Hi, We're Metronome!

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About the Role

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Metronome is hiring a Technical Support Manager to lead and evolve our support function into a strategic partner across Product, Engineering, and GTM. You’ll combine technical depth with operational leadership to ensure customer issues are resolved efficiently while shaping how we scale support globally. This role is perfect for someone who loves debugging complex issues, driving process improvements, and earning engineers’ trust through credible, data-driven collaboration.

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What You’ll Do

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• Lead and mentor a growing technical support team, setting clear expectations, SLAs, and career paths.
• Partner closely with Engineering, Product and GTM to define internal SLAs, streamline escalation processes, and drive root-cause analysis.
• Develop and execute a global support strategy that balances quality, coverage, and efficiency.
• Build dashboards and reporting to track SLA adherence, ticket trends, and product feedback loops.
• Step in as a hands-on technical escalation point when needed — reproducing issues, analyzing logs, and communicating findings clearly to both engineers and customers.

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Impact You'll Have

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• Improve time-to-resolution and customer satisfaction through better internal processes and stronger Product/Eng partnerships.
• Establish clear, metrics-driven operations that make the support team a trusted internal partner and external differentiator.
• Elevate the customer voice in product decisions, ensuring feedback leads to meaningful product and documentation improvements.
• Strengthen relationships between GTM, Product, and Engineering — creating smoother handoffs and fewer repeat issues.
• Help shape the culture and systems that define how Metronome scales technical support globally.

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Qualifications

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• 5+ years in technical support or support engineering roles, including 2+ years of people management.
• Proven experience working closely with Product and Engineering teams to drive product and process improvements.
• Strong technical foundation — comfortable debugging APIs, reading logs, and diagnosing complex SaaS issues.
• Demonstrated success defining and managing SLAs, escalation paths, and metrics-driven operations.
• Excellent communication skills with both technical and non-technical audiences.

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Bonus Points

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• Experience with Pylon, Linear, or similar modern support/engineering tools.
• Background in developer tools or API-first SaaS companies.
• Experience leading global or follow-the-sun support operations.
• Familiarity with enterprise post-sales support processes and cross-functional handoffs.

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Compensation

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The estimated base salary range for this role is $171,000 - $214,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

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The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

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About the Role

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We're seeking a driven AI Native Sales Representative to spearhead our expansion into the rapidly growing AI-native market. As a foundational member of our sales team, you'll combine hands-on outbound expertise with sector-specific pattern recognition to identify, engage, and close deals with the most innovative AI companies building the future.

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This role is perfect for someone with proven outbound success who's excited to build scalable go-to-market motions tailored to high-velocity AI startups. You'll own the full sales cycle while helping shape our playbook for this critical segment.

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This role requires you to be hybrid in San Francisco or New York City.

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What You'll Do

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• Drive new logo acquisition: Land 10-12 new AI-native customers within your first 6 months, scaling to 20-25 within 12 months
• Build and maintain robust pipeline: Generate and sustain an outbound-driven pipeline equal to 4x your annual quota through creative prospecting and multi-channel outreach
• Develop the AI-native playbook: Create, document, and standardize a repeatable outbound sales motion specifically tailored to AI startups and their unique monetization challenges
• Own the full sales cycle: From cold outreach through discovery, technical validation, commercial negotiation, and close
• Navigate complex stakeholder dynamics: Build consensus across technical founders, engineering teams, product managers, and finance leaders
• Partner cross-functionally: Collaborate with Solutions Engineers, Customer Success, and Product teams to ensure successful deployments and feed field insights back into product development

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Impact You'll Have

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Within your first 6-12 months, you will:

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• Establish Metronome as the go-to billing infrastructure for AI-native companies
• Create a scalable outbound motion that can be replicated across the sales organization
• Generate meaningful revenue contribution while building long-term strategic relationships
• Shape our understanding of AI company monetization patterns and product requirements
• Influence product roadmap with direct customer insights from the field

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Qualifications

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• 5+ years of progressive sales experience with a track record of growth from BDR → AE → Enterprise AE or similar progression
• Proven outbound expertise with strong discovery skills and natural curiosity for uncovering pain points
• Technical fluency to engage credibly with engineering teams while translating value for business stakeholders
• Experience selling to developer-first companies, ideally in SaaS infrastructure, developer tools, or AI-native startups
• Full-cycle sales ownership with demonstrated quota attainment and pipeline generation
• MEDDICC methodology experience or similar structured qualification framework
• Growth mindset with reputation as a continuous learner who integrates feedback rapidly
• Exceptional time management to thrive in unstructured, fast-paced environments while managing 50-100 accounts

