Hi, We're Metronome!

​

​

About the Role

--------------

​

We’re looking for a talented, business-minded attorney to join Metronome as our first in-house Legal Counsel. Reporting directly to the Head of Legal, you will have broad responsibility across commercial, privacy, and corporate matters, with a primary focus on supporting our go-to-market teams. You’ll partner closely with Sales, Finance, Security, and Product to structure and negotiate high-value customer agreements, streamline deal processes, and ensure compliance with evolving privacy and data protection frameworks.

​

This is a unique opportunity to build alongside a rapidly scaling infrastructure company. You’ll operate as a true generalist: drafting and negotiating contracts, managing privacy obligations, advising on product and partnership initiatives, and setting up the foundational systems that will allow the legal function to scale. The right candidate will thrive in a fast-paced environment where judgment, precision, and speed are equally important.

​

What You'll Do

--------------

​

• Own the lifecycle of revenue contracts: structure, draft, and negotiate enterprise SaaS agreements, order forms, DPAs, SLAs, SOWs, partner and reseller agreements, and NDAs.
• Lead deal desk. Create playbooks, fallback positions, and templates that compress cycle time while maintaining risk posture.
• Drive privacy and data governance. Operationalize GDPR, CCPA/CPRA, and global privacy requirements in our products and processes, including DPAs, data mapping, vendor diligence, and incident response in partnership with Security.
• Build the function. Stand up lightweight processes, cadences, and tooling. Educate teams on playbooks and negotiation strategy.
• Partner cross-functionally with Sales, Security, Finance, and Customer Success to close complex enterprise deals quickly while protecting long-term interests.
• Support corporate work. Partner on entity maintenance, board consents, cap table mechanics, and routine compliance.
• Pragmatic risk management in service of speed and customer trust.
• Clear writing, strong frameworks, and consistent positions that help Sales win.
• Collaboration without ego.

​

Impact You'll Have

------------------

​

• Accelerate revenue growth by enabling the Sales team to close faster with clean, scalable playbooks and crisp negotiation support.
• Shape the legal function from day one by helping define our contracting frameworks, risk tolerances, and operational cadence alongside the Head of Legal.
• Strengthen customer trust through world-class privacy and data governance practices that meet enterprise standards and unlock large-scale deals.
• Guide strategic decisions by providing practical, business-minded legal advice to leadership on partnerships, product initiatives, and corporate matters.
• Lay the foundation for scale by introducing lightweight processes, templates, and systems that make the company faster today and sustainable tomorrow.

​

Qualifications

--------------

​

• 4+ years of post-JD experience in sophisticated commercial and technology transactions at a top law firm, in-house at a high-growth SaaS or infra company, or a mix of both.
• Record of academic and professional excellence and rigorous training that shows up in your drafting, issue-spotting, and negotiation outcomes.
• Expert command of enterprise SaaS contracting, including data privacy, security addenda, IP, indemnities, and liability allocation.
• Fluency with privacy frameworks and security standards relevant to B2B SaaS (GDPR, CCPA/CPRA, processor obligations, SOC 2, ISO 27001).
• Business athlete mindset: move quickly, prioritize well, sweat details, and communicate crisply with executives and customers.
• High ownership and comfort as the first in-house counsel building for scale.

​

Bonus

​

• Exposure to data infrastructure, billing, or AI platform agreements, including complex vendor or compute partnerships.
• Open source, marketplace, or channel experience.
• Prior early-stage or first-legal-hire experience.

​

​

About the Role

--------------

​

As Metronome’s Head of Account Management, you will drive our post-sales commercial team to build world-class partnerships with the top AI and software companies in the world. Metronome’s success depends upon deep, ongoing collaboration and strategic advisory with our clients. You will work with our Head of GTM to define Metronome’s post-sales commercial strategy and operations, and recruit and lead a team that will deliver.

​

Metronome provides a business critical infrastructure service that enables our clients to grow. Your team will pair with our technical teams to uncover and capture growth opportunities that help our clients win — clients that span fast-growing startups to top strategic software clients transforming their business. You will get hands-on with your team to solve new and complex problems that help us maximize retention and growth.

​

What You'll Do

--------------

​

• Define and run the post-sales customer journey, in partnership with our Head of GTM and our technical GTM teams.
• Recruit, lead, and develop a team of Account Managers across all segments, from AI-native fast-growing startups, to enterprise and strategic software clients.
• Own, broaden, and deepen executive relationships with our client base.
• Develop upsell and expansion opportunities through strategic engagement that aligns our evolving products and services to our clients’ needs.
• Identify and lead cross-functional squads to swarm critical client opportunities, calling upon technical and commercial resources from our GTM and R&D teams.
• Build an end-to-end feedback loop between our customers and our product and engineering teams to swiftly and continuously improve the product.

