Find Your Dream Job at a Company that Shares Your Values

Account Executive, Enterprise

•

San Francisco

Private

251-1000

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers.

About Zapier

----------------

We're humans who simply think computers should do more work.

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Job Posted: 4/9/2025

Location: Americas

Hi there!

We’re looking for an experienced Enterprise Account Executive to join our founding Upmarket Sales team.

In this role, you’ll join the Enterprise Sales team and be responsible for selling Zapier’s Automation platform offerings to customers across the globe. A successful Account Executive has demonstrated success selling to companies with employee counts between 1K-5K, can build pipeline through both inbound and outbound channels, can successfully sell to both executive buyers of Zapier and technical end users of the product, works collaboratively with cross functional teams (Product Marketing, Engineering, Demand Generation, RevOps, etc), and takes ownership for the outcomes of the program.

If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…

About You

-------------

You have 5+ years of demonstrated success in selling horizontal SaaS solutions to multi-stakeholder or technical organizations at the mid-market level, with a strong focus on automation, integrations, and enhancing tech stack efficiency.
Proven track record of success in closing enterprise-level software deals over $100K and meeting or exceeding your sales quota
Strong understanding of APIs, integrations, and tools like Zapier, with the ability to explain their importance in modern tech ecosystems.
You're naturally curious about AI and regularly experiment with different AI tools to drive efficiency in your day-to-day work or personal life.
Demonstrated ability to discuss IT concerns, including security, scalability, compliance, and performance, in a credible and knowledgeable manner.
Excellent communication skills both with customers and within an organization
Ability to develop and navigate senior-level relationships quickly and effectively
You thrive in a state of ambiguity and are motivated by strong personal drive
You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.

Things You’ll Do

--------------------

Drive revenue for Zapier, owning the entire sales cycle through close
Deeply understand your customers to uncover customer needs and pain points
Navigate complex multi-party sales and win trust through consultative sales conversations with executives
Collaborate and work with Solutions Engineering, Customer Success Managers, Leadership, etc. to build strategic adoption plans for customers
Own sales activity and monthly revenue forecasting in Hubspot
Provide recommendations to our product teams to help influence our Enterprise roadmap

Why Join Us?

----------------

Work with a fast-growing, profitable company leading the no-code automation space.
Play a pivotal role in shaping our Enterprise Sales strategy and driving Zapier’s expansion upmarket.
Engage with top-tier enterprise customers and solve complex automation challenges.
Collaborate with an exceptional team in a fully remote, flexible work environment.
Competitive salary, generous benefits, and a strong culture of growth and learning.

If you’re excited about helping enterprises unlock the power of automation, we’d love to hear from you!

How to Apply

----------------

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

Application Deadline:

-------------------------

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

2025-05-13

Engineering Manager, Revenue

•

Private

251-1000

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers.

Location: Americas

MG4

We're looking for a technical Engineering Manager to join our Revenue Zone - a critical area focused on building customer-centric revenue systems that power Zapier’s monetization and subscription experience.

As an Engineering Manager in the Revenue Zone, you will lead a team of engineers responsible for building, scaling and optimizing our revenue/monetization systems. Your team’s mission includes:

A comprehensive catalog system that defines all customer offerings (Plans, Add-ons, and more).
A scalable billing platform to support reliable monetization of Zapier’s products.
Enhanced multi-product purchasing experiences with seamless checkout.
Global tax compliance capabilities to meet regional regulations.
A frictionless payment experience that drives Zapier’s subscription business.
A robust subscription management system that enables flexible pricing and packaging.

You'll collaborate with Finance, Data, Product, Design and Support teams to ensure our systems are reliable, scalable, and aligned with business goals.

About You

-------------

You are an effective team builder and a skilled engineering leader. This isn't your first rodeo. You have at least two years of experience managing a cross-functional team of engineers comprising frontend, full stack, and backend. You know how to hire, train, and develop engineers from all backgrounds. You understand the benefits of building a diverse and inclusive engineering team.
You’re a collaborator. You leverage your strong communication skills to align on a shared vision and strategy with your Product and Design partners, ensuring that everyone is on the same page and working towards common goals. Your ability to build relationships and foster cooperation leads to successful project outcomes and a cohesive team dynamic.
You’re an advocate for your cross-functional stakeholders. You actively seek input from stakeholders and integrate their feedback into decision-making processes. Your strategic approach and transparent communication style foster trust and alignment across teams, equipping them to handle changes and challenges effectively.
You have deep customer empathy and thrive in the details. Zapier’s revenue systems power every purchase and maintain every customer relationship. With a customer-centric approach, you work with your team to improve the customer experience and participate in programs to enhance our product offerings.
You’ve shipped production code and you know what great code looks like. You contribute to design discussions, review code, and establish quality standards for your team. A solid grasp of engineering skills is essential, along with a practical understanding of software development practices. Understanding the current state, anticipating future developments, and maintaining a strategic view is important to you.
You relish change and seek leverage. Zapier is growing and we’re adapting our revenue systems with future growth in mind. You’re comfortable leading change. These changes will replace whole systems and move ownership in ways that may significantly alter the mission of your team. You see an opportunity to build a more capable company and can navigate short-term uncertainty
You have excellent communication skills. You regularly work with engineers and other stakeholders from various disciplines, balancing engineering concerns, such as technical debt, with product concerns. Ideally, you find solutions that address both the team and user needs but if not, help build understanding around difficult decisions.
You have prior experience or a strong interest in revenue systems, including subscription management, invoicing, and payment processing platforms such as Stripe, PayPal, or Square - covering integration, configuration, and troubleshooting.
You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.

Things You'll Do

--------------------

Work closely with your product and design peers to deliver customer and company value.
Develop effective ways to communicate, monitor, and lead your team through weekly one-on-ones and team meetings.
Keep the leadership team informed on your team’s progress and challenges in ways that are easy and enjoyable to receive, like one-on-one's, update posts, and regular team hangouts.
Build rapport with each member of the Engineering Team and support them through coaching and mentorship to help level up their skills, and performance management when necessary.
Participate in code reviews, learning and spreading technical knowledge throughout Zapier -- moving knowledge to documentation where appropriate.
Maintain a focus on our customers by using customer feedback to guide your team through tradeoffs. You’ll help your team understand when to be rigid on quality and how to be flexible and create with scope.
Work directly with cross-functional stakeholders to ensure our systems are serving their needs. This could include Support, Accounting, Finance, and strategic initiative leads.
Actively recruit, onboard, and train new engineers at Zapier, as well as supporting the continuous improvement of hiring practices in Engineering
Organize your team to serve our customers. In addition to our standard incident escalation practices, revenue teams work to resolve technical questions related to customer billing questions.

We'd love to hear why you think you'd excel in this role. In answering your application questions, please reference any particular aspects of the "About You" and "Things You Might Do" that resonate with your experience and skills.

How to Apply

----------------

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

Application Deadline:

-------------------------

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

2025-05-13

Solutions Architect

•

San Francisco

Private

251-1000

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers.

About Zapier

----------------

We're humans who simply think computers should do more work.

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Job Posted: 4/4/2025

Location: Americas

Hi there!

We’re looking for a Solutions Architect, Enterprise to join our Sales team at Zapier. As a senior leader on our team, you’ll define and oversee large-scale, high-complexity technical solutions that have a transformative impact on our enterprise customers. You’ll take advantage of a significant head start: Zapier is a leader in the automation space, with proven product-market fit and strong sales traction.

You’ll be selling a product that is consistently a preferred choice in the market, and as an early Solutions Engineer at Zapier, you’ll have the unique opportunity to further expand our impact by building on our success. This role is a blend of technical consulting, solution development, and direct sales collaboration.

🛠️ Educate our customers as a trusted advisor to their automation and integration efforts. You will become an expert on automation workflows and consult with top product and engineering leaders on how Zapier can help achieve major business goals. Your technical acumen and consultative selling approach will position you as a critical resource for decision-makers.

🏁 Bring accounts to technical close. You’ll navigate complex, multi-party sales and design joint integration architectures with our customers' Engineering teams. You will help buyers understand how Zapier can streamline their operations and fit seamlessly into their existing technical stack with minimal effort.

🧭 Partner with our Growth, Engineering, and Product teams. As the primary conduit between go-to-market and Engineering, you’ll gather and prioritize feedback from prospective customers. Your insights will influence our product roadmap, and you will collaborate with our Growth team to ensure smooth deployments and ongoing customer success.

If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…

Things You’ll Do:

---------------------

Strategic Leadership: Through a consultative approach, design and oversee high-complexity, organization-wide technical solutions that meet the needs of enterprise clients.
Executive Collaboration: Partner with customer executives to advise on automation strategies, presenting insightful and impactful solutions that align with their business vision.
Technical Innovation: Drive industry-specifc initiatives and develop scalable frameworks for Zapier’s enterprise offerings.
Mentorship & Development: Help set the strategic vision for the Solutions Architecture team, mentoring L2-L4 architects and establishing technical standards.
Resource Management: Oversee multiple technical initiatives and allocate resources to deliver on strategic priorities.
Cross-Departmental Influence: Collaborate with Zapier leadership and key internal teams to drive technical advancements and scalable automation solutions.

About You:

--------------

Experience: 8+ years in architecture, with deep experience across the full customer lifecycle at technical B2B SaaS companies.
Technical Mastery: Expertise in APIs, integrations, automation at scale, and emerging technologies. You’re proficient with Zapier’s platform and can communicate its value with authority. You have the ability to learn and effectively communicate complex technical concepts to both technical and non-technical stakeholders, helping them understand how Zapier integrates into their ecosystems.
Solution Design Expertise: Proven track record of designing, presenting, and implementing organization-wide technical solutions for high-value clients.
You're naturally curious about AI and regularly experiment with different AI tools to drive efficiency in your day-to-day work or personal life.
Executive-Level Engagement: Skilled at building relationships with C-suite stakeholders and guiding strategic conversations around automation.
Leadership Excellence: Experience mentoring architects, leading large-scale projects, and defining technical standards.
Innovation & Impact: Demonstrated ability to lead industry-first initiatives and shape technology strategy for enterprise customers.
Visionary Thinking: Ability to set long-term strategic directions for both customers and internal teams, driving transformative impact.
Cross-Functional Collaboration: You work seamlessly across teams, partnering with and influencing Growth, Engineering, and Product teams to ensure customer success from pre-sale to post-deployment. You gather insights from customers and prioritize feedback that influences the product roadmap.
Proven Success in Sales: You’ve demonstrated success in closing 6-7 figure software deals and can quickly develop and maintain relationships with executive stakeholders, ensuring that sales and technical integration efforts align with business goals.
AI Fluency: You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.

Why Join Us?

Work with a fast-growing, profitable company leading the no-code automation space.
Play a pivotal role in shaping our Enterprise Sales strategy and driving Zapier’s expansion upmarket.
Engage with top-tier enterprise customers and solve complex automation challenges.
Collaborate with an exceptional team in a fully remote, flexible work environment.
Competitive salary, generous benefits, and a strong culture of growth and learning.

