Find Your Dream Job at a Company that Shares Your Values

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CarGurus is seeking an Engineering Manager – Competitive & Market Intelligence to lead the development of innovative reporting and insights tools that empower auto dealers with a deeper understanding of their local markets and competitive landscape. This role will be pivotal in shaping the dealer experience by providing data-driven guidance that helps them make more informed business decisions.

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In this role, you’ll manage a team of 5 and work closely with Product, Data Science, Product Data Analytics, Sales, Marketing, and Customer Success teams to deliver scalable, insightful, and intuitive market intelligence solutions. If you're a strategic thinker and executor who thrives on transforming complex data into impactful, easy-to-understand insights, we’d love to hear from you!

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What You’ll Do

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• Manage a team of talented engineers while providing technical leadership and mentorship to the broader team
• Ensure your team writes clean, well-tested, and efficient code.
• Take generic tasks and break them into small, self-contained tasks.
• Accurately estimate and prioritize units of work and drive the incremental release of moderately sized projects
• Be deeply engaged in the full development lifecycle designing, developing, testing, deploying, maintaining, monitoring, and improving software
• Contribute to road mapping discussions by proposing new ideas for technical investment and providing estimates
• Advocate for new technology and new methodologies
• Continuously learn and expand your capabilities
• Have Fun!

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What You’ll Bring

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• Life long learning skills
• 5+ years of software development experience
• 3 years of leadership/management experience
• Expertise with Java or Python
• General understanding of ML techniques and when to use them
• Understanding of AI tools and has hands on experience using them
• Experience building scalable data products and is capable of  gathering insights from them
• Excellent Project management skills
• People focused technical leader with high Emotional Intelligence

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Role overview

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We are seeking a strategic, people-first leader to serve as Director of Benefits and oversee the full scope of CarGurus’ global benefits programs. In this role, you will define and deliver a competitive, cost-effective benefits strategy that supports the diverse needs of our employees and aligns with our values and long-term business objectives.

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As the most senior leader overseeing benefits, you will be responsible for designing, implementing, and continuously improving programs that span health and welfare, retirement, leave, wellbeing, and perks across the U.S., Canada, the UK, and Ireland. You’ll serve as a trusted advisor to senior leadership and a key partner to Finance, Legal, and HR stakeholders, ensuring that our offerings are compliant, market-relevant, and operationally sound.

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This role blends strategic planning with hands-on leadership of program execution and team development—balancing big-picture thinking with the operational rigor required to deliver a high-impact employee experience.

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What you'll do

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Strategic Leadership & Program Design

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• Own and evolve CarGurus’ global benefits strategy, ensuring offerings are competitive, inclusive, and aligned with employee needs and business priorities
• Analyze market trends, employee feedback, and internal data to drive thoughtful, data-informed enhancements to program design
• Collaborate with Finance to manage budgeting, cost modeling, and forecasting for all benefits-related programs and initiatives

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Plan Management & Optimization

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• Lead the design, implementation, and administration of employee benefits programs, including medical, dental, vision, life and disability insurance, 401(k), commuter benefits, tuition reimbursement, wellness programs, and other perks
• Continuously evaluate plan performance and utilization, identify opportunities for optimization, and ensure benefit offerings remain high-value and cost-effective
• Drive the annual Open Enrollment process, including communications, vendor coordination, and operational execution in partnership with HRIS and internal comms

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Compliance & Vendor Oversight

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• Ensure full compliance with all federal, state, and local regulations (ACA, ERISA, HIPAA, COBRA, etc.), as well as international benefits requirements where applicable
• Oversee all regulatory filings and reporting (e.g., 5500s, non-discrimination testing, Medicare Part D disclosures, CMS/HIRD reporting, etc.)
• Manage external broker and vendor relationships, negotiate renewals and contracts, and hold partners accountable to service-level standards

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Leave, Accommodation & Employee Experience

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• Oversee administration of leave of absence and accommodation programs including FMLA, ADA, parental leave, and disability
• Partner with Legal and People Business Partners to support escalated leave cases and ensure consistent, employee-centered handling
• Serve as the senior subject matter expert for benefits-related matters, providing guidance to the HR team and supporting employee escalations when needed

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Cross-Functional Collaboration & Leadership

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• Collaborate with HRIS, Payroll, Finance, Legal, and People Operations teams to ensure operational excellence and data integrity
• Develop and execute effective employee communication strategies to drive engagement and understanding of benefits offerings
• Lead and mentor a high-performing team, fostering a collaborative, growth-oriented culture within the benefits function

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What you'll bring

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• 15+ years of progressive experience in employee benefits, with ownership of program strategy, operations, and compliance
• Proven success overseeing domestic and international benefits programs, with deep understanding of industry trends and regulatory frameworks
• Demonstrated experience managing large-scale benefits budgets, vendor relationships, and cross-functional partnerships
• Strong analytical mindset with the ability to use data to drive decision-making and present insights to leadership
• Excellent written and verbal communication skills; ability to simplify complex topics for a broad audience
• High degree of integrity, discretion, and empathy in managing sensitive information and employee needs
• Familiarity with Workday or similar HRIS systems; CEBS certification or related credentials a plus

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Facing History & Ourselves is a global education non-profit organization that challenges teachers and students to use lessons of history to stand up to racism, antisemitism, and other forms of bigotry and hate.

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Position Description: The Associate Director provides technical leadership, solutions architecture, senior web development skills and strategic guidance to build, extend, and sustain Facing History’s digital infrastructure. This role oversees the architecture, design, and development of core platforms, systems, and applications, with a primary focus on FacingHistory.org, a Drupal-based platform, and its interconnected third-party systems.

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You will drive the technical implementation, ensuring our digital infrastructure delivers seamless, secure, and scalable experiences for educators and administrators. Your work will prioritize best practices in user experience, accessibility, and web development.

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Collaborating across teams—including product, design, and engineering—you will lead the technical development and delivery of impactful digital products. As part of the Technology team, you’ll join a culture that values flexibility, a growth mindset, and humor as we navigate the organization’s evolving needs.

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Who You Are: You are a collaborative and growth-minded technical leader who excels at navigating complex technical landscapes while fostering inclusive and equitable team environments. Known for your ability to think critically and execute effectively, you balance technical expertise with empathy and communication to ensure the needs of both end-users and team members are met. You embrace challenges as opportunities to innovate, consistently demonstrating accountability, resilience, and a commitment to building trust and strong relationships across diverse stakeholders.

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Who We Are: The Technology team is collaborative, supportive, and flexible. We are customer focused and appreciate our role in supporting the work and mission of Facing History and Ourselves. We embrace a growth-mindset and we are able to pivot/adapt to changes and are good natured in our approach to shifting priorities. We value the strengths we each bring to our team. We deal with complex and sensitive issues, and work to maintain professionalism and a good sense of humor, too.

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You Will:

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• Oversee the Dev Ops and technical architecture for Facing History, www.facinghistory.org (Drupal). Lead development efforts for our sprints, ensuring alignment with key objectives and metrics.
• Supervise and provide direction for one internal developer while effectively interfacing with external technical partners and developers to ensure alignment, quality, and timely delivery of platform enhancements.
• Collaborate with our project manager to assess and prioritize tickets based on our goals, timelines and stakeholder needs to ensure the successful delivery of development tasks.
• Scope and write clear technical requirements documents using tools such as JIRA or ClickUp.
• Estimate tickets, manage engineering capacity in coordination with the internal and external project managers, and monitor and adapt when estimates are inaccurate.
• Translate technical challenges into actionable opportunities that support long-term scalability, and ongoing optimization of functionality, integrations, and system performance.
• Work on development tickets, both front-end and back-end, and complete code reviews for peers.
• Maintain and monitor SSO integrations (Google, Clever, Canvas), multidevs, and major platform integrations.
• Oversee testing, QA, and release management to ensure high-quality deployments. Execute code deploys.
• Troubleshoot complex and/or urgent website issues, coordinate effectively with external developers, internal leadership, and 3rd party vendors. Occasionally requires off-hours work.
• Support best practices for coding standards, security, stability UX design, accessibility, and iterative development.
• Partner with teams to integrate third-party platforms (e.g., Salesforce, event registration systems) with Drupal-based solutions, and support the ongoing documentation and quality of these integrations.
• Define and track key performance indicators (KPIs) for platform health and operational efficiency. Standardize and provide regular reporting on health or the platform.
• Create and maintain documentation for technical solutions, workflows, and product specifications. Lead technical training and troubleshooting efforts by developing resources and providing guidance to stakeholders.

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• Manage and provide web development support to end users through Salesforce cases and for internal teams through Slack channels. Ensure efficient issue resolution and identify opportunities for process improvements.

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Professional Development

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• Maintain proficiency, obtain certifications, and increase expertise in Drupal, CMSs, technical architecture, and nonprofit technology solutions and use cases by attending trainings, reading industry-relevant resources, attending conferences and more
• Model and nurture Professional Development plan development and knowledge acquisition and knowledge sharing practices for team
• Seek opportunities to submit proposals, join panels, and present our work

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Community & Commitment

In addition, qualified candidates can expect to:

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• Center principles of equity, inclusion, and belonging in all work.
• Demonstrate a commitment to the mission of Facing History & Ourselves.
• Demonstrate a commitment to diversity using a personal approach that values all individuals and respects differences in regards to race, ethnicity, age, gender identity and expression, sexual orientation, religion, disability and socio-economic circumstance.
• Demonstrate a commitment to work collaboratively and respectfully toward resolving obstacles and/or conflicts.