​

Impact You'll Have

------------------

​

• Drive world-class net and gross revenue retention by seeking and developing revenue opportunities and ensuring clients see increasing value over time.
• Maximize customer satisfaction and referencability by building strong, lasting relationships and partnering with our clients to ensure their success.
• Shape our product roadmap by representing the voice of the customer to our R&D teams and providing actionable, pragmatic feedback.

​

Qualifications

------------------

​

• 8+ years in a commercial role, with at least 3+ years managing a post-sales commercial function (Account Management or Customer Success). Strong preference for startup experience and building teams and playbooks.
• Deep understanding of buyer journey mapping, customer segmentation, capacity planning, and related team-building operations
• Proven success managing a Strategic / Key Account segment
• Experience with commercial teams that participate in or run implementations and project management
• Excellent communication and executive presence

​

Bonus Points

​

• Experience managing technical post-sales teams like Solutions Architecture, Technical Account Management, Professional Services, Support, etc.
• Experience managing sales or technical sales teams
• Background working with Finance, Engineering, and RevOps personas, especially at the executive level
• Experience with concepts in finance and accounting, usage-based billing, growth and monetization teams, pricing and packaging, and infrastructure software
• Experience and relationships in AI and SaaS

​

Compensation

​

The estimated total compensation range for this role is $260,000 - $320,000. In addition to your total compensation, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The total compensation will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

As a leader in the RevOps organization, the Head of Revenue Operations is responsible for the performance, strategy, and alignment of revenue operations in the company. This position is responsible for overseeing the operations of Marketing, Sales, and Customer Success departments, and ensuring that the interaction between those departments is aligned with the larger company-wide strategy dictated by senior leadership across the company.

​

This role requires you to be hybrid in San Francisco or New York City.

​

What You'll Do

--------------

​

Process:

​

• Implement communication structure between Sales, Marketing and Customer Success.
• Build key metrics to measure effectiveness of collaboration between all three groups
• Determine and optimize global territory and account assignments, and make recommendations on the design of the Sales organization
• Monitor and review the sales funnel on a weekly, monthly and quarterly basis
• Drive quarterly business reviews and forecasts
• Regularly present plans and reviews to the Board of Directors and Executive Team
• Assist in making hiring decisions
• Implement best-practices and standardization of sales processes leveraging efficiency and scalability
• Ensure alignment of Sales team with overall corporate objectives and priorities
• Work cross-functionally to resolve issues and facilitate the closing of business

​

Tools:

​

• Recommend and implement key tools to increase the impact of sellers
• Provide hands-on coaching/training on using our world class tech stack (SFDC, etc)
• Implement workflow / automation to reduce administrative tasks for sales team

​

People:

​

• Lead a world-class team of 3 people to start
• Set the sales development priorities and key selling strategies to achieve sales objectives
• Provides directional leadership for a fast growing team
• Lead the daily activities and quota performance management of team
• Consistently meets/exceeds outline individual and team metrics (quarterly and annually)
• Develop, document and administer global compensation plans and models that facilitate the scaling of the business

​

Qualifications

--------------

​

• Masters degree in Business, or related field or equivalent experience
• 4-8 years’ experience in leading global sales operations in SAAS software - startup experience preferred
• 3-5 years experience leading sales teams with individual and/or group quota
• Ability to build strong relationships across global teams and functions
• Strong Microsoft Excel competence
• Executive communication skills
• Strong interpersonal and relationship skills
• Ability to work across cultures and time-zones

​

​

About the Role

--------------

​

We are looking for a hands-on security generalist to build Metronome's security program as we scale. Security is critical to Metronome, and we've architected our products with security in mind from the get-go—zero trust architecture, principle of least privilege, first-class in-product RBAC and access controls, and strong SOC 1 & SOC 2 compliance. As we grow, we need a dedicated security leader who can build our security team and program, own the program management side of security, and tackle the customer assurance work that needs focused ownership.

​

In this role, you'll be the face of security at Metronome, owning our entire security function with a focus on customer trust building, risk reduction, and engineering enablement. You'll get your hands dirty with everything from SOC audits to security questionnaires to vulnerability management, building the security organization from the ground up. Initially, you'll be a hands-on contributor getting the program off the ground. As we grow, you'll hire and lead the function.

​

The ideal candidate is an opinionated software engineer who focuses on security, understands how secure software gets built, and can build strong relationships with our engineering organization and customers.

