,000.00 to $270,250.00 per year.

​

#LI-Hybrid  #LI-JS1

​

Who You Are

===============

​

You are self-driven and like to work with others to remove roadblocks. You are curious, and love to explore and learn new technologies. You have demonstrated the ability to build, deploy and maintain large-scale, complex applications. You have worked with customer-facing applications and know how to separate data and functionality as necessary. You design with security and performance in mind. You understand and use automated testing as a productivity multiplier. 

​

Your Success Profile

========================

​

What You Will Work On

-------------------------

​

The Growth team’s mission is to identify areas of opportunity within other business units at Justworks, and deliver technology that unlocks value-adds for those teams. Joining our team as a Software Engineer, you will apply your experience with technology to creatively push the boundaries of what’s possible for our internal teams, elevating Justworks’ technological foundation.

​

• Work closely with other engineers, product managers and designers on a daily basis
• Play a key role in impactful and visible efforts to scale our technology and capitalize on business opportunities
• Evangelize software development best practices to ensure the sustainability of our technology, and motivate other engineers to do the same
• Responsible for instrumenting the product-led growth tech stack.
• Multiply the impact of engineers on your team through mentorship and empowerment
• Ship products and features that generate immediate value and feedback -- then iterate on them

​

How You Will Do Your Work

-----------------------------

​

As a Software Engineer, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

​

• Good judgement - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.
• Resourcefulness - taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it's working on something new or thinking about how to do something better.
• Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.
• Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.
• Skills and knowledge - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

​

Qualifications

------------------

​

• Minimum of 4 years of professional hands-on experience
• You have experience with data structures, algorithms and object-oriented design, and have used them to solve real-world problems
• You collaborate across engineering and product teams when you see opportunities for mutual benefit
• You face complexity with eagerness and confidence
• You thrive working with a team of diverse backgrounds and identities and you seek to bring out the best in your teammates
• You have experience working with service-oriented architectures
• Experience in Java/Kotlin on Spring (preferred)
• Experience in React (preferred)

​

Technologies Used

---------------------

​

• GraphQL, React Native, Java/Kotlin, Ruby on Rails, Javascript/React, Redux, MySQL, AWS, Git
• ElasticSearch, Docker, InfluxDB, Redshift, CircleCI, DataDog

​

The base wage range for this position based in our New York City Office is targeted at $115,000.00 to $155,000.00 per year.

​

Please refer to the following sheet for LinkedIn Job Wrapping Tags: https://docs.google.com/spreadsheets/d/1dW5xwVMMRanD8YyE4j0ChGc3vqza6QuTu8nmhlZyJKg/edit#gid=0

​

​

#LI-AQ1

​

Meet Our Teams

==================

​

We are all united in our mission of helping small businesses grow with confidence, which is no small feat. It takes a village to exceed customer expectations.  Meet the teams (or as we call them, clusters & pods) we are hiring for! Benefits: Help small businesses attract and retain the talent they need to grow by enabling their employees to confidently take care of their health and wellbeing, as well as their family’s.Growth: Enable sustainable growth for Justworks and its customers.

​

Payment Experience: Help businesses get the most out of their finances, to sustain their success today, tomorrow, and in the future.

​

People Management Tools: Empower high growth startups seamlessly hire, onboard and manage employees at scale. 

​

Shared Experiences & Services: Owns the platformization for the primarily web products  

​

Internal Services & Insights: Create the most delightful experience for internal customers powered by data and insights while hiding the complexities of internal operations

​

Who You Are

===============

​

Are you passionate about design and development? Do you have experience building, deploying, and maintaining large-scale, distributed applications? Are you ready to take your skills to the next level and join a team of innovative self-starters in a supportive, entrepreneurial environment?

​

As a Senior Software Engineer, you will be leveraging your experience working within a service-oriented architecture. You will be responsible for separating data and functionality as necessary, and will demonstrate an understanding and use of automated testing as a productivity multiplier. You are eager to learn and passionate about improvement. You want to understand how systems work, and you think about how to make them work even better. You will work closely with product managers, UX designers, and other engineers to scope, design, and build new features and functionality. You will be working primarily in Ruby on Rails and/or JavaScript/React, but prior knowledge is not a requirement.  

​

Your Success Profile

========================

​

What You Will Work On

-------------------------

​

• Collaborate with a cross functional team to find solutions to customer challenges
• Take ownership of designing and developing functionalities that are exposed via web
• Promote engineering excellence through technical leadership, knowledge-sharing and mentorship
• Add capabilities to our high-volume, fault-tolerant processing infrastructure
• Implement internal services
• Enhance our testing, monitoring and continuous deployment infrastructure
• Keep extremely sensitive data compartmentalized and secure
• Perform other related duties as assigned

​

How You Will Do Your Work

-----------------------------

​

As a Senior Software Engineer, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

​

• Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.
• Resourcefulness - taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it's working on something new or thinking about how to do something better.
• Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.
• Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.
• Skills and knowledge - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

​

Qualifications

------------------

​

• Minimum of 5 years of professional hands-on experience
• Expertise in large-scale either Ruby on Rails or JavaScript/React applications
• Strong object-oriented design and coding skills
• Solid understanding of data structures and algorithms
• Experience building new feature from scratch, using clean, organized, and scalable code
• Experience supporting other engineers and acting as a “tech lead”
• Experience working with complicated systems at scale
• Experience working using Agile/Scrum methodology in a fast-paced environment
• Experience in a high-growth environment working with deadlines and milestones

​

Technologies Used

---------------------

​

• Ruby on Rails, Javascript/React, MySQL, GraphQL, Kafka, Sidekiq, AWS, Git
• ElasticSearch, Docker, InfluxDB, Redshift, Jenkins, Nagios, CircleCI, Rollbar, DataDog

​

The base wage range for this position based in our New York City Office is targeted at $167,500.00 to $205,000.00 per year.

​

#LI-Hybrid #LI-DG1

==================

​

Who You Are

===============

​

Justworks is seeking an experienced engineer to join our Infrastructure Engineering team, focused on the platform and foundational services that power Justworks. As a successful candidate, you have demonstrated the ability to build, deploy and maintain large-scale, distributed applications. You have worked within a service-oriented architecture and know how to separate data and functionality as necessary. We work primarily in Ruby on Rails and JavaScript, but prior knowledge is not a requirement, and you should have a deep understanding that goes beyond the ability to use these tools.

​

Your Success Profile

========================

​

What You Will Work On

-------------------------

​

• Design cloud infrastructure that is secure, scalable and highly available on AWS
• Work collaboratively with software engineering to define infrastructure and deployment requirements
• Add capabilities to our high-volume, fault-tolerant processing infrastructure
• Enhance our testing, monitoring and continuous deployment infrastructure
• Keep extremely sensitive data compartmentalized and secure
• Promote knowledge sharing and overall DevOps culture in the organization
• Promote engineering excellence through technical leadership, knowledge-sharing and mentorship
• Perform other related duties as assigned.