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Bonus Points

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• Experience with billing, payments, or financial infrastructure
• Track record of building go-to-market motions from scratch
• Previous early-stage startup experience
• Understanding of usage-based pricing models

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Compensation

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The estimated salary range for this role is $260,000-$280,000 OTE. In addition to your salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

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About the Role

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Metronome is looking for a Frontend Architect to take ownership of our frontend web platform. You’ll guide the migration and modernization of our web platform, shape our frontend architecture, and set the bar for how we ship UI across the product.

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This role combines deep technical ownership with cross-functional influence. You’ll partner with design leadership to harness contributions from our design team, who actively ship frontend code, and turn that energy into a structured task force that drives polish and velocity across pillars.

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Your work will directly shape how every customer experiences Metronome’s product.

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What You’ll Do

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• Lead frontend foundations & ownership: Set the strategy and standards for how frontend is built, maintained, and owned across multiple pillars. Ensure consistency, velocity, and polish are upheld in every client-facing surface.
• Drive design system adoption: Align Figma, Storybook, and code. Set defaults that make the system easy to use, extend, and maintain.
• Raise quality: Put testing, review, and linting practices in place so high-quality UI becomes the default.
• Mentor & multiply: Coach engineers and designers on building polished, accessible UI. Organize design’s coding contributions into a structured, leveraged task force.
• Elevate client trust: Ensure our frontend polish, interaction standards, and performance reflect the strength of our systems. directly impacting sales, onboarding, and retention.

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Minimum Requirements

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• 7+ years of frontend engineering experience, with significant time spent in React, TypeScript, TailwindCSS, and modern component library architecture.
• Experience leading frontend migrations, refactors, or design system overhauls at scale. We love Pinterest, Dropbox, Linear as design system best-in-class examples.
• Deep understanding of accessibility, performance optimization, testing, and interaction fidelity.
• Proven collaboration with design teams on design system evolution; comfortable working in both Figma and Storybook.
• Clear communicator who can explain technical decisions across engineering, design, product, and leadership.
• Demonstrated ability to operate as a technical leader or architect, setting standards across product areas.
• Growth mindset and openness to collaboration, especially with design, who are active contributors to frontend code.

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Nice to Have

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• Experience introducing opinionated component APIs, semantic tokens, or scalable design tokens.
• Past work on enterprise or developer-focused products where polish and trust directly affected adoption.
• Experience shaping contribution models and governance for frontend systems.
• Comfort balancing feature velocity with long-term system health.

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Compensation

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The estimated base salary range for this role is $196,800 - $246,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

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About the Role

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We’re looking for someone seasoned in Demand Generation to lead the strategy, execution, and optimization of programs that generate and accelerate pipeline across enterprise and strategic segments. This is a critical leadership role focused on aligning marketing with sales to target high-value accounts, expand deal velocity, and drive measurable revenue impact.

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This role will lead account-based marketing (ABM), lifecycle campaigns, outbound acceleration programs, and campaign infrastructure in close partnership with Product Marketing, Field, SDR, and RevOps. You’ll architect a modern demand engine that scales with us as we grow and compete head-on with the biggest names in our category.

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This isn’t about MQLs. It’s about real pipeline, in-market accounts, and helping sales win faster and more often. If you're looking to own a key lever of growth and help define what great GTM looks like in our category, we’d love to meet you.

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What You'll Do

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• Develop and own the integrated demand generation strategy for enterprise and strategic accounts—including ABM, lifecycle, and outbound orchestration.
• Lead cross-functional planning with Sales, SDRs, Product Marketing, and Field Marketing to define target segments, buying committees, and high-impact campaign plays.
• Architect full-funnel programs that blend digital, content, events, direct mail, and outbound support into cohesive journeys that create and accelerate pipeline.
• Design and operationalize tiered ABM programs (1:1, 1:few, 1:many) in partnership with Sales and Marketing Ops.
• Define the customer lifecycle strategy and deploy nurture, expansion, and retention programs aligned to buyer and customer journeys.
• Partner with Growth, Marketing Ops, and RevOps to measure pipeline contribution, velocity, and ROI across all programs. Own reporting for executive stakeholders.
• Enable and equip SDRs and Sales with personalized campaign assets, outbound kits, and campaign alignment.
• Continually test, iterate, and optimize based on performance data and field feedback.

