![Movable Ink](https://cdn.prod.website-files.com/63a2d70ffe5e82865b028e60/6526e80c1aebcc2a5c5aebc4_mi.webp)
Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences.
Mission and Vision
Our Values
Meet Our Team
Perks and Benefits
Our Tech Stack
Careers at
Movable Ink
![Movable Ink](https://cdn.prod.website-files.com/63a2d70ffe5e82865b028e60/6512a23352947b8e5179c9ad_image.webp)
Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences.
This role sits within the Pricing team, partnering closely with our Deal Desk team. You will collaborate frequently with Sales, Product, Finance, Accounting, Leadership and other stakeholders to drive our pricing tactics. You will also act as the go-to person to provide pricing recommendations based on deal-level insights with the goal of evolving our long term Pricing & Packaging strategy.
Responsibilities:
- Help to build, review, monitor our 12-36 month pricing plan
- Manage Analysts on the team and scale the function based on business needs
- You present pricing recommendations to funnel through to the Pricing & Packaging Committee
- Conduct cross-functional change management and communication activities including initiation, planning, definition, design, development, testing and deployment
- Develop and drive initiatives to improve productivity, Pricing improvements, company Pricing Policies and simplifying processes throughout the Sales Operations and Sales Organization
- Monitor and report on KPIs associated with pricing changes to measure effectiveness, profitability and outcomes of pricing actions
- Keep up with competition, industry trends, economic impact, new pricing strategies, competition to evolve our pricing program
Qualifications:
- 5+ years experience in an applicable field, software (SaaS) pricing experience is preferred
- Experience with managing cross-functional change management for complex initiatives
- Proven ability to analyze a situation and come up with a creative problem-solving solution
- Proven ability to ask the right questions and use data as a foundation for providing recommendations
- Ability to thrive in a fast paced, unpredictable environment
The base pay range for this position is $120,000-$130,000/year. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.
![Movable Ink](https://cdn.prod.website-files.com/63a2d70ffe5e82865b028e60/6512a23352947b8e5179c9ad_image.webp)
Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences.
As a Senior Technical Product Manager on our Studio team you will bring the customer point of view to everything, so we build and deliver solutions that our customers love. You will help drive innovation and create the future of our Studio product. You’ll be joining a growing team and will collaborate across product, engineering, design to create a product roadmap that delights customers and grows our business. This role will focus on our Studio Core roadmap which includes identity, user, role and permissions management, security, reporting and additional services that all customers use.
Responsibilities:
- Bring the customer POV to everything we do in Engineering, Product and Design
- Work directly with customers to understand needs and opportunities
- Create a high value roadmap with your partners in engineering and design that aligns with our business goals and helps us achieve our product vision
- Write use cases and user stories to build a shared understanding around user needs and the definition of success
- Prioritize upcoming sprints, features, and enhancements in the backlog
- Inform decisions with qualitative and quantitative data
- Define & track key performance indicators (KPIs) to measure & continually iterate features & functionality
- Identify and solve problems across teams and disciplines by partnering with other product managers, Program Management, and Go-To-Market teams
- Work directly with customers in Early Access programs to drive iteration and GA launch
Qualifications:
- 6+ years experience in B2B Product Management
- Engineering or technical background required
- Ability to communicate with technical and non-technical audiences
- Can confidently demo product and manage conversations with customers and stakeholders
- Demonstrated ability to drive through complexity to achieve results
- Experience with Agile methodologies, sprints, and prioritization
- Prior experience in marketing technology preferred
The base pay range for this position is $180,000-$200,000/year. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.
![Movable Ink](https://cdn.prod.website-files.com/63a2d70ffe5e82865b028e60/6512a23352947b8e5179c9ad_image.webp)
Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences.
As a Senior Technical Product Manager on our Studio team you will bring the customer point of view to everything, so we build and deliver solutions that our customers love. You will help drive innovation and create the future of our Studio product. You’ll be joining a growing team and will collaborate across product, engineering, design to create a product roadmap that delights customers and grows our business. This role will focus on our Studio Core roadmap which includes identity, user, role and permissions management, security, reporting and additional services that all customers use.
Responsibilities:
- Bring the customer POV to everything we do in Engineering, Product and Design
- Work directly with customers to understand needs and opportunities
- Create a high value roadmap with your partners in engineering and design that aligns with our business goals and helps us achieve our product vision
- Write use cases and user stories to build a shared understanding around user needs and the definition of success
- Prioritize upcoming sprints, features, and enhancements in the backlog
- Inform decisions with qualitative and quantitative data
- Define & track key performance indicators (KPIs) to measure & continually iterate features & functionality
- Identify and solve problems across teams and disciplines by partnering with other product managers, Program Management, and Go-To-Market teams
- Work directly with customers in Early Access programs to drive iteration and GA launch
Qualifications:
- 6+ years experience in B2B Product Management
- Engineering or technical background required
- Ability to communicate with technical and non-technical audiences
- Can confidently demo product and manage conversations with customers and stakeholders
- Demonstrated ability to drive through complexity to achieve results
- Experience with Agile methodologies, sprints, and prioritization
- Prior experience in marketing technology preferred
The base pay range for this position is $180,000-$200,000/year. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.
![Movable Ink](https://cdn.prod.website-files.com/63a2d70ffe5e82865b028e60/6512a23352947b8e5179c9ad_image.webp)
Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences.
As aPersonalization Producer L1you will work with some of the world’s best known brands, setting them up for marketing success with our AI and workflow product from the start. You will be responsible for the configuration, implementation and maintenance of client campaigns within the Da Vinci platform. You will also work with our clients and client facing teams, to ensure that all requirements are accounted for and any technical details are properly communicated.
Responsibilities:
- Develop a deep understanding of our platform
- Build, validate and QA campaigns based on detailed client briefs
- Reply to campaign requests from account managers and manage campaign builds using our ticketing system
Qualifications:
- Experience with or interest in learning HTML/CSS
- Instinct to complete organized and well-documented work
- Experience with or interest in Email Marketing Strategy – logic segmentation and audience building
- Knowledgeable of Email service providers (ESP) and their common capabilities
- Strong troubleshooting and problem-solving skills
- Intellectual curiosity and a strong desire to learn
![Movable Ink](https://cdn.prod.website-files.com/63a2d70ffe5e82865b028e60/6512a23352947b8e5179c9ad_image.webp)
Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences.
As a Manager, Personalization Production in our Client Solutions group, you will work with some of the world’s best known brands, to help deliver AI powered, personalized content for their marketing communications. You will be responsible for managing a team which handles the delivery of marketing communications content using Movable Ink’s platforms. You and your team will work closely with our Client Experience team as well as directly with clients. The team will be responsible for all stages of a production build from brief through to final delivery and QA, you will ensure they are always following the best practices and processes in place to achieve a 0% error rate.You will act as an escalation point for your direct reports, helping them resolve any client/build specific challenges as well as overarching issues, such as managing their workload. You will also be an escalation point for Client Experience Managers and clients should there be any issues in the delivery or prioritization of work.
Responsibilities:
- Achieve and maintain a 100% success rate against our standard delivery SLA’s and a 0% error rate on tickets (not to fall below a 90% success rate against our delivery SLA’s or greater than 5% error rate)
- Manage the ticketing queue, ensuring all work is captured in our ticketing system, and implement strategies to ensure proper campaign setup and QA
- Lead team meetings, such as stand-up, to ensure that projects are completed within SLA and blockers are surfaced as early as possible
- Manage day-to-day escalations and troubleshooting of production issues
- Assist team members and CXM’s with understanding of how campaigns can be set up and targeted in our platform to achieve a desired outcome
- Be a champion for the professional development of your team through ongoing feedback, identifying opportunities for improvement and training, as well as recognizing their achievements
- Represent the interests of your team to the Solutions Delivery and broader Solutions Leadership group - ensure they have the appropriate resources and tools to do their jobs effectively in a manageable and scalable manner
- Manage performance reviews, 1-1’s and other people and performance management responsibilities
- Manage the hiring and recruiting process
- Collaborate with Product Managers and Engineers to provide platform enhancement recommendations that improve workflow and user’s campaign implementation experience
Qualifications:
- Commitment to excellence and scalability - you always strive to get the best from your team and ensure any practices or process implemented are manageable and scalable
- Must be able to multitask in a fast-paced ticketing system environment
- Must possess strong time management, follow-through and organizational skills
- Experience with CRM targeting strategy – logic segmentation, audience building
- Significant knowledge of Email service providers (ESP) and their common capabilities
- Solid knowledge of HTML, CSS and good understanding of Javascript/jQuery
![Movable Ink](https://cdn.prod.website-files.com/63a2d70ffe5e82865b028e60/6512a23352947b8e5179c9ad_image.webp)
Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences.