​

What You'll Do

--------------

​

Security Program Management

​

• Take ownership of Metronome's entire security posture, handling everything from vulnerability management to policy updates
• Coordinate penetration testing, security assessments, and incident response as the primary security point person
• Manage security tooling, monitoring, and the day-to-day "grungy" security work that keeps us secure
• Balance multiple security initiatives and priorities across the organization

​

Customer Trust Building

​

• Own all customer-facing security work: questionnaires, compliance calls, security reviews, and technical due diligence
• Manage SOC 1 & SOC 2 audits end-to-end and expand compliance framework as customer requirements grow
• Serve as the definitive security voice for sales calls, customer meetings, and enterprise security discussions
• Transform our customer assurance process from shared ownership to dedicated, streamlined execution

​

Engineering Enablement

​

• Partner with our 50+ engineer engineering team to maintain security excellence while minimizing development friction, creating a “pit of success”, where building secure software is the natural, easy path
• Review security architecture decisions and provide security guidance that accelerates rather than blocks development
• Build security processes that scale with our engineering culture and rapid growth pace

​

Future Organization Building

​

• Set the security vision and roadmap for Metronome's security program
• Initially execute against that roadmap as an individual contributor, but define and hire against the roadmap to build your team
• Scale the Metronome security team to be a world-class security organization

​

Impact You'll Have

------------------

​

• Lead security at a company that gets it right: Take ownership of a sophisticated security program built on strong foundations and scale it for the next phase of growth
• Build a world-class security organization: Create the security function from scratch, defining culture, processes, and team structure that will become the blueprint for other companies
• Drive customer trust at scale: Own the security reputation that enables Metronome to win complex enterprise deals and maintain customer confidence
• Shape security innovation: Influence how security engineering is done at a fast-growing company, with the autonomy to implement cutting-edge approaches

​

Qualifications

--------------

​

• At least 5+ years of experience in security engineering, with a strong software engineering background before.
• Hands-on experience with SOC 2 audits, compliance frameworks, and customer security assurance
• Deep understanding of cloud security, modern security architectures and tooling
• Track record of building relationships with engineering teams and being seen as an enabler
• Excellent communication skills with experience presenting to customers and executives
• Self-starter who can work independently and manage multiple security initiatives

​

Compensation

​

The estimated base salary range for this role is $196,800 - $246,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

We’re looking for someone seasoned in Demand Generation to lead the strategy, execution, and optimization of programs that generate and accelerate pipeline across enterprise and strategic segments. This is a critical leadership role focused on aligning marketing with sales to target high-value accounts, expand deal velocity, and drive measurable revenue impact.

​

This role will lead account-based marketing (ABM), lifecycle campaigns, outbound acceleration programs, and campaign infrastructure in close partnership with Product Marketing, Field, SDR, and RevOps. You’ll architect a modern demand engine that scales with us as we grow and compete head-on with the biggest names in our category.

​

This isn’t about MQLs. It’s about real pipeline, in-market accounts, and helping sales win faster and more often. If you're looking to own a key lever of growth and help define what great GTM looks like in our category, we’d love to meet you.

​

What You'll Do

--------------

​

• Develop and own the integrated demand generation strategy for enterprise and strategic accounts—including ABM, lifecycle, and outbound orchestration.
• Lead cross-functional planning with Sales, SDRs, Product Marketing, and Field Marketing to define target segments, buying committees, and high-impact campaign plays.
• Architect full-funnel programs that blend digital, content, events, direct mail, and outbound support into cohesive journeys that create and accelerate pipeline.
• Design and operationalize tiered ABM programs (1:1, 1:few, 1:many) in partnership with Sales and Marketing Ops.
• Define the customer lifecycle strategy and deploy nurture, expansion, and retention programs aligned to buyer and customer journeys.
• Partner with Growth, Marketing Ops, and RevOps to measure pipeline contribution, velocity, and ROI across all programs. Own reporting for executive stakeholders.
• Enable and equip SDRs and Sales with personalized campaign assets, outbound kits, and campaign alignment.
• Continually test, iterate, and optimize based on performance data and field feedback.

​

Qualifications

--------------

​

• 7–10+ years of experience in demand generation, growth marketing, or ABM—preferably in high-growth B2B SaaS.
• Strong track record building and scaling enterprise demand engines that contribute directly to revenue growth.
• Deep expertise in ABM strategy and execution, including campaign design, orchestration tools, and personalization.
• Experience mapping lifecycle stages and deploying cross-channel programs that increase engagement and conversion across the funnel.
• Data-driven with strong operational skills—comfortable owning attribution, forecasting, and campaign reporting.
• Proficient in marketing and sales tech stack (Salesforce, HubSpot/Marketo, 6sense/Demandbase, Outreach/Salesloft, etc.).
• Excellent collaborator with a history of aligning tightly with Sales, SDR, and Marketing leadership.
• Strategic thinker and crisp communicator who thrives in a fast-paced, results-oriented environment.

