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We are looking for a Quality Engineer who is passionate about software testing, working on diverse platforms like desktop, web, mobile etc. and delivering high quality software products. You will be part of the Customer Experience Solutions team, responsible for testing and certifying Casino Management Software Solutions, touching every possible aspect of Aristocrat user functionality and internal infrastructure.

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As a tester, you will play a key role in delivery of a best-in-class Casino Management System and Bonusing Software through testing the software against functional and compliance requirements. We put strong emphasis on individual ownership and value engineers who take pride in working over the full lifecycle of a project.

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What you will do:

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• Write and execute test cases ensuring complete coverage of the functionality under test.
• Create automated test scripts, mapped to manual test cases, using the frameworks as defined.
• Report issues discovered through manual testing or via automated tests and track them to closure.
• Verify the fixes/new features and analyze the impact to identify the modules needed to be regression tested.
• Set up and configure test environment, fixtures and games as required by the test plans or standards.
• Create and maintain Modification Documents for submission to regulators.
• Estimate testing tasks for projects.
• Create test plans in Team Foundation Server/JIRA and monitor the progress
• Support Accredited Test Facility as well as Regulators, assisting in testing features and help maintain their test environments.
• Identify potential areas for automation and develop automation scripts..
• Identify and resolve product issues/queries with Engineering, Compliance, and regulatory agencies.

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What We're Looking For

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• 2-3 years’ experience in software testing.
• 2-3 years of hands-on experience in web application testing and API testing.
• Proficiency in writing test cases from functional specifications, use cases and business rules.
• Hands on experience of Behavior Driven Development on Selenium-Cucumber framework.
• Experience on SoapUI/Ready API will be an advantage.
• Experience in writing SQL queries.
• Proficiency in communication - both verbal and written.
• Experience in Casino Gaming/Digital Gaming will be an advantage.
• B.Tech/ M.Tech in Computer Science or equivalent (preferred).

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Why Aristocrat?

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Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

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We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

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• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

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Our Values

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• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

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Travel Expectations

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None

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Additional Information

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Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

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At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

We’re looking for a skilled and imaginative UI Animator to help bring our Innovation Lab titles to life—adding motion, clarity, and expression to the player experience. In this role, you’ll collaborate with UI/UX designers, game artists, and developers to transform static mockups into engaging, polished in-game animations that enhance usability and elevate visual appeal.

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You’ll be responsible for animating UI elements, 2D characters, and environments, and for ensuring smooth implementation in Unity. This role sits at the intersection of design, storytelling, and tech—where performance, aesthetics, and gameplay meet.

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Technical art experience is a strong plus and will directly support your ability to optimize, prototype, and implement animations across the product. You’ll also begin exploring generative AI tools for motion concepting and creative acceleration.

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Experience with tech art or generative AI tools is a strong plus, offering extended scope to prototype, optimize, and expand the creative toolkit.

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What We're Looking For

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Key Responsibilities

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• Animate UI elements and transitions that improve clarity, responsiveness, and user delight
• Translate motion concepts and static designs into production-ready animations
• Work closely with UX/UI teams and developers to ensure consistency and performance
• Animate 2D characters and environments to support storytelling and gameplay
• Prototype animations using tools like After Effects, Animate, or Spine
• Implement animations directly in Unity using its 2D animation system
• Collaborate with technical artists to optimize assets for different platforms
• Maintain motion documentation, animation libraries, and style guidelines
• Explore and prototype with generative AI tools for motion concepting and rapid ideation
• Embrace feedback and iteration to deliver polished final results

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What We’re Looking For

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• 2+ years of experience animating UI and 2D elements in games
• Strong grasp of animation principles: timing, easing, anticipation, and feedback
• Solid experience implementing UI animations in Unity
• Eye for layout, design, and motion aesthetics
• Proficient with After Effects, Animate, Spine, or similar tools
• Understanding of performance constraints for mobile platforms
• Familiarity with Unity timelines, shaders, or basic scripting is a plus
• Experience with generative AI tools for prototyping is a strong advantage
• Excellent English and communication skills

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About You

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• Collaborative and open-minded, with a problem-solving mindset
• Takes feedback well and adapts with minimal rework
• Detail-focused, quality-driven, and meets deadlines
• Passionate about mobile games and creating engaging player experiences
• Curious and proactive about new tools and creative technologies

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Why Product Madness?

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As part of the Aristocrat family, we share their mission of bringing joy to life through the power of play, with a world-class team who creates top-grossing, leading titles in the social casino genre, including Heart of Vegas, Lightning Link, Cashman Casino. With 800 team members across the globe, Product Madness is headquartered in London, with offices in Barcelona, Gdańsk, Lviv, Montreal and a remote team spanning the USA, making us a truly global powerhouse.

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We live by our People First principle. Regardless of where, when, or how they work, our team members have opportunities to elevate their careers, and grow alongside us. We take pride in fostering an inclusive culture, where our people are encouraged to be their very best, every day. But don’t just take our word for it. In 2024, we made the Global Inspiring Workplace Awards list, and won a bronze award at the Stevies for Great Employers in the ‘Employer of the Year - Media and Entertainment’ category.

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So, what’s stopping you?

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Travel Expectations

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None

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Additional Information

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At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

We’re looking for a skilled and imaginative UI Animator to help bring our Innovation Lab titles to life—adding motion, clarity, and expression to the player experience. In this role, you’ll collaborate with UI/UX designers, game artists, and developers to transform static mockups into engaging, polished in-game animations that enhance usability and elevate visual appeal.

​

You’ll be responsible for animating UI elements, 2D characters, and environments, and for ensuring smooth implementation in Unity. This role sits at the intersection of design, storytelling, and tech—where performance, aesthetics, and gameplay meet.

​

Technical art experience is a strong plus and will directly support your ability to optimize, prototype, and implement animations across the product. You’ll also begin exploring generative AI tools for motion concepting and creative acceleration.

​

Experience with tech art or generative AI tools is a strong plus, offering extended scope to prototype, optimize, and expand the creative toolkit.

​

Nasze oczekiwania

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Key Responsibilities

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• Animate UI elements and transitions that improve clarity, responsiveness, and user delight
• Translate motion concepts and static designs into production-ready animations
• Work closely with UX/UI teams and developers to ensure consistency and performance
• Animate 2D characters and environments to support storytelling and gameplay
• Prototype animations using tools like After Effects, Animate, or Spine
• Implement animations directly in Unity using its 2D animation system
• Collaborate with technical artists to optimize assets for different platforms
• Maintain motion documentation, animation libraries, and style guidelines
• Explore and prototype with generative AI tools for motion concepting and rapid ideation
• Embrace feedback and iteration to deliver polished final results

​

What We’re Looking For

​

• 2+ years of experience animating UI and 2D elements in games
• Strong grasp of animation principles: timing, easing, anticipation, and feedback
• Solid experience implementing UI animations in Unity
• Eye for layout, design, and motion aesthetics
• Proficient with After Effects, Animate, Spine, or similar tools
• Understanding of performance constraints for mobile platforms
• Familiarity with Unity timelines, shaders, or basic scripting is a plus
• Experience with generative AI tools for prototyping is a strong advantage
• Excellent English and communication skills

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About You

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• Collaborative and open-minded, with a problem-solving mindset
• Takes feedback well and adapts with minimal rework
• Detail-focused, quality-driven, and meets deadlines
• Passionate about mobile games and creating engaging player experiences
• Curious and proactive about new tools and creative technologies

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Dlaczego warto wybrać Product Madness?

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Jesteśmy częścią rodziny Aristocrat i podzielamy jej misję, która polega na zapewnianiu radości w życiu z wykorzystaniem potęgi gier w ramach światowej klasy zespołu, który zajmuje się tworzeniem najlepszych i czołowych pozycji z gatunku społecznościowych gier kasynowych, w tym Heart of Vegas, Lightning Link, Cashman Casino. Siedziba firmy Product Madness, złożonej z 800 członków rozlokowanych na całym świecie, mieści się w Londynie, a jej oddziały działają w Barcelonie, Gdańsku, Lwowie, Montrealu oraz Stanach Zjednoczonych (zespół zdalny), dzięki czemu jesteśmy naprawdę globalną organizacją.

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Przyświeca nam zasada Ludzie się najważniejsi. Niezależnie od tego, gdzie, kiedy oraz jak pracują członkowie naszego zespołu, mają oni możliwość przechodzenia na wyższe stanowiska oraz rozwoju u naszego boku. Szczycimy się promowaniem inkluzywnej kultury, w której zachęca się naszych pracowników do codziennego okazywania swoich najlepszych stron. Ale nie musisz wierzyć nam na słowo. W 2024 roku stworzyliśmy listę Global Inspiring Workplace Awards oraz zdobyliśmy brąz w konkursie Stevies for Great Employers w kategorii „Pracodawca roku”.

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Więc co Cię powstrzymuje?

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Wymagane podróże służbowe

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None

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Dodatkowe informacje

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W chwili obecnej nie jesteśmy w stanie zapewnić sponsoringu wiz pracowniczych w związku z tym stanowiskiem. Kandydaci muszą posiadać upoważnienie do pełnoetatowej pracy w miejscu, w którym ogłoszono nabór na to stanowisko, bez konieczności korzystania obecnie oraz w przyszłości ze sponsoringu w celu otrzymania wizy.

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About the Role

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We are looking for a hands-on security generalist to build Metronome's security program as we scale. Security is critical to Metronome, and we've architected our products with security in mind from the get-go—zero trust architecture, principle of least privilege, first-class in-product RBAC and access controls, and strong SOC 1 & SOC 2 compliance. As we grow, we need a dedicated security leader who can build our security team and program, own the program management side of security, and tackle the customer assurance work that needs focused ownership.

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In this role, you'll be the face of security at Metronome, owning our entire security function with a focus on customer trust building, risk reduction, and engineering enablement. You'll get your hands dirty with everything from SOC audits to security questionnaires to vulnerability management, building the security organization from the ground up. Initially, you'll be a hands-on contributor getting the program off the ground. As we grow, you'll hire and lead the function.

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The ideal candidate is an opinionated software engineer who focuses on security, understands how secure software gets built, and can build strong relationships with our engineering organization and customers.

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What You'll Do

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Security Program Management

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• Take ownership of Metronome's entire security posture, handling everything from vulnerability management to policy updates
• Coordinate penetration testing, security assessments, and incident response as the primary security point person
• Manage security tooling, monitoring, and the day-to-day "grungy" security work that keeps us secure
• Balance multiple security initiatives and priorities across the organization

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Customer Trust Building

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• Own all customer-facing security work: questionnaires, compliance calls, security reviews, and technical due diligence
• Manage SOC 1 & SOC 2 audits end-to-end and expand compliance framework as customer requirements grow
• Serve as the definitive security voice for sales calls, customer meetings, and enterprise security discussions
• Transform our customer assurance process from shared ownership to dedicated, streamlined execution

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Engineering Enablement

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• Partner with our 50+ engineer engineering team to maintain security excellence while minimizing development friction, creating a “pit of success”, where building secure software is the natural, easy path
• Review security architecture decisions and provide security guidance that accelerates rather than blocks development
• Build security processes that scale with our engineering culture and rapid growth pace

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Future Organization Building

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• Set the security vision and roadmap for Metronome's security program
• Initially execute against that roadmap as an individual contributor, but define and hire against the roadmap to build your team
• Scale the Metronome security team to be a world-class security organization

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Impact You'll Have

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• Lead security at a company that gets it right: Take ownership of a sophisticated security program built on strong foundations and scale it for the next phase of growth
• Build a world-class security organization: Create the security function from scratch, defining culture, processes, and team structure that will become the blueprint for other companies
• Drive customer trust at scale: Own the security reputation that enables Metronome to win complex enterprise deals and maintain customer confidence
• Shape security innovation: Influence how security engineering is done at a fast-growing company, with the autonomy to implement cutting-edge approaches

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Qualifications

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• At least 5+ years of experience in security engineering, with a strong software engineering background before.
• Hands-on experience with SOC 2 audits, compliance frameworks, and customer security assurance
• Deep understanding of cloud security, modern security architectures and tooling
• Track record of building relationships with engineering teams and being seen as an enabler
• Excellent communication skills with experience presenting to customers and executives
• Self-starter who can work independently and manage multiple security initiatives

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We don't filter based on current expertise, so at Metronome you will learn:

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• AWS (S3, RDS, API Gateway, ECS, Fargate, Lambda, MKS, and more!)
• Infrastructure as Code (Terraform, Serverless Framework)
• Languages (Python, Typescript, Java - for working with Kafka)
• Frontend Tools and Frameworks (React, Apollo GraphQL, Webpack, React Testing Library)
• CI/CD (AWS CodePipeline & CodeDeploy, CircleCI)

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Compensation

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The estimated base salary range for this role is $196,800 - $246,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

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The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

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We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

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Globally responsible for the overall support, security, maintenance, enhancement, and operation of assigned enterprise applications and systems. Manages a geographically distributed team that collaborates with internal customers on a face-to-face basis and remotely. Provides leadership, project planning, and solution architecture direction to ensure that the assigned applications and systems are robust, extensible, secure, and scalable. In addition to a strong technical knowledge of assigned applications and systems, the Sr. Delivery Manager needs strong analytical, troubleshooting, and design skills. Clearly and effectively communicates with all levels of the business, adapting communication style as appropriate. Relies on experience and judgment to plan and accomplish goals. Operates with moderate supervision and guidance and primarily determines the overall priorities of assigned tasks.