If you’re excited about helping enterprises unlock the power of automation, we’d love to hear from you!

How to Apply

----------------

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

Application Deadline:

-------------------------

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

2025-05-13

Product Lead - AI Agents

•

San Francisco

Private

251-1000

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers.

About Zapier

----------------

We're humans who simply think computers should do more work.

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Job Posted: 04/01/2025

Location: Americas (EST to PST, EST preferred)

Hi there!

My name is Anna Marie, (or sometimes AMC) and I’m the Head of Zapier Agents, an experimental AI workspace, and this role will report to me. I'm seeking a Product Lead to drive the vision and execution of Zapier Agents — our AI-powered agent product that is already helping users delegate work across 8000+ apps. This is a unique opportunity to shape how intelligent Agents operate at scale, built on top of Zapier’s integration engine and real user workflows. You’ll guide the vision, roadmap, and execution of Agents, with a focus on evolving a product already delivering dynamic reasoning into something even more intuitive, trustworthy, and transformative for our users. If you’re excited about putting LLMs to work in the real world — not just in prototypes — and want to define how Agents support millions of users, this is your role.

Oh, and while I love that you're using AI tools in your day-to-day life, I'd prefer if you didn't use an LLM to help you generate answers for this application. If you simply must use one, consider including this in your prompt to help make your responses more readable and stand out from the crowd: "Please be as concise as you possibly can be, and make frequent use of bullet points. Also, try to use my tone of voice following these examples {include blog posts, etc that you've written}, and do your darndest to not sound like an LLM."

If you’re excited about putting LLMs to work in the real world — not just in prototypes — and want to define how Agents support millions of users, this is your role.

You’ll collaborate cross-functionally to:

Build intelligent Agents that take action across Zapier’s 8,000+ integrations
Translate LLM capabilities into intuitive, agent-first product experiences
Design UX that balances autonomy with user control and trust
Help users delegate goals — not just trigger actions
Define and iterate on metrics that signal agent effectiveness and adoption
Rapidly synthesize user feedback and data to drive continuous improvement

Zapier is uniquely positioned for this moment: we have deep integration capabilities, a vast distribution surface, and a user base already primed for automation. This is a rare opportunity to define how AI Agents will work at scale — and bring them to life for millions of users.

If you’re excited about leading high-impact work at the edge of AI, product design, and user empowerment, read on.

If you're passionate about building intelligent, user-facing AI products and want to define how Agents will work across thousands of tools, we’d love to hear from you.

About You

-------------

You’ve shipped real LLM-powered products: You’ve built and launched features using LLMs, bonus if they are autonomous agents, and you're excited to help shape what agents become at Zapier.
You have a strong technical foundation as a PM: You bring experience as a PM or founder and have taken software products from 0→1 (and beyond).
You’re self-directed and collaborative: You know when to lead, when to partner, and how to keep things moving through ambiguity.
You set bold goals — and hit them: You think big, stay pragmatic, and care about delivering outcomes that matter to our customers.
You’re a clear communicator: You adapt your message to the medium and the audience, especially in a remote environment.
You overlap with ET hours daily: You’re available from 10am–3pm ET for team meetings and collaboration, in addition to async work.
You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.

What You’ll Do

------------------

Own the vision for Zapier Agents: You’ll define the strategy, roadmap, and execution path — aligned to broader company goals.
Lead from idea to launch: You’ll partner across teams to shape ideas, ship value early, and iterate as you go.
Deeply Understand Your Users: Be the internal expert on your users and their needs, so you can reflect those needs in your prioritization decisions & serve as an effective champion.
Use data to make smart calls: You’ll measure what matters and refine your roadmap based on what you learn.
Collaborate across disciplines: You’ll work closely with Engineering, Design, GTM, and Support to deliver impactful product experiences.

We'd love to hear why you think you'd excel in this role. In answering your application questions, please reference any particular aspects of the "About You" and "Things You Might Do" that resonate with your experience and skills.

How to Apply

----------------

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

Application Deadline:

-------------------------

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

2025-05-13

Account Executive, Large Enterprise

•

San Francisco

Private

251-1000

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers.

About Zapier

----------------

We're humans who simply think computers should do more work.

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Job Posted: 4/9/2025

Location: America's

Hi there!

Zapier is on a mission to make automation accessible to everyone. As a leader in no-code automation, we empower businesses to streamline their workflows and integrate their tech stacks effortlessly. With Zapier, companies can enhance efficiency, scale operations, and unlock new revenue opportunities—all without writing code.

As we continue expanding upmarket, we are building a world-class Enterprise Sales team to drive strategic adoption among large-scale organizations. You’ll be joining a high-growth, profitable company with an ambitious vision, working alongside experienced leaders who have successfully scaled teams at top SaaS companies.

About the Role

------------------

As a Large Enterprise Account Executive, you’ll support Ryan Kaschak as a foundational member of Zapier’s Large Enterprise Sales team. In this role, you'll help to define, build, and execute our strategy for selling to large organizations (5,000+ employees). You’ll be at the forefront of the automation & AI revolution, working closely with engineering leaders, product teams, finance operators, and C-suite executives to drive strategic digital transformation initiatives.

You’ll navigate complex multi-stakeholder sales cycles, engaging both executive buyers and technical end users. A successful Large Enterprise AE at Zapier is comfortable operating in an environment with little existing process or playbook, thrives in ambiguity, and collaborates cross-functionally to ensure customer success.

If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…

Things You'll Do:

---------------------

Own the entire sales cycle for enterprise accounts, from prospecting and discovery through technical validation, commercial negotiation, and close.
Build and maintain relationships across customer organizations, engaging stakeholders from developers and product managers to CEOs and CIOs.
Lead strategic discussions with executives on the impact of automation, integration, and tech stack efficiency, while diving deep into technical implementation details with end users.
Develop executive-level business cases, articulating the ROI of automation and integration at scale.
Navigate complex organizational dynamics, building consensus among technical and business stakeholders.
Collaborate cross-functionally with Solutions Engineers, Product Marketing, RevOps, Demand Generation, and Leadership to drive sales and refine our Enterprise go-to-market strategy.
Contribute to product strategy by synthesizing customer feedback and influencing our roadmap for enterprise-focused solutions.
Own sales activity and revenue forecasting in HubSpot, ensuring accurate pipeline management and deal progression.
You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.

About You

-------------

8+ years of enterprise software sales experience, with a focus on technical sales to product, engineering, and IT teams.
Proven track record of closing large enterprise deals (>$250K) and consistently meeting or exceeding SaaS or Infrastructure quotas of $1.5M or greater.
Deep understanding of APIs, AI, integrations, and automation technologies, with the ability to clearly articulate their impact on modern tech ecosystems.
Experience selling technical infrastructure, developer tools, or horizontal SaaS solutions to multi-stakeholder organizations.
You're naturally curious about AI and regularly experiment with different AI tools to drive efficiency in your day-to-day work or personal life.
Strong business acumen, with the ability to communicate the ROI of automation to finance and executive stakeholders.
Excellent communication skills, both with customers and internal teams.
Self-motivated and adaptable, thriving in fast-paced, high-growth environments with minimal structure.

Why Join Us?

----------------

Work with a fast-growing, profitable company leading the no-code automation space.
Play a pivotal role in shaping our Enterprise Sales strategy and driving Zapier’s expansion upmarket.
Engage with top-tier enterprise customers and solve complex automation challenges.
Collaborate with an exceptional team in a fully remote, flexible work environment.
Competitive salary, generous benefits, and a strong culture of growth and learning.

If you’re excited about helping enterprises unlock the power of automation, we’d love to hear from you!

How to Apply

----------------

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

Application Deadline:

-------------------------

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

2025-05-13

Talent Community Form

•

Our Commitment to Applicants

San Francisco

Private

251-1000

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers.

About Zapier

----------------

We're humans who simply think computers should do more work.

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

This post isn't linked to a specific job. If you don't see a posting applicable to your skillset, then we encourage you to join our talent community.

By joining our talent community, you’ll be among the first candidates we review for each opening. You’ll also be invited to talent community workshops and receive quarterly newsletters to hear what’s new at Zapier.

Want to be part of the team behind the product that is Making Automation Work for Everyone—all while advancing your career at a fast-growing, profitable, impact-driven company? Then read on…

Culture and Values at Zapier

Zapier Guide to Remote Work

Zapier Code of Conduct

Diversity and Inclusivity at Zapier

Zapier Compensation Guiding Principles

We believe all Zapiens should be rewarded competitively and equitably, using practices that are simple and transparent. This philosophy ensures we’re able to find, grow, and retain exceptional people from a broad range of backgrounds. Here’s how we define our compensation principles:

Competitive: Zapier pays well among the technology sector.
Equitable: Consistent pay practices; Pay for impact.
Simple: Pay is well understood, and pay practices are built for scale.
Transparent: Zapiens know how pay works, including how their pay is determined.

A Candidate's compensation package is finalized once the interview process is concluded and accounts for demonstrated experience, job knowledge, skills, abilities, and internal equity. We use a business impact approach to base pay, which means we set pay for all Zapier employees based on their demonstrated impact to Zapier’s success.

For more information on Zapier’s Total Rewards please click here.

Below are our general application guidelines, which are applicable to open roles at Zapier. By completing this talent community form, you are not applying to a current open role at Zapier. You are submitting your interest for a future role. We recommend that you apply directly to any open roles that may be of interest to you. Thanks for being a part of our community!

How to Apply

----------------

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

Application Deadline:

-------------------------

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

2025-05-13

Site Reliability Engineer

•

Private

251-1000

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers.

About Zapier

----------------

We're humans who simply think computers should do more work.

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Job Posted: March 27th, 2025

Location: India

Hi there!

We are seeking a talented Cloud Engineer to join our growing team at Zapier. As we continue to scale our product and grow our team, we’re looking for an experienced engineer to help drive automation, performance, and reliability in our cloud-based infrastructure.

We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. Hopefully, you'll take the leap of faith and apply.

About You:

Experience: You have at least 2 years of experience in cloud engineering, systems administration, or a related field. For this role, we are specifically targeting folks with 2-5 years of professional experience.
Cloud Knowledge: You have experience with cloud platforms such as AWS, GCP, or Azure. You understand how to leverage infrastructure as code tools and have learned best practices for reliability and observability.
Coding Skills: You are proficient in at least one programming language such as Python, Go, or similar, and have experience with automation tools.
Problem-Solving: You enjoy solving complex systems challenges and can improve performance and reliability.
Communication: You are an effective communicator, capable of documenting processes and sharing knowledge with the team.
Values: You align with Zapier’s values and thrive in a collaborative, remote work environment.
AI Fluency: You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.

Responsibilities:

Infrastructure Management: Design and deploy AWS infrastructure using infrastructure as code tools like Terraform and Helm.
Kubernetes and Serverless: Contribute to the management and governance of our Kubernetes clusters (EKS) and serverless functions (Lambda).
Tool Evaluation: Evaluate new tools and recommend technologies to improve our infrastructure.
Collaboration: Partner with teams to solve infrastructure and design problems, ensuring scalable solutions.
Service Integration: Build services to integrate systems, process high-traffic workloads, and perform critical migrations.
Reliability Engineering: Apply site reliability engineering principles to improve application reliability and develop internal tools.
Feature Development: Build new features and services to support our teams and understand customer needs.
Incident Response: Collaborate with the team to solve issues, learn from failures, and build resilient systems.
On-Call: Participate in business hours on-call support.

