Find Your Dream Job at a Company that Shares Your Values

We’re looking for a Technical Writer who will be responsible for our Support Center; the Technical Writer will create and maintain all product-related content for Studio, including (but not limited to) step-by-step guides, conceptual explanations, and product release notes. This role will report to the Director of Product Enablement and Education and work closely with Product Management, Engineering, and Customer Education.

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Responsibilities:

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• Draft, edit and publish support center articles for Movable Ink’s Studio product
• Work closely with Product Management on new product feature releases and create release notes to coincide with launch
• Maintain the content architecture of the support center
• Routinely monitor existing articles for accuracy and clarity
• Analyze and report on article viewership and engagement metrics
• Adhere to Movable Ink documentation standards, practices, and procedures

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Qualifications:

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• 1-3+ years experience creating documentation for a B2B SaaS company
• Strong drafting, copy editing, and proofreading expertise
• Keen attention to detail
• Able to translate complex technical concepts for both expert and non-expert audiences
• Able to manage projects and deadlines across a variety of teams and stakeholders

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Preferred Qualifications:

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• Experience working in marketing technology or enterprise SaaS spaces
• Proficiency with Zendesk and Notion
• Able to develop informative material in a variety of formats, including graphics, animations, and videos
• Experience not only on the documentation side of a product, but also on interface copy
• Experience using analytics tools to measure content performance

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The base pay range for this position is $70,000-$80,000/year. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

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The Client Experience Manager (CXM) works with Movable Ink clients to ensure success using our platform and helps world class brands achieve measurable ROI lifts with Intelligent creative. As a CXM at Movable Ink, you will get to work with a variety of world class brands across many verticals and use a technology that truly works, alongside a stellar product and solutions team. Not to mention, you will get to do all of this while working alongside the most talented CX org in a collaborative environment that invests in its talent and culture.

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Responsibilities: 

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• You will be the day to day point of contact for a book of business, communicating and collaborating through campaigns and projects, and holding regularly scheduled calls with clients when applicable
• Act as the internal point of contact for updates on account health and escalating churn risks as needed
• Collaborate positively with the Sales team to identify and foster upsell and cross-sell opportunities within existing clientbase
• Act as an internal project manager for custom, technical solutions for your clients, partnering closely with solutions developers, engineers, architects and product owners
• Lead interactive brainstorming sessions to find new and innovative ways to use our technology; conceive, develop, and execute client-specific email marketing strategies
• Posses a comprehensive understanding of client's business, program goals and objectives; drive strategic use cases to ensure Movable Ink’s software drives measurable and scalable value
• Instill testing best practices to prove ROI value of Movable Ink
• Maintain a best in class retention rate and realize growth within your covered book of business

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Qualifications:

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• 1+ years of Account Management, Client Services or Digital Marketing Experience
• Experience building relationships to grow business. Clients think of you as a “partner,” not just a vendor
• Domain knowledge of one or more of the following: SaaS, mobile, APIs, ESPs, marketing automation, marketing analytics or programming
• Familiarity with HTML and CSS
• Proven knowledge of key digital marketing metrics and strategies that can increase engagement (web, display, mobile, email, etc.)
• Experience presenting and influencing client audiences

Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts. 

​

Bitwarden truly cares and wants all Bitwarden users to have the best experience while accessing their sensitive information. The Solutions Engineering team works closely with the Integration Engineering and Sales teams to help users and all Bitwarden prospective customers meaningfully engage with Bitwarden products. The goal remains for all users to ultimately achieve their desired outcome and gain the knowledge and skills necessary for consideration of acquisition and production implementations. Team members have excellent product knowledge, superb technical skills, stellar grammar, attention to detail, and the ability to explain complicated things simply. Success is measured in diligence, precision, transparency, customer assessment and adoption. 

​

Bitwarden seeks a server and cloud enthusiast, with experience in both communicating about and deploying these technologies. You will become a Bitwarden product expert and handle business inquiries regarding our products, provide solutions for technical issues, design systems proof-of-concepts, ensure customer satisfaction, and bridge the gap between confusion and confidence for prospects looking to adopt Bitwarden. 

​

RESPONSIBILITIES

​

• Functioning as a Subject Matter Expert (SME) for Bitwarden and the Bitwarden suite of services
• Conduct engaging implementation-specific demos and product technical Q&A
• Attend deal cadence calls with Sales Account Executives to check in on pre-sales proof-of-concept progress and assist in planning and implementation as needed
• Report product feedback and feature requests to Product and Engineering teams
• Assist account executives with positioning new or upcoming product features to customers
• Build scripts, integrations, and examples for customers to test product functionality during pre-sales proof-of-concepts
• Work with the Sales Team to develop account strategies to build, mature and close pipeline
• Track the competitive landscape; provide technical depositioning information to account executives and prospects
• Provide assistance in responding to technical questions on requests for proposals, comments, and information
• Advising customers on industry best practices for the full stack of Bitwarden
• Working with enterprise prospects to solve issues and/or look ahead to identify solutions to situations they may face in the future
• Providing superb guidance and assistance for each business prospect or customer’s implementation of Bitwarden, integration with the rest of their technology stack, and general security
• Keep organized notes to champion’s feedback in collaborative sessions spanning the Bitwarden team to assist Bitwarden in not just meeting, but exceeding expectations
• Coordinate hand-off to Integration Engineering and Customer Success Engagement Management teams to move customer environments from proof-of-concept to production, ensuring product and service continuity

​

WHAT YOU BRING TO BITWARDEN

​

• Excellent English and grammar
• Excellent problem-solving skills (you might not know all the answers but you know how to find and communicate the solutions)
• Project planning, including collaborative and individual time management
• A passion for supporting your team members, growing together (technical ability and emotional intelligence), and sharing your knowledge with all
• A strong sense of empathy and the ability to advocate for others
• A passion for helping enterprise prospects interested in Bitwarden and best security practices.
• Experience from a previous technical position (e.g. Sales Engineer, Systems Engineer, Integration Engineer, DevOps Engineer, IT Infrastructure Engineer, etc). Equivalent education or demonstrable skills may be accepted
• Ability and desire to work remotely, with possible travel as needed

​

Familiarity with several of the following areas/technologies is preferred:

​

• Bitwarden
• Linux, Windows, and macOS
• Docker (Swarm Mode), Kubernetes, and Podman
• NFS and CIFS
• Bash and PowerShell
• Active Directory, LDAP, G Suite, Azure AD, Jumpcloud, Cloudflare and Okta
• GCP, AWS, and Azure
• Android and iOS
• GitHub
• NGINX
• SQL
• TCP/IP
• DNS
• HTTP
• SMTP
• SSO implementation and best practices (SAML and OpenID Connect)
• Integrating SCIM solutions
• TLS/SSL and PKI
• RESTful services / API’s

​

WHAT TO EXPECT IN THE INTERVIEW PROCESS

​

Selected candidates will be invited to schedule an introduction call and potentially progress through the following stages:

​

• Interview with Integration Engineering Manager
• Interview with Sr. Director, Customer Success
• Interview with Chief Sales Officer
• Interview with Chief Customer Officer

​

A FEW REASONS TO WORK WITH US

​

• Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations.
• Become an expert. You’ll get immersed in the prominent technology markets of security and open source software.
• We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world and take part in productive and fun meetups.
• Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development.

​

We recognize and understand that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you don’t meet 100% of the qualifications for the position, you should still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process.

​

A note to outside sourcers: We do not accept solicitations from recruiters, recruiting agencies, headhunters, or outsourcing organizations. Please remove us from all such contact lists.

​

Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts. 

​

Bitwarden truly cares and wants all Bitwarden users to have the best experience while accessing their sensitive information. The Solutions Engineering team works closely with the Integration Engineering and Sales teams to help users and all Bitwarden prospective customers meaningfully engage with Bitwarden products. The goal remains for all users to ultimately achieve their desired outcome and gain the knowledge and skills necessary for consideration of acquisition and production implementations. Team members have excellent product knowledge, superb technical skills, stellar grammar, attention to detail, and the ability to explain complicated things simply. Success is measured in diligence, precision, transparency, customer assessment and adoption. 

​

Bitwarden seeks a server and cloud enthusiast, with experience in both communicating about and deploying these technologies. You will become a Bitwarden product expert and handle business inquiries regarding our products, provide solutions for technical issues, design systems proof-of-concepts, ensure customer satisfaction, and bridge the gap between confusion and confidence for prospects looking to adopt Bitwarden. 

​

RESPONSIBILITIES

​

• Functioning as a Subject Matter Expert (SME) for Bitwarden and the Bitwarden suite of services
• Conduct engaging implementation-specific demos and product technical Q&A
• Attend deal cadence calls with Sales Account Executives to check in on pre-sales proof-of-concept progress and assist in planning and implementation as needed
• Report product feedback and feature requests to Product and Engineering teams
• Assist account executives with positioning new or upcoming product features to customers
• Build scripts, integrations, and examples for customers to test product functionality during pre-sales proof-of-concepts
• Work with the Sales Team to develop account strategies to build, mature and close pipeline
• Track the competitive landscape; provide technical depositioning information to account executives and prospects
• Provide assistance in responding to technical questions on requests for proposals, comments, and information
• Advising customers on industry best practices for the full stack of Bitwarden
• Working with enterprise prospects to solve issues and/or look ahead to identify solutions to situations they may face in the future
• Providing superb guidance and assistance for each business prospect or customer’s implementation of Bitwarden, integration with the rest of their technology stack, and general security
• Keep organized notes to champion’s feedback in collaborative sessions spanning the Bitwarden team to assist Bitwarden in not just meeting, but exceeding expectations
• Coordinate hand-off to Integration Engineering and Customer Success Engagement Management teams to move customer environments from proof-of-concept to production, ensuring product and service continuity

​

WHAT YOU BRING TO BITWARDEN

​

• Excellent English and grammar
• Excellent problem-solving skills (you might not know all the answers but you know how to find and communicate the solutions)
• Project planning, including collaborative and individual time management
• A passion for supporting your team members, growing together (technical ability and emotional intelligence), and sharing your knowledge with all
• A strong sense of empathy and the ability to advocate for others
• A passion for helping enterprise prospects interested in Bitwarden and best security practices.
• Experience from a previous technical position (e.g. Sales Engineer, Systems Engineer, Integration Engineer, DevOps Engineer, IT Infrastructure Engineer, etc). Equivalent education or demonstrable skills may be accepted
• Ability and desire to work remotely, with possible travel as needed

​

Familiarity with several of the following areas/technologies is preferred:

​

• Bitwarden
• Linux, Windows, and macOS
• Docker (Swarm Mode), Kubernetes, and Podman
• NFS and CIFS
• Bash and PowerShell
• Active Directory, LDAP, G Suite, Azure AD, Jumpcloud, Cloudflare and Okta
• GCP, AWS, and Azure
• Android and iOS
• GitHub
• NGINX
• SQL
• TCP/IP
• DNS
• HTTP
• SMTP
• SSO implementation and best practices (SAML and OpenID Connect)
• Integrating SCIM solutions
• TLS/SSL and PKI
• RESTful services / API’s

​

WHAT TO EXPECT IN THE INTERVIEW PROCESS

​

Selected candidates will be invited to schedule an introduction call and potentially progress through the following stages:

​

• Interview with Integration Engineering Manager
• Interview with Sr. Director, Customer Success
• Interview with Chief Sales Officer
• Interview with Chief Customer Officer

​

A FEW REASONS TO WORK WITH US

​

• Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations.
• Become an expert. You’ll get immersed in the prominent technology markets of security and open source software.
• We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world and take part in productive and fun meetups.
• Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development.