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What You'll Do

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• Solicits ideas and opinions to help form specific decisions or plans. Demonstrates that he or she genuinely values others' input and expertise and is willing to learn from others. Positively influences the way the team works together and sets a positive example for others
• Uses a network of contacts throughout the organization to gain knowledge, innovative ideas, and best practices, and an understanding of how Aristocrat and its operations function to create new ways of doing things. Willingly takes calculated risks to implement a new idea. Encourages others to evaluate work processes to determine the need for process improvements. Possesses a high degree of business process best practices and can apply quality management tools/techniques to assess opportunities and identify and implement process improvements. Can independently facilitate a process design workshop
• Proactively and independently facilitates continual process improvement company-wide; seeks opportunities for innovative approaches to process challenges. Establishes and utilizes performance indicators and measurements to proactively seek improvements. Investigates and implements the most cost-effective, simple means of accomplishing goals. Creates a culture around self of continual process and innovation
• Uses brainstorming or creative techniques to generate alternative solutions to achieve win-win outcomes. Listens to all sides of an issue, is open-minded, and recognizes the need for compromise. Quickly gains the trust of others and can be both firm and direct, as well as diplomatic, and takes initiative and measures to avoid crises
• Ensures the team skillset and capabilities support new/upgraded systems and applications. Communicates with all levels of management and staff on the importance of training and doing things the same way throughout the company.
• Manages team capacity forecast to establish delivery expectations and achieve required SLA for incidents, service requests, and enhancements
• Proactively manages processes to jointly review and prioritize the work request pipeline with business partners
• Provides second and third-level resolution of user problems and concerns associated with assigned IT applications and systems. Recognizes and identifies potential areas where existing policies and procedures require change, or where new ones need development, especially regarding future business expansion
• Promptly escalates business-critical problems and concerns to senior IT management. Analyzes root causes and takes action to prevent recurrence and improve IT response. Reviews and scrutinizes third-party software, hardware, and/or service contracts for clear scope definition, accuracy, and cost containment. Has project management skills at a level to manage multiple moderate-to-complex type projects simultaneously ($25K- $500K)
• Understands the financial structure of Aristocrat, considers how actions within areas of responsibility impact the bottom line, develops financial plans and operates within specific targets, demonstrates knowledge of contract management, and reduces costs wherever possible
• Maintains current technical expertise regarding assigned technologies and utilizes state-of-the-art techniques when implementing IT business solutions. Delivers moderate to complex enhancements, deployments, and upgrades; analyzes and escalates the impact of these changes on the existing technology suite. Develops technical design specifications for other IT resources to build or deliver
• Identifies and manages business expectations while applying measurement information to ensure implementations consistently achieve the expected outcomes. Helps others recognize the importance of providing value-added products/services to our customers. Uses complaints and customer feedback to improve operations and planning. Proactively implements measures to monitor the quality of services/products and drives corrective improvement
• Proactively collaborates with the business to drive innovation. Recommends projects to management and key business partners. Represents and applies knowledge of the company's systems, business practices, organizational structure, policies, and procedures to make recommendations. Ensures system designs align globally wherever possible; proactively reaches out to other regions and departments to share knowledge. Conducts solution planning sessions as required to develop innovative solutions
• Provides direction, leadership, development, and mentoring to direct reports in geographically remote locations around the world. Provides clear communication regarding responsibilities and roles and holds each person accountable to expectations. Promotes the development of each team member
• Maintains and provides inputs and changes to the IT Operating & Governance Model. Uses tools and processes to monitor, assign, and prioritize work, where applicable
• Manages vendor relationships and performance against SLAs for assigned support contracts
• Support the Company’s Affirmative Action initiatives, providing equal opportunity to employees and candidates
• Uphold Company’s affirmative action plan and make good faith efforts to achieve affirmative action goals and timetables
• Fulfill responsibilities under ISO 9001 and 14001; understand and fully support the ISO system
• Maintain a safe and clean work environment
• Understand and follow company rules and regulations
• Perform all other duties as assigned and required

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What We're Looking For

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• BS or BA degree in computer science or related field preferred or a corresponding number of years of experience in a similar or related position.
• Minimum 7 years of progressive SDLC experience in Supply chain applications: Enterprise Resource Planning (ERP) Systems, Product Lifecycle Management systems (preferable Teamcenter), Warehouse Management, Transportation Management, Quality Management, Demand Planning and CRM in an agile environment.
• Experience with platforms such as MuleSoft or Dell Boomi for application integration.
• Significant project planning and execution experience, including autonomously leading a major application implementation or upgrade.
• Knowledge at the expert level of supply chain applications, database management and cloud technologies

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Why Aristocrat?

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Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

​

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

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• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

​

Our Values

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• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

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None

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Pay Range

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$141,841 - $263,420 per year

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Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.

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This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at https://atibenefits.com/.

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Additional Information:

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Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

We’re an early-stage, venture-backed startup building a product experimentation platform for engineers and data scientists. We’re looking for a Senior Product Designer who combines strong product thinking, elegant visual design, and a deep understanding of complex UX patterns for a technical audience.

You’ll report to our Head of Design and work closely with engineers to define problems, shape solutions, and ship high-quality experiences. There’s no PM layer—you’ll help define product direction, map user flows, and bring clarity to ambiguity. We have a basic design system in place. Your focus will be applying it rigorously while continuing to shape the patterns that bring consistency and clarity to every corner of the product.

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What You’ll Do

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• Own design for core product areas—from early exploration to final execution
• Turn complex logic and data into clear, intuitive workflows and interfaces
• Apply and evolve our design system to ensure consistency and usability
• Collaborate directly with engineers to scope, iterate, and ship quickly
• Prioritize work for impact—balancing ideal UX with release constraints
• Design without detailed specs and advocate for solutions that serve user needs
• Influence product direction by surfacing insights and proposing improvements

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You Might Be a Fit If You

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• Have 5+ years of experience designing B2B SaaS products, especially in early-stage or complex tool environments
• Are strong in both visual UI and complex UX design—able to craft elegant screens and untangle dense workflows
• Have designed dashboards, data visualizations, or multi-step workflows with clarity and precision
• Thrive without a PM—comfortable identifying problems, scoping solutions, and collaborating directly with engineers
• Think in systems and design for scalability, clarity, and long-term usability
• Work iteratively—comfortable proposing early solutions, gathering feedback, and refining quickly
• Are highly organized and communicative—keeping your own priorities clear and collaborating well in Figma, writing, and live sessions

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Bonus Points

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• Experience designing for technical or operational users (e.g., devtools, analytics, internal tooling)
• Familiarity with charting libraries, state logic, or permission models
• Experience working on products or teams that experiment frequently—you understand iteration, A/B testing, and designing for learning

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Compensation

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$150k - $180k salary, 0.05% - 0.10% equity

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About the interview

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No design tests. No surprises. Just thoughtful conversations.

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• 30-min. Introductory call with Head of Design
• 30-min. Portfolio review with Head of Design
• 45-min. Deep-dive case study with team
• 30-min. Culture & fit call with leadership

As an Account Executive at GrowthBook, you’ll be responsible for owning the full sales cycle, from responding to inbound customers to prospecting leads to closing deals and ensuring customer success. You’ll work closely with our sales, marketing, and customer success teams to bring our cutting-edge experimentation platform to companies looking to scale their feature flagging and A/B testing capabilities. As GrowthBook is a highly technical product, experience with our space or other technical SaaS sales products is preferred.

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Key Responsibilities:

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• Manage the sales cycle from initial outreach to contract negotiation and closing.
• Identify and qualify new business opportunities through outbound prospecting and inbound lead follow-up.
• Develop strong relationships with key decision-makers and stakeholders at mid-market and enterprise companies.
• Conduct product demonstrations and articulate the value of GrowthBook’s platform to potential customers.
• Collaborate with the marketing team to refine messaging and optimize lead-generation efforts.
• Partner with the customer success team to ensure a seamless transition from sale to implementation.
• Meet and exceed sales targets and contribute to GrowthBook’s overall revenue growth.
• Maintain accurate records in CRM systems and provide regular sales forecasts.
• Provide regular updates to our product and engineering teams about product feedback.

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What We’re Looking For:

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• 3+ years of experience in a SaaS sales role, preferably in developer tools, analytics, or experimentation platforms.
• Proven track record of meeting or exceeding sales quotas.
• Strong understanding of the software development lifecycle, A/B testing, and feature flagging concepts.
• Excellent communication, presentation, and negotiation skills.
• Tenacious, self-motivated, and driven to succeed.
• Experience selling to engineers, data scientists, and product managers is a plus.
• Familiarity with sales tools such as HubSpot, Salesforce, or similar CRM platforms.
• US East Coast time zone preferred (we have many customers in Europe).

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Compensation

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$100k - $150k base ($200k - $300k OTE), 0.05% - 0.10% equity.

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About the interview

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1. Intro calls with the founders
2. Mock sales call/demo
3. Behavioral / cultural interview

We’re a Series A startup with a fast-growing user base and a small, passionate team. We're looking for our first Solutions Engineer to help scale our go-to-market efforts and support our technical customers through every phase of the journey, from pre-sales to post-sales integration and onboarding.

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What You’ll Do

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You will partner with an Account Executive during pre-sales to scope solutions, answer technical questions, and lead product demos for technical audiences.

You will also act as a trusted technical advisor during onboarding and post-sale implementation. Here are some examples of things you might help customers with:

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1. We’re open source and some customers want to self-host the platform. They may need architecture recommendations and general infrastructure help. This includes integrating with their identity provider and observability tools.
2. We have SDKs for back-end, front-end, mobile, and edge. It’s not always clear which one a customer should use (e.g. should they add us to their mobile app directly or proxy through a back-end service?). They may also have specific questions around caching strategies, performance, and fault tolerance.
3. We are warehouse native and connect to our customer’s existing data (Snowflake, BigQuery, Databricks, etc.). They may have questions around db schema design, security, and performance/cost optimization.

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You will also serve as the voice of the customer, translating feedback into product improvements in collaboration with engineering and design. This may also involve contributing to our docs or building sample apps.

