Find Your Dream Job at a Company that Shares Your Values

About Zapier

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We're humans who simply think computers should do more work.

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At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

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Job Posted: 4/28/2025

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Location: Americas Central Time (GMT-6) or Eastern Time (GMT-5), we are open to other locations but NOT other time zones.

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We’re looking for an experienced Support Manager who will be responsible for our team aligned to the Central or Eastern (Americas) timezones. In this role, you'll support a Global Support team, and report to the Senior Manager of Global Support.

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If you want to advance your career at a fast-growing, profitable, impact-driven company, read on… 

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• Our Commitment to Applicants
• Culture and Values at Zapier
• Zapier Guide to Remote Work
• Zapier Code of Conduct
• Diversity and Inclusivity at Zapier

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About You

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As a Manager in the Global Support organization, you play a critical role in both the day-to-day excellence and long-term evolution of how we support our customers at Zapier. You'll lead and mentor a team of Individual Contributors (with future potential to manage Team Leads), ensuring the delivery of world-class support and a consistently positive customer experience. This role requires a strong focus on performance management, cross-functional collaboration, and strategic contributions that align with both departmental and company-wide goals. At the core, you bring a deep sense of customer centricity—consistently putting the customer’s needs at the center of your decisions and advocating for what’s best for them. You genuinely enjoy working with our users directly and aren’t afraid to jump in—whether it’s through hands-on support, or solving issues side by side with your team. You thrive on making things easier, faster, and more impactful for our customers every day. 

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You are not only accountable for results—but for shaping how we get there. You’ll apply a strategic mindset to how your team operates, continuously identifying opportunities to improve customer experience, influence process efficiency, and evolve Support’s role as a value driver across the business.

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Your leadership approach should combine clear performance expectations with a growth-forward mindset—developing team members through regular coaching, supporting their long-term career progression, and highlighting and celebrating meaningful impact. You’ll hold space for your team to thrive, while consistently raising the bar.

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Cross-functional collaboration is critical, and you’ll build strong relationships across Product, Sales, Engineering, and Support Operations to proactively unblock issues, raise insights, and ensure Support is delivering at a high level. You’ll also lead and support key departmental projects, and consistently bring forward new ideas that align with Zapier’s strategic bets and our vision for fast and accurate support.

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Above all, you’ll be a visible and engaged leader—balancing team coaching, customer insight, and strategic execution to ensure your team is set up to deliver exceptional results.

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You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.

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Key Responsibilities

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As a manager, your ability to adapt and allocate time effectively to different areas will be critical to your success and the success of your team.

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• Team performance: Leading and mentoring your team to provide exceptional support, with a focus on high performance and team member development. This includes coaching, performance tracking, conducting regular one-on-one sessions, and fostering a positive team culture.
• Customer Connection: Spending a minimum of 2 hours in customer facing queues each week to maintain product knowledge and hear from customers directly, ensuring you stay connected to the customer experience.
• Operational excellence: Ensuring smooth operations and collaborating with other teams (such as Support Operations and Engineering). This involves optimizing processes and making sure your team is appropriately trained and following best practices.
• Evolving Support as a business operator/owner: Driving and overseeing support projects aligned with company goals and strategy, and evolving your team’s workflows as Support scales. This includes planning, coordination, and ensuring high-quality deliverables on strategic projects.
• Company strategy and business awareness: Understanding the company’s strategy and how your team’s efforts contribute to the overall mission. Keeping your team aligned with company goals and providing relevant updates and guidance as business priorities evolve.
• Communication, Collaboration & Change Management: Building strong relationships with stakeholders and promoting a “first team” approach to problem-solving. Hosting team meetings, encouraging feedback and participation, and effectively leading your team through change initiatives.
• Leader accountability & growth: Set aside time to track your impact, seek feedback, and regularly reflect on how you’re showing up as a leader. Demonstrate follow-through on your goals and actively develop your leadership craft.
• Diversity, Inclusion, Belonging and Equity (DIBE): Promoting a diverse and inclusive team culture. Ensuring equitable opportunities for all team members and actively fostering a sense of belonging on your team.
• Interviews (ad hoc): Interviews should take up less than 5% of your total time. Given current hiring plans, interview blocks should not be baked into your week and instead prepare for possible future batches of interviews by working through priorities with your Manager.

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Key Performance Indicators:

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• Team performance (directs and indirects)
• Strategic impact & project execution
• Customer experience & operational goals
• Change leadership & team communication
• Talent management & leadership accountability
• Engagement and satisfaction
• Hiring & capacity planning

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How to Apply

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At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. 

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Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

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After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

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Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

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Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here. 

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Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com. 

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Application Deadline:

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The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

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Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

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About the Role

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We are looking for an engineering leader with a proven track record of developing and scaling high-performing teams. In this role, you'll lead multiple initiatives that are critical to Metronome's next stage growth. You'll be responsible for driving customer value creation and enabling scalable, self-service experiences that help customers realize the full potential of our platform. The ideal candidate will deeply understand technical details while excelling at helping engineers deliver both incremental value and large-scale projects. You know how to support engineers at all stages of their career and are motivated to help them do their best work while setting strategic direction for growth-focused initiatives.

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What You'll Do

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• Set organizational and technical direction: Shape the roadmap and vision for your teams in collaboration with product, engineering and design leadership. Ensure the product and platform scales effectively and is built to meet evolving customer needs.
• Drive execution and delivery: Oversee multiple mission-critical projects that power Metronome’s customer experience. Align priorities across teams and stakeholders to ensure timely, high-quality delivery.
• Manage and grow teams: Lead and mentor engineering managers and senior ICs. Provide career development, performance feedback, and coaching across teams.
• Recruit and retain top talent: Hire exceptional engineers and managers. Foster a high-trust, high-performance culture that values innovation, collaboration, and operational excellence.
• Lead org-wide initiatives: Champion company-wide efforts to improve operational excellence, define testing standards, and raise the bar for execution quality.

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Impact You'll Have

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• Own a mission-critical organization: Build and lead a function that is essential to Metronome’s ability to support complex billing needs for the world’s most innovative companies.
• Establish a culture of excellence: Define technical standards, reliability practices, and operational processes that build customer trust and reduce on-call burden.
• Develop future leaders: Grow the next generation of engineering leaders at Metronome through mentorship, sponsorship, and skill development.

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Qualifications

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• 4+ years of engineering management experience: Including managing managers or tech leads, and scaling teams through periods of growth and complexity.
• 7+ years of technical experience: You’ve built and operated systems at scale and understand platform architecture and reliability deeply.
• Proven leadership skills: You’ve led teams through ambiguity, made long-term technical bets, and know how to align execution with business goals.
• Strong organizational and communication skills: You navigate complex stakeholder needs and drive clarity across teams and functions.
• Commitment to inclusivity: You build diverse, inclusive teams and lead with empathy, candor, and authenticity.

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Compensation

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The estimated base salary range for this role is $204,000 - $256,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

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The Customer Marketing Manager is responsible for programs that deepen customer relationships, support pipeline, and highlight customer success. You’ll work cross-functionally with Sales, Customer Experience, and Marketing to develop campaigns, content, and experiences that celebrate our customers and fuel engagement, expansion, and retention.  You’ll work closely with our most passionate customers, turning their successes into stories that shape the future of marketing.

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This role reports to the VP of Communications, Content, and Customer Marketing

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Responsibilities:

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• Lead the Customer Advisory Board (CAB). Lead the planning and execution quarterly CAB meetings to be a world-class customer experience, fueling engagement, retention, and upsell opportunities
• Expand the Gifting Program. Transform and rethink the company’s gifting program to support business objectives (i.e., pipeline goals) and drive engagement (i.e., account-based, milestone, etc.)
• Expand the Customer Marketing Program. Collaborate closely with Lifecycle and Content Marketing teams to identify new opportunities to engage customers, leveraging data to track customer engagement and campaign effectiveness, continuously optimizing for performance to generate interest among target accounts and advance existing opportunities
• Drive Customer Engagement. Work closely with Growth Marketing to develop comprehensive Account-Based Marketing strategy to increase customer engagement, build relationships (i.e., with executive audiences), and drive revenue growth.

