Hi, We're Metronome!

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About the Role

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We are looking for an experienced infrastructure leader to own and scale the technical foundation that powers Metronome's platform. As Head of Infrastructure, you'll lead a growing team of ~15 engineers responsible for the real-time systems that process billions of events, millions of invoices and enable some of the world's most innovative companies to build their operations on Metronome.

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This role combines deep technical expertise with organizational leadership, owning the reliability, scalability, and operational excellence of our infrastructure layer. You'll be responsible for ensuring our platform can handle exponential customer growth while maintaining the enterprise-grade reliability that our customers depend on for their critical business operations.

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What You'll Do

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Infrastructure Leadership and Strategy

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• Lead and grow a team of 15+ infrastructure engineers, managing both engineering managers and senior individual contributors while providing mentorship, career development, and technical guidance across multiple teams
• Build and scale the infrastructure organization structure, defining team responsibilities, establishing clear ownership boundaries, and ensuring effective coordination between infrastructure teams and product engineering groups
• Own the technical roadmap for Metronome's infrastructure layer as we scale to support larger scale and evolve from commodity solutions to specialized streaming infrastructure
• Partner with engineering leadership to balance infrastructure investments with product development needs, serving as an enabler for product engineering teams

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Platform Reliability and Operations

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• Own the end-to-end reliability and performance of real-time systems that process billions of events and millions of invoices with enterprise-grade uptime, latency and correctness requirements
• Maintain and enhance comprehensive monitoring, alerting, and observability across all infrastructure services
• Lead incident response and post-mortem processes, ensuring systematic improvements to prevent recurrence and drive operational excellence practices

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Scaling and Team Development

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• Architect infrastructure solutions that support exponential customer growth and increasingly complex technical requirements
• Foster a culture of operational excellence where engineers take ownership of system reliability and customer experience
• Drive hiring and team scaling as infrastructure demands grow with business expansion

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Impact You'll Have

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• Own critical infrastructure: Lead the technical systems that power the entirety of the Metronome platform ensuring reliability and performance at scale
• Build a world-class infrastructure organization: Develop and scale a high-performing team that sets the standard for operational excellence
• Enable massive business growth: Architect and maintain the infrastructure foundation that allows Metronome to support significantly larger customers and more complex billing scenarios
• Create competitive advantages: Drive the evolution toward purpose-built systems that differentiate Metronome in the market
• Drive customer confidence: Ensure the technical reliability that enables customers to trust Metronome with their most critical business operations
• Shape infrastructure excellence: Influence how modern billing infrastructure is built and operated, with autonomy to implement cutting-edge approaches

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Qualifications

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• 8+ years of infrastructure engineering experience including managing engineering managers and driving cross-organizational initiatives
• Track record building and scaling engineering teams including hiring, mentoring, and creating processes that support rapid organizational growth
• Proven track record scaling critical infrastructure at high-growth companies
• Deep expertise in modern infrastructure technologies including streaming data platforms, distributed systems architecture, cloud platforms, observability stacks, and infrastructure-as-code
• Strong operational excellence background including SLI/SLO frameworks, incident management, capacity planning, and proactive monitoring systems
• Experience partnering with product engineering teams as an enabler, balancing infrastructure needs with product velocity and business requirements
• Excellent communication and technical judgment with experience presenting technical concepts to stakeholders and deep understanding of how infrastructure decisions impact performance, productivity, and business outcomes

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Compensation

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The estimated base salary range for this role is $220,000 - 275,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

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The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

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We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

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About the Role

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We are looking for a hands-on security generalist to build Metronome's security program as we scale. Security is critical to Metronome, and we've architected our products with security in mind from the get-go—zero trust architecture, principle of least privilege, first-class in-product RBAC and access controls, and strong SOC 1 & SOC 2 compliance. As we grow, we need a dedicated security leader who can build our security team and program, own the program management side of security, and tackle the customer assurance work that needs focused ownership.