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Qualifications

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• 7–10+ years of experience in demand generation, growth marketing, or ABM—preferably in high-growth B2B SaaS.
• Strong track record building and scaling enterprise demand engines that contribute directly to revenue growth.
• Deep expertise in ABM strategy and execution, including campaign design, orchestration tools, and personalization.
• Experience mapping lifecycle stages and deploying cross-channel programs that increase engagement and conversion across the funnel.
• Data-driven with strong operational skills—comfortable owning attribution, forecasting, and campaign reporting.
• Proficient in marketing and sales tech stack (Salesforce, HubSpot/Marketo, 6sense/Demandbase, Outreach/Salesloft, etc.).
• Excellent collaborator with a history of aligning tightly with Sales, SDR, and Marketing leadership.
• Strategic thinker and crisp communicator who thrives in a fast-paced, results-oriented environment.

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Compensation

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The estimated base salary range for this role is $151,200 - $189,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

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About the Role

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We're seeking a founding Developer Relations Engineer who will define and own Metronome's developer relations strategy. As our first dev rel hire, you'll have autonomy to shape how we engage with and support our developer community. This includes refining our documentation strategy, creating developer tools and SDKs, establishing community programs, producing educational content and videos, and driving all initiatives that enhance the developer experience with our platform. This role combines strategic thinking with hands-on technical execution to ensure developers succeed with our technology.

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What You'll Do

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As Metronome's first Developer Relations Engineer, you will define and execute a strategy to continuously improve the developer experience of using Metronome.

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Developer Experience

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• Identify and implement improvements to the developer journey
• Create and maintain SDK examples and starter projects
• Build internal tools to improve documentation workflows
• Contribute to the design of developer-facing features
• Gather and analyze developer feedback to drive documentation improvements

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Documentation Leadership

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• Own and execute our technical documentation strategy
• Create clear, concise, and accurate documentation for APIs, SDKs, and integrations
• Design and maintain our documentation infrastructure and tooling
• Develop tutorials, guides, and sample applications that showcase best practices
• Produce engaging video content demonstrating key features and integration workflows
• Establish style guides and documentation standards

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Technical Communication

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• Write technical blog posts and integration guides to help evangelize Metronome as a developer-first company
• Create content for developer communications
• Contribute to developer support channels
• Help identify and document common integration patterns and issues
• Participate in developer community events

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Qualifications

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• 5+ years of technical experience, with at least 3 years focused on developer relations and experience
• Strong software development background with hands-on coding experience
• Excellent technical writing skills with a portfolio of documentation work
• Experience with API documentation and developer guides
• Proficiency in multiple programming languages
• Experience with documentation tools and static site generators
• Strong communication skills and ability to explain complex technical concepts
• Experience with version control systems (Git) and collaborative development workflows

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Bonus Points

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• Experience building and maintaining documentation infrastructure
• Background in creating technical video content
• Experience with documentation-as-code approaches
• Knowledge of developer metrics and analytics
• Experience with OpenAPI/Swagger specifications
• Understanding of developer experience (DX) best practices
• Knowledge of continuous integration/continuous deployment (CI/CD) practices

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Compensation

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The estimated base salary range for this role is $157,600 - $197,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

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About the Role

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We are looking for an engineering leader with a proven track record of developing and scaling high-performing teams. In this role, you'll lead multiple initiatives that are critical to Metronome's next stage growth. You'll be responsible for driving customer value creation and enabling scalable, self-service experiences that help customers realize the full potential of our platform. The ideal candidate will deeply understand technical details while excelling at helping engineers deliver both incremental value and large-scale projects. You know how to support engineers at all stages of their career and are motivated to help them do their best work while setting strategic direction for growth-focused initiatives.