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Qualifications:

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• 3+ years of experience in customer marketing, lifecycle marketing, or B2B SaaS marketing
• Excellent communication and storytelling skills with a customer-first mindset
• Experience working cross-functionally in a fast-paced, collaborative environment
• Strong attention to detail and experience balancing a budget
• Data-driven approach with proficiency in using marketing automation, CRM tools (e.g., Marketo, Salesforce, Reachdesk), and analytics platforms
• Creative thinker with the ability to bring fresh ideas to customer engagement

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The base pay range for this position is $85,000-$100,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

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About the Role

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As Executive Assistant to our Chief Product Officer and Chief Operating Officer, you’ll be the go-to force behind the scenes, making sure our leaders—and their teams—stay on track and in sync. You’ll manage complex calendars, prep for key meetings, and support day-to-day operations that keep R&D and Go-to-Market teams running smoothly. You’ll also help bring people together by coordinating team events and supporting planning for offsites.

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This role is all about execution, organization, and creating space for our leaders to focus on the right stuff. You'll report directly to either the CPO or COO and collaborate with teams across the company.

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This position is based in the Bay Area and requires 2–3 days a week in our San Francisco office, with occasional travel for onsites and offsites (roughly once per quarter).

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What You'll Do

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• Manage fast-moving calendars and sensitive information with care—coordinating across internal teams and external partners
• Attend meetings, taking notes, following up on action items, and helping to create decks
• Book and coordinate travel (both domestic and international)
• Team up with the CEO’s Executive Assistant to plan team events and offsites
• Handle monthly expense reports and jump in on special projects as needed
• Be a trusted representative of your execs—building strong relationships across the company and with external partners

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Impact You'll Have

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• You will help your leaders stay focused on what matters most—protecting their time and prioritizing high-impact work over day-to-day fire drills
• By supporting key execs, you will play a central role in shaping how our teams work and connect
• With your visibility across the org, you will often be the first to spot what’s missing, what’s off track, or what needs attention before it becomes urgent
• Our admin team is the glue that holds everything together—and you will be a critical part of it!

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Qualifications

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• 2+ years of professional experience in an administrative or operational support role, ideally in a fast-paced tech environment
• Strong calendar management chops—you know how to build a smart, flexible schedule and protect focus time where you can
• Exceptionally organized with the ability to juggle multiple tasks and priorities
• Detail-oriented and reliable — you’re the kind of person people trust to catch what others might miss
• Friendly, approachable, and calm under pressure (you bring good vibes, even on busy days)
• Discreet and trustworthy—you know how to handle sensitive information with care
• Comfortable owning logistics for team events, internal meetings, and cross-functional coordination
• Excellent communicator across email, Slack, and in person
• Confident with Google Calendar, Gmail, Docs, and other standard tools
• Aligned with our values— you take initiative, bring a “no job too small” mindset, and care about building a great team culture

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Bonus points

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• Experience supporting executives in different departments
• Project management experience
• Event planning experience

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Compensation

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The estimated base salary range for this role is $100,000 - $140,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

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About the Role

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As an Executive Business Partner to our CEO, you’ll be at the tempo keeper of Metronome’s leadership engine. You will bring order to the daily chaos—managing calendars with precision, building systems that keep us organized, and making sure the team is always set up to focus on what matters most. Your work will help keep our execs aligned, energized, and rowing in the same direction.

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More than just logistics, this role is a key cultural connector. You'll play a big part in shaping how we work together and show up as a team. You'll report directly to the CEO and work closely with leaders across the company.

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This position is based in the Bay Area and requires 2–3 days a week in our San Francisco office, plus occasional travel for onsite and offsite events (roughly once per quarter).

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What You'll Do

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• Own and manage complex, ever-evolving calendars—prioritizing what’s most impactful and coordinating seamlessly with internal and external stakeholders
• Attend meetings, taking notes, following up on action items, and helping to create decks
• Coordinate detailed domestic and international travel
• Plan and execute high-impact events—from team dinners to multi-day offsites—handling everything from logistics to vibe
• Take charge of monthly expense reports and step in on special projects that keep things moving forward
• Act as an extension of our CEO —representing Metronome with professionalism, warmth, and great judgment both internally and externally

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Impact You'll Have

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• Help drive the rhythm of the business by supporting exec staff meetings, Quarterly Business Reviews, offsites, and other key operating cadences
• With the visibility you will have across the business, you’ll spot gaps, risks, and opportunities before they surface
• Our admin team is the glue that holds everything together, and as an EBP to the CEO, you’ll play a key role in how Metronome operates and scales

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Qualifications

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• 4+ years of experience in a similar role—ideally supporting founders or C-suite at a fast-paced tech company
• A proactive mindset and a track record of going the extra mile without being asked
• Comfortable working with urgency, shifting priorities, and occasional after-hours communication to keep things moving
• Exceptional organizational skills—you can juggle multiple priorities without dropping the ball
• Calm, collaborative, and approachable under pressure (bonus points for a good sense of humor)
• Strong judgment and a deep respect for confidentiality
• Sharp eye for detail and high standards for accuracy
• Clear, thoughtful communicator across all formats—written, verbal, async, live
• Confident navigating Google Calendar, Gmail, and taking notes like a pro
• Aligned with our values— you take ownership, stay gritty, and meet the moment with a can-do attitude

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Bonus points

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• Project management experience
• Event planning experience

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Compensation

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The estimated base salary range for this role is $130,000 - $170,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

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About the Role

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This isn’t your typical back-office role. You’ll be setting up and streamlining our financial operations as our first internal accounting hire—ensuring every transaction is accurate, every report is insightful, and every process is built to last. You’ll be the go-to person for month-end close process, ensuring our systems all speak the same financial language, and our accounting data is clean.

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What You'll Do

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Daily Operations & Controls:

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• Manage day-to-day tasks including accounts payable/receivable, general ledger entries, and bank reconciliations.
• Develop, document, and refine internal controls and processes as our company scales.

​

Revenue & Financial Reporting:

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• Ensure that revenue, deferred revenue, and accounts receivable entries meet GAAP and ASC 606 standards.
• Prepare monthly, quarterly, and annual financial statements, budgets, and forecasts.
• Conduct meticulous reviews of system reports to guarantee data completeness and accuracy.

​

Cross-Functional Collaboration:

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• Work closely with Revenue Operations, finance, legal, and executive teams to resolve revenue accounting challenges.
• Assist external auditors during annual audits and support ad-hoc financial analyses as needed.

​

Process Improvement:

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• Identify and implement opportunities for automation and efficiency improvements—because even finance can get an upgrade.

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Qualifications

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• You hold a Bachelor’s degree in Accounting, Finance, or a related field; CPA or equivalent certification is a strong plus.
• You have 7+ years of relevant experience, ideally within SaaS finance or a high-growth tech environment.
• You’re well-versed in ASC 606 and GAAP, with a proven ability to reconcile complex revenue streams.
• You excel in Microsoft Office and G Suite, with advanced Excel skills. Proficiency with SQL and experience with accounting ERP systems (like QBO and NetSuite) are a bonus.
• You’re detail-oriented, proactive, and thrive in fast-paced environments where precision matters.
• You communicate clearly and work effectively with cross-functional teams to drive strategic decision-making.

​

Compensation

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The estimated base salary range for this role is $138,876 - $173,595. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

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About the Role

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​

Metronome is seeking a dynamic Strategic Finance Manager to play a pivotal role in identifying and capitalizing on opportunities that drive our business forward. As a key member of our Finance Team, you will support management in building and maintaining growth models, forecasts, and ad-hoc analyses to optimize revenue, spending, and overall financial performance. Your work will be critical in operationalizing budgets, identifying key investment opportunities, and ensuring that our financial strategies align with our OKRs. This role is ideal for a top-performing professional who thrives in a fast-paced environment and demonstrates extreme ownership in diagnosing challenges, analyzing solutions, and driving impactful implementations.