​

We recognize and understand that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you don’t meet 100% of the qualifications for the position, you should still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process.

​

A note to outside sourcers: We do not accept solicitations from recruiters, recruiting agencies, headhunters, or outsourcing organizations. Please remove us from all such contact lists.

​

Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts. 

​

Bitwarden truly cares and wants all Bitwarden users to have the best experience while accessing their sensitive information. The Solutions Engineering team works closely with the Integration Engineering and Sales teams to help users and all Bitwarden prospective customers meaningfully engage with Bitwarden products. The goal remains for all users to ultimately achieve their desired outcome and gain the knowledge and skills necessary for consideration of acquisition and production implementations. Team members have excellent product knowledge, superb technical skills, stellar grammar, attention to detail, and the ability to explain complicated things simply. Success is measured in diligence, precision, transparency, customer assessment and adoption. 

​

Bitwarden seeks a server and cloud enthusiast, with experience in both communicating about and deploying these technologies. You will become a Bitwarden product expert and handle business inquiries regarding our products, provide solutions for technical issues, design systems proof-of-concepts, ensure customer satisfaction, and bridge the gap between confusion and confidence for prospects looking to adopt Bitwarden. 

​

RESPONSIBILITIES

​

• Functioning as a Subject Matter Expert (SME) for Bitwarden and the Bitwarden suite of services
• Conduct engaging implementation-specific demos and product technical Q&A
• Attend deal cadence calls with Sales Account Executives to check in on pre-sales proof-of-concept progress and assist in planning and implementation as needed
• Report product feedback and feature requests to Product and Engineering teams
• Assist account executives with positioning new or upcoming product features to customers
• Build scripts, integrations, and examples for customers to test product functionality during pre-sales proof-of-concepts
• Work with the Sales Team to develop account strategies to build, mature and close pipeline
• Track the competitive landscape; provide technical depositioning information to account executives and prospects
• Provide assistance in responding to technical questions on requests for proposals, comments, and information
• Advising customers on industry best practices for the full stack of Bitwarden
• Working with enterprise prospects to solve issues and/or look ahead to identify solutions to situations they may face in the future
• Providing superb guidance and assistance for each business prospect or customer’s implementation of Bitwarden, integration with the rest of their technology stack, and general security
• Keep organized notes to champion’s feedback in collaborative sessions spanning the Bitwarden team to assist Bitwarden in not just meeting, but exceeding expectations
• Coordinate hand-off to Integration Engineering and Customer Success Engagement Management teams to move customer environments from proof-of-concept to production, ensuring product and service continuity

​

WHAT YOU BRING TO BITWARDEN

​

• Excellent English and grammar
• Excellent problem-solving skills (you might not know all the answers but you know how to find and communicate the solutions)
• Project planning, including collaborative and individual time management
• A passion for supporting your team members, growing together (technical ability and emotional intelligence), and sharing your knowledge with all
• A strong sense of empathy and the ability to advocate for others
• A passion for helping enterprise prospects interested in Bitwarden and best security practices.
• Experience from a previous technical position (e.g. Sales Engineer, Systems Engineer, Integration Engineer, DevOps Engineer, IT Infrastructure Engineer, etc). Equivalent education or demonstrable skills may be accepted
• Ability and desire to work remotely, with possible travel as needed

​

Familiarity with several of the following areas/technologies is preferred:

​

• Bitwarden
• Linux, Windows, and macOS
• Docker (Swarm Mode), Kubernetes, and Podman
• NFS and CIFS
• Bash and PowerShell
• Active Directory, LDAP, G Suite, Azure AD, Jumpcloud, Cloudflare and Okta
• GCP, AWS, and Azure
• Android and iOS
• GitHub
• NGINX
• SQL
• TCP/IP
• DNS
• HTTP
• SMTP
• SSO implementation and best practices (SAML and OpenID Connect)
• Integrating SCIM solutions
• TLS/SSL and PKI
• RESTful services / API’s

​

WHAT TO EXPECT IN THE INTERVIEW PROCESS

​

Selected candidates will be invited to schedule an introduction call and potentially progress through the following stages:

​

• Interview with Integration Engineering Manager
• Interview with Sr. Director, Customer Success
• Interview with Chief Sales Officer
• Interview with Chief Customer Officer

​

A FEW REASONS TO WORK WITH US

​

• Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations.
• Become an expert. You’ll get immersed in the prominent technology markets of security and open source software.
• We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world and take part in productive and fun meetups.
• Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development.

​

We recognize and understand that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you don’t meet 100% of the qualifications for the position, you should still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process.

​

A note to outside sourcers: We do not accept solicitations from recruiters, recruiting agencies, headhunters, or outsourcing organizations. Please remove us from all such contact lists.

​

As aPersonalization Producer L1 you will work with some of the world’s best known brands, setting them up for marketing success with our AI and workflow product from the start. You will be responsible for the configuration, implementation and maintenance of client campaigns within the Da Vinci platform. You will also work with our clients and client facing teams, to ensure that all requirements are accounted for and any technical details are properly communicated.

​

Responsibilities:

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• Develop a deep understanding of our platform
• Build, validate and QA campaigns based on detailed client briefs
• Reply to campaign requests from account managers and manage campaign builds using our ticketing system

​

Qualifications:

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• Experience with or interest in learning HTML/CSS
• Instinct to complete organized and well-documented work
• Experience with or interest in Email Marketing Strategy – logic segmentation and audience building
• Knowledgeable of Email service providers (ESP) and their common capabilities
• Strong troubleshooting and problem-solving skills
• Intellectual curiosity and a strong desire to learn

Role overview

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We are seeking a highly skilled and experienced People Strategist to join our CarOffer team. This position will play a pivotal role in shaping our organizational culture, driving employee engagement, development and implementing strategic People & Talent initiatives to support our business objectives.

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Reporting to the CarGurus' Director, People Strategist (Go To Market), you will partner with CarGurus People & Talent Centers of Excellence to co-create the P&T practices, policies and processes to enable the CarOffer business. This role will provide onsite guidance, coaching and alignment amongst the existing CarOffer P&T team members, while also being a trusted partner to the CarOffer Leadership team.

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This position will require a comfortability with ambiguity, excellent communication skills and confidence to make informed decisions in our fast-paced environment. This high-impact role is critical in our efforts to foster a high-performing and highly-engaged workforce.

​

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What you'll do

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• Cultivate a best-in-class employee experience by fostering and operationalizing a culture of excellence within the CarOffer People & Talent team, ensuring we are a team employees are excited to partner with.
• Strategic HR Planning: Collaborate across peer groups and with CarGurus Centers of Excellence to co-create People & Talent policies and processes
• Develop and implement P&T strategies aligned with the company's overall objectives. Collaborate with senior management to identify talent priorities and initiatives that support business growth and sustainability.
• Talent Acquisition and Management: Oversee the recruitment and selection process to attract top talent. Develop innovative strategies for sourcing, assessing, and onboarding new employees. Implement performance management systems to foster employee development and retention.
• Employee Relations: Serve as a trusted advisor to employees and management on all HR-related matters. Manage employee relations issues, including conflict resolution, disciplinary actions, and grievance procedures. Promote a positive work environment built on trust, respect, and open communication.
• Compensation and Benefits: In conjunction with CarGurus, develop and administer competitive compensation and benefits programs to attract and retain high-performing employees. Conduct regular market analyses to ensure our total rewards package remains competitive and aligned with industry standards.
• Training and Development: Design and implement training and development programs to enhance employee skills and competencies. Identify training needs, deliver learning initiatives, and measure the effectiveness of training interventions.
• HR Compliance: Ensure compliance with all relevant employment laws and regulations. Stay abreast of changes in legislation and industry best practices to mitigate legal risks and maintain a fair and equitable workplace.
• People Metrics and Analytics: Utilize metrics and analytics to track key performance indicators and measure the effectiveness of People programs and initiatives. Use data-driven insights to inform decision-making and drive continuous improvement.

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What you'll bring

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• 5-8 years of experience working across a wide range of Human Resources functions (experience as an HRBP is a bonus) with an ability to translate business needs into talent solutions that drive engagement and performance
• Proven experience in a fast-paced, high-growth technology company and/or start-up environment
• Experience working with high performing, driven commissions sales teams
• Experience managing employees/prospects in various stages of the immigration process (H1-B and green card)
• Demonstrated foundation of US employment law and experience applying it effectively as a trusted HR advisor
• Comfort navigating ambiguity and adapting to frequent change with excellent problem-solving skills and decision-making ability
• Entrepreneurial spirit, and a track record of taking initiative with excellent project management, negotiation and mediation skills
• Ability to work with a very high level of confidentiality and discretion
• An effective communicator and natural relationship-builder who can collaborate with and influence a variety of work styles and personalities

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Do you live and breathe the automotive world? At PistonHeads, the UK’s largest motoring community, we’re searching for a creative and passionate Events and Community Manager to fuel our vibrant community, both online and offline. From our legendary Sunday Services across the UK to our Annual Service at Bicester Heritage, and our yearly pilgrimage to Le Mans, you’ll be at the forefront of creating experiences that bring PistonHeaders together.

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We’re a small agile team; passionate about cars, our brand and constantly striving to be the best we can be. We have one million combined social followers across our channels and hundreds of thousands signed up to receive our emails, to drive traffic to our site to help sell cars faster. We are data-driven in our decision making and constantly test and experiment with our marketing channels to grow our audience and increase our classified lead conversion rates.

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Role overview

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The Events & Community Manager will play a crucial role in nurturing and growing our passionate PH community, curating memorable events that align with our online forums and marketplace. They’ll actively engage with the PistonHeads community, responding to feedback, connecting with members online, and creating seamless event experiences that enhance brand loyalty and drive marketplace growth. As an experienced event organiser, they will be responsible for finding new venues and managing events from start to finish, from briefing designers for marketing collateral to selling merchandise on the day.

