Hi, We're Aristocrat!

Responsibilities:

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Understand the integration process in details in every step;

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Define requirements and plan the integration life cycle;

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Plan and coordinate integration project from design and development to production;

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Implement continuous improvement practices;

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Analyze and handle all issues and change requests;

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Proactively identify risks and issues to the quality of the product;

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Monitor deliverables on a daily basis, identify critical points and obstacles;

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Manage client expectations and escalations throughout the project;

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Develop strong working relationships with customer tech experts, end-users and all stakeholders involved in the project;

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Hold meetings with customers on weekly/monthly basis to review open issues, performance and updates;

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Key point of technical contact for the customer;

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Assist with high severity requests or issue escalations as needed;

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Create and maintain relevant documentation.

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What We're Looking For

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Strong troubleshooting skills.

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· Experience with complex integrated systems.

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· Work in complex activities in project and matrix environment in parallel.

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· Experience with – Jira, Confluence, Postman, MongoDB filtering, MSSQL queries.

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· Good understanding of API concepts - communication protocols, payload types, HTTP Methods, authorization, encryption.

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· Basic understanding of TCP/IP, HTTP, DNS, SSL, Web Applications, Load balancers, proxies and firewalls.

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· Systems orientation and experience – Networking, SQL.

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· Previous iGaming industry experience will be considered as an advantage.

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· Fluency in English.

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Travel Expectations

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None

​

Additional Information

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Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

Summary:

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The Statistician/Mathematician designs and develops tools that support game design.

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Roles and Responsibilities:

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•    Adaptability/Flexibility  

•    Creativity/Continuous Improvement  

•    Dependability  

•    Problem Solving / Decision Making  

•    Attention to details  

•    Ability to coordinate with remote team  

•    In depth understanding of probability.                                         

•    Programming language skills in C++ or C#                                       

•    Good to have experience in Creating efficient math tools using C++/C#          

•    Analyze and project large game data                                            

•    Ability to complete assignments without supervision                            

•    Develop reports to illustrate the results and findings to others               

•    Work with others to develop game prototypes and tools                          

•    Perform analysis of Casino and Test Lab inquires of game play characteristics  

•    Maintain, update, and organize pay tables and related information              

•    Perform other duties as assigned  

•    1 to 3 years of relevant experience                                              

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What We're Looking For

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•    Bachelor’s degree in Comp. Science/mathematics/statistics.

​

Why Aristocrat?

-------------------

​

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

​

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

​

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

None

​

Additional Information:

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

This is an exciting opportunity, for an experienced and strategic communication professional to join our new Global Communications & Brand team within our group Corporate Affairs function. The Vice President Communications EMEA will lead the EMEA Regional Communications team who are responsible for developing and executing internal and external communication programs that support business strategy and reputation within the EMEA region.

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The EMEA Regional Communications team will business partner Aristocrat Interactive and Product Madness to develop and execute the business units’ global internal and external communications strategies including the media/PR / reputation management strategy. Reporting to the SVP, Global Communications & Brand, the VP Communications EMEA, will be a core member of the Global Communications & Brand leadership team and the broader Corporate Affairs function. The VP, Communications EMEA will collaborate with the SVP Global Communications & Brand, VP Corporate Communications, VP Communications Americas, VP Communications APAC to support the development and implementation of the enterprise and BU communications strategies, bringing innovation and thought-leadership and ensuring EMEA communications are effective, and best-practice in all respects.

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The role will manage a highly engaged team of communication professionals, drive and champion informative and engaging communication projects and ensure effective EMEA communication channel management and resource management.  With particular responsibility for developing and executing EMEA regional communications, including managing media enquiries and leading crisis communications across EMEA and managing media monitoring across region.

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The VP Communications, EMEA will business partner the CEO Aristocrat Interactive, be a member of the Aristocrat Interactive Leadership team and be an influential and visible business leader in the region.

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Job Requirements

----------------

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• Lead the development and execution of effective communication strategies within the EMEA region that respond to the needs of the business and support the EMEA execution of the enterprise, group functional and BU internal and external communication strategies.
• Provide strategic communications advice and support to leaders, including being a strong Business Partner to the CEO Aristocrat Interactive and Aristocrat Interactive business and be a key contributor to the Aristocrat Interactive Leadership team.
• Provide leadership and support to the Corporate Communications Director, EMEA as they business partner the Product Madness leadership team.
• Lead the development and oversee execution of the global Aristocrat Interactive and Product Madness internal and external communications, including media/PR strategies.
• Lead, manage and develop EMEA Regional Communication team direct reports and effectively allocate resources, including management of vendors.
• Lead the delivery of internal and external communications to leverage key enterprise programs including Sustainability and Responsible Gameplay activity and progress within EMEA, in consultation with SVP Global Communications & Brand, CCAO, IR, GR, Group Sustainability Team and other key internal stakeholders.
• Manage media enquiries and provide issues management and crisis communications support within EMEA.
• Thought leadership – develop thought leadership program for key leaders across Aristocrat Interactive and Product Madness..
• Partner with the Global Communications & Brand, P&C and BU Teams to manage the local execution of any community giving partnerships/volunteering in EMEA. Ensuring compliance with the Aristocrat Cares enterprise guiding principles, linking to business strategy and corporate values, and overseeing the governance framework.
• Anticipate emerging communications and reputation challenges and needs, and champion continuous improvement, in order to deliver high-quality, engaging and purposeful communications for our diverse and growing business.
• Measure the effectiveness of EMEA communications through data and analytics, bringing forward opportunities for improvement, including use of new technologies and tools where relevant.
• Support as relevant in the preparation of market materials, Group publications and disclosures and the leveraging of same within EMEA.
• Other duties as assigned.