​

How You Will Do Your Work

-----------------------------

​

As a Senior Infrastructure Engineer, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

​

Good judgement - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.Resourcefulness - taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it's working on something new or thinking about how to do something better.Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.Skills and knowledge - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

​

Qualifications

------------------

​

• 8+ years of professional experience
• 5+ years of experience as DevOps Engineer
• 3+ years of hands on experience of programming in languages such as Ruby or Python
• Experience with log collection and analysis, builds and performance monitoring/tuning of infrastructure
• Demonstrate knowledge & experience of Linux, TCP/IP, HTTP and CI/CD
• Strong systems architecture and coding/scripting skills
• Experience working with complicated systems at scale

​

• AWS Certification highly preferred

​

• Solid understanding of data structures and algorithms

​

​

Technologies Used

---------------------

​

• Ruby on Rails, Javascript/React, Redux, MySQL, AWS, Git
• ElasticSearch, Docker, InfluxDB, Redshift, CircleCI, Nagios, DataDog
• Terraform, Puppet, K8s, EKS, Kafka, MSK

​

The base wage range for this position based in our New York City Office is targeted at $167,500.00 to $205,000.00 per year.

​

​

#LI-AQ1

​

Who You Are

===============

​

Everything you deliver is backed by a solid strategy. You’re excited by the idea of leading initiatives across an organization and driving impact. You maintain confidence throughout all your projects and are committed to getting things done.

​

As an Unemployment Insurance Integrity Program Manager, you will work collaboratively with Justworks’ Unemployment Insurance Claims Team as well as cross-functionally with teams across Justworks including: Customer Success, Product, Engineering, Business Operations, Business Intelligence, Onboarding, and Payment Tax Unit. These programs will deal directly with Workforce Development, Policy, the Economy, Employment Services, as well as all current exchanges within the State Information Data Exchange System (SIDES) program. 

​

As a Program Manager, you will be responsible for driving large, company-wide initiatives from start to finish, building consensus and confidence along the way. You will also be in charge of creating detailed project timelines, making adjustments as needed, and setting clear expectations with relevant working groups. 

​

Your Success Profile

========================

​

What You Will Work On

-------------------------

​

• Define the vision and strategy for Unemployment Insurance-related initiatives alongside business stakeholders and relevant working groups
• Gather requirements from both internal and external stakeholders as well as using available data - including Voice of Customer data, external market data, past metrics, competitive analysis, customer feedback etc
• Maintain continued improvements on the full lifecycle of the unemployment claims process to drive automation.
• Lead regular check-ins with relevant working groups and help keep critical deliverables on track. Create detailed project timelines and make adjustments as needed, setting clear expectations for the working group
• Lead change, anticipate how other teams might be impacted, and facilitate scoping and process design with them
• Identify, communicate, and mitigate potential risks to the success of projects you lead within the scope of Unemployment Insurance, escalating to leadership as appropriate
• Communicate how the work streams are progressing and key business decisions to leadership and other key stakeholders
• Report on the strengths, limitations, and recommended use cases of Earnings Verification and Audits, Separation Information Request, Determinations and Decisions, Appeals, Unemployment Hearings, Benefit Charge Statement Management, SUTA Rates and Voluntary Contributions
• Liaise with partners and vendors outside of the organization to drive execution of projects with external dependencies.
• Lead resolution efforts for issues that may arise and follow through until they’re completed
• Inform future strategy through data tracking and insights
• Perform other related duties as assigned

​

How You Will Do Your Work

-----------------------------

​

As a Program Manager, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

​

• Customer focus -builds strong customer relationships and delivers customer-centric solutions.
• Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.
• Nimble learning -actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
• Results-driven - consistently achieves results, even under difficult circumstances.
• Strategic mindset - anticipates future trends and implications accurately; articulates credible pictures and visions of possibilities that will create sustainable value.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

​

Qualifications

------------------

​

• 3-5 years experience in unemployment insurance, with past experience in program or project management
• Prior PEO experience preferred
• Strong business acumen required, including an understanding of tech/SaaS companies
• Experience with software planning tools and/or project management tools
• Ability to learn about the Justworks-PEO unemployment insurance program and other domains quickly
• Strong communication skills, including managing up
• Creative problem-solver with a passion for making complex things simple(r)
• Team player who puts the needs of the project and group first
• Technical background a plus
• Project Management Professional (PMP) certification preferred

​

The base wage range for this position based in our Tampa Office is targeted at $101,370.00 to $111,507.00 per year.

​

​

Who You Are

===============

​

Are you passionate about design and development? Do you have experience building, deploying, and maintaining large-scale applications and/or consistent, user-friendly experiences? Are you ready to take your skills to the next level and join a team of innovative self-starters in a supportive, entrepreneurial environment?

​

As a Senior Software Engineer in the Platform Services cluster, you will help evolve our software architecture to support more parallelized development against multiple products without compromising the quality that has defined success for Justworks so far. You will leverage your experience working within a service-oriented architecture with a strong understanding of API, library, and framework design. You will be responsible for separating data and functionality as necessary and will demonstrate an understanding and use of automated testing as a productivity multiplier. You are eager to learn and passionate about improvement across multiple dimensions - in code, practices, processes, people, and customers. You want to understand how systems work, and you think about how to make them work even better. You will work closely with multiple domain teams to scope, design, and build new features and common functionality. You will be working primarily in Ruby on Rails, Kotlin, and/or JavaScript/Typescript + React, but prior knowledge is not a requirement.

​

Your Success Profile

========================

​

What You Will Work On

-------------------------

​

• Implement product-oriented platform services that help modularize and enable our domain teams
• Collaborate with various teams to find solutions to customer challenges, both internal and external
• Take ownership of designing and developing functionality that is exposed via web and mobile applications
• Promote engineering excellence through technical leadership, knowledge-sharing, and mentorship
• Add capabilities to our high-volume, fault-tolerant processing infrastructure
• Enhance our testing, monitoring, and continuous deployment infrastructure
• Keep extremely sensitive data compartmentalized and secure
• Perform other related duties as assigned

​

How You Will Do Your Work

-----------------------------

​

As a Senior Software Engineer, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

​

• *Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.*
• *Resourcefulness - taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it's working on something new or thinking about how to do something better.*
• *Teamwork and communication- putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.*
• *Influence and leadership- fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.*
• *Skills and knowledge- the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.*

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

​

Qualifications

------------------

​

• Minimum of 5 years of professional hands-on experience
• Expertise developing and evolving large-scale applications, with preference for microservice architectures
• Strong object-oriented design, API design, data modeling, and coding skills
• Solid understanding of data structures and algorithms
• Experience building new features from scratch, using clean, organized, and scalable code
• Experience supporting other engineers and acting as a “tech lead”
• Experience working with complicated systems at scale
• Experience working using Agile/Scrum methodology in a fast-paced environment
• Experience in a high-growth environment working with deadlines and milestones

​

Technologies Used

​

• Ruby on Rails, Kotlin, Javascript/Typescript + React, Redux, Sidekiq, Kafka, React Native, GraphQL, MySQL/PostgreSQL, AWS, Git, Apollo, Redis, ElasticSearch, Docker, Terraform, InfluxDB, Redshift, Jenkins, Nagios, CircleCI, DataDog

​

The base wage range for this position based in our New York City Office is targeted at $167,500.00 to $205,000.00 per year.