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Essential Skills, Qualifications and Competencies:

Facing History understands that restrictive job requirements may exclude historically marginalized groups from applying to jobs for which they are qualified. We take an equitable and holistic screening approach. If you feel you have demonstrated experience and expertise relevant to perform this role, please don’t hesitate to apply!

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• Customarily requires BS/BA in related discipline or equivalent related experience. Specific certification may be preferred.
• At Least 5 years experience as a technology lead deploying enterprise-class solutions for managing data, content, and transactions, at least 3+ years specifically with Drupal. Experience with Drupal-Salesforce integration is highly preferred.
• Outstanding communication and collaboration skills, with the demonstrated ability to effectively communicate complex technical solutions to non-technology staff, and to be able to translate business needs into clear technical requirements.
• Consistently demonstrate strong ownership of projects end-to-end, a track record of successfully rolling out infrastructure, and collaborating with multiple stakeholders to deliver successful solutions.
• Strategic thinker and contributor with in-depth knowledge of web development tools (CSS, HTML) and programming languages (PHP, JavaScript).
• Knowledge and experience in established best practices for web development, accessibility, security and performance. CMS management, and content authoring. Proven experience with Agile methods strongly preferred.
• Maintains an understanding of and a perspective on web technology trends within the Drupal space and beyond to understand how they can be applied to maintain stability and enable opportunities for product growth.

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Benefits Summary: In addition to meaningful and rewarding work, Facing History provides an excellent and competitive compensation and benefits package including medical with a fully employer-sponsored health reimbursement account (HRA), dental, vision, life & AD&D, long-term & short-term disability insurance, 403(B) retirement plan with a discretionary organizational contribution, generous paid time off, an employee assistance program, travel assistance plan, pre-tax commuter spending accounts, flexible spending accounts, voluntary Colonial Life group plans, robust wellness programs through aHealthyMe, an employee discounted marketplace through BenefitHub, weekly virtual yoga and meditation, 403(B) advisement, and a friendly work environment.

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Facing History values a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law. We are an Equal Employment Opportunity Employer.

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Facing History’s Commitment to Diversity, Equity and Inclusion. At Facing History, we honor and value the uniqueness of each and every human being. Our strength as an organization that provides and distributes educational content and pedagogy to teachers across the globe is directly tied to our diversity of staff, leadership, educators, students, scholars, and volunteers. Our commitment is to treat individuals with dignity and to build and maintain a community of full participation, inclusive of the voices, needs, and contributions of all. As an organization, we are deeply aware of the legacies of injustices that persist in society and in the workplace, and we value and promote diversity, equity, and inclusion in their association with excellence.

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Remote-first/Hybrid Work Model: Facing History and Ourselves operates in a remote-first/hybrid work model, allowing staff flexibility in both schedules and work locations. This particular position is home-based. Some travel is required.

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Title: Associate Director, Website Development

Reports To: Senior Director, Digital Operations and Strategy

Location: Home Based Office (US)

Status: Full time; Exempt (IC3/B7)

Salary Range*: $105,000 - $125,000

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IN LIEU OF A COVER LETTER, PLEASE REVIEW THE PRE-SCREEN QUESTIONS

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* We strive to offer competitive salaries commensurate with experience in a similar position. New hires are typically brought into the organization at a salary range between the minimum and midpoint depending on experience and in alignment with internal parity.

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The Customer Marketing Manager is responsible for programs that deepen customer relationships, support pipeline, and highlight customer success. You’ll work cross-functionally with Sales, Customer Experience, and Marketing to develop campaigns, content, and experiences that celebrate our customers and fuel engagement, expansion, and retention.  You’ll work closely with our most passionate customers, turning their successes into stories that shape the future of marketing.

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This role reports to the VP of Communications, Content, and Customer Marketing

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Responsibilities:

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• Lead the Customer Advisory Board (CAB). Lead the planning and execution quarterly CAB meetings to be a world-class customer experience, fueling engagement, retention, and upsell opportunities
• Expand the Gifting Program. Transform and rethink the company’s gifting program to support business objectives (i.e., pipeline goals) and drive engagement (i.e., account-based, milestone, etc.)
• Expand the Customer Marketing Program. Collaborate closely with Lifecycle and Content Marketing teams to identify new opportunities to engage customers, leveraging data to track customer engagement and campaign effectiveness, continuously optimizing for performance to generate interest among target accounts and advance existing opportunities
• Drive Customer Engagement. Work closely with Growth Marketing to develop comprehensive Account-Based Marketing strategy to increase customer engagement, build relationships (i.e., with executive audiences), and drive revenue growth.

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Qualifications:

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• 3+ years of experience in customer marketing, lifecycle marketing, or B2B SaaS marketing
• Excellent communication and storytelling skills with a customer-first mindset
• Experience working cross-functionally in a fast-paced, collaborative environment
• Strong attention to detail and experience balancing a budget
• Data-driven approach with proficiency in using marketing automation, CRM tools (e.g., Marketo, Salesforce, Reachdesk), and analytics platforms
• Creative thinker with the ability to bring fresh ideas to customer engagement

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The base pay range for this position is $85,000-$100,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

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Summary

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In this role, you'll have the opportunity to directly impact the industry's evolution, working on the core of our platform: the agent's operating system. This system is not just a tool, but the foundation of our brokers’ daily work.

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As a vital member of our engineering team, your day-to-day responsibilities will be diverse and impactful. You'll engage in both backend and frontend development, collaborate with product and design teams to innovate new functionalities, and work with other engineers to scale our solutions for a rapidly growing customer base. Embracing a data-driven approach, you will play a crucial role in developing technology that not only meets current needs but also anticipates future challenges, ensuring Spark continues to deliver exceptional value and performance to our top brokers.

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What you’ll do

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• Work across Spark’s full stack in JavaScript and Python to build and maintain Spark’s agent and member-facing products
• Collaborate regularly with senior members of the Engineering team on ongoing projects
• Meet regularly with product and design to provide constructive feedback on design mockups and product scope
• Work closely with product to deeply understand the relationship between agents and Medicare beneficiaries, focusing on developing features that ultimately improve retiree outcomes
• Actively contribute to the tech team’s development standards, promoting best practices and continual improvement

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What we're looking for

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• Experience using web development frameworks such as Vue or React for frontend and Django or Rails for backend
• Familiarity with ES6+ JavaScript, HTML5, and CSS3
• Experience building API-driven products
• Strong sense of web design and the fundamentals of user experience
• Product intuition and a keen interest in how tech investments drive intended business outcomes
• Comfort with ambiguity and the ability to thrive in fast-paced environments
• Strong communication and project management skills
• A collaborative nature and comfort working with team members across the company
• A commitment to continuous learning and growth
• Experience receiving and implementing constructive feedback

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Nice To Have

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• Background with development tools like Docker, Git, and Webpack
• Experience working with component-based CSS frameworks like Tailwind CSS

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Compensation

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Summary

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The Contracting Success Operations Associate will join a dynamic customer success team tasked with supporting medicare insurance agents and agency principals through efficient contract processing operations, live video walkthroughs, and troubleshooting challenges related to contracting and implementation. The ideal candidate is an extremely detail-oriented, adaptable multi-tasker with strong communication skills and a desire to deliver outstanding, high-touch, customer experiences.

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You will report directly to the Manager of Contracting Operations and collaborate closely with them to ensure fast feedback loops and continuously improve processes.

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Please Note: This is a remote first position with a preference for an individual living in the CST, MST or PST time zones.

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Key Responsibilities

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• Provide exceptional support to agents through email, 1-on-1 calls, and group video walkthroughs, offering troubleshooting assistance and clear guidance.
• Coordinate contracting workflows seamlessly between Spark, insurance carriers, and Medicare brokers, ensuring accuracy and timeliness.
• Respond promptly and professionally to Medicare broker inquiries across a range of contracting-related topics.
• Deliver top-tier customer experiences during Medicare broker implementation and ongoing high-touch support.
• Efficiently process new and transferring contracts for Medicare agents and agency principals.
• Identify opportunities to streamline workflows and recommend improvements to enhance team efficiency.

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What Success Looks Like

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• The team operates effectively and exceeds service level agreement (SLA) goals, with your contributions playing a critical role.
• Agents consistently receive clear, patient, and professional support throughout their implementation and troubleshooting journeys.
• Contracts are processed quickly and accurately, reducing delays and minimizing friction for agents.
• Workflows are optimized and streamlined, thanks to your keen eye for identifying process improvements.

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Skills, Knowledge and Expertise

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• 1-3 years of experience in operations, customer support, success, or a similar role.
• A customer-obsessed approach to problem-solving, with a passion for delivering high-quality experiences.
• A proactive mindset, are resourceful and have the ability to identify areas for improvement within workflows.
• Proven ability to:  

  + Meet and exceed Service Level Agreements (SLAs) in a fast-paced environment.