What we’re doing:

Routing service: We’ve developed an in-house routing service to create a single source of truth and optimize our routing management.
Terraform rework: We’re going to clean up and optimize our Terraform setup, to streamline the infrastructure management and enable faster and more reliable changes.

Application Review:

Please note that to ensure our hiring team can review every application, we may remove this posting once we reach a certain number of applicants that allows us to respond in a timely manner. We will be able to repost the position once our review cycles have concluded. Thank you so much for your understanding!

How to Apply

----------------

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

Application Deadline:

-------------------------

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

2025-05-13

Engineer, AppSec (Security)

•

San Francisco

Private

251-1000

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers.

About Zapier

----------------

We're humans who simply think computers should do more work.

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Job Posted: April 3, 2025

Location: Americas (EST or CST working hours required)

Hi there!

We’re looking for an Application Security (AppSec) Engineer to join our Security team at Zapier. We’re on a mission to democratize automation, while ensuring the security and privacy of millions of users worldwide by protecting sensitive data and building trust through robust security measures.

This role combines hands-on software development for our core security services (60-70%) with security engineering responsibilities (30-40%). As a member of the AppSec team within the Security organization, you will:

Shape security practices across development teams. And empower them to build and ship secure products.
Own critical security services protecting sensitive data at scale.
Our Commitment to Applicants
Culture and Values at Zapier
Zapier Guide to Remote Work
Zapier Code of Conduct
Diversity and Inclusivity at Zapier

About You

-------------

You have strong Python backend development expertise, and have experience building and maintaining production services.
You have hands-on experience with Redis and PostgreSQL, and proficiency with distributed systems and cloud platforms (AWS).
You have a strong understanding of cryptographic principles. You have knowledge of authentication mechanisms, authentication / authorization patterns, and secure key management practices.
You have experience with security architecture and threat modeling. You have strong written and verbal communication skills to deliver constructive feedback regarding security matters to engineers and product designers, and an ability to balance security requirements with operational or business needs.
You understand secure development lifecycle and secure coding practices. You have knowledge of common web / API vulnerabilities and mitigations (e.g. OWASP Top 10). You think about your job as not just identifying individual vulnerabilities but also finding effective ways to eliminate whole classes of them.
Collaboration is second nature to you, and you're known for your willingness to roll up your sleeves and work alongside colleagues to achieve common goals.
You're adaptable. You've been in fast-growing companies and know how to build, change, and adapt to the needs of a company as it grows.
You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.

Things You’ll Do

--------------------

Security Services Development:
Develop core security infrastructure services focusing on key management, encryption, and authentication.

1. Build robust distributed systems leveraging Redis, PostgreSQL, and AWS services.
2. Maintain high code quality standards through comprehensive testing, monitoring, and documentation.
3. Design and operate scalable processes and build paved-path tooling that enable our engineers to ship secure products.

Security Threat Identification: Partner with development teams to conduct design reviews and threat modeling sessions.
Vulnerability Management: Support our public bug bounty program and leverage application testing tools (SAST, SCA) to identify, triage, and drive remediation of vulnerabilities.
Collaborative Security Support: Work closely with various other Security teams and partner with engineering teams to provide general ad hoc security support and technical/operational guidance.

How to Apply

----------------

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

Application Deadline:

-------------------------

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

2025-05-13

Engineering Manager, Marketing Technology

•

Private

251-1000

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers.

Location: Americas

MG4

Hi there!

We're looking for an Engineering Manager - MarTech to lead our Marketing Technology team within the Growth Engineering org. In this role, you will lead a team of engineers responsible for building, scaling, and maintaining Zapier's marketing technology stack. Your team’s mission includes enabling data-driven marketing strategies, enhancing customer experiences, and optimizing marketing operations through robust, scalable, and innovative technical solutions.

You’ll collaborate with Marketing, Data, and other cross-functional teams to ensure our systems are reliable, scalable, and aligned with business goals.

About You

-------------

You are an effective team builder and a skilled engineering leader who thrives in a fast-paced, data-driven environment. This isn't your first rodeo. You have several years of experience leading a team of engineers driving impact through technical innovation in marketing technology.
You’re comfortable with ambiguity and thrive in a rapidly evolving environment where priorities shift as new opportunities arise.
You are proficient in marketing technology ecosystems, including Content management systems, A/B testing & experimentation platforms etc.
You have a good understanding of marketing operations, customer segmentation, and data-driven marketing strategies.
You’re a collaborator. You leverage your strong communication skills to align on a shared vision and strategy with your Marketing partners, ensuring that everyone is on the same page and working towards common goals. Your ability to build relationships and foster cooperation leads to successful project outcomes and a cohesive team dynamic.
You’re an advocate for your cross-functional stakeholders. You actively seek input from stakeholders and integrate their feedback into decision-making processes. Your strategic approach and transparent communication style foster trust and alignment across teams, equipping them to handle changes and challenges effectively.
You’ve shipped production code and you know what great code looks like. You contribute to design discussions, review code, and establish quality standards for your team. A solid grasp of engineering skills is essential, along with a practical understanding of software development practices. Understanding the current state, anticipating future developments, and maintaining a strategic view is important to you.
You relish change and seek leverage. Zapier is growing and we’re adapting our systems with future growth in mind. You’re comfortable leading change. These changes will replace whole systems and move ownership in ways that may significantly alter the mission of your team. You see an opportunity to build a more capable company and can navigate short-term uncertainty.
You have excellent communication skills. You regularly work with engineers and other stakeholders from various disciplines, balancing engineering concerns, such as technical debt, with stakeholder concerns. Ideally, you find solutions that address both the team and user needs but if not, help build understanding around difficult decisions.
You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.

Things You'll Do

--------------------

Define the technical strategy for MarTech, collaborating with stakeholders across Marketing, Data etc. to align technical solutions with business goals.
Lead technical execution, including system design, architecture, and operational excellence, to ensure reliability and scalability of marketing technology solutions.
Collaborate closely with Marketing teams to enhance Marketing tooling and technology.
Stay on top of MarTech trends and innovations, ensuring Zapier remains competitive in its approach to customer engagement and acquisition.
Develop effective ways to communicate, monitor, and lead your team through weekly one-on-ones and team meetings.
Keep the leadership team informed on your team’s progress and challenges in ways that are easy and enjoyable to receive, like one-on-one's, update posts, and regular team hangouts.
Build rapport with each member of the Engineering Team and support them through coaching and mentorship to help level up their skills, and performance management when necessary.
Participate in code reviews, learning and spreading technical knowledge throughout Zapier - moving knowledge to documentation where appropriate.
Maintain a focus on our customers by using customer feedback to guide your team through tradeoffs. You’ll help your team understand when to be rigid on quality and how to be flexible and create with scope.
Actively recruit, onboard, and train new engineers at Zapier, as well as supporting the continuous improvement of hiring practices in Engineering

We'd love to hear why you think you'd excel in this role. In answering your application questions, please reference any particular aspects of the "About You" and "Things You Might Do" that resonate with your experience and skills.

How to Apply

----------------

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

Application Deadline:

-------------------------

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

2025-05-13

Site Reliability Engineer (Data)

•

San Francisco

Private

251-1000

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers.

About Zapier

----------------

We're humans who simply think computers should do more work.

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Job Posted: May 9, 2025

Location: Americas

Hi there! 👋 Are you passionate about building reliable systems that help data teams thrive at scale?

Zapier is looking for a Site Reliability Engineer to join our Data Platforms team. In this role, you’ll work alongside our existing SRE to level up the reliability, observability, and operational maturity of the modern data stack that powers internal products and customer facing across Zapier. From orchestrating workflows in Databricks to tuning performance in our data infrastructure, you’ll play a key role in keeping our data ecosystem healthy, scalable, and developer-friendly.

About You

-------------

You’re experienced, but still growing. You have 4+ years of experience in Site Reliability Engineering roles. You’ve worked in production environments, solved real incidents, and shipped platform improvements—but you’re also eager to learn and grow alongside a thoughtful, distributed team.

You know the cloud—and how to keep it healthy. You’re familiar with cloud-native architecture and services (we use AWS). You’ve helped teams build and maintain reliable workflows using tools like Terraform and you understand the tradeoffs behind infrastructure decisions.

You’re observability- and incident-driven. You know how to detect issues before customers feel them. You believe in rich metrics, structured logs, and smart alerting. You’ve contributed to incident response processes and helped teams learn from failure.

You bring an automation- and AI-first mindset. You’re not afraid to write code (Python, TypeScript, or Bash are all great) and believe deeply in Infrastructure as Code. You lean into tools, automation, and AI to reduce toil, improve deployment confidence, and free up teams to focus on meaningful work. You're are open to experimenting with AI tools to decrease toil and increase your impact.

You’re a strong communicator in a remote-first world. You can clearly describe problems, propose solutions, and write clean documentation others can follow. You’re comfortable collaborating asynchronously with cross-functional teams and support partners.

You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.

Things You’ll Do

--------------------

Level up reliability for our modern data stack – Help support and evolve our data platforms (including Databricks, Airflow and our LLMOps tooling) with reliability best practices and clear operational standards.
Improve observability and alerting – Partner with engineering teams to implement monitoring and alerting that supports ownership, reduces noise, and improves incident response metrics like MTTD (Mean Time to Detect) and MTTR (Mean Time to Resolve).
Automate and optimize operations – Build and maintain infrastructure-as-code, job orchestration logic, and internal tooling that reduce manual intervention and improve system resilience.
Participate in on-call and incident response – Share in our on-call rotation (~one week per quarter) and work alongside others to improve postmortems, retrospectives, and mitigation strategies.
Contribute to security and compliance readiness – Help evolve our access controls, auditability, and deployment practices in support of growing needs like sensitive Data security compliance.
Be a partner, not a gatekeeper – Work closely with Data Engineers, ML Engineers, and Backend Engineers to ensure platforms are reliable and empowering to use.

Bonus Points

------------

(Not required, but nice to have!)

Experience with tools like Airflow, Databricks, or Kubernetes.
Experience with Databricks administration, cost governance, or workspace security
Familiarity with data lake architecture (e.g., Delta Lake, Unity Catalog)
Exposure to compliance-driven environments (HIPAA, SOC 2, etc.)
Demonstrated AI fluency—whether it’s applying AI for troubleshooting, documentation, automation, or infrastructure tooling

How to Apply

----------------

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

Application Deadline:

-------------------------

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

2025-05-13

IT Systems Engineer

•

Private

251-1000

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers.

About Zapier

----------------

We're humans who simply think computers should do more work.

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Job Posted: 3/31/25

Location: India

Hi there!