​

#LI-AD1 #LI-Hybrid

​

Who You Are

===============

​

The Revenue Enablement team is responsible for enabling our internal employees (“Justworkers”) to deliver remarkable customer experiences with confidence, every time. We do this by providing Justworkers with equitable access to training, programs, communications, tools, and expertise to support every stage of the customer journey.

​

As a Sales Assistant, you are responsible for enabling the productivity of our Sales team by helping to move deals from the initial conversation through our sales funnel.  Your work will allow our teams to spend more time with customers, and less time interfacing with internal teams on processes and task-oriented work. This position is well suited to a candidate that has exceptional organizational skills, likes working with data, and excels at meeting deadlines in a fast-paced environment. This is an opportunity for someone who wants to learn the fundamentals of sales and work with a fast-paced team to help deliver value to our customers. This will give you an opportunity to learn from some of the top performing individuals across the company.  

​

Your Success Profile

========================

​

What You Will Work On

-------------------------

​

• Learn and understand our product and offerings
• Support sales team process in compiling data and submitting applications for our relevant insurance policies
• Embody company culture and maintain high level of integrity with data submissions
• Meet predetermined SLA timelines for proposals, comparisons and insurance applications
• Ensure correct usage of CRM and other sales applications
• Work with sales leadership to create efficiencies in data collection and submission
• Performs other related duties as assigned
• You love data - you only make decisions that are backed up by the numbers

​

How You Will Do Your Work

-----------------------------

​

As a Sales Assistant, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:

​

• Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.
• Detail-oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.
• Foundational sales knowledge - the specific set of sales skills (prospecting, cold calling, nurturing, engaging, presenting, negotiating, closing etc) and knowledge (product, markets, trends, business etc) a person possesses to enact the exchange of value between a buyer and the vendor.
• Results-driven - consistently achieves results, even under difficult circumstances.
• Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

​

Qualifications

------------------

​

• Extremely detail oriented
• Familiarity with data analysts and reporting - you know Excel forward and back
• You have strong interpersonal skills
• Exceptional written and oral communication skills
• Hardworking, persistent, and dependable
• Proficient in Excel

​

The base wage range for this position based in our New York City Office is targeted at $26.00 to $28.60 per hour.

​

#LI-Hybrid #LI-JT1

​

Who You Are

===============

​

You are a self-starter who thrives in a fast-moving, dynamic environment where no two days are alike. You enjoy working with internal and external stakeholders, doing event planning, marketing, sales operations and whatever is necessary to get the job done. You are a natural networker with superior communication skills that can get any point across.

​

Justworks’ Business Development team is responsible for bringing in revenue through channel partnerships. The Senior Manager will decide on how best to identify and source new partnerships with health insurance brokers, accountants, VC’s and accelerators and other referral partners and manage those relationships to set them up for success. In addition, this person will also be responsible for identifying and implementing new initiatives to evolve our partner program to better attract and delight partners. This is a quota-carrying role within the sales organization that reports into the Director of Business Development.

​

The role is part 1) sales, in that this person should be able to sell partner on the benefits of partnering with Justworks; 2) relationship management, in that this person will then nurture those partners and source referral business on an ongoing basis; 3) strategy and ops, in that this person should be able to propose and implement new cross-functional initiatives that enhance our partner offering for our channel partners.

​

Your Success Profile

========================

​

What You Will Work On

-------------------------

​

• Lead a team of regional individual contributors that are focused on partner sales
• Hit quarterly revenue targets
• Develop pipeline, forecast and maintain responsibility of regional team quota
• Identify and grow existing and  potential referral partners
• Keep an eye on competitor programs and benchmark accordingly
• Build relationships internally with account executives and other stakeholders in finance, marketing, business operations, etc.
• Travel to other US cities to grow the partner channel in multiple markets
• Contribute in QBRs with top partners and devise new ways to nurture partner relationships
• Identify strategic opportunities to improve our value prop to partners based on industry and market insights
• Recommend and implement plans to improve our partner program features, functionality, and service
• Other duties as needed based on department and/or organizational needs

​

How You Will Do Your Work

-----------------------------

​

As a Senior Manager, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:

​

• Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.
• Detail-orientation - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.
• Foundational sales knowledge - the specific set of sales skills (prospecting, cold calling, nurturing, engaging, presenting, negotiating, closing etc) and knowledge (product, markets, trends, business etc) a salesperson possesses to enact the exchange of value between a buyer and the vendor.
• Results-driven - consistently achieves results, even under difficult circumstances.
• Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

​

Qualifications

------------------

​

• A self-starter who thrives in a fast-moving, dynamic environment where no two days are alike
• Experience leading sales teams required
• Minimum of 7 years in a quota-carrying role, either in BD, partnerships or enterprise sales
• Track record of building strong relationships
• Experience with Salesforce or similar CRM (other systems like Tableau are a plus)
• Superior communication skills
• Past experience selling to  partners required
• Strong network within the accountant  ecosystem community preferred

​

The base wage range for this position based in our New York City Office is targeted at $155,500.00 to $178,825.00 per year.

​

​

#LI-Hybrid #LI-JT1

​

Who You Are

---------------

​

Are you passionate about design and development? Do you have experience building, deploying, and maintaining large-scale, distributed applications? Are you ready to take your skills to the next level and join a team of innovative self-starters in a supportive, entrepreneurial environment?

​

Here on the Cash Flow Management team, we are building the next generation Cloud native SaaS platform managing financial operations such as Billing, Subscription, Accounts Payable and Receivable as part of Justworks’ vision to build a financial ecosystem that levels the playing field for small businesses everywhere.  

​

As a Senior Software Engineer on the team, you will be leveraging your experience working within a service-oriented architecture. You will be responsible for separating data and functionality as necessary, and will demonstrate an understanding and use of automated testing as a productivity multiplier. You are eager to learn and passionate about improvement. You want to understand how systems work, and you think about how to make them work even better. You will work closely with product managers, UX designers, and other engineers to scope, design, and build new features and functionality.