As a Lead Data Scientist, you will be part of our Applied AI and Machine Learning team. You will own the work with our client-facing teams on testing and optimizing our DaVinci Personalization product to realize the best outcomes for our clients and for Movable Ink. This includes running a/b tests and conducting deep dives into data to identify opportunities for improving the product and how we deploy it. You will also work on driving improvements to our working model and process, driving training and technical investments for how to make more of our analytics self-serve. This is an opportunity to become Movable Ink’s resident expert for how we run experiments and how best to operate our modeling solutions to maximize their real-world impact.
Responsibilities:
- Run a/b tests for our DaVinci personalization product and own the reporting for their business outcomes - you will serve as our resident expert for a/b testing, work with advanced techniques for variance reduction, and influence metrics and test success criteria
- Determine and conduct deep dives as necessary to understand the behavior of our recommender models and to identify opportunities for improving our system – this includes both correlational and causal analysis
- Help customer-facing teams and our clients resolve issues that come up during tests and answer questions about how to optimize setups - you will own a ticket queue and the process for resolving issues, ensuring resolution happens within an SLA
- Help determine BI tooling needs to make testing, reporting, and analytics lower lift, and partner with engineers and client-facing teams to make improvements
- Help design documentation and other materials for educating adjacent teams on our recommender system behavior and self-serve insights generation
Qualifications:
- 5+ years of industry experience owning reporting and analytics required to operate a machine-learning system
- Solid foundations in statistics and online controlled experiments (a/b testing), including advanced measurement techniques such as Causal Inference or model-based variance reduction (e.g. ANCOVA, CUPED)
- High comfort level with SQL, reporting tools such as Looker/Google Sheets, and some programming skill (e.g. in Python) to be able to reason about logic in code
- Intuitive understanding of machine learning models and systems
- You enjoy helping others find pragmatic solutions to the daily challenges they face and have the ability to abstract from these challenges and identify process, training, and technical improvements we can make
- Ability to collaborate and drive projects that involve multiple teams
- A desire to always be learning and contributing to a collaborative environment
The base pay range for this position is $200,000 - $230,000 USD/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.
![Movable Ink](https://cdn.prod.website-files.com/63a2d70ffe5e82865b028e60/6512a23352947b8e5179c9ad_image.webp)
Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences.
As a Lead Data Scientist, you will be part of our Applied AI and Machine Learning team. You will own the work with our client-facing teams on testing and optimizing our DaVinci Personalization product to realize the best outcomes for our clients and for Movable Ink. This includes running a/b tests and conducting deep dives into data to identify opportunities for improving the product and how we deploy it. You will also work on driving improvements to our working model and process, driving training and technical investments for how to make more of our analytics self-serve. This is an opportunity to become Movable Ink’s resident expert for how we run experiments and how best to operate our modeling solutions to maximize their real-world impact.
Responsibilities:
- Run a/b tests for our DaVinci personalization product and own the reporting for their business outcomes - you will serve as our resident expert for a/b testing, work with advanced techniques for variance reduction, and influence metrics and test success criteria
- Determine and conduct deep dives as necessary to understand the behavior of our recommender models and to identify opportunities for improving our system – this includes both correlational and causal analysis
- Help customer-facing teams and our clients resolve issues that come up during tests and answer questions about how to optimize setups - you will own a ticket queue and the process for resolving issues, ensuring resolution happens within an SLA
- Help determine BI tooling needs to make testing, reporting, and analytics lower lift, and partner with engineers and client-facing teams to make improvements
- Help design documentation and other materials for educating adjacent teams on our recommender system behavior and self-serve insights generation
Qualifications:
- 5+ years of industry experience owning reporting and analytics required to operate a machine-learning system
- Solid foundations in statistics and online controlled experiments (a/b testing), including advanced measurement techniques such as Causal Inference or model-based variance reduction (e.g. ANCOVA, CUPED)
- High comfort level with SQL, reporting tools such as Looker/Google Sheets, and some programming skill (e.g. in Python) to be able to reason about logic in code
- Intuitive understanding of machine learning models and systems
- You enjoy helping others find pragmatic solutions to the daily challenges they face and have the ability to abstract from these challenges and identify process, training, and technical improvements we can make
- Ability to collaborate and drive projects that involve multiple teams
- A desire to always be learning and contributing to a collaborative environment
The base pay range for this position is $200,000 - $230,000 USD/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.
![Movable Ink](https://cdn.prod.website-files.com/63a2d70ffe5e82865b028e60/6512a23352947b8e5179c9ad_image.webp)
Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences.
The Client Experience Manager (CXM) works with Movable Ink clients to ensure success using our platform and helps world class brands achieve measurable ROI lifts with Intelligent creative. As a CXM at Movable Ink you will operate strategically and with a level of autonomy while working with a variety of world class brands across many verticals and use a technology that truly works, alongside a stellar product and solutions team. Not to mention, you will get to do all of this while working alongside the most talented CX org in a collaborative environment that invests in its talent and culture.
Responsibilities:
- You will be the day to day point of contact for a book of business, communicating and collaborating through campaigns and projects, and holding regularly scheduled calls with clients, when applicable, with a healthy level of autonomy
- Act as the internal point of contact for updates on account health and escalating churn risks as needed
- Collaborate positively with the Sales team to identify and foster up-sell and cross-sell opportunities within existing client-base
- Act as an internal project manager for custom, technical solutions for your clients, partnering closely with solutions developers, engineers, architects and product owners
- Independently lead interactive brainstorming sessions to find new and innovative ways to use our technology; conceive, develop, and execute client-specific email marketing strategies
- Posses a comprehensive understanding of client's business, program goals and objectives; drive strategic use cases to ensure Movable Ink’s software drives measurable and scalable value
- Instill testing best practices to prove ROI value of Movable Ink
- Maintain a best in class retention rate and realize growth within your covered book of business
- Train and/or mentor other team members, as needed
Qualifications:
- 2+ years of Account Management, Client Services or Digital Marketing Experience
- Experience building relationships to grow business. Clients think of you as a “partner,” not just a vendor
- Domain knowledge of two or more of the following: SaaS, mobile, ESPs, APIs, marketing automation, marketing analytics or programming
- Familiarity with HTML and CSS
- Proven knowledge of key digital marketing metrics and strategies that can increase engagement (web, display, mobile, email, etc.)
- Experience presenting and influencing client audiences
The base pay range for this position is $70,000-$85,000/year, which can include additional bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.
![Movable Ink](https://cdn.prod.website-files.com/63a2d70ffe5e82865b028e60/6512a23352947b8e5179c9ad_image.webp)
Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences.
The Client Experience Manager (CXM) works with Movable Ink clients to ensure success using our platform and helps world class brands achieve measurable ROI lifts with Intelligent creative. As a CXM at Movable Ink you will operate strategically and with a level of autonomy while working with a variety of world class brands across many verticals and use a technology that truly works, alongside a stellar product and solutions team. Not to mention, you will get to do all of this while working alongside the most talented CX org in a collaborative environment that invests in its talent and culture.
Responsibilities:
- You will be the day to day point of contact for a book of business, communicating and collaborating through campaigns and projects, and holding regularly scheduled calls with clients, when applicable, with a healthy level of autonomy
- Act as the internal point of contact for updates on account health and escalating churn risks as needed
- Collaborate positively with the Sales team to identify and foster up-sell and cross-sell opportunities within existing client-base
- Act as an internal project manager for custom, technical solutions for your clients, partnering closely with solutions developers, engineers, architects and product owners
- Independently lead interactive brainstorming sessions to find new and innovative ways to use our technology; conceive, develop, and execute client-specific email marketing strategies
- Posses a comprehensive understanding of client's business, program goals and objectives; drive strategic use cases to ensure Movable Ink’s software drives measurable and scalable value
- Instill testing best practices to prove ROI value of Movable Ink
- Maintain a best in class retention rate and realize growth within your covered book of business
- Train and/or mentor other team members, as needed
Qualifications:
- 2+ years of Account Management, Client Services or Digital Marketing Experience
- Experience building relationships to grow business. Clients think of you as a “partner,” not just a vendor
- Domain knowledge of two or more of the following: SaaS, mobile, ESPs, APIs, marketing automation, marketing analytics or programming
- Familiarity with HTML and CSS
- Proven knowledge of key digital marketing metrics and strategies that can increase engagement (web, display, mobile, email, etc.)
