Hi, We're Aristocrat!

Obecnie poszukujemy Inżyniera DevOps do naszego zespołu.

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Czym będziesz się zajmować

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• Administracja platformami internetowymi w środowiskach produkcyjnych/UAT — w środowiskach lokalnych i chmurowych;
• Utrzymanie, wsparcie i konfiguracja infrastruktury IT;
• Tworzenie automatyzacji przy użyciu Ansible, Bash, PowerShell;
• Opracowywanie rozwiązań monitorujących;
• Administracja serwerami Microsoft;
• Administracja serwerami Linux;
• Administracja i rozwiązywanie problemów z IIS, Apache, Nginx.

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Nasze oczekiwania

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• Co najmniej 3-letnie doświadczenie w zarządzaniu środowiskami produkcyjnymi Microsoft i Linux;
• Doświadczenie z Terraform, Ansible, Kubernetes, Kafka, HAProxy, Redis;
• Umiejętność rozwiązywania problemów na platformach Linux/Windows;
• Znajomość Azure DevOps;
• Doskonałe umiejętności rozwiązywania problemów oraz pozytywne nastawienie na obsługę klienta.
• Chęć reagowania na pilne problemy także poza standardowymi godzinami pracy.

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Opis firmy  

Proces rekrutacji oraz przydział obowiązków zawodowych będzie obsługiwany przez firmę Aristocrat. Jednak to stanowisko będzie zatrudnione za pośrednictwem naszego zaufanego zewnętrznego partnera – Profesjonalnej Organizacji Pracodawców (PEO). PEO zajmie się wypłatą wynagrodzeń, świadczeniami oraz administracją kadrową, zapewniając płynne doświadczenie związane z zatrudnieniem.  

Aristocrat Interactive  

Aristocrat Interactive to regularna działalność online w zakresie gier na prawdziwe pieniądze (Real Money Gaming – RMG) firmy Aristocrat Leisure Limited (ASX: ALL). Powstała w 2024 roku w wyniku połączenia działalności Anaxi i NeoGames (Anaxi, NeoGames, Aspire Global, BtoBet i Pariplay). Firma jest liderem w branży, oferującym rozwiązania w zakresie treści i technologii dla regulowanych gier online na prawdziwe pieniądze. Jej kompleksowa oferta obejmuje treści, autorskie platformy technologiczne oraz szeroką gamę usług dodatkowych w obszarach takich jak loterie internetowe (iLottery), gry kasynowe online (iGaming) i zakłady sportowe online (Online Sports Betting – OSB).  

O Aristocrat  

Aristocrat Leisure Limited (ASX: ALL) to wiodąca firma tworząca treści do gier, wykorzystująca technologię do dostarczania najlepszych na rynku gier kasynowych, gier mobilnych i gier online na prawdziwe pieniądze, które zapewniają rozrywkę milionom graczy na całym świecie. Z siedzibą główną w Sydney, w Australii, Aristocrat działa w ramach trzech jednostek biznesowych: regulowanej działalności na rynku gier stacjonarnych (Aristocrat Gaming), kasyno społecznościowe (Product Madness) oraz regulowanych gier online na prawdziwe pieniądze (Aristocrat Interactive). Nasz zespół, liczący ponad 8,500 osób na całym świecie, jednoczy się wokół misji firmy – przynoszenia radości życia poprzez moc zabawy.

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Nasze wartości

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• Gracze przede wszystkim
• Moc talentów
• Razem jesteśmy wybitni
• Dobra firma – dobrzy obywatele

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Wymagane podróże służbowe

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None

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Dodatkowe informacje

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W zależności od charakteru stanowiska, konieczna może być rejestracja w Nevada Gaming Control Board (NGCB) i/lub innych jurysdykcjach regulujących granie, w których działamy.

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W chwili obecnej nie jesteśmy w stanie zapewnić sponsoringu wiz pracowniczych w związku z tym stanowiskiem. Kandydaci muszą posiadać upoważnienie do pełnoetatowej pracy w miejscu, w którym ogłoszono nabór na to stanowisko, bez konieczności korzystania obecnie oraz w przyszłości ze sponsoringu w celu otrzymania wizy.

Create innovative game concepts and lead game development from inception to release. Generate high accuracy and computational efficient program for simulations at the order of trillion cycles and perform theoretical proofs whereas applicable. Document game rules, pay profiles, and math summaries prior to formal submission. Participate in team concept brainstorming sessions. Provide guidance for engineering/art/QA teams on game math related joint efforts. The ideal candidate will: have experience in slot game design, be able to draw conclusions and drive game design decisions from analyses and be able to work effectively with teams across the organization.

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• Independently come up with new game concepts and convert them into game math without assistance
• Full knowledge of the development process, the interdependencies, the stakeholders from concept to submission to regulators
• Resolve and/or answer queries from the game development team with minimal support
• Recognize trends within the global marketplace towards the development of next generation games
• Review game software during development to verify gameplay and ensure that all game elements are of high quality
• Create and maintain all documents and files required for game development and submission to external regulators
• All other duties as assigned

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What We're Looking For

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• Bachelor’s degree in Mathematics, in a specific area or related field
• Requires a minimum of two years of experience in game design and development
• Proficient in Excel, Word, and Visual Studio
• Sound understanding of mathematical concepts and tools in gaming
• Ability to think innovatively
• Thinks big and adapts to change in a creative environment
• Self-driven, responsible and detail-oriented person who can multi-task and deliver high quality work on time
• Ability to work in teams and collaborate with creative and technical disciplines

​

Why Aristocrat?

​

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

​

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

​

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

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Up to 25%

​

Pay Range

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$97,405 - $180,895 per year

​

Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.

​

This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at https://atibenefits.com/.

​

Additional Information:

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

This role will require an individual that is an industry expert on all things Video Keno, Video Poker, Video Roulette, Video Slots and Video Blackjack, and Class II slot games, understanding the player dynamics as well as the necessary features that players are looking for. The right person will be able clearly define both the short and long term product roadmap and be able effectively communicate these as well as to sell the benefits of the chosen paths to the studio, the commercial team and to the sales team. This position will have critical roles in supporting commercial and sales, as well as leading the development of the product lines. The position will report to the Senior Director, Specialty Products in the Corporate Organization, and will work closely with the other Global Product Management Team members.

​

What you'll do

​

• Drive content roadmaps and partner with our world class creative studios to make it happen.
• Key partner in building out strategy and roadmaps for our business line.
• Collaborate with different internal teams to negotiate features and timelines that ensure your products are world class.
• Build requirements and ensure all games are meeting our strategic objectives.
• Work closely with our global Insights teams, undertake research, building insights on the market to equip development teams.
• Conduct market research and analysis to ensure product is competitive in the gaming industry.
• Build highly collaborative relationships with the platform, hardware, technology product management teams as well as with the commercial strategy, Sales, and Studio teams to achieve the role of trusted partner and strategic advisor

​

What We're Looking For

​

• Minimum 5 years experience in product management with experience in slots and knowledge in gaming jurisdictional requirements is highly preferential – a passion for slots and the gaming industry is crucial
• Bachelor’s Degree in Business Administration, Economics, Finance, Marketing, Communications, or related fields
• Extensive senior level experience with content & portfolio planning, and throughout full life cycle of games – concept to execution
• Strong analytical skills and ability to uncover gaps, trends and identify opportunities in the market
• Develop and review product with D&D to ensure new developments are built to spec, meet our strategic objectives regarding both our company and competitor products
• Identify and define trends, gaps and solutions to meet changing market requirements and competitors’ products
• Sales Engagement – Regular meetings with sales regions to discuss the portfolio, market trends and competitors, and develop our response to these
• Build key relationships with game designers and studios leads + BDEs and customers
• In this role you will be a problem solver and a negotiator – working with creative teams and business units to ensure that the Winner’s World content is the best in the industry

​

Why Aristocrat?

​

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

​

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

​

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

Up to 25%

​

Pay Range

​

$137,354 - $255,087 per year

​

Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.

​

This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at https://atibenefits.com/.

​

Additional Information:

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

This role will require an individual that is an industry expert on all things Video Keno, Video Poker, Video Roulette, Video Slots and Video Blackjack, and Class II slot games, understanding the player dynamics as well as the necessary features that players are looking for. The right person will be able clearly define both the short and long term product roadmap and be able effectively communicate these as well as to sell the benefits of the chosen paths to the studio, the commercial team and to the sales team. This position will have critical roles in supporting commercial and sales, as well as leading the development of the product lines. The position will report to the Senior Director, Specialty Products in the Corporate Organization, and will work closely with the other Global Product Management Team members.

​

What you'll do

​

• Drive content roadmaps and partner with our world class creative studios to make it happen.
• Key partner in building out strategy and roadmaps for our business line.
• Collaborate with different internal teams to negotiate features and timelines that ensure your products are world class.
• Build requirements and ensure all games are meeting our strategic objectives.
• Work closely with our global Insights teams, undertake research, building insights on the market to equip development teams.
• Conduct market research and analysis to ensure product is competitive in the gaming industry.
• Build highly collaborative relationships with the platform, hardware, technology product management teams as well as with the commercial strategy, Sales, and Studio teams to achieve the role of trusted partner and strategic advisor

​

What We're Looking For

​

• Minimum 5 years experience in product management with experience in slots and knowledge in gaming jurisdictional requirements is highly preferential – a passion for slots and the gaming industry is crucial
• Bachelor’s Degree in Business Administration, Economics, Finance, Marketing, Communications, or related fields
• Extensive senior level experience with content & portfolio planning, and throughout full life cycle of games – concept to execution
• Strong analytical skills and ability to uncover gaps, trends and identify opportunities in the market
• Develop and review product with D&D to ensure new developments are built to spec, meet our strategic objectives regarding both our company and competitor products
• Identify and define trends, gaps and solutions to meet changing market requirements and competitors’ products
• Sales Engagement – Regular meetings with sales regions to discuss the portfolio, market trends and competitors, and develop our response to these
• Build key relationships with game designers and studios leads + BDEs and customers
• In this role you will be a problem solver and a negotiator – working with creative teams and business units to ensure that the Winner’s World content is the best in the industry

​

Why Aristocrat?

​

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

​

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

​

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

Up to 25%

​

Pay Range

​

$137,354 - $255,087 per year

​

Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.

​

This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at https://atibenefits.com/.