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What We're Looking For

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• Degree in Communications, Journalism, Public Relations or a related field preferred.
• Minimum of 10 years of experience in Corporate Affairs and/or Communications leadership roles, ideally in complex businesses and with international experience.
• A strong track record of successfully setting and executing communication strategy.
• High quality written and oral communication skills.
• Ability to anticipate business requirements, leading and developing proactive and reactive communication solutions to support the business and key stakeholders.
• Ability to identify and interpret business requirements and develop strategic, targeted communications activities to support business priorities via a wide range of communication channels.
• Strong issues management experience including leading crisis communications and media/reputation management.
• Experience managing external stakeholders, including NGOs, and diverse internal audiences.
• Ability and experience leading an engaged team and effectively managing and developing people, managing budgets, and allocating resources.
• Strong business partnering skills with the ability to build relationships and trust across internal stakeholders, including senior leaders, in a diverse and complex organisation.
• High level of personal probity, influencing and relationship building skills.
• Ability to provide strong corporate communications thought leadership and contribute to ensuring a positive culture at a team (and ideally, organisational) level.

​

Why Aristocrat?

-------------------

​

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

​

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

​

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

None

​

Additional Information:

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

Summary:-

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The Illustrator is responsible for developing and creating concepts and visual ideas for all forms of characters, logos, and reel symbols for gaming devices. This includes leading information gathering with management and other departments to support company-wide creative objectives.  A Senior Illustrator leads game production on all aspects of visual representation.

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Roles and Responsibilities:-

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• Proven ability to take visual concepts and produce required art for video-based gaming projects.
• Collaborating with Game Designer, Art Director, Lead Artist, and production team members to understand needs, review scripts, design storyboards, and create and edit the game art.
• Good understanding of graphic production pipeline.
• Listening to feedback constructively and altering game art to suit the game theme.
• Using creativity and artistic techniques to tell a game feature or provide information in visual form.
• Ensure relevant processes in regard to asset management, file organization, and output configuration are clearly and correctly executed.
• Schedule and manage time efficiently – work with agile development leaders / Project Managers to plan work.
• Must have the ability to endure, and moderate to occasional high levels of stress, capable of multi-tasking, and meeting deadlines.
• Deliver assets on time to specification with a thorough and complete attention to detail
• Responsible for having peer reviews to check work for accuracy and quality
• Various other duties include:
• Game Documentation as per business need
• Collaborate with multi-disciplined teams to achieve the highest quality games possible
• Follow guidelines set by BLS management to manage/develop art/animation/assets to support business
• Bring in ideas/innovations to improve the overall game's art development in terms of tools, processes, etc.

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What We're Looking For

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• Education: Bachelor’s degree/BFA/MFA or equivalent.
• Experience: 3 – 5 years of relevant work experience in 2D/3D gaming art creation.
• Advanced knowledge of Adobe Photoshop, Adobe Illustrator.
• Exceptional traditional art skills including drawing, composition, and color theory.
• Strong knowledge of 2D, 3D graphics fundamentals.
• Proficient in creating human, creature, and object art. Having good knowledge of the stylization of fonts is a must.
• Prior experience in the gaming industry will be a plus.
• Experience in using Assets control systems (Perforce) and Microsoft Office Suite will be a plus.
• Experience with Agile Scrum methodologies will be a plus.
• A good eye for attention to detail, and be willing to follow technical/compliance specifications, adaptability,y and receptiveness to feedback and direction.
• Must have good verbal and written communication skills to effectively interact with global stakeholders.

​

Why Aristocrat?

-------------------

​

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

​

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

​

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

None

​

Additional Information:

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

As a Games Mathematician, you will be responsible for designing math models, writing simulations to verify game models and contributing to overall game design for our online RMG slot games. The role requires a keen interest in gambling games, combinatorial mathematics, statistics, coding and an aptitude for creative problem solving. The ideal candidate would excel at working in a creative environment as part of a multi-disciplinary team, take responsibility for organizing work within a production schedule, managing files and meeting deadlines. Success in this role requires a motivated and inventive personality, able to work across a wide range of tasks with others as well as under their own initiative.

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Key Responsibilities:

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• Creation and management of gaming math documents ensuring that they are synchronised with the game model throughout game development.
• Development of game simulations that output a wide range of data points and accurately model the creative ideas generated in tandem with Game Producers.
• Liaising with Game Developers to convey game logic in an understandable manner to ensure a smooth game creation process
• Drive game ideation with fresh and creative ideas, keeping a pulse on the wider gambling and online slot environment.
• Proactively communicate about work status, blocking issues and possible workflow improvements.