​

Your Success Profile

========================

​

What You Will Work On

-------------------------

​

• Collaborate with a cross functional team to find solutions to customer challenges
• Take ownership of designing and developing functionalities that are exposed via web
• Promote engineering excellence through technical leadership, knowledge-sharing and mentorship
• Add capabilities to our high-volume, fault-tolerant processing infrastructure
• Implement internal services
• Enhance our testing, monitoring and continuous deployment infrastructure
• Keep extremely sensitive data compartmentalized and secure
• Perform other related duties as assigned

​

How You Will Do Your Work

-----------------------------

​

As a Senior Software Engineer, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

​

• Good judgement - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.

​

• Resourcefulness - taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it's working on something new or thinking about how to do something better.

​

• Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.

​

• Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.

​

• Skills and knowledge - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

​

Qualifications

------------------

​

• Minimum of 5 years of professional hands-on experience
• Expertise in large-scale either Ruby on Rails or JavaScript/React applications
• Strong object-oriented design and coding skills
• Solid understanding of data structures and algorithms
• Experience building new feature from scratch, using clean, organized, and scalable code
• Experience supporting other engineers and acting as a “tech lead”
• Experience working with complicated systems at scale
• Experience working using Agile/Scrum methodology in a fast-paced environment
• Experience in a high-growth environment working with deadlines and milestones

​

Technologies Used

---------------------

​

• Ruby on Rails, Javascript/React, Redux, Sidekiq, React Native, GraphQL, MySQL, AWS, Git, Apollo, Redis
• ElasticSearch, Docker, InfluxDB, Redshift, Jenkins, Nagios, CircleCI, DataDog

​

The base wage range for this position based in our New York City Office is targeted at $167,500.00 to $205,000.00 per year.

​

#LI-AD1 #LI-Hybrid #LI-JS1

​

Who You Are

===============

​

You have a global mindset. You are obsessed with understanding different countries and cultures. You are execution-oriented, you are skillful and experienced at operating in uncharted territory and making sound decisions. You are passionate about building teams, managing others, and have a strong track record of success. You are a great coach to current and future leaders, who can work cross-functionally to gain a consensus, and achieve extraordinary results. You can inspire people and help others learn, develop and grow. You love to roll up your sleeves and set up individuals for success every step of the way. 

​

As Director of International Expansion, you will be responsible for helping build and lead a global team that is tasked with expanding our presence and building out our infrastructure, processes and products in the top talent markets globally,  initially across 30 countries in the Americas, EMEA, and APAC within the next 3 years. You will be accountable for scaling our international operations to new countries and taking them successfully from zero to launch. Post launch, you will work alongside Operations and Legal teams to continuously solidify and optimize operational foundations to create a cohesive, compliant and exceptional experience for customers. You will manage a high-performing team that will be accountable for KPIs and hitting our Board level objectives and goals. Your position plays a key role in driving our growth strategy, unlocking value for our customers and building a transformational product. 

​

Your Success Profile

========================

​

What You Will Work On

-------------------------

​

• Lead, expand and mentor the International Expansion team by setting the strategy, prioritizing Objectives and Key Results (OKRs), as well as hiring, training and developing a world-class team.
• Work closely with International leadership and the broader Operations, Legal and other teams to achieve our expansion plan.
• Execute our international strategy end-to-end, launch our infrastructure, processes and products in new markets and deliver excellent quality and results within target timelines. Establish fully-functioning local entities, processes and infrastructure in new markets from “zero to launch” .
• Design and implement strategic plans and strategies to reach ambitious expansion and launch targets.
• Drive insights across the organization to make decisions around which markets to expand into and what the level of priority is in each.
• Develop deep local insights and drive the strategy on how we approach entering into specific markets - develop close relationships with local stakeholders and vendors, partner with Legal and other business teams, dive deep into understanding local nuances and local ways of working that will make us successful in markets where we operate.
• Problem solve continuously. We operate in dynamic environments with specific labor law and HR regulations. You are expected to understand these constraints and develop dynamic, innovative solutions to successfully launch and operate in markets.
• Build a data and KPI-driven mindset across the Expansion organization.
• Represent the ‘global’ voice of the organization.
• Inspire and consistently engage, level up and develop your direct reports.
• Support in other duties as needed based on department and/or organizational needs.
• Travel to our international hubs and domestic locations to help build, scale and orient teams and offices.

​

How You Will Do Your Work

-----------------------------

​

As a Director of International Expansion, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

​

• Foundational global insight and knowledge - you have a unique experience and set of knowledge building and interacting with global products.
• Taking responsibility - being accountable, being committed, and accepting ownership for one's decisions, actions, and behavior.
• Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.
• Adaptability - the ability to adjust your approach or actions in response to changes in your external environment.
• Solution-oriented - identifies the source of a question or challenge and provides the right, or a better, way of doing things.
• Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.
• Results-driven - consistently achieves results, even under difficult circumstances.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

​

Qualifications

------------------

​

• Minimum of 10 years of global operations, expansion or similar roles. Direct experience working with or in multiple countries is a plus
• Minimum of 5 years of management experience
• Plus if experience in international EOR (employer of record) or contractor, or payroll or HR-tech industries
• Track record of achieving and surpassing expectations
• Experience leading teams – ideally teams of 5 or more people
• Experience leading a management team of managers
• Track record of building, executing and hitting plans
• Experience working with complex products in global environment where you have to manage complex decisions across multiple stakeholders
• Experience with a “zero to 1” stage in setting up operations or products from the ground up
• Comfortable advocating and communicating across the organization
• Multilingual is a plus

​

The base wage range for this position based in our New York City Office is targeted at $200,000 to $280,000 per year.

​

#LI-Hybrid #LI-AG1

​

Who You Are

===============

​

You are a person who is actively seeking and identifying potential clients through various channels and converting leads into opportunities for business development. You like to communicate the value proposition of products or services to clients through presentations, proposals, and demonstrations. You are passionate about negotiating terms, prices, and agreements to achieve mutually beneficial outcomes. Guide clients through the sales process and successfully close deals.

​

As an Account Executive - International Sales, you will prospect and bring in new client accounts to Justworks. You’ll thrive in this role if you are “obsessed with customers” - you are a natural and charismatic sales person, you can easily empathize with and understand customer needs, you are responsive and resourceful in reacting to customer questions, you communicate our value proposition with clarity and strength, you enjoy proactively identifying opportunities to deliver more and better solutions to clients and employees across the United States  and executing on those opportunities end-to-end.