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Requirements

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• Extensive experience in the modern JavaScript ecosystem (Typescript, React, Node.js)
• Some experience with at least one other language (Python, Go, Java, etc.)
• Some experience with SQL databases
• Fluent English and excellent communication skills
• Startup experience or interest working in a small company
• Bonus: Contributed to an open-source project
• Bonus: Used feature flags or A/B testing at a previous company
• Bonus: Worked with data-heavy analytics applications

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Compensation

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$170k - $210k base salary, 0.05% - 0.1% equity

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About the interview

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1. Intro call with the CEO
2. Technical screen (don’t worry, there aren’t any leetcode problems)
3. Mock product demo (whatever technical product you are most comfortable with)
4. Behavioral and cultural interview

We are looking for a senior full stack engineer to join our small, but growing team. This role is fully remote, but we do prefer candidates in US timezones so everyone has some overlapping work hours. As an early employee, you will have immense impact on the product and business.

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Some of the problems you’ll be working on

​

• Scaling Event Ingestion. We ingest analytics events from customers (e.g. button clicks, purchases) and make them available for querying with SQL. We need to scale to millions of events per second while keeping latency low (<30s).
• Warehouse Native Product Analytics. We are building an analytics suite (a la Mixpanel or Amplitude) on top of a company’s existing SQL data warehouse. This will require extensive front-end work, data engineering, and performance tuning.
• Realtime Feature Flag Analytics. When a developer pushes code live, they want to know two things right away - “Did I just break anything?” and “Is anyone using my new feature?”. APM tools like DataDog only get you part of the way there and we want to build a truly comprehensive solution.
• Robust SQL Test Suite. We support 12 different SQL data sources, from Postgres to BigQuery to PrestoDB, and each of them have their own quirks and bugs that we need to work around. Supporting this at scale will require building robust automated test suites and provisioning complex cloud infrastructure on demand.
• Streaming Features Service. When someone toggles a feature flag in GrowthBook, we want it to propagate to all of their clients around the world within seconds. And we need to do this reliably (99.999% uptime) and at scale (billions of requests per day).

​

Requirements

​

• Expert in Typescript, React, and Node.js
• Solid understanding of both SQL and NoSQL databases
• Experience building large web applications from scratch
• Fluent English and good communication skills
• Startup experience or interest working in a small company
• Bonus: Contributed to an open-source project
• Bonus: Used feature flags or A/B testing at a previous company
• Bonus: Built data-heavy analytics applications

​

Compensation

​

$175K - $225K salary, 0.1% - 0.3% equity.

​

About the interview

​

We typically do 4 virtual interviews:

​

1. Intro call with founder
2. Technical screen with live coding / screen sharing
3. System design interview
4. Behavioral / cultural interview

​

In all of these interviews, our goal is not to trick you or waste your time. There are no riddles or leet code questions. We want to see how you think and approach real-world problems and situations. Our goal is to make sure this role is a good fit for both of us.

We are looking for talented Senior Product Analysts ready to join our growing Montreal team. In this role, you will support the game teams, working alongside other analysts and data scientists. You will encounter a variety of challenges covering the full data work spectrum, from data mining to reporting, and have an opportunity to support different business stakeholders. Your contribution will help shape Product Madness games into their best versions yet. This role aims to ensure the game teams are making informed decisions based on actionable insights and recommendations.

​

What You'll Do

​

• Working closely with the game team in supporting their day-to-day data needs
• Providing insights necessary to optimise existing and build new in-game features
• Sharing your findings with the game teams and the wider Product Madness community
• Creating reports to help with capturing all of our daily KPIs in areas such as player engagement or monetisation
• Monitoring the ever changing in-game behaviour of players exposed to GameOps events and AB Tests
• Investigating issues arising in-game and data anomalies
• Implementing in-game tracking and producing end-to-end data pipelines that empower end users alongside the data engineering team
• Uncovering new perspectives that help us continue to delight the people playing our games.
• Championing creativity in the way we think, design, test, verify, and implement new solutions

​

To do this successfully, we believe you are

​

• Passionate about quantitative analysis
• Intuitive and proactive with regard to data interpretation
• Capable of generating actionable business insights for the game teams and Product Madness as a whole
• Experienced in working with game or similar user experience-focused datasets
• Excited to work closely with a diverse team of business stakeholders, product analysts, and data scientists

​

What We're Looking For

​

• 4+ years of experience in a product or data analyst role
• 1+ year of experience from working with other F2P games, social casino titles, or RM,G or general knowledge about the mobile games industry, or similarly sophisticated customer-facing digital businesses
• Strong SQL and Excel skills
• Experience in data visualization and reporting tools like Looker/QlikView/Tableau/etc.
• Working experience setting up and analyzing A/B-tests
• Experience in handling complex problems and communicating the solutions to varied audiences
• Ability to translate game needs into data analytics requirements
• Strong in mathematics and quantitative analysis with a passion for numbers and data
• Fluent in English

​

Preferred Qualifications:

​

• A Master's degree in Computer Science,  Data Science, Mathematics, or a similar discipline is preferred
• Experience with Python and/or R

​

Why Product Madness?

​

As part of the Aristocrat family, we share their mission of bringing joy to life through the power of play, with a world-class team who creates top-grossing, leading titles in the social casino genre, including Heart of Vegas, Lightning Link, Cashman Casino. With 800 team members across the globe, Product Madness is headquartered in London, with offices in Barcelona, Gdańsk, Lviv, Montreal and a remote team spanning the USA, making us a truly global powerhouse.

​

We live by our People First principle. Regardless of where, when, or how they work, our team members have opportunities to elevate their careers, and grow alongside us. We take pride in fostering an inclusive culture, where our people are encouraged to be their very best, every day. But don’t just take our word for it. In 2024, we made the Global Inspiring Workplace Awards list, and won a bronze award at the Stevies for Great Employers in the ‘Employer of the Year - Media and Entertainment’ category.

​

So, what’s stopping you?

​

Travel Expectations

​

None

​

Additional Information

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

​Nous sommes à la recherche d'analystes de produits seniors talentueux prêts à se joindre à notre équipe montréalaise en pleine croissance. Dans ce rôle, vous appuierez les équipes de jeu, en travaillant aux côtés d'autres analystes et scientifiques des données. Vous rencontrerez une variété de défis couvrant l'ensemble du spectre du travail sur les données, de l'exploration de données aux rapports, et aurez l'occasion de soutenir différentes parties prenantes de l'entreprise. Votre contribution contribuera à façonner les jeux Product Madness dans leurs meilleures versions à ce jour. Ce rôle vise à s'assurer que les équipes de jeu prennent des décisions éclairées basées sur des informations et des recommandations exploitables.

​

• Travailler en étroite collaboration avec l’équipe de jeu pour répondre à ses besoins quotidiens en matière de données
• Fournir les informations nécessaires pour optimiser les fonctionnalités existantes et créer de nouvelles fonctionnalités de jeu
• Partager vos résultats avec les équipes jeux et l’ensemble de la communauté de Product Madness
• Créer des rapports pour nous aider à atteindre tous nos indicateurs clés de performance quotidiens dans des domaines tels que l’engagement des joueurs ou la monétisation
• Surveiller le comportement en constante évolution des joueurs exposés aux événements de GameOps et aux tests A/B
• Enquêter sur les problèmes et les anomalies de données qui surviennent pendant le jeu
• Mettre en place des suivis de données dans les jeux et produire des pipelines de données de bout en bout qui profiteront aux utilisateurs finaux et serviront à l’équipe d’ingénierie des données
• Découvrir de nouvelles perspectives qui nous aident à continuer de ravir nos joueurs
• Promouvoir la créativité dans la façon dont nous pensons, concevons, testons, vérifions et implémentons de nouvelles solutions

​

Pour ce faire, vous êtes :

​

• Passionné par l’analyse quantitative
• Intuitif et proactif dans l’interprétation des données
• Doté d’une capacité à générer des constats commerciaux exploitables pour les équipes des jeux et Product Madness dans son ensemble
• Expérimenté avec des ensembles de données reliées au jeu ou à une expérience utilisateur semblable
• Enthousiaste à l’idée de travailler en étroite collaboration avec une équipe diversifiée d’intervenants de l’entreprise, d’analystes de produits et d’experts en science des données

​

Ce que nous recherchons

​

• Au moins 4 ans d’expérience à un poste d’analyste de produits ou de données
• Au moins 1 an d’expérience de travail avec d’autres jeux gratuits, jeux de casino social ou jeux d’argent réel, ou connaissance générale de l’industrie des jeux mobiles ou d’entreprises numériques de pointe semblables
• Solides compétences en SQL et Excel
• Expérience avec des outils de visualisation des données et de création de rapport tels que Looker/QlikView/Tableau/etc.
• Expérience pratique de la mise en place et de l’analyse de tests A/B
• Expérience dans la gestion de problèmes complexes et la communication de solutions à des publics variés
• Capacité à traduire les besoins des jeux en exigences d’analyse de données
• Solides compétences en mathématiques et en analyse quantitative, et une passion pour les chiffres et les données
• Maîtrise de l’anglais

​

Qualifications privilégiées :

​

• Une maîtrise en informatique, en science des données, en mathématiques ou dans une discipline similaire est souhaitée
• Expérience en Python et/ou R

​

Pourquoi Product Madness?

​

En tant que membres de la famille Aristocrat, nous partageons sa mission de donner vie à la joie grâce au pouvoir du jeu, avec une équipe de calibre mondial qui crée des titres de premier plan dans le genre des jeux de casino sociaux, y compris Heart of Vegas, Lightning Link et Cashman Casino. Comptant 800 membres d’équipe répartis dans le monde entier, Product Madness a son siège social à Londres, des bureaux à Barcelone, Gdańsk, Lviv, Montréal et une équipe à distance couvrant les États-Unis, ce qui fait de nous une véritable puissance mondiale.

​

Nous vivons selon une approche axée sur les gens. Peu importe où, quand et comment ils travaillent, les membres de notre équipe ont l’occasion de perfectionner leur carrière et de grandir à nos côtés. Nous sommes fiers de favoriser une culture d’inclusion, où nos gens sont encouragés à donner le meilleur d’eux-mêmes, chaque jour. Ne vous fiez toutefois pas simplement à notre parole. En 2024, nous nous sommes classés au palmarès des Global Inspiring Workplace Awards, et nous avons remporté le bronze aux Stevie Awards for Great Employers dans la catégorie de l’employeur de l’année en médias et divertissement.

​

Alors, qu’est-ce qui vous arrête?

​

Attentes relatives aux déplacements

​

Aucun

​

Informations supplémentaires

​

À l’heure actuelle, nous ne sommes pas en mesure de parrainer des visas de travail pour ce poste. Les candidats doivent être autorisés à travailler à temps plein sur le lieu de l’offre d’emploi pour ce poste sans avoir besoin de parrainage de visa, actuellement ou dans le futur.

As part of game development team, you will be translating game logic into math models, documenting game logic and rules, as well as working with prototypers and/or engineers in resolving analytics discrepancies. your primary responsibility will be creating and validating math models and simulations for Aristocrat slot games delivered on multiple channels (Android, IOS, Facebook)

​

As a core member of the team, you are expected to help the team clear the roadblocks and develop in-depth understanding of game math and design.

​

Roles and Responsibilities:

​

• Ability to document the math models well so that game designers can further tune them.
• A strong attention to detail and a great written communicator is the key
• The successful candidate will contribute towards high-quality and timely delivery of games, providing solutions to math problems, knowledge sharing, and documentation.
• Solid expertise with Excel
• Proficiency with C / C++ /C# or similar object-oriented programming language
• Strong knowledge in Combinatorics, Probability Theory, and Statistics
• Ability to create well-documented Excel math models and maintainable programs in C/C++/C+ or comparable language
• Ability to communicate effectively with game designers and engineers.
• Experience in creating technical documents and flow charts

​

What We're Looking For

​

• 5-7 years of experience required, Strong mathematician with a programming background to create math models and game simulations
• Work experience with slot game math will be a huge plus
• Prior experience in the mobile/web gaming industry a plus.
• Experience of working with product-based companies with Agile Scrum methodologies a plus

​

Why Aristocrat?