​

Compensation

​

The estimated base salary range for this role is $151,200 - $189,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

We're seeking an experienced Developer Relations Engineer who will champion Metronome's developer experience strategy and contribute to our broader developer experience initiatives. This role combines a strong intuitive sense for the life of a developer with hands-on engineering skills to drive comprehensive documentation, community engagement, and tools that help developers succeed with our platform.

​

What You'll Do

--------------

​

As Metronome's first Developer Relations Engineer, you will define and execute a strategy to continuously improve the developer experience of using Metronome.

​

Developer Experience

​

• Identify and implement improvements to the developer journey
• Create and maintain SDK examples and starter projects
• Build internal tools to improve documentation workflows
• Contribute to the design of developer-facing features
• Gather and analyze developer feedback to drive documentation improvements

​

Documentation Leadership

​

• Own and execute our technical documentation strategy
• Create clear, concise, and accurate documentation for APIs, SDKs, and integrations
• Design and maintain our documentation infrastructure and tooling
• Develop tutorials, guides, and sample applications that showcase best practices
• Produce engaging video content demonstrating key features and integration workflows
• Establish style guides and documentation standards

​

Technical Communication

​

• Write technical blog posts and integration guides to help evangelize Metronome as a developer-first company
• Create content for developer communications
• Contribute to developer support channels
• Help identify and document common integration patterns and issues
• Participate in developer community events

​

Qualifications

--------------

​

• 5+ years of technical experience, with at least 3 years focused on developer relations and experience
• Strong software development background with hands-on coding experience
• Excellent technical writing skills with a portfolio of documentation work
• Experience with API documentation and developer guides
• Proficiency in multiple programming languages
• Experience with documentation tools and static site generators
• Strong communication skills and ability to explain complex technical concepts
• Experience with version control systems (Git) and collaborative development workflows

​

Bonus Points

​

• Experience building and maintaining documentation infrastructure
• Background in creating technical video content
• Experience with documentation-as-code approaches
• Knowledge of developer metrics and analytics
• Experience with OpenAPI/Swagger specifications
• Understanding of developer experience (DX) best practices
• Knowledge of continuous integration/continuous deployment (CI/CD) practices

​

Compensation

​

The estimated base salary range for this role is $157,600 - $197,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

We’re looking for a Product Marketing Manager to lead the go-to-market strategy for Metronome’s core products, focused on a specific segment or persona. You’ll partner closely with product, GTM, and the broader marketing team to define positioning, craft compelling messaging, and drive launches that increase awareness and adoption. This role is ideal for a strategic marketer who thrives on deeply understanding the customer and product—and turning that insight into clear, actionable storytelling.

​

What You'll Do

------------------

​

• Own positioning and messaging for Metronome’s core products for a specific segment or persona—craft narratives that resonate with target buyers and clearly differentiate us from competitors.
• Equip the sales team with repeatable sales playbooks, objection handling guides, and enablement materials to drive revenue impact.
• Drive go-to-market strategy for new product launches and feature rollouts—partnering with product, sales, and customer success to ensure launches land effectively.
• Build high-impact content across the funnel—sales decks, website copy, one-pagers, customer stories, blog posts, and more.
• Lead customer and market research to inform strategy, uncover buyer pain points, and validate messaging.
• Be the voice of the customer—bring market insights into product planning, pricing, packaging, and roadmap conversations.

​

Impact You'll Have

----------------------

​

• Drive product adoption by creating clear messaging that highlights product value.
• Improve revenue opportunity by enabling sales teams with impactful materials and training to improve conversions.
• Simplify complex technical concepts to enhance customer understanding and engagement.
• Creating content and sales enablement materials to drive connection with our most important technical buyers.

​

Qualifications

--------------

​

• 6+ years of experience in technical product marketing or product marketing, ideally in a B2B environment.
• Strong technical foundation with the ability to understand and articulate complex concepts effectively.
• Proven experience collaborating closely with product and GTM teams to create compelling product and marketing materials, as well as training sales teams on new features.
• Action-oriented mindset with the ability to drive initiatives end-to-end, from ideation to execution, even with limited resources.
• Exceptional communication and interpersonal skills, with a talent for translating technical details into customer value.
• Experience creating content and moderating demos and webinars

​

Bonus Points

​

• Experience in pricing, billing, payments, or financial infrastructure domains.
• Prior exposure to fintech, developer tools, or infrastructure software.