​

Additional Information:

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

Summary:

​

The role of a Technical Artist is to act as a bridge between creative and engineering teams in game development. We’re looking for a Sr Technical Artist role to develop/update artwork and animation for gaming projects. Able to focus on Content implementation pipeline, manage time efficiently, close tracking, raise dependencies proactively, deliver assets on time to specification with thorough and complete attention to detail. Ensuring relevant processes in regard to asset management, file organization, and output configuration are clearly and correctly executed.

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

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Roles & Responsibilities:

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• Must have strong experience in Adobe products (After Effects and Photoshop).
• Strong knowledge of 2D Graphics.
• Understanding of animation principles will be a plus.
• Good knowledge of any scripting language to automate Artist tools such as After Effects plug-in will be a plus
• Experience in using Asset control systems (Perforce), SVN/GitHub, and Microsoft Office Suite
• Knowledge of extend script or any other language will be a plus.
• Prior experience in the casino gaming industry will be a plus.
• Responsible for having peer reviews to check work for accuracy and quality
• A good eye for attention to detail and willingness to follow technical/compliance specifications.
• Must have good verbal and written communication skills to effectively interact with global stakeholders.
• Good problem-solving, interpersonal, planning, and organizational skills.
• Ability to work well in a team environment.
• Good to have Experience in Unity 2D.

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What We're Looking For

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• Bachelor’s/Master’s degree/BFA/MFA or equivalent in a related field
• 3-6 years of professional work experience as a technical artist.
• Gaming Experience is preferable.
• Experience with Agile Scrum methodologies will be a plus.

​

Why Aristocrat?

-------------------

​

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

​

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

​

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

None

​

Additional Information:

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

We are seeking a highly motivated and experienced leader to oversee our Customer Support and Risk & Fraud teams, ensuring exceptional customer experiences, secure operations, and sustainable growth. This role is crucial for driving efficiency across teams responsible for customer support, risk assessment, fraud prevention, document verification, payments, chargebacks, and reconciliation. The ideal candidate will bring a deep understanding of risk management and customer operations, along with a strong ability to build and maintain relationships with key partners. As Head of Customer Support, Risk, and Fraud, you will play a pivotal role in enhancing service delivery, optimizing risk protocols, and fostering collaboration with cross-functional teams to support the company’s strategic objectives. Proficiency in English is required for coordinating with international stakeholders.  

What You'll Do

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Team Leadership and Management:

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• Lead, mentor, and develop two teams—Customer Support and Risk & Fraud—ensuring alignment with company goals.
• Oversee staffing, training, and performance management for both teams to ensure high levels of engagement and productivity.
• Establish team goals, KPIs, and SLAs, monitoring performance to optimize outcomes and efficiency.

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Customer Support Operations:

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• Oversee the Customer Support team, ensuring timely and high-quality customer support across various channels.
• Implement best practices to enhance the customer experience and improve response/resolution times.
• Develop feedback loops with customers to continuously refine support processes and address pain points.

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Risk and Fraud Prevention:

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• Manage the Risk & Fraud team, focusing on proactive risk identification and fraud prevention.
• Oversee processes for document verification, fraud investigations, and risk assessments to mitigate potential losses.
• Establish risk protocols, implement fraud-detection tools, and keep updated on industry best practices.

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Payments and Chargeback Management:

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• Supervise payment processing, ensuring compliance, efficiency, and accuracy in all transactions.
• Oversaw chargeback handling, including investigation, documentation, and recovery strategies.
• Ensure effective reconciliation processes are in place, regularly auditing for discrepancies and coordinating with finance teams to resolve issues.

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Strategic Planning and Improvement:

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• Develop and implement strategies to improve efficiency, reduce risk, and enhance customer satisfaction.
• Work closely with cross-functional teams (Finance, IT, Compliance) to streamline workflows and integrate systems for optimal performance.
• Monitor industry trends and emerging risks, adapting team protocols as needed to stay ahead of new threats.

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Reporting and Analytics:

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• Regularly report on key metrics related to customer support, fraud prevention, risk, and payment operations.
• Provide actionable insights based on data analysis to senior management for strategic decision-making.
• Utilize data to identify trends and areas of improvement, developing plans to address issues proactively.

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What We're Looking For

​

• Minimum of 4 years of experience in customer support, fraud prevention, risk management, or related areas, with at least 3 years in leadership.
• Proven experience managing teams responsible for customer support, fraud prevention, risk analysis, and payment operations.
• Previous experience in managing multi-functional teams in a high-volume, customer-centric environment.

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Skills:

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• Strong understanding of fraud prevention tools, risk management protocols, and customer support best practices.
• Excellent problem-solving and decision-making abilities, with a data-driven approach to management.
• Proficient in relevant software, such as CRM systems, fraud detection tools, payment gateways, and reconciliation tools.
• Exceptional communication and interpersonal skills, with the ability to engage effectively with local and international teams.
• Strong organizational and time-management abilities, capable of prioritizing multiple objectives.

​

Company Summary

​

Aristocrat Interactive

​

Aristocrat Interactive is Aristocrat Leisure Limited’s (ASX:ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together.  The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB).

​

About Aristocrat

​

Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

None

​

Additional Information

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

We are a leading B2B aggregation platform within the iGaming industry, connecting operators with top-tier content providers across the globe. We are looking for a dynamic and experienced Account Manager to join our team and contribute to the growth of our aggregation business.

​

Job Overview:  

We are seeking a motivated and results-driven Account Manager with at least 2 years of experience in the iGaming industry, ideally in a similar B2B aggregation or account management role. The ideal candidate will be responsible for managing and nurturing client relationships, ensuring the successful integration and operation of our platform services, and providing exceptional client support to drive long-term business growth.

​

Key Responsibilities:

​

• Client Relationship Management:  

  Build and maintain strong, long-lasting relationships with existing B2B clients based in Europe.

• Account Growth and Retention:  

  Identify opportunities to upsell and cross-sell additional products and services, while ensuring customer satisfaction and retention. Monitor and optimize client performance, ensuring they achieve their business objectives.

• Integration Support:  

  Oversee the end-to-end process of onboarding new clients and integrations with our platform. Provide technical and operational support during the integration phase to ensure smooth transitions and minimal downtime.

• Issue Resolution:  

  Act as the primary point of contact for clients, addressing any concerns, troubleshooting issues, and ensuring that all queries are resolved in a timely and efficient manner.

• Cross-Department Collaboration:  

  Work closely with the different department, such a sales, product, legal, finance and technical teams to align client needs with product offerings and ensure a smooth flow of communication and support.

• Reporting and Analysis:  

  Track and report on client KPIs, deliver performance insights, and create actionable recommendations to improve client outcomes.

• Market Intelligence:  

  Stay up-to-date with industry trends, competitor activities, and emerging technologies within the iGaming sector to ensure we remain competitive and relevant in the market.

​

What We're Looking For

​

• Experience:  

  Minimum 2 years of experience in account management or a similar role within the iGaming industry, preferably in a B2B environment.

• Knowledge:  

  Strong understanding of iGaming platforms, content integration, and B2B sales processes. Familiarity with online casino is highly desirable.

• Communication:  

  Excellent communication and interpersonal skills, with the ability to build rapport and effectively manage relationships with clients and internal teams.

• Problem-Solving:  

  Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve issues quickly and effectively.

• Technical Aptitude:  

  Comfortability with technical concepts and understanding of API integrations, with a willingness to learn new tools and technologies.

• Project Management:  

  Strong organizational skills with the ability to manage multiple projects and client accounts simultaneously while maintaining attention to detail.

• Languages:  

  Proficiency in English (additional languages, like Spanish, are a plus).

​

Why Join Us?

​

• Competitive salary and performance-based incentives
• Dynamic, fast-paced work environment with growth opportunities
• Opportunity to work with top-tier brands in the iGaming industry
• Working in a newly designed, modern office space
• Flexible working arrangements
• Access to continuous learning and professional development

​

Company Summary

​

Aristocrat Interactive

​

Aristocrat Interactive is Aristocrat Leisure Limited’s (ASX:ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together.  The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB).

​

About Aristocrat

​

Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

Up to 25%

​

Additional Information

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

We are currently looking for a DevOps Engineer to join our team.

​

What You’ll Do

​

• Administering web platforms in Production/UAT — On-premises and cloud environments;
• Maintain, support and set up IT infrastructures;
• Creating automation using Ansible, Bash, PowerShell;
• Develop monitoring solutions;
• Microsoft servers administration;
• Linux servers administration;
• IIS, Apache, Nginx administration and troubleshooting .

​

What We're Looking For

​

• At least 3 years of experience in managing Microsoft and Linux Production environments;
• Experience with Terraform, Ansible, Kubernetes, Kafka, HAProxy, Redis;
• Ability to fix issues on the Linux/Windows platforms;
• Familiar with Azure DevOps;
• Excellent problem-solving skills and a strong customer service attitude;
• Readiness to solve critical incidents out of business hours.

​

Company Summary

​

Please note that recruitment and work assignments will be handled by Aristocrat, however, this role will be hired through our trusted third-party Professional Employer Organization (PEO). The PEO will handle payroll, benefits, and HR administration, ensuring a seamless employment experience.

​

Aristocrat Interactive

​

Aristocrat Interactive is Aristocrat Leisure Limited’s (ASX:ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together.  The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB).

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About Aristocrat

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Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.

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Our Values

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• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

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Travel Expectations

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None

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Additional Information

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Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

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At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

This role will require an individual that is an industry expert on all things Video Keno, Video Poker, Video Roulette, Video Slots and Video Blackjack, and Class II slot games, understanding the player dynamics as well as the necessary features that players are looking for. The right person will be able clearly define both the short and long term product roadmap and be able effectively communicate these as well as to sell the benefits of the chosen paths to the studio, the commercial team and to the sales team. This position will have critical roles in supporting commercial and sales, as well as leading the development of the product lines. The position will report to the Senior Director, Specialty Products in the Corporate Organization, and will work closely with the other Global Product Management Team members.