​

Your Success Profile

========================

​

What You Will Work On

-------------------------

​

• Bring in new client accounts from prospecting to closing the sale.
• Sell Justworks’ international products successfully across a wide range of clients, achieving clear sales quotas.
• Partner with the PEO and Payroll sales teams to team sell and close new accounts.
• Prospect potential client leads and convert them into paying customers.
• Become an expert communicator of Justworks’s value proposition and differentiation and functionality of our platform.
• Build materials and resources as needed to close sales with clients.
• Develop subject matter expertise on the EOR / Global PEO industry across markets.
• Drive sales growth - find opportunities to upsell and increase profitability of your client relationships.

​

How You Will Do Your Work

-----------------------------

​

As an Account Executive  - International Sales , how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

​

• Sales Acumen - having a deep understanding of sales processes, strategies, and techniques to effectively identify and pursue sales opportunities.
• Resilience - maintaining a positive attitude and perseverance in the face of rejection or challenges.
• Client Relationship Management - building and maintaining strong relationships with clients to understand their needs and provide tailored solutions.
• Communication Skills - excellent verbal and written communication skills for effective interaction with clients, team members, and other stakeholders.
• Prospecting and Lead Generation - actively seeking and identifying potential clients, turning leads into opportunities.
• Negotiation Skills - ability to negotiate terms, prices, and agreements to achieve mutually beneficial outcomes for both the client and the company.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

​

Qualifications

------------------

​

• Minimum of 3 years of experience in SaaS sales for a tech company or startup.
• Native or perfect written and verbal English, Spanish is a big plus.
• Previous experience selling an HR solution is a plus.
• Methodical in organizing tasks with prospecting new clients and managing existing accounts.
• Experience and knowledge of the North America region.
• Experience across multiple international territories.

​

The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.

​

​

#LI-Hybrid #LI-HC2

​

Who You Are

===============

​

As Justworks’ Director of International Payroll Operations you will be responsible for all aspects of payroll and payroll tax operations for our International operations, across 10+ countries and growing to 30+ countries in the next few years. You will lead a team of payroll specialists, ensuring the accurate and timely execution of payroll activities, tax payments and reporting, while maintaining compliance with federal, state, and local tax regulations in each jurisdiction. You will be accountable for executing payroll with our current systems, as well as innovating and working with prod-eng teams to build more scalable payroll solutions for the future. 

​

You will be the leading expert in this area and have a deep understanding of payroll processes, tax laws, and a commitment to delivering exceptional service to our clients. You are able to manage high pressure situations with ease and a great demeanor. You are passionate about developing a team of experts, while utilizing your own expertise to ensure Justworks adheres to best practices for timely and accurate payroll functions across multiple countries.

​

Your Success Profile

========================

​

What You Will Work On

-------------------------

​

• Lead and develop a high-performing, efficient, and dedicated payroll team that manages daily payroll adjustments, payroll tax processing, garnishments, accurate tax withholding and remittance, and provides internal payroll tax guidance to multiple departments.
• Work closely with International Finance and Operations teams in cross-functional initiatives.
• Ensure accurate quarter and year end processing included but not limited to federal, state and local tax reconciliations in all of the countries where we operate in internationally.
• Provide guidance, mentorship, and development to the existing team of payroll professionals.
• Stay updated on federal, state, and local tax laws and regulations to ensure compliance.
• Address payroll tax inquiries and issues, collaborating with federal, state and local tax authorities as necessary about tax notices or tax audits for taxes.
• Serve as the escalation point of contact for clients and provide exceptional customer service regarding complex payroll and tax-related matters.
• Continuously evaluate, implement best practices, streamline operations and enhance payroll and tax processes for efficiency and accuracy.
• Support internal control compliance initiatives, testing and remediation; ensure that payroll tax processes and procedures are updated.
• Perform other related duties as assigned.

​

How You Will Do Your Work

-----------------------------

​

As a Director of International Payroll Operations, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:

​

• Detail-oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.
• Foundational global payroll knowledge - robust foundational knowledge in global payroll.
• Strategic Mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies.
• Builds Networks - Effectively building diverse formal and informal relationship networks inside and outside the organization.
• Attracts Top Talent - Attracting and selecting the best diverse talent to meet current and future business needs.
• Cultivates Innovation - Inspires creativity and curiosity, pushes beyond comfort zone, prioritizes learning & development for self and team.
• Adaptability - The ability to adjust your approach or actions in response in an inclusive manner to changes in your external environment.
• Develops Talent - Develops people to meet both their career goals and the organization’s goals through effective performance management, candid feedback and coaching conversations.
• Consultative - takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

​

Qualifications

------------------

​

• Minimum of 10 years of experience in global payroll operations, preferably in the EOR space.
• Minimum of 5 years of experience with managing teams
• Experience building and interacting with tech products around payroll operations, including partnerships with technical team and engineering.
• Relevant professional certifications would be a significant advantage.
• Strong knowledge of federal, state, and local payroll tax regulations and laws across multiple countries and regions.
• Strong experience in using and navigating payroll software systems and platforms.
• Advanced Excel skills, including the ability to create complex spreadsheets and perform data analysis.
• Possess client-facing skills to provide excellent customer service and address client inquiries and concerns.
• Strong interpersonal and team-building skills with the ability to motivate and guide a diverse group of payroll professionals.

​

The base wage range for this position based in our New York City Office is targeted at $198,000 to $237,000 per year.

​

#LI-Hybrid #LI-AG1

​

Who You Are

===============

​

As Justworks’ Director, Payroll & Tax Operations you will be responsible for all aspects of payroll and payroll tax operations for our PEO. You will lead a team of payroll specialists, ensuring the accurate and timely execution of payroll activities, tax payments and reporting, while maintaining compliance with federal, state, and local tax regulations. You will be the leading expert in this area and have a deep understanding of payroll processes, tax laws, and a commitment to delivering exceptional service to our clients. You are able to manage high pressure situations with ease and a great demeanor. You are passionate about developing a team of experts, while utilizing your own expertise to ensure Justworks adheres to best practices for timely and accurate payroll functions.

​

Your Success Profile

========================

​

What You Will Work On

-------------------------

​

• Lead and develop a high-performing, efficient, and dedicated payroll team that manages daily payroll adjustments, payroll tax processing, garnishments, accurate tax withholding and remittance, and provides internal payroll tax guidance to multiple departments
• Ensure accurate quarter and year end processing included but not limited to federal, state and local tax reconciliations, W-2 and 1099 issuance
• Provide guidance, mentorship, and development to the existing team of payroll tax professionals
• Stay updated on federal, state, and local tax laws and regulations to ensure compliance
• Address payroll tax inquiries and issues, collaborating with federal, state and local tax authorities as necessary about tax notices or tax audits for taxes
• Serve as the escalation point of contact for clients and provide exceptional customer service regarding complex payroll and tax-related matters
• Continuously evaluate, implement best practices, streamline operations and enhance payroll and tax processes for efficiency and accuracy
• Support internal control compliance initiatives, testing and remediation; ensure that payroll tax processes and procedures are updated
• Perform other related duties as assigned.