​

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

​

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

​

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

None

​

Additional Information

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

The GDK team is responsible for devising innovative solutions to support the imaginations of the greatest game creators in the industry. As a GDK  

engineer you will be responsible for designing and developing these innovative solutions as well as providing Studio Engineers and Designers the tools  

and support required to make the world's greatest games. As a Software Engineer, you will be presented with complex problems spanning modules and  

operating systems. You will be the chief advocate and main subject matter expert on your designs and implementations.

​

What You Will Do:

​

• Carrying out technical assessments on requested features and identify scope of work/dependencies for development requirements.
• Taking complete ownership of assigned features, starting from inception, design, development, test and maintenance.
• Developing fast, maintainable, quality code
• Performing software testing, verification and validation.
• Participating in code review and other code quality processes
• Providing technical guidance and support for our stakeholders.
• Troubleshooting and debugging code to identify software issues.

​

What We're Looking For

​

• A Bachelor’s degree in Computer Science, Engineering, a related field, or its equivalent is preferred
• 3+ years of experience in C++ / C# development is required.
• Experience of working with object-oriented design and programming.
• Experience of debugging and solving complex problems.
• Experience of working with software engineering best practices, including design patterns and UML.
• Understanding of memory management and multi-threading processes.
• A passion for solving complicated problems and learning new skills.
• Demonstrates an extremely high level of attention to detail.
• Possess a high level of personal and professional accountability and be able to enlist the cooperation of peer groups involved in common
• business goals and objectives.
• Have the ability to meet changing demands and to adapt to frequently changing priorities.
• Demonstrates excellent oral and written, communication, and customer service skills.
• Be able to work independently and be team oriented.

​

Why Aristocrat?

​

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

​

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

​

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

None

​

Additional Information

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

Collaborative Art Development: Work closely with the Art Director to conceptualize and visualize art assets across the product spectrum, from initial sketches to final outputs.​

​

Artistic Fundamentals: Demonstrate a strong understanding of art principles, including composition, color theory, and design, applicable to both 2D environments and character creation.​

​

Cross-Functional Collaboration: Partner with animators, designers, and engineers to produce industry-standard assets that align with global quality benchmarks.​

​

Creative Consistency: Maintain and observe the existing art style of games/projects, ensuring visual coherence throughout the development process.​

​

Interdisciplinary Awareness: Possess a general understanding of related creative subject areas, such as UI/UX and visual design, to enhance overall project integration.​

​

Team-Oriented Workflow: Operate effectively within a collaborative, iterative, team-based environment, contributing to a positive and productive workplace culture.

​

What We're Looking For

​

• Extensive Experience: 8–10 years of progressive experience in the gaming or creative industry.
• Robust Portfolio: A strong, diverse portfolio showcasing high-quality, industry-relevant or personal work.
• Creative Execution: Demonstrated ability to make and implement strong aesthetic decisions with clarity and precision.
• Industry Competence: Deep understanding of creative requirements and limitations specific to the video game domain.
• Art Asset Expertise: Proficient in developing high-quality assets, including characters, environments, UI elements, typography, and graphic components.
• Adaptability & Precision: Highly organized, flexible, and responsive to iterative visual feedback.
• Artistic Mastery: Advanced knowledge in stylization, rendering techniques, and core art fundamentals like anatomy, perspective, composition, and sketching.
• Versatility: Comfortable adapting to and working across various art styles.
• Leadership & Mentorship: Experienced in mentoring junior artists and guiding teams towards creative excellence.
• Tool Proficiency: Expert-level command of Adobe Creative Suite—Photoshop, Illustrator, After Effects & Unity
• Collaborative Spirit: Strong team player with a quick learning curve and proactive problem-solving skills.
• Strategic Contributor: Actively contributes to creative vision, planning, and constructive feedback across deliverables.
• Industry-Relevant Exposure (Bonus): Experience in casual, social, or slot games is a plus.
• Technical Knowledge (Bonus): Familiarity with Unity, Maya, or other 3D software is advantageous.

​

Why Aristocrat?

​

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

​

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

​

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

None

​

Additional Information

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

As a mid-level UX Designer, you’ll play a key role in shaping features and systems that enhance player engagement, retention, and satisfaction. You’ll work closely with cross-disciplinary partners including Product, Art, UI, and Research, helping to deliver intuitive, delightful, and measurable experiences.    

This is a hands-on role where your design decisions will reach a global audience and directly influence one of the largest mobile social casino games in the world.

​

What We're Looking For

​

What You’ll Do

​

• Lead UX design for new features and improvements, balancing player needs with product goals
• Create user flows, wireframes, and prototypes that communicate and validate design intent
• Partner with UX Researchers and leverage data insights to inform and iterate on designs
• Work closely with Product Managers, Game Designers, and UI Designers to deliver cohesive, high-quality player experiences
• Contribute to the evolution of Cashman Casino’s design system, ensuring consistent patterns and visual language across features
• Present and articulate design solutions to stakeholders and integrate feedback effectively
• Support the growth of UX craft within the team by sharing knowledge, tools, and best practices
• Report to the Director of User Experience Design

​

What We’re Looking For

​

• 2–4 years of professional experience as a UX Designer, Interaction Designer, or equivalent role
• A portfolio showcasing user-centered design solutions, with examples of wireframes, flows, prototypes, and shipped features and their impact
• Proficiency with UX tools like Figma, Sketch, Adobe XD, or similar
• Strong understanding of interaction design, usability principles, and design systems
• Experience collaborating with cross-functional teams in a fast-paced environment
• Ability to use qualitative and quantitative data to inform and defend design decisions
• Clear and confident communication skills, with the ability to present and explain designs to technical and non-technical audiences
• A passion for mobile games and a curiosity about what makes them engaging and successful

​

Bonus Points

​

• Experience designing for mobile games or entertainment products
• Familiarity with Unity or game development pipelines
• Interest in social casino games or other mobile-first genres

​

Why Product Madness?

​

As part of the Aristocrat family, we share their mission of bringing joy to life through the power of play, with a world-class team who creates top-grossing, leading titles in the social casino genre, including Heart of Vegas, Lightning Link, Cashman Casino. With 800 team members across the globe, Product Madness is headquartered in London, with offices in Barcelona, Gdańsk, Lviv, Montreal and a remote team spanning the USA, making us a truly global powerhouse.

​

We live by our People First principle. Regardless of where, when, or how they work, our team members have opportunities to elevate their careers, and grow alongside us. We take pride in fostering an inclusive culture, where our people are encouraged to be their very best, every day. But don’t just take our word for it. In 2024, we made the Global Inspiring Workplace Awards list, and won a bronze award at the Stevies for Great Employers in the ‘Employer of the Year - Media and Entertainment’ category.

​

So, what’s stopping you?

​

Travel Expectations

​

None

​

Additional Information

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

About The Role

--------------

​

This position is part of the Service Delivery team responsible for local and onsite user support, training, and project delivery. The successful individual will provide advanced technical assistance and consultation on various IT platforms, acting as an escalation resource for prompt troubleshooting and solutions in line with Global IT Operations procedures.

​

In addition, this role includes key responsibilities aligned with a centralised global shared service desk, such as:

​

• Handling service requests and incidents via multiple channels: in-person, email, and live Zoom meetings.
• Providing concierge services specifically for executives.
• Managing request queues and interacting with business users daily to resolve issues.
• Facilitating IT inductions for new hires to ensure timely access and IT knowledge onboarding.
• Routinely reviewing internal knowledge base articles to identify and address gaps in documentation.

​

The role requires advanced IT Systems Engineering skills to diagnose and resolve end-user issues, troubleshoot infrastructure and application anomalies, and support remote technical assistance.

​

Key priorities include:

-----------------------

​

• Build and maintain strong relationships with Aristocrat internal customers and the Global Aristocrat IT team.
• Provide professional, high-quality customer service with a strong emphasis on customer experience and de-escalation.
• Perform duties efficiently in a fast-paced, team-oriented environment, prioritizing and managing time and projects effectively.
• Provide 2nd-level onsite support including device builds, rebuilds, backups, deployments, and technology refreshes.
• Provide concierge IT support services for executives.
• Manage service requests and incidents across multiple channels including Zoom and email.
• Facilitate IT inductions for new hires and assist with IT onboarding processes.
• Review and update internal knowledge base articles to ensure accuracy and fill documentation gaps.
• Create, update, escalate, and close incidents and service requests using the ticketing system (ITSM).
• Develop and document technical processes and procedures to support continuous improvement.
• Perform advanced administration of user accounts in Active Directory and other business systems.
• Support use of local and remote video conferencing and collaboration tools, including Zoom.
• Collaborate with hardware suppliers, vendors, and internal teams to quote, order, and install equipment.
• Participate in teams for system setup, testing, and deployment of new technologies.
• Work in adherence to security and infrastructure guidelines and protocols.
• Assist regional leads and managers with IT projects and initiatives as needed.
• Provide remote technical support and use ITSM, issue tracking, and asset management tools effectively.
• Accurately maintain asset records for assignments, repairs, and maintenance.

​

What We're Looking For

​

About You

---------

​

• Experience & Qualifications:

  + Strong emphasis on delivering excellent customer experience and effective de-escalation.

  + Solution-oriented, collaborative approach with strong communication and interpersonal skills.

  + Ability to rapidly adapt to shifting priorities and work independently with minimal supervision.

  + Strong focus on continual process improvement.

  + Ability to manage multiple tasks in a fast-paced technical environment.

• Technical Skills:

  + Broad technical knowledge across the Microsoft tech stack, IAM, networking and domain services.

  + Experience with Office 365, Windows support, and remote technical support tools including Zoom and other video conferencing platforms.

  + Familiarity with ITSM, issue tracking, and asset management tools.

  + Knowledge of collaboration tools such as Lifesize and Polycom.

  + Experience with Active Directory and advanced user account administration.

  + Mobile Device Management experience is advantageous.

  + Certifications required or preferred: A+, MCITP (required), Security+, Network+ (plus), ITIL Foundation.

  + Experience supporting Google Workspace (G Suite) is beneficial.

• Physical, Mental and Environmental Demands:

  + Primarily office/production setting with manual dexterity and some domestic travel.

  + Ability to lift and move equipment as required, including heavy lifting and pushing/pulling carts (up to 140 pounds).

​

Why Aristocrat?

​

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

​

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

​

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

None

​

Additional Information

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

We’re looking for a skilled and imaginative UI Animator to help bring our Innovation Lab titles to life—adding motion, clarity, and expression to the player experience. In this role, you’ll collaborate with UI/UX designers, game artists, and developers to transform static mockups into engaging, polished in-game animations that enhance usability and elevate visual appeal.

​

You’ll be responsible for animating UI elements, 2D characters, and environments, and for ensuring smooth implementation in Unity. This role sits at the intersection of design, storytelling, and tech—where performance, aesthetics, and gameplay meet.

​

Technical art experience is a strong plus and will directly support your ability to optimize, prototype, and implement animations across the product. You’ll also begin exploring generative AI tools for motion concepting and creative acceleration.

​

Experience with tech art or generative AI tools is a strong plus, offering extended scope to prototype, optimize, and expand the creative toolkit.