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In this role, you'll be the face of security at Metronome, owning our entire security function with a focus on customer trust building, risk reduction, and engineering enablement. You'll get your hands dirty with everything from SOC audits to security questionnaires to vulnerability management, building the security organization from the ground up. Initially, you'll be a hands-on contributor getting the program off the ground. As we grow, you'll hire and lead the function.

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The ideal candidate is an opinionated software engineer who focuses on security, understands how secure software gets built, and can build strong relationships with our engineering organization and customers.

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What You'll Do

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Security Program Management

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• Take ownership of Metronome's entire security posture, handling everything from vulnerability management to policy updates
• Coordinate penetration testing, security assessments, and incident response as the primary security point person
• Manage security tooling, monitoring, and the day-to-day "grungy" security work that keeps us secure
• Balance multiple security initiatives and priorities across the organization

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Customer Trust Building

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• Own all customer-facing security work: questionnaires, compliance calls, security reviews, and technical due diligence
• Manage SOC 1 & SOC 2 audits end-to-end and expand compliance framework as customer requirements grow
• Serve as the definitive security voice for sales calls, customer meetings, and enterprise security discussions
• Transform our customer assurance process from shared ownership to dedicated, streamlined execution

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Engineering Enablement

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• Partner with our 50+ engineer engineering team to maintain security excellence while minimizing development friction, creating a “pit of success”, where building secure software is the natural, easy path
• Review security architecture decisions and provide security guidance that accelerates rather than blocks development
• Build security processes that scale with our engineering culture and rapid growth pace

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Future Organization Building

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• Set the security vision and roadmap for Metronome's security program
• Initially execute against that roadmap as an individual contributor, but define and hire against the roadmap to build your team
• Scale the Metronome security team to be a world-class security organization

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Impact You'll Have

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• Lead security at a company that gets it right: Take ownership of a sophisticated security program built on strong foundations and scale it for the next phase of growth
• Build a world-class security organization: Create the security function from scratch, defining culture, processes, and team structure that will become the blueprint for other companies
• Drive customer trust at scale: Own the security reputation that enables Metronome to win complex enterprise deals and maintain customer confidence
• Shape security innovation: Influence how security engineering is done at a fast-growing company, with the autonomy to implement cutting-edge approaches

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Qualifications

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• At least 5+ years of experience in security engineering, with a strong software engineering background before.
• Hands-on experience with SOC 2 audits, compliance frameworks, and customer security assurance
• Deep understanding of cloud security, modern security architectures and tooling
• Track record of building relationships with engineering teams and being seen as an enabler
• Excellent communication skills with experience presenting to customers and executives
• Self-starter who can work independently and manage multiple security initiatives

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We don't filter based on current expertise, so at Metronome you will learn:

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• AWS (S3, RDS, API Gateway, ECS, Fargate, Lambda, MKS, and more!)
• Infrastructure as Code (Terraform, Serverless Framework)
• Languages (Python, Typescript, Java - for working with Kafka)
• Frontend Tools and Frameworks (React, Apollo GraphQL, Webpack, React Testing Library)
• CI/CD (AWS CodePipeline & CodeDeploy, CircleCI)

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Compensation

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The estimated base salary range for this role is $196,800 - $246,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

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About the Role

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We're seeking an experienced Developer Relations Engineer who will champion Metronome's developer experience strategy and contribute to our broader developer experience initiatives. This role combines a strong intuitive sense for the life of a developer with hands-on engineering skills to drive comprehensive documentation, community engagement, and tools that help developers succeed with our platform.  

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What You'll Do

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As Metronome's first Developer Relations Engineer, you will define and execute a strategy to continuously improve the developer experience of using Metronome.