- Experience presenting and influencing client audiences
The base pay range for this position is $70,000-$85,000/year, which can include additional bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.
![Movable Ink](https://cdn.prod.website-files.com/63a2d70ffe5e82865b028e60/6512a23352947b8e5179c9ad_image.webp)
Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences.
The Client Experience Manager (CXM) works with Movable Ink clients to ensure success using our platform and helps world class brands achieve measurable ROI lifts with Intelligent creative. As a CXM at Movable Ink you will operate strategically and with a level of autonomy while working with a variety of world class brands across many verticals and use a technology that truly works, alongside a stellar product and solutions team. Not to mention, you will get to do all of this while working alongside the most talented CX org in a collaborative environment that invests in its talent and culture.
Responsibilities:
- You will be the day to day point of contact for a book of business, communicating and collaborating through campaigns and projects, and holding regularly scheduled calls with clients, when applicable, with a healthy level of autonomy
- Act as the internal point of contact for updates on account health and escalating churn risks as needed
- Collaborate positively with the Sales team to identify and foster up-sell and cross-sell opportunities within existing client-base
- Act as an internal project manager for custom, technical solutions for your clients, partnering closely with solutions developers, engineers, architects and product owners
- Independently lead interactive brainstorming sessions to find new and innovative ways to use our technology; conceive, develop, and execute client-specific email marketing strategies
- Posses a comprehensive understanding of client's business, program goals and objectives; drive strategic use cases to ensure Movable Ink’s software drives measurable and scalable value
- Instill testing best practices to prove ROI value of Movable Ink
- Maintain a best in class retention rate and realize growth within your covered book of business
- Train and/or mentor other team members, as needed
Qualifications:
- 2+ years of Account Management, Client Services or Digital Marketing Experience
- Experience building relationships to grow business. Clients think of you as a “partner,” not just a vendor
- Domain knowledge of two or more of the following: SaaS, mobile, ESPs, APIs, marketing automation, marketing analytics or programming
- Familiarity with HTML and CSS
- Proven knowledge of key digital marketing metrics and strategies that can increase engagement (web, display, mobile, email, etc.)
- Experience presenting and influencing client audiences
The base pay range for this position is $70,000-$85,000/year, which can include additional bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.
![Movable Ink](https://cdn.prod.website-files.com/63a2d70ffe5e82865b028e60/6512a23352947b8e5179c9ad_image.webp)
Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences.
The Sr. Global Payroll Specialist will work to ensure Movable’s employees are paid accurately and timely as Movable Ink continues to grow and expand in an ever-changing world. The role will report to the Associate Director of Payroll.
Responsibilities:
- Responsible for the payroll processing of all Movable Ink locations (US, Canada, UK, Australia, Costa Rica, Germany)
- Prepare payroll funding requests
- Responsible for reconciliation and funding of benefit deductions (401k, FSA, HSA, etc.)
- Responsible for reconciling payroll funding to Bank activity for the purpose of Payroll Journal Entries
- Serve as the primary point of contact for payroll-related inquiries from employees
- Continuously evaluate payroll processes for efficiency and accuracy
- Maintain payroll documents for processing and auditing needs
- Manage the Time and Attendance system for Non-Exempt Employees
- Use the payroll reporting system to create and run ad-hoc reports for internal use, as well as, to assist with or respond to the needs of the organization
- Distribute payroll reports and summaries as required
- Assist with special projects as needed
Qualifications:
- Experience with a fast-paced, growing start-up is a plus
- Minimum of 5 years of payroll experience, with at least 3 years using ADP Workforce Now
- Proven track record of processing payroll for a mid-sized to large organization with a high level of proficiency
- Prior vendor management experience with outsourced payroll partners
- Experience processing multi-state payroll.
- Detail-oriented with a high degree of accuracy
- Ability to multitask and meet strict deadlines
- Ability to effectively communicate to all levels of the organization
- Proficiency with Microsoft tools (Excel, Word) is required
The base pay range for this position is $75,000 - $90,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.
![Movable Ink](https://cdn.prod.website-files.com/63a2d70ffe5e82865b028e60/6512a23352947b8e5179c9ad_image.webp)
Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences.
As a Lead Software Developer specializing in integrations, you will help design, develop, and maintain seamless and secure connections between our product and third-party marketing technology platforms, driven by a client-centric mindset and a commitment to technical excellence. You will be empowered to be a technological bridge builder, connecting our innovative product with the vast and evolving world of marketing technology, all while making a tangible impact on our clients' success and satisfaction. You can expect a dynamic career with opportunities for technical growth, innovation, and direct impact on product success. You will collaborate with diverse teams, engage with clients, and contribute to an innovative work culture.
Responsibilities:
- Work with other team leads to create, implement, and maintain integration solutions that facilitate seamless connections between our product and third-party marketing technology platforms
- Develop and consistently maintain top-tier, robust, and secure code for all integration projects
- Enhance our product's interoperability by assessing and integrating new third-party solutions
- Help address integration-related issues, ensuring minimal disruption to our clients' operational continuity
Qualifications:
- 7+ years of professional experience in software development
- High level of proficiency with Python, an understanding of API design, integration platforms (e.g., REST, SOAP, gRPC), authentication mechanisms, and familiarity with other programming languages and security protocols
- Exceptional problem-solving skills, including the ability to efficiently identify, analyze, and resolve complex integration issues, and communicate to others on the team how to contribute to the solutions for these issues.
- Strong communication skills, enabling collaboration with cross-functional teams and clients, translating technical concepts into easily understandable language, and getting the team aligned on technical proposals
- Meticulous attention to detail when designing and implementing integration solutions, including the use of comprehensive testing and validation to ensure data accuracy and reliability
- Demonstrate empathy toward client needs, with a commitment to truly understanding their challenges and goals, ensuring that integration solutions align with their requirements
- Ability to lead a team in adhering to software development best practices, encompassing coding standards, version control, and documentation
- A willingness and eagerness to continuously learn, adapt to evolving technologies, and strive for personal and professional improvement
- Demonstrated ability to design and implement distributed software solutions
![Movable Ink](https://cdn.prod.website-files.com/63a2d70ffe5e82865b028e60/6512a23352947b8e5179c9ad_image.webp)
Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences.
As a Senior Machine Learning Engineer, you will play an instrumental role in advancing our core machine learning solution and infrastructure. The pace of research and product releases in this field means that there is always something new and exciting to work on, which keeps the role engaging and challenging. By combining digital marketing and AI, you have the potential to make a significant impact on the way businesses interact with their customers.
Responsibilities
- You will work end-to-end from data analysis to building scalable models and deploying them to production as commercial products that meet the needs of our clients
- Your work will fall into one of these areas: algorithmic email send decisioning; content decisioning (recommender systems); asset generation (NLP & generative AI)
- See through feature release to measurement of tangible business value in a six-weekly release cycle
- Collaborate with data engineers and platform engineers on advancing our ML platform to continuously improve Movable Ink’s ML development experience.
Requirements
- 6+ years of machine learning experience
- Advanced degree or equivalent experience in Computer Science, Mathematics, Engineering, or related technical field
- Experience building and training models using common deep learning frameworks (we use PyTorch), as well as other typical scientific and ML libraries in Python (sklearn, XGBoost, etc.)
- Solid understanding of machine learning theory and fundamentals
- Solid software engineering skills (design, unit testing, git, code review, CI/CD)
- Experience with large-scale data processing frameworks (SQL, PySpark)
- Experience with cloud computing platforms (GCP)
- Able to collaborate with product managers and other engineering teams
- A desire to always be learning and contributing to a collaborative environment
The base pay range for this position is $180,000-$220,000 USD/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.
![Movable Ink](https://cdn.prod.website-files.com/63a2d70ffe5e82865b028e60/6512a23352947b8e5179c9ad_image.webp)
Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences.