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What We're Looking For

​

Key Qualifications

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• Has studied mathematics to degree level, ideally in probability, statistics or combinatorics, or has industry experience in creating Math models for gambling games.
• Is adept at programming primarily in C#, or other adjacent OOP or multi-paradigm languages (C, C++, Java, Python etc.)
• Logical thinking, analytical skills and exception creative problem-solving abilities.
• Experience in using Excel to model statistical models, or similarly high level Excel experience.
• Ability to take responsibility for organizing work within a production schedule, managing files and meeting deadlines under their own initiative.
• Good oral and written skills in English.

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Company Summary

​

Aristocrat Interactive

​

Aristocrat Interactive is Aristocrat Leisure Limited’s (ASX:ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together.  The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB).

​

About Aristocrat

​

Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

None

​

Additional Information

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

The Associate, Service Operations – People and Culture (P&C) is responsible for responding to inquiries from employees, executing P&C transactions, and data reporting using Workday and other HR systems. This role requires great attention to detail, customer service orientation, and an ability to use discretion and latitude to prioritize service requests.

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Roles & Responsibilities

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• Provide excellent customer service in response to HR-related inquiries from employees, P&C Business Partners, and managers via multiple channels, including email, instant message, chat, and phone.
• Resolve inquiries accurately and timely by accessing knowledge guides and information in multiple systems.
• Process P&C transactions by collecting required information from the employee, manager, or other stakeholders internally and externally.
• Utilize the case management tool to capture all inquiries, customer information, case data, and updates, and communicate the resolution to the requestor or escalate more complex issues to the appropriate team member.
• Manage workload efficiently to fulfill commitments in accordance with established service level agreements (SLAs)
• Effectively communicate P&C policies and programs while demonstrating active listening skills and a commitment to employee experience.

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What We're Looking For

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• Bachelor's Degree in HR or equivalent experience.
• Prior experience fielding high-volume customer inquiries a high-volume within a corporate environment.
• Excellent verbal and written communication skills.
• A passion for excellent customer service, adaptable & flexible.
• Ability to multitask and work effectively and efficiently, delivering high-quality work in a fast-paced, changing work environment.
• Ability to comply with handling sensitive and confidential employee data.
• Works under general direction; must be able to work independently.
• Ability to utilize knowledge guide materials in performing research and answering inquiries.

​

Why Aristocrat?

-------------------

​

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

​

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

​

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

None

​

Additional Information:

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

Aristocrat is a highly successful business across the EMEA region. As the ERP D365 Data owner and Data analyst, this finance role is the owner for any data delivery for the ERP D365 global project. This role will lead across the EMEA group and partner with finance transformation and IT to support the global project. This role is responsible for all financial areas in Data organization, Data business decisions, Data validation and actively involved in the system design.

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What You'll Do

​

Data Owner

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• Makes data related business decisions
• Will test, validate, reconcile, post and sign off data
• Providing insight into value of data being migrated, and aid with migration rule creation
• Extracts data
• Performs data cleansing
• Translates data into D365 required format
• Populates the templates
• Data correction

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Data Analysts

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• Is actively involved in the system design
• Supports Data Owners in technical methodology of extraction and transformation of data
• Guidance on data cleansing, data mapping/template requirements

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Other

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• Embrace technology to help drive efficiency and process improvements across the team
• Supports IT and drives data accuracy initiatives with a deep understanding of data flow end-to-end for business
• Supports IT and System implementation to D365

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What We're Looking For

​

• Minimum of 2 years of experience in a finance role, with experience of financial systems.
• Bachelor’s degree in accounting or related field; Qualified ACCA or MBA
• Strong understanding of accounting principles, including end-to-end accounting processes and revenue recognition
• Excellent analytical and problem-solving skills
• Excellent organizational skills and ability to manage multiple projects; ability to meet changing demands and to adapt to frequently changing priorities
• Team oriented with excellent interpersonal skills; ability to foster positive team environment; ability to manage team to meet tight deadlines
• Detailed understanding of the importance of robust control environment
• Proficiency in accounting and financial computer software; experience with ERP and consolidation tool (PaFe/TM1 is an advantage)
• Experience in identifying and driving change initiatives to deliver process improvements and efficiency

​

Why Aristocrat?

-------------------

​

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

​

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

​

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

None

​

Additional Information:

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

We are looking for a driven, passionate, self-motivated hands-on Android Developer (Senior) to take a major part in our strategic native product.  

This is a hybrid position based in Krakow or Warsaw, with on-site work required twice a week.

​

​

​

What you will do:

​

• Take the lead in designing scalable and robust application architectures based on business requirements. Own the technical direction and architectural integrity of the product.
• Work closely with Product Managers, Designers, and other stakeholders to gather detailed requirements and translate them into well-structured, maintainable, and efficient technical solutions.
• Resolve complex architectural and technical issues, ensuring the highest standards of quality, performance, and scalability.
• Lead and mentor a team of engineers, providing guidance on best practices, design patterns, and coding standards. Foster a collaborative and growth-oriented environment within the engineering team.
• Continuously explore new technologies and methodologies to improve product performance, scalability, and maintainability.
• Create, maintain, and update technical documentation to ensure knowledge sharing across teams and stakeholders. Communicate architectural decisions clearly to both technical and non-technical stakeholders.