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Developer Experience

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• Identify and implement improvements to the developer journey
• Create and maintain SDK examples and starter projects
• Build internal tools to improve documentation workflows
• Contribute to the design of developer-facing features
• Gather and analyze developer feedback to drive documentation improvements

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Documentation Leadership

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• Own and execute our technical documentation strategy
• Create clear, concise, and accurate documentation for APIs, SDKs, and integrations
• Design and maintain our documentation infrastructure and tooling
• Develop tutorials, guides, and sample applications that showcase best practices
• Produce engaging video content demonstrating key features and integration workflows
• Establish style guides and documentation standards

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Technical Communication

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• Write technical blog posts and integration guides to help evangelize Metronome as a developer-first company
• Create content for developer communications
• Contribute to developer support channels
• Help identify and document common integration patterns and issues
• Participate in developer community events

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Qualifications

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• 5+ years of technical experience, with at least 3 years focused on developer relations and experience
• Strong software development background with hands-on coding experience
• Excellent technical writing skills with a portfolio of documentation work
• Experience with API documentation and developer guides
• Proficiency in multiple programming languages
• Experience with documentation tools and static site generators
• Strong communication skills and ability to explain complex technical concepts
• Experience with version control systems (Git) and collaborative development workflows

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Bonus Points

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• Experience building and maintaining documentation infrastructure
• Background in creating technical video content
• Experience with documentation-as-code approaches
• Knowledge of developer metrics and analytics
• Experience with OpenAPI/Swagger specifications
• Understanding of developer experience (DX) best practices
• Knowledge of continuous integration/continuous deployment (CI/CD) practices

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About the Role

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We’re looking for someone seasoned in Demand Generation to lead the strategy, execution, and optimization of programs that generate and accelerate pipeline across enterprise and strategic segments. This is a critical leadership role focused on aligning marketing with sales to target high-value accounts, expand deal velocity, and drive measurable revenue impact.

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This role will lead account-based marketing (ABM), lifecycle campaigns, outbound acceleration programs, and campaign infrastructure in close partnership with Product Marketing, Field, SDR, and RevOps. You’ll architect a modern demand engine that scales with us as we grow and compete head-on with the biggest names in our category.

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This isn’t about MQLs. It’s about real pipeline, in-market accounts, and helping sales win faster and more often. If you're looking to own a key lever of growth and help define what great GTM looks like in our category, we’d love to meet you.

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What You'll Do

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• Develop and own the integrated demand generation strategy for enterprise and strategic accounts—including ABM, lifecycle, and outbound orchestration.
• Lead cross-functional planning with Sales, SDRs, Product Marketing, and Field Marketing to define target segments, buying committees, and high-impact campaign plays.
• Architect full-funnel programs that blend digital, content, events, direct mail, and outbound support into cohesive journeys that create and accelerate pipeline.
• Design and operationalize tiered ABM programs (1:1, 1:few, 1:many) in partnership with Sales and Marketing Ops.
• Define the customer lifecycle strategy and deploy nurture, expansion, and retention programs aligned to buyer and customer journeys.
• Partner with Growth, Marketing Ops, and RevOps to measure pipeline contribution, velocity, and ROI across all programs. Own reporting for executive stakeholders.
• Enable and equip SDRs and Sales with personalized campaign assets, outbound kits, and campaign alignment.
• Continually test, iterate, and optimize based on performance data and field feedback.

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Qualifications

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• 7–10+ years of experience in demand generation, growth marketing, or ABM—preferably in high-growth B2B SaaS.
• Strong track record building and scaling enterprise demand engines that contribute directly to revenue growth.
• Deep expertise in ABM strategy and execution, including campaign design, orchestration tools, and personalization.
• Experience mapping lifecycle stages and deploying cross-channel programs that increase engagement and conversion across the funnel.
• Data-driven with strong operational skills—comfortable owning attribution, forecasting, and campaign reporting.
• Proficient in marketing and sales tech stack (Salesforce, HubSpot/Marketo, 6sense/Demandbase, Outreach/Salesloft, etc.).
• Excellent collaborator with a history of aligning tightly with Sales, SDR, and Marketing leadership.
• Strategic thinker and crisp communicator who thrives in a fast-paced, results-oriented environment.