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What you'll do

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• Drive content roadmaps and partner with our world class creative studios to make it happen.
• Key partner in building out strategy and roadmaps for our business line.
• Collaborate with different internal teams to negotiate features and timelines that ensure your products are world class.
• Build requirements and ensure all games are meeting our strategic objectives.
• Work closely with our global Insights teams, undertake research, building insights on the market to equip development teams.
• Conduct market research and analysis to ensure product is competitive in the gaming industry.
• Build highly collaborative relationships with the platform, hardware, technology product management teams as well as with the commercial strategy, Sales, and Studio teams to achieve the role of trusted partner and strategic advisor

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What We're Looking For

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• Minimum 5 years experience in product management with experience in slots and knowledge in gaming jurisdictional requirements is highly preferential – a passion for slots and the gaming industry is crucial
• Bachelor’s Degree in Business Administration, Economics, Finance, Marketing, Communications, or related fields
• Extensive senior level experience with content & portfolio planning, and throughout full life cycle of games – concept to execution
• Strong analytical skills and ability to uncover gaps, trends and identify opportunities in the market
• Develop and review product with D&D to ensure new developments are built to spec, meet our strategic objectives regarding both our company and competitor products
• Identify and define trends, gaps and solutions to meet changing market requirements and competitors’ products
• Sales Engagement – Regular meetings with sales regions to discuss the portfolio, market trends and competitors, and develop our response to these
• Build key relationships with game designers and studios leads + BDEs and customers
• In this role you will be a problem solver and a negotiator – working with creative teams and business units to ensure that the Winner’s World content is the best in the industry

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Why Aristocrat?

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Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

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We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

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• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

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Our Values

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• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

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Travel Expectations

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Up to 25%

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Pay Range

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$137,354 - $255,087 per year

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Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.

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This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at https://atibenefits.com/.

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Additional Information:

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Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

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At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

The Specialist People & Culture Service Operations role is responsible for responding to advanced and complex inquiries from employees, executing People & Culture transactions and data reporting using Workday and other systems. The role includes handling elevated and escalated requests, updating employee data and assisting employees directly by performing consultative actions or through third-party vendors.  This role requires great attention to detail and an appetite for constantly improving People & Culture system, processes, and reports.  

What You'll Do

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• Provide excellent customer service in response to elevated and complex P&C inquiries from employees, P&C business partners and managers via multiple intake methods such as email, chat, phone or ticketing systems
• Resolve inquiries accurately and timely by accessing knowledge guides and information in multiple HR systems.
• Utilize a case tool for capturing all inquiries, customer information, case data, updates as well as communicating the resolution to requestor or escalating more complex issues to appropriate team.
• Has acute knowledge gained from operating within a P&C Tier 1 customer care environment across local benefits, talent acquisition & Workday data maintenances processes and policies
• Perform employee data maintenance directly including mass EIB loads into the Workday system and provide business process data mapping validation
• Act as an escalation point for Tier 1 and Utilize the case tool for capturing all inquiries, customer information, case data, updates as well as communicating the resolution to requestor
• Perform deep benefit administration transactions and processes, consult with employees on health, welfare inquiries, engage internal stakeholders such as payroll for accurate payroll deduction processing and work with third-party vendors or government agencies to ensure compliance
• Handle executive requests, elevated inquiries and employee escalations timely and accurately.
• Support recruiters, candidates directly and perform all recruiting administration scope of service transactions
• Effectively communicate HR policies and programs while listening and explaining sophisticated subjects.
• Manage workload efficiently to fulfill commitments in accordance with established service level agreements (SLAs)

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What We're Looking For

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• Bachelor’s Degree in IT, Business or related field or equivalent work experience
• 2-4 years prior experience working in a P&C or HR contact center/Shared Service or operations environment supporting inquiries and transactions across multiple HR or P&C functions such as benefits, employee data maintenance, recruiting
• 2-4 years of Workday HCM, EIB mass load experience and reporting experience
• A genuine interest in working within a HR or People & Culture operations team
• A passion for excellent customer service, adaptable & flexible
• Excellent verbal and written communications in English
• Ability to multitask and work effectively and efficiently, delivering high-quality work in a fast paced, changing work environment
• Ability to comply with handling sensitive and confidential employee data
• Works under general direction; must be able to work independently
• Ability to utilize knowledge guide materials in performing research and answering inquiries

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Why Aristocrat?

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Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

​

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

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• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

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None

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Additional Information:

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

• Minimum 5 years’ experience with Vulnerability assessment, Patch Management, Intune, SCCM and WSUS in a multi-site, enterprise environment.
• Provide advanced technical support and administration of the core infrastructure systems – Vulnerability Assessment, Patch Management for Server and Clients, SCCM and Intune, Windows Server, Windows 11, Autopatch, Defender, Active Directory, DNS, DHCP, and basic knowledge of VMWare/Windows virtualization technologies.
• Provide input and help to implement/enforce security policies. Ensures virus management and security systems are updated and operating properly.
• Resolve issues in a timely manner and enters resolution into the Service Centre tracking system as needed.
• Work closely with the IT Engineering Manager, System Engineers and Regional Service Delivery Manager to ensure exceptional customer service for all support needs.

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What We're Looking For

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Bachelor’s degree in BE. B.Tech.

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Why Aristocrat?

-------------------

​

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

​

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

​

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

None

​

Additional Information:

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

• + Owning and managing the company’s Internal and External Tools, by performing ongoing market and business analysis aligned with the goals set by management.

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  + Owning, as well as being responsible for documenting the product features & processes: from conceptualizing, story-boarding, PRD (Product Requirements document) creation, including system use cases and white sheets, and many more.

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  + Delivering PRDs with prioritized features to relevant stake-holders in R&D and Delivery.

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  + Acting as liaison between all stake holders, including executive management, party businesses, marketing representatives, customers and R&D team, both internal and external, throughout products’ lifecycle.

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  + Collecting and communicating product requirements and managing the release of features and their content.

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  + Assist in the planning of incoming projects, as well as assist in any capacity to streamline the production of related features.

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  + Assisting in the Managing of product backlogs and versions according to SCRUM/Agile Methodologies.

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  + Maintain transparent communication with immediate manager, with respect to work undertaken and ensure that performance standards/expectations should not get breached.

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  + Regularly update and consult with direct manager regarding ongoing tasks and projects.

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  + Provide timely progress reports and seek guidance as needed to ensure efficient workflow.

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  + Attend & contribute to team huddles, meetings & ad hoc meetings when required.

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  + Assist in additional tasks and projects as assigned by supervisors or management to support the achievement of department and organizational goals.

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What We're Looking For

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• 3+ years of proven Online Product Management experience with a strong focus on games design and/or procedural/flow intensive applications plan and design.

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• Knowledgeable in the gaming industry – being able to identify and know of key players as well as knowledgeable about their products. Also, knowledgeable about gambling various aspects and eagerness to know more.

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• Proactive, detail-attentive individual; self-motivated, goal oriented, energetic, team player, with a willingness to work to keep the system streamlined and focused;

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• Exceptional interpersonal skills with a strong backbone mentality coupled with an open-minded, out-of-the-box thinker mindset.

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• Ability to motivate and drive employees towards success – excellent team player.

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• Technical background/education and working experience in a software development field (Developer/System Analyst/Software QA).

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• Able to comprehend any business related information from various sources (such as BI, media, etc.) – excellent analysis skills.

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Travel Expectations

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None

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Additional Information

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Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

We are seeking an experienced Mobile Lead Developer to join our team and oversee the development of our Core Platform, native SDKs, and bridges with 3rd party SDKs. You will lead a growing team of developers in building and maintaining robust, high-performance mobile solutions across both iOS and Android platforms and supporting the migration of legacy systems to the new architecture.  

As a key member of our team, you will play a crucial role in shaping the mobile platform, SDKs, and integrations that support a range of applications. In addition to architecting and developing scalable mobile solutions, you will lead and mentor a team of developers, ensuring adherence to best practices that drive performance, security, and maintainability across projects.  

This role requires close collaboration with multiple stakeholders, making strong communication and proactive engagement are essential. You will guide and support your team by providing clear direction and technical leadership, helping them make informed decisions that align with mobile development best practices. While fostering collaboration and openness, you will ensure that the team adheres to high engineering standards, offering thoughtful recommendations and constructive feedback to promote growth and maintain quality.

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Roles and Responsibilities

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• Lead the design and development of mobile Core Platform, native SDKs, and integration with third-party SDKs, ensuring alignment with overall product strategy.
• Produce documents and diagrams to communicate your designs and processes effectively with the wider development and leadership teams.
• Mentor and guide a team of developers, fostering a collaborative environment that encourages innovation and professional growth.
• Design actionable development tasks that drive iterative progress for product delivery and the team.
• Establish, enforce and drive best practices in programming, testing, and deployment, ensuring high-quality deliverables and adherence to industry standards.
• Work closely with cross-functional teams, including Product Management, Architecture, Client DevOps, Solutions and QA to define requirements and deliver robust mobile solutions.
• Identify and address performance bottlenecks and security vulnerabilities in mobile applications, implementing effective solutions.
• Provide regular feedback and support to team members, helping them develop their skills and advance their careers within the organization.
• Participate in agile development processes, including sprint planning, stand-ups, and retrospectives.
• Articulate technical concepts and project updates to stakeholders, ensuring transparency and alignment with business goals.

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What We're Looking For

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Required Skills and Experience

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• 5+ years of proven experience as a mobile developer with a strong focus on Java/Kotlin development for Android or Objective-C/Swift for iOS.
• Exceptional knowledge of either Java/Kotlin for Android development or Objective-C/Swift for iOS development.
• Proven experience leading a development team, with strong mentoring and coaching skills.
• Familiarity with mobile application architectures and design patterns that ensure scalability and maintainability.
• At least one successfully released product while managing a team of developers.
• Understanding of core engineering principles, including SOLID, DRY, and KISS.
• Experience with version control systems (e.g., Git) and CI/CD pipelines.
• Excellent problem-solving skills and the ability to work as part of a team.
• Effective communication skills and the ability to articulate technical concepts to non-technical stakeholders.

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Preferred Skills and Experience

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• Experience working with Unity3D.
• Experience with GitHub Actions, Gradle, Jenkins for CI/CD.
• Knowledge of security best practices in software development.
• Familiarity with monitoring and logging tools and static code analysis (e.g., New Relic, SonarQube).
• Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent experience).
• Certifications in Management and Leadership.

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Why Aristocrat?

-------------------

​

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

​

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

​

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

None

​

Additional Information:

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

About the Role

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As a Senior Software Automation Engineer on the Automation and AI team, you will be responsible for delivering end-to-end solutions that integrate seamlessly with our Unity-based gaming platforms and backend systems. Your work will directly influence our live game operations, player experiences, and the speed and quality of our production cycles. You will collaborate with designers, data scientists, QA teams, and other developers to conceptualize, build, and deploy cutting-edge tools and workflows that leverage the latest AI trends.

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Key Responsibilities

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End-to-End Development

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• Design, develop, and maintain both front-end (Unity) and back-end services (APIs, microservices, databases) to support AI-driven tools and automation workflows.
• Implement secure, scalable, and high-performance features that integrate with existing game codebases and infrastructure.