​

Key Responsibilities

​

• Animate UI elements and transitions that bring clarity, responsiveness, and delight
• Translate static designs and motion comps into fully functional, in-game animations
• Collaborate with UX, UI, and development teams to ensure consistency, usability, and performance
• Animate 2D characters and environments to support narrative and gameplay moments
• Create prototypes using tools like After Effects, Animate, or Spine
• Work within Unity’s 2D animation system to implement assets directly in-game
• Partner with technical artists to optimize assets for performance and platform requirements
• Maintain clear documentation, animation libraries, and motion guidelines
• Explore and prototype using generative AI tools to support animation concepting and ideation
• Contribute to a performance-focused culture where polish, feedback, and iteration are key

​

What We're Looking For

​

What we're looking for

​

• 2+ years of experience animating UI and 2D elements in a game development setting
• Strong grasp of animation principles: timing, easing, flow, and visual feedback
• Solid understanding of UI animation and implementation in Unity
• Artistic eye for motion, design, layout, and composition
• Familiarity with After Effects, Animate, Spine, or similar for rapid prototyping
• Understanding of mobile performance constraints and optimization
• Experience with Unity timelines, shaders, or light scripting is a plus
• Generative AI skills are a strong plus—especially in prototyping or expanding animation concepts
• Professional-level English and excellent communication skills

​

About you

​

• Team player with a flexible, problem-solving mindset
• Able to take feedback constructively and work with minimal rework
• Detail-oriented, quality-driven, and deadline-conscious
• Passionate about mobile games, player experience, and the power of motion
• Curious and proactive—especially about emerging creative tools and technology

​

Why Product Madness?

​

As part of the Aristocrat family, we share their mission of bringing joy to life through the power of play, with a world-class team who creates top-grossing, leading titles in the social casino genre, including Heart of Vegas, Lightning Link, Cashman Casino. With 800 team members across the globe, Product Madness is headquartered in London, with offices in Barcelona, Gdańsk, Lviv, Montreal and a remote team spanning the USA, making us a truly global powerhouse.

​

We live by our People First principle. Regardless of where, when, or how they work, our team members have opportunities to elevate their careers, and grow alongside us. We take pride in fostering an inclusive culture, where our people are encouraged to be their very best, every day. But don’t just take our word for it. In 2024, we made the Global Inspiring Workplace Awards list, and won a bronze award at the Stevies for Great Employers in the ‘Employer of the Year - Media and Entertainment’ category.

​

So, what’s stopping you?

​

Travel Expectations

​

None

​

Additional Information

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

Estamos buscando un experto e imaginativo Animador de UI para que nos ayude a que nuestros títulos del Departamento de Innovación sean una realidad, lo que sumará movimiento, claridad y expresión a la experiencia del jugador. En esta función, colaborarás con diseñadores de UI/UX, artistas de juegos y desarrolladores para transformar maquetas estáticas en animaciones atractivas y pulidas que mejoran la capacidad de uso y elevan el atractivo visual.

​

Serás responsable de animar elementos de la interfaz de usuario, personajes 2D y entornos, así como de garantizar una implementación fluida en Unity. Esta función se encuentra en la intersección de diseño, narración y tecnología, en los que se reúnen el rendimiento, la estética y el juego.

​

La experiencia en arte técnico es una gran ventaja y te servirá de apoyo directo para tu capacidad de optimizar, crear prototipos e implementar animaciones en todo el producto. También comenzarás a explorar herramientas de IA generativa para la concepción del movimiento y la aceleración creativa.

​

La experiencia en el arte de la tecnología o las herramientas de IA generativa es una gran ventaja, ya que ofrecen un alcance ampliado para crear prototipos, optimizar y ampliar el conjunto de herramientas creativas.

​

¿Qué harás?

​

• Animarás elementos de UI y transiciones que aportan claridad, capacidad de respuesta y deleite.
• Traducirás diseños estáticos y composiciones de movimiento en animaciones totalmente funcionales en el juego.
• Colaborarás con los equipos de UX, UI y desarrollo para garantizar la consistencia, usabilidad y rendimiento.
• Animarás personajes 2D y entornos para apoyar la narrativa y los momentos de juego.
• Crearás prototipos utilizando herramientas como After Effects, Animate o Spine.
• Trabajarás dentro del sistema de animación 2D de Unity para implementar activos directamente en el juego.
• Te asociarás con artistas técnicos a fin de optimizar los activos para el rendimiento y los requisitos de la plataforma.
• Mantendrás documentación clara, bibliotecas de animación y directrices de movimiento.
• Explorarás y crearás prototipos utilizando herramientas de IA generativa para apoyar la concepción y creación de animaciones.
• Contribuirás a una cultura centrada en el rendimiento en la que el pulido, la retroalimentación y la iteración son clave.

​

Lo que estamos buscando

​

Responsabilidades

​

• Se requieren más de 2 años de experiencia en la animación de elementos de la UI y 2D en un entorno de desarrollo de juegos.
• Se requiere buena comprensión de los principios de la animación: sincronización, atenuación, flujo y retroalimentación visual.
• Se requiere una sólida comprensión de la animación de la UI y su implementación en Unity.
• Se requiere ojo artístico para el movimiento, diseño, disposición y composición.
• Se requieren conocimientos de After Effects, Animate, Spine o similares para el prototipado rápido.
• Se requiere comprensión de las limitaciones y la optimización del rendimiento móvil.
• La experiencia en las líneas de tiempo de Unity, shaders o light scripting es una ventaja.
• Las habilidades de IA generativa son una gran ventaja, especialmente en el prototipado o la expansión de los conceptos de animación.
• Se requieren nivel de inglés de nivel profesional y excelentes habilidades comunicativas.

​

Sobre ti

​

• Persona colaborativa, con una mentalidad flexible y orientada a la resolución de problemas.
• Capaz de recibir retroalimentación de forma constructiva y trabajar con mínima necesidad de correcciones.
• Atento/a al detalle, enfocada en la calidad y consciente de los plazos.
• Apasionado/a por los juegos móviles, la experiencia del jugador y el poder del movimiento.
• Curioso/a y proactivo/a, especialmente en lo relacionado con nuevas herramientas creativas y tecnología emergente.

​

¿Por qué Product Madness?  

Como parte de la familia Aristocrat, compartimos su misión de llenar de alegría la vida gracias al poder del juego, con un equipo de primer nivel que crea títulos líderes y de mayor recaudación en el género de casino social, entre ellos Heart of Vegas, Lightning Link y Cashman Casino.  

Con un equipo global de 800 personas, Product Madness tiene su sede en Londres, y oficinas en Barcelona, Gdańsk, Lviv, Montreal y un equipo remoto en Estados Unidos, lo que nos convierte en una auténtica potencia global.  

Nos guiamos por nuestro principio de “Las personas primero”. Independientemente de dónde, cuándo o cómo trabajen, los miembros de nuestro equipo tienen oportunidades para avanzar en su carrera profesional y crecer con nosotros. Nos enorgullece fomentar una cultura inclusiva, en la que se anima a cada persona a dar lo mejor de sí misma cada día.  

Pero no confíes solo en nuestra palabra.  En 2024, fuimos incluidos en la lista de los Global Inspiring Workplace Awards y recibimos un premio de bronce en los Stevies for Great Employers, en la categoría de “Empleador del año - Medios de comunicación y entretenimiento”.

​

Disponibilidad para viajar

​

Ninguna

​

Información adicional  

En este momento, no podemos tramitar visados de trabajo para este puesto. Los candidatos deben tener permiso para trabajar a tiempo completo en el país donde se ofrece la vacante, sin necesidad de visado ahora ni en el futuro.

Estamos buscando un diseñador de UX talentoso y motivado para unirse al equipo de Cashman Casino.

​

Como diseñador de UX de nivel medio, desempeñarás un papel clave en la configuración de las características y los sistemas que mejoran el compromiso, la retención y la satisfacción del jugador. Trabajarás en estrecha colaboración con socios interdisciplinarios, incluidos Producto, Arte, IU e Investigación, y ayudarás a ofrecer experiencias intuitivas, agradables y mensurables.

​

Esta es una función práctica, en la que tus decisiones de diseño llegarán a una audiencia global e influirán directamente en uno de los juegos de casino social móvil más grandes del mundo.

​

Lo que estamos buscando

​

Responsabilidades

​

• Animarás elementos de interfaz de usuario y transiciones que aportan claridad, capacidad de respuesta y deleite.
• Traducirás diseños estáticos y composiciones de movimiento en animaciones totalmente funcionales en el juego.
• Colaborarás con los equipos de UX, UI y desarrollo para garantizar la consistencia, usabilidad y rendimiento.
• Animarás personajes 2D y entornos para apoyar la narrativa y los momentos de juego.
• Crearás prototipos utilizando herramientas como After Effects, Animate o Spine.
• Trabajarás dentro del sistema de animación 2D de Unity para implementar activos directamente en el juego.
• Te asociarás con artistas técnicos a fin de optimizar los activos para el rendimiento y los requisitos de la plataforma.
• Mantendrás documentación clara, bibliotecas de animación y directrices de movimiento.
• Explorarás y crearás prototipos utilizando herramientas de IA generativa para apoyar la concepción y creación de animaciones.
• Contribuirás a una cultura centrada en el rendimiento en la que el pulido, la retroalimentación y la iteración son clave.

​

¿Qué haras?

​

• Liderarás el diseño de UX para alcanzar nuevas características y mejoras, equilibrando las necesidades del jugador con los objetivos del producto.
• Crearás flujos de usuario, wireframes y prototipos que comuniquen y validen la intención del diseño.
• Te asociarás con investigadores de UX y aprovecharás los conocimientos de datos para informar e iterar en diseños.
• Trabajarás de forma estrecha con los gerentes de productos, diseñadores de juegos y diseñadores de interfaz de usuario para ofrecer experiencias cohesivas y de alta calidad al jugador.
• Contribuirás a la evolución del sistema de diseño de Cashman Casino, asegurando patrones uniformes y lenguaje visual en todas las características.
• Presentarás y articularás soluciones de diseño con las partes interesadas e integrarás la retroalimentación de manera eficaz.
• Apoyarás el crecimiento de la artesanía de la UX dentro del equipo mediante el intercambio de conocimientos, herramientas y mejores prácticas.
• Informarás al director de diseño de la experiencia del usuario.
• Lo que estamos buscando
• De 2 a 4 años de experiencia profesional como diseñador de UX, diseñador de interacciones o función equivalente.
• Una cartera que muestra soluciones de diseño centradas en el usuario, con ejemplos de wireframes, flujos, prototipos y características enviadas y su impacto.
• Competencia con herramientas de UX como Figma, Sketch, Adobe XD o similares.
• Gran comprensión del diseño de interacción, los principios de capacidad de uso y los sistemas de diseño.
• Experiencia en la colaboración con equipos multifuncionales en un entorno de ritmo rápido.
• Capacidad de utilizar datos cualitativos y cuantitativos para informar y defender las decisiones de diseño.
• Habilidades de comunicación claras y seguras, con la capacidad de presentar y explicar diseños a públicos técnicos y no técnicos.
• Pasión por los juegos móviles y curiosidad sobre lo que los hace atractivos y exitosos.

​

Se considera un plus:

​

• Experiencia en diseño para juegos móviles o productos de entretenimiento.
• Familiaridad con los canales de desarrollo de juegos o Unity.
• Interés en los juegos de casino sociales u otros géneros para móviles.

​

¿Por qué Product Madness?  

Como parte de la familia Aristocrat, compartimos su misión de llenar de alegría la vida gracias al poder del juego, con un equipo de primer nivel que crea títulos líderes y de mayor recaudación en el género de casino social, entre ellos Heart of Vegas, Lightning Link y Cashman Casino.  

Con un equipo global de 800 personas, Product Madness tiene su sede en Londres, y oficinas en Barcelona, Gdańsk, Lviv, Montreal y un equipo remoto en Estados Unidos, lo que nos convierte en una auténtica potencia global.  

Nos guiamos por nuestro principio de “Las personas primero”. Independientemente de dónde, cuándo o cómo trabajen, los miembros de nuestro equipo tienen oportunidades para avanzar en su carrera profesional y crecer con nosotros. Nos enorgullece fomentar una cultura inclusiva, en la que se anima a cada persona a dar lo mejor de sí misma cada día.  

Pero no confíes solo en nuestra palabra.  En 2024, fuimos incluidos en la lista de los Global Inspiring Workplace Awards y recibimos un premio de bronce en los Stevies for Great Employers, en la categoría de “Empleador del año - Medios de comunicación y entretenimiento”.