​

What We're Looking For

​

• 5+ years of experience in Android development, with a proven track record of leading technical efforts in building complex, high-performance applications.
• Expert-level proficiency in Kotlin and Jetpack Compose, with a deep understanding of the language and frameworks to design, implement, and optimize modern Android applications.
• Strong knowledge of Object-Oriented Design (OOD) and System Design: Ability to architect and design scalable, efficient, and maintainable systems. Comfortable making high-level design decisions and resolving complex architectural challenges.
• Understanding of multi-threading and asynchronous programming. Strong knowledge of coroutines and structured concurrency.
• Experience with integrating web solutions into a native application, including bridging between JavaScript and Kotlin.
• Understanding of Android design principles, Material Design guidelines, and best practices for building intuitive and visually appealing user interfaces.
• Familiarity with the Android application lifecycle, activity/fragment management, and lifecycle-aware components.
• Knowledge of UI/UX standards for modern applications, ensuring the product meets both technical and user experience expectations.
• Strong understanding of the full mobile development life cycle, including requirements gathering, design, testing, deployment, and maintenance.
• Passion for software engineering, with a commitment to continuous learning and staying up-to-date with industry trends, tools, and best practices.
• Leadership and mentoring skills to guide junior developers and foster a culture of collaboration, innovation, and technical excellence within the team.
• English level: Advanced — reading/writing documents, daily meetings with teams

​

Company Summary

​

Please note that recruitment and work assignments will be handled by Aristocrat, however, this role will be hired through our trusted third-party Professional Employer Organization (PEO). The PEO will handle payroll, benefits, and HR administration, ensuring a seamless employment experience.

​

Aristocrat Interactive

​

Aristocrat Interactive is Aristocrat Leisure Limited’s (ASX:ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together.  The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB).

​

About Aristocrat

​

Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

None

​

Additional Information

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

Poszukujemy zmotywowanego, pełnego pasji, samodzielnego programisty Android (Senior), który odegra kluczową rolę w naszym strategicznym, natywnym produkcie

​

Jest to stanowisko hybrydowe z siedzibą w Krakowie lub Warszawie, wymagające pracy na miejscu dwa razy w tygodniu.

​

Zakres obowiązków:

​

• Przejmij odpowiedzialność za projektowanie skalowalnych i niezawodnych architektur aplikacji opartych na wymaganiach biznesowych. Bądź odpowiedzialny za kierunek techniczny i integralność architektoniczną produktu.
• Ściśle współpracuj z Menedżerami Produktu, Projektantami i innymi interesariuszami w celu zebrania szczegółowych wymagań i przekształcenia ich w dobrze zorganizowane, utrzymywalne i wydajne rozwiązania techniczne.
• Rozwiązuj złożone problemy architektoniczne i techniczne, zapewniając najwyższe standardy jakości, wydajności i skalowalności.
• Kieruj i mentoruj zespół inżynierów, udzielając wskazówek dotyczących najlepszych praktyk, wzorców projektowych i standardów kodowania. Twórz współpracujące i sprzyjające rozwojowi środowisko w zespole inżynierskim.
• Nieustannie eksploruj nowe technologie i metodyki w celu poprawy wydajności, skalowalności i utrzymywalności produktu
• Tworzenie, utrzymywanie i aktualizowanie dokumentacji technicznej w celu zapewnienia dzielenia się wiedzą między zespołami i interesariuszami. Jasne komunikowanie decyzji architektonicznych zarówno do interesariuszy technicznych, jak i nietechnicznych.

​

Nasze oczekiwania

​

• Ponad 5 lat doświadczenia w programowaniu na platformę Android, z udokumentowanym dorobkiem w zakresie prowadzenia działań technicznych przy tworzeniu złożonych, wysokowydajnych aplikacji.
• Biegła znajomość języka Kotlin i biblioteki Jetpack Compose, głębokie zrozumienie języka i frameworków umożliwiające projektowanie, implementację i optymalizację nowoczesnych aplikacji na system Android
• Silna znajomość projektowania obiektowego (OOD) i projektowania systemów. Zdolność do projektowania i architektury skalowalnych, wydajnych i łatwych do utrzymania systemów. Komfort w podejmowaniu decyzji projektowych na wysokim poziomie i rozwiązywaniu skomplikowanych wyzwań architektonicznych.
• Zrozumienie programowania wielowątkowego i asynchronicznego. Dobra znajomość korutyn i strukturalnej współbieżności.
• Doświadczenie w integracji rozwiązań internetowych z aplikacją natywną, w tym tworzenie mostów między JavaScriptem a Kotlinem.
• Znajomość zasad projektowania Androida, wytycznych Material Design oraz najlepszych praktyk tworzenia intuicyjnych i atrakcyjnych interfejsów użytkownika.
• Znajomość cyklu życia aplikacji na Androida, zarządzania aktywnościami i fragmentami oraz komponentów świadomych cyklu życia.
• Wiedza na temat standardów UI/UX dla nowoczesnych aplikacji, zapewniająca zgodność produktu zarówno z wymaganiami technicznymi, jak i oczekiwaniami użytkowników
• Silne zrozumienie pełnego cyklu życia rozwoju mobilnego, w tym zbierania wymagań, projektowania, testowania, wdrażania i utrzymania.
• Pasja do inżynierii oprogramowania, z zobowiązaniem do ciągłego uczenia się i śledzenia trendów branżowych, narzędzi i najlepszych praktyk.
• Umiejętności przywódcze i mentorskie do kierowania młodszymi deweloperami oraz promowania kultury współpracy, innowacji i doskonałości technicznej w zespole
• Znajomość języka angielskiego: Zaawansowany — czytanie/pisanie dokumentów, codzienne spotkania z zespołami.