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This role requires applicants to based in New York City or willing to relocate.

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What You'll Do

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• Build and maintain dynamic growth, financial models, and forecasts that drive revenue and spend optimization budget variance analysis, revenue forecast, customer metric tracking (LTV, and CAC payback, rule of 40, etc.) to evaluate key business opportunities and support decision-making
• Function as a hands-on, strategic partner to business leaders, working closely with the Head of Finance to craft actionable business recommendations based on key metrics and insights.
• Assist with planning exercises and manage the quarterly and annual budgeting cycles, ensuring efficient processes for budgeting, forecasting, and performance reporting
• Assess key metrics across the business to align financial models with our strategic objectives and OKRs.
• Maintain scalable financial reports and models to validate and communicate quarterly business reviews, and work closely with the Accounting team on initiatives such as the monthly close process
• Identify opportunities to streamline financial analysis and reporting processes, taking extreme ownership of your role in driving operational efficiency
• As we build out our data analytics team, partner with them to source and structure data, ensuring that our forecasts and KPIs are reliable and accurate

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Impact You'll Have

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• Collaborate with department leaders to support the businesses financial goals, and drive high-priority initiatives
• Own the full lifecycle of Financial Planning and Analysis, from table stakes P&L and Burn modeling, budget variance analysis, to driving strategic projects as a business partner
• Partner cross-functionally with R&D, S&M, and G&A leaders to set and execute key financial metrics and strategic initiatives, driving alignment across the organization.

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Qualifications

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• 6+ years in investment banking, private equity, or within a high-growth technology/SaaS company in strategic finance or FP&A roles
• Expert-level Excel skills with extensive experience in building P&L, LTV, and CAC models and analyzing large data sets
• Solid understanding of US GAAP
• Exceptional quantitative and qualitative analytical skills, with expertise in building and executing data-driven strategies
• Outstanding verbal and written communication skills, with a strong ability to translate data into clear, impactful narratives
• A self-starter who thrives on ownership and has a bias toward action, even in ambiguous or fast-changing environments
• Comfortable tackling open-ended, complex questions and iterating quickly on solutions
• Collaborative and adept at building strong relationships with cross-functional teams

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Bonus Points

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• Experience at enterprise and infrastructure SaaS
• SQL expert

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Compensation

​

The estimated base salary range for this role is $138,876 - $190,954. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

This isn’t your typical back-office role. You’ll be setting up and streamlining our financial operations as our first internal accounting hire—ensuring every transaction is accurate, every report is insightful, and every process is built to last. You’ll be the go-to person for month-end close process, ensuring our systems all speak the same financial language, and our accounting data is clean.

​

What You'll Do

--------------

​

Daily Operations & Controls:

​

• Manage day-to-day tasks including accounts payable/receivable, general ledger entries, and bank reconciliations.
• Develop, document, and refine internal controls and processes as our company scales.

​

Revenue & Financial Reporting:

​

• Ensure that revenue, deferred revenue, and accounts receivable entries meet GAAP and ASC 606 standards.
• Prepare monthly, quarterly, and annual financial statements, budgets, and forecasts.
• Conduct meticulous reviews of system reports to guarantee data completeness and accuracy.

​

Cross-Functional Collaboration:

​

• Work closely with Revenue Operations, finance, legal, and executive teams to resolve revenue accounting challenges.
• Assist external auditors during annual audits and support ad-hoc financial analyses as needed.

​

Process Improvement:

​

• Identify and implement opportunities for automation and efficiency improvements—because even finance can get an upgrade.

​

Qualifications

--------------

​

• You hold a Bachelor’s degree in Accounting, Finance, or a related field; CPA or equivalent certification is a strong plus.
• You have 7+ years of relevant experience, ideally within SaaS finance or a high-growth tech environment.
• You’re well-versed in ASC 606 and GAAP, with a proven ability to reconcile complex revenue streams.
• You excel in Microsoft Office and G Suite, with advanced Excel skills. Proficiency with SQL and experience with accounting ERP systems (like QBO and NetSuite) are a bonus.
• You’re detail-oriented, proactive, and thrive in fast-paced environments where precision matters.
• You communicate clearly and work effectively with cross-functional teams to drive strategic decision-making.

​

Compensation

​

The estimated base salary range for this role is $138,876 - $173,595. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

Metronome is seeking a dynamic Strategic Finance Manager to play a pivotal role in identifying and capitalizing on opportunities that drive our business forward. As a key member of our Finance Team, you will support management in building and maintaining growth models, forecasts, and ad-hoc analyses to optimize revenue, spending, and overall financial performance. Your work will be critical in operationalizing budgets, identifying key investment opportunities, and ensuring that our financial strategies align with our OKRs. This role is ideal for a top-performing professional who thrives in a fast-paced environment and demonstrates extreme ownership in diagnosing challenges, analyzing solutions, and driving impactful implementations.

​

This role requires applicants to based in New York City or willing to relocate.

​

What You'll Do

--------------

​

• Build and maintain dynamic growth, financial models, and forecasts that drive revenue and spend optimization budget variance analysis, revenue forecast, customer metric tracking (LTV, and CAC payback, rule of 40, etc.) to evaluate key business opportunities and support decision-making
• Function as a hands-on, strategic partner to business leaders, working closely with the Head of Finance to craft actionable business recommendations based on key metrics and insights.
• Assist with planning exercises and manage the quarterly and annual budgeting cycles, ensuring efficient processes for budgeting, forecasting, and performance reporting
• Assess key metrics across the business to align financial models with our strategic objectives and OKRs.
• Maintain scalable financial reports and models to validate and communicate quarterly business reviews, and work closely with the Accounting team on initiatives such as the monthly close process
• Identify opportunities to streamline financial analysis and reporting processes, taking extreme ownership of your role in driving operational efficiency
• As we build out our data analytics team, partner with them to source and structure data, ensuring that our forecasts and KPIs are reliable and accurate

​

Impact You'll Have

----------------------

​

• Collaborate with department leaders to support the businesses financial goals, and drive high-priority initiatives
• Own the full lifecycle of Financial Planning and Analysis, from table stakes P&L and Burn modeling, budget variance analysis, to driving strategic projects as a business partner
• Partner cross-functionally with R&D, S&M, and G&A leaders to set and execute key financial metrics and strategic initiatives, driving alignment across the organization.

​

Qualifications

--------------

​

• 6+ years in investment banking, private equity, or within a high-growth technology/SaaS company in strategic finance or FP&A roles
• Expert-level Excel skills with extensive experience in building P&L, LTV, and CAC models and analyzing large data sets
• Solid understanding of US GAAP
• Exceptional quantitative and qualitative analytical skills, with expertise in building and executing data-driven strategies
• Outstanding verbal and written communication skills, with a strong ability to translate data into clear, impactful narratives
• A self-starter who thrives on ownership and has a bias toward action, even in ambiguous or fast-changing environments
• Comfortable tackling open-ended, complex questions and iterating quickly on solutions
• Collaborative and adept at building strong relationships with cross-functional teams

​

Bonus Points

​

• Experience at enterprise and infrastructure SaaS
• SQL expert

​

Compensation

​

The estimated base salary range for this role is $138,876 - $190,954. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

This isn’t your typical back-office role. You’ll be setting up and streamlining our financial operations as our first internal accounting hire—ensuring every transaction is accurate, every report is insightful, and every process is built to last. You’ll be the go-to person for month-end close process, ensuring our systems all speak the same financial language, and our accounting data is clean.

​

What You'll Do

--------------

​

Daily Operations & Controls:

​

• Manage day-to-day tasks including accounts payable/receivable, general ledger entries, and bank reconciliations.
• Develop, document, and refine internal controls and processes as our company scales.

