Storable is the leading technology provider for the $38 billion self-storage industry. We create technology products that empower self storage facility owners and operators to do more. How? By giving them the tools they need to maximize their business growth and manage their day-to-day tasks seamlessly. Our talented team builds facility management software, websites and marketing tools, search aggregators, tenant insurance tools, and payment processing services all centered around self storage. And we’re pretty damn good at it, too - our team has won more awards than any other self-storage company. Over 25,000 storage facilities across the globe use our technology - from large scale operations to small "mom and pop" shops.
Beyond what we do, we're a diverse crew of professionals from all walks of life - you’ll find stand-up comedians, veterans, bodybuilders, film directors, anglers, bird watchers, home brewers, orchestral musicians and more in our mix - and we’re all united on a mission to create stellar technology products that help our hardworking customers run their businesses better than they ever thought possible.
Senior Product Manager - Payments
Storable is looking for a Senior Product Manager with a B2B SaaS background to deliver against Storable Payments’ multi-vertical platform strategy. You will work with colleagues across product, design, marketing, engineering, client success, sales, and the senior executive leadership team to identify areas for improvement, define potential solutions and use data-driven, and lean start-up principles to drive measurable results. Your success will be measured by how well you drive to organizational success for Storable and our customers.
What you’ll do:
- Lead a cross-functional team of support, implementation, sales, marketing, product, engineering, product operations, business operations, and design to build processes and coordinate successful rollouts of the Storable Payments on each of Storable’s platforms.
- Build relationships with storage operators to understand how we can better help their businesses save time and improve profitability through payments products.
- Spend considerable time looking at customer behavior metrics from our tools and comparable experiences elsewhere. You will use that insight to validate the right direction for the product.
- Conduct market research and stay up to speed on the payments industry to identify new products and potential revenue streams.
- In collaboration with Product Operation resources, ensure smooth rollout with maximum transparency across the organization
- Communicate company-wide why you are making certain improvements, what you hope to learn from them, and how they fit into your overall strategy.
- Provide regular updates on projected milestones, progress, and results.
- Work closely with a product owner to identify opportunities and build a roadmap that strikes the right balance between business and customer value.
- Objectively measure and broadly communicate the impact of the strategic bets and delivered work.
What you’ll need:
- 5 years of professional experience in the tech industry
- 3+ years product management experience in a B2B SaaS environment.
- Background in card payment processing required. ACH and alternative payment methods experience preferred.
- Experience working and holding to account 3rd party vendors to achieve objectives.
- Strong cross-functional organizational skills to manage dependencies and mitigate risks to keep projects on track.
- Analytical. Understand how to predict, measure and communicate the financial impact of changes
- Ability to navigate hard conversations and build consensus to produce desired outcomes for both Storable and our customers
- Communication skills to present to a variety of audiences the need for and value of a business case
- Resourcefulness in solving problems
- Comfort with both the art (user empathy, design) and science (analytics, statistics, structured hypotheses) of product management
- Experience working in a nimble product delivery organization where product, design, and engineering work in close collaboration
- Familiarity working with Agile Scrum methodologies, including the ability to write actionable and detailed user stories
- Manages projects independently
All applicants must be currently authorized to work in the United States on a full-time basis.
Storable is a fully distributed company but is currently only registered for employment in certain states. To be eligible for employment, you must reside in the following states: AL, AZ, CA, CO, CT, FL, GA, ID, IA, IL, IN, KS, LA, MA, MD, MI, MN, MO, MS, NC, NE, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WY
About Us:
At Storable, we’re redefining property management for specialty real estate. Tailored for the self-storage, marine, and RV & camping industries, we seamlessly integrate management software with marketplace listings, websites, CRM, insurance, payments, and more. Dedicated to empowering owners and operators, Storable helps you win more every day. Explore our platform solutions at www.storable.com.
At the heart of Storable is our “Win More” culture, which reflects our commitment to delivering exceptional value to our customers and fostering the personal and professional growth of our employees. We strive to empower our team and our customers to achieve and win more than ever before.
Benefits and Perks:
- Generous health coverage for you and your family, including fully paid short- and long-term disability coverage and two-times base salary life insurance.
- 401(k) match after 60 days, 100% vested after 1 year.
- Employer contribution to your HSA, plus an HRA to help offset your deductible.
- Instant access to flexible vacation. We trust you, so we have a ‘take what you need’ vacation policy.
- Be More – company rewards and recognition that add up and can be redeemed for personalized gifts and experiences! Storriors have been able to enroll in SCUBA certification classes, travel overseas, and redo their back patio, among many other things.
- 8 hours of Volunteer Time Off each year and the opportunity to get active in the community by joining one of our offsite volunteer and community service events.
- 8 hours of Rest, Relax, Recharge time to care for your mental health.
- Access to a range of mental well-being resources for yourself and your dependents, including counseling services, stress management programs, and mindfulness workshops
- Fully paid parental leave: 12 and 6 weeks for primary and secondary caregivers, respectively.
- ’Paw’ternity Leave and Pet Bereavement - we understand that pets are a part of the family and have generous time-off policies, which honor that commitment.
- Caregiver Leave: four weeks of fully paid time away from work to care for aging dependents or family members if needed.
- $50 monthly home data stipend, plus a home office sign-on bonus of $250.
- Fertility care support options to help in your journey towards parenthood.
- Access to financial experts to help you make informed decisions and achieve your financial goals.
- Direct Student Loan Payment Program, some qualifications and eligibility rules apply.
Storable is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Storable will provide reasonable accommodations for qualified individuals with disabilities.
Important Notice:
To protect yourself from fraudulent activities, please consider the following:
- Official Communication: All genuine communication from Storable will come from official email addresses, ending in “@storable.com.” Be cautious of any communication that doesn’t match this criteria.
- No Unsolicited Offers: We do not extend job offers without a formal interview process. If you receive an unsolicited job offer claiming to be from Storable or any of its representatives, it’s a red flag.
- Verification: If you’re uncertain about the legitimacy of any job offer or communication claiming to be from Storable, please contact our HR department directly at POps@storable.com for verification.
Your security and trust are paramount to us. If you suspect you’ve been contacted by someone falsely claiming to be from Storable or using our company's name for any dubious purpose, please immediately report the incident to POps@storable.com
Pay Transparency at Storable
At Storable, we believe in the power of transparency to help our employees Do More and Win More. We value our employees and want to ensure equity and fairness in compensation, which is why we make sure to include the salary range or hourly rate in each job posting. The range listed below is reflective of the base salary market potential for the role over time. The compensation we will offer for this role is within this range and is based on our internal budget along with your skills and experience level. Please talk to your recruiter about the variable pay plan and earning potential for this role. Potential Pay Range: $140,000 USD - $140,000 USD