​

How You Will Do Your Work

-----------------------------

​

As a Director, Payroll Tax, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:

​

• Strategic Mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies
• Drives Vision and Purpose - Painting a compelling picture of the vision and strategy that motivates others to action; effectively commands a room and proactively shares challenges and successes through storytelling
• Builds Networks - Effectively building diverse formal and informal relationship networks inside and outside the organization
• Attracts Top Talent - Attracting and selecting the best diverse talent to meet current and future business needs
• Cultivates Innovation- Inspires creativity and curiosity, pushes beyond comfort zone, prioritizes learning & development for self and team
• Adaptability - The ability to adjust your approach or actions in response in an inclusive manner to changes in your external environment.
• Develops Talent- Develops people to meet both their career goals and the organization’s goals through effective performance management, candid feedback and coaching conversations
• Consultative - Takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

​

Qualifications

------------------

​

• 10+ years of experience in payroll and payroll tax operations, preferably in a PEO or HR outsourcing environment
• Relevant professional certifications (e.g., Certified Payroll Professional - CPP, Certified Public Accountant - CPA) would be a significant advantage
• 7+ years of experience with managing teams, 4+ years of experience managing managers of teams
• Strong knowledge of federal, state, and local payroll tax regulations and laws, including multi-state tax compliance
• Strong experience in using payroll software and platforms (e.g., MasterTax) to generate reports, prepare and file payroll taxes (electronically where applicable) for federal, state and local agencies
• Advanced Excel skills, including the ability to create complex spreadsheets and perform data analysis
• Possess client-facing skills to provide excellent customer service and address client inquiries and concerns
• Strong interpersonal and team-building skills with the ability to motivate and guide a diverse group of payroll professionals

​

The base wage range for this position based in our Tampa Office is targeted at $184,250.00 to $221,100.00 per year.

​

#LI-AD1 #LI-Hybrid

​

Who You Are

===============

​

As the Vice President, Risk Management at Justworks, you will play a pivotal role in overseeing and implementing broad risk management strategies within our company. You will be responsible for identifying, assessing, and mitigating risks associated with various aspects of our workers’ compensation, employment practices liability, and corporate insurance operations, ensuring the company's long-term sustainability and compliance with industry regulations. This leadership position requires a seasoned professional with extensive experience in risk management.  

​

Your Success Profile

========================

​

What You Will Work On

-------------------------

​

• Collaborate cross-functionally with the teams to assess and understand customer-specific workers’ compensation, employment practices liability (EPL), corporate and financial related risks.  Advise customers on risk mitigation strategies and best practices.  And ensure the implementation of risk management measures tailored to individual customer needs.
• Develop and implement a broad insurance risk management strategy aligned with the company's overall objectives.  Conduct thorough risk assessments to identify potential risks relevant to our customers and industry dynamics.
• Stay abreast of industry regulations and ensure the company's compliance with relevant laws and standards.  Develop and maintain policies and procedures that align with regulatory requirements.  Serve as a subject matter expert on regulatory matters related to PEO operations.
• Oversee the development and management of insurance programs to adequately cover identified risks.  Includes underwriting strategy, policy structure and applicable limits of, General Liability, Workers’ Compensation, Employment Practices Liability (EPL), Property, Fiduciary Liability, Foreign, Cyber, and General Liability.
• Establish and maintain efficient claims management and reporting processes, working closely with internal stakeholders and external partners.  Analyze claim trends and patterns to identify areas for improvement and risk reduction.  Collaborate with legal counsel in the resolution of complex claims.
• Develop and implement training programs to enhance risk awareness among customers and members.  Foster a culture of risk management and compliance throughout the organization.
• Utilize data analytics to identify trends and potential areas of risk exposure.  Prepare and present regular reports to executive leadership on the status of risk management initiatives.
• Participate in a firm-wide enterprise risk management committee, including regular risk assessments and scenario planning.
• People Leadership: Develop and maintain highstandards for recruiting, hiring, and performance management; attract and retain world-class talent, building a high-performing organization. Cultivate an environment where people can do their best work, develop deep subject matter expertise, and grow their leadership skills.

​

How You Will Do Your Work

-----------------------------

​

As a Vice President, Risk Management, how results are achieved is paramount for your success and ultimately results in our success as an organization. In this role, your foundational knowledge, skills, abilities, and personal attributes are anchored in the following:

​

• Strategic Mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies
• Instills Trust - Gaining the confidence and trust of others through honesty, integrity, inclusion, and authenticity
• Influence & Leadership - Fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.
• Detail-Oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day, you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

​

Qualifications

------------------

​

• Minimum of 15 years of experience in risk management, with at least 10 years of experience leading a team.
• In-depth experience with workers’ compensation, employment practices liability, and common corporate insurance lines.
• In-depth knowledge of PEO operations, industry regulations, and risk management best practices.
• Strong commitment to maintaining high ethical standards and ensuring compliance with all relevant regulations.
• Ability to work effectively in a fast-paced, dynamic environment.
• Strong analytical, problem solving and strategic thinking skills.
• Expertise in designing and setting up the underwriting policy and monitoring compliance.
• Professional certifications/designations such as Associate in Risk Management (ARM), Certified Risk Manager (CRM), or Chartered Property Casualty Underwriter (CPCU) are a plus.
• Exceptional leadership and team management skills.
• Excellent communication, negotiation, and client relationship management skills.
• Bachelor's degree in Business, Risk Management, or a related field. Master's degree preferred.
• Experience within a Professional Employer Organization (PEO), Temporary Staffing, or other similar industry

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The base wage range for this position based in our New York City Office is targeted at $280,000.00 to $305,000.00 per year.

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#LI-Hybrid

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#LI-SP1

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Who We Are

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At Justworks, we’re helping businesses get off the ground by enabling them to focus on running their business. We take the complicated world of Payments, Benefits and HR and make it simple. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

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We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Read more about our values here.

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Who You Are

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Justworks is seeking a Senior Technical Product Manager that goes deep on technology capabilities and broad on business impact for our Benefits teams. This role will focus on building the foundation to enable our benefits teams to standardize and simplify their work. You’ll be accountable for shaping and executing a vision and strategy informed by the needs of the business, key stakeholders and partners, customers, and your past experience to help Justworks product teams build better, faster, and smarter.