​

Revenue & Financial Reporting:

​

• Ensure that revenue, deferred revenue, and accounts receivable entries meet GAAP and ASC 606 standards.
• Prepare monthly, quarterly, and annual financial statements, budgets, and forecasts.
• Conduct meticulous reviews of system reports to guarantee data completeness and accuracy.

​

Cross-Functional Collaboration:

​

• Work closely with Revenue Operations, finance, legal, and executive teams to resolve revenue accounting challenges.
• Assist external auditors during annual audits and support ad-hoc financial analyses as needed.

​

Process Improvement:

​

• Identify and implement opportunities for automation and efficiency improvements—because even finance can get an upgrade.

​

Qualifications

--------------

​

• You hold a Bachelor’s degree in Accounting, Finance, or a related field; CPA or equivalent certification is a strong plus.
• You have 7+ years of relevant experience, ideally within SaaS finance or a high-growth tech environment.
• You’re well-versed in ASC 606 and GAAP, with a proven ability to reconcile complex revenue streams.
• You excel in Microsoft Office and G Suite, with advanced Excel skills. Proficiency with SQL and experience with accounting ERP systems (like QBO and NetSuite) are a bonus.
• You’re detail-oriented, proactive, and thrive in fast-paced environments where precision matters.
• You communicate clearly and work effectively with cross-functional teams to drive strategic decision-making.

​

Compensation

​

The estimated base salary range for this role is $138,876 - $173,595. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

Metronome is seeking a dynamic Strategic Finance Manager to play a pivotal role in identifying and capitalizing on opportunities that drive our business forward. As a key member of our Finance Team, you will support management in building and maintaining growth models, forecasts, and ad-hoc analyses to optimize revenue, spending, and overall financial performance. Your work will be critical in operationalizing budgets, identifying key investment opportunities, and ensuring that our financial strategies align with our OKRs. This role is ideal for a top-performing professional who thrives in a fast-paced environment and demonstrates extreme ownership in diagnosing challenges, analyzing solutions, and driving impactful implementations.

​

This role requires applicants to based in New York City or willing to relocate.

​

What You'll Do

--------------

​

• Build and maintain dynamic growth, financial models, and forecasts that drive revenue and spend optimization budget variance analysis, revenue forecast, customer metric tracking (LTV, and CAC payback, rule of 40, etc.) to evaluate key business opportunities and support decision-making
• Function as a hands-on, strategic partner to business leaders, working closely with the Head of Finance to craft actionable business recommendations based on key metrics and insights.
• Assist with planning exercises and manage the quarterly and annual budgeting cycles, ensuring efficient processes for budgeting, forecasting, and performance reporting
• Assess key metrics across the business to align financial models with our strategic objectives and OKRs.
• Maintain scalable financial reports and models to validate and communicate quarterly business reviews, and work closely with the Accounting team on initiatives such as the monthly close process
• Identify opportunities to streamline financial analysis and reporting processes, taking extreme ownership of your role in driving operational efficiency
• As we build out our data analytics team, partner with them to source and structure data, ensuring that our forecasts and KPIs are reliable and accurate

​

Impact You'll Have

----------------------

​

• Collaborate with department leaders to support the businesses financial goals, and drive high-priority initiatives
• Own the full lifecycle of Financial Planning and Analysis, from table stakes P&L and Burn modeling, budget variance analysis, to driving strategic projects as a business partner
• Partner cross-functionally with R&D, S&M, and G&A leaders to set and execute key financial metrics and strategic initiatives, driving alignment across the organization.

​

Qualifications

--------------

​

• 6+ years in investment banking, private equity, or within a high-growth technology/SaaS company in strategic finance or FP&A roles
• Expert-level Excel skills with extensive experience in building P&L, LTV, and CAC models and analyzing large data sets
• Solid understanding of US GAAP
• Exceptional quantitative and qualitative analytical skills, with expertise in building and executing data-driven strategies
• Outstanding verbal and written communication skills, with a strong ability to translate data into clear, impactful narratives
• A self-starter who thrives on ownership and has a bias toward action, even in ambiguous or fast-changing environments
• Comfortable tackling open-ended, complex questions and iterating quickly on solutions
• Collaborative and adept at building strong relationships with cross-functional teams

​

Bonus Points

​

• Experience at enterprise and infrastructure SaaS
• SQL expert

​

Compensation

​

The estimated base salary range for this role is $138,876 - $190,954. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

This isn’t your typical back-office role. You’ll be setting up and streamlining our financial operations as our first internal accounting hire—ensuring every transaction is accurate, every report is insightful, and every process is built to last. You’ll be the go-to person for month-end close process, ensuring our systems all speak the same financial language, and our accounting data is clean.

​

What You'll Do

--------------

​

Daily Operations & Controls:

​

• Manage day-to-day tasks including accounts payable/receivable, general ledger entries, and bank reconciliations.
• Develop, document, and refine internal controls and processes as our company scales.

​

Revenue & Financial Reporting:

​

• Ensure that revenue, deferred revenue, and accounts receivable entries meet GAAP and ASC 606 standards.
• Prepare monthly, quarterly, and annual financial statements, budgets, and forecasts.
• Conduct meticulous reviews of system reports to guarantee data completeness and accuracy.

​

Cross-Functional Collaboration:

​

• Work closely with Revenue Operations, finance, legal, and executive teams to resolve revenue accounting challenges.
• Assist external auditors during annual audits and support ad-hoc financial analyses as needed.

​

Process Improvement:

​

• Identify and implement opportunities for automation and efficiency improvements—because even finance can get an upgrade.

​

Qualifications

--------------

​

• You hold a Bachelor’s degree in Accounting, Finance, or a related field; CPA or equivalent certification is a strong plus.
• You have 7+ years of relevant experience, ideally within SaaS finance or a high-growth tech environment.
• You’re well-versed in ASC 606 and GAAP, with a proven ability to reconcile complex revenue streams.
• You excel in Microsoft Office and G Suite, with advanced Excel skills. Proficiency with SQL and experience with accounting ERP systems (like QBO and NetSuite) are a bonus.
• You’re detail-oriented, proactive, and thrive in fast-paced environments where precision matters.
• You communicate clearly and work effectively with cross-functional teams to drive strategic decision-making.

​

Compensation

​

The estimated base salary range for this role is $138,876 - $173,595. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

Metronome is seeking a dynamic Strategic Finance Manager to play a pivotal role in identifying and capitalizing on opportunities that drive our business forward. As a key member of our Finance Team, you will support management in building and maintaining growth models, forecasts, and ad-hoc analyses to optimize revenue, spending, and overall financial performance. Your work will be critical in operationalizing budgets, identifying key investment opportunities, and ensuring that our financial strategies align with our OKRs. This role is ideal for a top-performing professional who thrives in a fast-paced environment and demonstrates extreme ownership in diagnosing challenges, analyzing solutions, and driving impactful implementations.

​

This role requires applicants to based in New York City or willing to relocate.

​

What You'll Do

--------------

​

• Build and maintain dynamic growth, financial models, and forecasts that drive revenue and spend optimization budget variance analysis, revenue forecast, customer metric tracking (LTV, and CAC payback, rule of 40, etc.) to evaluate key business opportunities and support decision-making
• Function as a hands-on, strategic partner to business leaders, working closely with the Head of Finance to craft actionable business recommendations based on key metrics and insights.
• Assist with planning exercises and manage the quarterly and annual budgeting cycles, ensuring efficient processes for budgeting, forecasting, and performance reporting
• Assess key metrics across the business to align financial models with our strategic objectives and OKRs.
• Maintain scalable financial reports and models to validate and communicate quarterly business reviews, and work closely with the Accounting team on initiatives such as the monthly close process
• Identify opportunities to streamline financial analysis and reporting processes, taking extreme ownership of your role in driving operational efficiency
• As we build out our data analytics team, partner with them to source and structure data, ensuring that our forecasts and KPIs are reliable and accurate

​

Impact You'll Have

----------------------

​

• Collaborate with department leaders to support the businesses financial goals, and drive high-priority initiatives
• Own the full lifecycle of Financial Planning and Analysis, from table stakes P&L and Burn modeling, budget variance analysis, to driving strategic projects as a business partner
• Partner cross-functionally with R&D, S&M, and G&A leaders to set and execute key financial metrics and strategic initiatives, driving alignment across the organization.