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Compensation

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The estimated base salary range for this role is $151,200 - $189,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

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The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

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About the Role

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We’re looking for a Product Marketing Manager to lead the go-to-market strategy for Metronome’s core products, focused on a specific segment or persona. You’ll partner closely with product, GTM, and the broader marketing team to define positioning, craft compelling messaging, and drive launches that increase awareness and adoption. This role is ideal for a strategic marketer who thrives on deeply understanding the customer and product—and turning that insight into clear, actionable storytelling.

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What You'll Do

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• Own positioning and messaging for Metronome’s core products for a specific segment or persona—craft narratives that resonate with target buyers and clearly differentiate us from competitors.
• Equip the sales team with repeatable sales playbooks, objection handling guides, and enablement materials to drive revenue impact.
• Drive go-to-market strategy for new product launches and feature rollouts—partnering with product, sales, and customer success to ensure launches land effectively.
• Build high-impact content across the funnel—sales decks, website copy, one-pagers, customer stories, blog posts, and more.
• Lead customer and market research to inform strategy, uncover buyer pain points, and validate messaging.
• Be the voice of the customer—bring market insights into product planning, pricing, packaging, and roadmap conversations.

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Impact You'll Have

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• Drive product adoption by creating clear messaging that highlights product value.
• Improve revenue opportunity by enabling sales teams with impactful materials and training to improve conversions.
• Simplify complex technical concepts to enhance customer understanding and engagement.
• Creating content and sales enablement materials to drive connection with our most important technical buyers.

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Qualifications

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• 6+ years of experience in technical product marketing or product marketing, ideally in a B2B environment.
• Strong technical foundation with the ability to understand and articulate complex concepts effectively.
• Proven experience collaborating closely with product and GTM teams to create compelling product and marketing materials, as well as training sales teams on new features.
• Action-oriented mindset with the ability to drive initiatives end-to-end, from ideation to execution, even with limited resources.
• Exceptional communication and interpersonal skills, with a talent for translating technical details into customer value.
• Experience creating content and moderating demos and webinars

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Bonus Points

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• Experience in pricing, billing, payments, or financial infrastructure domains.
• Prior exposure to fintech, developer tools, or infrastructure software.

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Compensation

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The estimated base salary range for this role is $168,000 - $210,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

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About the Role

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As an Enterprise Account Executive at Metronome, you'll be at the forefront of the usage-based pricing revolution, working across organizations to drive strategic monetization transformations and help bring new products to market. You'll orchestrate complex sales cycles involving engineering leaders, product teams, finance operators, and C-suite stakeholders, helping them reimagine their pricing strategies and customer billing experience to unlock new revenue potential.

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This role requires you to be hybrid in San Francisco or New York City.

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What You'll Do

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• Build and maintain relationships across the entire customer organization, from developers and product managers to CEOs
• Lead strategic discussions with executives about modernizing their monetization strategy while simultaneously engaging with highly technical teams on implementation details
• Own the full sales cycle for enterprise accounts, from prospecting and discovery through technical validation, commercial negotiation, and close
• Navigate complex organizational dynamics to build consensus among technical and business stakeholders
• Develop executive-level business cases that demonstrate the ROI of usage-based pricing while working with engineering teams to validate technical feasibility
• Partner with Solutions Engineers to architect and validate technical solutions during proof-of-concept engagements
• Help shape product strategy by synthesizing feedback from both technical and business stakeholders
• Define and refine our enterprise sales playbook as a foundational member of the strategic sales team

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Qualifications

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• You have 5+ years of enterprise software sales experience, with a focus on technical sales to product and engineering teams
• You're equally comfortable presenting to C-suite executives and white-boarding with engineering teams and excel at building relationships across organizations and orchestrating complex, multi-stakeholder deals
• You have experience selling technical infrastructure or developer tools
• You're naturally curious about technology and enjoy diving deep into technical concepts – tactically you can translate technical concepts into business value for executive audiences while maintaining credibility with technical teams.
• You have strong business acumen and can effectively communicate ROI to finance and executive stakeholders
• You're comfortable operating in fast-paced startup environments, see opportunity in ambiguity, and are excited to help build something from the ground up