​

Opis firmy  

Proces rekrutacji oraz przydział obowiązków zawodowych będzie obsługiwany przez firmę Aristocrat. Jednak to stanowisko będzie zatrudnione za pośrednictwem naszego zaufanego zewnętrznego partnera – Profesjonalnej Organizacji Pracodawców (PEO). PEO zajmie się wypłatą wynagrodzeń, świadczeniami oraz administracją kadrową, zapewniając płynne doświadczenie związane z zatrudnieniem.  

Aristocrat Interactive  

Aristocrat Interactive to regularna działalność online w zakresie gier na prawdziwe pieniądze (Real Money Gaming – RMG) firmy Aristocrat Leisure Limited (ASX: ALL). Powstała w 2024 roku w wyniku połączenia działalności Anaxi i NeoGames (Anaxi, NeoGames, Aspire Global, BtoBet i Pariplay). Firma jest liderem w branży, oferującym rozwiązania w zakresie treści i technologii dla regulowanych gier online na prawdziwe pieniądze. Jej kompleksowa oferta obejmuje treści, autorskie platformy technologiczne oraz szeroką gamę usług dodatkowych w obszarach takich jak loterie internetowe (iLottery), gry kasynowe online (iGaming) i zakłady sportowe online (Online Sports Betting – OSB).  

O Aristocrat  

Aristocrat Leisure Limited (ASX: ALL) to wiodąca firma tworząca treści do gier, wykorzystująca technologię do dostarczania najlepszych na rynku gier kasynowych, gier mobilnych i gier online na prawdziwe pieniądze, które zapewniają rozrywkę milionom graczy na całym świecie. Z siedzibą główną w Sydney, w Australii, Aristocrat działa w ramach trzech jednostek biznesowych: regulowanej działalności na rynku gier stacjonarnych (Aristocrat Gaming), kasyno społecznościowe (Product Madness) oraz regulowanych gier online na prawdziwe pieniądze (Aristocrat Interactive). Nasz zespół, liczący ponad 8,500 osób na całym świecie, jednoczy się wokół misji firmy – przynoszenia radości życia poprzez moc zabawy.

​

Nasze wartości

​

• Gracze przede wszystkim
• Moc talentów
• Razem jesteśmy wybitni
• Dobra firma – dobrzy obywatele

​

Wymagane podróże służbowe

​

None

​

Dodatkowe informacje

​

W zależności od charakteru stanowiska, konieczna może być rejestracja w Nevada Gaming Control Board (NGCB) i/lub innych jurysdykcjach regulujących granie, w których działamy.

​

W chwili obecnej nie jesteśmy w stanie zapewnić sponsoringu wiz pracowniczych w związku z tym stanowiskiem. Kandydaci muszą posiadać upoważnienie do pełnoetatowej pracy w miejscu, w którym ogłoszono nabór na to stanowisko, bez konieczności korzystania obecnie oraz w przyszłości ze sponsoringu w celu otrzymania wizy.

As a Product Solutions Manager, you will be key in developing and optimizing cutting-edge iGaming solutions, collaborating with cross-functional teams to drive product success. This is an exciting opportunity to join a leading iGaming provider during rapid transformation, where your expertise will contribute to groundbreaking developments in the industry.

​

• Product solutions: Understand, define, analyze, and document client requirements and pain points by conducting regular meetings. Effectively communicate the translation of requirements from business and technical sources into technical design direction using specifications, whiteboard discussions, UML modeling techniques, and more. Work closely with remote product and development teams in all phases of the software development lifecycle to conceptualize, design, and implement end-to-end digital solutions that meet business objectives.
• Executive Collaboration: Collaborate closely with executives, key departmental management, and project stakeholders. Work collaboratively and effectively with all levels of management and staff within the organization.
• Technology Research and Recommendations: Research industry trends and best practices and develop recommendations for technologies and methods to stakeholders at all levels.
• Competitive Analysis: Research and analyze strategic and competitive information to constantly optimize the products and their performance.

​

What We're Looking For

​

• At least 3-5 years of experience as a Solution Architect, System Analyst, or Product Owner.
• Bachelor's Degree in Computer Science or a related field, or equivalent work experience.
• Expertise with a broad base of digital web and mobile products, technologies, platforms, patterns, frameworks, and methodologies.
• Knowledge of technical design documentation methodologies and technologies (Visio, UML, object modeling, etc.).
• Experience developing and refining best practices for the implementation and maintenance of e-Commerce, CRM, web, social media, and web analytic assets.
• Command of sound software design principles and patterns.
• Experience with general security technologies, processes, and concepts.
• Familiarity with marketing and advertising is desirable.
• Excellent communication, presentation, influencing, and reasoning skills. Ability to clearly communicate complex concepts with both technical and non-technical stakeholders.
• Strong leadership and interpersonal skills, and the ability to work cross-functionally.
• Strong business judgment and decision-making skills. Ability to identify, prioritize, and articulate high-impact initiatives.
• Experience leading projects executed using Waterfall and Agile methodologies.
• Ability to learn and adjust quickly to a dynamic and changing environment.
• Experience in iGaming will be considered an advantage.