  + Maintain extreme attention to detail while managing multiple tasks.

  + Excellent verbal and written communication skills.

  + Quickly adapt to new technologies, workflows, and processes.

  + Deliver exceptional customer service with patience and professionalism.

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Nice to Haves

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• Experience working with insurance agents, contracts, or Medicare (1-3 years) is a plus but not required.
• Familiarity with ticketing software and communication tools.
• A strong interest or background in supporting small business owners or independent agents.

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Compensation

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Summary

-------

​

In this role, you'll have the opportunity to directly impact the industry's evolution, working on the core of our platform: the agent's operating system. This system is not just a tool, but the foundation of our brokers’ daily work.

​

As a vital member of our engineering team, your day-to-day responsibilities will be diverse and impactful. You'll engage in both backend and frontend development, collaborate with product and design teams to innovate new functionalities, and work with other engineers to scale our solutions for a rapidly growing customer base. Embracing a data-driven approach, you will play a crucial role in developing technology that not only meets current needs but also anticipates future challenges, ensuring Spark continues to deliver exceptional value and performance to our top brokers.

​

What you’ll do

------------------

​

• Work across Spark’s full stack in JavaScript and Python to build and maintain Spark’s agent and member-facing products
• Collaborate regularly with senior members of the Engineering team on ongoing projects
• Meet regularly with product and design to provide constructive feedback on design mockups and product scope
• Work closely with product to deeply understand the relationship between agents and Medicare beneficiaries, focusing on developing features that ultimately improve retiree outcomes
• Actively contribute to the tech team’s development standards, promoting best practices and continual improvement

​

What we're looking for

----------------------

​

• Experience using web development frameworks such as Vue or React for frontend and Django or Rails for backend
• Familiarity with ES6+ JavaScript, HTML5, and CSS3
• Experience building API-driven products
• Strong sense of web design and the fundamentals of user experience
• Product intuition and a keen interest in how tech investments drive intended business outcomes
• Comfort with ambiguity and the ability to thrive in fast-paced environments
• Strong communication and project management skills
• A collaborative nature and comfort working with team members across the company
• A commitment to continuous learning and growth
• Experience receiving and implementing constructive feedback

​

Nice To Have

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​

• Background with development tools like Docker, Git, and Webpack
• Experience working with component-based CSS frameworks like Tailwind CSS

​

Compensation

------------

​

​

​

Summary

-------

​

The Contracting Success Operations Associate will join a dynamic customer success team tasked with supporting medicare insurance agents and agency principals through efficient contract processing operations, live video walkthroughs, and troubleshooting challenges related to contracting and implementation. The ideal candidate is an extremely detail-oriented, adaptable multi-tasker with strong communication skills and a desire to deliver outstanding, high-touch, customer experiences.

​

You will report directly to the Manager of Contracting Operations and collaborate closely with them to ensure fast feedback loops and continuously improve processes.

​

Please Note: This is a remote first position with a preference for an individual living in the CST, MST or PST time zones.

​

Key Responsibilities

--------------------

​

• Provide exceptional support to agents through email, 1-on-1 calls, and group video walkthroughs, offering troubleshooting assistance and clear guidance.
• Coordinate contracting workflows seamlessly between Spark, insurance carriers, and Medicare brokers, ensuring accuracy and timeliness.
• Respond promptly and professionally to Medicare broker inquiries across a range of contracting-related topics.
• Deliver top-tier customer experiences during Medicare broker implementation and ongoing high-touch support.
• Efficiently process new and transferring contracts for Medicare agents and agency principals.
• Identify opportunities to streamline workflows and recommend improvements to enhance team efficiency.

​

What Success Looks Like

-----------------------

​

• The team operates effectively and exceeds service level agreement (SLA) goals, with your contributions playing a critical role.
• Agents consistently receive clear, patient, and professional support throughout their implementation and troubleshooting journeys.
• Contracts are processed quickly and accurately, reducing delays and minimizing friction for agents.
• Workflows are optimized and streamlined, thanks to your keen eye for identifying process improvements.

​

Skills, Knowledge and Expertise

-------------------------------

​

• 1-3 years of experience in operations, customer support, success, or a similar role.
• A customer-obsessed approach to problem-solving, with a passion for delivering high-quality experiences.
• A proactive mindset, are resourceful and have the ability to identify areas for improvement within workflows.
• Proven ability to:  

  + Meet and exceed Service Level Agreements (SLAs) in a fast-paced environment.

  + Maintain extreme attention to detail while managing multiple tasks.

  + Excellent verbal and written communication skills.

  + Quickly adapt to new technologies, workflows, and processes.

  + Deliver exceptional customer service with patience and professionalism.

​

Nice to Haves

-------------

​

• Experience working with insurance agents, contracts, or Medicare (1-3 years) is a plus but not required.
• Familiarity with ticketing software and communication tools.
• A strong interest or background in supporting small business owners or independent agents.

​

Compensation

------------

​

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About the Role

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As Executive Assistant to our Chief Product Officer and Chief Operating Officer, you’ll be the go-to force behind the scenes, making sure our leaders—and their teams—stay on track and in sync. You’ll manage complex calendars, prep for key meetings, and support day-to-day operations that keep R&D and Go-to-Market teams running smoothly. You’ll also help bring people together by coordinating team events and supporting planning for offsites.

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This role is all about execution, organization, and creating space for our leaders to focus on the right stuff. You'll report directly to either the CPO or COO and collaborate with teams across the company.

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This position is based in the Bay Area and requires 2–3 days a week in our San Francisco office, with occasional travel for onsites and offsites (roughly once per quarter).

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What You'll Do

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• Manage fast-moving calendars and sensitive information with care—coordinating across internal teams and external partners
• Attend meetings, taking notes, following up on action items, and helping to create decks
• Book and coordinate travel (both domestic and international)
• Team up with the CEO’s Executive Assistant to plan team events and offsites
• Handle monthly expense reports and jump in on special projects as needed
• Be a trusted representative of your execs—building strong relationships across the company and with external partners

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Impact You'll Have

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• You will help your leaders stay focused on what matters most—protecting their time and prioritizing high-impact work over day-to-day fire drills
• By supporting key execs, you will play a central role in shaping how our teams work and connect
• With your visibility across the org, you will often be the first to spot what’s missing, what’s off track, or what needs attention before it becomes urgent
• Our admin team is the glue that holds everything together—and you will be a critical part of it!

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Qualifications

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• 2+ years of professional experience in an administrative or operational support role, ideally in a fast-paced tech environment
• Strong calendar management chops—you know how to build a smart, flexible schedule and protect focus time where you can
• Exceptionally organized with the ability to juggle multiple tasks and priorities
• Detail-oriented and reliable — you’re the kind of person people trust to catch what others might miss
• Friendly, approachable, and calm under pressure (you bring good vibes, even on busy days)
• Discreet and trustworthy—you know how to handle sensitive information with care
• Comfortable owning logistics for team events, internal meetings, and cross-functional coordination
• Excellent communicator across email, Slack, and in person
• Confident with Google Calendar, Gmail, Docs, and other standard tools
• Aligned with our values— you take initiative, bring a “no job too small” mindset, and care about building a great team culture

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Bonus points

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• Experience supporting executives in different departments
• Project management experience
• Event planning experience

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Compensation

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The estimated base salary range for this role is $100,000 - $140,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

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The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

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We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

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About the Role

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As an Executive Business Partner to our CEO, you’ll be at the tempo keeper of Metronome’s leadership engine. You will bring order to the daily chaos—managing calendars with precision, building systems that keep us organized, and making sure the team is always set up to focus on what matters most. Your work will help keep our execs aligned, energized, and rowing in the same direction.

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More than just logistics, this role is a key cultural connector. You'll play a big part in shaping how we work together and show up as a team. You'll report directly to the CEO and work closely with leaders across the company.

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This position is based in the Bay Area and requires 2–3 days a week in our San Francisco office, plus occasional travel for onsite and offsite events (roughly once per quarter).

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What You'll Do

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• Own and manage complex, ever-evolving calendars—prioritizing what’s most impactful and coordinating seamlessly with internal and external stakeholders
• Attend meetings, taking notes, following up on action items, and helping to create decks
• Coordinate detailed domestic and international travel
• Plan and execute high-impact events—from team dinners to multi-day offsites—handling everything from logistics to vibe
• Take charge of monthly expense reports and step in on special projects that keep things moving forward
• Act as an extension of our CEO —representing Metronome with professionalism, warmth, and great judgment both internally and externally

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Impact You'll Have

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• Help drive the rhythm of the business by supporting exec staff meetings, Quarterly Business Reviews, offsites, and other key operating cadences
• With the visibility you will have across the business, you’ll spot gaps, risks, and opportunities before they surface
• Our admin team is the glue that holds everything together, and as an EBP to the CEO, you’ll play a key role in how Metronome operates and scales

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Qualifications

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• 4+ years of experience in a similar role—ideally supporting founders or C-suite at a fast-paced tech company
• A proactive mindset and a track record of going the extra mile without being asked
• Comfortable working with urgency, shifting priorities, and occasional after-hours communication to keep things moving
• Exceptional organizational skills—you can juggle multiple priorities without dropping the ball
• Calm, collaborative, and approachable under pressure (bonus points for a good sense of humor)
• Strong judgment and a deep respect for confidentiality
• Sharp eye for detail and high standards for accuracy
• Clear, thoughtful communicator across all formats—written, verbal, async, live
• Confident navigating Google Calendar, Gmail, and taking notes like a pro
• Aligned with our values— you take ownership, stay gritty, and meet the moment with a can-do attitude

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Bonus points

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• Project management experience
• Event planning experience

​

Compensation

​

The estimated base salary range for this role is $130,000 - $170,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

This isn’t your typical back-office role. You’ll be setting up and streamlining our financial operations as our first internal accounting hire—ensuring every transaction is accurate, every report is insightful, and every process is built to last. You’ll be the go-to person for month-end close process, ensuring our systems all speak the same financial language, and our accounting data is clean.