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What You'll Do

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• Set organizational and technical direction: Shape the roadmap and vision for your teams in collaboration with product, engineering and design leadership. Ensure the product and platform scales effectively and is built to meet evolving customer needs.
• Drive execution and delivery: Oversee multiple mission-critical projects that power Metronome’s customer experience. Align priorities across teams and stakeholders to ensure timely, high-quality delivery.
• Manage and grow teams: Lead and mentor engineering managers and senior ICs. Provide career development, performance feedback, and coaching across teams.
• Recruit and retain top talent: Hire exceptional engineers and managers. Foster a high-trust, high-performance culture that values innovation, collaboration, and operational excellence.
• Lead org-wide initiatives: Champion company-wide efforts to improve operational excellence, define testing standards, and raise the bar for execution quality.

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Impact You'll Have

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• Own a mission-critical organization: Build and lead a function that is essential to Metronome’s ability to support complex billing needs for the world’s most innovative companies.
• Establish a culture of excellence: Define technical standards, reliability practices, and operational processes that build customer trust and reduce on-call burden.
• Develop future leaders: Grow the next generation of engineering leaders at Metronome through mentorship, sponsorship, and skill development.

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Qualifications

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• 4+ years of engineering management experience: Including managing managers or tech leads, and scaling teams through periods of growth and complexity.
• 7+ years of technical experience: You’ve built and operated systems at scale and understand platform architecture and reliability deeply.
• Proven leadership skills: You’ve led teams through ambiguity, made long-term technical bets, and know how to align execution with business goals.
• Strong organizational and communication skills: You navigate complex stakeholder needs and drive clarity across teams and functions.
• Commitment to inclusivity: You build diverse, inclusive teams and lead with empathy, candor, and authenticity.

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Compensation

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The estimated base salary range for this role is $204,000 - $256,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

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About the Role

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We're seeking a founding Developer Relations Engineer who will define and own Metronome's developer relations strategy. As our first dev rel hire, you'll have autonomy to shape how we engage with and support our developer community. This includes refining our documentation strategy, creating developer tools and SDKs, establishing community programs, producing educational content and videos, and driving all initiatives that enhance the developer experience with our platform. This role combines strategic thinking with hands-on technical execution to ensure developers succeed with our technology.

​

What You'll Do

--------------

​

As Metronome's first Developer Relations Engineer, you will define and execute a strategy to continuously improve the developer experience of using Metronome.

​

Developer Experience

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• Identify and implement improvements to the developer journey
• Create and maintain SDK examples and starter projects
• Build internal tools to improve documentation workflows
• Contribute to the design of developer-facing features
• Gather and analyze developer feedback to drive documentation improvements

​

Documentation Leadership

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• Own and execute our technical documentation strategy
• Create clear, concise, and accurate documentation for APIs, SDKs, and integrations
• Design and maintain our documentation infrastructure and tooling
• Develop tutorials, guides, and sample applications that showcase best practices
• Produce engaging video content demonstrating key features and integration workflows
• Establish style guides and documentation standards

​

Technical Communication

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• Write technical blog posts and integration guides to help evangelize Metronome as a developer-first company
• Create content for developer communications
• Contribute to developer support channels
• Help identify and document common integration patterns and issues
• Participate in developer community events

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Qualifications

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• 5+ years of technical experience, with at least 3 years focused on developer relations and experience
• Strong software development background with hands-on coding experience
• Excellent technical writing skills with a portfolio of documentation work
• Experience with API documentation and developer guides
• Proficiency in multiple programming languages
• Experience with documentation tools and static site generators
• Strong communication skills and ability to explain complex technical concepts
• Experience with version control systems (Git) and collaborative development workflows

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Bonus Points

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• Experience building and maintaining documentation infrastructure
• Background in creating technical video content
• Experience with documentation-as-code approaches
• Knowledge of developer metrics and analytics
• Experience with OpenAPI/Swagger specifications
• Understanding of developer experience (DX) best practices
• Knowledge of continuous integration/continuous deployment (CI/CD) practices

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Compensation

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The estimated base salary range for this role is $157,600 - $197,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

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About the Role

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The Infrastructure team builds foundational systems at scale. We're hundreds o billions of events per day through world scale custom streaming infrastructure, running invoice computations that push the limits of distributed systems, and building platforms that need to be correct, fast, and efficient simultaneously.

Work spans the full infrastructure stack—from streaming platforms ingesting usage data, to huge offline batch jobs, to the observability and deployment tooling that keeps everything running reliably. Every platform you build multiplies the effectiveness of the entire engineering org. If you're energized by hard technical challenges, building infrastructure that becomes a competitive moat, and operating systems at world scale, this is the role for you.