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What you'll do

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• Manage, nurture and grow our event portfolio and event partnerships
• Pitching our events to secure exciting new venues around the UK
• Selling exhibition space and sponsorship
• Engage with our community online, curating discussions and promoting events in our forums
• Manage budgets including billing exhibitors and balancing expenditure
• Event operations including risk assessments and managing procurement for suppliers, contractors and talent
• Travel around the UK and to France for the set up and delivery of our events
• After each event, you’ll gather feedback from attendees and forum discussions to refine and enhance future events
• Develop social media and content strategies to promote events and encourage engagement
• Write compelling articles to promote events and review them afterwards
• Build and nurture relationships with the PistonHeads community at every event, online and offline
• Build, schedule and report on email campaigns
• Grow brand awareness across multiple platforms

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What you'll bring

​

• 3+ years’ experience working in a marketing or business development role
• Proven event organisation and delivery
• Good knowledge of luxury and performance cars
• Experience with copywriting to a very high standard
• Self-driven, creative and analytical
• Ability to travel and work weekends occasionally
• Experience using a social scheduling tool, such as Hootsuite or Buffer
• Experience using analytics tools such as Google Analytics
• Experience using an email marketing platform, such as Marketo, Sailthru or Mailchimp

Role overview

​

CarGurus is seeking a Lead User Experience Designer to drive the quality and consistency of user experiences across our consumer marketplace website, mobile apps, and car dealer offerings. This high-level individual contributor role will focus on elevating the UX design for multiple product areas and will play a crucial role in shaping the overall design direction for some areas of our mobile and web platforms. The ideal candidate will have deep expertise in design systems, both as a contributor and user, and be capable of guiding fellow designers, collaborating with cross-functional teams, and championing user-centered design throughout the organization.

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What you'll do

​

• Contribute as a hands-on designer for key projects, responsible for all end-to-end design work
• Serve as the primary design authority for specific UI areas, ensuring consistency and quality across multiple designers' work through effective use of the design system
• Ideate and develop early-stage concepts for new features and products, creating a foundation for further design exploration and validation
• As a design leader, help contribute to the development, implementation, and evolution of our design system, ensuring it meets the needs of all product areas and promotes consistency across the platform
• Collaborate with product leaders, product managers, engineers, and other designers to define and prioritize design initiatives that drive business value
• Develop and communicate UX design guidelines and best practices for CarGurus' experiences, aligning with business goals and user needs
• Create and review user flows, wireframes, prototypes, and high-fidelity designs for complex features and new product offerings, leveraging the design system effectively
• Assist in driving user research initiatives and usability testing programs, synthesizing insights to inform design decisions and product strategy
• Present design concepts, research findings, and design system updates to stakeholders at various levels of the organization
• Drive innovation in UX/UI design, keeping the team updated on industry trends and emerging technologies, particularly in the realm of design systems
• Balance technical constraints, business requirements, and user needs while maintaining a user-centric approach
• Provide mentorship and guidance to other designers, fostering a culture of design excellence and effective use of the design system
• Oversee and align the work of other more junior aligners, ensuring quality, consistency, and overall seamlessness in experience
• Work closely with other Leads to create a delightful end-to-end experience for the CarGurus platform

​

What you'll bring

​

• 8+ years of UX design experience, with a proven track record of working on complex, large-scale projects
• Experience in design systems, including experience in creating, implementing, and assisting in maintaining them in large-scale applications
• Strong conceptual thinking skills with the ability to generate innovative ideas and translate them into viable design solutions
• Experience in ideation techniques and early-stage concept development
• Strong visual design skills with an exceptional eye for detail and aesthetics
• Expert knowledge of UX/UI design principles, methodologies, and best practices across web and mobile platforms
• Impressive portfolio demonstrating your ability to solve complex design challenges, influence design direction, showcase early-stage ideation work, and contribute to/utilize design systems effectively
• Advanced skills in design tools such as Figma, with the ability to create high-fidelity prototypes and design specs that align with and contribute to the design system
• Excellent communication and presentation skills, with the ability to articulate design decisions, early concepts, and the value of design systems to both technical and non-technical audiences
• Strong understanding of user research methodologies and data-driven design practices
• Experience with Agile/Scrum methodologies and collaborating closely with product and engineering teams
• Familiarity with front-end technologies (HTML, CSS, JavaScript) and understanding of technical constraints in design implementation, particularly as they relate to design systems
• Knowledge of accessibility standards and commitment to creating inclusive design solutions
• Formal training in Design, HCI, or a related field is highly desirable
• Deep commensurate experience can substitute for formal education
• Experience in the automotive or e-commerce industry is a plus
• Knowledge of A/B testing and experimentation frameworks
• Familiarity with data visualization and analytics tools
• Experience with service design or customer journey mapping
• Published articles or conference presentations on UX topics, particularly related to design systems, are valued

Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts. 

​

As a Sales Development Representative (SDR) at Bitwarden, you will play a pivotal role as a Product Specialist, acting as the first point of contact for potential customers. Your responsibilities will include developing a deep understanding of our sales process, researching leads, initiating new relationships, and setting the stage for our sales team's success. You will engage in both inbound and outbound sales activities, showcasing our offerings compellingly through various channels.

​

This is an all-remote team and we’re looking for someone located in the U.S. We do not offer visa sponsorship at this time. 

​

RESPONSIBILITIES

​

• Proactively respond to inbound sales inquiries from potential customers and partners.
• Generate sales leads by effectively prospecting and engaging potential clients through outbound outreach.
• Manage and maintain both an inbound and outbound sales pipeline ensuring optimal lead and prospect qualification.
• Identify and respond to potential client’s needs and suggest appropriate solutions.
• Follow the sales playbook to guide sales leads through an Account Executive-led buying process.
• Adhere to service-level agreements on lead response time and follow-up intervals.

​

WHAT YOU BRING TO BITWARDEN

​

• 1 - 3 years of relevant sales experience in the technology / SaaS space.
• Strong verbal communication skills with the ability to quickly articulate technical information concisely.
• Effective problem-solving abilities, coupled with strong time management, and organizational skills.
• Innovative thinker who thrives in a dynamic and evolving environment.
• Collaborative team player willing to share best practices and learn from others.
• Demonstrates persistence, resilience, and a proactive approach to issue resolution.
• A 4-year degree or equivalent is preferred.

​

NICE-TO-HAVE’S

​

• Previous experience as a Sales Development Representative.
• Experience using a CRM tool such as HubSpot, Salesloft, or a similar engagement tool.
• Experience using prospecting tools like LinkedIn Sales Navigator, ZoomInfo, or similar, particularly in Enterprise B2B environments.

​

WHAT TO EXPECT IN THE INTERVIEW PROCESS

​

Selected candidates will be invited to progress through the following stages: 

​

• Screening Call with Recruiting Manager
• Interview with SDR Manager
• Interview with Productivity Leader
• SDR Skills Assessment
• Interview with CSO
• References

​

A FEW REASONS TO WORK WITH US

​

• Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations.
• Become an expert. You’ll get immersed in the prominent technology markets of security and open source software.
• We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world and take part in productive and fun meetups.
• Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development.

We are seeking a curiosity and data driven individual to join our growing team, reporting to our Director of Compute Capacity. This individual will drive optimized server and hardware deployments across all datacenters with a keen eye to budget management, assist in planning for future products, and advise on the state of our global capacity to both external and internal teams.

​

Responsibilities:

​

• Perform scenario analysis with a focus on impact to capacity utilization to advise on infrastructure projects under guidance
• Orchestrate capacity projects as part of larger infrastructure initiatives as it pertains to server, network and data center capacity
• Understand and analyze forecast changes/trends to develop and manage strategic deployment plans
• Partner with Procurement, Logistics, and Datacenter teams to execute and minimize risks on hardware deployment plans across all data centers
• Work with external vendors to determine the 12-mo supply view, address vendor challenges, and impact of hardware version changes
• Develop and maintain capacity dashboards to monitor and manage capacity shifts
• Provide support for sales, product, and external customer teams
• Analyze and understand various demand streams and product trends to deliver robust forecasts
• Build & run “what-if” capacity usage scenarios to support predictive budget planning and capacity impact
• Apply data analysis to inform business decisions prioritizing operational trade-offs and capital spend
• Distill large data sets to form recommendations to a larger cross-functional team

​

Requirements

​

• Minimum 3-5 years of prior experience in a planning role, preferably at an infrastructure company
• Comfortable with basic computing concepts and terminology
• Ability to effectively work and communicate with cross-functional teams to coordinate operations and activities between departments
• Experience in managing data structures (i.e. Excel, SQL, Looker/Tableau) to build reports and run analysis
• Ability to make recommendations in an ambiguous environment
• Interest in creating and streamlining processes
• Strong organizational and problem-solving skills
• Desire to work in fast-paced environment
• Exposure to—or interest in—cloud services, data center, networking and various types of server technology would be beneficial

​

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $100,000-$120,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

​

We are looking for an inquisitive analyst who enjoys applying data to help answer questions and provides timely and detailed reporting required by managers at all levels.  The successful candidate must have an appetite for investigating a variety of issues to enable teams to do more with data.

​

Reporting to the Manager of Data Science & Analytics for Capacity, this individual will help evolve our product database to meet ever-changing circumstances, help interpret forecast results, and help deploy solutions to solve analytic problems. They will visualize results and generate KPIs, reports, and dashboards.

​

Responsibilities

​

• Access Product and Capacity databases to support historical data tracking, forecasting, dashboarding, and reporting.
• Contribute to the development of data requirements for engineering teams to support new product launches and support evolving product roadmaps
• Collect, join, maintain data in support of team objectives, while helping improve data quality and integrity. Help digest data into consumable metrics for visualization.
• Identify concerns and work with your manager and other team members to develop measurements, collect data, and provide resolution to capacity related problems
• Incorporate product, hardware, and datacenter constraints into the solutions you support, to help ensure viability of the plans presented to stakeholders
• Gain understanding of various demand streams and product trends when sharing forecast predictions that will be actioned by the company
• Perform data analysis by distilling large data sets that inform business decisions for prioritizing operational trade-offs and capital spend
• Assemble data for capacity planning models and analytic tools that process relevant data and track capacity performance

​

Qualifications

​

• You excel at wrangling data, and this is your professional passion
• You have excellent SQL skills and understand core principles of database design
• You have experience working with Data Warehouses and/or Data Lakes

​

You have working experience with at least one programming languages like Python, R

​

• You are skilled at data visualization and working with BI software (e.g. Looker, Tableau, Power BI, Excel, Plotly, GGplot2, etc.)