​

Disponibilidad para viajar

​

Ninguna

​

Información adicional  

En este momento, no podemos tramitar visados de trabajo para este puesto. Los candidatos deben tener permiso para trabajar a tiempo completo en el país donde se ofrece la vacante, sin necesidad de visado ahora ni en el futuro.

Estamos buscando a una persona versátil y motivada para sumarse al equipo de arte de nuestro Departamento de Innovación como Game Artist. Se trata de un puesto muy práctico, ideal para alguien que ya haya trabajado en juegos publicados y quiera seguir desarrollando su talento y ampliar su impacto. Crearás assets 2D de alta calidad, explorarás ideas visuales y colaborarás de cerca con un equipo multidisciplinario para dar vida a nuestros juegos.

​

También participarás en proyectos de UI y empezarás a trabajar con herramientas de IA generativa para apoyar el desarrollo de conceptos y optimizar los flujos de producción, lo que nos ayudará a avanzar más rápido sin perder calidad creativa.

​

Responsabilidaded

​

• Crear assets 2D pulidos, alineados con el estilo y la dirección visual del proyecto
• Hacer investigación visual, buscar referencias y armar moodboards para inspirar nuevas ideas.
• Hacer bocetos e iterar rápido para proponer diferentes direcciones creativas.
• Recibir feedback y aplicar cambios con claridad e intención.
• Colaborar con los equipos de UI, concepto y producción para alcanzar objetivos comunes.
• Apoyar el desarrollo de personajes, objetos y entornos junto con artistas senior.
• Ayudar a documentar estrategias visuales y mantener guías de estilo.
• Organizar tareas y entregas usando Jira y otras herramientas de producción.
• Integrar assets en Unity y colaborar con la implementación cuando haga falta.
• Empezar a usar herramientas de IA generativa para facilitar el diseño de conceptos y acelerar la producción.
• Contribuir en proyectos de UI manteniendo los altos estándares visuales del estudio.

​

Lo que estamos buscando

​

Estamos buscando

​

• Al menos 2 años de experiencia en desarrollo de videojuegos, idealmente casuales o móviles.
• Portfolio que muestre personajes, objetos y entornos en estilos casuales modernos.
• Buen manejo de composición, color, iluminación y forma.
• Dominio de Photoshop y un gran ojo para los detalles y acabados.
• Conocimientos básicos de herramientas 3D y Unity.
• Buena comunicación visual y actitud colaborativa.
• Flexibilidad, proactividad y apertura a la dirección creativa.
• Conocimiento de los flujos de trabajo en arte para videojuegos.
• Nivel profesional de inglés.

​

Si te apasiona el arte para videojuegos, te entusiasma probar nuevas tecnologías creativas y te gusta trabajar en un entorno de alto rendimiento, ¡nos encantaría conocerte!

​

¿Por qué Product Madness?  

Como parte de la familia Aristocrat, compartimos su misión de llenar de alegría la vida gracias al poder del juego, con un equipo de primer nivel que crea títulos líderes y de mayor recaudación en el género de casino social, entre ellos Heart of Vegas, Lightning Link y Cashman Casino.  

Con un equipo global de 800 personas, Product Madness tiene su sede en Londres, y oficinas en Barcelona, Gdańsk, Lviv, Montreal y un equipo remoto en Estados Unidos, lo que nos convierte en una auténtica potencia global.  

Nos guiamos por nuestro principio de “Las personas primero”. Independientemente de dónde, cuándo o cómo trabajen, los miembros de nuestro equipo tienen oportunidades para avanzar en su carrera profesional y crecer con nosotros. Nos enorgullece fomentar una cultura inclusiva, en la que se anima a cada persona a dar lo mejor de sí misma cada día.  

Pero no confíes solo en nuestra palabra.  En 2024, fuimos incluidos en la lista de los Global Inspiring Workplace Awards y recibimos un premio de bronce en los Stevies for Great Employers, en la categoría de “Empleador del año - Medios de comunicación y entretenimiento”.

​

Disponibilidad para viajar

​

Ninguna

​

Información adicional  

En este momento, no podemos tramitar visados de trabajo para este puesto. Los candidatos deben tener permiso para trabajar a tiempo completo en el país donde se ofrece la vacante, sin necesidad de visado ahora ni en el futuro.

We are looking for an experienced software developer who is passionate about designing, creating and delivering high impact and quality casino games to our global customers. You will be part of a Studio with dedicated team of Artists, Game Mathematicians, Game Developers and test engineers. The Studio puts a strong emphasis on quality, individual ownership and values engineers who take pride in developing games.

​

What You Will Do:

​

• Excellent programming skills in C++ (11 and 14) under Linux operating system
• Good skills in Object oriented design, algorithms and data structures
• Good understanding of software design patterns
• Proficient in the Software development process and software engineering principles
• Good understanding of Agile process
• Good to have hands on tools - Jira, GitHub and SonarQube

​

What We're Looking For

​

• 1-3 years of software development experience
• Computer Science education (B Tech/BE/MCA)

​

Why Aristocrat?

​

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

​

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

​

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

None

​

Additional Information

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

We’re looking for a versatile and motivated Game Artist to join our growing Innovation Lab art team. This is a hands-on role ideal for someone who’s already contributed to released titles and is now ready to level up their craft and impact. You’ll be creating high-quality 2D assets, exploring visual ideas, and collaborating closely with a cross-disciplinary team to bring our games to life.

​

You’ll also contribute to UI design projects and begin working with generative AI tools to support concept development and streamline production workflows—helping us move faster while staying true to our creative standards.

​

Key Responsibilities

​

• Create polished 2D assets that align with project style and visual direction
• Produce visual research, references, and moodboards to support concept development
• Sketch and iterate on ideas quickly to present multiple creative directions
• Follow feedback and apply revisions with clarity and intent
• Collaborate with UI, concept, and production teams to meet shared goals
• Support development of characters, props, and environments alongside senior artists
• Help document art strategies and maintain style guides
• Organize tasks and deliverables using Jira and other production tools
• Integrate assets into Unity and support implementation as needed
• Begin leveraging generative AI tools to aid concepting and increase production efficiency
• Contribute to UI projects to uphold the studio’s high visual standards

​

What We're Looking For

​

What we're looking for

​

• 2+ years experience in game development, ideally on casual or mobile titles
• A portfolio showcasing strong characters, props, and environments in modern casual styles
• Solid understanding of composition, color, lighting, and form
• Skilled in Photoshop with a sharp eye for detail and finish
• Basic understanding of 3D tools and Unity
• Strong visual communication skills and a collaborative mindset
• Flexible, proactive approach with a willingness to take creative direction
• Awareness of game art pipelines and production processes
• Professional-level English

​

If you're passionate about game art, excited to explore new creative technologies, and thrive in a high-performance culture—we’d love to hear from you.

​

Why Product Madness?

​

As part of the Aristocrat family, we share their mission of bringing joy to life through the power of play, with a world-class team who creates top-grossing, leading titles in the social casino genre, including Heart of Vegas, Lightning Link, Cashman Casino. With 800 team members across the globe, Product Madness is headquartered in London, with offices in Barcelona, Gdańsk, Lviv, Montreal and a remote team spanning the USA, making us a truly global powerhouse.

​

We live by our People First principle. Regardless of where, when, or how they work, our team members have opportunities to elevate their careers, and grow alongside us. We take pride in fostering an inclusive culture, where our people are encouraged to be their very best, every day. But don’t just take our word for it. In 2024, we made the Global Inspiring Workplace Awards list, and won a bronze award at the Stevies for Great Employers in the ‘Employer of the Year - Media and Entertainment’ category.

​

So, what’s stopping you?

​

Travel Expectations

​

None

​

Additional Information

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

Our Field Service Operations team is responsible for providing technical support to drive the success of our customers at Aristocrat Gaming. As a Field Service Technician, you will be part of a team with employees across the United States and Canada. Our team prides itself on Aristocrat’s people-first culture and bringing fun and passion into the work we do daily. Whether it’s driving to a casino, troubleshooting a problem, or installing a new cabinet, we always bring the power of play to life. If you enjoy solving problems, working with a team, and engaging with customers, this is the role for you!

​

We are seeking a passionate, customer-focused Field Service Technician to join our energetic team in Field Operations. As a Field Service Technician for Aristocrat Gaming, you will be responsible for troubleshooting, converting, installing, maintaining, repairing, and removing gaming machines, signs, and gaming controllers with little assistance. You will be an immediate value add to the organization by ensuring the seamless operation of our customers’ gaming facilities by providing timely and efficient technical support.

​

This is an entry-level position. You will complete a robust, hands-on, and virtual training program throughout your first 6 months.

​

What You’ll Do

​

• Install, convert, troubleshoot, repair, and remove Aristocrat gaming machines, signs, and gaming controllers.
• Perform routine maintenance on gaming machines.
• Respond promptly to customer calls and emergency requests, prioritizing critical issues.
• Complete Pre-Site Surveys, follow the schedule, and perform service activities assigned.
• Maintain inventory accuracy and follow the parts inventory process.
• Support customers with technical inquiries and documentation.
• Report on trends, needs, and service challenges.
• Review pre-install documents to determine which parts will be needed to complete the installation.
• Gather and report accurately on service activities by utilizing field service management reporting tools.
• Uphold high standards of professionalism, integrity, and customer service daily.
• Self-direct and carry out day-to-day tasks with little direction.
• Follow Aristocrat’s Safety Guidelines.

​

What We're Looking For

​

• High school diploma, GED, or equivalent work experience.
• At least 21 years of age.
• Have a clean and valid driver’s license and maintain an insurable driving record.
• Able to obtain a gaming license as required (Gaming License requirements will vary depending on location. Upon hire, Aristocrat will assist with application, payment, and renewal).
• Willing to do daily travel in the assigned territory. Regional and national travel may be up to 30%.
• Self-starter, flexible, adaptable, highly organized, and proactive.
• Passion for technology and solving problems.
• Able to remain calm in a fast-paced work environment, manage multiple priorities/projects, and meet deadlines.
• Able to communicate effectively and in a constructive manner with customers and coworkers.

​

Preferred Qualifications

​

• Experience as a slot technician, field service of technical products, or other diagnostic work.
• Experience working in the field, being on call, and traveling for work.
• Experience with electronics, mechanics, and troubleshooting

​

Physical Requirements

​

• Can lift and move a minimum of 50 pounds.
• Able to push up to 250 pounds with the assistance of moving equipment.
• Able to climb and balance on ladders.
• Have good manual dexterity, hand/eye coordination, and good eyesight.
• Able to drive and operate a vehicle for extended periods.

​

Work Conditions

​

• Operate designated service vehicles equipped with GPS and real-time camera monitoring systems.
• Operate a box truck safely and efficiently.
• Work in a crowded, noisy, and smoking casino environment.
• Travel with little or no notice and for a possible extended period

​

Why Aristocrat?

​

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

​

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

​

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

Up to 75%

​

Pay Range

​

$17.61 - $32.71 per hour

​

Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.

​

This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at https://atibenefits.com/.

​

Additional Information:

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

We are looking to appoint an inspirational & innovative leader as Production Manager at our Australian Integration Centre. Working collaboratively across the Aristocrat organisation, you will drive manufacturing and repairs excellence and contribute to the global success of the organisation.

​

As the Production Manager, you will lead and manage the Production, Conversions, Sub-Assemblies and Repair Centre operations at the Australian Integration Centre, delivering up to 14,000 gaming machines, 40,000 game kits and 24,000 repaired parts per year for a wide range of global jurisdictions.