​

Compensation

------------

​

The estimated base salary range for this role is $168,000 - $210,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

Metronome is reimagining the core systems that will define the future of our platform. We’re looking for a senior engineering leader to tackle some of the most technically challenging and strategically important problems in our domain. You will be leading a team of highly tenured and exceptional engineers through a multi-quarter initiative that will transform our platform’s capabilities, accelerate innovation, and establish a durable technical advantage for Metronome. As the leader of this group, you’ll own both short-term delivery milestones and the long-term vision for how this platform evolves to meet customer and business needs.

​

What You'll Do

--------------

​

• Set organizational and technical direction: Shape the roadmap and vision for your team in collaboration with infrastructure, data, and product leadership.
• Advocate for the right long-term system investments: Lead cross-cutting initiatives that enable scale, improve margins, and raise the bar for reliability and testing standards.
• Drive complex cross-team execution: Bring clarity to sequencing, align priorities across stakeholders, and ensure timely, high-quality delivery—making deliberate tradeoffs to balance near-term customer value with long-term platform foundations.
• Manage and grow leaders: Lead senior engineers and emerging managers. Provide career development, performance feedback, and coaching to build the next generation of technical and organizational leaders.
• Recruit and retain top talent: Scale the team by hiring exceptional engineers and managers. Foster a high-trust, high-performance culture that values innovation, collaboration, and operational excellence.

​

Impact You'll Have

------------------

​

In your first six months, you will have:

​

• Driven clarity and momentum on our next-generation compute initiative, ensuring the team delivers measurable progress toward platform scalability and reliability.
• Built strong trust and alignment with cross-functional partners in product, data, and infrastructure, enabling faster decision-making and clearer tradeoffs.
• Delivered incremental value to customers while laying the foundation for long-term architectural improvements.

​

Within 12–18 months, you will have:

​

• Established the platform as a clear differentiator for Metronome—improving cost efficiency, unlocking new product capabilities, and raising the bar for reliability.
• Successfully led the organization through complex technical tradeoffs and multi-quarter sequencing, ensuring both near-term delivery and long-term durability.
• Developed and promoted the next generation of leaders, ensuring the team scales sustainably with Metronome’s growth.

​

Qualifications

--------------

​

• 6+ years of engineering management experience: Including managing managers or senior/staff ICs and scaling teams through periods of growth and complexity.
• 8+ years of technical experience: You’ve built and operated distributed systems or platforms at scale and understand platform architecture and reliability deeply.
• Proven leadership skills: You’ve led teams through ambiguity, made long-term technical bets, and know how to align execution with business goals.
• Strong organizational and communication skills: You navigate complex stakeholder needs, drive clarity across teams and functions, and communicate tradeoffs to executives.
• Commitment to inclusivity: You build diverse, inclusive teams and lead with empathy, candor, and authenticity.

​

Compensation

​

The estimated base salary range for this role is $208,000 - $260,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to market-benched equity, incentive pay, comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

The Product Engineering team at Metronome is responsible for crafting billing solutions for our self-serve and enterprise customers. This role offers the opportunity to explore how businesses bill their customers, unlock insights from usage data, and deliver a delightful user experience through APIs and UI. As a product engineer, you will be working in Squad, a cross-functional team to deliver specific mission.

​

What You'll Do

--------------

​

• Design and build impactful features: Develop complex, full-stack features that span across both backend and frontend.
• Cross-team collaboration: Partner with other engineering teams, designers, product managers, and Go To Market (GTM) teams to define product strategy and deliver from concept to implementation.
• Mentor and grow: Share your knowledge to help teammates grow while learning from their expertise.

​

Qualifications

--------------

​

• Proven track record of execution: 5+ years of hands-on engineering experience building world-class products.
• Craftsmanship in code: You take pride in shipping high-quality, thoughtful features, setting a high bar for maintainability and elegance.
• Customer empathy: You deeply understand customer needs and translate them into intuitive solutions.
• Growth mindset: You value diverse perspectives and are committed to continuous learning.
• Tech-savvy and curious: Whether you’re familiar with our stack or excited to learn, you thrive on picking up new tools. Our current tech stack is:

  + Infrastructure as Code (Terraform, Serverless Framework)

  + Languages (mainly Typescript, sometimes Python)

  + Frontend Tools and Frameworks (React, Apollo GraphQL, Webpack, React Testing Library)

  + CI/CD (AWS CodePipeline & CodeDeploy, CircleCI)

​

Compensation

​

The estimated base salary range for this role is 133,000 - 195,700 CAD. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

As an Enterprise Account Executive at Metronome, you'll be at the forefront of the usage-based pricing revolution, working across organizations to drive strategic monetization transformations and help bring new products to market. You'll orchestrate complex sales cycles involving engineering leaders, product teams, finance operators, and C-suite stakeholders, helping them reimagine their pricing strategies and customer billing experience to unlock new revenue potential.