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Your Success Profile

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• Drive product development across the scope of Benefits—this covers work to make engineers and designers more effective, shared functionality that can be used across product lines, APIs that enable partner experiences, and data products that help our business gain insights to use in our decision making process
• Lead the strategy, vision, and roadmap for our Benefits Platform, ensuring alignment with the overall objectives of the broader benefits org, other product teams within the business, and wider organizational goals.
• Ensure the team and colleagues know what’s important, when we’re shipping, and why we’re saying yes and no to initiatives.
• Drive alignment on initiatives with stakeholders, ensuring the business bought in on why we are making the investments we are.
• Develop a rigorous, data-driven product culture across a growing team, ensuring that craft is balanced with customer obsession and business orientation
• Work across functions of the Justworks business to uncover and identify opportunities to amplify their efforts
• Operate at different altitudes—from mapping data extraction, to high level business metrics and goals - and everything in between.
• Define and measure OKRs that align with Justworks’ broader business objectives
• Keep stakeholders engaged and informed around progress
• Partner with Design and Engineering leads to help grow and expand the team cross functionally

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How You Will Do Your Work

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As a Senior Technical Product Manager, Benefits, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

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• Customer focus - You seek to deeply understand the jobs-to-be-done of your customers - internal and external - and can turn that understanding into customer-centric solutions.
• Business insight - You think two months, two quarters, and two years into the future simultaneously. Your roadmaps help business leaders make effective decisions about tradeoffs and prioritization.
• Dynamic range- You know the difference between competencies, capabilities, platforms, products, and businesses, but you love them all. You can stretch from a ten thousand foot view down to ground level.
• Teamwork and communication - You work best in teams and forge them through relationship-building, listening, empathy and transparent, collaborative approaches.
• Results-driven - You’re enthusiastic about data-driven performance, measurable OKRs, and meaningful KPIs. You consistently achieve results, even under difficult circumstances. You are comfortable executing at a fast pace and pushing legacy partners to meet that pace.

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In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

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• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

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Qualifications

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• Minimum of 5 years of Product Management experience
• Strong understanding of technical concepts including systems design, data architecture and the like
• Experience with building APIs for private/public consumption, data products/pipelines, or design systems
• Ability to move fluidly between technical capabilities, partner needs/requirements, user experience as well as the ability to go deep into the details
• Proven ability to identify opportunities, form compelling business cases, and gain stakeholder buy-in
• Strong communication skills - managing internal, external, and developer expectations and capabilities via writing, presentations, and other artifacts
• Ability to navigate business objectives and translate technical projects into business KPIs
• CS or other technical degree preferred but not required

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The base wage range for this position based in our New York City Office is targeted at $165,000.00 to $181,500.00 per year.

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#LI-Hybrid

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#LI-AJ1

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Who You Are

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You’re the go-to person for keeping things in shape. You don’t let any details slip past you, and are confident in your ability to find the answers needed to complete the puzzle. You have a firm grasp on organizing and prioritizing and are ready to contribute your skills to a fast-paced, entrepreneurial environment.

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As a Payroll Tax Coordinator, you will be instrumental in helping the Payroll Tax team be productive, effective and organized. Your day will revolve around ensuring Justworks has the right information to file for our customers’ payroll taxes. 

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Your Success Profile

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What You Will Work On

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• Daily upkeep of payroll tax reporting and filing software by inputting newly reported customer data, relevant or new tax data, confirming accuracy, and surfacing any issues to senior team members
• Resolve inquiries generated by Justworks’ Customer Success team by reaching out to appropriate state agencies, amending filings, and providing thorough and accurate information
• Assist with monthly, quarterly and annual federal, state, and local payroll tax filings
• Schedule and remit accurate payroll tax payments for amounts due
• Sort and resolve payroll tax related mail by working with relevant agencies to identify discrepancies and prevent delinquencies
• Interact with government agencies to represent Justworks, advocate for our customers, and resolve payroll tax issues
• Assist senior team members in building out internal resources (help articles, training decks)
• Perform other related duties as assigned

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How You Will Do Your Work

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As a Payroll Tax Coordinator, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

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• Detail-oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.
• Adaptability - the ability to adjust your approach or actions in response to changes in your external environment.
• Good judgement - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.
• Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.
• Systems thinking- the ability to look at overall systems holistically and understand how things work within the system through the exploration of inter-dependencies and inter-relationships (context and connections).

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

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Qualifications

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• Minimum of 1 year of work experience, preferably in payroll tax and/or payroll processing
• Highly detail-oriented with strong written and verbal communication skills
• Process-driven while able to be resourceful and adaptable; you know how to organize and prioritize your workload
• Technologically savvy; you can pick up new systems and tools quickly

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The base wage range for this position based in our Tampa Office is targeted at $26.21 to $28.83 per hour.

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#LI-Hybrid #LI-CD1

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Who You Are

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The Manager, Financial Benefits on the Benefits team you will own the day-to-day and long-term operational and financial success of the FSA, HSA, DEFSA, and Commuter programs at Justworks. You will have the opportunity to work cross-functionally as this role will partner with colleagues in Sales, Payments, Customer Success, Product, Engineering, Compliance, and Finance.

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Our ideal candidate enjoys working with and building consensus across multiple teams and external providers; is extremely detail-oriented with identifying subtle cues and giving life to actionable insights; and loves solving problems and helping others learn in the process. As a leader, you will also be expected to develop your team - helping them hone their skills, expand their experience, and grow their knowledge of Benefits.

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Your Success Profile

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What You Will Work On

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• Manage a team of professionals who resolve benefit-related issues for Justworks members and customers.
• Establish and enforce service level agreement (SLA) between Benefits Operations and Customer Success for issue and inquiry resolution
• Manage business critical carrier and provider relationships including, but not limited, to contract negotiations/renewals, SLA maintenance, and implementation of new products and services
• In conjunction with Legal and Compliance, ensure Justworks’ compliance with ERISA, state requirements, and all other pertinent regulations
• Partner with our Product and Engineering teams to improve systems, diagnose bugs, and deploy solutions that drive operational efficiencies and create internal and external customer delight
• Ensure healthy financial and operational performance of the FSA, HSA, DCFSA, and Commuter programs
• Provide timely feedback/guidance, mentorship, and development to the team members; monitor staffing to keep pace with volume demands
• Performs other related duties as assigned

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How You Will Do Your Work

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As a Manager, Financial Benefits, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:

​

• Detail-oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.
• Ethical practice- the ability to integrate core values, integrity and accountability throughout all organizational and business practices.
• Clear communication- the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.
• Analytical- uses a logical reasoning process to break down and work through a situation or problem to arrive at an outcome.
• Good judgment- the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

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Qualifications

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• Minimum of 5+ years of experience in operations, onboarding role or customer service-related field required
• Minimum of 2 years of people and team management experience required
• Knowledge of Benefits and or PEO Operations strongly preferred
• Strong project management and execution skills
• You like working with people and helping others solve problems
• Extremely detail-oriented with great time management skills
• SQL knowledge a plus

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The base wage range for this position based in our New York City Office is targeted at $122,000.00 to $134,200.00 per year.