The Sr. Director of Global Outbound is responsible for all aspects of creating a predictable and consistently-growing global sales pipeline - across North America, EMEA & APAC - for the Movable Ink sales team. This is an opportunity to own a critical department at one of the fastest-growing MarTech organizations in SaaS, while thinking creatively about organization structure, comp plan design, territory design, systems adoption, and career progression for your department. In this role, you will be the trusted advisor on pipeline generation via outbounding to all of global sales leadership, business & revenue operations leadership, marketing leadership and partnerships leadership. You will also have the chance to set the tone and culture for your department, because it all starts with recruiting the right high-potential talent. This role was made for someone who can do it all – with the charisma and passion to lead, the analytical chops to identify trends, and the creativity to inspire.
The Sr. Director of Global Outbound will report directly into Movable Ink’s Global Chief Revenue Officer as part of the global sales leadership team.
Responsibilities:
- Creating a predictable (forecastable) and consistently-growing new and horizontal global sales pipeline for the Movable Ink sales team
- Lead the strategic direction of the outbounding team, identifying opportunities to define roles and responsibilities to optimize team effectiveness as we mature into a multi-product outbounding philosophy
- Build consistent career paths for our outbounding organization so that they can grow into salespeople (or into other departments at Movable Ink) by proactively partnering with leadership across departments to identify opportunities for skill development and progression
- Partner cross-functionally with Business & Revenue Operations teams on analysis, systems selections & systems best practices - including the implementation and execution of new initiatives based on the analysis
- Partner with front-line sales management and executive sales leadership to understand organizational priorities and getting ahead of personnel movements
- Lead a monthly global pipeline meeting with everyone who contributes to generating the pipeline - from outbound leadership to partner sales to events - clearly communicating our analysis of current progress and new initiatives
- Ensure we have the proper tech stack, and in partnership with GTM enablement ensuring that the team is properly enabled to use the tech stack and that the tech stack is fully adopted for all of its relevant capabilities
- Partner with product marketing on content strategy and messaging of what the outbound team should be sending
Qualifications:
- 5+ years of SaaS experience in sales, marketing and/or direct outbounding
- 3+ years of people leadership experience with direct experience hiring, developing and promoting global business development leaders at scale
- Proven track record of delivering an impact across all outbounding functions in all regions
- Strong analytical skills and proficiency in Salesforce.com, Gong, Gong Engage, Cognism, and other enterprise outbounding systems
- Expertise in identifying key trends and actionable insights from various data sources to communicate a clear and concise narrative to stakeholders at all levels of Movable Ink
- Passion for innovation, creativity and developing the careers of your team
The base pay range for this position is $165,000-$175,000/year, which can include additional bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.
![Movable Ink](https://cdn.prod.website-files.com/63a2d70ffe5e82865b028e60/6512a23352947b8e5179c9ad_image.webp)
Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences.
The Senior Strategic Financial Analyst will partner with key stakeholders to facilitate data-driven, strategic decision making across Movable Ink. This role reports to the Strategic Finance Manager and provides a high level of exposure to the executive team; the ideal candidate will be comfortable navigating such a high-growth, entrepreneurial environment with minimal guidance.
Responsibilities:
- Own company financial and operating models, and perform ad hoc analyses to inform strategic initiatives (e.g., new products, international expansion, resource allocation, scenario analyses)
- Enable data-driven decisions by working closely as an “analytical arm” to department heads, building business cases that shape key strategies
- Deliver insight into our business metrics, highlighting key trends and providing high-level commentary for use by management
- Support Movable Ink’s annual budgeting process, compensation planning, and forecast review meetings with department heads
- Assist in the preparation of materials for the Board and executive team, including supporting analysis to contextualize performance
- Proactively identify and analyze opportunities to drive business improvements and share actionable insights with management
Qualifications:
- 3+ years of finance and accounting experience (startup or corporate environment preferred)
- Proficiency in Excel, PowerPoint, and conducting analyses across multiple data sources and systems (NetSuite, Salesforce, Tableau/Looker, and Google Sheets experience a plus)
- Advanced financial modeling skills, from understanding and iterating on existing analyses to building out complex 3-Statement Models from scratch
- Strong grasp of finance and accounting principles, including prior experience with budgeting, forecasting, and variance analysis
- Strategic thinker with experience translating quantitative measurements into operational understanding and communicating findings cross-functionally; comfort with ambiguity
- Strong attention to detail, with a history of producing defensible and scalable analyses
- Openness to iterating on prior work and rethinking established assumptions
- Ability to effectively prioritize deliverables and manage projects end-to-end
- Knowledge of SaaS and relevant industry metrics a plus
The base pay range for this position is $115,000-$130,000/year. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.
![Movable Ink](https://cdn.prod.website-files.com/63a2d70ffe5e82865b028e60/6512a23352947b8e5179c9ad_image.webp)
Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences.
As an Implementation Manager you will work with some of the world’s best known brands, enabling them to deliver a highly personalized email program, using both our AI and personalization products. You will act as a product expert and the owner of projects to launch new clients on both the Studio and Da Vinci platforms. Using your Client and Project Management expertise, you will partner with our clients and internal teams to understand their goals, then develop project plans using industry standards and manage them through to completion. Naturally curious with an attention to detail, you’ll navigate issues as they arise and ensure they meet a resolution.
Responsibilities:
- Day to day point person and Project Manager for launching new clients, communicating and collaborating throughout the implementation, and holding regularly scheduled calls with clients and internal teams to meet deadlines.
- Possess an understanding of client's business, program goals and objectives; implement quick and sophisticated use cases to ensure Movable Ink’s software drives measurable and scalable value
- Build a strong rapport with new clients immediately; show expertise and earn trust to create a strong relationship.
- Perform platform training and evangelizing for our best practices and suggested product implementation. Overcome common objections and questions to quickly move launches forward.
- Lead and collaborate on custom, technical solutions for your clients, partnering closely with solutions developers, engineers, architects and product owners
- Build excitement about their success with the service and do everything necessary to hit their goals/KPIs
- Configure and thoroughly QA campaigns ahead of launches
- Partner closely with Sales and Implementation Architects throughout the Implementation period to convert clients to paid programs.
Qualifications:
- 3+ years of account, project, or implementation management experience required
- Experience with email service providers or email marketing company
- Ability to multitask, prioritize, and manage time efficiently
- Good communication skills and the ability to synthesize complex topics for multiple audiences
- Familiarity with the technologies that underpin the modern web (HTML, JavaScript, API’s etc.)
- Strong troubleshooting and problem-solving skills
- High level understanding of Email Marketing strategies
- Attention to detail and a strong commitment to quality
- Strong technical affinity, ability to quickly learn and use new technologies
The base pay range for this position is $90,000-$105,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.
![Movable Ink](https://cdn.prod.website-files.com/63a2d70ffe5e82865b028e60/6512a23352947b8e5179c9ad_image.webp)
Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences.
As a Program Manager on the Da Vinci Engineering team you would implement processes, project delivery tools, and agile best practices to drive operational efficiency & coordination across the scaling Da Vinci Engineering, Product & Design teams. Empowering our team to plan and deliver on our roadmap initiatives effectively and efficiently.
Responsibilities:
Program Management
- Collaborate with engineering, product, design and product management teams to define project goals, deliverables, and targeted timelines that support roadmap objectives
- Facilitate meaningful discussions to assess delivery progress, dependencies, and risk mitigation for assigned projects
- Provide guidance and support to project leaders in project execution, ensuring adherence to agreed upon processes and timelines
- Validating financial allocation of ongoing Engineering projects
- Managing the accuracy & parity between product roadmap and project delivery tools
Process Improvement/Change Management
- Implement, maintain, and adapt established tools, processes, and agile best practices used for coordination across the Engineering, Product and Design teams
- Support the rollout of applicable agile best practices during team events such as stand up, refinement, sprint-planning, and retrospective
- Facilitate continuous improvement of engineering processes through gathering internal and external feedback
- Establish accountability for required process changes, collaborate with team to prioritize and implement implement improvements iteratively
Qualifications:
- 3+ years of experience working directly with agile software development teams
- Project/Program Management Experience - Project planning, project documentation, tracking progress, stakeholder management
- Change Management/Process Improvement Experience - Has established, monitored and adapted process changes in a cross-functional environment
- Strong communication and interpersonal skills to drive change across a scaling cross functional team
- Preferred Certification with Agile Framework(s) or proven experience working directly with agile software development teams
- Proficient in the use of scrum/kanban tools, eg Shortcut, Jira
![Movable Ink](https://cdn.prod.website-files.com/63a2d70ffe5e82865b028e60/6512a23352947b8e5179c9ad_image.webp)
Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences.