​

​

Job Requirements

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• Lead and manage the Production, Conversions, Sub-Assemblies and Repair Centre operations at the Australian Integration Centre with a strong focus on safety, wellbeing, quality, productivity, inventory control and continuous improvement.
• Successfully manage the new product introduction of multiple cabinets and parts across all relevant manufacturing areas, with a focus on time, quality and cost outcomes.
• Manage labour and R&M budgets, ensuring efficient and controlled spending to achieve outcomes whilst also ensuring future success and the continued evolution of Manufacturing and Repairs operations.
• Continue to establish and develop a positive workplace culture, with a focus on embedding values of trust, teamwork and accountability.
• Create and establish strong relationships across departments both internally and externally, leveraging skills and synergies to further enhance the capabilities of both individuals and teams.
• Execute Production KPIs to drive departmental performance and ensure achievement of both departmental and business-wide safety, quality, delivery, and cost goals.
• Manage staff performance through means of regular audits and performance reviews to provide ongoing feedback to ensure consistent performance against site safety, quality and efficiency standards.
• Ensure continuous improvement and optimisation of business systems, manufacturing processes, electronic repair centre processes and procedures.
• Follow and adhere to all safety, compliance, and quality procedures and reporting requirements to ensure required standards of operation are met.
• Understand and demonstrate Aristocrat’s values and behaviours and utilise the Power Plays program to reward good performance.
• Maintain a strong focus on our people and culture. This will include (but not be limited to) staff training and development, maintaining high levels of staff engagement, and diligent succession planning to ensure future sustained success.
• Maintain and continue to evolve the area's internal controls to ensure ongoing ISO9001 certification as well as 6S and housekeeping.

​

What We're Looking For

​

• Degree or equivalent in either Business Management, Logistics, Warehousing, or Engineering disciplines.
• 8 years minimum in a Supply Chain or Operations management position.
• 5 years of minimum experience in a people management position.

​

Key Competencies:

-----------------

​

• A clear understanding of health and safety, quality, and risk management.
• Strong people management skills and hands-on practical understanding of manufacturing and repairs to achieve operational excellence.
• Strong change management skills that demonstrate a proven ability to confidently and effectively lead teams through times of change and uncertainty.
• Strong communication skills with the ability to apply cultural diversity and emotional intelligence skills, dependent on the audience to achieve outcomes and create strong relationships and connections.
• Project management skills and conceptual understanding of systems to enhance operational efficiencies, quality, and control.

​

Why Aristocrat?

​

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

​

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

​

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

None

​

Additional Information

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

We are seeking an experienced software developer with a passion for designing, building, and delivering high-impact casino games to a global audience. You will join a dynamic Studio team composed of talented Artists, Game Mathematicians, Developers, and Test Engineers. Our Studio places a strong focus on quality, individual ownership, and takes pride in engineers who are deeply committed to crafting exceptional games.

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In this role, you'll be responsible for developing casino games tailored to various cabinets and global markets. The position offers both complexity—such as art integration, intricate game mathematics, and compliance considerations—and variety, including diverse platforms, regions, and languages. Every game presents a unique challenge, ensuring your work remains engaging and rewarding.

​

What You Will Do:

​

Your contributions will play a crucial role in delivering games across various global markets.  

Key Performance Indicators include:

​

• Collaborating with technical leads and game designers to analyze game requirements
• Developing slot games tailored for different cabinets and target markets
• Participating in the full development lifecycle, including coding, code reviews, unit testing, and memory profiling
• Performance will be measured by the quality of the games and the efficiency of time-to-market delivery.

​

What We're Looking For

​

• A degree in Computer Science or a related field (B.Tech/BE/MCA)
• At least 4 years of hands-on experience in software development
• Strong proficiency in C++ programming on Linux platforms
• Solid understanding of object-oriented design, algorithms, and data structures
• Good grasp of the software development lifecycle and core software engineering principles

​

Why Aristocrat?

​

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

​

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

​

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

None

​

Additional Information

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

I. MAIN DUTIES AND RESPONSIBILITIES

​

• Preparing concepts/sketches by reviewing references and materials and catering them to the art style, colour palette and vision determined by the game Producer.
• Iterate on the sketches and artwork with direction/input from Art Director and the game’s Producer until approved.
• Collaborate with the team, including other artists and animators, to align all created assets toward the wider game vision.
• Always aware of the deadlines and commit to delivering with quality by the scheduled dates.
• Maintain transparent communication with immediate manager, with respect to work undertaken and ensure that performance standards/expectations should not get breached.
• Regularly update and consult with direct manager regarding ongoing tasks and projects.
• Provide timely progress reports and seek guidance as needed to ensure efficient workflow.
• Attend & contribute to team huddles, meetings & ad hoc meetings when required.
• Assist in additional tasks and projects as assigned by supervisors or management to support the achievement of department and organizational goals.

​

II. INFORMATION LINKS AND RELATIONSHIP

​

• In his/her everyday work the Graphic Artist is subordinate to his/her superior or to the Managing Director of the Company, according to the approved Company’s organizational chart.
• Work closely with all relevant parties both inside and outside of the company.

​

What We're Looking For

​

REQUIREMENTS

​

• Strong 2D digital art abilities.
• Several years of experience with an online slot studio and a portfolio of finished games.
• Slots have a very wide range of themes, art styles, and characters. You have the range of ability to conform to any style/theme for a given game.
• You’re able to bring your own creativity and insight into the production process and contribute to the uniqueness of our games.
• Flexibility in what aspect of the project you create or contribute to. Some days you might work on symbols, another day game backgrounds.
• Deadline-oriented and able to independently manage your time.
• Be comfortable with both taking and giving thoughtful criticism from/to your peers.
• Familiarity with design software and technologies (Illustrator, Photoshop).
• Degree in Design, Fine Arts or related field is a plus.
• Fluent English – written and verbal a must.

​

Travel Expectations

​

None

​

Additional Information

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

. MAIN DUTIES AND RESPONSIBILITIES

​

• Preparing concepts/sketches by reviewing references and materials and catering them to the art style, colour palette and vision determined by the game Producer.
• Iterate on the sketches and artwork with direction/input from Art Director and the game’s Producer until approved.
• Collaborate with the team, including other artists and animators, to align all created assets toward the wider game vision.
• Always aware of the deadlines and commit to delivering with quality by the scheduled dates.
• Maintain transparent communication with immediate manager, with respect to work undertaken and ensure that performance standards/expectations should not get breached.
• Regularly update and consult with direct manager regarding ongoing tasks and projects.
• Provide timely progress reports and seek guidance as needed to ensure efficient workflow.
• Attend & contribute to team huddles, meetings & ad hoc meetings when required.
• Assist in additional tasks and projects as assigned by supervisors or management to support the achievement of department and organizational goals.

​

II. INFORMATION LINKS AND RELATIONSHIP

​

• In his/her everyday work the Graphic Artist is subordinate to his/her superior or to the Managing Director of the Company, according to the approved Company’s organizational chart.
• Work closely with all relevant parties both inside and outside of the company.

​

What We're Looking For

​

REQUIREMENTS

​

• Strong 2D digital art abilities.
• Several years of experience with an online slot studio and a portfolio of finished games.
• Slots have a very wide range of themes, art styles, and characters. You have the range of ability to conform to any style/theme for a given game.
• You’re able to bring your own creativity and insight into the production process and contribute to the uniqueness of our games.
• Flexibility in what aspect of the project you create or contribute to. Some days you might work on symbols, another day game backgrounds.
• Deadline-oriented and able to independently manage your time.
• Be comfortable with both taking and giving thoughtful criticism from/to your peers.
• Familiarity with design software and technologies (Illustrator, Photoshop).
• Degree in Design, Fine Arts or related field is a plus.
• Fluent English – written and verbal a must.

​

Travel Expectations

​

None

​

Additional Information

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

In this exciting Business Development Executive role, you will be a trusted advisor responsible for the development of all assigned client and consultant relationships including the achievement of sales targets and the identification of mutually beneficial business opportunities for the creation of value, for both the customer and the company.

​

What You'll Do

--------------

​

• Work with internal partners, especially the local sales team, to achieve assigned sales targets for each of Aristocrat’s product lines in line with Aristocrat’s business objectives.
• Maximise sales opportunities and identify new business opportunities for mutual benefit.
• Negotiate sales deals within business guidelines.
• Develop client plans in consultation with the client and/or consultants, based on mutually agreed goals, specifically, sales, service, marketing, and operations.
• Coordinate market intelligence covering competitors’ products, pricing, and services.
• Maintains up-to-date client information, including key contacts and current business strategy
• Advise clients and/or consultants on market trends, competitive behavior, and developments within the business.
• Prepare and submit regular reports as required on client and sales activities, including but not limited to client performance, sales activities, actual performance to target, variance analysis, and sales forecasts.
• Keeps up to date with industry trends, legislation, and business practices.
• Represents the company at local and state functions, meetings, and trade events.
• Displays knowledge of company products and represents the overall company by promoting and selling games, recurring revenue products, and services.
• Develops long-term profitable relationships by providing world-class customer experiences

​

What We're Looking For

​

• Proven Sales and Key Account Management ability, including outstanding negotiation skills, persuasive ability, and excellent communication skills.
• Self-motivated and resilient operator who remains calm in a crisis
• Expert product and industry knowledge coupled with the ability to deal with clients at all levels and translate client needs into a complete solution.
• Strategic management with strong business and reporting capabilities.
• Analytical interpretation and advanced problem-solving abilities.
• Strong communication skills with strong presence and impact.
• Very strong interpersonal skills with the ability to develop diverse networked relationships internally and externally, and engage with people quickly.
• Be proficient in using the Salesforce cloud-based customer relationship management platform.
• Demonstrate excellent skills using the MS suite of products, especially Excel
• 10+ years of experience, may possess relevant tertiary qualifications.
• Gaming industry experience is preferable, but not essential.
• Commercial awareness with considerable previous experience in customer-facing roles.
• Current Australian driver’s license.
• Qualifications in Business and/or Commerce are highly desirable.

​

Why Aristocrat?

​

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

​

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

​

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

Up to 25%

​

Additional Information

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

The Technical Compliance function at Aristocrat is crucial for upholding the organization’s adherence to all relevant technical standards, regulations and laws.  This applies across all of Aristocrat’s products, services and operational activities.

​

The team plays a vital role in providing expert guidance to all development teams from a product’s inception to its end-of-life, ensuring compliance is integrated throughout.  The team also cultivates and maintains strong relationships with internal departments, regulatory bodies, and test labs. These collaborations are essential for safeguarding the organization's integrity and preserving its operational licenses in all markets. A key aspect of this role involves monitoring, assessing, and implementing robust policies and procedures. This proactive approach helps to mitigate risks and consistently maintain compliance with evolving industry standards.

​

What You'll Do

​

Reporting:

​

• Responsible for timely and effective communication of Regulatory Notifications and Technical Bulletins. This is a critical function that guarantees all requirements from regulatory bodies are consistently met, directly contributing to the ongoing integrity of Aristocrat's license to operate.
• Responsible for preparing and submitting comprehensive reports on compliance activities to both senior management and regulatory bodies. These reports will encompass crucial information from audits, risk assessments, and training sessions.
• Advise management on trends and patterns impacting the approval of products and systems by regulatory agencies. This includes insights derived from forensic evaluations, field trials, or those related to major base or communications releases. This guidance is crucial for proactively navigating regulatory landscapes.

​

Monitoring and Assessment:

​

• Keeps abreast of changes to the rules, regulations, and legislative requirements of all gaming jurisdictions as they pertain to Aristocrat product and their requirements.
• Assess new and existing products or features for Regulatory Compliance; tests products to ensure requirements are met.
• Lead collaboration between all studios and stakeholders to ensure product specifications adhere to gaming guidelines for product submissions
• Resolves regulator and test lab issues which often requires the creation of technical documents or white papers for external consumption.
• Travels to regulatory labs to conduct hands-on testing and evaluation of Aristocrat products assessing against local jurisdictional requirements and collaborate directly with laboratory staff on both product approvals and problem resolution.
• Organize and lead meetings with Regulatory agencies and test labs with technical discussions about company products during submission, rework, and field trial activities.
• Manage and monitor regulated field trial processes and activities from pre-installation to completion ensuring transparency between Aristocrat, Regulators and customer properties.