​

What You'll Do

--------------

​

Daily Operations & Controls:

​

• Manage day-to-day tasks including accounts payable/receivable, general ledger entries, and bank reconciliations.
• Develop, document, and refine internal controls and processes as our company scales.

​

Revenue & Financial Reporting:

​

• Ensure that revenue, deferred revenue, and accounts receivable entries meet GAAP and ASC 606 standards.
• Prepare monthly, quarterly, and annual financial statements, budgets, and forecasts.
• Conduct meticulous reviews of system reports to guarantee data completeness and accuracy.

​

Cross-Functional Collaboration:

​

• Work closely with Revenue Operations, finance, legal, and executive teams to resolve revenue accounting challenges.
• Assist external auditors during annual audits and support ad-hoc financial analyses as needed.

​

Process Improvement:

​

• Identify and implement opportunities for automation and efficiency improvements—because even finance can get an upgrade.

​

Qualifications

--------------

​

• You hold a Bachelor’s degree in Accounting, Finance, or a related field; CPA or equivalent certification is a strong plus.
• You have 7+ years of relevant experience, ideally within SaaS finance or a high-growth tech environment.
• You’re well-versed in ASC 606 and GAAP, with a proven ability to reconcile complex revenue streams.
• You excel in Microsoft Office and G Suite, with advanced Excel skills. Proficiency with SQL and experience with accounting ERP systems (like QBO and NetSuite) are a bonus.
• You’re detail-oriented, proactive, and thrive in fast-paced environments where precision matters.
• You communicate clearly and work effectively with cross-functional teams to drive strategic decision-making.

​

Compensation

​

The estimated base salary range for this role is $138,876 - $173,595. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

Metronome is seeking a dynamic Strategic Finance Manager to play a pivotal role in identifying and capitalizing on opportunities that drive our business forward. As a key member of our Finance Team, you will support management in building and maintaining growth models, forecasts, and ad-hoc analyses to optimize revenue, spending, and overall financial performance. Your work will be critical in operationalizing budgets, identifying key investment opportunities, and ensuring that our financial strategies align with our OKRs. This role is ideal for a top-performing professional who thrives in a fast-paced environment and demonstrates extreme ownership in diagnosing challenges, analyzing solutions, and driving impactful implementations.

​

This role requires applicants to based in New York City or willing to relocate.

​

What You'll Do

--------------

​

• Build and maintain dynamic growth, financial models, and forecasts that drive revenue and spend optimization budget variance analysis, revenue forecast, customer metric tracking (LTV, and CAC payback, rule of 40, etc.) to evaluate key business opportunities and support decision-making
• Function as a hands-on, strategic partner to business leaders, working closely with the Head of Finance to craft actionable business recommendations based on key metrics and insights.
• Assist with planning exercises and manage the quarterly and annual budgeting cycles, ensuring efficient processes for budgeting, forecasting, and performance reporting
• Assess key metrics across the business to align financial models with our strategic objectives and OKRs.
• Maintain scalable financial reports and models to validate and communicate quarterly business reviews, and work closely with the Accounting team on initiatives such as the monthly close process
• Identify opportunities to streamline financial analysis and reporting processes, taking extreme ownership of your role in driving operational efficiency
• As we build out our data analytics team, partner with them to source and structure data, ensuring that our forecasts and KPIs are reliable and accurate

​

Impact You'll Have

----------------------

​

• Collaborate with department leaders to support the businesses financial goals, and drive high-priority initiatives
• Own the full lifecycle of Financial Planning and Analysis, from table stakes P&L and Burn modeling, budget variance analysis, to driving strategic projects as a business partner
• Partner cross-functionally with R&D, S&M, and G&A leaders to set and execute key financial metrics and strategic initiatives, driving alignment across the organization.

​

Qualifications

--------------

​

• 6+ years in investment banking, private equity, or within a high-growth technology/SaaS company in strategic finance or FP&A roles
• Expert-level Excel skills with extensive experience in building P&L, LTV, and CAC models and analyzing large data sets
• Solid understanding of US GAAP
• Exceptional quantitative and qualitative analytical skills, with expertise in building and executing data-driven strategies
• Outstanding verbal and written communication skills, with a strong ability to translate data into clear, impactful narratives
• A self-starter who thrives on ownership and has a bias toward action, even in ambiguous or fast-changing environments
• Comfortable tackling open-ended, complex questions and iterating quickly on solutions
• Collaborative and adept at building strong relationships with cross-functional teams

​

Bonus Points

​

• Experience at enterprise and infrastructure SaaS
• SQL expert

​

Compensation

​

The estimated base salary range for this role is $138,876 - $190,954. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

This isn’t your typical back-office role. You’ll be setting up and streamlining our financial operations as our first internal accounting hire—ensuring every transaction is accurate, every report is insightful, and every process is built to last. You’ll be the go-to person for month-end close process, ensuring our systems all speak the same financial language, and our accounting data is clean.

​

What You'll Do

--------------

​

Daily Operations & Controls:

​

• Manage day-to-day tasks including accounts payable/receivable, general ledger entries, and bank reconciliations.
• Develop, document, and refine internal controls and processes as our company scales.

​

Revenue & Financial Reporting:

​

• Ensure that revenue, deferred revenue, and accounts receivable entries meet GAAP and ASC 606 standards.
• Prepare monthly, quarterly, and annual financial statements, budgets, and forecasts.
• Conduct meticulous reviews of system reports to guarantee data completeness and accuracy.

​

Cross-Functional Collaboration:

​

• Work closely with Revenue Operations, finance, legal, and executive teams to resolve revenue accounting challenges.
• Assist external auditors during annual audits and support ad-hoc financial analyses as needed.

​

Process Improvement:

​

• Identify and implement opportunities for automation and efficiency improvements—because even finance can get an upgrade.

​

Qualifications

--------------

​

• You hold a Bachelor’s degree in Accounting, Finance, or a related field; CPA or equivalent certification is a strong plus.
• You have 7+ years of relevant experience, ideally within SaaS finance or a high-growth tech environment.
• You’re well-versed in ASC 606 and GAAP, with a proven ability to reconcile complex revenue streams.
• You excel in Microsoft Office and G Suite, with advanced Excel skills. Proficiency with SQL and experience with accounting ERP systems (like QBO and NetSuite) are a bonus.
• You’re detail-oriented, proactive, and thrive in fast-paced environments where precision matters.
• You communicate clearly and work effectively with cross-functional teams to drive strategic decision-making.

​

Compensation

​

The estimated base salary range for this role is $138,876 - $173,595. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

Metronome is seeking a dynamic Strategic Finance Manager to play a pivotal role in identifying and capitalizing on opportunities that drive our business forward. As a key member of our Finance Team, you will support management in building and maintaining growth models, forecasts, and ad-hoc analyses to optimize revenue, spending, and overall financial performance. Your work will be critical in operationalizing budgets, identifying key investment opportunities, and ensuring that our financial strategies align with our OKRs. This role is ideal for a top-performing professional who thrives in a fast-paced environment and demonstrates extreme ownership in diagnosing challenges, analyzing solutions, and driving impactful implementations.

​

This role requires applicants to based in New York City or willing to relocate.

​

What You'll Do

--------------

​

• Build and maintain dynamic growth, financial models, and forecasts that drive revenue and spend optimization budget variance analysis, revenue forecast, customer metric tracking (LTV, and CAC payback, rule of 40, etc.) to evaluate key business opportunities and support decision-making
• Function as a hands-on, strategic partner to business leaders, working closely with the Head of Finance to craft actionable business recommendations based on key metrics and insights.
• Assist with planning exercises and manage the quarterly and annual budgeting cycles, ensuring efficient processes for budgeting, forecasting, and performance reporting
• Assess key metrics across the business to align financial models with our strategic objectives and OKRs.
• Maintain scalable financial reports and models to validate and communicate quarterly business reviews, and work closely with the Accounting team on initiatives such as the monthly close process
• Identify opportunities to streamline financial analysis and reporting processes, taking extreme ownership of your role in driving operational efficiency
• As we build out our data analytics team, partner with them to source and structure data, ensuring that our forecasts and KPIs are reliable and accurate

​

Impact You'll Have

----------------------

​

• Collaborate with department leaders to support the businesses financial goals, and drive high-priority initiatives
• Own the full lifecycle of Financial Planning and Analysis, from table stakes P&L and Burn modeling, budget variance analysis, to driving strategic projects as a business partner
• Partner cross-functionally with R&D, S&M, and G&A leaders to set and execute key financial metrics and strategic initiatives, driving alignment across the organization.