As an Implementation Manager you will work with some of the world’s best known brands, enabling them to deliver a highly personalized email program, using both our AI and personalization products. You will act as a product expert and the owner of projects to launch new clients on both the Studio and Da Vinci platforms. Using your Client and Project Management expertise, you will partner with our clients and internal teams to understand their goals, then develop project plans using industry standards and manage them through to completion. Naturally curious with an attention to detail, you’ll navigate issues as they arise and ensure they meet a resolution.
Responsibilities:
- Day to day point person and Project Manager for launching new clients, communicating and collaborating throughout the implementation, and holding regularly scheduled calls with clients and internal teams to meet deadlines.
- Possess an understanding of client's business, program goals and objectives; implement quick and sophisticated use cases to ensure Movable Ink’s software drives measurable and scalable value
- Build a strong rapport with new clients immediately; show expertise and earn trust to create a strong relationship.
- Perform platform training and evangelizing for our best practices and suggested product implementation. Overcome common objections and questions to quickly move launches forward.
- Lead and collaborate on custom, technical solutions for your clients, partnering closely with solutions developers, engineers, architects and product owners
- Build excitement about their success with the service and do everything necessary to hit their goals/KPIs
- Configure and thoroughly QA campaigns ahead of launches
- Partner closely with Sales and Implementation Architects throughout the Implementation period to convert clients to paid programs.
Qualifications:
- 3+ years of account, project, or implementation management experience required
- Experience with email service providers or email marketing company
- Ability to multitask, prioritize, and manage time efficiently
- Good communication skills and the ability to synthesize complex topics for multiple audiences
- Familiarity with the technologies that underpin the modern web (HTML, JavaScript, API’s etc.)
- Strong troubleshooting and problem-solving skills
- High level understanding of Email Marketing strategies
- Attention to detail and a strong commitment to quality
- Strong technical affinity, ability to quickly learn and use new technologies
The base pay range for this position is $90,000-$105,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.
![Movable Ink](https://cdn.prod.website-files.com/63a2d70ffe5e82865b028e60/6512a23352947b8e5179c9ad_image.webp)
Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences.
As an Implementation Manager you will work with some of the world’s best known brands, enabling them to deliver a highly personalized email program, using both our AI and personalization products. You will act as a product expert and the owner of projects to launch new clients on both the Studio and Da Vinci platforms. Using your Client and Project Management expertise, you will partner with our clients and internal teams to understand their goals, then develop project plans using industry standards and manage them through to completion. Naturally curious with an attention to detail, you’ll navigate issues as they arise and ensure they meet a resolution.
Responsibilities:
- Day to day point person and Project Manager for launching new clients, communicating and collaborating throughout the implementation, and holding regularly scheduled calls with clients and internal teams to meet deadlines
- Possess an understanding of client's business, program goals and objectives; implement quick and sophisticated use cases to ensure Movable Ink’s software drives measurable and scalable value
- Build a strong rapport with new clients immediately; show expertise and earn trust to create a strong relationship
- Perform platform training and evangelizing for our best practices and suggested product implementation. Overcome common objections and questions to quickly move launches forward
- Lead and collaborate on custom, technical solutions for your clients, partnering closely with solutions developers, engineers, architects and product owners
- Build excitement about their success with the service and do everything necessary to hit their goals/KPIs
- Configure and thoroughly QA campaigns ahead of launches
- Partner closely with Sales and Implementation Architects throughout the Implementation period to convert clients to paid programs
Qualifications:
- 2+ years of account, project, or implementation management experience required
- Experience with email service providers or email marketing company
- Ability to multitask, prioritize, and manage time efficiently
- Good communication skills and the ability to synthesize complex topics for multiple audiences
- Familiarity with the technologies that underpin the modern web (HTML, JavaScript, API’s etc.)
- Strong troubleshooting and problem-solving skills
- High level understanding of Email Marketing strategies
- Attention to detail and a strong commitment to quality
- Strong technical affinity, ability to quickly learn and use new technologies
![Movable Ink](https://cdn.prod.website-files.com/63a2d70ffe5e82865b028e60/6512a23352947b8e5179c9ad_image.webp)
Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences.
The Strategic Business Development Representative) goal is to fill the Sales team’s pipeline with qualified opportunities with our most Strategic prospects. This role is instrumental in the success and growth of the business and gives individuals ample opportunity to use their personality & creative/strategic thinking abilities to directly influence conversations with our prospects. The Strategic Business Development Representative role is designed to provide individuals with hands-on experience in a fast-paced start-up environment where things are constantly changing and evolving. Success in this role will lead to internal opportunities in Sales, Client Experience, Marketing, Partnerships, Strategic Accounts, etc. within 18-24 months.
Responsibilities:
- Develop new relationships through phone, email, and social media communications in order to establish meetings with senior level decision makers in companies across your assigned territory
- Assess the prospect's needs, identify and build upon pain points in order to explain Movable Ink's solutions and qualify prospects on introduction discovery calls and meetings.
- Hand off for your Account Director to begin their sales process and work with your Account Director(s) to build and maintain a healthy sales pipeline
- Take and log organized notes, build out presentation decks, gather contact information & nurture contacts post-opportunity
- Research accounts and prospects thoroughly, identifying pain points, company-wide initiatives, and director-level objectives in order to formulate an outreach and execution strategy with your Account Director
- Build mock-ups for prospects that illustrate how Movable Ink can provide additional value beyond what they’re currently doing
- Utilize our sales database and prospecting tools to manage your pipeline and maintain accurate information about prospective clients
Qualifications:
- Self-motivation and the desire to work successfully in a fast-paced, highly strategic sales environment
- Experience with prioritization and organization in a professional environment; both in person and remotely
- Proven ability to collaborate effectively with colleagues, management, and other departments
- 2+ years of experience in a marketing or sales development role
The base pay range for this position is $60,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.
![Movable Ink](https://cdn.prod.website-files.com/63a2d70ffe5e82865b028e60/6512a23352947b8e5179c9ad_image.webp)
Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences.
The successful candidate will be responsible for leading, mentoring, and managing a team of developers to design, develop, and deliver quality software. Our team is rapidly innovating and delivering exciting new features; you will be exposed to the latest technologies and methodologies and have a direct impact on the company’s success. You will have the opportunity to set goals and provide mentorship to a team with diverse skills and experiences. You will get to experience the joy of being a part of creating and delivering innovative and impactful products. The role places equal importance on team management and actively contributing to technical and design aspects, allowing you to continually refine your skills in both areas. This individual will serve as a “player-coach”, splitting both managerial and individual contributor responsibilities.
Responsibilities:
- Leading and mentoring a team of engineers, ensuring they have the necessary resources and support to achieve their goals and deliver high-quality software
- Design and develop services that are scalable, reliable, performant, extensible, and maintainable and seamlessly integrate with third-party platforms
- Balance technical and managerial roles to ensure code quality and team productivity, responsible for both writing code and leading the team by actively contributing to development, conducting code reviews, providing technical leadership, and fostering team growth
- Recruiting, hiring, and onboarding new team members
- Manage performance evaluations and career development plans
- Building a positive and productive team culture, fostering collaboration and communication
- Identify any performance issues; hold team members accountable and set clear performance expectations; have difficult conversations and provide constructive feedback in a clear and direct manner
- Identifying and addressing any issues or roadblocks that may arise, and working to find solutions to overcome them
- Manage project timelines and priorities to ensure timely delivery of high-quality products.
- Collaborating with other managers and teams to align efforts
Qualifications:
- Excellent leadership and management skills, including the ability to lead, motivate, and mentor a team
- Communication and interpersonal skills, including the ability to effectively communicate with team members, other team leaders, and managers.