​

Company Summary

​

Aristocrat Interactive

​

Aristocrat Interactive is Aristocrat Leisure Limited’s (ASX:ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together.  The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB).

​

About Aristocrat

​

Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

Up to 25%

​

Pay Range

​

$107,800 - $200,200 per year

​

Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.

​

This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at https://atibenefits.com/.

​

Additional Information

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

We are looking for a driven, passionate, self-motivated hands-on Android Developer (Senior) to take a major part in our strategic native product.  

This is a hybrid position based in Krakow or Warsaw, with on-site work required twice a week.

​

​

​

What you will do:

​

• Take the lead in designing scalable and robust application architectures based on business requirements. Own the technical direction and architectural integrity of the product.
• Work closely with Product Managers, Designers, and other stakeholders to gather detailed requirements and translate them into well-structured, maintainable, and efficient technical solutions.
• Resolve complex architectural and technical issues, ensuring the highest standards of quality, performance, and scalability.
• Lead and mentor a team of engineers, providing guidance on best practices, design patterns, and coding standards. Foster a collaborative and growth-oriented environment within the engineering team.
• Continuously explore new technologies and methodologies to improve product performance, scalability, and maintainability.
• Create, maintain, and update technical documentation to ensure knowledge sharing across teams and stakeholders. Communicate architectural decisions clearly to both technical and non-technical stakeholders.

​

What We're Looking For

​

• 5+ years of experience in Android development, with a proven track record of leading technical efforts in building complex, high-performance applications.
• Expert-level proficiency in Kotlin and Jetpack Compose, with a deep understanding of the language and frameworks to design, implement, and optimize modern Android applications.
• Strong knowledge of Object-Oriented Design (OOD) and System Design: Ability to architect and design scalable, efficient, and maintainable systems. Comfortable making high-level design decisions and resolving complex architectural challenges.
• Understanding of multi-threading and asynchronous programming. Strong knowledge of coroutines and structured concurrency.
• Experience with integrating web solutions into a native application, including bridging between JavaScript and Kotlin.
• Understanding of Android design principles, Material Design guidelines, and best practices for building intuitive and visually appealing user interfaces.
• Familiarity with the Android application lifecycle, activity/fragment management, and lifecycle-aware components.
• Knowledge of UI/UX standards for modern applications, ensuring the product meets both technical and user experience expectations.
• Strong understanding of the full mobile development life cycle, including requirements gathering, design, testing, deployment, and maintenance.
• Passion for software engineering, with a commitment to continuous learning and staying up-to-date with industry trends, tools, and best practices.
• Leadership and mentoring skills to guide junior developers and foster a culture of collaboration, innovation, and technical excellence within the team.
• English level: Advanced — reading/writing documents, daily meetings with teams

​

Company Summary

​

Please note that recruitment and work assignments will be handled by Aristocrat, however, this role will be hired through our trusted third-party Professional Employer Organization (PEO). The PEO will handle payroll, benefits, and HR administration, ensuring a seamless employment experience.

​

Aristocrat Interactive

​

Aristocrat Interactive is Aristocrat Leisure Limited’s (ASX:ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together.  The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB).

​

About Aristocrat

​

Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

None

​

Additional Information

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

Poszukujemy zmotywowanego, pełnego pasji, samodzielnego programisty Android (Senior), który odegra kluczową rolę w naszym strategicznym, natywnym produkcie

​

Jest to stanowisko hybrydowe z siedzibą w Krakowie lub Warszawie, wymagające pracy na miejscu dwa razy w tygodniu.

​

Zakres obowiązków:

​

• Przejmij odpowiedzialność za projektowanie skalowalnych i niezawodnych architektur aplikacji opartych na wymaganiach biznesowych. Bądź odpowiedzialny za kierunek techniczny i integralność architektoniczną produktu.
• Ściśle współpracuj z Menedżerami Produktu, Projektantami i innymi interesariuszami w celu zebrania szczegółowych wymagań i przekształcenia ich w dobrze zorganizowane, utrzymywalne i wydajne rozwiązania techniczne.
• Rozwiązuj złożone problemy architektoniczne i techniczne, zapewniając najwyższe standardy jakości, wydajności i skalowalności.
• Kieruj i mentoruj zespół inżynierów, udzielając wskazówek dotyczących najlepszych praktyk, wzorców projektowych i standardów kodowania. Twórz współpracujące i sprzyjające rozwojowi środowisko w zespole inżynierskim.
• Nieustannie eksploruj nowe technologie i metodyki w celu poprawy wydajności, skalowalności i utrzymywalności produktu
• Tworzenie, utrzymywanie i aktualizowanie dokumentacji technicznej w celu zapewnienia dzielenia się wiedzą między zespołami i interesariuszami. Jasne komunikowanie decyzji architektonicznych zarówno do interesariuszy technicznych, jak i nietechnicznych.