​

What we Offer

​

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $115,000-$120,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

​

About the role:

​

The Fleet Monitoring & Analysis Team contributes to the automated provisioning and management of CoreWeave’s ever-expanding fleet of hardware nodes and node types by continually improving node and environmental monitoring and observability. Playing a central role in CoreWeave’s growth strategy, this team is a critical piece of our cohesive, zero-touch, and high-reliability fleet management engine.

​

We seek an Engineer to join the Fleet Monitoring & Analysis team to help us build, run, and refine our metrics, alerts, visualizations, and data-driven insights. This individual will join a team of mixed-skill engineers focused on elevating the art of managing high-performance hardware at scale. As a team member, you would have the opportunity to:

​

• Design and implement solutions to large-scale server observability to continually improve the stability of CoreWeave’s global hardware fleet.
• Adapt, extend, and implement open-source solutions to augment the depth and breadth of our visibility into our operating environment.
• Generate and maintain custom reports, alarms, and visualizations to help teams understand and respond to our growth and changes.
• Create test plans, deployment automation, dashboards, alerts, and insights into our fleet operations, as well as participate in the Fleet Engineering Developers’ on-call rotation.
• Grow, change, invest in your teammates, be invested in, share your ideas, listen to others, be curious, have fun, and, above all, be yourself.

​

Wondering if you’re a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are some qualities we’ve found compatible with our team. If a portion of this resonates with you, we’d love to talk.

​

• You have 2 or more years experience in a software or infrastructure engineering industry.
• You have experience in the domains of automation and orchestration workflows and are knowledgeable about server hardware, components, and related technologies and strategies for the management of physical infrastructure at scale.
• You have experience implementing metrics collection and alerting on standard platforms.
• You believe in the value of automation and will champion practices that drive reliability and prioritize the CoreWeave customer experience.

​

​

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $160,000-$185,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

​

CarOffer fully became part of the CarGurus (NASDAQ: CARG) family in 2023, and is an industry leader in the digital wholesale marketplace. We are automating a dealer’s ability to buy, sell, and trade cars. By bringing these two companies together, we are giving consumers and dealers alike the power to reach their destination through a full suite of digital transaction platforms.

​

This is a hybrid position based out of our Addison, TX office.

​

Role overviewCarOffer is seeking an experienced Senior Product Manager to join its Product team. The team is highly cross-functional, requires strong analytical skills, creative problem solving, and a keen eye for the drivers of product success. At CarOffer, a CarGurus company, you will be building a data and insights powered platform that enables teams to manage the entire wholesale transaction including everything from logistics to billing. In this role you will have the chance to chart a path for the next generation of our marketplace, ensure the improvement and reliability of key systems, and identify and drive opportunities for operational efficiency.

​

What you'll do

​

• Develop the vision and strategy for platform products that drive our operations forward.
• Identify user needs and translate those insights into impactful platform innovations.
• Solicit input via surveys, focus groups and direct 1-on-1 conversations to test and refine product initiatives.
• Partner closely with our engineering and design team to lead the discovery process and write detailed specs for development and messaging of these new products.
• Analyze data on product usage to drive product performance optimization.
• Work cross functionally with the broader business and effectively communicate team plans and results.
• Communicate with senior leaders across the company to define strategy, work plans and results of new product initiatives.

​

What you'll bring

​

• 5+ years of product management experience in a fast paced, dynamic environment.
• Have taken a lead product role in developing platform products to fuel operational efficiency.
• Strong analytical and creative problem-solving skills.
• Startup mentality; willing to pitch in wherever needed and wear many hats. Knows when to pivot.
• Excellent verbal and written communication skills and presentation experience.
• Ability and experience working and influencing cross-functionally with multiple teams across the organization.
• Ability to manage projects of varying size and scope simultaneously while prioritizing appropriately.
• Ability to effectively liaison with internal teams, and able to adapt style to work closely with varying personality types.

​

Learn More About CarOffer's Culture and Benefits Here: https://www.caroffer.com/about/careers

​

Senior Account Executives, Commercial at Movable Ink take a consultative, value-based approach to selling while they build revenue-generating relationships with digital marketing leaders. Our Senior Account Executives sell our innovative technology to senior executives in the Retail/eCommerce, Financial Services, Travel, and Entertainment verticals, and have the opportunity to experience the thrill of the win, enjoy high earnings and thrive in a fast-paced, start-up environment.

​

 Responsibilities:

​

• Penetrating assigned accounts through effective territory planning; building and closing a strong pipeline of net new logo opportunities across verticals.
• Working as a trusted advisor to deeply understand prospective and current client’s challenges and mapping Movable Ink solutions to help them achieve both digital marketing and broader company goals.
• Collaborate with Movable Ink’s customer success organization to optimize client value and drive upsell, cross-sell and renewals.
• Develop a sophisticated knowledge of the Movable Ink platform, partner network, and digital marketing landscape.

​

Basic Qualifications:

​

• 3+ years of successful experience selling SaaS marketing solutions to CEOs, CMOs, VPs and Directors of Marketing
• Technical aptitude and/or background in technology
• Solid understanding of the digital marketing landscape
• High performance in selling in a large geographic territory
• Proven track record of closing high quality deals
• A consultative sales style, strong experience selling solutions and the ability to thrive in a fast-paced environment
• Exceptional organizational, presentation, and communication skills – both verbal and written
• Knowledge of Movable Ink and/or Email Marketing is a plus

​

The base pay range for this position is $82,500/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

Senior Account Executives, Commercial at Movable Ink take a consultative, value-based approach to selling while they build revenue-generating relationships with digital marketing leaders. Our Senior Account Executives sell our innovative technology to senior executives in the Retail/eCommerce, Financial Services, Travel, and Entertainment verticals, and have the opportunity to experience the thrill of the win, enjoy high earnings and thrive in a fast-paced, start-up environment.

​

 Responsibilities:

​

• Penetrating assigned accounts through effective territory planning; building and closing a strong pipeline of net new logo opportunities across verticals.
• Working as a trusted advisor to deeply understand prospective and current client’s challenges and mapping Movable Ink solutions to help them achieve both digital marketing and broader company goals.
• Collaborate with Movable Ink’s customer success organization to optimize client value and drive upsell, cross-sell and renewals.
• Develop a sophisticated knowledge of the Movable Ink platform, partner network, and digital marketing landscape.

​

Basic Qualifications:

​

• 3+ years of successful experience selling SaaS marketing solutions to CEOs, CMOs, VPs and Directors of Marketing
• Technical aptitude and/or background in technology
• Solid understanding of the digital marketing landscape
• High performance in selling in a large geographic territory
• Proven track record of closing high quality deals
• A consultative sales style, strong experience selling solutions and the ability to thrive in a fast-paced environment
• Exceptional organizational, presentation, and communication skills – both verbal and written
• Knowledge of Movable Ink and/or Email Marketing is a plus

​

The base pay range for this position is $82,500/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

​

​

​

Account Executives at Movable Ink take a consultative, value-based approach to selling while they build revenue-generating relationships with digital marketing leaders. Our Account Executives sell our innovative technology to senior executives in the Retail/eCommerce, Financial Services, Travel, and Entertainment verticals, and have the opportunity to experience the thrill of the win, enjoy high earnings and thrive in a fast-paced, start-up environment.

​

Responsibilities:

​

• Penetrating assigned accounts through effective territory planning; building and closing a strong pipeline of net new logo opportunities across verticals.
• Working as a trusted advisor to deeply understand prospective and current client’s challenges and mapping Movable Ink solutions to help them achieve both digital marketing and broader company goals.
• Collaborate with Movable Ink’s customer success organization to optimize client value and drive upsell, cross-sell and renewals.
• Develop a sophisticated knowledge of the Movable Ink platform, partner network, and digital marketing landscape.

​

Basic Qualifications:

​

• 2+ years of successful experience selling SaaS marketing solutions to CEOs, CMOs, VPs and Directors of Marketing
• Technical aptitude and/or background in technology
• Solid understanding of the digital marketing landscape
• High performance in selling in a large geographic territory
• Proven track record of closing high quality deals
• A consultative sales style, strong experience selling solutions and the ability to thrive in a fast-paced environment
• Exceptional organizational, presentation, and communication skills – both verbal and written
• Knowledge of Movable Ink and/or Email Marketing is a plus

​

The base pay range for this position is $67,500/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

​

​

​

Account Executives at Movable Ink take a consultative, value-based approach to selling while they build revenue-generating relationships with digital marketing leaders. Our Account Executives sell our innovative technology to senior executives in the Retail/eCommerce, Financial Services, Travel, and Entertainment verticals, and have the opportunity to experience the thrill of the win, enjoy high earnings and thrive in a fast-paced, start-up environment.

​

Responsibilities:

​

• Penetrating assigned accounts through effective territory planning; building and closing a strong pipeline of net new logo opportunities across verticals.
• Working as a trusted advisor to deeply understand prospective and current client’s challenges and mapping Movable Ink solutions to help them achieve both digital marketing and broader company goals.
• Collaborate with Movable Ink’s customer success organization to optimize client value and drive upsell, cross-sell and renewals.
• Develop a sophisticated knowledge of the Movable Ink platform, partner network, and digital marketing landscape.

​

Basic Qualifications:

​

• 2+ years of successful experience selling SaaS marketing solutions to CEOs, CMOs, VPs and Directors of Marketing
• Technical aptitude and/or background in technology
• Solid understanding of the digital marketing landscape
• High performance in selling in a large geographic territory
• Proven track record of closing high quality deals
• A consultative sales style, strong experience selling solutions and the ability to thrive in a fast-paced environment
• Exceptional organizational, presentation, and communication skills – both verbal and written
• Knowledge of Movable Ink and/or Email Marketing is a plus

​

The base pay range for this position is $67,500/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

We are seeking a proactive and detail-oriented Inventory Control Specialist to join our dynamic team. If you are passionate about technology, logistics, and ensuring efficient asset management, we invite you to be a part of our exciting journey.

​

As an Inventory Control Specialist at CoreWeave you will be a critical contributor to the efficient operation of our data centers. You will be responsible for recording and tracking onsite assets, managing logistics, conducting audits, and ensuring that our equipment and resources are effectively utilized within your region. This role requires a strong attention to detail, excellent communication skills, and the ability to work collaboratively with cross-functional teams.

​

Responsibilities:

​

• Asset Tracking: Maintain an accurate inventory of all hardware and other IT assets within the data center region, including servers, networking equipment, and other hardware and materials.
• Logistics Management: Coordinate the shipping and receiving of IT materials and ensure their safe storage and distribution within the data center and to other facilities.
• Audits: Conduct ongoing audits of the asset inventory to verify accuracy and completeness, and make necessary updates to the inventory records.
• Resource Allocation: Collaborate with the operations team to allocate resources efficiently, ensuring that hardware and materials are available when needed and optimizing utilization.
• Documentation: Keep detailed records of inventory, shipments, and audits, and provide regular reports to management.
• Technology Skills: Utilize inventory management software and other tools to maintain accurate records.
• Communication: Maintain open and effective communication with various teams, including Operations, IT, Procurement, and Finance to ensure smooth workflow.
• Problem Solving: Identify and resolve discrepancies in inventory records and take proactive measures to prevent inventory-related issues.
• Travel: Be willing to travel (roughly 25%) within the designated region as needed to support inventory management and audits at various data center locations.