- Effectively lead team meetings and presentations that showcase deliverables to the organization
- Problem-solving and decision-making abilities, including the ability to identify and resolve problems quickly and effectively, and experience with debugging and troubleshooting
- Exemplary software development practices (source control, code reviews, testing, and delivery)
- Strong technical skills in programming languages (we use Python and Elixir), API design, data formats (e.g., JSON, XML, Protocol Buffers), integration platforms (e.g., REST, SOAP, gRPC), large-scale data processing frameworks (we use PySpark, Kafka, and Clickhouse), workflow orchestration (we use Prefect), and containerization and cloud platforms (we use Kubernetes and Google Cloud Platform)
- Analytical and quantitative skills to interpret and analyze data and metrics
- Ability to navigate and resolve disputes within the team and possess other negotiation and conflict resolution skills
- Maintain a people-oriented mindset and ability to build trust and respect from team members, other teams, and management
- Willingness to continuously learn, adapt and improve
![Movable Ink](https://cdn.prod.website-files.com/63a2d70ffe5e82865b028e60/6512a23352947b8e5179c9ad_image.webp)
Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences.
As a Senior Implementation Architect, you will work with some of the world’s best-known brands, enabling them to deliver an AI-powered, highly personalized email program. You will act as a universal translator, investigator, and product evangelist focused on launching new clients efficiently and setting them up for long-term success. Using your technical expertise, you will partner with our clients and internal teams to scope and design solutions to meet clients’ objectives, develop project plans to deliver those solutions, and manage them through to completion. Naturally curious and determined, you’ll hunt down and resolve technical issues within the client environment, considering the impact on future integrations and the overall technical landscape.
Responsibilities:
- Client Onboarding: Lead the technical setup and onboarding process for new clients, ensuring their existing marketing strategies transition smoothly to our AI/ML-based platform
- Solution Design: Collaborate with clients and internal teams to scope, design and implement novel custom technical solutions that meet client goals
- Issue Resolution: Troubleshoot and resolve integration issues, providing actionable solutions and anticipating future challenges
- Training & Workshops: Conduct virtual and in-person engaging training sessions and workshops to empower clients and internal teams with knowledge about our platform
- Collaboration: Work closely with Sales, Implementation Managers, and other teams to ensure a cohesive and successful client onboarding experience
- Product Expertise: Develop an in-depth understanding of Movable Ink’s platforms, staying updated on new features and functionalities, and influencing/advising product features and roadmap
Qualifications:
- 3+ years in a senior implementationor solution architect role, preferably within the marketing technology sector
- 3+ years of consulting experience, influencing marketing strategy with advanced technical solutions across interconnected systems
- Technical proficiency, ability to read and write HTML, CSS, and JavaScript; familiarity with Python
- 2+ years experience with cloud-based large data warehousing solutions, data lakes, and ETL processes
- Extensive experience with multiple enterprise email service providers (e.g., Salesforce Marketing Cloud, Oracle Responsys, Adobe Campaign, Adobe Journey Optimizer, Braze, Epsilon, Cordial, Cheetah Digital, Bloomreach, Zeta, Iterable)
- Ability to identify opportunities to further integrate with clients' existing APIs, web services, and tech stacks
- Proven track record of managing complex client onboarding projects
- Excellent problem-solving and troubleshooting skills
- High-level understanding of digital marketing strategies/objectives for Movable Ink supported channels (currently Email, Mobile) and the expected outcomes of personalization strategies
- Ability to explain technical concepts in simple terms to various stakeholders
- Strong communication and project management skills
- Strong understanding of AI and machine learning applications in email marketing
- Public speaking experience and thought leadership in applied AI
- Detail-oriented and highly organized
The base pay range for this position is $130,000-$140,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.
![Movable Ink](https://cdn.prod.website-files.com/63a2d70ffe5e82865b028e60/6512a23352947b8e5179c9ad_image.webp)
Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences.
The Office Manager will be the go-to person for all office operations, management, and culture, supporting our Global team from our New York City office. This person will be an extension of our NYC-based Workplace Experience team ensuring our operational initiatives are maintained across Movable Ink globally! The Office Manager will engage with the larger team to foster a supportive work environment, host cultural events to strengthen team cohesion, and cultivate relationships with staff members to promote a positive workplace culture. While based out of our NYC office, the Office Manager will undertake monthly visits to our Waltham office, conducting comprehensive facility inspections, overseeing stock levels, and managing pantry orders to ensure a smooth and uninterrupted flow of supplies. These visits serve to maintain operational efficiency and uphold our company’s values across all locations.
This role is expected to be in-person in our NYC office a minimum of 4 days per week from 8:30am-5:30pm EST.
Responsibilities:
- Oversee the maintenance and upkeep of our newly established office headquarters, ensuring it is meticulously maintained to uphold exceptional standards every day.
- Proactively recognize the needs of the office and ensure that the spaces are tidy, welcoming, and set up properly.
- Assist the greater Workplace Experience team in planning and executing large cultural events, initiatives, and special projects globally as needed including team and large scale on-sites.
- Manage and stock the office pantry, curating a diverse array of snacks and beverages to cater to various preferences and dietary needs.
- Own multiple budgets across culture and office touch-points including in-person events, virtual events, office maintenance, pantry program.
- Sourcing suppliers and vendors, tracking costs, and keen eye for procurement.
- Set up, track, and maintain a safe working environment following all relevant guidelines and partner with outside vendors and building management as needed.
- Collaborate with other Workplace Experience team members to help provide a great experience for employees and cultural consistency across locations.
- Liaise and partner with internal stakeholders (IT, Accounting, Executive Assistants, and ERG chairs) and external stakeholders( building management, engineers, and cleaning contractors).
- Emergency Safety Planning; serve as Fire Safety Warden with biannual First Aid and CPR/AED training.
Qualifications:
- 4+ years prior experience as an Office Manager or Pantry Manager
- Ability and willingness to come into the NYC office a minimum of 4 days per week.
- Ability and willingness to travel to our Waltham office monthly, and to our US-based global offices on occasion.
- Experience sourcing and maintaining relationships with vendors with a keen focus on pantry programs.
- Proficiency with G-Suite including Google Sheets, Google Docs and Google Slides.
- Experience managing budgets
- Experience in vendor procurement, management and relationship building.
- Excellent multitasking, organizational, and prioritizing skills.
- Views all tasks with a project management mindset - being results oriented, ability to prioritize tasks, and having a strategic mindset.
- Proactive, resourceful, diligent, and demonstrates a high follow-through rate.
- Solid written, verbal, and active listening skills
- Friendly and approachable demeanor
- Demonstrates the desire to grow and take on new skills and projects
- Adobe, Canva, and design software skills a plus
The base pay range for this position is $90,000-$100,000 USD /year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.
![Movable Ink](https://cdn.prod.website-files.com/63a2d70ffe5e82865b028e60/6512a23352947b8e5179c9ad_image.webp)
Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences.
We are seeking a Distributed Systems Engineer who will be responsible for the design and implementation of distributed software systems that handle data at massive speeds and scale. The role offers the opportunity for innovation and impact through the development of sophisticated multi-tiered systems, delivering value to the world’s biggest brands. You will create and deliver technically impressive and impactful products while driving the development and deployment of high quality, scalable AI solutions by writing code.
Responsibilities:
- Design, develop, and test high performance systems that operate at massive scale
- Gain an understanding of existing systems, determine areas of complexity, and potential risks
- Perform code and design reviews
- Act as a Subject Matter Expert on projects in which they have been involved
- Stay actively involved in ongoing maintenance of software
Qualifications:
- Familiarity with GRPC and Protobuf
- 3+ years of Python experience
- 1+ years of experience using Kafka and Redis
- 1+ years of experience using a columnar database
- Demonstrate proficiency in back-end development concepts, including APIs, databases, and authentication/authorization mechanisms
- Able to write design documents that identify requirements, dependencies, and risks
- Interest in learning additional technologies such as Elixir
- Practitioner with bias toward action/execution/building
- Enjoys working in a fast-paced, goal-driven environment
- Having working knowledge of DevOps practices, such as continuous integration/continuous delivery and automated deployment
- Works effectively in a fast-paced, goal-driven environment
- Ability to collaborate with technical partners – you’ll be working closely with other teams to determine requirements for your work and to make design decisions that affect our stack
![Movable Ink](https://cdn.prod.website-files.com/63a2d70ffe5e82865b028e60/6512a23352947b8e5179c9ad_image.webp)
Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences.