​

Qualifications

--------------

​

• 6+ years in investment banking, private equity, or within a high-growth technology/SaaS company in strategic finance or FP&A roles
• Expert-level Excel skills with extensive experience in building P&L, LTV, and CAC models and analyzing large data sets
• Solid understanding of US GAAP
• Exceptional quantitative and qualitative analytical skills, with expertise in building and executing data-driven strategies
• Outstanding verbal and written communication skills, with a strong ability to translate data into clear, impactful narratives
• A self-starter who thrives on ownership and has a bias toward action, even in ambiguous or fast-changing environments
• Comfortable tackling open-ended, complex questions and iterating quickly on solutions
• Collaborative and adept at building strong relationships with cross-functional teams

​

Bonus Points

​

• Experience at enterprise and infrastructure SaaS
• SQL expert

​

Compensation

​

The estimated base salary range for this role is $138,876 - $190,954. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

This isn’t your typical back-office role. You’ll be setting up and streamlining our financial operations as our first internal accounting hire—ensuring every transaction is accurate, every report is insightful, and every process is built to last. You’ll be the go-to person for month-end close process, ensuring our systems all speak the same financial language, and our accounting data is clean.

​

What You'll Do

--------------

​

Daily Operations & Controls:

​

• Manage day-to-day tasks including accounts payable/receivable, general ledger entries, and bank reconciliations.
• Develop, document, and refine internal controls and processes as our company scales.

​

Revenue & Financial Reporting:

​

• Ensure that revenue, deferred revenue, and accounts receivable entries meet GAAP and ASC 606 standards.
• Prepare monthly, quarterly, and annual financial statements, budgets, and forecasts.
• Conduct meticulous reviews of system reports to guarantee data completeness and accuracy.

​

Cross-Functional Collaboration:

​

• Work closely with Revenue Operations, finance, legal, and executive teams to resolve revenue accounting challenges.
• Assist external auditors during annual audits and support ad-hoc financial analyses as needed.

​

Process Improvement:

​

• Identify and implement opportunities for automation and efficiency improvements—because even finance can get an upgrade.

​

Qualifications

--------------

​

• You hold a Bachelor’s degree in Accounting, Finance, or a related field; CPA or equivalent certification is a strong plus.
• You have 7+ years of relevant experience, ideally within SaaS finance or a high-growth tech environment.
• You’re well-versed in ASC 606 and GAAP, with a proven ability to reconcile complex revenue streams.
• You excel in Microsoft Office and G Suite, with advanced Excel skills. Proficiency with SQL and experience with accounting ERP systems (like QBO and NetSuite) are a bonus.
• You’re detail-oriented, proactive, and thrive in fast-paced environments where precision matters.
• You communicate clearly and work effectively with cross-functional teams to drive strategic decision-making.

​

Compensation

​

The estimated base salary range for this role is $138,876 - $173,595. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

Metronome is seeking a dynamic Strategic Finance Manager to play a pivotal role in identifying and capitalizing on opportunities that drive our business forward. As a key member of our Finance Team, you will support management in building and maintaining growth models, forecasts, and ad-hoc analyses to optimize revenue, spending, and overall financial performance. Your work will be critical in operationalizing budgets, identifying key investment opportunities, and ensuring that our financial strategies align with our OKRs. This role is ideal for a top-performing professional who thrives in a fast-paced environment and demonstrates extreme ownership in diagnosing challenges, analyzing solutions, and driving impactful implementations.

​

This role requires applicants to based in New York City or willing to relocate.

​

What You'll Do

--------------

​

• Build and maintain dynamic growth, financial models, and forecasts that drive revenue and spend optimization budget variance analysis, revenue forecast, customer metric tracking (LTV, and CAC payback, rule of 40, etc.) to evaluate key business opportunities and support decision-making
• Function as a hands-on, strategic partner to business leaders, working closely with the Head of Finance to craft actionable business recommendations based on key metrics and insights.
• Assist with planning exercises and manage the quarterly and annual budgeting cycles, ensuring efficient processes for budgeting, forecasting, and performance reporting
• Assess key metrics across the business to align financial models with our strategic objectives and OKRs.
• Maintain scalable financial reports and models to validate and communicate quarterly business reviews, and work closely with the Accounting team on initiatives such as the monthly close process
• Identify opportunities to streamline financial analysis and reporting processes, taking extreme ownership of your role in driving operational efficiency
• As we build out our data analytics team, partner with them to source and structure data, ensuring that our forecasts and KPIs are reliable and accurate

​

Impact You'll Have

----------------------

​

• Collaborate with department leaders to support the businesses financial goals, and drive high-priority initiatives
• Own the full lifecycle of Financial Planning and Analysis, from table stakes P&L and Burn modeling, budget variance analysis, to driving strategic projects as a business partner
• Partner cross-functionally with R&D, S&M, and G&A leaders to set and execute key financial metrics and strategic initiatives, driving alignment across the organization.

​

Qualifications

--------------

​

• 6+ years in investment banking, private equity, or within a high-growth technology/SaaS company in strategic finance or FP&A roles
• Expert-level Excel skills with extensive experience in building P&L, LTV, and CAC models and analyzing large data sets
• Solid understanding of US GAAP
• Exceptional quantitative and qualitative analytical skills, with expertise in building and executing data-driven strategies
• Outstanding verbal and written communication skills, with a strong ability to translate data into clear, impactful narratives
• A self-starter who thrives on ownership and has a bias toward action, even in ambiguous or fast-changing environments
• Comfortable tackling open-ended, complex questions and iterating quickly on solutions
• Collaborative and adept at building strong relationships with cross-functional teams

​

Bonus Points

​

• Experience at enterprise and infrastructure SaaS
• SQL expert

​

Compensation

​

The estimated base salary range for this role is $138,876 - $190,954. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

Metronome is seeking a dynamic Strategic Finance Manager to play a pivotal role in identifying and capitalizing on opportunities that drive our business forward. As a key member of our Finance Team, you will support management in building and maintaining growth models, forecasts, and ad-hoc analyses to optimize revenue, spending, and overall financial performance. Your work will be critical in operationalizing budgets, identifying key investment opportunities, and ensuring that our financial strategies align with our OKRs. This role is ideal for a top-performing professional who thrives in a fast-paced environment and demonstrates extreme ownership in diagnosing challenges, analyzing solutions, and driving impactful implementations.

​

This role requires applicants to based in New York City or willing to relocate.

​

What You'll Do

--------------

​

• Build and maintain dynamic growth, financial models, and forecasts that drive revenue and spend optimization budget variance analysis, revenue forecast, customer metric tracking (LTV, and CAC payback, rule of 40, etc.) to evaluate key business opportunities and support decision-making
• Function as a hands-on, strategic partner to business leaders, working closely with the Head of Finance to craft actionable business recommendations based on key metrics and insights.
• Assist with planning exercises and manage the quarterly and annual budgeting cycles, ensuring efficient processes for budgeting, forecasting, and performance reporting
• Assess key metrics across the business to align financial models with our strategic objectives and OKRs.
• Maintain scalable financial reports and models to validate and communicate quarterly business reviews, and work closely with the Accounting team on initiatives such as the monthly close process
• Identify opportunities to streamline financial analysis and reporting processes, taking extreme ownership of your role in driving operational efficiency
• As we build out our data analytics team, partner with them to source and structure data, ensuring that our forecasts and KPIs are reliable and accurate

​

Impact You'll Have

----------------------

​

• Collaborate with department leaders to support the businesses financial goals, and drive high-priority initiatives
• Own the full lifecycle of Financial Planning and Analysis, from table stakes P&L and Burn modeling, budget variance analysis, to driving strategic projects as a business partner
• Partner cross-functionally with R&D, S&M, and G&A leaders to set and execute key financial metrics and strategic initiatives, driving alignment across the organization.