​

Policy and Procedure Development:

​

• Create, update, and implement policies and procedures related to technical compliance, ensuring they are aligned with regulatory technical requirements and industry best practices.
• Promptly maintain the Technical Compliance Jurisdictional Matrix.  This matrix is a crucial resource for all development teams, providing key technical requirements for all jurisdictions where Aristocrat conducts business.

​

Risk Management:

​

• Identify, assess, and mitigate technical compliance risks, which may involve developing and implementing risk mitigation strategies.
• Safeguard game integrity by enforcing regulations addressing technical issues and corrective actions to maintain compliance.
• Responsible for escalating regulatory issues and assigning appropriate risk levels to ensure all pertinent information is effectively communicated to our engineering, development, and test teams, including external test labs, primarily through JIRA. This proactive approach helps prioritize critical information and facilitates timely resolution.
• Advise and influence decisions regarding shipments to jurisdictions where critical software issues have been identified. This involves providing crucial input to ensure informed and strategic choices are made.

​

Audit and Review:

​

• Participate in internal and external audits to verify compliance with technical standards and regulations.
• Forensic Review: Manage forensic evaluations where escalation is required. Coordinate forensic activities including Aristocrat resources and product support issues where evaluations involve regulators or test labs.
• Responsible for coordinating interoperability testing at various locations, including Aristocrat facilities, regulator/test labs, and customer sites – where applicable.

​

Training and Awareness:

​

• Responsible for ensuring that global teams and stakeholders are fully aware of issues and that updates are consistently communicated across all regions. This ensures seamless information flow and alignment worldwide.
• Provide training and guidance to staff and development teams on technical compliance requirements and best practices.  This is key to promoting a strong culture of compliance across the entire organization.
• Collaborate with QA and development teams to review and navigate product updates. This involves evaluating requirements for market suitability, company-recommended field testing, and determining the most effective methods for product release.

​

What We're Looking For

​

• Bachelor’s degree in Computer Science / Engineering or its equivalent.
• Requires a minimum of two to four years of product testing and quality experience in an engineering environment.
• Proven experience with slot machines (video and stepper), peripherals, progressives, and slot systems. Previous knowledge of regulatory and compliance issues impacting the gaming industry is preferred.
• Demonstrable skills in the Microsoft Office Suite; particularly: PowerPoint, Excel, and Word.
• Ability to interpret gaming regulations within the Compliance space for both systems and gaming machines.
• Ability to quickly comprehend products on both a technical and mathematical level.
• Strong analytical and problem-solving skills, with the ability to troubleshoot issues reported to the Technical Compliance Team and provide internal guidance to other departments.
• Must have strong verbal and written communication skills, with the ability to read, write, speak, and understand English. Additional languages are a plus.
• Strong interpersonal and negotiation skills are essential.
• Experience creating and reviewing technical documentation.
• Must be a collaborative team player who can work effectively across various cross-functional teams, demonstrating strong diplomatic skills. Additionally, you should be capable of working independently with minimal supervision and thrive in environments with tight deadlines.
• Ability to adapt quickly and effectively in an unstructured environment where the resolution of complex tasks is required.
• Must be detail-oriented, highly accurate, and organized.

​

Why Aristocrat?

​

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

​

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

​

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

None

​

Pay Range

​

$89,040 - $165,360 per year

​

Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.

​

This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at https://atibenefits.com/.

​

Additional Information:

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

I. MAIN DUTIES AND RESPONSIBILITIES

​

• Create and deliver motion and non-motion graphics and export game art assets
• Prepare design plan, concept and layout for motion graphic project
• Design and create enticing motion graphics for promo video deliverables
• Follow the design trends
• Have strong sense of lighting, color, form and motion
• Cooperate closely with the internal departments by brainstorming and implementation
• Ability to take ownership of a project from first ink drop to the last pixel
• Multi-task several projects under pressure

​

II. INFORMATION LINKS AND RELATIONSHIP

​

• Directly subordinate to the Head of Studio and Managers of the company.
• In implementing the organizational capacity to carry out our links and relationships with all actors in the company.

​

What We're Looking For

​

REQUIREMENT

​

• Experience as Motion Graphic Designer
• Experience in the online industry
• A strong & creative portfolio
• Exceptional expertise in Adobe After Effects/ Photoshop
• Working knowledge with Atlassian’s JIRA
• Good proficiency in English.

​

Travel Expectations

​

None

​

Additional Information

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

. MAIN DUTIES AND RESPONSIBILITIES

​

• Create and deliver motion and non-motion graphics and export game art assets

​

• Prepare design plan, concept and layout for motion graphic project
• Design and create enticing motion graphics for promo video deliverables
• Follow the design trends
• Have strong sense of lighting, color, form and motion
• Cooperate closely with the internal departments by brainstorming and implementation
• Ability to take ownership of a project from first ink drop to the last pixel
• Multi-task several projects under pressure

​

II. INFORMATION LINKS AND RELATIONSHIP

​

• Directly subordinate to the Head of Studio and Managers of the company.
• In implementing the organizational capacity to carry out our links and relationships with all actors in the company.

​

What We're Looking For

​

REQUIREMENT

​

• Experience as Motion Graphic Designer
• Experience in the online industry
• A strong & creative portfolio
• Exceptional expertise in Adobe After Effects/ Photoshop
• Working knowledge with Atlassian’s JIRA
• Good proficiency in English.

​

Travel Expectations

​

None

​

Additional Information

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

Este puesto es parte del equipo de Prestación de Servicios responsable del soporte a los usuarios locales y presenciales, la capacitación y la ejecución de proyectos. La persona seleccionada dará asistencia técnica avanzada y consultoría en diversas plataformas de TI, actuando como recurso de escalado para la resolución rápida de problemas y soluciones, de acuerdo con los procedimientos de Operaciones Globales de TI. Además, esta función incluye responsabilidades clave alineadas con un centro de servicios global centralizado y compartido, tales como:

​

• Gestionar solicitudes de servicio e incidencias a través de múltiples canales: en persona, por correo electrónico y en
• reuniones de Zoom.
• Proporcionar servicios de conserjería específicamente para líderes ejecutivos.
• Gestionar las colas de solicitudes e interactuar con los usuarios comerciales a diario para resolver problemas.
• Facilitar la incorporación de nuevas contrataciones en materia de TI para garantizar el acceso oportuno y la incorporación de los conocimientos de TI.
• Realizar una revisión rutinaria de los artículos internos de la base de conocimientos para identificar y abordar las lagunas en la documentación.

​

El puesto requiere conocimientos avanzados de ingeniería de sistemas de TI para diagnosticar y resolver problemas del usuario final, solucionar anomalías en la infraestructura y las aplicaciones y prestar asistencia técnica a distancia.

​

Lo que harás

​

• Establecer y mantener relaciones sólidas con los clientes internos de Aristocrat y el equipo de TI de Global Aristocrat.
• Proporcionar un servicio al cliente profesional y de alta calidad con un fuerte énfasis en la experiencia del cliente y la desescalada.
• Realizar tareas de manera eficiente en un entorno acelerado y orientado al equipo, priorizando y gestionando el tiempo y los proyectos con eficacia.
• Proporcionar soporte de segundo nivel, incluyendo configuraciones de dispositivos, reconstrucciones, copias de seguridad, implementaciones y actualizaciones de tecnología.
• Proporcionar servicios de apoyo de TI a los líderes ejecutivos.
• Administrar solicitudes de servicio e incidentes a través de múltiples canales, incluyendo Zoom y correo electrónico.
• Facilitar la incorporación de nuevas contrataciones y ayudar con los procesos de incorporación de TI.
• Revisar y actualizar los artículos de la base de conocimientos interna para garantizar la exactitud y llenar las lagunas en la documentación.
• Crear, actualizar, escalar y cerrar incidentes y solicitudes de servicio utilizando el sistema de emisión de tickets (ITSM).
• Desarrollar y documentar procesos y procedimientos técnicos para apoyar la mejora continua.
• Realizar administración avanzada de cuentas de usuario en Active Directory y otros sistemas empresariales.
• Apoyar el uso de las herramientas locales y remotas de videoconferencia y colaboración, incluido Zoom.
• Colaborar con los proveedores de hardware, los vendedores y los equipos internos para citar, pedir e instalar el equipo.
• Participar en equipos para la configuración del sistema, las pruebas y el despliegue de nuevas tecnologías.
• Trabajar en la adhesión a las directrices y protocolos de seguridad e infraestructura.
• Ayudar a los directores y administradores regionales con proyectos e iniciativas de TI, según sea necesario.
• Proporcionar soporte técnico remoto y utilizar ITSM, seguimiento de problemas y herramientas de gestión de activos de manera eficaz.
• Mantener registros precisos de activos para asignaciones, reparaciones y mantenimiento.

​

Lo que estamos buscando

​

• Gran énfasis en ofrecer una excelente experiencia al cliente y una efectiva reducción de la escalada.
• Enfoque colaborativo y orientado a la solución con fuertes habilidades de comunicación e interpersonales.
• Capacidad de adaptarse rápidamente a las prioridades cambiantes y trabajar independientemente con mínima
• supervisión.
• Gran enfoque en la mejora continua de los procesos.
• Capacidad de gestionar múltiples tareas en un entorno técnico acelerado.

​

Competencias técnicas:

​

• Amplio conocimiento técnico en la pila de tecnología de Microsoft, IAM, redes y servicios de dominio.
• Experiencia usando Office 365, el soporte de Windows y herramientas de soporte técnico remoto como Zoom y otras plataformas de videoconferencia.
• Familiaridad con la ITSM, el seguimiento de problemas y las herramientas de gestión de activos.
• Conocimiento de herramientas de colaboración como Lifesize y Polycom.
• Experiencia en Active Directory y administración avanzada de cuentas de usuario.
• Se valorará la experiencia en gestión de dispositivos móviles.
• Certificaciones requeridas o preferidas: A+, MCITP (requerido), Security+, Network+ (plus), ITIL Foundation.
• Se considera beneficiosa la experiencia en soporte de Google Workspace (G Suite).

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Exigencias físicas, mentales y medioambientales:

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• Principalmente en entornos de oficina/producción, requiere destreza manual y algunos viajes nacionales.
• Capacidad para levantar y mover equipos según sea necesario, incluyendo levantamiento de peso y empuje/arrastre de carritos (hasta 60 kg).

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¿Por qué Aristocrat?

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Aristocrat es una empresa líder a nivel mundial en contenido y tecnología de juegos, y una editorial de referencia en juegos móviles gratuitos. Ofrecemos un alto rendimiento a nuestros clientes B2B y hacemos participes a millones de personas que disfrutan con nuestros juegos de casino y para móviles. Y aunque nos centramos en la diversión, no olvidamos nunca nuestras responsabilidades. Nos esforzamos para ser referentes en juego responsable y elevar los estándares en gobernanza corporativa, bienestar de los empleados y sostenibilidad. Somos una empresa diversa, unida por valores comunes y una misión inspiradora: llenar de alegría la vida gracias al poder del juego.

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Nuestro compromiso es crear un entorno en el que se valoren las diferencias individuales y donde todos los empleados tengan la oportunidad de desarrollar su potencial. Damos la bienvenida y animamos a presentar su candidatura a personas de todas las edades, géneros, razas, etnias, orígenes culturales, condición de discapacidad o que se identifiquen como parte del colectivo LGBTQ+. EEO H/M/D/V

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• Empresa líder mundial en entretenimiento de juegos
• Atractivo paquete de beneficios
• Oportunidades de carrera a nivel internacional

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Nuestros valores

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• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

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Disponibilidad para viajar

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Ninguna

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Información adicional  

Según la naturaleza de tu función, es posible que tengas que registrarte en la Nevada Gaming Control Board (NGCB) o en otras jurisdicciones de juego en las que operamos.

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En este momento, no podemos tramitar visados de trabajo para este puesto. Los candidatos deben tener permiso para trabajar a tiempo completo en el país donde se ofrece la vacante, sin necesidad de visado ahora ni en el futuro.