​

Qualifications:

​

• Proven experience in inventory management or a related field.
• Strong proficiency in Microsoft Excel.
• Familiarity with asset management software
• Excellent organizational and problem-solving skills.
• Detail-oriented with a high level of accuracy.
• A curious nature to identify and solve problems
• Effective communication and teamwork skills.
• Ability to adapt to a dynamic and fast-paced startup environment.
• Comfortable working in a data center environment, and ability to move and lift heavy objects
• Capable of flexing and pivoting as priorities shift
• A passion for technology and a willingness to learn about the latest advancements in cloud compute services.

​

If you are a motivated individual who thrives in a fast-paced environment and is excited about the opportunity to contribute to the success of a growing startup we encourage you to apply!

​

Role overview

​

As a Senior Salesforce Engineer, you will play a key role in developing, maintaining, and enhancing Salesforce-centered applications. Collaborating closely with stakeholders and Product Managers, you will evaluate the impact of new requirements on interconnected applications, ensuring the implementation of effective solutions. You will leverage your deep understanding of Salesforce architecture, application programming, and security principles to create scalable, high-performance solutions.

​

What you'll do

​

• Solution Design, Development & Deployment:

+ Lead the development of high-quality, complex code using Apex, LWC, SOQL, Visualforce, and declarative tools to build robust Salesforce customizations and integrations.

+ Ensure scalable and maintainable solutions by following best practices for both declarative and programmatic approaches.

+ Oversee package building, deployment across multiple environments, and manage the release cycle with proper versioning and rollbacks.

• Architecture, Performance & Scalability:

+ Actively participate in architectural decisions with a focus on optimizing performance, scalability, and security.

+ Conduct impact assessments for new requirements, ensuring alignment with both upstream and downstream systems and processes.

• API & Integration Management:  

​

+ Design, build, and manage integrations between Salesforce and external applications, including telephony, payment, live chat/SMS solutions.

+ Utilize REST APIs, Web Services, JSON, and Platform Events to create seamless connections between systems.

• Quality Assurance & Testing:  

​

+ Lead comprehensive quality testing efforts, including creating test plans, executing test cases, and tracking defects for enterprise applications.

+ Implement advanced testing strategies, such as automated and performance testing frameworks, to ensure the reliability and efficiency of Salesforce solutions.

• Analytics, Reporting & System Optimization:  

​

+ Leverage Salesforce analytics and enterprise-level tools to extract insights and drive data-driven decision-making.

+ Ensure the continuous optimization of system performance, monitoring for potential issues and areas for improvement.

• Troubleshooting & Root Cause Analysis:  

​

+ Lead troubleshooting and root cause analysis for both development and production environments.

+ Use system metrics and analysis to identify and resolve issues promptly, minimizing downtime and ensuring smooth operation.

• Collaboration & Continuous Improvement:  

​

+ Collaborate with stakeholders, peers, and junior team members to review technical designs, conduct peer reviews, and share best practices.

+ Work within an Agile methodology, ensuring iterative development and continuous feedback.

+ Stay updated on the latest Salesforce technologies and security trends, improving your skills in areas like performance enhancement and threat remediation.

​

​

What you'll bring

​

• Salesforce Expertise:

+ Strong knowledge of Salesforce Service and Sales Cloud, including opportunities, leads, Salesforce CPQ, cases, entitlements, Omni-Channel Routing, reporting, security/sharing, automation, and data imports.

+ Experience integrating Salesforce with document management, billing, and subscription management tools.

• Technical Skills:  

​

+ Proficiency in Apex, LWC, SOQL, Visualforce, and Platform Events.

+ Experience with REST APIs, Web Services, JSON, and other integrations.

+ Familiarity with AppExchange and the ability to quickly learn 3rd-party applications.

+ Proficiency with GitHub or a similar version control system.

+ Understanding of error monitoring tools and practices.

• Development Experience:  

​

+ Minimum of 5 years of experience working with Salesforce Sales and Service Cloud in a developer role.

+ 5+ years of professional experience administering and developing SaaS applications.

+ Experience with Java or similar object-oriented programming languages.

• Soft Skills:  

​

+ Strong presentation and communication skills, with fluency in professional English (verbal and written).

+ Ability to manage multiple projects simultaneously while meeting deadlines.

+ Experience working in Agile environments and collaborating with teams.

• Education & Certifications:  

​

+ Bachelor’s degree in Computer Science, Information Technology, or a related field.

+ Salesforce certifications such as Certified Administrator and Platform Developer I and II are preferred.

​

​

Our Journey at Keep

=======================

​

At Keep, we embarked on a mission with a powerful question: Why hasn't the banking experience caught up with the rapid pace of technology?

​

This continues to fuel our passion for reshaping the Canadian fintech landscape. We provide businesses with a comprehensive suite of cross-border banking services, offering everything from credit cards to deposit accounts, currency conversions, and revenue financing.

​

With a team of seasoned global startup veterans with successful exits, Keep is committed to leading the charge as Canada's next-generation fintech institution. Backed by VCs in the fintech sector, we're racing ahead, expanding our reach and impact like never before.

​

Keep Technologies Corp.

​

Location: 51 Wolseley Street, Toronto, ON M5T 1A4

​

Position: Software Engineering Manager (NOC20012)

​

About the Role

​

As a Software Engineering Manager at Keep Technologies Corp, you will play a pivotal role in driving our engineering projects to success. We are looking for a leader who is passionate about technology and innovation, and who can inspire and direct a talented team of engineers.

​

Key Responsibilities:

​

• Actively engage in the creation, development, and review of technical projects and the broader engineering activities of the department.
• Recruit, hire, and mentor staff, focusing on the development and maintenance of their skills in key areas.
• Effectively allocate, manage, and appraise the technical tasks of both departmental and project-specific groups.
• Oversee and secure necessary resources for project completion, encompassing the drafting of work specifications, formulation of project timelines, budgeting, risk assessment, and the selection of materials, equipment, team members, and external contractors.
• Establish and uphold guidelines, norms, and processes within the engineering and technical realms of the department.
• Assume responsibility for the oversight of organizational projects, aligning them with business objectives.
• Ensure the accuracy and excellence of comprehensive project plans that integrate all team functions.
• Lead multidisciplinary teams towards the achievement of stipulated goals, ensuring projects are delivered on time, within scope, and budget.

​

Employment Type: Full-Time Position

​

Travel Requirement: Occasional travel to the US or Mexico (1-2 times per year) for team gatherings.

​

Salary Range: $128,005 - $200,000 CAD Yearly

​

Benefits:

​

• Comprehensive health insurance
• Paid sick leave and holidays

​

Work Location: Ottawa, Ontario, Canada

​

Interested in Applying? Please send your application or any queries to our Head of People, Omar at omar@trykeep.com.

​

Qualifications:

​

• Bachelor’s degree in Engineering, Project Management, or a related field; Master’s degree preferred.
• A minimum of 5-10 years' experience in engineering and project management.
• Demonstrated leadership abilities, including experience in staff recruitment, supervision, and development.
• Proficiency in project management methodologies (e.g., Agile, Lean).
• A strong technical background with an understanding of engineering domains relevant to our projects.
• Exceptional communication skills, both verbal and written.
• Robust problem-solving and organizational capabilities.
• Familiarity with industry standards, norms, and regulations.
• Strategic thinking skills aligned with organizational objectives.
• Certifications such as PMP, CEM, etc., are advantageous.
• Excellent interpersonal skills for effective cross-departmental collaboration.

​

We are pleased to accept applications from underrepresented groups and encourage applications from Indigenous persons, youth, new immigrants, and persons with disabilities.

​

Want to Learn More?

=======================

​

Head over to our webpage to discover more about us. Take a peek at our Glassdoor profile to see what our Keepers are saying, and stay tuned for exciting updates on our LinkedIn page and learn about our values and benefits on our career page.

​

Commitment to Diversity and Inclusion

=========================================

​

Keep provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

​

Our Journey at Keep

=======================

​

At Keep, we embarked on a mission with a powerful question: Why hasn't the banking experience caught up with the rapid pace of technology?

​

This continues to fuel our passion for reshaping the Canadian fintech landscape. We provide businesses with a comprehensive suite of cross-border banking services, offering everything from credit cards to deposit accounts, currency conversions, and revenue financing.

​

With a team of seasoned global startup veterans with successful exits, Keep is committed to leading the charge as Canada's next-generation fintech institution. Backed by VCs in the fintech sector, we're racing ahead, expanding our reach and impact like never before.

​

About the Role

==================

​

Join us at Keep as a Sr. Product Designer, where your design expertise will directly shape the future of cross-border banking solutions. You’ll lead the design vision and execution for our suite of financial services, ensuring our products are user-centric, visually compelling, and seamlessly integrated into our customers' workflows. Your role will involve improving the overall user experience while collaborating closely with cross-functional teams to ensure alignment between design, product, and engineering.

​

Who We're Looking For

=========================

​

• 5+ years of experience in design and product management, with a portfolio showcasing your design process and outcomes.
• Proficiency in design tools sulikeketch, Figma, or Adobe Creative Suite.
• Strong understanding of user-centered design principles and methodologies.
• Experience conducting user research, usability testing, and user feedback analysis.
• Strong communication skills and ability to collaborate effectively with cross-functional teams.
• Passion for design and desire to create delightful user experiences.
• Startup experience preferred

​

Key Responsibilities

========================

​

• Collaborate with Product Managers: Improve the overall design process and ensure smooth coordination between teams.
• Ensure Design Quality: Maintain high standards of design quality and consistency across all projects.
• Solve UX Challenges: Identify and resolve user experience issues to enhance the product's usability and performance.
• Facilitate Cross-Team Collaboration: Implement effective handoffs between Product, Design, and Engineering for smooth execution.
• Lead UX Research: Conduct research and gather customer feedback to inform and guide design decisions.
• Manage the Design System: Oversee the design system, ensuring its accurate implementation and evolution across projects.