​

Qualifications

--------------

​

• 6+ years in investment banking, private equity, or within a high-growth technology/SaaS company in strategic finance or FP&A roles
• Expert-level Excel skills with extensive experience in building P&L, LTV, and CAC models and analyzing large data sets
• Solid understanding of US GAAP
• Exceptional quantitative and qualitative analytical skills, with expertise in building and executing data-driven strategies
• Outstanding verbal and written communication skills, with a strong ability to translate data into clear, impactful narratives
• A self-starter who thrives on ownership and has a bias toward action, even in ambiguous or fast-changing environments
• Comfortable tackling open-ended, complex questions and iterating quickly on solutions
• Collaborative and adept at building strong relationships with cross-functional teams

​

Bonus Points

​

• Experience at enterprise and infrastructure SaaS
• SQL expert

​

Compensation

​

The estimated base salary range for this role is $138,876 - $190,954. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

This isn’t your typical back-office role. You’ll be setting up and streamlining our financial operations as our first internal accounting hire—ensuring every transaction is accurate, every report is insightful, and every process is built to last. You’ll be the go-to person for month-end close process, ensuring our systems all speak the same financial language, and our accounting data is clean.

​

What You'll Do

--------------

​

Daily Operations & Controls:

​

• Manage day-to-day tasks including accounts payable/receivable, general ledger entries, and bank reconciliations.
• Develop, document, and refine internal controls and processes as our company scales.

​

Revenue & Financial Reporting:

​

• Ensure that revenue, deferred revenue, and accounts receivable entries meet GAAP and ASC 606 standards.
• Prepare monthly, quarterly, and annual financial statements, budgets, and forecasts.
• Conduct meticulous reviews of system reports to guarantee data completeness and accuracy.

​

Cross-Functional Collaboration:

​

• Work closely with Revenue Operations, finance, legal, and executive teams to resolve revenue accounting challenges.
• Assist external auditors during annual audits and support ad-hoc financial analyses as needed.

​

Process Improvement:

​

• Identify and implement opportunities for automation and efficiency improvements—because even finance can get an upgrade.

​

Qualifications

--------------

​

• You hold a Bachelor’s degree in Accounting, Finance, or a related field; CPA or equivalent certification is a strong plus.
• You have 7+ years of relevant experience, ideally within SaaS finance or a high-growth tech environment.
• You’re well-versed in ASC 606 and GAAP, with a proven ability to reconcile complex revenue streams.
• You excel in Microsoft Office and G Suite, with advanced Excel skills. Proficiency with SQL and experience with accounting ERP systems (like QBO and NetSuite) are a bonus.
• You’re detail-oriented, proactive, and thrive in fast-paced environments where precision matters.
• You communicate clearly and work effectively with cross-functional teams to drive strategic decision-making.

​

Compensation

​

The estimated base salary range for this role is $138,876 - $173,595. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

The Product Engineering team at Metronome is responsible for crafting billing solutions for our self-serve and enterprise customers. This role offers the opportunity to explore how businesses bill their customers, unlock insights from usage data, and deliver a delightful user experience through APIs and UI. As a product engineer, you will be working in Squad, a cross-functional team to deliver specific mission.

​

What You'll Do

--------------

​

• Design and build impactful features: Develop complex, full-stack features that span across both backend and frontend.
• Cross-team collaboration: Partner with other engineering teams, designers, product managers, and Go To Market (GTM) teams to define product strategy and deliver from concept to implementation.
• Mentor and grow: Share your knowledge to help teammates grow while learning from their expertise.

​

Qualifications

--------------

​

• Proven track record of execution: 5+ years of hands-on engineering experience building world-class products.
• Craftsmanship in code: You take pride in shipping high-quality, thoughtful features, setting a high bar for maintainability and elegance.
• Customer empathy: You deeply understand customer needs and translate them into intuitive solutions.
• Growth mindset: You value diverse perspectives and are committed to continuous learning.
• Tech-savvy and curious: Whether you’re familiar with our stack or excited to learn, you thrive on picking up new tools. Our current tech stack is:

  + Infrastructure as Code (Terraform, Serverless Framework)

  + Languages (mainly Typescript, sometimes Python)

  + Frontend Tools and Frameworks (React, Apollo GraphQL, Webpack, React Testing Library)

  + CI/CD (AWS CodePipeline & CodeDeploy, CircleCI)

​

Compensation

​

The estimated base salary range for this role is $156,000 - $214,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

Movable Ink scales content personalization for marketers through data-activated content generation and AI decisioning. The world’s most innovative brands rely on Movable Ink to maximize revenue, simplify workflow and boost marketing agility. Headquartered in New York City with close to 600 employees, Movable Ink serves its global client base with operations throughout North America, Central America, Europe, Australia, and Japan.

​

As a Front End Engineer on the Platform team, you will be responsible for developing new offerings within our Tactics Platform. You will work closely with product managers, product designers and other engineers to deliver high-quality applications to be configured by our customers and used directly within our users marketing campaigns.

​

Responsibilities

​

• Work closely with engineers to ship high-quality software
• Collaborate with product and design partners to understand our user needs and create scalable applications
• Conduct code reviews and provide helpful feedback to teammates
• Learn new tools, languages, workflows, and philosophies to grow

​

Requirements

​

• High attention to detail
• Excellent problem-solving and communication skills
• Fluency with frontend languages and fundamentals
• Experience with modern frontend frameworks
• Record of collaboration with multiple stakeholders and cross-team to ship and maintain enterprise software along a release roadmap
• Passion for test coverage, unit and integration
• Full-stack experience, especially with Rails, is a bonus

​

The base pay range for this position is $130,000-150,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

​

​

The Client Experience Associate (CXA) will be an integral part of supporting our clients and their needs by working closely with the Director led Client Experience teams.  The CXA will be proactive, technical, and should have a strong desire to manage their own book of business in the future.

​

Responsibilities of the Client Experience Associate:

​

• Learn the Movable Ink platform and email industry eco-system
• Support Client Experience Manager (CXM) on named accounts as backup contact
• Communicate directly with contacts on named accounts to gather requirements and prep for campaign execution
• Pull campaign results from the Movable Ink platform and synthesize into standardized campaign reports for clients on a regular basis
• Support in the creation and execution of powerpoint presentations for client Business Reviews and Status meetings
• Execute email mock-ups in Photoshop for client Business Reviews and Status meetings.
• Proactively manage schedule of client meetings and Business Reviews etc - including preparing swag and administrative and logistical elements
• Manage contact roles in Salesforce for all clients organizations
• Take minutes in client meetings
• Troubleshooting queries and QA campaign setups for clients
• Produce written documentation for custom projects

​

Qualifications:

​

• Ability to manage multiple deadlines and deliverables simultaneously
• Excellent oral and written communication skills
• Strong ability to work well with others
• Adaptability in a fast-changing environment
• Positive attitude
• Focuses on outcomes
• Self-Motivated
• Creative & entrepreneurial-minded
• Willing to try new things
• Coachability
• Desire to learn HTML/CSS/Javascript and Photoshop

​

The base pay range for this position is $60,000-$65,000/year. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

​

​

The Client Experience Associate (CXA) will be an integral part of supporting our clients and their needs by working closely with the Director led Client Experience teams. The CXA will be proactive, technical, and should have a strong desire to manage their own book of business in the future.

