PointClickCare is a leading health tech company with one simple mission: to help providers deliver exceptional care. With the largest long‐term and post‐acute care dataset, we power AI-driven healthcare that fuels intelligent transitions, insightful interventions, and financial sustainability. Enhanced by our marketplace of 400+ integrated partners and trusted by over 30,000 provider organizations and every major U.S. health plan, we’re redefining healthcare, so it doesn’t just survive — it thrives.
Job Description
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
Job Summary
As a Product Manager you are involved in all phases of the Software development lifecycle and own the execution phases of the Product lifecycle.
The PointClickCare Product Management team is divided into functional areas, each of which serves a different target audience within our target markets, providing greater opportunity to expand our care capabilities to more communities.
Our Senior Care Product team uses agile and user story/user experience driven development practices for new development as well as for product enhancements. This position will require frequent interaction with a cross-functional set of Business stakeholders and Software Engineering teams, require strong communication and facilitation skills, excellent organization skills and will be the 'the voice of customer' regarding detailed software requirements for our Senior Care Product portfolio, including Value-Based Care.
Key Responsibilities
- Degree in Healthcare, Engineering, Business Administration or related fields
- Demonstrated experience leading software products through the entire software development lifecycle.
- Extensive experience with IT in business analysis, product ownership, project management or similar.
- Experience with contributing to and executing on a product roadmap.
- Proven experience in generating product ideas, innovation, and vetting ideas.
- Experience with/or demonstrated understanding of APIs, Mobile development, Automated & Manual Testing
- Strong technical background in related technologies; ability to lead high-level discussions on technology strategy and approach.
- Proven ability to influence cross-functional teams (without formal authority) and guide them to solve complex problems.
- Ability to communicate effectively with internal and external stakeholders, both orally and in writing.
Your Key Strengths
- Exposure to AI tools and a desire to leverage them to enhance product management practices and product capabilities.
- Degree in Healthcare, Engineering, Business Administration or related fields
- 3-5 Years in Product Management work environment
- Demonstrated experience leading software products through the entire software development lifecycle.
- Extensive experience with IT in business analysis, product ownership, project management or similar.
- Experience with contributing to and executing on a product roadmap.
- Proven experience in generating Product ideas, innovation, and vetting ideas.
- Experience with/or demonstrated understanding of APIs, Mobile development, Automated & Manual Testing
- Strong technical background in related technologies; ability to lead high-level discussions on technology strategy and approach.
- Proven ability to influence cross-functional teams (without formal authority) and guide them to solve complex problems.
- Ability to communicate effectively with internal and external stakeholders, both orally and in writing.
Tech C - P2
PointClickCare Benefits & Perks
Benefits starting from Day 1!
- Retirement Plan Matching
- Flexible Paid Time Off
- Wellness Support Programs and Resources
- Parental & Caregiver Leaves
- Fertility & Adoption Support
- Continuous Development Support Program
- Employee Assistance Program
- Allyship and Inclusion Communities
- Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
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PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
US: At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $110,000 - $120,000 + 10% performance-based bonus and full-time benefits.
Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
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