We're looking for an experienced IT Systems Engineer to join our team. Zapier is on a mission to make everyone more productive at work. Zapier has helped millions of people build businesses through the power of automation.

This is an exciting role at Zapier in a growing team, and you will play a direct role in implementing and improving Zapier's IT infrastructure. Working closely with our Engineering, People Ops, and Security Teams you will implement, manage, automate, and support the tools and services that power a globally distributed engineering team.

We believe that a good IT experience is a perk, it keeps people productive and engaged rather than getting in the way. You will help to maintain a world-class Mac experience for our employees and streamline access management by implementing SSO applications and automating processes. You will help scale our IT infrastructure and processes to the next level as a service owner, and you will be crucial to its success as Zapier grows. This isn't an IT Helpdesk job, but assisting and providing great customer service for Zapier’s IT needs is part of the role.

If you’re interested in furthering your career at a fast-growing and profitable org, then read on…

About You

-------------

You’re a skilled IT Systems Engineer. We’re looking for 3+ years of direct hands-on experience in the roll-out, maintenance, and support of an expanding IT infrastructure. Our fleet is all MacOS.
You’re an excellent communicator. We’re a 100% remote team, and writing is our primary means of communication at Zapier.
You believe relationships are critical to success. You understand that building and maintaining trust across the organization is vital.
You’re creative and resourceful. You try as many angles as possible to implement simple and scalable IT solutions. You’re able to see the big picture but are pragmatic in implementing solutions that meet the needs of today. You must have strong attention to detail and an eye for creating an amazing employee experience.
You’re solid at time management. You’ll balance a variety of fast-moving projects, and pull the cord early when things go awry. As a part of a distributed team, you are trusted to work with minimal supervision.
You want to grow with us. As a part of a growing company, you have an opportunity to make an impact, and you’re keen to build processes that’ll make your job more efficient over time.
You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.

Things You’ll Do

--------------------

Zapier is a fast-growing and remote-first company, so you'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:

Your main responsibility will be managing our Okta instance, including implementing SSO applications, managing onboarding and offboarding and creating automation workflows with Okta Workflows & Zapier to improve the admin and end-user experience
Develop tools and processes to automate and optimize manual work, user account creation, and integrations with tools. You will frequently work with APIs to power our automations.
Triage and support IT issues as they arise. Build and improve automations to eliminate frequent requests.
Perform user account management as part of onboarding and offboarding.
Identify and implement improvements to our IT infrastructure.
Work with dozens of SaaS tools, such as Google Workspace, Jira, Slack, 1Password, Zoom, etc.
Work with the rest of the team to enhance our Mac experience.

Application Review:

Please note that to ensure our hiring team can review every application, we may remove this posting once we reach a certain number of applicants that allows us to respond in a timely manner. We will be able to repost the position once our review cycles have concluded. Thank you so much for your understanding!

How to Apply

----------------

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

Application Deadline:

-------------------------

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

2025-05-13

Sr. Manager, Demand Generation

•

San Francisco

Private

251-1000

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers.

About Zapier

----------------

We're humans who simply think computers should do more work.

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Job Posted: 3/26/2025

Location: North America

Hi there!

Zapier is on a mission to make automation work for everyone. As we expand upmarket and deepen our focus on enterprise, we are looking for a Senior Demand Generation Manager to lead our Demand Generation and Lifecycle teams, driving high-impact campaigns that generate sales pipeline and revenue.

This role will be responsible for developing and executing full-funnel demand generation strategies, working closely with Sales, Product Marketing, Lifecycle Marketing, and Performance Marketing to fuel Zapier’s continued growth in the mid-market and enterprise space.

About You

-------------

You are a demand generation leader with a strong track record of driving pipeline growth and 8+ yrs of experience. You know how to build and execute multi-channel marketing campaigns that engage the right audience and convert them into sales opportunities.
You understand how to fuel a Sales-Led Growth motion within a Product-Led Growth company. You’ve built Product Qualified Lead motions, leveraging email, in-product messaging, and behavioral signals to surface high-intent users and drive conversion at the right moment.
You understand the power of automation and how it transforms marketing. You enjoy building workflows that improve efficiency, whether it’s optimizing lead nurture sequences, automating reporting, or streamlining campaign execution. You’re naturally curious about AI and emerging marketing technologies, always looking for ways to experiment with new tools and enhance your team’s day-to-day work. You know your way around marketing automation platforms, CRM systems, and AI-driven solutions, and you’re excited about how AI can reshape demand generation.
You understand the full customer journey, from awareness to conversion to expansion. You have experience leading Account-Based Marketing (ABM) programs, working closely with Sales teams to engage high-value accounts. You also know how to optimize lifecycle marketing, ensuring leads move through the funnel with the right nurture strategies at each stage.
You’re a data-driven marketer who thrives on experimentation. You use insights to test, iterate, and optimize campaigns, always looking for ways to improve conversion rates and increase efficiency. You partner with Revenue Operations to ensure accurate tracking and reporting on MQLs, SQLs, PQLs, pipeline, and revenue impact.
You are a collaborative leader who can bring together teams across marketing and sales. You lead and mentor the Demand Generation and Lifecycle teams, fostering a culture of high performance, continuous learning, and innovation. While you won’t own paid media, you know how to work with the Performance Marketing team to align demand gen efforts with broader acquisition strategies.
You are a clear communicator who can distill complex strategies into simple, actionable plans. Whether it’s leading a team meeting, writing a strategy doc, or sharing insights with leadership, you ensure stakeholders understand what’s working, what’s not, and what’s next.
You thrive in fast-moving environments where priorities shift, new challenges arise, and opportunities emerge. You take ownership of your work, stay focused on business impact, and aren’t afraid to challenge the status quo to improve results.
You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.

Things You’ll Do

--------------------

Develop and execute demand generation strategies to drive qualified leads and pipeline for the Sales team, balancing PLG and SLG motions.
Lead the Lifecycle Marketing team, optimizing nurture programs, conversion strategies, and retention efforts.
Build and run Account-Based Marketing (ABM) programs, working with Sales and BDR teams to engage and convert strategic accounts.
Partner with the Performance Marketing team to align on paid campaigns, ensuring they support demand generation and pipeline goals.
Use data and insights to optimize performance, running experiments and iterating on campaigns to improve conversion rates and efficiency.
Collaborate with Revenue Operations to ensure accurate tracking of MQLs, SQLs, pipeline contribution, and revenue attribution.
Create a culture of experimentation, testing new approaches across email, ABM, webinars, content marketing, and lifecycle strategies.
Lead and mentor the Demand Generation and Lifecycle teams, ensuring alignment, clarity, and execution against key objectives.
Advocate for marketing’s role in revenue generation, ensuring demand gen efforts align with Sales and company-wide growth priorities.

How to Apply

----------------

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

Application Deadline:

-------------------------

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

2025-05-13

Engineering Manager, Edge

•

San Francisco

Private

251-1000

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers.

Location: Americas (EST to PST)

MG4

We're looking for an Engineering Manager to lead the Edge team at Zapier. We’re on a mission to make everyone more productive at work. Zapier has helped millions of people build businesses through the power of automation.

The Edge team sits at the heart of our infrastructure, where innovation meets impact. The work we do is foundational to the success of millions of users across the globe. In this role, you’ll have the opportunity to nurture a high-performing team, shape strategic direction, and foster meaningful outcomes for both Zapier and the people who rely on it every day.

This role blends strategy, technical leadership, and people-first management. You’ll support the Edge team in building and maintaining key infrastructure and services that power our automation platform. Your day-to-day will involve leading with empathy, communicating with clarity, and helping your team do their best work—sustainably.

Construct and monitor: Your team will build and run our vital business services, affectionately known as 'Zaps'. Your drive for engineering excellence and scalability will ensure that these services perform optimally, powering millions of users across the globe.
Execute and Authenticate: Your technical skills and strategic judgment will be instrumental to our operations. Your team will be responsible for executing and authenticating actions within our system, ensuring our users enjoy a seamless experience.
Enable and Empower: Your and your team’s work will be crucial to the continued evolution of Zapier's core workflow product along with the broader product catalog. Collaborating with other team leaders, you'll align technological advancements with broader company objectives.
Own and Evolve: Your team’s contribution will be both meaningful and valued. You'll take ownership of business metrics and work diligently towards their development. These metrics assist our entire organization in assessing performance and steering future strategy.

About You

You are an effective team builder. You're no stranger to this kind of work. You have at least two years of experience managing teams of Backend Engineers. You know how to hire, train, and develop engineers from all backgrounds. You understand the benefits of building a diverse and inclusive engineering team.
You’re a product thinker. As an Engineering Manager, you’ve worked to set goals, metrics, and a strategy for a product-focused Engineering team. You push your team to prioritize impactful work to meet the company’s goals.
You can keep track of, prioritize, and lead multiple projects. We're a small team, and there's no shortage of things you could be doing in a day. You'll carve out time for functional projects and make sure they solve real problems the team faces -- ideally making development even easier.
You have excellent communication skills. You regularly work with engineers and other stakeholders from various disciplines, balancing engineering concerns, such as technical debt, with product concerns. Ideally, you find solutions that address both the team and user needs but if not, help build understanding around difficult decisions.
You are a skilled engineering leader. You've got a strong background in leading a team of Engineers working in our stack (Python, Django or React, ES6 or Node.js, etc.). Even if you aren't a daily coder, you regularly exercise your coding muscles and try to be an asset in any technical context your team may need.
You're adaptable. You've been in fast growing companies and know how to build, change, and adapt to the needs of a company as it grows.
You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.

Things You'll Do

Partner closely with your engineering function and peer design function and product function to create a trio that tackles user problems and solutions.
Develop effective ways to communicate, monitor, and lead your team through weekly one-on-one’s and team meetings.
Keep leadership informed of your team’s progress in ways that are transparent, approachable, and engaging.
Mentor engineers and help them grow in their careers through coaching, sponsorship, and thoughtful guidance.
Participate in code reviews, learning and spreading technical knowledge throughout Zapier -- moving knowledge to documentation where appropriate.
Occasionally dive into the code; fixing bugs, improving developer experience, smoothing edges -- sometimes even spiking out small proofs of concept.
Collaborate across various disciplines (Product Managers, Designers, Researchers) to help set technical roadmaps that will achieve business goals through engineering best practices.
Actively recruit, onboard, and train new engineers at Zapier. This might involve tweaking the skills portions of interviews, or writing better documentation.

How to Apply

----------------

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

Application Deadline:

-------------------------

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

2025-05-13

Sr. Machine Learning Engineer

•

Private

251-1000

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers.

About Zapier

----------------

We're humans who simply think computers should do more work.

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Job posted: 5/12/2025

Location: Americas preferred

Hi there!

Are you ready to make a real impact in a dynamic and innovative environment? We're thrilled to invite you to join the Data AI/ML team at Zapier as a Senior Machine Learning Engineer!

As a member of our Data AI/ML team, you'll be at the forefront of our AI & Machine Learning initiatives. This is your chance to empower our product, business and engineering teams to leverage AI on a daily basis. You'll play a pivotal role in enhancing Zapier’s machine learning & AI tooling capabilities and influencing the way we build products using these tools. Your expertise will provide invaluable technical mentorship and assistance in scaling our use of AI/ML across the company.

Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

Even though our job description may seem like we're looking for a specific candidate, the role inevitably ends up tailored to the person who applies and joins. Regardless of how well you feel you fit our description, we encourage you to apply if you meet these criteria:

About You

-------------

You have 7+ years of experience working with Machine Learning (ML) in production (with at least 1-2 years experience specific to Large Language Models (LLM)). You have experience writing clean Python code with reproducible results. You have knowledge of ML/LLM data structures and modeling, software architecture, libraries and frameworks to create models that sufficiently meet the needs of project goals.
You combine your strong applied ML/LLM knowledge with statistical expertise (e.g. confidence intervals, regression modeling, significance testing). You have strong mathematics skills, especially in statistics, to create algorithms. This includes demonstrated experience with common ML techniques for deep data mining and exploration (e.g. predictive modeling, time series modeling, classification, and clustering techniques). Understand how to determine the right machine learning algorithms for a given task and evaluate their performance, including understanding the trade-offs between different models and selecting the most suitable one based on the data and problem at hand.
You have a strong understanding of how LLMs and ML models succeed in a production environment. You have experience developing and improving upon evaluation frameworks for LLMs which focus on performance, reliability, and bias assessment/mitigation. You have extensive experience working with user data to engineer features for models, select appropriate model architectures, tune model parameters, and evaluate model quality. You have familiarity with fine-tuning models to achieve their maximum performance, i.e. optimizing hyperparameters, handling overfitting, A/B testing, and improving the efficiency of algorithms.
You’re familiar with various prompt techniques for LLM grounding such as chain-of-thought, static few-shot examples, and dynamic few-shot. You’re familiar with Retrieval-Augmented Generation (‘RAG’) systems. You have an understanding of how to optimize knowledge retrieval for improved model accuracy and speed. You can apply your knowledge of different indexing/chunking strategies on the data to achieve desired goals. You understand semantic search and vector databases, and how they differ from classic retrieval methods and databases. Experience with reranking and knowledge graphs is a plus.
You have a strong engineering sense. You’re familiar with automating ModelOps/DataOps processes which include creating pipelines and understand how CI/CD processes work. You’re a stellar data wrangler and have experience cleaning and structuring data for modeling purposes.
You are a skilled written communicator. Zapier is a 100% remote team and writing is our primary means of communication. You communicate complex technical topics clearly and in an approachable way.
You have proven stakeholder management expertise. As a collaborative thought partner, you're gifted at explaining your findings clearly to a non-technical audience. You have experience partnering with product and engineering to deliver business value through scalable ML/LLM development and deployment.
You enjoy collaboration and knowledge sharing. You appreciate our team’s values of eagerness to collaborate with teammates with any level of statistical and ML/LLM knowledge, iterating over your deliverables, and being curious.
You are an out of the box thinker. You employ your creative thinking skills to come up with new solutions and approaches that meet business objectives. You have sound problem-solving skills to refine prototypes and troubleshoot performance issues. You remain up to date on the latest innovations in machine learning in order to develop solutions that scale.
You understand that perfect is the enemy of good. You will default to action by initially shipping solutions that simply work and work simply while iterating as needed.
You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.

Things You’ll Do

--------------------

Zapier is a fast-growing and remote-first company, so you'll get experience on many different projects to support our stakeholders. Here are some things you might get to help our teams with:

Work with Engineering teams to develop and improve ML and LLM models, as well as refine our systems and processes in the space.
Design, implement, deploy, and improve upon prompting for LLMs with comprehensive evaluation suites to assess model performance and reliability.
Collaborate with other Data teams to develop ML projects in various sectors of the business.
Create LLM and ML model prototypes based on project specifications.
Process data for model fine tuning and fine-tune models for maximum performance that meet business needs.
Build and deploy data models as well as RAG systems.
Implement changes to algorithms to improve ML model performance as well as troubleshoot and address problems with deployed ML models to improve user experience.
Develop data literacy programs and provide easy-to-use tools with clear documentation, examples, and tutorials.
Participate in the on-call rotation (about 1 week per quarter) to support our production services.

Our stack is best summed up by: Databricks, AWS(S3), Python/Typescript, Airflow, dbt, Kafka, Braintrust.

Senior Machine Learning Engineer vs Other Roles At Zapier

How do we discern between a ML Engineer vs Applied AI Engineer? The following are discrete topics we expect to see a deep competency in specifically for ML Engineers:

Strong background in statistics.
ML techniques for deep data mining and exploration.
Automating DevOps/ModelOps/DataOps processes with pipelines and CI/CD.
Data wrangling and building data pipelines.

How to Apply

----------------

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

Application Deadline:

-------------------------

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

2025-05-13

Sr. Technical Account Manager

•

San Francisco

Private

251-1000

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers.

About Zapier

----------------

We're humans who simply think computers should do more work.

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Job Posted: 04/29/2025

Location: North America (PST working hours required)

Hi there!

Zapier’s on a mission to make everyone more productive at work. We help people automate the boring and repetitive parts of their day so they can focus on meaningful work. We’re looking for a Sr. Technical Account Manager to join our growing Enterprise team. In this role, you’ll work directly with our most strategic customers, helping them design scalable workflows, troubleshoot technical issues, and build long-term automation strategies that drive business success.

Our Commitment to Applicants

About You

-------------

You’re deeply experienced in technical customer support for upmarket or Enterprise customers. You’ve spent 7+ years working in API support, SaaS environments, or consulting roles where solving complex technical challenges was the norm.
You have strong technical acumen. You can confidently read logs, debug highly technical workflows, and interpret error messages. You’re comfortable navigating the backend of systems and can troubleshoot issues that go far beyond surface-level symptoms.
You understand how webhooks, APIs, and authentication schemes work. You can explain these concepts to both technical and non-technical stakeholders and aren’t afraid to dive into a payload or script to figure out what’s wrong.
You’re familiar with common programming languages and coding concepts. You may not be a developer, but you can confidently read, understand, and debug basic code. Bonus points if you’ve got working knowledge working with JavaScript or Python, especially in automation or data transformation use cases.
You’ve worked closely with Enterprise customers and understand how their needs differ from self-serve or SMB segments. You tailor your approach to stakeholders with varied technical backgrounds and build trust by providing reliable and scalable solutions.
You’re an excellent written and verbal communicator. Whether it’s live on a Zoom call or documenting your findings, you convey complex information in clear and useful ways.
You love collaborating. From Sales and Success to Product and Engineering, you know how to partner cross-functionally to resolve issues and advocate for customer needs.
You’re passionate about automation. You stay up-to-date on industry trends and get excited about helping customers unlock value with Zapier.
You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.

Things You’ll Do

--------------------

Technical Support and Troubleshooting:

Provide 1:1 priority support for Enterprise customers, resolving business-critical issues promptly and effectively.
Offer comprehensive technical guidance and troubleshooting assistance through multiple channels such as scheduled Zoom calls, email, and support tickets.
Develop and present action plans and use case visualizations to assist customers in designing efficient workflows using Zapier.

Customer Relationship Management:

Build and maintain strong relationships with assigned customers and multiple stakeholders, acting as their dedicated support representative and internal advocate.
Schedule regular Zoom calls for customer check-ins, providing ongoing guidance, workflow reviews, and brainstorming expansion opportunities.
Manage a portfolio of assigned customers, ensuring proactive personalized attention, timely assistance, and strategic guidance.

Cross-functional Collaboration

Foster strong relationships with Sales, Success, Product, Marketing, and Engineering teams to ensure seamless customer support and integrate feedback into organizational processes.
Coordinate across teams to rapidly address complex issues and manage escalations.
Serve as a liaison between assigned customers and internal teams to maintain clear communication and deliver a top-notch customer experience.
Partner closely with the Customer Success teamto support development and implement customized success strategies for each customer.

Customer Strategy:

Implement processes for monitoring and analyzing customer health metrics, usage patterns, and engagement levels.
Provide regular health reports to customers and internal teams to proactively address potential issues.
Encourage proactive use of Zapier by guiding customers on best practices and advanced features to enhance productivity.

How to Apply

----------------

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

Application Deadline:

-------------------------

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

2025-05-13

Account Executive, SMB

•

San Francisco

Private

251-1000

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers.

About Zapier

----------------

We're humans who simply think computers should do more work.

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Job Posted: 5/8/2025

Location: Americas

Hi there!

We’re looking for an experienced Account Executive to join our growing Sales team. In this role, you’ll join the Core sales team and be responsible for selling Zapier’s Automation platform offerings to customers across the globe. A successful Account Executive has demonstrated success selling outbound to companies with under 250 employees and inbound to companies with 250+ employees. They can build a pipeline through both inbound and outbound channels, can successfully sell to both executive buyers of Zapier and technical end users of the product, work collaboratively with cross-functional teams (Product Marketing, Engineering, Demand Generation, RevOps, etc), and take ownership for the outcomes of the program.

If you want to advance your career at a fast-growing, profitable, impact-driven company, read

About You

-------------

You have 2+ years of demonstrated quota-carrying success in selling horizontal SaaS solutions to multi-stakeholder or technical organizations at the SMB and mid-market level, with a strong focus on automation, integrations, and enhancing tech stack efficiency.
Proven track record of success in closing SMB and Mid-Market software deals over $50K, and meeting or exceeding your sales quota
Strong understanding of APIs, integrations, and tools like Zapier, with the ability to explain their importance in modern tech ecosystems.
You're naturally curious about AI and regularly experiment with different AI tools to drive efficiency in your day-to-day work or personal life.
Demonstrated ability to discuss IT concerns, including security, scalability, compliance, and performance, in a credible and knowledgeable manner.
Excellent communication skills both with customers and within an organization
Ability to develop and navigate senior-level relationships quickly and effectively
You thrive in a state of ambiguity and are motivated by strong personal drive
You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.

Things You’ll Do

--------------------

Drive revenue for Zapier, owning the entire sales cycle through close
Deeply understand your customers to uncover customer needs and pain points
Navigate complex multi-party sales and win trust through consultative sales conversations with executives
Collaborate and work with Solutions Engineering, Customer Success Managers, Leadership, etc. to build strategic adoption plans for customers
Own sales activity and monthly revenue forecasting in Hubspot
Provide recommendations to our product teams to help influence our Enterprise roadmap

How to Apply

----------------

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

Application Deadline:

-------------------------

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

2025-05-13

Manager, Support

•

San Francisco

Private

251-1000

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers.

About Zapier

----------------

We're humans who simply think computers should do more work.

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Job Posted: 4/28/2025

Location: Americas Central Time (GMT-6) or Eastern Time (GMT-5), we are open to other locations but NOT other time zones.

We’re looking for an experienced Support Manager who will be responsible for our team aligned to the Central or Eastern (Americas) timezones. In this role, you'll support a Global Support team, and report to the Senior Manager of Global Support.