​

Responsibilities of the Client Experience Associate:

​

• Learn the Movable Ink platform and email industry eco-system.
• Support Client Experience Manager (CXM) on named accounts as backup contact.
• Communicate directly with contacts on named accounts to gather requirements and prep for campaign execution.
• Pull campaign results from the Movable Ink platform and synthesize into standardized campaign reports for clients on a regular basis.
• Support in the creation and execution of powerpoint presentations for client Business Reviews and Status meetings.
• Execute email mock-ups in Photoshop for client Business Reviews and Status meetings.
• Proactively manage schedule of client meetings and Business Reviews etc - including preparing swag and administrative and logistical elements.
• Manage contact roles in Salesforce for all clients organizations.
• Take minutes in client meetings and document in Gainsight.
• Troubleshooting queries and QA campaign setups for clients
• Produce written documentation for custom projects

​

Qualifications:

​

• Ability to manage multiple deadlines and deliverables simultaneously
• Excellent oral and written communication skills
• Strong ability to work well with others
• Adaptability in a fast-changing environment
• Positive attitude
• Focuses on outcomes
• Self-Motivated
• Creative & entrepreneurial-minded
• Willing to try new things
• Coachability
• Desire to learn HTML/CSS/Javascript and Photoshop

​

​

Movable Ink scales content personalization for marketers through data-activated content generation and AI decisioning. The world’s most innovative brands rely on Movable Ink to maximize revenue, simplify workflow and boost marketing agility. Headquartered in New York City with close to 600 employees, Movable Ink serves its global client base with operations throughout North America, Central America, Europe, Australia, and Japan.

​

As a Front End Engineer on the Platform team, you will be responsible for developing new offerings within our Tactics Platform. You will work closely with product managers, product designers and other engineers to deliver high-quality applications to be configured by our customers and used directly within our users marketing campaigns.

​

Responsibilities

​

• Work closely with engineers to ship high-quality software
• Collaborate with product and design partners to understand our user needs and create scalable applications
• Conduct code reviews and provide helpful feedback to teammates
• Learn new tools, languages, workflows, and philosophies to grow

​

Requirements

​

• High attention to detail
• Excellent problem-solving and communication skills
• Fluency with frontend languages and fundamentals
• Experience with modern frontend frameworks
• Record of collaboration with multiple stakeholders and cross-team to ship and maintain enterprise software along a release roadmap
• Passion for test coverage, unit and integration
• Full-stack experience, especially with Rails, is a bonus

​

The base pay range for this position is $130,000-150,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

​

​

The Client Experience Associate (CXA) will be an integral part of supporting our clients and their needs by working closely with the Director led Client Experience teams.  The CXA will be proactive, technical, and should have a strong desire to manage their own book of business in the future.

​

Responsibilities of the Client Experience Associate:

​

• Learn the Movable Ink platform and email industry eco-system
• Support Client Experience Manager (CXM) on named accounts as backup contact
• Communicate directly with contacts on named accounts to gather requirements and prep for campaign execution
• Pull campaign results from the Movable Ink platform and synthesize into standardized campaign reports for clients on a regular basis
• Support in the creation and execution of powerpoint presentations for client Business Reviews and Status meetings
• Execute email mock-ups in Photoshop for client Business Reviews and Status meetings.
• Proactively manage schedule of client meetings and Business Reviews etc - including preparing swag and administrative and logistical elements
• Manage contact roles in Salesforce for all clients organizations
• Take minutes in client meetings
• Troubleshooting queries and QA campaign setups for clients
• Produce written documentation for custom projects

​

Qualifications:

​

• Ability to manage multiple deadlines and deliverables simultaneously
• Excellent oral and written communication skills
• Strong ability to work well with others
• Adaptability in a fast-changing environment
• Positive attitude
• Focuses on outcomes
• Self-Motivated
• Creative & entrepreneurial-minded
• Willing to try new things
• Coachability
• Desire to learn HTML/CSS/Javascript and Photoshop

​

The base pay range for this position is $60,000-$65,000/year. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

​

​

The Client Experience Associate (CXA) will be an integral part of supporting our clients and their needs by working closely with the Director led Client Experience teams. The CXA will be proactive, technical, and should have a strong desire to manage their own book of business in the future.

​

Responsibilities of the Client Experience Associate:

​

• Learn the Movable Ink platform and email industry eco-system.
• Support Client Experience Manager (CXM) on named accounts as backup contact.
• Communicate directly with contacts on named accounts to gather requirements and prep for campaign execution.
• Pull campaign results from the Movable Ink platform and synthesize into standardized campaign reports for clients on a regular basis.
• Support in the creation and execution of powerpoint presentations for client Business Reviews and Status meetings.
• Execute email mock-ups in Photoshop for client Business Reviews and Status meetings.
• Proactively manage schedule of client meetings and Business Reviews etc - including preparing swag and administrative and logistical elements.
• Manage contact roles in Salesforce for all clients organizations.
• Take minutes in client meetings and document in Gainsight.
• Troubleshooting queries and QA campaign setups for clients
• Produce written documentation for custom projects

​

Qualifications:

​

• Ability to manage multiple deadlines and deliverables simultaneously
• Excellent oral and written communication skills
• Strong ability to work well with others
• Adaptability in a fast-changing environment
• Positive attitude
• Focuses on outcomes
• Self-Motivated
• Creative & entrepreneurial-minded
• Willing to try new things
• Coachability
• Desire to learn HTML/CSS/Javascript and Photoshop

​

​

Movable Ink scales content personalization for marketers through data-activated content generation and AI decisioning. The world’s most innovative brands rely on Movable Ink to maximize revenue, simplify workflow and boost marketing agility. Headquartered in New York City with close to 600 employees, Movable Ink serves its global client base with operations throughout North America, Central America, Europe, Australia, and Japan.

​

As a Front End Engineer on the Platform team, you will be responsible for developing new offerings within our Tactics Platform. You will work closely with product managers, product designers and other engineers to deliver high-quality applications to be configured by our customers and used directly within our users marketing campaigns.

​

Responsibilities

​

• Work closely with engineers to ship high-quality software
• Collaborate with product and design partners to understand our user needs and create scalable applications
• Conduct code reviews and provide helpful feedback to teammates
• Learn new tools, languages, workflows, and philosophies to grow

​

Requirements

​

• High attention to detail
• Excellent problem-solving and communication skills
• Fluency with frontend languages and fundamentals
• Experience with modern frontend frameworks
• Record of collaboration with multiple stakeholders and cross-team to ship and maintain enterprise software along a release roadmap
• Passion for test coverage, unit and integration
• Full-stack experience, especially with Rails, is a bonus

​

The base pay range for this position is $130,000-150,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

​

​

The Client Experience Associate (CXA) will be an integral part of supporting our clients and their needs by working closely with the Director led Client Experience teams.  The CXA will be proactive, technical, and should have a strong desire to manage their own book of business in the future.

​

Responsibilities of the Client Experience Associate:

​

• Learn the Movable Ink platform and email industry eco-system
• Support Client Experience Manager (CXM) on named accounts as backup contact
• Communicate directly with contacts on named accounts to gather requirements and prep for campaign execution
• Pull campaign results from the Movable Ink platform and synthesize into standardized campaign reports for clients on a regular basis
• Support in the creation and execution of powerpoint presentations for client Business Reviews and Status meetings
• Execute email mock-ups in Photoshop for client Business Reviews and Status meetings.
• Proactively manage schedule of client meetings and Business Reviews etc - including preparing swag and administrative and logistical elements
• Manage contact roles in Salesforce for all clients organizations
• Take minutes in client meetings
• Troubleshooting queries and QA campaign setups for clients
• Produce written documentation for custom projects

​

Qualifications:

​

• Ability to manage multiple deadlines and deliverables simultaneously
• Excellent oral and written communication skills
• Strong ability to work well with others
• Adaptability in a fast-changing environment
• Positive attitude
• Focuses on outcomes
• Self-Motivated
• Creative & entrepreneurial-minded
• Willing to try new things
• Coachability
• Desire to learn HTML/CSS/Javascript and Photoshop

​

The base pay range for this position is $60,000-$65,000/year. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

​

​

The Client Experience Associate (CXA) will be an integral part of supporting our clients and their needs by working closely with the Director led Client Experience teams. The CXA will be proactive, technical, and should have a strong desire to manage their own book of business in the future.