​

This role requires you to be hybrid in San Francisco or New York City.

​

What You'll Do

--------------

​

• Build and maintain relationships across the entire customer organization, from developers and product managers to CEOs
• Lead strategic discussions with executives about modernizing their monetization strategy while simultaneously engaging with highly technical teams on implementation details
• Own the full sales cycle for enterprise accounts, from prospecting and discovery through technical validation, commercial negotiation, and close
• Navigate complex organizational dynamics to build consensus among technical and business stakeholders
• Develop executive-level business cases that demonstrate the ROI of usage-based pricing while working with engineering teams to validate technical feasibility
• Partner with Solutions Engineers to architect and validate technical solutions during proof-of-concept engagements
• Help shape product strategy by synthesizing feedback from both technical and business stakeholders
• Define and refine our enterprise sales playbook as a foundational member of the strategic sales team

​

Qualifications

--------------

​

• You have 5+ years of enterprise software sales experience, with a focus on technical sales to product and engineering teams
• You're equally comfortable presenting to C-suite executives and white-boarding with engineering teams and excel at building relationships across organizations and orchestrating complex, multi-stakeholder deals
• You have experience selling technical infrastructure or developer tools
• You're naturally curious about technology and enjoy diving deep into technical concepts – tactically you can translate technical concepts into business value for executive audiences while maintaining credibility with technical teams.
• You have strong business acumen and can effectively communicate ROI to finance and executive stakeholders
• You're comfortable operating in fast-paced startup environments, see opportunity in ambiguity, and are excited to help build something from the ground up

​

Bonus Points

​

• You have experience with billing, payments, or financial infrastructure

​

Compensation

​

The estimated salary range for this role is $280,000-$320,000 OTE. In addition to your salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

We're seeking an experienced Developer Relations Engineer who will champion Metronome's developer experience strategy and contribute to our broader developer experience initiatives. This role combines a strong intuitive sense for the life of a developer with hands-on engineering skills to drive comprehensive documentation, community engagement, and tools that help developers succeed with our platform.

​

What You'll Do

--------------

​

As Metronome's first Developer Relations Engineer, you will define and execute a strategy to continuously improve the developer experience of using Metronome.

​

Developer Experience

​

• Identify and implement improvements to the developer journey
• Create and maintain SDK examples and starter projects
• Build internal tools to improve documentation workflows
• Contribute to the design of developer-facing features
• Gather and analyze developer feedback to drive documentation improvements

​

Documentation Leadership

​

• Own and execute our technical documentation strategy
• Create clear, concise, and accurate documentation for APIs, SDKs, and integrations
• Design and maintain our documentation infrastructure and tooling
• Develop tutorials, guides, and sample applications that showcase best practices
• Produce engaging video content demonstrating key features and integration workflows
• Establish style guides and documentation standards

​

Technical Communication

​

• Write technical blog posts and integration guides to help evangelize Metronome as a developer-first company
• Create content for developer communications
• Contribute to developer support channels
• Help identify and document common integration patterns and issues
• Participate in developer community events

​

Qualifications

--------------

​

• 5+ years of technical experience, with at least 3 years focused on developer relations and experience
• Strong software development background with hands-on coding experience
• Excellent technical writing skills with a portfolio of documentation work
• Experience with API documentation and developer guides
• Proficiency in multiple programming languages
• Experience with documentation tools and static site generators
• Strong communication skills and ability to explain complex technical concepts
• Experience with version control systems (Git) and collaborative development workflows

​

Bonus Points

​

• Experience building and maintaining documentation infrastructure
• Background in creating technical video content
• Experience with documentation-as-code approaches
• Knowledge of developer metrics and analytics
• Experience with OpenAPI/Swagger specifications
• Understanding of developer experience (DX) best practices
• Knowledge of continuous integration/continuous deployment (CI/CD) practices

​

Compensation

​

The estimated base salary range for this role is $157,600 - $197,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About Us

--------

​

Metronome is the leading usage-based billing platform built for modern software companies. With Metronome, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code.

​

Our platform computes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them hours of development time and manual invoicing and enabling them to use consumption data to better serve their customers. Our customers love our product and approach, and we’re humbled to work with amazing companies like OpenAI, Databricks, NVIDIA, Confluent, and Anthropic.