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Unity Tooling & Integration

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• Build and maintain custom Unity editor tools to automate repetitive tasks (e.g., content creation workflows, build pipelines, performance checks).
• Leverage Unity’s scripting APIs to integrate AI services and automate manual steps in the development and liveops processes.

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Backend & Infrastructure

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• Develop and optimize server-side applications and microservices that power AI features, data processing, and real-time analytics.
• Collaborate with DevOps on CI/CD pipelines to automate testing, deployment, and monitoring of AI-driven solutions.

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AI & Automation

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• Work closely with data scientists and AI specialists to integrate machine learning models, autonomous agents, and other advanced AI techniques into Unity and backend systems.
• Evaluate emerging AI tools and frameworks to determine feasibility, integration points, and ROI for the business.

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Quality Assurance & Testing

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• Implement automated testing strategies (unit, integration, functional, regression) to ensure reliability and maintainability of new and existing systems.
• Use AI-driven or goal-led QA approaches to enhance coverage and reduce manual testing overhead.

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Collaboration & Knowledge Sharing

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• Partner with game developers, architects and product managers to identify challenges and opportunities for automation and AI application.
• Document designs, workflows, and best practices for broader internal adoption.

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Continuous Improvement

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• Proactively identify areas for optimization, new tools, or process enhancements.
• Stay up-to-date with the latest AI, gaming, and automation trends to propose and implement innovative solutions.

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What We're Looking For

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Must-Have

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• 5+ years of professional experience in full stack development, preferably within a gaming context.
• 1+ years of professional experience in AI and Automation development and implementation on relevant practices ie: G-RAG,.
• Proficiency in Unity (C#) with proven experience creating editor tools, game modules, or liveops features.
• Strong back-end development experience with a modern language (e.g., Java, C#, Python, or Node.js) and frameworks (e.g., ASP.NET, Django, Express).
• Experience with databases (SQL and/or NoSQL) and designing RESTful APIs or microservices architectures preferably Graph databases such as Neo4J.
• Familiarity with DevOps & CI/CD practices and tools (Git, Docker, Jenkins, etc.).
• Solid understanding of software engineering best practices (design patterns, code reviews, testing, and version control).
• Excellent communication and teamwork skills, with the ability to work cross-functionally in an agile environment.

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Nice-to-Have

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• Experience with AI/ML frameworks (TensorFlow, PyTorch, OpenAI APIs) or integrating third-party AI services.
• Cloud platform experience (AWS, Azure, or GCP) including serverless computing, container orchestration (Kubernetes), and infrastructure as code.
• Familiarity with gaming analytics, real-time multiplayer systems, or other liveops-related technologies.
• Passion for gaming and a keen interest in the future of AI-driven game development.

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Why Product Madness?

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As part of the Aristocrat family, we share their mission of bringing joy to life through the power of play, with a world-class team who creates top-grossing, leading titles in the social casino genre, including Heart of Vegas, Lightning Link, Cashman Casino.

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With 800 team members across the globe, Product Madness is headquartered in London, with offices in Barcelona, Gdańsk, Lviv, Montreal and a remote team spanning the USA, making us a truly global powerhouse.

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We live by our People First principle. Regardless of where, when, or how they work, our team members have opportunities to elevate their careers, and grow alongside us. We take pride in fostering an inclusive culture, where our people are encouraged to be their very best, every day.

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But don’t just take our word for it. In 2024, we made the Global Inspiring Workplace Awards list, and won a bronze award at the Stevies for Great Employers in the ‘Employer of the Year - Media and Entertainment’ category.

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So, what’s stopping you?

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Our Values

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• People First

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  We have the deepest respect for our people and their well being. We know they are exceptionally talented and will always have a choice. We want them to re-choose us every day. We are committed to building a culture where each person's voice will always be heard and addressed.

• MAD for More

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  Always improving, innovating and never settling for the existing. We push all boundaries with courage and ambition to become the world’s best games company.

• Champion Together   

  We excel at what we do but yet remain humble and helpful to our teammates. We champion one another and hold each other to high standards without any egos.

• Globally Inclusive

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  We are all Equal - regardless of the language we speak, where we live, our gender, religion or culture we come from. We want to build a global home, where everyone has the equal opportunity to make an impact.

• Customer Focused

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  We always think from the customer's perspective - be it players or internal customers.

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  Improving their experience and joy is what drives us. Every client's success is our big win!

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Travel Expectations

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None

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Additional Information

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At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

Responsibilities:

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• Owning and managing the backlog of all requests coming from live operators and vendors through Tech support, Commercial and external Testing laboratories.
• Leading review meetings together with product team to analyze and distribute requests to responsible team.
• Working closely with different departments in the company to build roadmap for delivering all requests based on their urgency, teams’ capabilities and capacity.
• Communicating regularly with commercial and operations teams, providing them with clear updates of ongoing progress of high critical requests from the backlog.
• Working with development and dev ops teams to ensure the readiness of new version releases on production across all data centers.
• Building weekly and monthly reports to represent an overview of ongoing and planned work for requests in Live Operation pool and upcoming company releases.
• Suggesting advancements to workflows and service requests to improve automation and reduce manual work.
• Participating in the driving of improvement of ways of working, standards, and principles

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What We're Looking For

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Requirements:

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• High proficiency in English, excellent oral and written communication in English is a must
• 2+ years of software project management experience.
• Bachelor’s degree in Computer Science or a related field, or an equivalent combination of education and experience.
• Experience with JIRA and Confluence is a must. Experience with other Atlassian products is advantage.
• Advanced proficiency in enterprise ticketing systems (ServiceNow and Freshservice preferred).
• Experience with change management policies implementation is a benefit
• Proactive, detail-attentive individual; self-motivated, goal oriented, team player.
• Exceptional interpersonal skills, open-minded, out-of-the-box thinker.
• Ability to communicate equally well with clients, managers, team leaders, developers.
• Ability to motivate and drive colleagues towards success.
• Able to comprehend any business-related information from various sources (such as BI, media, etc.)
• Excellent analysis skills.
• Exceptional presentation skills.
• Capable of handling and managing multiple projects – excellent multitasking skills are must
• Any Scrum Master, PM or PO certification is a benefit

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Travel Expectations

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None

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Additional Information

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

Dołącz do Product Madness jako UI Art Lead. Będziesz nadzorować interfejs użytkownika od koncepcji po implementację, kierując zespołem grafików poprzez jasne wytyczanie wizji, przekazywanie informacji zwrotnych i rozumienie celów każdego grafika. Współpracuj z projektantami doświadczeń użytkownika, programistami i kierownikami produktów, aby interfejs użytkownika zapewniał lepsze wrażenia w grze. Opracowuj wizualny styl gry, równoważąc estetykę z przejrzystością rozgrywki i wnoś wkład w projekt graficzny, gdy będzie to konieczne.   

Obowiązki: 

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• Kształtowanie wizualnego projektu aplikacji z Kierownikiem graficznym

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• Zapewnianie mentoringu i kierowanie zespołem ds. interfejsu użytkownika

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• Przegląd prac w zakresie interfejsu użytkownika zlecanych kontrahentom zewnętrznym

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• Projektowanie funkcji interfejsu użytkownik wraz z zespołem ds. produktu

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• Bliska współpraca z projektantami doświadczeń użytkownika

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• Organizacja pracy z wykorzystaniem platformy Jira

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• Planowanie zadań związanych z interfejsem użytkownika dla zespołu

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• Tworzenie innowacji dla projektów w zakresie interfejsu użytkownika

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• Opracowywanie nowych funkcji z innymi działami

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• Integrowanie zasobów w silniku gry

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What We're Looking For

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• Biegła znajomość narzędzi związanych z interfejsem użytkownika (Photoshop, Figma)

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• Umiejętności w zakresie dokumentacji, prezentacji i eksportowania zasobów

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• Solidna priorytetyzacja zadań, planowanie pracy i dotrzymywanie terminów

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• Doświadczenie w zakresie mentoringu i kierowania projektantami interfejsów użytkownika

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• Znajomość projektów Unity i integracji zasobów

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• Umiejętność oceniania i aktualizowania istniejących interfejsów

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• Umiejętność tworzenia prototypów

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• Znajomość powszechnego rynku gier i trendów w zakresie interfejsów użytkownika

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• Zrozumienie zasad związanych z doświadczeniami użytkownika i podstaw ilustracji

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• Biegła znajomość zawodowego języka angielskiego

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Why Product Madness?

​

As part of the Aristocrat family, we share their mission of bringing joy to life through the power of play, with a world-class team who creates top-grossing, leading titles in the social casino genre, including Heart of Vegas, Lightning Link, Cashman Casino.

​

With 800 team members across the globe, Product Madness is headquartered in London, with offices in Barcelona, Gdańsk, Lviv, Montreal and a remote team spanning the USA, making us a truly global powerhouse.

​

We live by our People First principle. Regardless of where, when, or how they work, our team members have opportunities to elevate their careers, and grow alongside us. We take pride in fostering an inclusive culture, where our people are encouraged to be their very best, every day.

​

But don’t just take our word for it. In 2024, we made the Global Inspiring Workplace Awards list, and won a bronze award at the Stevies for Great Employers in the ‘Employer of the Year - Media and Entertainment’ category.

​

So, what’s stopping you?

​

Our Values

​

• People First

​

  We have the deepest respect for our people and their well being. We know they are exceptionally talented and will always have a choice. We want them to re-choose us every day. We are committed to building a culture where each person's voice will always be heard and addressed.

• MAD for More

​

  Always improving, innovating and never settling for the existing. We push all boundaries with courage and ambition to become the world’s best games company.

• Champion Together   

  We excel at what we do but yet remain humble and helpful to our teammates. We champion one another and hold each other to high standards without any egos.

• Globally Inclusive

​

  We are all Equal - regardless of the language we speak, where we live, our gender, religion or culture we come from. We want to build a global home, where everyone has the equal opportunity to make an impact.

• Customer Focused

​

  We always think from the customer's perspective - be it players or internal customers.

​

  Improving their experience and joy is what drives us. Every client's success is our big win!

​

Travel Expectations

​

Do 25%

​

Additional Information

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

The Head of Marketing Operations is responsible for overseeing and optimizing the efficiency of all go-to-market segments marketing initiatives, ensuring all activities align with business goals and are executed within budget and on schedule. This includes responsibility of marketing materials, product marketing, industry events, creative asset development, content management, and the operational aspects of the marketing department, such as budget adherence and invoice handling.