​

Responsibilities of the Client Experience Associate:

​

• Learn the Movable Ink platform and email industry eco-system.
• Support Client Experience Manager (CXM) on named accounts as backup contact.
• Communicate directly with contacts on named accounts to gather requirements and prep for campaign execution.
• Pull campaign results from the Movable Ink platform and synthesize into standardized campaign reports for clients on a regular basis.
• Support in the creation and execution of powerpoint presentations for client Business Reviews and Status meetings.
• Execute email mock-ups in Photoshop for client Business Reviews and Status meetings.
• Proactively manage schedule of client meetings and Business Reviews etc - including preparing swag and administrative and logistical elements.
• Manage contact roles in Salesforce for all clients organizations.
• Take minutes in client meetings and document in Gainsight.
• Troubleshooting queries and QA campaign setups for clients
• Produce written documentation for custom projects

​

Qualifications:

​

• Ability to manage multiple deadlines and deliverables simultaneously
• Excellent oral and written communication skills
• Strong ability to work well with others
• Adaptability in a fast-changing environment
• Positive attitude
• Focuses on outcomes
• Self-Motivated
• Creative & entrepreneurial-minded
• Willing to try new things
• Coachability
• Desire to learn HTML/CSS/Javascript and Photoshop

​

​

Movable Ink scales content personalization for marketers through data-activated content generation and AI decisioning. The world’s most innovative brands rely on Movable Ink to maximize revenue, simplify workflow and boost marketing agility. Headquartered in New York City with close to 600 employees, Movable Ink serves its global client base with operations throughout North America, Central America, Europe, Australia, and Japan.

​

As a Front End Engineer on the Platform team, you will be responsible for developing new offerings within our Tactics Platform. You will work closely with product managers, product designers and other engineers to deliver high-quality applications to be configured by our customers and used directly within our users marketing campaigns.

​

Responsibilities

​

• Work closely with engineers to ship high-quality software
• Collaborate with product and design partners to understand our user needs and create scalable applications
• Conduct code reviews and provide helpful feedback to teammates
• Learn new tools, languages, workflows, and philosophies to grow

​

Requirements

​

• High attention to detail
• Excellent problem-solving and communication skills
• Fluency with frontend languages and fundamentals
• Experience with modern frontend frameworks
• Record of collaboration with multiple stakeholders and cross-team to ship and maintain enterprise software along a release roadmap
• Passion for test coverage, unit and integration
• Full-stack experience, especially with Rails, is a bonus

​

The base pay range for this position is $130,000-150,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

​

​

The Client Experience Associate (CXA) will be an integral part of supporting our clients and their needs by working closely with the Director led Client Experience teams.  The CXA will be proactive, technical, and should have a strong desire to manage their own book of business in the future.

​

Responsibilities of the Client Experience Associate:

​

• Learn the Movable Ink platform and email industry eco-system
• Support Client Experience Manager (CXM) on named accounts as backup contact
• Communicate directly with contacts on named accounts to gather requirements and prep for campaign execution
• Pull campaign results from the Movable Ink platform and synthesize into standardized campaign reports for clients on a regular basis
• Support in the creation and execution of powerpoint presentations for client Business Reviews and Status meetings
• Execute email mock-ups in Photoshop for client Business Reviews and Status meetings.
• Proactively manage schedule of client meetings and Business Reviews etc - including preparing swag and administrative and logistical elements
• Manage contact roles in Salesforce for all clients organizations
• Take minutes in client meetings
• Troubleshooting queries and QA campaign setups for clients
• Produce written documentation for custom projects

​

Qualifications:

​

• Ability to manage multiple deadlines and deliverables simultaneously
• Excellent oral and written communication skills
• Strong ability to work well with others
• Adaptability in a fast-changing environment
• Positive attitude
• Focuses on outcomes
• Self-Motivated
• Creative & entrepreneurial-minded
• Willing to try new things
• Coachability
• Desire to learn HTML/CSS/Javascript and Photoshop

​

The base pay range for this position is $60,000-$65,000/year. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

​

​

The Client Experience Associate (CXA) will be an integral part of supporting our clients and their needs by working closely with the Director led Client Experience teams. The CXA will be proactive, technical, and should have a strong desire to manage their own book of business in the future.

​

Responsibilities of the Client Experience Associate:

​

• Learn the Movable Ink platform and email industry eco-system.
• Support Client Experience Manager (CXM) on named accounts as backup contact.
• Communicate directly with contacts on named accounts to gather requirements and prep for campaign execution.
• Pull campaign results from the Movable Ink platform and synthesize into standardized campaign reports for clients on a regular basis.
• Support in the creation and execution of powerpoint presentations for client Business Reviews and Status meetings.
• Execute email mock-ups in Photoshop for client Business Reviews and Status meetings.
• Proactively manage schedule of client meetings and Business Reviews etc - including preparing swag and administrative and logistical elements.
• Manage contact roles in Salesforce for all clients organizations.
• Take minutes in client meetings and document in Gainsight.
• Troubleshooting queries and QA campaign setups for clients
• Produce written documentation for custom projects

​

Qualifications:

​

• Ability to manage multiple deadlines and deliverables simultaneously
• Excellent oral and written communication skills
• Strong ability to work well with others
• Adaptability in a fast-changing environment
• Positive attitude
• Focuses on outcomes
• Self-Motivated
• Creative & entrepreneurial-minded
• Willing to try new things
• Coachability
• Desire to learn HTML/CSS/Javascript and Photoshop

​

​

Movable Ink scales content personalization for marketers through data-activated content generation and AI decisioning. The world’s most innovative brands rely on Movable Ink to maximize revenue, simplify workflow and boost marketing agility. Headquartered in New York City with close to 600 employees, Movable Ink serves its global client base with operations throughout North America, Central America, Europe, Australia, and Japan.

​

As a Front End Engineer on the Platform team, you will be responsible for developing new offerings within our Tactics Platform. You will work closely with product managers, product designers and other engineers to deliver high-quality applications to be configured by our customers and used directly within our users marketing campaigns.

​

Responsibilities

​

• Work closely with engineers to ship high-quality software
• Collaborate with product and design partners to understand our user needs and create scalable applications
• Conduct code reviews and provide helpful feedback to teammates
• Learn new tools, languages, workflows, and philosophies to grow

​

Requirements

​

• High attention to detail
• Excellent problem-solving and communication skills
• Fluency with frontend languages and fundamentals
• Experience with modern frontend frameworks
• Record of collaboration with multiple stakeholders and cross-team to ship and maintain enterprise software along a release roadmap
• Passion for test coverage, unit and integration
• Full-stack experience, especially with Rails, is a bonus

​

The base pay range for this position is $130,000-150,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

​

​

The Client Experience Associate (CXA) will be an integral part of supporting our clients and their needs by working closely with the Director led Client Experience teams.  The CXA will be proactive, technical, and should have a strong desire to manage their own book of business in the future.

​

Responsibilities of the Client Experience Associate:

​

• Learn the Movable Ink platform and email industry eco-system
• Support Client Experience Manager (CXM) on named accounts as backup contact
• Communicate directly with contacts on named accounts to gather requirements and prep for campaign execution
• Pull campaign results from the Movable Ink platform and synthesize into standardized campaign reports for clients on a regular basis
• Support in the creation and execution of powerpoint presentations for client Business Reviews and Status meetings
• Execute email mock-ups in Photoshop for client Business Reviews and Status meetings.
• Proactively manage schedule of client meetings and Business Reviews etc - including preparing swag and administrative and logistical elements
• Manage contact roles in Salesforce for all clients organizations
• Take minutes in client meetings
• Troubleshooting queries and QA campaign setups for clients
• Produce written documentation for custom projects

​

Qualifications:

​

• Ability to manage multiple deadlines and deliverables simultaneously
• Excellent oral and written communication skills
• Strong ability to work well with others
• Adaptability in a fast-changing environment
• Positive attitude
• Focuses on outcomes
• Self-Motivated
• Creative & entrepreneurial-minded
• Willing to try new things
• Coachability
• Desire to learn HTML/CSS/Javascript and Photoshop

​

The base pay range for this position is $60,000-$65,000/year. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​