If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…

About You

-------------

As a Manager in the Global Support organization, you play a critical role in both the day-to-day excellence and long-term evolution of how we support our customers at Zapier. You'll lead and mentor a team of Individual Contributors (with future potential to manage Team Leads), ensuring the delivery of world-class support and a consistently positive customer experience. This role requires a strong focus on performance management, cross-functional collaboration, and strategic contributions that align with both departmental and company-wide goals. At the core, you bring a deep sense of customer centricity—consistently putting the customer’s needs at the center of your decisions and advocating for what’s best for them. You genuinely enjoy working with our users directly and aren’t afraid to jump in—whether it’s through hands-on support, or solving issues side by side with your team. You thrive on making things easier, faster, and more impactful for our customers every day.

You are not only accountable for results—but for shaping how we get there. You’ll apply a strategic mindset to how your team operates, continuously identifying opportunities to improve customer experience, influence process efficiency, and evolve Support’s role as a value driver across the business.

Your leadership approach should combine clear performance expectations with a growth-forward mindset—developing team members through regular coaching, supporting their long-term career progression, and highlighting and celebrating meaningful impact. You’ll hold space for your team to thrive, while consistently raising the bar.

Cross-functional collaboration is critical, and you’ll build strong relationships across Product, Sales, Engineering, and Support Operations to proactively unblock issues, raise insights, and ensure Support is delivering at a high level. You’ll also lead and support key departmental projects, and consistently bring forward new ideas that align with Zapier’s strategic bets and our vision for fast and accurate support.

Above all, you’ll be a visible and engaged leader—balancing team coaching, customer insight, and strategic execution to ensure your team is set up to deliver exceptional results.

You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.

Key Responsibilities

------------------------

As a manager, your ability to adapt and allocate time effectively to different areas will be critical to your success and the success of your team.

Team performance: Leading and mentoring your team to provide exceptional support, with a focus on high performance and team member development. This includes coaching, performance tracking, conducting regular one-on-one sessions, and fostering a positive team culture.
Customer Connection: Spending a minimum of 2 hours in customer facing queues each week to maintain product knowledge and hear from customers directly, ensuring you stay connected to the customer experience.
Operational excellence: Ensuring smooth operations and collaborating with other teams (such as Support Operations and Engineering). This involves optimizing processes and making sure your team is appropriately trained and following best practices.
Evolving Support as a business operator/owner: Driving and overseeing support projects aligned with company goals and strategy, and evolving your team’s workflows as Support scales. This includes planning, coordination, and ensuring high-quality deliverables on strategic projects.
Company strategy and business awareness: Understanding the company’s strategy and how your team’s efforts contribute to the overall mission. Keeping your team aligned with company goals and providing relevant updates and guidance as business priorities evolve.
Communication, Collaboration & Change Management: Building strong relationships with stakeholders and promoting a “first team” approach to problem-solving. Hosting team meetings, encouraging feedback and participation, and effectively leading your team through change initiatives.
Leader accountability & growth: Set aside time to track your impact, seek feedback, and regularly reflect on how you’re showing up as a leader. Demonstrate follow-through on your goals and actively develop your leadership craft.
Diversity, Inclusion, Belonging and Equity (DIBE): Promoting a diverse and inclusive team culture. Ensuring equitable opportunities for all team members and actively fostering a sense of belonging on your team.
Interviews (ad hoc): Interviews should take up less than 5% of your total time. Given current hiring plans, interview blocks should not be baked into your week and instead prepare for possible future batches of interviews by working through priorities with your Manager.

Key Performance Indicators:

Team performance (directs and indirects)
Strategic impact & project execution
Customer experience & operational goals
Change leadership & team communication
Talent management & leadership accountability
Engagement and satisfaction
Hiring & capacity planning

How to Apply

----------------

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

Application Deadline:

-------------------------

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

2025-05-13

Junior Analyst Intern (Summer 2025 Internship)

•

Series B

51-100

Metronome is the leading usage-based billing platform built for modern software companies. We help teams launch products faster, iterate on pricing quickly, and deliver a first-class billing experience—all with speed, control, and confidence.

2025-05-13

Engineering Manager, Product Platform

•

Series B

51-100

Metronome is the leading usage-based billing platform built for modern software companies. We help teams launch products faster, iterate on pricing quickly, and deliver a first-class billing experience—all with speed, control, and confidence.

About the Role

--------------

We are looking for an Engineering Manager who has a solid track record of developing and nurturing high-performing platform engineering teams. As the leader of our core product platform team, you'll bridge the gap between our infrastructure layer and product engineering teams, ensuring our business logic services are scalable, reliable, and enable rapid product innovation. The ideal candidate will deeply understand technical details while excelling at helping engineers deliver both incremental value and large-scale projects. You know how to support engineers at all stages of their career and are motivated to help them do their best work.

What You'll Do

--------------

Drive execution and delivery: Oversee multiple mission-critical projects that power Metronome's billing platform. Partner with engineers, technical leadership, product managers, and cross-functional stakeholders to set priorities, define milestones, and ensure timely, high-quality delivery of systems that process millions of invoices.
Manage engineers: Provide coaching, feedback, and mentorship to a group of 10+ engineers, enabling their professional growth while maintaining high standards for technical excellence and operational reliability.
Recruit and retain top talent: Play a key role in hiring skilled engineers and creating an environment that maximizes their potential and impact. Build a team culture that emphasizes both innovation and operational excellence.
Drive org-level initiatives: Champion initiatives that solve broad engineering challenges. Whether improving our observability systems, enhancing testing strategies, refining our SLO frameworks, or strengthening our mentorship program, you'll help establish best practices that elevate the entire engineering organization.

Impact You'll Have

------------------

Enable rapid scaling: You'll lead the team responsible for creating high-throughput services that can handle exponential customer growth, allowing Metronome to serve increasingly larger customers without service degradation.
Establish engineering excellence: By defining and implementing robust SLOs and SLAs, you'll create a culture of reliability that gives customers confidence to build Metronome into their core business operations.
Accelerate product velocity: Your team will build the foundational services and developer tools that enable product engineers to ship new features faster and more safely, directly impacting our ability to innovate in the market.
Drive technical transformation: Under your leadership, the platform will evolve to support increasingly complex pricing models and billing scenarios that were previously impossible, unlocking new market opportunities for Metronome.
Champion operational maturity: You'll transform how Metronome approaches production incidents, on-call responsibilities, and system reliability, resulting in happier engineers and more satisfied customers.
Cultivate engineering talent: The engineers on your team will grow technically and professionally through your mentorship, becoming future technical leaders who drive Metronome's continued success.

Qualifications

--------------

2+ years of engineering management experience: You’ve led platform-focused teams, including senior engineers.
5+ years of technical experience: You’ve been in a highly technical role and understand what makes a great software engineer.
Strong organizational skills: You excel at managing multiple projects from concept to delivery and production support.
Experience building and supporting teams: You’re skilled in hiring, coaching, and performance management.
Commitment to inclusivity: You build diverse and inclusive teams through empathetic and direct communication.

Compensation

The estimated base salary range for this role is $196,800 - $246,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

2025-05-10

Full Stack Developer (Contractor) – Garnish App (iOS + Android)

•

Garnish Global

Remote

Private

1-50

Garnish Global unlocks access to engaged learning to activate potential. We are a mobile-first, people first, smartphone APP to link interactive training and gamified education to customer service, job satisfaction and performance for fast-growing emerging markets. By decreasing obstacles and increasing motivation to learning, we strengthen connection to employees and customers. Garnish creates access and pathways to untapped workforces.

Skills Required:

Typescript, React, CSS, MongoDB, PostgreSQL, Kubernetes, Docker

About Garnish

Garnish Global is a quiz-based, mobile training platform that partners with clients in emerging markets to increase their employee knowledge and engagement for companies based in those fast-growing, emerging markets like South Africa, Kenya, Uganda, Tanzania, and Mozambique.

Garnish delivers rich data reporting to help clients track and improve employee performance. Our platform is driven by a web-based CMS that manages course content, client administration, user management, and reporting.

Originally developed by jācapps (see case study), Garnish is now seeking a new developer to take over and enhance the platform as we continue to grow.

Tech Stack Overview

Backend: NodeJS (Typescript/Javascript), MongoDB (primary database), PostgreSQL (for Keycloak authentication)
Microservices architecture communicating via REST APIs and NATS event bus
Authentication: Keycloak
Containerization and orchestration: Docker and Kubernetes

You will receive a full technical handoff and virtual onboarding session with the original app development team.

Scope of Work

Immediate priorities:

Improve data reporting (e.g., per quiz/course scoring)
Enhance user management and course management features
Add auto-read functionality (text-to-speech)
Connect users to local retailers via geo-targeting (supply/demand linking)

Phase 2 priorities:

Launch “BeBetter” Program (reward-based features):
- Daily/weekly challenges
  - Quick quizzes
  - Proof of skill uploads (photo/audio/video)
- In-app feed celebrating employee achievements
- See one-sheet overview

Access Information

Download on App Store or Google Play
In-app: Create a new account
Use access code: GARNISH-DEMO
Select "Admin" under Division
If you would like to review user experience, here are answers for the quizzes.

Compensation

Part-time, remote contractor role

How to Apply

Interested candidates should contact info@garnishglobal.com with a brief introduction and relevant work samples or resume.

2025-05-09

Senior Financial Planning and Analysis Analyst

•

Boston

Public

1001-5000

Headquartered in Boston, Massachusetts, CarGurus is the all-in-one platform that’s moving the entire car shopping journey online and guiding customers through each step. This includes everything from selling an old car to financing, purchasing, and delivering a new one. Today, millions of consumers visit cargurus.com each month, and more than 30,000 dealerships use our products. We have a people-first culture that fosters kindness, collaboration, and innovation, while empowering our Gurus with tools and resources to fuel their career growth. Our goal is to give all people—consumers, dealers, and our employees—the power to reach their destination.

Role overview

As a Senior Financial Analyst, you will partner with Executive leadership throughout the company in driving growth and decision-making through financial analysis, strong leadership capabilities and empowerment to own and drive forward new processes. This position will play a pivotal role in supporting the Marketplace business and its products while maintaining a strong focus on long-term growth. This person will collaborate heavily with Accounting on month-end close, reporting, and variance analytics, while also supporting the business in short-term forecasting, long-term modeling and ad hoc analyses.

What you'll do

Lead executive-level financial reviews with various business leaders in support of reporting, budgeting, and forecasting deliverables.
Become a trusted business partner to assigned Opex and Corporate functions, such as (but not limited to) Finance, HR, Legal & Executive, etc. and become their main Finance support for both recurring and ad hoc items.
Ensure that forecast/plans for assigned functions are entered into Adaptive planning tool in a timely manner for on-time delivery of Corporate deliverables.
Provide thoughtful, proactive and comprehensive financial analyses to business partners, bringing to bear various data sources to drive informed decisions within the Company.
Support Accounting's close process, including review and analysis of the general ledger, monthly accruals, and provide variance explanations for your assigned areas.
Assist FP&A Managers and Directors with ad hoc projects, analysis preparation, commentary, and presentation materials as needed.
Respond to ad hoc financial analyses, special projects, and other similar or related duties as required or requested.