​

Qualifications

--------------

​

• 6+ years in investment banking, private equity, or within a high-growth technology/SaaS company in strategic finance or FP&A roles
• Expert-level Excel skills with extensive experience in building P&L, LTV, and CAC models and analyzing large data sets
• Solid understanding of US GAAP
• Exceptional quantitative and qualitative analytical skills, with expertise in building and executing data-driven strategies
• Outstanding verbal and written communication skills, with a strong ability to translate data into clear, impactful narratives
• A self-starter who thrives on ownership and has a bias toward action, even in ambiguous or fast-changing environments
• Comfortable tackling open-ended, complex questions and iterating quickly on solutions
• Collaborative and adept at building strong relationships with cross-functional teams

​

Bonus Points

​

• Experience at enterprise and infrastructure SaaS
• SQL expert

​

Compensation

​

The estimated base salary range for this role is $138,876 - $190,954. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

This isn’t your typical back-office role. You’ll be setting up and streamlining our financial operations as our first internal accounting hire—ensuring every transaction is accurate, every report is insightful, and every process is built to last. You’ll be the go-to person for month-end close process, ensuring our systems all speak the same financial language, and our accounting data is clean.

​

What You'll Do

--------------

​

Daily Operations & Controls:

​

• Manage day-to-day tasks including accounts payable/receivable, general ledger entries, and bank reconciliations.
• Develop, document, and refine internal controls and processes as our company scales.

​

Revenue & Financial Reporting:

​

• Ensure that revenue, deferred revenue, and accounts receivable entries meet GAAP and ASC 606 standards.
• Prepare monthly, quarterly, and annual financial statements, budgets, and forecasts.
• Conduct meticulous reviews of system reports to guarantee data completeness and accuracy.

​

Cross-Functional Collaboration:

​

• Work closely with Revenue Operations, finance, legal, and executive teams to resolve revenue accounting challenges.
• Assist external auditors during annual audits and support ad-hoc financial analyses as needed.

​

Process Improvement:

​

• Identify and implement opportunities for automation and efficiency improvements—because even finance can get an upgrade.

​

Qualifications

--------------

​

• You hold a Bachelor’s degree in Accounting, Finance, or a related field; CPA or equivalent certification is a strong plus.
• You have 7+ years of relevant experience, ideally within SaaS finance or a high-growth tech environment.
• You’re well-versed in ASC 606 and GAAP, with a proven ability to reconcile complex revenue streams.
• You excel in Microsoft Office and G Suite, with advanced Excel skills. Proficiency with SQL and experience with accounting ERP systems (like QBO and NetSuite) are a bonus.
• You’re detail-oriented, proactive, and thrive in fast-paced environments where precision matters.
• You communicate clearly and work effectively with cross-functional teams to drive strategic decision-making.

​

Compensation

​

The estimated base salary range for this role is $138,876 - $173,595. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

Metronome is seeking a dynamic Strategic Finance Manager to play a pivotal role in identifying and capitalizing on opportunities that drive our business forward. As a key member of our Finance Team, you will support management in building and maintaining growth models, forecasts, and ad-hoc analyses to optimize revenue, spending, and overall financial performance. Your work will be critical in operationalizing budgets, identifying key investment opportunities, and ensuring that our financial strategies align with our OKRs. This role is ideal for a top-performing professional who thrives in a fast-paced environment and demonstrates extreme ownership in diagnosing challenges, analyzing solutions, and driving impactful implementations.

​

This role requires applicants to based in New York City or willing to relocate.

​

What You'll Do

--------------

​

• Build and maintain dynamic growth, financial models, and forecasts that drive revenue and spend optimization budget variance analysis, revenue forecast, customer metric tracking (LTV, and CAC payback, rule of 40, etc.) to evaluate key business opportunities and support decision-making
• Function as a hands-on, strategic partner to business leaders, working closely with the Head of Finance to craft actionable business recommendations based on key metrics and insights.
• Assist with planning exercises and manage the quarterly and annual budgeting cycles, ensuring efficient processes for budgeting, forecasting, and performance reporting
• Assess key metrics across the business to align financial models with our strategic objectives and OKRs.
• Maintain scalable financial reports and models to validate and communicate quarterly business reviews, and work closely with the Accounting team on initiatives such as the monthly close process
• Identify opportunities to streamline financial analysis and reporting processes, taking extreme ownership of your role in driving operational efficiency
• As we build out our data analytics team, partner with them to source and structure data, ensuring that our forecasts and KPIs are reliable and accurate

​

Impact You'll Have

----------------------

​

• Collaborate with department leaders to support the businesses financial goals, and drive high-priority initiatives
• Own the full lifecycle of Financial Planning and Analysis, from table stakes P&L and Burn modeling, budget variance analysis, to driving strategic projects as a business partner
• Partner cross-functionally with R&D, S&M, and G&A leaders to set and execute key financial metrics and strategic initiatives, driving alignment across the organization.

​

Qualifications

--------------

​

• 6+ years in investment banking, private equity, or within a high-growth technology/SaaS company in strategic finance or FP&A roles
• Expert-level Excel skills with extensive experience in building P&L, LTV, and CAC models and analyzing large data sets
• Solid understanding of US GAAP
• Exceptional quantitative and qualitative analytical skills, with expertise in building and executing data-driven strategies
• Outstanding verbal and written communication skills, with a strong ability to translate data into clear, impactful narratives
• A self-starter who thrives on ownership and has a bias toward action, even in ambiguous or fast-changing environments
• Comfortable tackling open-ended, complex questions and iterating quickly on solutions
• Collaborative and adept at building strong relationships with cross-functional teams

​

Bonus Points

​

• Experience at enterprise and infrastructure SaaS
• SQL expert

​

Compensation

​

The estimated base salary range for this role is $138,876 - $190,954. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

This isn’t your typical back-office role. You’ll be setting up and streamlining our financial operations as our first internal accounting hire—ensuring every transaction is accurate, every report is insightful, and every process is built to last. You’ll be the go-to person for month-end close process, ensuring our systems all speak the same financial language, and our accounting data is clean.

​

What You'll Do

--------------

​

Daily Operations & Controls:

​

• Manage day-to-day tasks including accounts payable/receivable, general ledger entries, and bank reconciliations.
• Develop, document, and refine internal controls and processes as our company scales.

​

Revenue & Financial Reporting:

​

• Ensure that revenue, deferred revenue, and accounts receivable entries meet GAAP and ASC 606 standards.
• Prepare monthly, quarterly, and annual financial statements, budgets, and forecasts.
• Conduct meticulous reviews of system reports to guarantee data completeness and accuracy.

​

Cross-Functional Collaboration:

​

• Work closely with Revenue Operations, finance, legal, and executive teams to resolve revenue accounting challenges.
• Assist external auditors during annual audits and support ad-hoc financial analyses as needed.

​

Process Improvement:

​

• Identify and implement opportunities for automation and efficiency improvements—because even finance can get an upgrade.

​

Qualifications

--------------

​

• You hold a Bachelor’s degree in Accounting, Finance, or a related field; CPA or equivalent certification is a strong plus.
• You have 7+ years of relevant experience, ideally within SaaS finance or a high-growth tech environment.
• You’re well-versed in ASC 606 and GAAP, with a proven ability to reconcile complex revenue streams.
• You excel in Microsoft Office and G Suite, with advanced Excel skills. Proficiency with SQL and experience with accounting ERP systems (like QBO and NetSuite) are a bonus.
• You’re detail-oriented, proactive, and thrive in fast-paced environments where precision matters.
• You communicate clearly and work effectively with cross-functional teams to drive strategic decision-making.

​

Compensation

​

The estimated base salary range for this role is $138,876 - $173,595. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

Metronome is seeking a dynamic Strategic Finance Manager to play a pivotal role in identifying and capitalizing on opportunities that drive our business forward. As a key member of our Finance Team, you will support management in building and maintaining growth models, forecasts, and ad-hoc analyses to optimize revenue, spending, and overall financial performance. Your work will be critical in operationalizing budgets, identifying key investment opportunities, and ensuring that our financial strategies align with our OKRs. This role is ideal for a top-performing professional who thrives in a fast-paced environment and demonstrates extreme ownership in diagnosing challenges, analyzing solutions, and driving impactful implementations.

​

This role requires applicants to based in New York City or willing to relocate.