​

Nasze oczekiwania

​

• Ponad 5 lat doświadczenia w programowaniu na platformę Android, z udokumentowanym dorobkiem w zakresie prowadzenia działań technicznych przy tworzeniu złożonych, wysokowydajnych aplikacji.
• Biegła znajomość języka Kotlin i biblioteki Jetpack Compose, głębokie zrozumienie języka i frameworków umożliwiające projektowanie, implementację i optymalizację nowoczesnych aplikacji na system Android
• Silna znajomość projektowania obiektowego (OOD) i projektowania systemów. Zdolność do projektowania i architektury skalowalnych, wydajnych i łatwych do utrzymania systemów. Komfort w podejmowaniu decyzji projektowych na wysokim poziomie i rozwiązywaniu skomplikowanych wyzwań architektonicznych.
• Zrozumienie programowania wielowątkowego i asynchronicznego. Dobra znajomość korutyn i strukturalnej współbieżności.
• Doświadczenie w integracji rozwiązań internetowych z aplikacją natywną, w tym tworzenie mostów między JavaScriptem a Kotlinem.
• Znajomość zasad projektowania Androida, wytycznych Material Design oraz najlepszych praktyk tworzenia intuicyjnych i atrakcyjnych interfejsów użytkownika.
• Znajomość cyklu życia aplikacji na Androida, zarządzania aktywnościami i fragmentami oraz komponentów świadomych cyklu życia.
• Wiedza na temat standardów UI/UX dla nowoczesnych aplikacji, zapewniająca zgodność produktu zarówno z wymaganiami technicznymi, jak i oczekiwaniami użytkowników
• Silne zrozumienie pełnego cyklu życia rozwoju mobilnego, w tym zbierania wymagań, projektowania, testowania, wdrażania i utrzymania.
• Pasja do inżynierii oprogramowania, z zobowiązaniem do ciągłego uczenia się i śledzenia trendów branżowych, narzędzi i najlepszych praktyk.
• Umiejętności przywódcze i mentorskie do kierowania młodszymi deweloperami oraz promowania kultury współpracy, innowacji i doskonałości technicznej w zespole
• Znajomość języka angielskiego: Zaawansowany — czytanie/pisanie dokumentów, codzienne spotkania z zespołami.

​

Opis firmy  

Proces rekrutacji oraz przydział obowiązków zawodowych będzie obsługiwany przez firmę Aristocrat. Jednak to stanowisko będzie zatrudnione za pośrednictwem naszego zaufanego zewnętrznego partnera – Profesjonalnej Organizacji Pracodawców (PEO). PEO zajmie się wypłatą wynagrodzeń, świadczeniami oraz administracją kadrową, zapewniając płynne doświadczenie związane z zatrudnieniem.  

Aristocrat Interactive  

Aristocrat Interactive to regularna działalność online w zakresie gier na prawdziwe pieniądze (Real Money Gaming – RMG) firmy Aristocrat Leisure Limited (ASX: ALL). Powstała w 2024 roku w wyniku połączenia działalności Anaxi i NeoGames (Anaxi, NeoGames, Aspire Global, BtoBet i Pariplay). Firma jest liderem w branży, oferującym rozwiązania w zakresie treści i technologii dla regulowanych gier online na prawdziwe pieniądze. Jej kompleksowa oferta obejmuje treści, autorskie platformy technologiczne oraz szeroką gamę usług dodatkowych w obszarach takich jak loterie internetowe (iLottery), gry kasynowe online (iGaming) i zakłady sportowe online (Online Sports Betting – OSB).  

O Aristocrat  

Aristocrat Leisure Limited (ASX: ALL) to wiodąca firma tworząca treści do gier, wykorzystująca technologię do dostarczania najlepszych na rynku gier kasynowych, gier mobilnych i gier online na prawdziwe pieniądze, które zapewniają rozrywkę milionom graczy na całym świecie. Z siedzibą główną w Sydney, w Australii, Aristocrat działa w ramach trzech jednostek biznesowych: regulowanej działalności na rynku gier stacjonarnych (Aristocrat Gaming), kasyno społecznościowe (Product Madness) oraz regulowanych gier online na prawdziwe pieniądze (Aristocrat Interactive). Nasz zespół, liczący ponad 8,500 osób na całym świecie, jednoczy się wokół misji firmy – przynoszenia radości życia poprzez moc zabawy.

​

Nasze wartości

​

• Gracze przede wszystkim
• Moc talentów
• Razem jesteśmy wybitni
• Dobra firma – dobrzy obywatele

​

Wymagane podróże służbowe

​

None

​

Dodatkowe informacje

​

W zależności od charakteru stanowiska, konieczna może być rejestracja w Nevada Gaming Control Board (NGCB) i/lub innych jurysdykcjach regulujących granie, w których działamy.

​

W chwili obecnej nie jesteśmy w stanie zapewnić sponsoringu wiz pracowniczych w związku z tym stanowiskiem. Kandydaci muszą posiadać upoważnienie do pełnoetatowej pracy w miejscu, w którym ogłoszono nabór na to stanowisko, bez konieczności korzystania obecnie oraz w przyszłości ze sponsoringu w celu otrzymania wizy.