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#LI-Hybrid #LI-KO1

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Who You Are

===============

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You’re detail-oriented, with a keen eye for data and identifying discrepancies. You prioritize accuracy and are eager to troubleshoot complications as needed. You’re a critical thinker, with a demonstrated ability to work alongside others.

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As an Analyst on the Payroll Operations team, you will work across the organization to research and resolve a variety of payroll inquiries. You will be responsible for providing subject matter expertise on best practices as a specialist in Justworks systems.

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Your Success Profile

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What You Will Work On

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• Execute day-to-day operations for Justworks’ payroll system including adjustments, reviewing accuracy of income withholding orders/garnishments, and verifying other relevant customer payroll data
• Identify and resolve payroll discrepancies in Justworks system
• Work with the Payroll Tax team to ensure accuracy of adjustments
• Respond to questions and requests from various teams at Justworks, including the Customer Success team
• Assist with maintaining the internal resource center regarding Payments Operations’ policies and procedures
• Assist with developing workflows and processing changes
• Support various teams as a subject matter expert on Justworks payroll
• Develop and review standard operating documents for stakeholders
• Perform other related duties as assigned

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How You Will Do Your Work

-----------------------------

​

As a Payroll Operations Analyst, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

​

• Detail-oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.
• Adaptability - the ability to adjust your approach or actions in response to changes in your external environment.
• Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.
• Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.
• Systems thinking - the ability to look at overall systems holistically and understand how things work within the system through the exploration of inter-dependencies and inter-relationships (context and connections).

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

​

Qualifications

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• FPC required; CPP preferred
• Minimum of 2 years of relevant work experience, including processing corrections for payroll taxable wages and tax amounts, conducting W-2 audits and processing W-2 corrections, processing 1099 corrections, and adjusting pre-tax deductions
• Working knowledge of annual wage bases, employee and employer tax rates, Section 125, various retirement plan deductions, employee classifications
• Familiarity with basic business process management activities (process mapping, improvement, implementation, etc.)
• Prior experience in quarterly tax reporting and filing is a plus
• Prior experience with Atlassian Software (Jira and Confluence) is a plus
• Aptitude for quickly learning new products and subject matter
• Meticulous and detail-oriented; you pride yourself in finding mistakes or errors
• Flexible and calm under pressure with an ability to thrive in a changing and complex environment
• Work effectively within a team, yet have the ability to take initiative and work effectively on your own

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The base wage range for this position based in our Tampa, FL Office is targeted at $36.06 to $39.67 per hour.

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#LI-Hybrid #LI-KO1

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Who You Are

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Justworks is seeking an experienced, motivated and results-oriented Lifecycle Marketing Manager to work as part of a dynamic and performance-driven Lifecycle Marketing team. The Lifecycle Marketing team is responsible for driving cross-sell and up-sell within the Justworks product suite, net-new customer conversions, and engagement across the prospect and customer journey. 

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The Lifecycle Marketing Manager will lead the strategy and execution of customer-facing lifecycle marketing campaigns, with a strong emphasis on utilizing email marketing to drive cross-sell and up-sell to our International products including Employer of Record (EOR). The ideal candidate is a creative and data-driven marketer who has a passion for building relationships, problem-solving and leveraging automation/CRM tools to nurture & convert leads to drive revenue.

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You’ll partner closely with the International, Business Operations, Sales, & Product Marketing teams to develop campaigns, as well as the channel managers across the Marketing function. This role reports to the Senior Manager, CRM & Lifecycle Marketing.

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Your Success Profile

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What You Will Work On

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• Develop, manage and track customer-centric email marketing campaigns that deliver relevant, timely and impactful cross-sell and up-sell experiences across the customer journey; including but not limited to creative content strategy, testing, segmentation, deployment, optimization, monitoring, reporting and analysis.
• Work with Email Marketing Associate to manage execution and roll out of new triggers, automation and personalization tactics to drive International product conversion; conduct A/B tests to improve email KPIs.
• Support ad-hoc marketing campaigns as the lifecycle marketing and email expert to drive revenue generation, product adoption and brand awareness.
• Stay current on email best practices and industry standards; make recommendations continuously to improve our email templates, personalization and advanced features to deliver on KPIs.
• Continuously identify and implement strategies to grow and nurture our contact database, improve email KPIs, and actively manage our contact list health via marketing automation platform (currently Pardot/Marketing Cloud Engagement).
• Perform other duties as needed based on department and/or organizational needs, including drafting/editing, designing, QAing, sending emails and executing occasional HTML coding.

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How You Will Do Your Work

-----------------------------

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As the Lifecycle Marketing Manager, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:

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• Business insight - applying knowledge of Justworks and the marketplace to advance the organization’s goals.
• Functional expertise: subject matter expertise of specific functions, including knowledge of principles, practices, and domain knowledge.
• Creative thinking - discovering new opportunities and solutions for problems by looking beyond current practices and using innovative thinking.
• Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.

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Solution-oriented - identifies the source of a question or challenge and provides the right, or a better, way of doing things.

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• Builds networks - effectively building formal and informal relationship networks inside and outside the organization.

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In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

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Qualifications

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• Minimum of 5 years of professional experience in a fast-paced environment working in lifecycle or email marketing/CRM
• Demonstrated success in building, managing and scaling high performing email campaigns with a strong focus on up-sell and cross-sell conversion within a major email marketing automation software (Customer.io, Marketo, Pardot/Marketing Cloud Engagement, Hubspot or similar platform)
• Passionate about using customer-centric content to craft email marketing journeys with a knack for copywriting & proofreading
• Highly analytical and data-driven with the ability to surface meaningful insights from large data sets
• Excellent communication, project management, organizational, and time management skills
• Entrepreneurial, with the ability to foster alignment, partnership, and collaboration across teams
• A creative problem-solver who loves to roll up their sleeves and get things done
• Analyze competitive marketplace and stay abreast of industry trends as well as opportunities to innovate.
• Strong point of view on lifecycle marketing best practices, including contact strategies, designing A/B testing, customer segmentation and analytics
• Ability to edit HTML & CSS email templates
• Solid understanding of email fundamentals: CAN-SPAM compliance, list management, deliverability, segmentation, KPIs
• Experience in Google Analytics, Excel, SQL, Tableau, preferred, bonus points for Stensul knowledge

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The base wage range for this position based in our New York City Office is targeted at $122,000.00 to $134,200.00 per year.

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#LI-Hybrid #LI-KO1

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