As a Front End Developer, you will work with some of the world’s best known brands, using Movable Ink’s Visual Experience Platform to power their marketing programs across email, web, mobile and display channels. You’ll use your expertise in Javascript, HTML and CSS to supercharge the Client Solutions team and ensure all projects meet best practices
Responsibilities
- Work with Client Experience Managers to scope customer projects and translate them into technical requirements
- Work independently to customize, implement, and test client-specific Apps for the Movable Ink platform
- Build apps and projects which our clients use on a regular basis to drive meaningful business results
Qualifications
- 2+ years of experience writing client-side technologies (JavaScript, CSS, HTML)
- Experience with automated testing tools such as Jest, Karma, etc
- Experience building interfaces that match design specs and providing feedback on potential improvements
- Experience consuming REST APIs and other web services
- Knowledge of current best-practices, tools, and technologies for implementing web experiences
- UX and design sensibilities
- Proficient with TypeScript
![Movable Ink](https://cdn.prod.website-files.com/63a2d70ffe5e82865b028e60/6512a23352947b8e5179c9ad_image.webp)
Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences.
As a Principal Data Engineer, you will help drive the direction of our Data Warehouse, and be hands on with teammates across all departments to enable access to our data and empower teams to make data driven decisions about the direction of our business. You will play a pivotal role in owning the infrastructure and code for our ETL processes within our Data Platform. You will be responsible for designing, implementing, and optimizing ingestion pipelines, enabling seamless extraction and loading of data from various sources such as customer warehouses, business systems, and events messaging buses. Movable Ink collects campaign data resulting from Billions of requests served each day. Come and help us manage and make sense of the massive amount of data we’re ingesting!
Responsibilities:
---------------------
- Partner with internal operations teams to identify, collect, and integrate data from various business systems, ensuring comprehensive and accurate data capture.
- Design, implement, and maintain robust ETL pipelines that feed data into the Data Warehouse, ensuring high performance, scalability, and reliability.
- Conduct thorough testing of ETL processes to validate data accuracy and integrity, and troubleshoot any issues that arise.
- Facilitate the loading of data into Data Vault 2.0 models, ensuring adherence to best practices and optimizing for performance and scalability.
- Establish and track SLAs for data processing and delivery, ensuring timely and reliable access to data for all users.
- Enforce robust Role-Based Access Control (RBAC) and Row-Level Security (RLS) policies to ensure data security and compliance with regulatory requirements.
Qualifications:
-------------------
- 8+ years of professional experience as a Data Engineer, with a focus on cloud-based Data Warehouse platforms (Redshift, Snowflake, Firebolt, BigQuery).
- Proven expertise in managing and optimizing multi-petabyte, mission-critical databases, ensuring high availability, performance, and reliability.
- Proficiency in high-level programming languages, particularly Python.
- Hands-on experience with data engineering tools and frameworks, including DBT, Apache Pulsar for distributed messaging and Apache Airflow for workflow automation and orchestration.
- Strong skills in designing and implementing scalable data architectures.
- Excellent communication skills for effective collaboration with cross-functional teams.
- Strong understanding of data security best practices within an AWS environment and compliance with regulatory requirements.
- Experience in providing technical leadership, setting best practices, and driving the adoption of new technologies and methodologies. Mentoring other engineers, fostering a collaborative team environment.
![Movable Ink](https://cdn.prod.website-files.com/63a2d70ffe5e82865b028e60/6512a23352947b8e5179c9ad_image.webp)
Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences.
As a Principal Data Engineer, you will help drive the direction of our Data Warehouse, and be hands on with teammates across all departments to enable access to our data and empower teams to make data driven decisions about the direction of our business. You will play a pivotal role in owning the infrastructure and code for our ETL processes within our Data Platform. You will be responsible for designing, implementing, and optimizing ingestion pipelines, enabling seamless extraction and loading of data from various sources such as customer warehouses, business systems, and events messaging buses. Movable Ink collects campaign data resulting from Billions of requests served each day. Come and help us manage and make sense of the massive amount of data we’re ingesting!
Responsibilities:
---------------------
- Partner with internal operations teams to identify, collect, and integrate data from various business systems, ensuring comprehensive and accurate data capture.
- Design, implement, and maintain robust ETL pipelines that feed data into the Data Warehouse, ensuring high performance, scalability, and reliability.
- Conduct thorough testing of ETL processes to validate data accuracy and integrity, and troubleshoot any issues that arise.
- Facilitate the loading of data into Data Vault 2.0 models, ensuring adherence to best practices and optimizing for performance and scalability.
- Establish and track SLAs for data processing and delivery, ensuring timely and reliable access to data for all users.
- Enforce robust Role-Based Access Control (RBAC) and Row-Level Security (RLS) policies to ensure data security and compliance with regulatory requirements.
Qualifications:
-------------------
- 8+ years of professional experience as a Data Engineer, with a focus on cloud-based Data Warehouse platforms (Redshift, Snowflake, Firebolt, BigQuery).
- Proven expertise in managing and optimizing multi-petabyte, mission-critical databases, ensuring high availability, performance, and reliability.
- Proficiency in high-level programming languages, particularly Python.
- Hands-on experience with data engineering tools and frameworks, including DBT, Apache Pulsar for distributed messaging and Apache Airflow for workflow automation and orchestration.
- Strong skills in designing and implementing scalable data architectures.
- Excellent communication skills for effective collaboration with cross-functional teams.
- Strong understanding of data security best practices within an AWS environment and compliance with regulatory requirements.
- Experience in providing technical leadership, setting best practices, and driving the adoption of new technologies and methodologies. Mentoring other engineers, fostering a collaborative team environment.
![Movable Ink](https://cdn.prod.website-files.com/63a2d70ffe5e82865b028e60/6512a23352947b8e5179c9ad_image.webp)
Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences.
As a Senior Machine Learning Engineer, you will play an instrumental role in advancing our core machine learning solution and infrastructure. The pace of research and product releases in this field means that there is always something new and exciting to work on, which keeps the role engaging and challenging. By combining digital marketing and AI, you have the potential to make a significant impact on the way businesses interact with their customers.
Responsibilities
- You will work end-to-end from data analysis to building scalable models and deploying them to production as commercial products that meet the needs of our clients
- Your work will fall into one of these areas: algorithmic email send decisioning; content decisioning (recommender systems); asset generation (NLP & generative AI)
- See through feature release to measurement of tangible business value in a six-weekly release cycle
- Collaborate with data engineers and platform engineers on advancing our ML platform to continuously improve Movable Ink’s ML development experience.
Requirements
- 6+ years of machine learning experience
- Advanced degree or equivalent experience in Computer Science, Mathematics, Engineering, or related technical field
- Experience building and training models using common deep learning frameworks (we use PyTorch), as well as other typical scientific and ML libraries in Python (sklearn, XGBoost, etc.)
- Solid understanding of machine learning theory and fundamentals
- Solid software engineering skills (design, unit testing, git, code review, CI/CD)
- Experience with large-scale data processing frameworks (SQL, PySpark)
- Experience with cloud computing platforms (GCP)
- Able to collaborate with product managers and other engineering teams
- A desire to always be learning and contributing to a collaborative environment
The base pay range for this position is $180,000-$220,000 USD/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.
![Movable Ink](https://cdn.prod.website-files.com/63a2d70ffe5e82865b028e60/6512a23352947b8e5179c9ad_image.webp)
Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences.
As a Machine Learning Engineer, you will be part of our Applied AI and Machine Learning team. You will work alongside other scientists and engineers in a collaborative environment, contributing features and machine learning models to our core recommender systems and our DaVinci Personalization product. This is an opportunity to work end-to-end on a large-scale machine-learning system that touches millions of customers, and a chance to continuously learn and help improve our solution as the field evolves.
Responsibilities:
- Generate insights into customer behavior and derive modeling ideas for improving our content recommender system
- Work with data engineers to define what additional customer data we might want to collect and help make it available in a format suitable for modeling purposes
- Create meaningful machine-learning features that improve our content recommender’s performance measured through offline metrics and online a/b tests
- Build machine learning models and deploy them as part of our recommender system
Qualifications:
- Master’s degree or equivalent experience (2+ years) in a relevant field or industry
- Solid understanding of machine learning fundamentals
- High comfort level in Python or other programming language
- Familiarity with an ML stack such as typical scientific Python libraries (pandas, numpy, sklearn, xgboost) or deep learning frameworks (we use Pytorch)
- Familiarity with data analysis through SQL or a big-data processing framework such as Spark
- Ability to collaborate with technical partners – you’ll be working closely with other teams to determine requirements for your work and to make design decisions that affect our stack
- The idea of writing and deploying production code, and getting real-world feedback on your models excites you
- A desire to always be learning and contributing to a collaborative environment
The base pay range for this position is $160,000-180,000 USD/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.