​

Team Leadership & Graphic Design Request Management:

​

• Centralise design needs and allocate resources to the design team for various marketing projects.
• Monitor timeline and deadlines
• Foster a collaborative environment where all teams work effectively toward common goals.

​

Event & Trade Show Management:

​

• Plan, implement, and oversee industry events and trade shows taking place throughout the year, based on GTM needs, ensuring seamless execution of the strategy and goals, brand standards and company objectives.
• Work on initiatives and activation, such as brand awareness activities and demos.
• working with the comms team to ensure communication and branding during events, will meet the marketing strategy.

​

Brand Standards & Content Management:

​

• Oversee the development and approval of all marketing assets, ensuring they meet brand standards.
• Oversee the media pack, game sheets, and roadmaps for Wizard Games, ensuring they are up-to-date and reflect brand messaging.
• Ensure all creative work, including event and trade show materials, is aligned with the brand guidelines.

​

Awards & Media Relations:

​

• Oversee the awards calendar for the year. Collect relevant information and briefs from each Go-To-Market (GTM) team and collaborate with content writers to prepare and submit all applications.
• Manage communication with media companies, collecting offerings and rates, and ensuring that the company’s media presence is optimized.

​

Team Leadership & Collaboration:

​

• Oversee all graphic designer requests from each GTM team, ensuring the workload is spread effectively and efficiently across the team to meet deadlines.
• Point of contact for the GTM teams, ensuring clear communication and project alignment.

​

Social Media & Communication:

​

• Oversee social media communication efforts related to industry events and trade shows.
• Ensure all content is promoted and communicated effectively through social media channels, aligning with the broader marketing strategy.

​

Cross-functional Coordination:

​

• Work closely with content writers, designers, and GTM teams to ensure all materials and initiatives are delivered on time, within budget, and to specification.
• Collaborate with external vendors and partners to ensure smooth execution of all projects

​

Budget Management:

​

• Maintain, and monitor the annual marketing budget across all activities.
• Ensure that spending stays within budget by overseeing all invoices, tracking expenditures, and managing the approval and payment process.
• Collaborate with the finance department to ensure accurate financial tracking and reporting.

​

What We're Looking For

​

.

​

Company Summary

​

Aristocrat Interactive

​

Aristocrat Interactive is Aristocrat Leisure Limited’s (ASX:ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together.  The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB).

​

About Aristocrat

​

Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

Up to 25%

​

Additional Information

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

​

We’re looking for a talented artist to join as a UI Art Lead on one of our main titles, Cashman Casino, at Product Madness. In this role, you will be responsible for creating and maintaining the User Interface of the game from initial conception to implementation.

​

You will lead and manage a small team of talented artists, setting a clear vision, building trust, providing consistent feedback, and understanding each artist's goals and needs, helping to establish a clear path for everyone to achieve their goals.  

​

You will also work alongside UX designers, technical artists, developers and product managers to ensure the UI supports the game experience. You will partner with production to develop high level execution plans and own the execution strategy. 

​

As UI Art Lead, you are expected to develop the overall look and feel of the game, balancing visual satisfaction and gameplay clarity to ensure amazing experiences. You will push art quality where players see it and know when to pull back on quality where they won’t, being hands-on sometimes and contributing to the artwork benchmark.

​

​

What We're Looking For

​

• Expert and flexible in using leading UI development tools, from Photoshop to Figma
• Expert in hands-off processes: creating documentation, exporting assets, and presenting work
• Strong in task refinement, prioritization, and building work plans and timelines
• Experienced in mentoring other UI designers and supporting their professional growth
• Skilled in working on Unity projects—from hand-off to asset integration
• Capable of studying existing interfaces and suggesting improvements
• Able to create working prototypes
• Good understanding of the modern casual gaming market and current UI trends
• Solid awareness of UX principles
• Basic knowledge of illustration, including proportion, composition, and color
• Professional level of English

​

It will be considered an advantage to have:

​

• Previous experience working on mobile games
• Experience in mentoring and growing other designers

​

Your portfolio should demonstrate:

​

• Very high-quality UI work for mobile games, showcasing interface elements, logos, icons, and typography
• Confidence in working across various styles and formats
• Advanced structural UI design examples, including wireframes, mockups, and animatics

​

Why Product Madness?

​

As part of the Aristocrat family, we share their mission of bringing joy to life through the power of play, with a world-class team who creates top-grossing, leading titles in the social casino genre, including Heart of Vegas, Lightning Link, Cashman Casino.

​

With 800 team members across the globe, Product Madness is headquartered in London, with offices in Barcelona, Gdańsk, Lviv, Montreal and a remote team spanning the USA, making us a truly global powerhouse.

​

We live by our People First principle. Regardless of where, when, or how they work, our team members have opportunities to elevate their careers, and grow alongside us. We take pride in fostering an inclusive culture, where our people are encouraged to be their very best, every day.

​

But don’t just take our word for it. In 2024, we made the Global Inspiring Workplace Awards list, and won a bronze award at the Stevies for Great Employers in the ‘Employer of the Year - Media and Entertainment’ category.

​

So, what’s stopping you?

​

Our Values

​

• People First

​

  We have the deepest respect for our people and their well being. We know they are exceptionally talented and will always have a choice. We want them to re-choose us every day. We are committed to building a culture where each person's voice will always be heard and addressed.

• MAD for More

​

  Always improving, innovating and never settling for the existing. We push all boundaries with courage and ambition to become the world’s best games company.

• Champion Together   

  We excel at what we do but yet remain humble and helpful to our teammates. We champion one another and hold each other to high standards without any egos.

• Globally Inclusive

​

  We are all Equal - regardless of the language we speak, where we live, our gender, religion or culture we come from. We want to build a global home, where everyone has the equal opportunity to make an impact.

• Customer Focused

​

  We always think from the customer's perspective - be it players or internal customers.

​

  Improving their experience and joy is what drives us. Every client's success is our big win!

​

Travel Expectations

​

Up to 25%

​

Additional Information

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

The IT Support Technician is primarily responsible for ensuring the proper day-to-day operation of technology applications and equipment, providing remote and desk-side assistance in resolving technology support issues, performing installations, repairs, upgrades, backups, and other maintenance tasks. The IT Support Technician is responsible for monitoring our networks, distributed server infrastructure, related services, and core business applications to ensure high availability.

​

What You'll Do

--------------

​

• Provide professional, high quality I.T. Helpdesk customer service to internal employees.
• Build strong relationships with the Global Aristocrat IT team.
• Required to perform duties in a fast paced, high intensity and team-oriented environment.
• Open, update, properly code and close trouble tickets with detailed information relating to trouble reported.
• Perform initial troubleshooting and diagnosis on local and remote devices with proactive intervention when needed.
• Creates, updates, escalates, and closes incidents and service requests in our ticketing system.
• Helps to develop and document technical processes and procedures.
• Provide initial response and diagnosis on all corporate communications devices.
• Build, maintain, and troubleshoot PCs, laptops, and proprietary client hardware.
• Provide user assistance via phone, email, walkup, remote support, and virtual smart bar.
• Other duties assigned by management

​

Physical Demands

----------------

​

• This position requires heavy lifting of computer equipment from and to the box to the workbench and workspace. Analysts must be able to push and pull cart that weighs up to 140 pounds and lift at least 50 pounds multiple times per day/week

​

What We're Looking For

​

• Requires a high school diploma. Associate degree in Information Technology or related field is preferred.
• A+, Network +, Security + certification preferred; MCP certification or equivalent preferred. ITIL certification or experience is a plus.
• Helpdesk/Call Center experience in large Enterprise environment preferred.
• Technical knowledge across broad range of IT disciplines
• Strong verbal and written communication skills.
• Strong customer focus and attention to detail.
• Must be customer service oriented.

​

Why Aristocrat?

​

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

​

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

​

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

None

​

Pay Range

​

$18.51 - $34.38 per hour

​

Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.

​

This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at https://atibenefits.com/.

​

Additional Information:

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

The Finance Director – Aristocrat Interactive Product Development & Technology (London based) will support the Chief Operating Officer for Aristocrat Interactive and her team of four senior leaders, partnering with them and the business in decision support, financial planning and analysis and optimizing the global Aristocrat Interactive Product and Technology spend.  Additionally, there will be high interaction with the Interactive commercial leaders on deals, business cases and other projects.

​

The role will report into the CFO, Aristocrat Interactive (London based) and participate in a community of practice established by the SVP Finance for Product Development and Technology (US based).  Holds a pivotal role within the Interactive FP&A team in London, partnering with both to meet the needs of the D&D function and Interactive’s business objectives. This role will also work with other global Product and Technology teams and their respective finance partners in decision support and optimizing the global D&D portfolio spend as it relates to Interactive.

​

Job Requirements

----------------

​

• Business partners with the COO Aristocrat Interactive and her technology leadership team providing data-led insights and profitability projections linked to capital allocation decisions. Owns the financial planning and analysis for these teams and provides creative solutions to enable them to prioritize resources and investments against the highest areas of return. Provides input into and approvals around short term decisions as well as more strategic ones such as location strategy and team structure.
• Facilitates and supports the processes and analysis required for investment decision making across global Aristocrat Interactive D&D spend including developing business cases to support investment choices in line with Aristocrat investment frameworks. This will initially require embedding global standard processes. Works cross functionally to determine when key assumptions have changed, and further leadership dialogue is needed.
• With the support of the broader teams, prepares the Aristocrat Interactive global annual budget, 5-year long range plan, reforecasts during the year and monitoring spend vs expectations, with analysis across multiple business units and currencies. Special attention is paid to headcount decisions, tracking and reporting in collaboration with P&C as people are our largest investment.
• Together with the extended D&D finance team, facilitates various projects including the design of processes to where allocation of existing spend is attributed to specific programs of work.  Annually gain an understanding of where time is spent through collaboration with Technology leaders.  Develop a taxonomy and develop simple allocations of cost.
• Clarifies and aligns the Aristocrat Interactive D&D investments and projects with the Corporate Policy for Capitalization of Intangible R&D and Aristocrat D&D definitions, working with accounting teams to plan and book appropriately.
• Produces regular executive level analysis on return on investments. Monitoring on the evolution of spend over time as teams are brought into the group.
• Collaborates with the business and Indirect Procurement on consultant, software and hardware contracts.
• Provides thought-leadership to drive and challenge decisions.
• Partners with the Finance enterprise reporting center of excellence to enable financial reporting to meet the needs of the D&D function.  Simplifies and standardizes.
• Actively participate in the leadership of the broader function supporting our Finance culture vision and transformation journey.
• This role may require commercial business support for M&A activity and strategic projects as it related to Product & Technology spend.