What you'll bring

Bachelor’s degree in Finance, Economics, Accounting, or a related major required.
Minimum 3-5 years of relevant experience, ideally working closely with FP&A close & forecast reporting and Accounting knowledge base
Ability to work with different functional groups and levels of employees effectively and professionally to achieve results.
Experience with NetSuite ERP, or similar, required.
Experience with Adaptive Planning, or similar, required.
Deep understanding of GAAP, Non-GAAP and interpretation of financial statements.
Consistently demonstrate behaviors that reflect initiative, intelligence, strong attention to detail, and integrity in striving for continuous improvement while driving business results.
Excellent written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
Strong Excel and financial modeling skills.
Strong work ethic and standout colleague.
Ability to work independently with an ownership mindset.

2025-05-08

Senior Cloud FinOps Engineer

•

Boston

Public

1001-5000

Headquartered in Boston, Massachusetts, CarGurus is the all-in-one platform that’s moving the entire car shopping journey online and guiding customers through each step. This includes everything from selling an old car to financing, purchasing, and delivering a new one. Today, millions of consumers visit cargurus.com each month, and more than 30,000 dealerships use our products. We have a people-first culture that fosters kindness, collaboration, and innovation, while empowering our Gurus with tools and resources to fuel their career growth. Our goal is to give all people—consumers, dealers, and our employees—the power to reach their destination.

Role overview

Reporting to the Director of Cloud and Reliability, as a Senior Cloud FinOps Engineer at CarGurus you will be responsible for building a FinOps practice ensuring financial efficiency in our AWS and Kubernetes-based infrastructure. You will work closely with the Director of Cloud and Reliability to build and scale our FinOps strategy from the ground up. Your technical expertise with AWS, Terraform, Kubernetes (K8s), and cost attribution strategies will be crucial in optimizing our cloud expenditures and supporting our environment. This role requires a self-starter with the ability to interact effectively with finance, engineering leaders and beyond.

What you'll do

Develop and implement a FinOps strategy to manage cloud costs effectively.
Monitor and analyze cloud spending patterns, providing insights and recommendations to optimize usage and reduce waste.
Collaborate with FP&A, Engineering Managers, and other stakeholders to align financial goals with business objectives.
Build and maintain dashboards, reports, and KPIs to track cloud usage and cost metrics.
Establish best practices and governance policies for cloud cost management.
Provide training and support to engineering teams on cost-efficient cloud usage.
Lead the implementation of cost-saving initiatives and reporting processes in an AWS and Kubernetes environment.
Design and implement tagging and attribution strategies to ensure accurate cost allocation and resource tracking.
Partner with the Director of Cloud and Reliability to build and scale the FinOps practice like a startup.

What you'll bring

You've got proven experience in a FinOps role or similar capacity, managing cloud costs in an enterprise setting.
You've got in-depth knowledge of AWS cloud services and cost management tools, maybe even some certifications like AWS Solutions Architect.
You've got strong technical skills with Terraform, Kubernetes (K8s), and tagging and attribution strategies.
You've got excellent analytical skills with the ability to interpret complex financial data and provide actionable insights.
You're adept at building effective partnerships with FP&A, Engineering Managers, and other stakeholders.
You're skilled in communicating and explaining technical concepts to non-technical audiences.
You've got experience with cloud cost management tools such as AWS Cost Explorer, CloudZero, CloudHealth, or similar platforms.
You've transformed an engineering culture to embrace cost-efficient cloud usage and accountability.
Self-starter who thrives in a fast-paced, dynamic environment and manages multiple priorities effectively.
Certifications in FinOps, AWS, or Kubernetes are highly desirable.
Familiarity with agile methodologies and DevOps practices.
Experience with CI/CD pipelines and infrastructure-as-code tools.
Knowledge of financial modeling and budgeting processes.

2025-05-08

CTO/VP of Engineering - Climate Focused AI FinTech

•

Ezra Climate

Remote

Private

1-50

Ezra helps capital move at the speed of software, accelerating the deployment of capital into world positive solutions.

About Us

Ezra Climate is a venture-backed startup building solutions at the intersection of sustainable finance and artificial intelligence. Our mission is to accelerate capital deployment to climate solutions and other world positive investments. Finance is a huge lever we can pull to get more climate technology deployed in the world, and we believe our software platform can meaningfully accelerate progress. AI applications and agents are foundational to our suite of solutions. We move fast, stay close to our customers, experiment constantly, and believe in launching, learning, and iterating quickly. We’re a small and experienced team with former leaders of companies like Mosaic, IDEO, and New Energy Nexus.

About the Role

We are seeking a highly experienced VP of Engineering to lead our technical team and drive the development of our AI-powered applications in the climate finance space. You will be responsible for the overall technical strategy, execution, delivery, and maintenance of our products. This role requires a seasoned leader with 10+ years of experience in both AI and full-stack engineering, who can build, mentor, and manage a high-performing team including in-house and out-sourced developers. You will be instrumental in shaping our engineering culture, processes, and architecture.

Core Responsibilities

● Lead and manage our nascent, rapidly growing engineering team, including hiring, mentoring, and performance.

● Develop and execute the overall technical strategy and roadmap for Ezra.

● Oversee the design, development, and deployment of full-stack applications that integrate LLMs and other AI services.

● Ensure the implementation and fine-tuning of our full AI pipeline(s) including RAG systems.

● Establish and maintain robust data processing pipelines for financial and climate-related documents.

● Collaborate closely with product and business teams to define requirements and prioritize development efforts.

● Implement and maintain monitoring, logging, and validation systems for our products.

● Drive continuous improvement of engineering processes and best practices.

● Ensure reliability, security, and scalability of our products.

Required Skills & Experience

● 10+ years of experience in full-stack web development with recent focus on AI/ML engineering.

● Proven track record of leading and managing engineering teams, starting with the scrappy early-stage phase.

● Extensive experience integrating AI/ML services via APIs (e.g., OpenAI, Anthropic, etc.).

● Deep understanding of large language model APIs, prompt engineering, and LLM workflow design.

● Experience with modern web stacks and frameworks (React, Node, or similar) and API development.

● Strong system design and architecture skills.

● Excellent communication skills and ability to explain complex technical concepts to non-technical stakeholders.

● Experience in hiring, mentoring, and developing engineering talent.

Preferred Qualifications

● Familiarity with financial data and documents.

● Experience with RAG implementations and vector databases.

● Experience with agentic AI platforms and tools such as LlamaIndex, LangChain, LangFlow, Dify, Braintrust, or others.

● Experience deploying AI/ML software to cloud platforms such as AWS, GCP, Fly.io, Heroku, or others.

● Understanding of security best practices for financial applications.

● Experience in fintech and/or climate tech.

You'll Excel in This Role If You

● Enjoy the earliest stages of building a company and products including rapid prototyping to finding product-market fit.

● Enjoy a wide range of engineering areas including front-end, full-stack, back-end, and AI pipelines.

● Enjoy scaling up tech infrastructure and teams as a company goes into growth mode.

● Are a strategic thinker and can develop a long-term technical vision.

● Have a passion for building and leading high-performing teams.

● Enjoy a balance of strategic planning and hands-on technical leadership.

● Are passionate about climate finance and sustainability.

● Enjoy solving complex problems with cutting-edge technology.

Our Development Philosophy

We believe in moving fast and learning from our customers. Our ideal candidate is someone who:

● Takes ownership of projects and drives them forward independently, but asks for help and collaborates with the rest of the team seamlessly.

● Gets excited about building quick prototypes to test ideas.

● Is comfortable making technical decisions autonomously, but bringing the leadership team along at the same time.

● Values customer feedback and can incorporate it quickly into solutions.

● Can balance speed of delivery with code quality.

● Enjoys the energy of a fast-moving startup environment.

What We Offer

● High autonomy and ownership of your work.

● Fast-paced, experimental environment where you can see your ideas come to life quickly.

● Direct access to customers and immediate feedback on your work.

● Opportunity to work on meaningful problems at the intersection of climate change and technology.

● Competitive salary and equity package.

● Remote-friendly work environment.

● Comprehensive health benefits.

● Flexible vacation policy.

Interested candidates should submit their resume and any relevant projects/portfolios to hiring@ezraclimate.com.

We are committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

2025-05-08

Senior Software Development Engineer, React Native

•

Boston

Public

1001-5000

Headquartered in Boston, Massachusetts, CarGurus is the all-in-one platform that’s moving the entire car shopping journey online and guiding customers through each step. This includes everything from selling an old car to financing, purchasing, and delivering a new one. Today, millions of consumers visit cargurus.com each month, and more than 30,000 dealerships use our products. We have a people-first culture that fosters kindness, collaboration, and innovation, while empowering our Gurus with tools and resources to fuel their career growth. Our goal is to give all people—consumers, dealers, and our employees—the power to reach their destination.

2025-05-07

Senior Pricing and Packaging Analyst

•

Boston

Public

1001-5000

Headquartered in Boston, Massachusetts, CarGurus is the all-in-one platform that’s moving the entire car shopping journey online and guiding customers through each step. This includes everything from selling an old car to financing, purchasing, and delivering a new one. Today, millions of consumers visit cargurus.com each month, and more than 30,000 dealerships use our products. We have a people-first culture that fosters kindness, collaboration, and innovation, while empowering our Gurus with tools and resources to fuel their career growth. Our goal is to give all people—consumers, dealers, and our employees—the power to reach their destination.

Role overview

As a core member of the Pricing & Packaging team, this role will play a key part in developing pricing & packaging strategies that help meaningfully grow revenue at CarGurus. This role will be responsible for identifying and designing value-based pricing strategies across our diverse product portfolio and for working closely with cross-functional teams to test and launch these new pricing approaches. This role is hybrid 3x per week out of our Back Bay office.

What you'll do

Lead the design of value-based pricing and packaging strategies that align with customer needs and business objectives
Design and execute thorough quantitative analyses using statistical techniques such as regression to reach pricing, packaging, segmentation and discounting recommendations
Conduct qualitative and quantitative market research, competitive assessments and product usage analysis to inform pricing decisions
Partner with the sales, marketing, finance, product, and engineering departments to help translate recommendations into actions that help grow the business
Monitor performance of existing pricing and packaging structures and identify opportunities to accelerate growth

What you'll bring

4+ years of relevant work experience in an analytical and strategic role across data analytics, management consulting, investment banking or business intelligence. Direct pricing & packaging experience a plus
Exceptional analytical and problem solving skills. Able to break down ambiguous problems and apply a first principles approach to solving them
Advanced technical skill set. Working knowledge of SQL and Python. Must be comfortable applying statistical techniques such as regression and trend analysis to uncover actionable insights from large data sets
Strong communicator. You can crisply communicate actionable data-driven insights to all audiences
Highly autonomous and self-directed, with the ability to drive projects from conception to execution in a fast-paced environment

2025-05-06

Senior Machine Learning Operations Engineer

•

Boston

Public

1001-5000

Headquartered in Boston, Massachusetts, CarGurus is the all-in-one platform that’s moving the entire car shopping journey online and guiding customers through each step. This includes everything from selling an old car to financing, purchasing, and delivering a new one. Today, millions of consumers visit cargurus.com each month, and more than 30,000 dealerships use our products. We have a people-first culture that fosters kindness, collaboration, and innovation, while empowering our Gurus with tools and resources to fuel their career growth. Our goal is to give all people—consumers, dealers, and our employees—the power to reach their destination.