​

What You'll Do

--------------

​

• Build and maintain dynamic growth, financial models, and forecasts that drive revenue and spend optimization budget variance analysis, revenue forecast, customer metric tracking (LTV, and CAC payback, rule of 40, etc.) to evaluate key business opportunities and support decision-making
• Function as a hands-on, strategic partner to business leaders, working closely with the Head of Finance to craft actionable business recommendations based on key metrics and insights.
• Assist with planning exercises and manage the quarterly and annual budgeting cycles, ensuring efficient processes for budgeting, forecasting, and performance reporting
• Assess key metrics across the business to align financial models with our strategic objectives and OKRs.
• Maintain scalable financial reports and models to validate and communicate quarterly business reviews, and work closely with the Accounting team on initiatives such as the monthly close process
• Identify opportunities to streamline financial analysis and reporting processes, taking extreme ownership of your role in driving operational efficiency
• As we build out our data analytics team, partner with them to source and structure data, ensuring that our forecasts and KPIs are reliable and accurate

​

Impact You'll Have

----------------------

​

• Collaborate with department leaders to support the businesses financial goals, and drive high-priority initiatives
• Own the full lifecycle of Financial Planning and Analysis, from table stakes P&L and Burn modeling, budget variance analysis, to driving strategic projects as a business partner
• Partner cross-functionally with R&D, S&M, and G&A leaders to set and execute key financial metrics and strategic initiatives, driving alignment across the organization.

​

Qualifications

--------------

​

• 6+ years in investment banking, private equity, or within a high-growth technology/SaaS company in strategic finance or FP&A roles
• Expert-level Excel skills with extensive experience in building P&L, LTV, and CAC models and analyzing large data sets
• Solid understanding of US GAAP
• Exceptional quantitative and qualitative analytical skills, with expertise in building and executing data-driven strategies
• Outstanding verbal and written communication skills, with a strong ability to translate data into clear, impactful narratives
• A self-starter who thrives on ownership and has a bias toward action, even in ambiguous or fast-changing environments
• Comfortable tackling open-ended, complex questions and iterating quickly on solutions
• Collaborative and adept at building strong relationships with cross-functional teams

​

Bonus Points

​

• Experience at enterprise and infrastructure SaaS
• SQL expert

​

Compensation

​

The estimated base salary range for this role is $138,876 - $190,954. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

This isn’t your typical back-office role. You’ll be setting up and streamlining our financial operations as our first internal accounting hire—ensuring every transaction is accurate, every report is insightful, and every process is built to last. You’ll be the go-to person for month-end close process, ensuring our systems all speak the same financial language, and our accounting data is clean.

​

What You'll Do

--------------

​

Daily Operations & Controls:

​

• Manage day-to-day tasks including accounts payable/receivable, general ledger entries, and bank reconciliations.
• Develop, document, and refine internal controls and processes as our company scales.

​

Revenue & Financial Reporting:

​

• Ensure that revenue, deferred revenue, and accounts receivable entries meet GAAP and ASC 606 standards.
• Prepare monthly, quarterly, and annual financial statements, budgets, and forecasts.
• Conduct meticulous reviews of system reports to guarantee data completeness and accuracy.

​

Cross-Functional Collaboration:

​

• Work closely with Revenue Operations, finance, legal, and executive teams to resolve revenue accounting challenges.
• Assist external auditors during annual audits and support ad-hoc financial analyses as needed.

​

Process Improvement:

​

• Identify and implement opportunities for automation and efficiency improvements—because even finance can get an upgrade.

​

Qualifications

--------------

​

• You hold a Bachelor’s degree in Accounting, Finance, or a related field; CPA or equivalent certification is a strong plus.
• You have 7+ years of relevant experience, ideally within SaaS finance or a high-growth tech environment.
• You’re well-versed in ASC 606 and GAAP, with a proven ability to reconcile complex revenue streams.
• You excel in Microsoft Office and G Suite, with advanced Excel skills. Proficiency with SQL and experience with accounting ERP systems (like QBO and NetSuite) are a bonus.
• You’re detail-oriented, proactive, and thrive in fast-paced environments where precision matters.
• You communicate clearly and work effectively with cross-functional teams to drive strategic decision-making.

​

Compensation

​

The estimated base salary range for this role is $138,876 - $173,595. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

Metronome is seeking a dynamic Strategic Finance Manager to play a pivotal role in identifying and capitalizing on opportunities that drive our business forward. As a key member of our Finance Team, you will support management in building and maintaining growth models, forecasts, and ad-hoc analyses to optimize revenue, spending, and overall financial performance. Your work will be critical in operationalizing budgets, identifying key investment opportunities, and ensuring that our financial strategies align with our OKRs. This role is ideal for a top-performing professional who thrives in a fast-paced environment and demonstrates extreme ownership in diagnosing challenges, analyzing solutions, and driving impactful implementations.

​

This role requires applicants to based in New York City or willing to relocate.

​

What You'll Do

--------------

​

• Build and maintain dynamic growth, financial models, and forecasts that drive revenue and spend optimization budget variance analysis, revenue forecast, customer metric tracking (LTV, and CAC payback, rule of 40, etc.) to evaluate key business opportunities and support decision-making
• Function as a hands-on, strategic partner to business leaders, working closely with the Head of Finance to craft actionable business recommendations based on key metrics and insights.
• Assist with planning exercises and manage the quarterly and annual budgeting cycles, ensuring efficient processes for budgeting, forecasting, and performance reporting
• Assess key metrics across the business to align financial models with our strategic objectives and OKRs.
• Maintain scalable financial reports and models to validate and communicate quarterly business reviews, and work closely with the Accounting team on initiatives such as the monthly close process
• Identify opportunities to streamline financial analysis and reporting processes, taking extreme ownership of your role in driving operational efficiency
• As we build out our data analytics team, partner with them to source and structure data, ensuring that our forecasts and KPIs are reliable and accurate

​

Impact You'll Have

----------------------

​

• Collaborate with department leaders to support the businesses financial goals, and drive high-priority initiatives
• Own the full lifecycle of Financial Planning and Analysis, from table stakes P&L and Burn modeling, budget variance analysis, to driving strategic projects as a business partner
• Partner cross-functionally with R&D, S&M, and G&A leaders to set and execute key financial metrics and strategic initiatives, driving alignment across the organization.

​

Qualifications

--------------

​

• 6+ years in investment banking, private equity, or within a high-growth technology/SaaS company in strategic finance or FP&A roles
• Expert-level Excel skills with extensive experience in building P&L, LTV, and CAC models and analyzing large data sets
• Solid understanding of US GAAP
• Exceptional quantitative and qualitative analytical skills, with expertise in building and executing data-driven strategies
• Outstanding verbal and written communication skills, with a strong ability to translate data into clear, impactful narratives
• A self-starter who thrives on ownership and has a bias toward action, even in ambiguous or fast-changing environments
• Comfortable tackling open-ended, complex questions and iterating quickly on solutions
• Collaborative and adept at building strong relationships with cross-functional teams

​

Bonus Points

​

• Experience at enterprise and infrastructure SaaS
• SQL expert

​

Compensation

​

The estimated base salary range for this role is $138,876 - $190,954. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

Metronome is seeking a dynamic Strategic Finance Manager to play a pivotal role in identifying and capitalizing on opportunities that drive our business forward. As a key member of our Finance Team, you will support management in building and maintaining growth models, forecasts, and ad-hoc analyses to optimize revenue, spending, and overall financial performance. Your work will be critical in operationalizing budgets, identifying key investment opportunities, and ensuring that our financial strategies align with our OKRs. This role is ideal for a top-performing professional who thrives in a fast-paced environment and demonstrates extreme ownership in diagnosing challenges, analyzing solutions, and driving impactful implementations.

​

This role requires applicants to based in New York City or willing to relocate.

​

What You'll Do

--------------

​

• Build and maintain dynamic growth, financial models, and forecasts that drive revenue and spend optimization budget variance analysis, revenue forecast, customer metric tracking (LTV, and CAC payback, rule of 40, etc.) to evaluate key business opportunities and support decision-making
• Function as a hands-on, strategic partner to business leaders, working closely with the Head of Finance to craft actionable business recommendations based on key metrics and insights.
• Assist with planning exercises and manage the quarterly and annual budgeting cycles, ensuring efficient processes for budgeting, forecasting, and performance reporting
• Assess key metrics across the business to align financial models with our strategic objectives and OKRs.
• Maintain scalable financial reports and models to validate and communicate quarterly business reviews, and work closely with the Accounting team on initiatives such as the monthly close process
• Identify opportunities to streamline financial analysis and reporting processes, taking extreme ownership of your role in driving operational efficiency
• As we build out our data analytics team, partner with them to source and structure data, ensuring that our forecasts and KPIs are reliable and accurate

​

Impact You'll Have

----------------------

​

• Collaborate with department leaders to support the businesses financial goals, and drive high-priority initiatives
• Own the full lifecycle of Financial Planning and Analysis, from table stakes P&L and Burn modeling, budget variance analysis, to driving strategic projects as a business partner
• Partner cross-functionally with R&D, S&M, and G&A leaders to set and execute key financial metrics and strategic initiatives, driving alignment across the organization.

​

Qualifications

--------------

​

• 6+ years in investment banking, private equity, or within a high-growth technology/SaaS company in strategic finance or FP&A roles
• Expert-level Excel skills with extensive experience in building P&L, LTV, and CAC models and analyzing large data sets
• Solid understanding of US GAAP
• Exceptional quantitative and qualitative analytical skills, with expertise in building and executing data-driven strategies
• Outstanding verbal and written communication skills, with a strong ability to translate data into clear, impactful narratives
• A self-starter who thrives on ownership and has a bias toward action, even in ambiguous or fast-changing environments
• Comfortable tackling open-ended, complex questions and iterating quickly on solutions
• Collaborative and adept at building strong relationships with cross-functional teams

​

Bonus Points

​

• Experience at enterprise and infrastructure SaaS
• SQL expert

​

Compensation

​

The estimated base salary range for this role is $138,876 - $190,954. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

This isn’t your typical back-office role. You’ll be setting up and streamlining our financial operations as our first internal accounting hire—ensuring every transaction is accurate, every report is insightful, and every process is built to last. You’ll be the go-to person for month-end close process, ensuring our systems all speak the same financial language, and our accounting data is clean.