​

What We're Looking For

​

• 10+ years of large, multi-layered corporate finance environments. Technology industry and / or technology led companies a requirement.
• Bachelor's degree in business, finance, or a related field (Master's degree preferred).
• Excellent interpersonal and relationship-building skills, with the ability to engage and influence stakeholders at all levels of the organization.
• Thrives in a global fast-paced organisation and can effectively manage multiple projects and priorities.
• Energized by building, maintaining and managing multiple stakeholder relationships, across global locations.
• Collaborative people leader with the ability to delegate effectively
• Excellent communication (written and verbal) and influencing skills.
• Familiarity with the technology industry and an understanding of technology trends and challenges.
• This position will be based in London but needs to be flexible to work with internal and external stakeholders in various global time zones, with some travel required to meet team and stakeholders.

​

Company Summary

​

Aristocrat Interactive

​

Aristocrat Interactive is Aristocrat Leisure Limited’s (ASX:ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together.  The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB).

​

About Aristocrat

​

Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

None

​

Additional Information

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

The Manager, Enterprise Risk will play a key role in driving enterprise risk management and resilience activities across Aristocrat. As part of their role, the Manager, Enterprise Risk will have a primary focus on the Aristocrat Interactive and Product Madness business units, but will also support the broader business globally to promote and embed the enterprise risk management and business resilience programs within Aristocrat. This role will work closely with cross-functional teams across multiple jurisdictions to support the identification, assessment, mitigation, monitoring and reporting of risks, ensuring the continued success and sustainability of our operations. This position reports to the Director, Enterprise and Third Party Risk.

​

Key objectives of the role are to:

​

• Partner with the business to assess risks, both current and emerging, to drive insight, challenge and help deliver on the business’s commitments and strategy
• Improve the effectiveness of risk management across the business
• Support the business to conduct business impact analyses and build business continuity plans
• Drive continuous improvement in the Enterprise Risk Management and Business Resilience programs
• Assist the development and delivery of risk education plan to improve the risk culture across the organization.

​

The role may require some travel to ensure effective execution of responsibilities.

​

The successful candidate will be able to manage a diverse set of global risks, multiple competing priorities, and stakeholders from all levels of the organization. In particular, the Manager, Enterprise Risk will:

​

• Serve as a key point of contact for Aristocrat Interactive and Product Madness stakeholders for risk management and business resilience related needs or inquiries
• Provide risk and control advice and guidance to stakeholders across the business with a particular focus on technology risks
• Offer insights into risk scenarios, their likelihood and potential consequences
• Partner with the business to monitor emerging risks and extend risk management principles into the wider business strategy
• Support the fostering of a risk aware culture, including educating the business and finding opportunities to integrate risk principles into our ways of working
• Ensure the quality of Risk, Controls and Mitigating Actions documented
• Support the design and completion of key risk deliverables on risk exposures, trends and recommendations for the Board, senior management and stakeholders
• Lead delivery of risk-related projects
• Assist in the development and maintenance of business impact analyses and business continuity plans
• Coordinate delivery of annual business resilience testing plans
• Help to deliver risk awareness training across the business
• Proactively look for and implement improvement opportunities across the Enterprise Risk Management and Business Resilience programs.

​

What We're Looking For

​

About you:

​

• Five years plus of applicable experience
• Thorough knowledge of risk management standards, methodologies and tools
• Knowledge and/or experience of business resilience principles and methods of implementation
• Experience in gaming/technology organizations would be viewed favorably
• Experience in Technology Risk Management would be viewed favorably
• Managed multiple stakeholders and deliverables across tight deadlines
• Excellent communicator and interpersonal abilities, with the capability to engage with stakeholders of all levels
• A critical thinker and able to challenge the status quo and drive change
• Able to work in a fast-paced team environment providing consistent, high quality output
• Team player capable of contributing to a collaborative team culture by creating a respectful, inclusive and fun working environment.

​

Why Aristocrat?

-------------------

​

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

​

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

​

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

None

​

Additional Information:

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

This role directs integration planning, strategy and orchestration for the Aristocrat group of businesses and will work with the leaders of PMI team to ensure integration plans are smoothly and successfully achieved. It is a critical role and requires demonstrated relevant experience managing large scale / complex deal related integration programs (acquisitions, mergers and/or carve-outs) and tackling cultural integration challenges with a pragmatic approach

​

What you'll do

​

Strategic Thought-Leadership

​

• Developing the financial business case for the deal
• Identifying synergies and value from Aristocrat’s transactions and integration into the business functions
• Support the overall integration strategy tightly aligned with the financial business case
• Assesses the impact of the integration on the business and leads design and execution of plans to preserve and create value
• Identifies and clarifies issues, risks, and opportunities, and escalates as appropriate and provides solutions
• Shares best practices and experiences from prior transactions from across the enterprise
• Supports and adapts the on-going integration function supporting the VP PMI

​

Integration Success

​

• Deliver a go-to-strategy that fully encompasses the end-to-end process of integrations from pre-integration to in flight to post-integration to stakeholder strategy to key success measures
• Managing the integration management office including internal and external parties
• Directs and leads virtual teams and manages to schedule and deliverables
• Creates effective partnerships, including regular clarification of roles and responsibilities, across teams
• Develop and maintain governance process and communication plans to keep stakeholders updated; this requires identifying and establishing partnerships with stakeholders in the business and functions

​

What We're Looking For

​

You will have a strong background in end-to-end integration management, management consulting, investment banking, business planning, or equivalent experience, preferably within the technology, media, or telecommunications sectors.

​

Required/Minimum Qualifications

​

• 7+ years of experience in M&A integration or large-scale business transformation programs
• Direct or related mergers & acquisitions experience preferred.
• Strong leader of people
• Strong program & change management skills & experience
• Strongly prefer experience in strategy, business management, consulting, project management, business operations, financial planning and analysis, or relationship management role
• An MS, MA, MBA or like advanced degree in Business or related field is preferred
• Experience in a global, multi-divisional organisation strongly preferred
• Ability to travel domestically and internationally as needed

​

Please note this role is offered on a hybrid work basis with a minimum of 2 days a week in our London office.

​

Why Aristocrat?

-------------------

​

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

​

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

​

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

Up to 25%

​

Additional Information:

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

We are searching for an outstanding Customer Success Technical Manager to join our growing Customer Success team. You will be responsible for leading the technical team, driving customer satisfaction, team performance and business growth. In addition to leading the team, you will partner directly with venues, providing expert guidance and operational support to help them achieve their goals.

​

Leveraging your industry expertise, you will collaborate with venues to identify opportunities for growth, optimize their operations and implement tailored solutions.

​

This is a fast-paced and dynamic role that combines leadership, innovation and operational excellence, with an emphasis on customer relations and team management.

​

Job Requirements

----------------

​

• Manage team members and provide ongoing support, including regular one-on-ones, along with performance feedback to promote individual growth and development
• Forster a collaborative, positive team environment that encourages knowledge sharing and collaboration
• Host regular engaging team meetings that provide clarity and direction on current goals and promote inclusive and healthy discussion across all team members on areas of improvement and new ways of working.
• Conduct regular venue check-ins and provide updates on service delivery and performance
• Provide on-site and remote training and support
• Manage and ensure any issues raised by customers (through our CRM) are followed up and the customer is kept informed of resolution timeframes, also ensuring the CRM is kept up to date
• Manage a consistent process improvement and evaluation across all aspects of the operational team (Beta, OAT, Upgrades, Confluence, Documentation, Checklists, Support, Projects and JIRA)
• Manage and ensure the technical team is allocated accordingly to support (incl On Call) and projects
• Develop structured training courses and supporting documentation (when required)
• Provide input into the development of new products (when required)
• Provide relevant and accurate business data and information sought by the senior managers and other key stakeholders to inform current and future business decision-making

​

What We're Looking For

​

• 10 years of customer service skills
• Demonstrated strategic leadership experience managing technical teams
• A love for helping people and an appetite to learn
• Advanced knowledge of Microsoft Word, Excel, and PowerPoint
• Knowledge of Casino and/or club operations is a must
• Exceptional presentation, organizational, oral, and written communication skills, including the ability to write training and procedural documentation
• Demonstrated ability to work collaboratively and across all areas of the organization
• Instructional aptitude coupled with a mixture of strong technical and interpersonal client-facing skills
• Proven application/technical training experience ideally within the gaming environment and in particular, cash-flow analysis and reconciliation procedures
• Ability to travel to customer sites to deliver training
• The capability to lead a diverse team in a fast-paced and dynamic environment

​

Company Summary

​

Aristocrat Interactive

​

Aristocrat Interactive is Aristocrat Leisure Limited’s (ASX:ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together.  The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB).

​

About Aristocrat

​

Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

None

​

Additional Information

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

Summary-:

​

We are currently seeking a motivated, career and customer oriented Workday Senior Developer to join our team to begin an exciting and challenging career with Aristocrat. The incumbent will participate in project engagements and should have the ability to demonstrate solid approaches on integration development for Workday implementations. He/she will provide subject matter expertise for establishing world-class integration in support of the cloud-based Workday products.

​

The Workday Senior Developer will participate in high intensity workshops for problem definition, as-is and to-be process modeling, problem solving, and opportunity analysis, while providing the necessary integration components, to include systems interfaces and data migration elements. Where required, the Workday Integration Consultant will participate in system test, benchmarking, and process simulation services.

​

Roles and Responsibilities-:

​

• Experience with highly complex integrations preferably between HR, Payroll, Benefits Partners using Workday tools.
• Solid knowledge of and experience with Workday Studio and PECI.
• Configure and develop technical integrations using Workday Studio, Workday RaaS Integrations, Enterprise Interface Builder (EIB), Complex Calculated Fields, Web Services, Workday Custom Reports, Web Services, XSLT, and XPath.
• Data conversion concepts and impacts on business processes (such as Workday iLoads).
• Collaborate with stakeholders to assess document requirements, review design, and define functional specifications.
• Create technical design specs , perform unit & system Integration test, deploy and support of all Workday integrations.
• Manage Workday Integration analysis, system configurations, and deployment to production.
• Monitor and maintain interfaces between Workday and internal/external vendors..
• Must have worked in projects involving multiple systems playing a cross system role solving functional/architectural/technical issues.
• Understand customer requirements and participate with project team on the most appropriate system’s integration approaches based on customer landscape and desired outcomes.
• Ability to work independently as well as in a team environment, especially with virtual geographically diverse teams.
• Highly organized with the ability to multi-task and prioritize effectively while demonstrating a sense of urgency.