​

Why You Should be Excited About This Role

=============================================

​

• Play a pivotal role in shaping the future of Canadian fintech by driving key financial strategies and initiatives that fuel our growth.
• Lead a high-impact function with visibility across the organization, working closely with senior leadership to influence strategic direction.
• Collaborate with diverse teams across the company, gaining a comprehensive view of our operations and contributing to the success of cross-functional initiatives.
• Be part of a dynamic, innovative environment that values continuous improvement and where your contributions will directly impact the way businesses utilize cross-border banking solutions.
• Join a passionate team that fosters a culture of innovation, collaboration, and professional growth, allowing you to continuously evolve and take on new challenges.

​

Why Join Keep?

==================

​

• We're obsessed with investing in data-driven solutions and cutting-edge technologies.
• Be a part of a team that's rewriting the playbook for the Canadian fintech industry.
• Data is the fuel for our growth engine, and you'll be in the driver's seat shaping our data strategies.
• Embrace a fully inclusive and remote-friendly company culture that values diversity and work-life balance.
• Help us bring modern banking solutions to businesses, reshaping the banking experience for our customers.

​

Why This Might Not Be a Good Fit

====================================

​

• If you're a stickler for a highly structured environment with constant hand-holding, you might find our culture of autonomy and trust a bit different.
• If you're more of a slow-and-steady-wins-the-race kind of person, our fast-paced, dynamic environment might be a bit of a rollercoaster.
• Given the nature of our industry and our rapid growth, ambiguity and uncertainty are all part of the ride. If you prefer clear-cut structures or roles, you might find our dynamic environment a bit too adventurous.
• Collaboration is the heartbeat of Keep, and if you prefer to work in your own little bubble without engaging with the wider team, you might find our approach to teamwork a tad unconventional.

​

What’s the Interview Process Like?

======================================

​

1. People Screening to understand your experience and ensure a cultural fit
2. Portfolio review with one of our Senior Software Engineers
3. UX Design Challenge with our CTO
4. Dive into a Project Presentation, where you'll showcase your skills through a comprehensive project
5. References
6. Offer 🎉

​

Want to Learn More?

=======================

​

Head over to our webpage to discover more about us. Take a peek at our Glassdoor profile to see what our Keepers are saying, and stay tuned for exciting updates on our LinkedIn page and learn about our values and benefits on our career page.

​

Commitment to Diversity and Inclusion

=========================================

​

Keep provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

​

Our Journey at Keep

=======================

​

At Keep, we embarked on a mission with a powerful question: Why hasn't the banking experience caught up with the rapid pace of technology?

​

This continues to fuel our passion for reshaping the Canadian fintech landscape. We provide businesses with a comprehensive suite of cross-border banking services, offering everything from credit cards to deposit accounts, currency conversions, and revenue financing.

​

With a team of seasoned global startup veterans with successful exits, Keep is committed to leading the charge as Canada's next-generation fintech institution. Backed by VCs in the fintech sector, we're racing ahead, expanding our reach and impact like never before.

​

Engineering at Keep ⭐️

==========================

​

Our engineering process starts with building good problem statements and hypotheses before jumping into coding. As an Engineering Manager for our team, you will have a big influence on how we plan, prioritize, and execute our product roadmap, while you grow our engineers to excellence.

​

Our team is full of folks with high emotional intelligence. We do not believe in a culture with folks working in silos. We encourage people to work together as much as they feel like, enabling pair programming sessions within and across teams, coordinating engineering all hands meeting every two weeks with awesome presentations from the team, and building a culture where everyone feels they belong to the team. We will always listen to what you have to say.

​

Who We’re Looking For

=========================

​

• You have been a hands-on Engineering Manager with a proven track of at least 5+ years of cumulative industry experience.
• You have 2+ years of experience managing engineers working on early to mid-stage startups.
• You have been hands-on with JavaScript. We are looking for managers who have excellent coding and management chops.
• You have experience shipping code into production owning your work from definition through post-deployment analytics.
• You own a particular domain and lead its architecture to scale along the business.
• Your ability to write Technical Specs is outstanding and people look forward to reading your specs and building their own taking inspiration from yours
• You can build a culture of highly collaborative and high-performance members. You guide your team to follow best coding practices such as performing great code reviews, driving pair programming sessions, generating technical diagrams to understand the scope of a feature, and splitting work between the team. You lead your team by example.
• You excel at communication. There is no such thing as over-communication for our team, we always try to make things as crystal clear as possible.
• Brownie points if you have worked at a Fintech before.

​

Key Responsibilities

========================

​

• Lead Product and Technical Roadmap: Influence product planning, prioritize tasks, and ensure successful execution of the roadmap while owning technical domains and architecture.
• Mentor and Develop Engineering Talent: Grow the engineering team through guidance, mentorship, and fostering a collaborative and inclusive culture.
• Hands-On Technical Leadership: Actively participate in coding, particularly in JavaScript, while setting an example for the team through best coding practices.
• Promote Effective Collaboration: Encourage teamwork through pair programming, code reviews, and clear communication, ensuring a highly engaged and high-performing team.
• Write and Guide Technical Specifications: Create exemplary technical specifications that set the standard for the team and drive successful project execution.

​

Why You Should be Excited About This Role

=============================================

​

• Play a pivotal role in shaping the future of Canadian fintech by driving key financial strategies and initiatives that fuel our growth.
• Lead a high-impact function with visibility across the organization, working closely with senior leadership to influence strategic direction.
• Collaborate with diverse teams across the company, gaining a comprehensive view of our operations and contributing to the success of cross-functional initiatives.
• Be part of a dynamic, innovative environment that values continuous improvement and where your contributions will directly impact the way businesses utilize cross-border banking solutions.
• Join a passionate team that fosters a culture of innovation, collaboration, and professional growth, allowing you to continuously evolve and take on new challenges.

​

Why Join Keep?

==================

​

• We're obsessed with investing in data-driven solutions and cutting-edge technologies.
• Be a part of a team that's rewriting the playbook for the Canadian fintech industry.
• Data is the fuel for our growth engine, and you'll be in the driver's seat shaping our data strategies.
• Embrace a fully inclusive and remote-friendly company culture that values diversity and work-life balance.
• Help us bring modern banking solutions to businesses, reshaping the banking experience for our customers.

​

Why This Might Not Be a Good Fit

====================================

​

• If you're a stickler for a highly structured environment with constant hand-holding, you might find our culture of autonomy and trust a bit different.
• If you're more of a slow-and-steady-wins-the-race kind of person, our fast-paced, dynamic environment might be a bit of a rollercoaster.
• Given the nature of our industry and our rapid growth, ambiguity, and uncertainty are all part of the ride. If you prefer clear-cut structures or roles, you might find our dynamic environment a bit too adventurous.
• Collaboration is the heartbeat of Keep, and if you prefer to work in your own little bubble without engaging with the wider team, you might find our approach to teamwork a tad unconventional.

​

These are some things we recognize in our team!

===================================================

​

.png).png)What is our Interview Process?

==================================

​

1. Talk to someone from our people team (30 min): We would like to understand your experience and background.
2. Coding Interview (60 min): You will pair-program with one of our engineers to create a small prototype to solve a particular business problem.
3. High-level design (60 min): You will be given a product requirement and will design the software architecture of how we should implement that particular functionality.
4. Project Discussion (60 min): One of our Engineering Managers will dive deep into one or two of your most challenging projects.
5. CTO screening (45 min): Last but not least, meet our CTO. This round will be focused on knowing more about your past experiences and leadership style.
6. References
7. Offer 🎉

​

Want to Learn More?

=======================

​

Head over to our webpage to discover more about us. Take a peek at our Glassdoor profile to see what our Keepers are saying, and stay tuned for exciting updates on our LinkedIn page and learn about our values and benefits on our career page.

​

Commitment to Diversity and Inclusion

=========================================

​

Keep provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

​

Our Journey at Keep

=======================

​

At Keep, we embarked on a mission with a powerful question: Why hasn't the banking experience caught up with the rapid pace of technology?

​

This continues to fuel our passion for reshaping the Canadian fintech landscape. We provide businesses with a comprehensive suite of cross-border banking services, offering everything from credit cards to deposit accounts, currency conversions, and revenue financing.

​

With a team of seasoned global startup veterans with successful exits, Keep is committed to leading the charge as Canada's next-generation fintech institution. Backed by VCs in the fintech sector, we're racing ahead, expanding our reach and impact like never before.

​

About the Role

==================

​

Join us at Keep as a Sr Growth Ops Analyst, a role where your unique blend of experience in growth operations and strategic analysis becomes the backbone of our commitment to business excellence. In this pivotal position, you’re not just optimizing processes; you’re shaping our company’s future by driving key growth initiatives. Your strategic approach and profound understanding of growth operations will fuel the success and evolution of our initiatives in the fast-emerging landscape of fintech.

​

What We're Looking For

==========================

​

• Experience in early to mid-stage startups.
• Familiarity with sales and marketing automation tools such as Smart Lead, Leadfeeder, Unify, Warmly, Amplemarket, Clay, Expandi and LinkedIn Sales Navigator.
• Strong stakeholder management and communication skills.
• Ability to thrive in a fast-paced, unstructured environment.

​

Key Responsibilities

========================

​

• Vendor Selection and Evaluation: Identify and select the best tools and vendors for prospecting and marketing and sales automation, including AI-driven solutions.
• Tool Setup and System Building: Set up and integrate various automation tools, including AI tools, to build efficient systems for outbound and inbound sales efforts.
• Campaign Management: Create and manage email campaigns for both cold and warm outbound leads.
• Outbound Prospecting: Assemble lists of potential leads and manage outreach efforts through various channels like email, LinkedIn, and cold calling.
• Data Enrichment: Use tools, including AI-driven platforms, to enrich lead data, ensuring accurate and comprehensive information for outreach.
• Stakeholder Management: Communicate effectively with various stakeholders to ensure alignment and successful execution of campaigns.

​

Why You Should be Excited About This Role

=============================================

​

• Opportunity to join one of the fastest-growing Canadian startups in history at an early stage.
• Own a business-critical vertical with direct visibility from the C-suite and management.
• Operate cross-functionally with all Keep’s teams, including ops, engineering, finance, sales, and account management.
• Play a significant role in shaping the future of the Canadian fintech industry by driving strategic growth initiatives.
• Develop and implement impactful strategies that contribute to the exponential growth of our organization.
• Collaborate with a dedicated team that values innovation, encourages collaboration, and is committed to continual growth and improvement.
• Contribute to transforming how businesses perceive and utilize growth operations solutions in Canada.

​

Why Join Keep?

==================

​

• We're obsessed with investing in data-driven solutions and cutting-edge technologies.
• Be a part of a team that's rewriting the playbook for the Canadian fintech industry.
• Data is the fuel for our growth engine, and you'll be in the driver's seat shaping our data strategies.
• Embrace a fully inclusive and remote-friendly company culture that values diversity and work-life balance.
• Help us bring modern banking solutions to businesses, reshaping the banking experience for our customers.