​

What You'll Do

--------------

​

Daily Operations & Controls:

​

• Manage day-to-day tasks including accounts payable/receivable, general ledger entries, and bank reconciliations.
• Develop, document, and refine internal controls and processes as our company scales.

​

Revenue & Financial Reporting:

​

• Ensure that revenue, deferred revenue, and accounts receivable entries meet GAAP and ASC 606 standards.
• Prepare monthly, quarterly, and annual financial statements, budgets, and forecasts.
• Conduct meticulous reviews of system reports to guarantee data completeness and accuracy.

​

Cross-Functional Collaboration:

​

• Work closely with Revenue Operations, finance, legal, and executive teams to resolve revenue accounting challenges.
• Assist external auditors during annual audits and support ad-hoc financial analyses as needed.

​

Process Improvement:

​

• Identify and implement opportunities for automation and efficiency improvements—because even finance can get an upgrade.

​

Qualifications

--------------

​

• You hold a Bachelor’s degree in Accounting, Finance, or a related field; CPA or equivalent certification is a strong plus.
• You have 7+ years of relevant experience, ideally within SaaS finance or a high-growth tech environment.
• You’re well-versed in ASC 606 and GAAP, with a proven ability to reconcile complex revenue streams.
• You excel in Microsoft Office and G Suite, with advanced Excel skills. Proficiency with SQL and experience with accounting ERP systems (like QBO and NetSuite) are a bonus.
• You’re detail-oriented, proactive, and thrive in fast-paced environments where precision matters.
• You communicate clearly and work effectively with cross-functional teams to drive strategic decision-making.

​

Compensation

​

The estimated base salary range for this role is $138,876 - $173,595. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

The Product Engineering team at Metronome is responsible for crafting billing solutions for our self-serve and enterprise customers. This role offers the opportunity to explore how businesses bill their customers, unlock insights from usage data, and deliver a delightful user experience through APIs and UI. As a product engineer, you will be working in Squad, a cross-functional team to deliver specific mission.

​

What You'll Do

--------------

​

• Design and build impactful features: Develop complex, full-stack features that span across both backend and frontend.
• Cross-team collaboration: Partner with other engineering teams, designers, product managers, and Go To Market (GTM) teams to define product strategy and deliver from concept to implementation.
• Mentor and grow: Share your knowledge to help teammates grow while learning from their expertise.

​

Qualifications

--------------

​

• Proven track record of execution: 5+ years of hands-on engineering experience building world-class products.
• Craftsmanship in code: You take pride in shipping high-quality, thoughtful features, setting a high bar for maintainability and elegance.
• Customer empathy: You deeply understand customer needs and translate them into intuitive solutions.
• Growth mindset: You value diverse perspectives and are committed to continuous learning.
• Tech-savvy and curious: Whether you’re familiar with our stack or excited to learn, you thrive on picking up new tools. Our current tech stack is:

  + Infrastructure as Code (Terraform, Serverless Framework)

  + Languages (mainly Typescript, sometimes Python)

  + Frontend Tools and Frameworks (React, Apollo GraphQL, Webpack, React Testing Library)

  + CI/CD (AWS CodePipeline & CodeDeploy, CircleCI)

​

Compensation

​

The estimated base salary range for this role is $156,000 - $214,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

Summary

-------

​

The Contracting Success Operations Associate will join a dynamic customer success team tasked with supporting medicare insurance agents and agency principals through efficient contract processing operations, live video walkthroughs, and troubleshooting challenges related to contracting and implementation. The ideal candidate is an extremely detail-oriented, adaptable multi-tasker with strong communication skills and a desire to deliver outstanding, high-touch, customer experiences.

​

You will report directly to the Manager of Contracting Operations and collaborate closely with them to ensure fast feedback loops and continuously improve processes.

​

Please Note: This is a remote first position with a preference for an individual living in the CST, MST or PST time zones.

​

Key Responsibilities

--------------------

​

• Provide exceptional support to agents through email, 1-on-1 calls, and group video walkthroughs, offering troubleshooting assistance and clear guidance.
• Coordinate contracting workflows seamlessly between Spark, insurance carriers, and Medicare brokers, ensuring accuracy and timeliness.
• Respond promptly and professionally to Medicare broker inquiries across a range of contracting-related topics.
• Deliver top-tier customer experiences during Medicare broker implementation and ongoing high-touch support.
• Efficiently process new and transferring contracts for Medicare agents and agency principals.
• Identify opportunities to streamline workflows and recommend improvements to enhance team efficiency.

​

What Success Looks Like

-----------------------

​

• The team operates effectively and exceeds service level agreement (SLA) goals, with your contributions playing a critical role.
• Agents consistently receive clear, patient, and professional support throughout their implementation and troubleshooting journeys.
• Contracts are processed quickly and accurately, reducing delays and minimizing friction for agents.
• Workflows are optimized and streamlined, thanks to your keen eye for identifying process improvements.

​

Skills, Knowledge and Expertise

-------------------------------

​

• 1-3 years of experience in operations, customer support, success, or a similar role.
• A customer-obsessed approach to problem-solving, with a passion for delivering high-quality experiences.
• A proactive mindset, are resourceful and have the ability to identify areas for improvement within workflows.
• Proven ability to:  

  + Meet and exceed Service Level Agreements (SLAs) in a fast-paced environment.

  + Maintain extreme attention to detail while managing multiple tasks.

  + Excellent verbal and written communication skills.

  + Quickly adapt to new technologies, workflows, and processes.

  + Deliver exceptional customer service with patience and professionalism.

​

Nice to Haves

-------------

​

• Experience working with insurance agents, contracts, or Medicare (1-3 years) is a plus but not required.
• Familiarity with ticketing software and communication tools.
• A strong interest or background in supporting small business owners or independent agents.

​

Compensation

------------

​

​

​

Summary

-------

​

The Contracting Success Operations Associate will join a dynamic customer success team tasked with supporting medicare insurance agents and agency principals through efficient contract processing operations, live video walkthroughs, and troubleshooting challenges related to contracting and implementation. The ideal candidate is an extremely detail-oriented, adaptable multi-tasker with strong communication skills and a desire to deliver outstanding, high-touch, customer experiences.

​

You will report directly to the Manager of Contracting Operations and collaborate closely with them to ensure fast feedback loops and continuously improve processes.

​

Please Note: This is a remote first position with a preference for an individual living in the CST, MST or PST time zones.

​

Key Responsibilities

--------------------

​

• Provide exceptional support to agents through email, 1-on-1 calls, and group video walkthroughs, offering troubleshooting assistance and clear guidance.
• Coordinate contracting workflows seamlessly between Spark, insurance carriers, and Medicare brokers, ensuring accuracy and timeliness.
• Respond promptly and professionally to Medicare broker inquiries across a range of contracting-related topics.
• Deliver top-tier customer experiences during Medicare broker implementation and ongoing high-touch support.
• Efficiently process new and transferring contracts for Medicare agents and agency principals.
• Identify opportunities to streamline workflows and recommend improvements to enhance team efficiency.

​

What Success Looks Like

-----------------------

​

• The team operates effectively and exceeds service level agreement (SLA) goals, with your contributions playing a critical role.
• Agents consistently receive clear, patient, and professional support throughout their implementation and troubleshooting journeys.
• Contracts are processed quickly and accurately, reducing delays and minimizing friction for agents.
• Workflows are optimized and streamlined, thanks to your keen eye for identifying process improvements.

​

Skills, Knowledge and Expertise

-------------------------------

​

• 1-3 years of experience in operations, customer support, success, or a similar role.
• A customer-obsessed approach to problem-solving, with a passion for delivering high-quality experiences.
• A proactive mindset, are resourceful and have the ability to identify areas for improvement within workflows.
• Proven ability to:  

  + Meet and exceed Service Level Agreements (SLAs) in a fast-paced environment.

  + Maintain extreme attention to detail while managing multiple tasks.

  + Excellent verbal and written communication skills.

  + Quickly adapt to new technologies, workflows, and processes.

  + Deliver exceptional customer service with patience and professionalism.

​

Nice to Haves

-------------

​

• Experience working with insurance agents, contracts, or Medicare (1-3 years) is a plus but not required.
• Familiarity with ticketing software and communication tools.
• A strong interest or background in supporting small business owners or independent agents.

​

Compensation

------------

​

​

​

Movable Ink scales content personalization for marketers through data-activated content generation and AI decisioning. The world’s most innovative brands rely on Movable Ink to maximize revenue, simplify workflow and boost marketing agility. Headquartered in New York City with close to 600 employees, Movable Ink serves its global client base with operations throughout North America, Central America, Europe, Australia, and Japan.