​

Good to have:

​

• US Benefits State Reporting (End to End)
• Experience in working in HCM/Payroll/Financials deployments using applications such as Workday.
• Possess an advanced knowledge of IT design principles, practices, and theory by providing guidance to others in functional design processes, and completing functional HR/Payroll design docs
• Good to have any knowledge of middleware: Dell Boomi, MuleSoft.

​

What We're Looking For

​

• Total 6- 10 Years of experience in workday
• Bachelor’s degree in Information Technology or related field; or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job required

​

Why Aristocrat?

-------------------

​

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

​

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

​

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

None

​

Additional Information:

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

We are looking for a driven, passionate, self-motivated hands-on Android Developer to take a major part in our strategic native product.  

This is a hybrid position based in Krakow or Warsaw, with on-site work required twice a week.

​

What you will do:

​

• Analyze product requirements
• Work with the Product team on technical implementation in accordance with architecture design and code styles
• Develop new features and maintain old ones
• Ensure the best possible performance, quality, and responsiveness of Native applications
• Create and update documentation

​

What We're Looking For

​

• 3+ years of commercial Android experience
• Strong knowledge of OOP, design patterns, MVP, MVVM, SOLID, Clean Architecture
• Strong knowledge of Kotlin, Android SDK
• Understanding of mobile UI/UX concepts (Android as must, iOS as plus); ability to find a compromise between business/UX/tech
• Ability to write clean and maintainable code
• Experience of SDK/framework development — Advantage
• Experience with WebView and Embedded HTML5 games in the binary— Advantage
• Basic understanding of iOS development or readiness to learn
• Practical experience with SCRUM
• Experience of using source control systems (Git), CI tools, app distribution
• Team player with great communication skills. responsible, initiator
• English level: Intermediate — reading/writing documents, daily meetings with teams

​

Company Summary

​

Please note that recruitment and work assignments will be handled by Aristocrat, however, this role will be hired through our trusted third-party Professional Employer Organization (PEO). The PEO will handle payroll, benefits, and HR administration, ensuring a seamless employment experience.

​

Aristocrat Interactive

​

Aristocrat Interactive is Aristocrat Leisure Limited’s (ASX:ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together.  The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB).

​

About Aristocrat

​

Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

None

​

Additional Information

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

As a CXS Call Center Operative, you will be vital in delivering exceptional customer service to internal and external customers. This role focuses on efficient case handling, proactive customer outreach, and accurate call and email logging using Salesforce. The position requires consistent collaboration across teams (primary weekends including weekends), active participation in training programs, and strict adherence to performance metrics such as response time, abandon call rates, and case resolution follow-ups.

​

Responsibilities

​

• Provide prompt and professional service to all incoming calls and emails with a maximum average wait time of less than 2 minutes.
• Maintain an abandoned call rate of less than 3%, ensuring 100% follow-up on all abandoned calls with cases logged in Salesforce.
• Action all voicemails as soon as possible and create corresponding cases in Salesforce.
• Respond to inbox emails within 15 minutes of receipt and create relevant cases.
• Monitor all open cases in Field Service Lightning, flagging and escalating exceptions and delays as needed.
• Perform approximately 25 proactive callback engagements per week, focusing on customers inactive for over 3 months or as directed by the Services & Support Manager.
• Follow up on all calls within 60 minutes of case creation and update case notes accordingly in Salesforce.
• Support technician roster management by updating schedules as instructed by team leaders or managers.
• Share success stories and recognition in team and weekly meetings to boost team morale and customer advocacy.
• Primarily weekdays10 am to 6 pm, with occasional coverage required outside these hours as needed.

​

What We're Looking For

​

• Prior experience in a customer service, helpdesk, or call center environment.
• Familiarity with Salesforce (or similar CRM software) and Field Service Lightning preferred.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel).
• Demonstrated ability to provide excellent service under pressure.
• Experience working in a team-based environment with shared goals.
• Training or certification in customer service or call center operations is a plus.

​

Company Summary

​

Aristocrat Interactive

​

Aristocrat Interactive is Aristocrat Leisure Limited’s (ASX:ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together.  The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB).

​

About Aristocrat

​

Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

None

​

Additional Information

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

We are looking for a driven, passionate, self-motivated hands-on Android Developer to take a major part in our strategic native product.  

This is a hybrid position based in Krakow or Warsaw, with on-site work required twice a week.

​

What you will do:

​

• Analyze product requirements
• Work with the Product team on technical implementation in accordance with architecture design and code styles
• Develop new features and maintain old ones
• Ensure the best possible performance, quality, and responsiveness of Native applications
• Create and update documentation

​

What We're Looking For

​

• 3+ years of commercial Android experience
• Strong knowledge of OOP, design patterns, MVP, MVVM, SOLID, Clean Architecture
• Strong knowledge of Kotlin, Android SDK
• Understanding of mobile UI/UX concepts (Android as must, iOS as plus); ability to find a compromise between business/UX/tech
• Ability to write clean and maintainable code
• Experience of SDK/framework development — Advantage
• Experience with WebView and Embedded HTML5 games in the binary— Advantage
• Basic understanding of iOS development or readiness to learn
• Practical experience with SCRUM
• Experience of using source control systems (Git), CI tools, app distribution
• Team player with great communication skills. responsible, initiator
• English level: Intermediate — reading/writing documents, daily meetings with teams

​

Company Summary

​

Please note that recruitment and work assignments will be handled by Aristocrat, however, this role will be hired through our trusted third-party Professional Employer Organization (PEO). The PEO will handle payroll, benefits, and HR administration, ensuring a seamless employment experience.

​

Aristocrat Interactive

​

Aristocrat Interactive is Aristocrat Leisure Limited’s (ASX:ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together.  The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB).

​

About Aristocrat

​

Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

None

​

Additional Information

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

Nous sommes à la recherche d’un spécialiste des opérations de jeux qui se joindra à notre petite équipe dynamique à Montréal. Dans ce rôle, tu seras responsable de la configuration des fonctionnalités des jeux en direct et des stratégies de monétisation pour un nouveau jeu emballant. Tu joueras un rôle clé dans le processus des opérations en direct, en interagissant directement avec notre public et en veillant à ce que les joueurs vivent la meilleure expérience possible. C’est une occasion fantastique de faire partie d’une petite équipe amicale et solidaire au sein d’un service des opérations de jeux chevronné. Tu auras accès à des outils de pointe de l’industrie et tu auras la chance de travailler sur une propriété intellectuelle (PI) de premier plan. De plus, tu participeras au développement et à l’optimisation des outils internes, ce qui contribuera à améliorer l’efficacité de nos opérations.

​

• Configurer et ajuster les fonctionnalités des jeux en direct en fonction de la planification des opérations de jeux
• Travailler en étroite collaboration avec les services artistiques, de développement, de conception de jeux, avec les gestionnaires des opérations de jeux et avec l’équipe de produits afin de créer des processus qui apportent de nouvelles fonctionnalités du test à la production
• Étudier et résoudre les problèmes liés aux jeux en direct en collaborant avec les développeurs et les testeurs chargés de l’assurance qualité
• Utiliser ses compétences en résolution de problèmes pour cerner et résoudre les problèmes auxquels font face les joueurs
• Explorer de nouvelles façons d’automatiser les tâches manuelles et répétitives pour améliorer l’efficacité

​

Ce que nous recherchons

​

• Expérience de la gestion de LiveOps (GRC) ou de l’assurance de la qualité dans un secteur pertinent – idéalement celui des jeux gratuits sur appareils mobiles.
• Compréhension des applications client/serveur et de la gestion des versions
• Expérience de Jira ou d’outils de gestion de projet semblables.
• Connaissance des formats JSON, XML ou équivalents pour configurer les fonctionnalités des jeux
• Maîtrise élémentaire d’Excel ou de Google Sheets pour le suivi et l’analyse des données
• Connaissance des processus de mise à l’essai sur le marché, y compris les tests A/B et la segmentation du marché
• Compréhension des stratégies de mise en œuvre des fonctionnalités et de leur incidence sur l’engagement des joueurs

​

Compétences souhaitées

​

• Expérience des outils des opérations en direct (p. ex., Braze, Airship).
• Connaissance de SQL ou des outils d’analyse de données.
• Connaissance des stratégies de mobilisation des joueurs et de monétisation

​

Compétences générales requises

​

• Souci du détail, fortement axé sur la production de résultats
• Ingénieux et proactif, capable de prendre des initiatives
• Excellentes compétences de communication et excellentes qualités relationnelles
• Esprit d’analyse et de curiosité, volonté de résoudre les problèmes et d’optimiser les processus

​

Pourquoi Product Madness?

​

En tant que membres de la famille Aristocrat, nous partageons sa mission de donner vie à la joie grâce au pouvoir du jeu, avec une équipe de calibre mondial qui crée des titres de premier plan dans le genre des jeux de casino sociaux, y compris Heart of Vegas, Lightning Link et Cashman Casino.

​

Comptant 800 membres d’équipe répartis dans le monde entier, Product Madness a son siège social à Londres, des bureaux à Barcelone, Gdańsk, Lviv, Montréal et une équipe à distance couvrant les États-Unis, ce qui fait de nous une véritable puissance mondiale.

​

Nous vivons selon une approche axée sur les gens. Peu importe où, quand et comment ils travaillent, les membres de notre équipe ont l’occasion de perfectionner leur carrière et de grandir à nos côtés. Nous sommes fiers de favoriser une culture d’inclusion, où nos gens sont encouragés à donner le meilleur d’eux-mêmes, chaque jour.

​

Ne vous fiez toutefois pas simplement à notre parole. En 2024, nous nous sommes classés au palmarès des Global Inspiring Workplace Awards, et nous avons remporté le bronze aux Stevie Awards for Great Employers dans la catégorie de l’employeur de l’année en médias et divertissement.

​

Alors, qu’est-ce qui vous arrête?

​

Attentes relatives aux déplacements

​

Aucun

​

Informations supplémentaires

​

À l’heure actuelle, nous ne sommes pas en mesure de parrainer des visas de travail pour ce poste. Les candidats doivent être autorisés à travailler à temps plein sur le lieu de l’offre d’emploi pour ce poste sans avoir besoin de parrainage de visa, actuellement ou dans le futur.