![Movable Ink](https://cdn.prod.website-files.com/63a2d70ffe5e82865b028e60/6512a23352947b8e5179c9ad_image.webp)
Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences.
As a Senior Data Engineer, you will play an instrumental role in advancing our core machine learning solution. Your technical expertise and leadership skills will be leveraged to drive the development and deployment of high-quality, scalable data pipelines and products. You will work alongside scientists and engineers in a collaborative environment, contributing features and data pipelines to power our core recommender systems and our DaVinci Personalization product. This is an opportunity to work end-to-end on a large-scale machine-learning system that touches millions of customers, and a chance to continuously learn and help improve our solution as the field evolves.
This role will be reporting to the Director of Engineering (AI).
Responsibilities
- Implement production data products and pipelines that are scalable, reliable, and of high quality.
- Build, maintain, and optimize our machine learning Data Lake.
- Continuously improve data infrastructure for greater scalability.
- Support the data needs of ML Engineers and Scientists for machine learning model development.
- Release features that deliver measurable and tangible business value.
Requirements
- 4+ years of data engineering experience
- Experience with large-scale data processing frameworks (we use PySpark, SQL)
- Expertise in Spark DataFrame API
- Experience with event stream data (we use Kafka)
- Strong software development skills in Python (unit testing, git, code review, CI/CD)
- Experience with cloud computing platforms and cluster configuration, optimization, and scaling (GCP)
- Experience in data storage formats (we use Parquet, Delta Lake)
- Ability to collaborate with technical partners – you’ll be working closely with other teams to determine requirements for your work and to make design decisions that affect our stack
- Enjoys working in a fast-paced, goal-driven environment
![Movable Ink](https://cdn.prod.website-files.com/63a2d70ffe5e82865b028e60/6512a23352947b8e5179c9ad_image.webp)
Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences.
As a Senior Full Stack Engineer on the Mobile team, you will be responsible for developing and maintaining our mobile product offering, with both marketers and mobile developers as user personas. You will work closely with product managers, product designers and other engineers to deliver high-quality and scalable software, and be closely involved in customer discussions and product discovery.
Responsibilities
- Contribute heavily to the codebase and collaborate extensively with your teammates while considering the end goal and weighing the options and trade offs
- Conduct code reviews and provide helpful feedback to teammates
- Improve our existing services and troubleshoot customer issues. Join customer discovery calls and hear first hand their problems and desires.
- Have an interest in learning new tools, languages, workflows, and philosophies to grow
Requirements
- Experience working with Ember, React (or other modern Javascript frameworks)
- Experience working with Ruby, Rails and ActiveRecord
- Experience working with data through Postgres, Redis, and other data stores
- Experience working with Git
- Unit and Integration testing experience
- Excellent problem-solving and communication skills, and ability to work collaboratively with cross-functional teams including product managers, designers, and software engineers
- Ability to collaborate with technical partners
- Enjoys working in a fast-paced, goal-driven environment
The base pay range for this position is $175,000-$190,000 USD/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.
![Movable Ink](https://cdn.prod.website-files.com/63a2d70ffe5e82865b028e60/6512a23352947b8e5179c9ad_image.webp)
Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences.
As a Senior Data Engineer, you will play an instrumental role in advancing our core machine learning solution. Your technical expertise and leadership skills will be leveraged to drive the development and deployment of high-quality, scalable data pipelines and products. You will work alongside scientists and engineers in a collaborative environment, contributing features and data pipelines to power our core recommender systems and our DaVinci Personalization product. This is an opportunity to work end-to-end on a large-scale machine-learning system that touches millions of customers, and a chance to continuously learn and help improve our solution as the field evolves.
This role will be reporting to the Director of Engineering (AI).
Responsibilities
- Implement production data products and pipelines that are scalable, reliable, and of high quality.
- Build, maintain, and optimize our machine learning Data Lake.
- Continuously improve data infrastructure for greater scalability.
- Support the data needs of ML Engineers and Scientists for machine learning model development.
- Release features that deliver measurable and tangible business value.
Requirements
- 4+ years of data engineering experience
- Experience with large-scale data processing frameworks (we use PySpark, SQL)
- Expertise in Spark DataFrame API
- Experience with event stream data (we use Kafka)
- Strong software development skills in Python (unit testing, git, code review, CI/CD)
- Experience with cloud computing platforms and cluster configuration, optimization, and scaling (GCP)
- Experience in data storage formats (we use Parquet, Delta Lake)
- Ability to collaborate with technical partners – you’ll be working closely with other teams to determine requirements for your work and to make design decisions that affect our stack
- Enjoys working in a fast-paced, goal-driven environment
Do it with excellence
Creator success is our success
Default to generosity
Work in public
Create every day
Teach everything you know
We have Integrity
We move Quickly
We are Data-Driven
We are Transparent
We are Pioneering
We are Collaborative
Our Valued Behaviors
• We're on It
• Make It Simple
• The Full Story Told in Broad Daylight
• We Win as One
• Champion Diversity
• The Future Is Bright
We are one Zoox
We trust each other
We are inquisitive
We are mission-driven
Be the owner of your days
Rise to any challenge
Brighten the lives of those around you
Let your unique self shine through
Pursue Deliberate Simplicity
Let Curiosity Lead
Own Your Part
Act then adapt
Defy the Ordinary
Go Further Together
Same team
Progress over perfection
Give a shit
Innovation
Diversity, Equity & Inclusion
Excellence
Excellence t
Agility
Integrity
We care about each other
We maintain a healthy work-life balance and we always take care of one another.
We're nimble
We're proud to wear many hats and do whatever it takes to get things done. We don't shrug our shoulders or shy away from doing something because it's not part of our job descriptions.
We listen
People First
Maximize Efficiency
Make Your Mark
Ownership
Always share whether we succeed or fail
Make the impact worth the effort
Represent the real world
Make it measurable
Be an owner
Embrace Mistakes
Be Hypothesis-Driven
Practice Self-Reflection
Be Curious
Service
Win together
Bring your best
Embrace the pace
Don't be an asshole | Be a good human
Focus on the customer
Transparency
Inclusion
Responsibility
Gratitude
Inclusion & Diversity
Cultivate empowerment and ownership
Community & Open Collaboration
Think Big & Dive Deep
Curiosity & Rigorous Thought
Committed to Our Purpose: A Future for Everybody.
Inclusion & Diversity
Cultivate empowerment and ownership
Community & Open Collaboration
Think Big & Dive Deep
Curiosity & Rigorous Thought
Committed to Our Purpose: A Future for Everybody.
We believe in the importance of 'Getting Sh!t Done'
We believe In learning and the power of “yet”
We believe starting from first principles gives us the courage to think differently.
We believe being human means recognizing the humanity in ourselves and others.
We believe businesses don’t have problems, people do.
Be Boomi
We show up for each other with empathy, compassion and purpose.
We strive to integrate a more diverse voice for a stronger and smarter team.
We win as One Boomi.
Be You
We lead with integrity.
We bring our whole, unique and authentic selves to our work and relationships with ourselves, our customers, our partners and our communities.
Be Bold
We commit to continuously being better.
We strive to exceed our customers, partners and community's expectations.
Our curiosity drives us to do better.
We are inspired by yesterday, but create for tomorrow.
Direct & transparent
Win together
High agency
Dev love
Ownership
Everyone is an owner at Starburst and has the autonomy to make a significant impact on where we are today and where we are going. Regardless of the role you perform here, we want drivers. If you see something that can be improved, don’t wait for someone else to improve it. Every employee has equity and this is truly your company – and ours.
Competence
As individuals, we are constantly striving to master our craft and give our best as we get things done. While individual contributions are recognized and rewarded, we also work to build an inclusive meritocracy across the entire organization where accountability is key. High performance at Starburst is both an individual and team sport.
Character
As a team, humility, grit, and authenticity are at the core of who we are. As individuals, we care more about what’s best for our company and customers over being right. We also recognize that startups have ups and downs and when we inevitably face hard times, our perseverance helps us stay the course and work harder. Through it all, we are authentic in everything we do and always operate with honesty.