​

Why This Might Not Be a Good Fit

====================================

​

• If you're a stickler for a highly structured environment with constant hand-holding, you might find our culture of autonomy and trust a bit different.
• If you're more of a slow-and-steady-wins-the-race kind of person, our fast-paced, dynamic environment might be a bit of a rollercoaster.
• Given the nature of our industry and our rapid growth, ambiguity and uncertainty are all part of the ride. If you prefer clear-cut structures or roles, you might find our dynamic environment a bit too adventurous.
• Collaboration is the heartbeat of Keep, and if you prefer to work in your own little bubble without engaging with the wider team, you might find our approach to teamwork a tad unconventional.

​

What’s the Interview Process Like?

======================================

​

1. People Screening to understand your experience and ensure a cultural fit.
2. Get on a call with Dan, our Business Data Lead 🔥
3. Get on a call with Oliver, Co-founder and CEO
4. Dive into a Project Presentation, where you'll showcase your skills through a comprehensive project.
5. References
6. Offer 🎉

​

Want to Learn More?

=======================

​

Head over to our webpage to discover more about us. Take a peek at our Glassdoor profile to see what our Keepers are saying, and stay tuned for exciting updates on our LinkedIn page and learn about our values and benefits on our career page.

​

Commitment to Diversity and Inclusion

=========================================

​

Keep provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

​

Our Journey at Keep

=======================

​

At Keep, we embarked on a mission with a powerful question: Why hasn't the banking experience caught up with the rapid pace of technology?

​

This continues to fuel our passion for reshaping the Canadian fintech landscape. We provide businesses with a comprehensive suite of cross-border banking services, offering everything from credit cards to deposit accounts, currency conversions, and revenue financing.

​

With a team of seasoned global startup veterans with successful exits, Keep is committed to leading the charge as Canada's next-generation fintech institution. Backed by VCs in the fintech sector, we're racing ahead, expanding our reach and impact like never before.

​

About the Role

==================

​

Join us at Keep as a Controller, where your expertise in financial management and strategic oversight will be pivotal in driving our financial success. In this role, you’ll oversee our financial operations, ensuring accuracy, compliance, and efficiency, while shaping the financial strategies that support our rapid growth. Your deep understanding of financial processes will ensure our operations are robust and scalable as we continue to expand in the fast-paced fintech landscape.

​

Who We're Looking For

=========================

​

• Strong leadership abilities, with experience mentoring and developing high-performing finance teams.
• Effective communicator, capable of conveying complex financial information to stakeholders at all levels.
• Meticulous in reviewing financial statements, ensuring accuracy and compliance with regulatory standards.
• Skilled in analyzing financial data, identifying trends, and making data-driven decisions to support the company’s growth.
• Adaptable and flexible, thriving in a fast-paced, high-growth environment while proactively seeking opportunities to improve processes.

​

Key Responsibilities:

=========================

​

• Oversee Financial Management: Manage budgeting, forecasting, cash flow, and financial reporting to support the company’s growth objectives.
• Ensure Accurate Accounting and Reporting: Lead the preparation of financial statements, manage audits, and ensure compliance with accounting standards.
• Implement Internal Controls: Design and maintain robust internal control systems to safeguard company assets and improve financial processes.
• Lead and Mentor Finance Team: Foster a high-performance culture, mentoring the finance team and collaborating with cross-functional teams on strategic initiatives.
• Provide Financial Insights: Deliver data-driven financial analysis and recommendations to senior management, supporting business decisions and growth strategies.

​

Why You Should be Excited About This Role

=============================================

​

• Play a pivotal role in shaping the future of Canadian fintech by driving key financial strategies and initiatives that fuel our growth.
• Lead a high-impact function with visibility across the organization, working closely with senior leadership to influence strategic direction.
• Collaborate with diverse teams across the company, gaining a comprehensive view of our operations and contributing to the success of cross-functional initiatives.
• Be part of a dynamic, innovative environment that values continuous improvement and where your contributions will directly impact the way businesses utilize cross-border banking solutions.
• Join a passionate team that fosters a culture of innovation, collaboration, and professional growth, allowing you to continuously evolve and take on new challenges.

​

Why Join Keep?

==================

​

• We're obsessed with investing in data-driven solutions and cutting-edge technologies.
• Be a part of a team that's rewriting the playbook for the Canadian fintech industry.
• Data is the fuel for our growth engine, and you'll be in the driver's seat shaping our data strategies.
• Embrace a fully inclusive and remote-friendly company culture that values diversity and work-life balance.
• Help us bring modern banking solutions to businesses, reshaping the banking experience for our customers.

​

Why This Might Not Be a Good Fit

====================================

​

• If you're a stickler for a highly structured environment with constant hand-holding, you might find our culture of autonomy and trust a bit different.
• If you're more of a slow-and-steady-wins-the-race kind of person, our fast-paced, dynamic environment might be a bit of a rollercoaster.
• Given the nature of our industry and our rapid growth, ambiguity and uncertainty are all part of the ride. If you prefer clear-cut structures or roles, you might find our dynamic environment a bit too adventurous.
• Collaboration is the heartbeat of Keep, and if you prefer to work in your own little bubble without engaging with the wider team, you might find our approach to teamwork a tad unconventional.

​

What’s the Interview Process Like?

======================================

​

1. People Screening to understand your experience and ensure a cultural fit
2. Get on a call with Josh our Finance Lead and Capital Markets Lead
3. Get on a call with Oliver our CEO
4. Dive into a Project Presentation, where you'll showcase your skills through a comprehensive project
5. References
6. Offer 🎉

​

Want to Learn More?

=======================

​

Head over to our webpage to discover more about us. Take a peek at our Glassdoor profile to see what our Keepers are saying, and stay tuned for exciting updates on our LinkedIn page and learn about our values and benefits on our career page.

​

Commitment to Diversity and Inclusion

=========================================

​

Keep provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

​

Our Journey at Keep

=======================

​

At Keep, we embarked on a mission with a powerful question: Why hasn't the banking experience caught up with the rapid pace of technology?

​

This continues to fuel our passion for reshaping the Canadian fintech landscape. We provide businesses with a comprehensive suite of cross-border banking services, offering everything from credit cards to deposit accounts, currency conversions, and revenue financing.

​

With a team of seasoned global startup veterans with successful exits, Keep is committed to leading the charge as Canada's next-generation fintech institution. Backed by VCs in the fintech sector, we're racing ahead, expanding our reach and impact like never before.

​

Don't see a position that matches your background and career goals today? We'd still love to hear from you! Our team is growing, and new positions are being opened regularly. If you are passionate about Fintech and making a difference for small and midsize businesses, please submit your application so we can contact you when the right position becomes available.

​

Why You Should Join Keep

----------------------------

​

• Keepers love working here because we listen to each other and strive for everyone’s success.
• We are remote-first, so you can work from anywhere if your hours overlap with EST.
• Our team values work-life balance, offering 25 days of personal time off annually.
• We provide insurance for you and your family, regardless of your location.
• We meet at scenic locations for offsites—recently, the team had a blast in Cancun, Mexico!
• With our rapid growth, you’ll have the chance to shape your role as we evolve.
• We solve tough problems, so you’ll always face exciting challenges and learn something new.

​

Why This Might Not Be a Good Fit

------------------------------------

​

• If you're a stickler for a highly structured environment with constant hand-holding, you might find our culture of autonomy and trust a bit different.
• If you're more of a slow-and-steady-wins-the-race kind of person, our fast-paced, dynamic environment might be a bit of a rollercoaster.
• Given our industry's nature and rapid growth, ambiguity, and uncertainty are all part of the ride. If you prefer clear-cut structures or roles, you might find our dynamic environment a bit too adventurous.
• Collaboration is the heartbeat of Keep, and if you prefer to work in your own little bubble without engaging with the wider team, you might find our approach to teamwork a tad unconventional.

​

Want to Learn More?

=======================

​

Head over to our webpage to discover more about us. Take a peek at our Glassdoor profile to see what our Keepers are saying, and stay tuned for exciting updates on our LinkedIn page and learn about our values and benefits on our career page.

​

Commitment to Diversity and Inclusion

=========================================

​

Keep provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

​

Role Overview

​

The Manager, Field Sales - West is responsible for leading, coaching, and developing a high-performing sales team at the individual level. The Manager, Field Sales – West will be responsible for contributing to and executing the strategic direction as set forth by the Director, Field Sales and VP of Sales. The successful candidate will have experience working in a fast-paced sales environment with high-growth expectations concentrating on ever increasing complicated product offerings. The Sales Manager will own a segment of the business, and will be responsible to delivering against sales targets, while contributing to the successful rollout of new products to existing customers, renewal of existing customers and acquisition of new customer partnerships.

​

What you'll do  

​

• Directly manage, coach, and develop a 6-person field sales team regionalized within the continental US.
• Work cross-functionally with other departments to communicate the needs of CarGurus customers and product requirements.
• Utilize an analytical mindset that allows for deeper inspection of individual, team, and segment level pipeline development and forecasting.
• Bring a growth mind-set to the team while continually driving accountability, trust, and integrity.
• Spearhead the rollout of new products and programs, ensuring that reps are adequately trained and confident for significant client adoption.
• Effectively communicates, formally and informally, up and down the organization.
• Contribute to all aspects of sales management administration (forecasting, region reviews, etc.).
• Comfortable and proficient in the implementation of sales processes and methodologies.
• Continual spot coaching, as well as organized sessions in the interest of up-skilling members of the team on a professional, personal, and financial basis.
• Speaking engagements and face-to-face responsibilities as required.
• Get in the trenches to strategize and help to move deals across the line with the team.
• Travel into market with team members to provide in-field coaching and development.

​

What you'll bring

​

• BA/BS minimum.
• Previous management and leadership experience required.
• Track record of success and achievement in sales and other pursuits.
• Experience selling SaaS or other internet/technology subscriptions a strong plus.
• Effective user of technology tools, including CRM and Looker, to improve sales performance.
• Ambitious sales leader committed to the success of his/her team.
• Exceptional credibility with previous team members and organizations.
• Strong track record of decisiveness and accountability in previous roles.
• Proven approach of providing servant leadership through emotional intelligence and “grit."

CoreWeave is looking for a seasoned Client Director to manage 1-2 strategic global enterprise accounts. This individual will be responsible for driving account growth, fostering long-term partnerships, and ensuring the successful delivery of solutions. The ideal candidate has extensive experience in enterprise account management within the hyperscalers, with a proven ability to influence C-level executives and execute complex, multi-year engagements. At CoreWeave, we are building the next generation public cloud for accelerated workloads. 