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Bonus Points

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• You have experience with billing, payments, or financial infrastructure

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Compensation

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The estimated salary range for this role is $280,000-$320,000 OTE. In addition to your salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

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About the Role

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​

We're seeking an experienced Developer Relations Engineer who will champion Metronome's developer experience strategy and contribute to our broader developer experience initiatives. This role combines a strong intuitive sense for the life of a developer with hands-on engineering skills to drive comprehensive documentation, community engagement, and tools that help developers succeed with our platform.  

​

What You'll Do

--------------

​

As Metronome's first Developer Relations Engineer, you will define and execute a strategy to continuously improve the developer experience of using Metronome.

​

Developer Experience

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• Identify and implement improvements to the developer journey
• Create and maintain SDK examples and starter projects
• Build internal tools to improve documentation workflows
• Contribute to the design of developer-facing features
• Gather and analyze developer feedback to drive documentation improvements

​

Documentation Leadership

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• Own and execute our technical documentation strategy
• Create clear, concise, and accurate documentation for APIs, SDKs, and integrations
• Design and maintain our documentation infrastructure and tooling
• Develop tutorials, guides, and sample applications that showcase best practices
• Produce engaging video content demonstrating key features and integration workflows
• Establish style guides and documentation standards

​

Technical Communication

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• Write technical blog posts and integration guides to help evangelize Metronome as a developer-first company
• Create content for developer communications
• Contribute to developer support channels
• Help identify and document common integration patterns and issues
• Participate in developer community events

​

Qualifications

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• 5+ years of technical experience, with at least 3 years focused on developer relations and experience
• Strong software development background with hands-on coding experience
• Excellent technical writing skills with a portfolio of documentation work
• Experience with API documentation and developer guides
• Proficiency in multiple programming languages
• Experience with documentation tools and static site generators
• Strong communication skills and ability to explain complex technical concepts
• Experience with version control systems (Git) and collaborative development workflows

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Bonus Points

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• Experience building and maintaining documentation infrastructure
• Background in creating technical video content
• Experience with documentation-as-code approaches
• Knowledge of developer metrics and analytics
• Experience with OpenAPI/Swagger specifications
• Understanding of developer experience (DX) best practices
• Knowledge of continuous integration/continuous deployment (CI/CD) practices

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About the Role

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The Product Engineering team at Metronome is responsible for crafting billing solutions for our self-serve and enterprise customers. This role offers the opportunity to explore how businesses bill their customers, unlock insights from usage data, and deliver a delightful user experience through APIs and UI. As a product engineer, you will be working in Squad, a cross-functional team to deliver specific mission.

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What You'll Do

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• Design and build impactful features: Develop complex, full-stack features that span across both backend and frontend.
• Cross-team collaboration: Partner with other engineering teams, designers, product managers, and Go To Market (GTM) teams to define product strategy and deliver from concept to implementation.
• Mentor and grow: Share your knowledge to help teammates grow while learning from their expertise.

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Qualifications

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• Proven track record of execution: 5+ years of hands-on engineering experience building world-class products.
• Craftsmanship in code: You take pride in shipping high-quality, thoughtful features, setting a high bar for maintainability and elegance.
• Customer empathy: You deeply understand customer needs and translate them into intuitive solutions.
• Growth mindset: You value diverse perspectives and are committed to continuous learning.
• Tech-savvy and curious: Whether you’re familiar with our stack or excited to learn, you thrive on picking up new tools. Our current tech stack is:

  + Infrastructure as Code (Terraform, Serverless Framework)

  + Languages (mainly Typescript, sometimes Python)

  + Frontend Tools and Frameworks (React, Apollo GraphQL, Webpack, React Testing Library)

  + CI/CD (AWS CodePipeline & CodeDeploy, CircleCI)

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Compensation

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The estimated base salary range for this role is $156,000 - $214,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

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