​

You'll be joining an experienced team that includes founders who have successfully built and sold startups before. Our founders and employees also have direct experience building and scaling teams through massive growth at companies like Dropbox, Clever, and New Relic. On the back of this experience and our success-to-date, we’ve raised over $128M from leading investors including NEA, Andreessen Horowitz, General Catalyst, Elad Gil, and Workday Ventures. We’re also proud to have founders and executives of companies like Segment, Plaid, Looker, Gitlab, Confluent, HashiCorp, and Snowflake, as investors who have experienced the pain we're solving firsthand.

​

About the Role

--------------

​

Our Developer Platform team owns the ingestion, management, and real-time observability layers that sit between a customer’s data pipelines and Metronome’s billing engine. As the Product Manager leading this area, you will shape how enterprise engineering teams:

​

• Ingest any data volume, from anywhere – Deliver low-latency, high-throughput options (warehouse loaders, Kafka/Deltashare connectors, on-prem agents, APIs) that let customers stream, batch, or backfill usage data of any size.
• Achieve real-time observability – Give customers a single pane to query raw events, audit every transformation, and monitor system health in seconds—not hours.
• Ensure end-to-end transparency & auditability – Surface API traces, webhook history, and user actions so clients can meet rigorous compliance requirements and debug faster.
• Detect risk proactively – Enable monitoring on any metric—­from ingest lag to invoice finalization—to prevent revenue-impacting incidents before they happen.

​

Your mandate: make Metronome the most transparent, reliable, and flexible revenue infrastructure on the planet.

​

What You’ll Do

------------------

​

• Own the vision, strategy, and roadmap for Developer Platform ingestion & observability capabilities.
• Spend significant time with enterprise engineering and FinOps teams to deeply understand their data-scale challenges and translate them into product outcomes.
• Work day-to-day with engineering and design to scope, sequence, and ship features that balance reliability, performance, and compliance.
• Partner with Solutions Architecture, Customer Success, and Sales to ensure successful deployments and to feed learnings back into product iteration.
• Define and track success metrics that demonstrate improved data ingest speed, incident recovery time, and customer satisfaction.

​

Impact You'll Have

----------------------

​

• World-class developer experience – Customers can integrate once and trust that every byte is auditable, queryable, and billable.
• Lightning-fast recovery – Clients resolve incidents in minutes thanks to granular telemetry and pre-built monitors.
• Roadmap clarity – Internal teams and customers always know what platform capabilities are coming next and why.
• Culture amplifier – Engineering, Design, and GTM stay tightly aligned on solving the highest-impact problems.

​

Qualifications

------------------

​

• Developer-product pedigree – 4+ years building platform, API, infra, analytics, or observability products used directly by software engineers.
• Customer intensity – Proven record of working hands-on with a large number of enterprise or high-growth customers (e.g., ownership of beta programs, on-site workshops, or complex integrations).
• Strong technical fluency (CS degree or equivalent experience) and ability to reason from first principles.
• High ownership and crisp prioritization in ambiguous, fast-moving environments.

​

Bonus Points

​

• Experience with logs/metrics platforms (e.g., Datadog, Splunk), event pipelines (Kafka, Kinesis), or financial/usage data systems.
• Early product hire at a hyper-growth B2B startup; experience building or scaling a PM team.

​

Compensation

​

The estimated base salary range for this role is $171,200 - $214,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

We are looking for an experienced engineer to join us in building, scaling, and operationalizing the next generation of Metronome’s powerful billing platform.

​

What You'll Do

--------------

​

• Create, own, and evolve high performance, high throughput services that power Metronome’s powerful billing product
• Define SLOs and SLAs to hold ourselves accountable to a high standard of reliability across the entire product surface area
• Evolve and reimagine the tools used across Metronome engineering and Go-to-market
• Design new systems to withstand the test of continued growth
• Collaborate with your peers across Engineering on all of the above
• Much more! As a high-growth startup, we need folks to pitch in wherever they can

​

Impact You'll Have

------------------

​

• Metronome’s stack will become more scalable, more resilient, and easier to work with
• Engineers across Metronome will be able to evolve the product more quickly and safely
• Customers will confidently integrate Metronome into their core product experiences, while experiencing minimal disruptions
• The Metronome Product will do things people couldn’t even imagine a billing product doing
• The Metronome team is more well-rounded because you bring your unique personality to work and help create an inclusive fun environment focused on helping our customers get the most value out of Metronome