We are growing our teams and this is an opportunity for you to join our sunny Barcelona office as a Data/Product Analyst. You will be working together with other product analysts and data scientists embedded in our games team. You will have a key role in defining, extracting and actioning product data from big datasets. Thus, covering the full scope of data mining to reporting. In addition you will also be responsible to show the impact of product data via dashboards and/or other means of visualisations to key stakeholders throughout the company.

​

Why this role?

​

This role is intended to strengthen the craft of analytics in Product Madness and to ensure the game teams are making informed decisions based on actionable insights. Your key responsibilities will be:

​

• Working closely with product and the game teams, implement tracking in games to capture player data and create reports that give further insight into player behaviour and product performance.
• Form new insights and perspectives that inform decisions and help us continue to delight the people playing our games.
• Produce reports and deliver insights that have an impact on the future direction of our games and the game roadmap.
• Work with game teams and DWH to produce end to end data pipelines that empower end users.
• Work closely with product and game teams to create reports and monitoring of daily KPIs.
• Investigating issues in the Production environment, analysing and optimising existing product features and A/B tests.
• Apply creative thinking towards designing, testing, verifying, and implementing solutions.

​

What We're Looking For

​

• Previous  experience in a product or data analyst role
• Strong SQL and Excel skills
• Experience of standard reporting tools such as Looker/QlikView/Tableau/Power BI etc.
• Working experience setting up and analyzing A/B-tests would be desirable
• Strong in mathematics and quantitative analysis with a passion for numbers and data
• Interested in gaming and the mobile game industry, any experience in these industries would be highly desirable
• Fluent in English

​

• A Masters degree in Computer Science, Data Science, Mathematics or a analytical field is preferred
• Experience with Python and/or R would be ideal but not essential

​

Why Product Madness?

​

As part of the Aristocrat family, we share their mission of bringing joy to life through the power of play, with a world-class team who creates top-grossing, leading titles in the social casino genre, including Heart of Vegas, Lightning Link, Cashman Casino.

​

With 800 team members across the globe, Product Madness is headquartered in London, with offices in Barcelona, Gdańsk, Lviv, Montreal and a remote team spanning the USA, making us a truly global powerhouse.

​

We live by our People First principle. Regardless of where, when, or how they work, our team members have opportunities to elevate their careers, and grow alongside us. We take pride in fostering an inclusive culture, where our people are encouraged to be their very best, every day.

​

But don’t just take our word for it. In 2024, we made the Global Inspiring Workplace Awards list, and won a bronze award at the Stevies for Great Employers in the ‘Employer of the Year - Media and Entertainment’ category.

​

So, what’s stopping you?

​

Our Values

​

• People First

​

  We have the deepest respect for our people and their well being. We know they are exceptionally talented and will always have a choice. We want them to re-choose us every day. We are committed to building a culture where each person's voice will always be heard and addressed.

• MAD for More

​

  Always improving, innovating and never settling for the existing. We push all boundaries with courage and ambition to become the world’s best games company.

• Champion Together   

  We excel at what we do but yet remain humble and helpful to our teammates. We champion one another and hold each other to high standards without any egos.

• Globally Inclusive

​

  We are all Equal - regardless of the language we speak, where we live, our gender, religion or culture we come from. We want to build a global home, where everyone has the equal opportunity to make an impact.

• Customer Focused

​

  We always think from the customer's perspective - be it players or internal customers.

​

  Improving their experience and joy is what drives us. Every client's success is our big win!

​

Travel Expectations

​

None

​

Additional Information

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

Key Responsibilities:

​

• Team Leadership & Management

  + Lead, mentor, and develop a team of Technical Support Engineers

  + Monitor team performance, set objectives, and conduct regular evaluations and coaching

  + Foster a culture of accountability, collaboration, and continuous improvement

• Operational Oversight

  + Ensure compliance with SLA commitments and maintain high standards of service delivery

  + Oversee incident lifecycle: prioritization, assignment, tracking, and timely resolution

  + Manage critical escalations and coordinate 24/7 on-call coverage

• Customer & Stakeholder Communication

  + Facilitate effective multi-channel communication (chat, email, phone, ticketing system)

  + Act as an escalation point for complex or high-impact customer issues

  + Provide transparency to internal stakeholders and clients on incident status and resolution plans

• Cross-Functional Collaboration

  + Liaise with R&D, DevOps, IT, and Product teams to resolve complex issues

  + Advocate for customer needs and feedback in internal discussions

• Process & Knowledge Management

  + Develop and implement support processes and best practices

  + Review and contribute to the creation and maintenance of knowledge base content

  + Drive initiatives for operational efficiency and team scalability

​

What We're Looking For

​

Requirements:

​

• Proven experience leading technical support or service operations teams – Must
• Excellent verbal and written communication skills in English – Must
• Availability for 24/7 escalations during critical incidents – Must
• Bachelor's degree in Computer Science / Software Engineering (or similar) – An advantage
• Strong analytical, troubleshooting, and decision-making skills
• Technical background with a solid understanding of web technologies, client/server applications, and common debugging tools
• Hands-on experience with support tools and platforms (ticketing systems, monitoring/logging tools, etc.)
• Ability to handle high-pressure situations, multitask, and manage priorities effectively

​

Travel Expectations

​

None

​

Additional Information

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Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

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At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.