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What You'll Do

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• Build platforms that scale: Design and operate foundational infrastructure—Kubernetes clusters, Kafka streaming platforms, Spark batch processing, observability systems—that handle billions of events and enable Metronome to grow with minimal friction.
• Enable product velocity: Create golden paths, abstractions, and tooling that let engineers ship faster and more reliably without becoming infrastructure experts themselves.
• Enable reliability as the product: Take accountability for system uptime, performance, and correctness. Build monitoring, alerting, and incident response systems that enable the entire team catch problems before customers notice.
• Drive technical direction: Shape Metronome's infrastructure strategy, make platform-level architectural decisions, and mentor engineers across the organization.

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Impact You'll Have

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• Multiply engineering effectiveness: Every tool you build, every deployment pipeline you improve, every observability gap you close makes dozens of engineers more productive. Your infrastructure decisions directly impact what and how fast the company can ship.
• Power mission-critical workloads: Our infrastructure processes financial data for companies like Confluent, OpenAI and Anthropic—where accuracy, performance, and reliability aren't nice-to-haves, they're requirements. You'll build systems where correctness matters and downtime has real consequences.
• Shape how we scale: You'll have a real voice in how we architect systems to handle 10x growth, which technologies we bet on, and how we build a world-class infrastructure organization.

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Qualifications

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• 5+ years building infrastructure systems: Hands-on experience with distributed systems, cloud infrastructure, container orchestration, data pipelines, observability, CI/CD, or other foundational platforms.
• Ownership of production systems: Track record of operating mission-critical infrastructure with strong focus on reliability, scalability, and performance.
• Force multiplier mindset: You build platforms that enable others. You create abstractions that make complex systems approachable. You think about developer experience as a first-class concern.
• Cross-functional collaboration: You partner effectively with product teams, communicate technical decisions clearly, and mentor engineers across experience levels.

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Tech stack

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The main expectation for the role is you’re excited to learn and work with whatever technologies make the most sense for the problem at hand. That said, our current tech stack includes:

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• Cloud Infrastructure (AWS: EKS, ECS, S3, RDS, Lambda, and more)
• Container Orchestration (Kubernetes, Docker)
• Infrastructure as Code (Terraform)
• Streaming & Batch Processing (Kafka, Kafka Streams, Spark)
• Languages (Python, TypeScript, Java, Go)

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Compensation

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The estimated base salary range for this role is $171,200 - $246,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

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About the Role

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As a founding member of our technical support organization, you will be on the front lines providing world-class customer service. As part of our engineering organization, you will become an expert on our product and partner closely with Metronome's engineers, customer success team, and our customers' developers.

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Your primary responsibilities will include communicating with developers, debugging issues, developing and improving our internal tools. Since we view every support escalation as an opportunity to learn, both as individuals and as a company, you will play a critical role in providing feedback and influencing our product roadmap.

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This role has a requirement to be based in Europe.

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What You'll Do

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• Provide technical guidance to customers’ developers on best practices for integrating with our APIs and utilizing our functionality.
• Troubleshoot any issues that arise from customers and diagnose any blockers. Escalate issues with customer context to the engineering team.
• Develop internal tools to automate customer workflows that are currently unavailable in our product. Provide feedback on recurring patterns and advocate for addressing feature gaps in the product.
• Design and assist in implementing a comprehensive knowledge base to assist customers with using our product.

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Impact You'll Have

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• Through your interactions with individual customers, you will help improve our product for everyone.
• Your work will play a crucial role in ensuring our customers' success and the continued effectiveness of their integration with Metronome.
• The Metronome team is more well-rounded because you bring your unique personality to work and help create an inclusive fun environment focused on helping our customers get the most value out of Metronome.

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Qualifications

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• 3+ years of work experience in a highly technical support organization or in engineering
• Experience writing scripts or internal tools using APIs, and functional knowledge of SQL
• Familiarity programming in one of Typescript, Python or Ruby
• Strong written and verbal communication skills
• A mindset of customer empathy and ability to solve challenging problems

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Bonus points

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• You have worked on modern enterprise software which is business critical
• Familiarity with at least one ticketing system, such as Zendesk, Front, or other systems

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