​

As a Front End Engineer on the Platform team, you will be responsible for developing new offerings within our Tactics Platform. You will work closely with product managers, product designers and other engineers to deliver high-quality applications to be configured by our customers and used directly within our users marketing campaigns.

​

Responsibilities

​

• Work closely with engineers to ship high-quality software
• Collaborate with product and design partners to understand our user needs and create scalable applications
• Conduct code reviews and provide helpful feedback to teammates
• Learn new tools, languages, workflows, and philosophies to grow

​

Requirements

​

• High attention to detail
• Excellent problem-solving and communication skills
• Fluency with frontend languages and fundamentals
• Experience with modern frontend frameworks
• Record of collaboration with multiple stakeholders and cross-team to ship and maintain enterprise software along a release roadmap
• Passion for test coverage, unit and integration
• Full-stack experience, especially with Rails, is a bonus

​

The base pay range for this position is $130,000-150,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

​

​

The Client Experience Associate (CXA) will be an integral part of supporting our clients and their needs by working closely with the Director led Client Experience teams.  The CXA will be proactive, technical, and should have a strong desire to manage their own book of business in the future.

​

Responsibilities of the Client Experience Associate:

​

• Learn the Movable Ink platform and email industry eco-system
• Support Client Experience Manager (CXM) on named accounts as backup contact
• Communicate directly with contacts on named accounts to gather requirements and prep for campaign execution
• Pull campaign results from the Movable Ink platform and synthesize into standardized campaign reports for clients on a regular basis
• Support in the creation and execution of powerpoint presentations for client Business Reviews and Status meetings
• Execute email mock-ups in Photoshop for client Business Reviews and Status meetings.
• Proactively manage schedule of client meetings and Business Reviews etc - including preparing swag and administrative and logistical elements
• Manage contact roles in Salesforce for all clients organizations
• Take minutes in client meetings
• Troubleshooting queries and QA campaign setups for clients
• Produce written documentation for custom projects

​

Qualifications:

​

• Ability to manage multiple deadlines and deliverables simultaneously
• Excellent oral and written communication skills
• Strong ability to work well with others
• Adaptability in a fast-changing environment
• Positive attitude
• Focuses on outcomes
• Self-Motivated
• Creative & entrepreneurial-minded
• Willing to try new things
• Coachability
• Desire to learn HTML/CSS/Javascript and Photoshop

​

The base pay range for this position is $60,000-$65,000/year. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

​

​

The Client Experience Associate (CXA) will be an integral part of supporting our clients and their needs by working closely with the Director led Client Experience teams. The CXA will be proactive, technical, and should have a strong desire to manage their own book of business in the future.

​

Responsibilities of the Client Experience Associate:

​

• Learn the Movable Ink platform and email industry eco-system.
• Support Client Experience Manager (CXM) on named accounts as backup contact.
• Communicate directly with contacts on named accounts to gather requirements and prep for campaign execution.
• Pull campaign results from the Movable Ink platform and synthesize into standardized campaign reports for clients on a regular basis.
• Support in the creation and execution of powerpoint presentations for client Business Reviews and Status meetings.
• Execute email mock-ups in Photoshop for client Business Reviews and Status meetings.
• Proactively manage schedule of client meetings and Business Reviews etc - including preparing swag and administrative and logistical elements.
• Manage contact roles in Salesforce for all clients organizations.
• Take minutes in client meetings and document in Gainsight.
• Troubleshooting queries and QA campaign setups for clients
• Produce written documentation for custom projects

​

Qualifications:

​

• Ability to manage multiple deadlines and deliverables simultaneously
• Excellent oral and written communication skills
• Strong ability to work well with others
• Adaptability in a fast-changing environment
• Positive attitude
• Focuses on outcomes
• Self-Motivated
• Creative & entrepreneurial-minded
• Willing to try new things
• Coachability
• Desire to learn HTML/CSS/Javascript and Photoshop

​

​

Movable Ink scales content personalization for marketers through data-activated content generation and AI decisioning. The world’s most innovative brands rely on Movable Ink to maximize revenue, simplify workflow and boost marketing agility. Headquartered in New York City with close to 600 employees, Movable Ink serves its global client base with operations throughout North America, Central America, Europe, Australia, and Japan.

​

As a Front End Engineer on the Platform team, you will be responsible for developing new offerings within our Tactics Platform. You will work closely with product managers, product designers and other engineers to deliver high-quality applications to be configured by our customers and used directly within our users marketing campaigns.

​

Responsibilities

​

• Work closely with engineers to ship high-quality software
• Collaborate with product and design partners to understand our user needs and create scalable applications
• Conduct code reviews and provide helpful feedback to teammates
• Learn new tools, languages, workflows, and philosophies to grow

​

Requirements

​

• High attention to detail
• Excellent problem-solving and communication skills
• Fluency with frontend languages and fundamentals
• Experience with modern frontend frameworks
• Record of collaboration with multiple stakeholders and cross-team to ship and maintain enterprise software along a release roadmap
• Passion for test coverage, unit and integration
• Full-stack experience, especially with Rails, is a bonus

​

The base pay range for this position is $130,000-150,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

​

​

The Client Experience Associate (CXA) will be an integral part of supporting our clients and their needs by working closely with the Director led Client Experience teams.  The CXA will be proactive, technical, and should have a strong desire to manage their own book of business in the future.

​

Responsibilities of the Client Experience Associate:

​

• Learn the Movable Ink platform and email industry eco-system
• Support Client Experience Manager (CXM) on named accounts as backup contact
• Communicate directly with contacts on named accounts to gather requirements and prep for campaign execution
• Pull campaign results from the Movable Ink platform and synthesize into standardized campaign reports for clients on a regular basis
• Support in the creation and execution of powerpoint presentations for client Business Reviews and Status meetings
• Execute email mock-ups in Photoshop for client Business Reviews and Status meetings.
• Proactively manage schedule of client meetings and Business Reviews etc - including preparing swag and administrative and logistical elements
• Manage contact roles in Salesforce for all clients organizations
• Take minutes in client meetings
• Troubleshooting queries and QA campaign setups for clients
• Produce written documentation for custom projects

​

Qualifications:

​

• Ability to manage multiple deadlines and deliverables simultaneously
• Excellent oral and written communication skills
• Strong ability to work well with others
• Adaptability in a fast-changing environment
• Positive attitude
• Focuses on outcomes
• Self-Motivated
• Creative & entrepreneurial-minded
• Willing to try new things
• Coachability
• Desire to learn HTML/CSS/Javascript and Photoshop

​

The base pay range for this position is $60,000-$65,000/year. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

​

​

The Client Experience Associate (CXA) will be an integral part of supporting our clients and their needs by working closely with the Director led Client Experience teams. The CXA will be proactive, technical, and should have a strong desire to manage their own book of business in the future.

​

Responsibilities of the Client Experience Associate:

​

• Learn the Movable Ink platform and email industry eco-system.
• Support Client Experience Manager (CXM) on named accounts as backup contact.
• Communicate directly with contacts on named accounts to gather requirements and prep for campaign execution.
• Pull campaign results from the Movable Ink platform and synthesize into standardized campaign reports for clients on a regular basis.
• Support in the creation and execution of powerpoint presentations for client Business Reviews and Status meetings.
• Execute email mock-ups in Photoshop for client Business Reviews and Status meetings.
• Proactively manage schedule of client meetings and Business Reviews etc - including preparing swag and administrative and logistical elements.
• Manage contact roles in Salesforce for all clients organizations.
• Take minutes in client meetings and document in Gainsight.
• Troubleshooting queries and QA campaign setups for clients
• Produce written documentation for custom projects

​

Qualifications:

​

• Ability to manage multiple deadlines and deliverables simultaneously
• Excellent oral and written communication skills
• Strong ability to work well with others
• Adaptability in a fast-changing environment
• Positive attitude
• Focuses on outcomes
• Self-Motivated
• Creative & entrepreneurial-minded
• Willing to try new things
• Coachability
• Desire to learn HTML/CSS/Javascript and Photoshop

​

​

Movable Ink scales content personalization for marketers through data-activated content generation and AI decisioning. The world’s most innovative brands rely on Movable Ink to maximize revenue, simplify workflow and boost marketing agility. Headquartered in New York City with close to 600 employees, Movable Ink serves its global client base with operations throughout North America, Central America, Europe, Australia, and Japan.

​

As a Front End Engineer on the Platform team, you will be responsible for developing new offerings within our Tactics Platform. You will work closely with product managers, product designers and other engineers to deliver high-quality applications to be configured by our customers and used directly within our users marketing campaigns.

​

Responsibilities

​

• Work closely with engineers to ship high-quality software
• Collaborate with product and design partners to understand our user needs and create scalable applications
• Conduct code reviews and provide helpful feedback to teammates
• Learn new tools, languages, workflows, and philosophies to grow

​

Requirements

​

• High attention to detail
• Excellent problem-solving and communication skills
• Fluency with frontend languages and fundamentals
• Experience with modern frontend frameworks
• Record of collaboration with multiple stakeholders and cross-team to ship and maintain enterprise software along a release roadmap
• Passion for test coverage, unit and integration
• Full-stack experience, especially with Rails, is a bonus

​

The base pay range for this position is $130,000-150,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​