​

Qualifications

--------------

​

• 3+ years of work experience working on high scale/throughput systems
• Ability to debug and refactor complex and complicated code
• Ability to architect and fully spec new systems and changes to complex existing systems with an active, dynamic, ever-growing customer base
• Ability to communicate ideas, concepts, and processes in a clear way

​

Compensation

​

The estimated base salary range for this role is $156,000 - $195,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

As a foundational team member on Metronome’s Strategic Account Management team, you’ll own a mission-critical role, partnering directly with our most strategic customers to drive their business forward. As the account owner you’ll build strong, impactful partnerships, spanning from hands-on account management to capturing new growth opportunities, championing customer needs with our product team, providing business and technical guidance and ensuring our clients see the full value of Metronome and a usage-based approach.

​

Step into a role that’s central to Metronome’s revenue engine and the future of our customers’ success. Join us in delivering an unmatched customer experience and maximizing every opportunity for growth.

​

What You'll Do

------------------

​

• Lead key client meetings, including Executive Business Reviews (EBRs) and roadmap discussions, to drive towards shared goals, review progress, and explore new growth opportunities.
• Own upsells and expansion opportunities by analyzing client usage data and aligning solutions with their evolving needs.
• Act as the primary escalation point for tricky client issues, troubleshooting with internal teams and proactively managing risks to maintain high client satisfaction.
• Translate client feedback into actionable improvements with product and engineering teams, ensuring the product evolves in alignment with customer needs and market trends.
• Drive end-to-end project plans for complex deployments, coordinating timelines, resources, and deliverables across internal and client teams.

​

Impact You'll Have

----------------------

​

• Own and drive customer growth: Unlock new revenue opportunities through strategic use case expansions and up-sells, ensuring clients derive increasing value over time.
• Maximize customer satisfaction: Build strong, lasting relationships with companies at the frontier of their industries and proactively address their challenges, driving exceptional client experiences and higher retention rates.
• Shape product roadmap: Represent the voice of the customer, providing actionable insights to product and engineering teams to shape our roadmap and future development.
• Drive cross-functional collaboration: Align internal teams—sales, marketing, product, and engineering—around customer needs to ensure seamless project execution and delivery.

​

Qualifications

------------------

​

• 10+ years of experience in a related post-sales function or customer engagement role
• Ownership of a strategic book of business and measurable success metrics
• Excellent project management skills and experience managing complex projects across multiple teams
• Ability to own and identify growth opportunities and execute on strategic account plans to drive long-term customer growth
• Natural relationship builder who loves to spend time with customers
• Technical aptitude to build credibility with and act as an advisor to CTOs/CPOs in matters of data, pricing, and billing

​

Bonus Points

​

• Communicate with a broad range of stakeholders, CEO/CTOs, product, engineering, finance
• High degree of ownership, paired with a strong ability to prioritize
• Experience working with customers as a founder or early hire at a software company
• Familiarity with financial concepts or pricing/billing
• Experience in management consulting or enterprise SaaS company

​

Compensation

​

The estimated OTE range for this role is $150,000 - $250,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

The Product Engineering team at Metronome is responsible for crafting billing solutions for our self-serve and enterprise customers. This role offers the opportunity to explore how businesses bill their customers, unlock insights from usage data, and deliver a delightful user experience through APIs and UI. As a product engineer, you will be working in Squad, a cross-functional team to deliver specific mission.

​

What You'll Do

--------------

​

• Design and build impactful features: Develop complex, full-stack features that span across both backend and frontend.
• Cross-team collaboration: Partner with other engineering teams, designers, product managers, and Go To Market (GTM) teams to define product strategy and deliver from concept to implementation.
• Mentor and grow: Share your knowledge to help teammates grow while learning from their expertise.

​

Qualifications

--------------

​

• Proven track record of execution: 5+ years of hands-on engineering experience building world-class products.
• Craftsmanship in code: You take pride in shipping high-quality, thoughtful features, setting a high bar for maintainability and elegance.
• Customer empathy: You deeply understand customer needs and translate them into intuitive solutions.
• Growth mindset: You value diverse perspectives and are committed to continuous learning.
• Tech-savvy and curious: Whether you’re familiar with our stack or excited to learn, you thrive on picking up new tools. Our current tech stack is:

  + Infrastructure as Code (Terraform, Serverless Framework)

  + Languages (mainly Typescript, sometimes Python)

  + Frontend Tools and Frameworks (React, Apollo GraphQL, Webpack, React Testing Library)

  + CI/CD (AWS CodePipeline & CodeDeploy, CircleCI)

​

Compensation

​

The estimated base salary range for this role is 133,000 - 195,700 CAD. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​