​

Responsibilities:

​

• Own the relationship and be the single point of contact for 1-2 strategic global accounts, ensuring consistent value delivery and account growth.
• Develop and maintain a deep understanding of the client's business objectives, challenges, and industry trends to identify opportunities for service expansion.
• Collaborate with internal teams, including Solutions Architects, Engineering, Product, and Support, to ensure the seamless delivery of solutions.
• Create and implement detailed account plans focused on driving new revenue, increasing adoption, and optimizing the client’s use of cloud services.
• Regularly engage with key client stakeholders at the executive level to review performance, identify challenges, and ensure strategic alignment.
• Lead contract negotiations, renewals, and expansion discussions to ensure favorable terms and long-term partnerships.
• Drive customer satisfaction and work to resolve escalated issues by coordinating with cross-functional teams to deliver exceptional client outcomes.
• Travel up to 35% to meet with clients and prospects, attend industry events, and participate in on-site meetings.

​

Qualifications:

​

• 10+ years of experience in sales, with 5+ years managing strategic enterprise accounts, preferably within hyperscalers (AWS, GCP, Azure).
• Demonstrated ability to manage and grow 1-2 high-value, global enterprise accounts with a focus on long-term, complex engagements.
• Proven track record in developing and executing account strategies to drive adoption, consumption, and expansion of cloud services or SaaS solutions.
• Deep understanding of cloud infrastructure, enterprise technology stacks, and how to map customer needs to specific solutions.
• Strong ability to influence C-level executives and key stakeholders to align solutions with their business goals.
• Excellent communication, negotiation, and presentation skills with a consultative sales approach.
• Bachelor's degree in Business, Engineering, or related field; advanced degree or relevant certifications a plus.

​

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position of $175,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience

​

As a Principal Infrastructure Engineer on the Movable Ink DaVinci Platform, you will play a pivotal role in shaping the direction and execution of our infrastructure strategy.  You will be responsible for driving key initiatives that enhance the scalability, reliability, and security of our infrastructure platform and the systems and services that run on it. Your leadership and deep technical expertise will be critical in ensuring our infrastructure meets the growing demands of our business and enables the continued improvement of our developer productivity.  You will collaborate closely with Engineering Managers, the SRE team, VP of Engineering and other key stakeholders to deliver high-quality, observable, and scalable solutions.

​

This is a great opportunity to establish the foundational core infrastructure for a very fast growing and fast moving part of Movable Ink.

​

The role will be reporting to the Site Reliability Engineering Manager.

​

​

Responsibilities:

​

• Set the technical vision for the Da Vinci Platform core infrastructure and lead its roadmap.
• Shape and refine the Incident Management framework for DaVinci in collaboration with the SRE team, ensuring efficient and effective response to incidents.
• Lead the migration of all service infrastructure to Infrastructure as Code (IaC) using Terraform, establishing best practices and ensuring consistent, repeatable deployments.
• Own the Telemetry & Monitoring platforms on DaVinci, ensuring comprehensive observability and proactive issue detection.
• Cloud Cost Optimization: Lead cloud cost optimization efforts on GCP, planning and implementing strategies to maximize value and minimize waste.
• Infrastructure Security Audits: Own infrastructure security audits and compliance, ensuring adherence to industry standards and best practices.
• Global Datacenter Architecture: Own the global datacenter architecture & topology for DaVinci, ensuring a robust and scalable infrastructure.

​

​

Qualifications:

​

• 10+ years of technical hands-on experience in cloud infrastructure, network engineering or software engineering running distributed systems at scale.
• 5+ years of operational experience running distributed systems in GCP.
• Degree in computer science or equivalent experience.
• Proven track record of leading complex, high-impact projects across distributed systems, with a focus on scalability, reliability, and security.
• Extensive hands-on experience with AWS or GCP as an individual contributor, with a strong focus on GCP.
• Deep understanding of modern infrastructure management tools and processes, including Terraform, Kubernetes, and ArgoCD.
• Hands-on experience in operating Kubernetes clusters and Kubernetes based workloads including troubleshooting deployments and GKE configuration.
• Professional experience working with programming languages such as Python, Go, or similar.
• Expertise in managing and optimizing telemetry, monitoring, and secrets management platforms.
• Experience with disaster recovery planning, cloud cost optimization, and network topology design.
• Strong experience in infrastructure security audits, compliance, and global datacenter architecture.
• Excellent problem-solving and communication skills, with the ability to collaborate effectively with cross-functional teams including product managers, engineering leadership, software engineers, and site reliability engineers.
• Experience or exposure to GCP data and AI services such as DataProc, BigQuery and Vertex are a plus.

​

​

The base pay range for this position is $220,000 - $240,000 USD/year. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

The Data Center Technician must work well with others and will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position involves hardware and network diagnostics followed by physical repair and may include participation in an on-call rotation. 

​

• Maintain data center operations to ensure availability and reliability of service levels
• Conduct hardware and network diagnostics and repairs
• Root cause analysis of hardware and software failures
• Training of internal teams
• Development of documentation
• Provide technical support to data center teams
• Development of scripts to update server and networking hardware
• Maintain inventory
• Assemble and install equipment
• Perform maintenance of test and tools equipment
• Occasional travel to other data centers as needed

​

Requirements:

​

• Computer Hardware experience (troubleshooting, assembling)
• Linux Operating System experience
• All physical requirements are expected with reasonable accommodations
• Candidates should be able to lift up to 50lbs and/or work in elevated locations
• Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed
• Excellent time management, organizational and communication skills
• Must be able to prioritize tasks and react quickly to issues

​

Education/Experience

​

Hands-on OR educational based experience with any of the following areas:

​

• Computer Hardware, including troubleshooting and repair skills experience
• Five years Data Center experience (minimum)
• Computer Networking experience
• Python, Bash or other scripting languages experience
• Experience with Cisco IOS and/or Juniper JunOS
• An Associates Degree or equivalent experience in an IT related field

The Data Center Technician must work well with others and will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position involves hardware and network diagnostics followed by physical repair and may include participation in an on-call rotation. 

​

• Maintain data center operations to ensure availability and reliability of service levels
• Conduct hardware and network diagnostics and repairs
• Root cause analysis of hardware and software failures
• Training of internal teams
• Development of documentation
• Provide technical support to data center teams
• Development of scripts to update server and networking hardware
• Maintain inventory
• Assemble and install equipment
• Perform maintenance of test and tools equipment
• Occasional travel to other data centers as needed

​

Requirements:

​

• Computer Hardware experience (troubleshooting, assembling)
• Linux Operating System experience
• All physical requirements are expected with reasonable accommodations
• Candidates should be able to lift up to 50lbs and/or work in elevated locations
• Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed
• Excellent time management, organizational and communication skills
• Must be able to prioritize tasks and react quickly to issues

​

Education/Experience

​

Hands-on OR educational based experience with any of the following areas:

​

• Computer Hardware, including troubleshooting and repair skills experience
• Five years Data Center experience (minimum)
• Computer Networking experience
• Python, Bash or other scripting languages experience
• Experience with Cisco IOS and/or Juniper JunOS
• An Associates Degree or equivalent experience in an IT related field

Hi, I'm Debbie, a Technical Support Manager at Customer.io. I’m looking for a Technical Support Engineer to join our growing team based in the EMEA region.

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Are you an early riser who loves getting a jump on the day? As a Technical Support Engineer with a 6am start time, you'll be ahead of the game, providing exceptional support to our global customers. By starting early, you’ll have more time to enjoy your afternoons and create a work-life balance that suits your lifestyle.

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If you're ready to make an impact, work with cutting-edge technology, and still have time for your passions after work, this role is perfect for you!

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As a Technical Support Engineer, you’ll communicate directly with our customers via our Support Center. Our team is especially excited to hear from folks with Technical Support backgrounds who have experience communicating technical tasks mostly over email—a strong ability to communicate in writing is more than nice to have.

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On a day-to-day, you’ll triage a diversity of support tickets as well as work on process improvement, and conduct regular touch points with our Product and Customer Success teams. You'll also help new and existing customers get up and running with our product, diagnose tricky situations, and aid companies in achieving their business goals. Our TSEs have contact with more customers than anyone else in the company, so you’re our secret sauce to ensure we provide a remarkable customer experience. Our customers are core to everything we do (it’s in our name!) - so it's key to bring your passion to customers and help solve their problems to advocate for product improvements.

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Today, our Technical Support team is powered by Zendesk for ticketing, Linear for bug tracking, and Zapier for automating support team workflows. We support our customers through email and live chat. While we mostly interact with each other through Notion and Slack, it’s not uncommon for us to jump on a Zoom or Roam pairing session or a video call to clarify customer scenarios or share tips to remedy customer issues.

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Are you interested in growth opportunities? So are we. Our Technical Support Team offers various career paths, such as our Engineering, Product, or Customer Success Teams. We're looking for folks who want to develop professionally as Customer.io grows.

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What we are looking for:

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• Located in the EMEA region
• Please note that this role requires a start time of 6:00 AM Dublin (GMT)
• Experience in a technical support role and/or customer-facing role
• Familiarity or comfort with offering live channel support
• An understanding of basic programming concepts (API, variables, if-else statements, loops, etc.). If you know some Javascript, too, that's even better!
• Excellent written and verbal communication skills
• Be motivated with a self-starter attitude
• Previous work for a SaaS company or an understanding of technical platforms
• Ability to work in a fast-paced, team environment
• Experience with the Marketing Automation industry a plus or supporting email marketing/business communication tools!

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About you:

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• You love technical problem-solving and demonstrate curiosity.
• You enjoy helping others with your technical knowledge and take pride in your work.
• You see every support interaction as an opportunity to improve the customer experience.
• You take ownership of delivering results and get satisfaction from getting things done.
• You’re passionate about learning new things.
• You’re not afraid to ask questions if you’re confused about how something works.
• You understand written communication is not always flawless and assume the best intentions during interactions with customers and your team. Empathy is one of your strongest attributes.

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About Customer.io

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Our mission at Customer.io is to power automated communication that people like to receive. Today, over 7,200 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

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We are offering a starting salary of $70,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.

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Benefits at Customer.io include:

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• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks of paid parental leave (including adoption and foster care)
• 100% paid insurance premiums for you and your dependents
• 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
• $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

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As part of our pre-employment process, all final candidates will be asked to complete a background check and employment verifications.

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Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

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Join us!

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Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

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How to apply

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Apply at the link below and tell us why you're interested in the position! We plan to respond to all applicants with a status update about your application.

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Here's what you can expect from our hiring process:

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1. 30-minute video interview with Maria Diaz, Recruiter
2. 45-minute video call with Debbie Otuagomah, Technical Support Manager
3. A take-home assignment to prepare for your next interview
4. 60-minute video call with two potential teammates to go over the take-home assignment
5. 30-minute video call with Michelle, Director of Technical Support

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