We are looking for a Game Operations Specialist to join our small and dynamic team in Montreal. In this role, you will be responsible for configuring live game features and monetization strategies for an exciting new game. You will play a key part in the live operations process, directly engaging with our audience and ensuring the best possible player experience. This is a fantastic opportunity to be part of a small, friendly, and supportive team within an experienced GameOps department. You will have access to industry-leading tools and the chance to work on a high-profile intellectual property (IP). Additionally, you will contribute to the development and optimization of internal tools, helping to improve efficiency across our operations.

​

• Configure and adjust live game features based on GameOps planning
• Work closely with Development, Art, Game Design, GameOps Managers and Product teams to build processes that bring new features from testing to production
• Investigate and troubleshoot live game issues by collaborating with developers and QA testers
• Use problem-solving skills to identify and resolve player-facing issues
• Explore new ways to automate manual and repetitive tasks to improve efficiency

​

What We're Looking For

​

• Experience with LiveOps (CRM) management or QA in a relevant industry (ideally F2P mobile games)
• Understanding of client/server applications and release management
• Experience with Jira or similar project management tools
• Familiarity with JSON, XML, or equivalent formats for configuring game features
• Basic proficiency in Excel or Google Sheets for data tracking and analysis
• Knowledge of market testing processes, including A/B testing and market segmentation
• Understanding of feature rollout strategies and their impact on player engagement

​

Nice to Have

​

• Experience with LiveOps tools (e.g., Braze, Airship).
• Familiarity with SQL or data analysis tools.
• Knowledge of player engagement and monetization strategies

​

Required Soft Skills

​

• Detail-oriented, with a strong focus on delivering results
• Resourceful and proactive, able to take initiative
• Strong communicator with excellent interpersonal skills
• Analytical and inquisitive mindset, eager to solve problems and optimize processes

​

Why Product Madness?

​

As part of the Aristocrat family, we share their mission of bringing joy to life through the power of play, with a world-class team who creates top-grossing, leading titles in the social casino genre, including Heart of Vegas, Lightning Link, Cashman Casino.

​

With 800 team members across the globe, Product Madness is headquartered in London, with offices in Barcelona, Gdańsk, Lviv, Montreal and a remote team spanning the USA, making us a truly global powerhouse.

​

We live by our People First principle. Regardless of where, when, or how they work, our team members have opportunities to elevate their careers, and grow alongside us. We take pride in fostering an inclusive culture, where our people are encouraged to be their very best, every day.

​

But don’t just take our word for it. In 2024, we made the Global Inspiring Workplace Awards list, and won a bronze award at the Stevies for Great Employers in the ‘Employer of the Year - Media and Entertainment’ category.

​

So, what’s stopping you?

​

Travel Expectations

​

None

​

Additional Information

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

Working onsite at our LVIC facility in Las Vegas, the Senior Service Support Representative continuously monitors all Multi-Site Progressives (MSP) systems operations and Downloadable Gaming Services. MSP operates in a secure facility 24 hours a day, 7 days a week, and must receive constant monitoring and maintenance due to the critical nature of the gaming activities that they support.

​

Shifts available:

​

Monday-Thursday 11 pm-930am

​

Thursday - Sunday 730pm- 6 am

​

This position is responsible for monitoring all MSP system operations. Answers support phone calls and resolves or escalates issues. Provides support on operational and maintenance issues pertaining to the MSP systems operations and installations. Provides direct support, training, and shadowing to the Tier 1 representatives and covers a rotating on-call schedule. Due to the critical nature of gaming regulations and guidelines, this position requires high attention to detail and is heavily admin-focused.

​

• Maintain the same responsibilities and duties of the MSP Service Support Representative.
• Show complete and proficient knowledge of MSP responsibilities, duties, and procedures.
• Engage in in-depth troubleshooting with MSP Engineers and FSTs
• Review and process contracts
• Verify new PARS sheets to identify VAR for new themes.
• First point of escalation for MSP Service Support Representatives.
• Manage MSP installs and conversions.
• Mentor and shadow all new MSP team members.
• Create, monitor, and escalate vendor troubleshooting tickets.
• Have the flexibility to provide additional coverage when necessary.
• Assist with project management and task supervision.
• Participate in rotating on-call schedules.
• Other duties as assigned.

​

What We're Looking For

​

• A high school diploma or equivalent credentials in gaming machine/system servicing, installation, or related fields.
• A minimum of 2-4 years of direct technical support experience in a customer contact center environment.
• Have a fundamental understanding of MSP procedures and policies.
• Must have strong analytical, critical thinking skills, combined with strong multitasking abilities.
• Knowledge of the Microsoft Office suite.
• Understanding of basic network understanding and troubleshooting processes
• Must be customer service-oriented and have exceptional verbal communication skills.
• Demonstrated ability for simultaneous phone communication and written.
• Able to successfully operate within a Windows desktop environment.
• Able to work under pressure and meet deadlines.
• Must be able to read, write, speak, and understand English.
• Must have strong communication skills, be able to work within a team collaborative environment.
• Ability to manage multiple tasks and priorities, including good time management skills
• Must be able to clear a background for all required gaming licenses needed for the position

​

Why Aristocrat?

​

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

​

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

​

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

​

Our Values

​

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

​

None

​

Pay Range

​

$16.12 - $29.94 per hour

​

Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.

​

This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at https://atibenefits.com/.

​

Additional Information:

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

Seeking a smart, ambitious Sales Operations Specialist who is a versatile multitasker with a willingness to learn. The primary focus of this position is to partner with the sales team (local and remote) and maintain clean account data, increase sales efficiency, and develop new business processes.   This is a cross-functional role where you will work with our sales, finance, operations (both manufacturing and technical services), credit, legal, and supply chain teams.  We are seeking a team member with a passion for working with others in a dynamic environment, someone who is a problem solver with strong communication skills, and a willingness to roll up their sleeves to accomplish the shared goals of the division.   Customer Experience is at the heart of everything we do, and this role requires a passion for supporting the organization in a fast-paced, dynamic environment, creating a culture of service and delivery.  The successful applicant will be responsible for facilitating the execution of the sales process by working with commercial teams to ensure efficient operations of the entire quote-to-cash process.

​

• End-to-end management of sales operations, including but not limited to account and opportunity management, validating opportunities and quotes, customer engagement, and internal alignment
• Overall responsibility for:  quotes, contracts, SOWs, while ensuring all documentation is compliant with revenue and company policy; ability to review customer accounts to understand overall customer status and provide data regarding the accounts
• Audit and validate opportunities for sales and services forecasting by proactively managing existing opportunities in Salesforce
• Work inside Salesforce to provide the field organization with territory updates, quoting support, data questions, reporting/dashboards, order management, and approval submissions
• Sales order entered into the Microsoft D365 ERP System, ensuring accuracy and process alignment.
• Support the software request engagement, partnering with key stakeholders to ensure the timely delivery of software and software upgrades to meet customer expectations.
• Proactively solve sales process pain points, delivering on time requirements.

​

What We're Looking For

​

• Bachelor’s Degree preferred in business, finance, or economics, or equivalent experience
• 3+ years’ experience in sales operations
• Experience with database and ERP systems; Salesforce preferred
• Proficiency in MS Office
• Motivated to achieve outstanding results for our customers with a strong focus on Operational Excellence
• High degree of attention to detail with advanced computer skills, specifically the Microsoft Office suite
• Well-organized and responsible with an aptitude for problem-solving; strong customer service skills and excellent time management
• Ability to excel in fast fast-growing/fast-paced environment delivering accuracy while managing to the deadlines where adaptability is imperative
• Ability to prioritize workload and handle multiple projects and tasks
• Communicate clearly with critical thinking skills: both verbal and written, with a professional demeanor
• All other duties as assigned by management

​

Company Summary

​

Aristocrat Interactive

​

Aristocrat Interactive is Aristocrat Leisure Limited’s (ASX:ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together.  The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB).

​

About Aristocrat

​

Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.

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Our Values

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• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

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Travel Expectations

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None

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Pay Range

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$28,028 - $52,052 per year

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Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.

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This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at https://atibenefits.com/.

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Additional Information

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Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

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At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

We are looking for an experienced Software Test Engineer who is passionate about testing and delivering high-impact casino games to our global customers. You will be part of a Studio with a talented team of Artists, Game Designers, Game Developers, and Test engineers. HRG Studio puts a strong emphasis on quality, individual ownership, and values engineers who take pride in developing games.

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What you will do:

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• Work with SIT Manager and SIT Team Leads in preparing Test plans and executing test plans.
• Design and execute test cases based on the scope of the project, and/or as requested by Test Team Leads.
• Work closely with the Game Development team, which includes Game Designers, Artists, and Software Development Engineers, to resolve issues found during the execution of SIT test cycles.
• Troubleshoot and debug the code to find the root cause of the issues and provide detailed information to the development team.
• Learn quickly and adapt to the environment as required by the Test team’s demands.
• Modify game code to trigger features as required by testing objectives to achieve the desired test coverage.
• Prepare and modify game code so that the game runs in an automated fashion for extended periods of time
• Generate game builds on production media with platform and core code for debug and production environments, and configure the EGMs without supervision.
• Modify game code to collect memory metrics, core dumps, etc., using the tools and frameworks provided by Platform and/or Game Development teams.
• Follow guidelines set by SIT management to plan and execute tests to support the business.
• Suggest ideas to improve the overall testing process in terms of tools, processes, test cases, etc.
• Mentor new or junior-level test engineers with the processes, game setups, and understanding of overall testing objectives set for the SIT team.
• Communicate effectively with Development and QA teams throughout the testing phase of the assigned game(s) and take ownership of the game’s testing aspects until the game is thoroughly tested and submitted.
• Automate and maintain the test cases using the standards recommended by the test Management team
• Identify opportunities for software automation, including test cases
• Leading and driving testing efforts of different slot games for different cabinets and markets

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What We're Looking For

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• Bachelor’s Degree in Computer Science, Engineering, or related field, or its equivalent.
• Requires a minimum of 1-4 years of experience in software test engineering.
• Demonstrated experience in planning and executing testing activities for gaming products.
• Demonstrated experience in debugging and troubleshooting C and C++ code using tools such as GDB and DDD.
• Demonstrated experience in using Source control systems, particularly Subversion, in both Linux and Windows environment.
• Experience with C/C++ programming is desired.
• Experience with UNIX/Linux is desired.
• Experience with Agile methodologies is desired.
• Demonstrated excellent oral and written communication skills.
• Must be able to read, write, speak, and understand English.
• Must be able to work independently and be team-oriented.

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Why Aristocrat?

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Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

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We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

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• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

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Our Values

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• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

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None

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Additional Information:

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Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.