2025-05-06

Accountant

•

New York City

Series B

51-100

Metronome is the leading usage-based billing platform built for modern software companies. We help teams launch products faster, iterate on pricing quickly, and deliver a first-class billing experience—all with speed, control, and confidence.

About the Role

--------------

This isn’t your typical back-office role. You’ll be setting up and streamlining our financial operations as our first internal accounting hire—ensuring every transaction is accurate, every report is insightful, and every process is built to last. You’ll be the go-to person for month-end close process, ensuring our systems all speak the same financial language, and our accounting data is clean.

What You'll Do

--------------

Daily Operations & Controls:

Manage day-to-day tasks including accounts payable/receivable, general ledger entries, and bank reconciliations.
Develop, document, and refine internal controls and processes as our company scales.

Revenue & Financial Reporting:

Ensure that revenue, deferred revenue, and accounts receivable entries meet GAAP and ASC 606 standards.
Prepare monthly, quarterly, and annual financial statements, budgets, and forecasts.
Conduct meticulous reviews of system reports to guarantee data completeness and accuracy.

Cross-Functional Collaboration:

Work closely with Revenue Operations, finance, legal, and executive teams to resolve revenue accounting challenges.
Assist external auditors during annual audits and support ad-hoc financial analyses as needed.

Process Improvement:

Identify and implement opportunities for automation and efficiency improvements—because even finance can get an upgrade.

Qualifications

--------------

You hold a Bachelor’s degree in Accounting, Finance, or a related field; CPA or equivalent certification is a strong plus.
You have 7+ years of relevant experience, ideally within SaaS finance or a high-growth tech environment.
You’re well-versed in ASC 606 and GAAP, with a proven ability to reconcile complex revenue streams.
You excel in Microsoft Office and G Suite, with advanced Excel skills. Proficiency with SQL and experience with accounting ERP systems (like QBO and NetSuite) are a bonus.
You’re detail-oriented, proactive, and thrive in fast-paced environments where precision matters.
You communicate clearly and work effectively with cross-functional teams to drive strategic decision-making.

Compensation

The estimated base salary range for this role is $134,640 - $168,300. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

2025-05-02

Strategic Finance Manager

•

New York City

Series B

51-100

Metronome is the leading usage-based billing platform built for modern software companies. We help teams launch products faster, iterate on pricing quickly, and deliver a first-class billing experience—all with speed, control, and confidence.

About the Role

--------------

Metronome is seeking a dynamic Strategic Finance Manager to play a pivotal role in identifying and capitalizing on opportunities that drive our business forward. As a key member of our Finance Team, you will support management in building and maintaining growth models, forecasts, and ad-hoc analyses to optimize revenue, spending, and overall financial performance. Your work will be critical in operationalizing budgets, identifying key investment opportunities, and ensuring that our financial strategies align with our OKRs. This role is ideal for a top-performing professional who thrives in a fast-paced environment and demonstrates extreme ownership in diagnosing challenges, analyzing solutions, and driving impactful implementations.

This role requires applicants to based in New York City or willing to relocate.

What You'll Do

--------------

Build and maintain dynamic growth, financial models, and forecasts that drive revenue and spend optimization budget variance analysis, revenue forecast, customer metric tracking (LTV, and CAC payback, rule of 40, etc.) to evaluate key business opportunities and support decision-making
Function as a hands-on, strategic partner to business leaders, working closely with the Head of Finance to craft actionable business recommendations based on key metrics and insights.
Assist with planning exercises and manage the quarterly and annual budgeting cycles, ensuring efficient processes for budgeting, forecasting, and performance reporting
Assess key metrics across the business to align financial models with our strategic objectives and OKRs.
Maintain scalable financial reports and models to validate and communicate quarterly business reviews, and work closely with the Accounting team on initiatives such as the monthly close process
Identify opportunities to streamline financial analysis and reporting processes, taking extreme ownership of your role in driving operational efficiency
As we build out our data analytics team, partner with them to source and structure data, ensuring that our forecasts and KPIs are reliable and accurate

Impact You'll Have

----------------------

Collaborate with department leaders to support the businesses financial goals, and drive high-priority initiatives
Own the full lifecycle of Financial Planning and Analysis, from table stakes P&L and Burn modeling, budget variance analysis, to driving strategic projects as a business partner
Partner cross-functionally with R&D, S&M, and G&A leaders to set and execute key financial metrics and strategic initiatives, driving alignment across the organization.

Qualifications

--------------

6+ years in investment banking, private equity, or within a high-growth technology/SaaS company in strategic finance or FP&A roles
Expert-level Excel skills with extensive experience in building P&L, LTV, and CAC models and analyzing large data sets
Solid understanding of US GAAP
Exceptional quantitative and qualitative analytical skills, with expertise in building and executing data-driven strategies
Outstanding verbal and written communication skills, with a strong ability to translate data into clear, impactful narratives
A self-starter who thrives on ownership and has a bias toward action, even in ambiguous or fast-changing environments
Comfortable tackling open-ended, complex questions and iterating quickly on solutions
Collaborative and adept at building strong relationships with cross-functional teams

Bonus Points

Experience at enterprise and infrastructure SaaS
SQL expert

Compensation

The estimated base salary range for this role is $139,200 - $174,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

2025-05-02

Data Analytics Consultant (Contract)

•

Series B

51-100

Metronome is the leading usage-based billing platform built for modern software companies. We help teams launch products faster, iterate on pricing quickly, and deliver a first-class billing experience—all with speed, control, and confidence.

About the Role

--------------

Metronome is seeking an experienced Data Analytics Consultant to leverage our data to produce new datasets that help our clients address a wide range of business use cases. The primary goal is to create data solutions for revenue recognition, daily revenue tracking and analysis, margin optimization, and other financial insights.

This is a contract position requiring 10-20 hours per week with potential to convert to full-time based on business needs. The role offers high visibility and impact, as you will enable our users to solve billing challenges using critical product usage and revenue data.

What You'll Do

--------------

Build data models and datasets for revenue recognition, daily tracking, and commit burn analysis to support key financial use cases
Develop interactive dashboards and visualizations in Hex that make complex billing data accessible to stakeholders
Evaluate and recommend improvements to Metronome's data models to better support business needs
Create proof-of-concept predictive models for revenue forecasting, pricing optimization, and other business-critical insights
Present findings and collaborate with cross-functional teams to understand evolving data requirements
Conduct ad-hoc analyses to support strategic decision-making

Impact You'll Have

------------------

Your work will be critical to the core of Metronome's offering
The Metronome team will be more well-rounded because you bring your unique perspective and skills to help create an inclusive environment focused on delivering value to our customers

Qualifications

--------------

3+ years of experience in data analytics, business intelligence, or similar roles
Strong SQL skills with experience querying large datasets
Proficiency with Python for data analysis and visualization
Experience with BI tools, particularly Hex
Background in revenue modeling, financial analysis, or SaaS metrics preferred
Demonstrated ability to work in early-stage environments with limited data infrastructure
Strong communication skills for presenting complex analyses to stakeholders

We don't filter based on current expertise, so at Metronome you will learn:

AWS data stack (S3, Athena, etc.)
Working with parquet and iceberg table formats
Python scripting for data transformation
Advanced data visualization techniques in Hex
EMR for Spark jobs

Compensation

The pay range for this role is $125-150/hour paid on a monthly basis.

2025-05-02

Senior Software Development Engineer

•

Boston

Public

1001-5000

Headquartered in Boston, Massachusetts, CarGurus is the all-in-one platform that’s moving the entire car shopping journey online and guiding customers through each step. This includes everything from selling an old car to financing, purchasing, and delivering a new one. Today, millions of consumers visit cargurus.com each month, and more than 30,000 dealerships use our products. We have a people-first culture that fosters kindness, collaboration, and innovation, while empowering our Gurus with tools and resources to fuel their career growth. Our goal is to give all people—consumers, dealers, and our employees—the power to reach their destination.

2025-05-01

Payroll Analyst

•

Boston

Public

1001-5000

Headquartered in Boston, Massachusetts, CarGurus is the all-in-one platform that’s moving the entire car shopping journey online and guiding customers through each step. This includes everything from selling an old car to financing, purchasing, and delivering a new one. Today, millions of consumers visit cargurus.com each month, and more than 30,000 dealerships use our products. We have a people-first culture that fosters kindness, collaboration, and innovation, while empowering our Gurus with tools and resources to fuel their career growth. Our goal is to give all people—consumers, dealers, and our employees—the power to reach their destination.

Role Overview

CarGurus is seeking a detail-oriented and collaborative Payroll Analyst to join our People & Talent team. In this role, you'll support the launch and ongoing operations of both bi-weekly and semi-monthly payroll cycles. This position plays a key part in ensuring that employees across the U.S. and internationally (UK, Ireland, and Canada) are paid accurately and on time.

The Payroll Analyst will also be responsible for generating recurring reports, supporting annual payroll projects, and partnering with Accounting on journal entries. Our Payroll team also leads commission and bonus payrolls, manages benefit accruals, and ensures compliance across all payroll processes.

What You’ll Do

Support end-to-end payroll processing across multiple countries (U.S., UK, Ireland, and Canada).
Collect and validate payroll data across departments and teams.
Input and maintain payroll data within Workday HRIS.
Ensure accurate recordkeeping of payroll transactions and documentation.
Manage payroll workflows to ensure timely and precise processing.
Maintain employee tax allocations in Workday.
Reconcile payroll prior to transmission and validate results post-processing.
Ensure employee hours are submitted and approved accurately in Workday.
Assist with payroll amendments and year-end reporting (W-2s, W-2cs, 1095-Cs).
Build and maintain ad hoc payroll and financial reports
Process off-cycle and manual payments as needed.
Manage the payroll inbox and respond promptly to inquiries.
Complete employment verification requests.
Support the Payroll Manager with daily operations and issue resolution.
Assist with internal and external payroll audits.
Collaborate with the People Operations team on special projects.
Support payroll-related equity transactions.

What You’ll Bring

3–4 years of hands-on experience processing multi-state and multi-cycle payrolls.
Solid understanding of payroll best practices and compliance standards.
Working knowledge of payroll tax regulations, fringe benefits, employee benefits, and equity compensation.
Familiarity with federal, state, and local payroll regulations.
Proficiency with Excel and other Microsoft Office applications.
Experience using Workday HRIS for payroll processing.
High level of integrity and ability to handle sensitive and confidential data.
Strong communication skills—both written and verbal.
Analytical mindset with strong problem-solving abilities.
Excellent organizational skills and ability to prioritize tasks effectively.
Understanding of FLSA regulations and record-keeping requirements.
Bachelor’s degree required.

2025-05-01