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We are looking for a technically skilled and analytically driven System Analyst to join our Product & Operation group at Aristocrat Interactive content & Aggregation BU.

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This is a key role that bridges product strategy and technical execution—working closely with cross-functional teams to analyze, model, and define software systems that scale, comply, and perform under the demands of a global aggregation platform.

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Our platform provides an aggregation of games to the iGaming industry including Engagement Tools, Back Office Systems, Core Business Logic, and multiple 3rd-party integrations.

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As a System Analyst, you will contribute to the logical architecture, data flow, and integration design that power these experiences across regulated markets.

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This is a hands-on, impact-driven role for someone who excels in abstract thinking, systems modeling, and translating product ideas into structured, scalable designs.

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Key Responsibilities

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• Collaborate with Product Managers, Architects, and developers to analyze and break down requirements into actionable, high-fidelity system specifications.
• Define and document high-level system design and interactions across client applications, services, and integrations.
• Design and maintain logical component models, module interaction diagrams, and data flow diagrams (DFDs), including process flow or UML diagrams.
• Create and manage logical data models (ER diagrams) and data dictionaries to describe entities, relationships, and data flow between modules.
• Define UI screen flows and navigation logic at a logical level, including optional mockups or wireframes to aid clarity.
• Design and document security layers including authentication and authorization flows, and access control models.
• Lead the logical integration design for internal modules and external systems—documenting APIs, data contracts, and integration touchpoints without committing to protocol-level details.
• Maintain a clear traceability matrix between business requirements, system behavior, and functional specifications.
• Lead grooming and system analysis workshops with development teams, ensuring alignment with architecture and solution vision.
• Evaluate system impact for feature enhancements, changes, or third-party integrations, and document interdependencies and trade-offs.
• Support QA teams and UAT processes by clarifying system behavior and data expectations.

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What We're Looking For

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Required Skills & Experience

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• Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent technical education.
• 3 years of experience in system analysis, solution design, or technical business analysis within complex software environments.
• Proven experience with:

  + High-level system architecture

  + Logical components/modules and their interactions

  + DFDs, process/UML diagrams

  + Entity Relationship (ER) diagrams and data dictionaries

  + Data flow mapping between services

  + Logical UI flows and screen navigation diagrams

  + Security design (auth flows, RBAC models)

  + Integration design (interfaces, APIs, data contracts)

• Strong grasp of microservices, client-server systems, distributed architectures, and API-based platforms.
• Experience with tools like Lucidchart, Draw.io, Enterprise Architect, or similar.
• Excellent analytical and problem-solving abilities.
• Strong interpersonal skills and the ability to explain complex systems clearly.
• High proficiency in English (spoken and written).
• Familiarity with Agile methodologies (Scrum, Kanban).

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Preferred Qualifications

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• Experience in iGaming, FinTech, or other real-time, high-availability environments.
• Understanding of DevOps pipelines and deployment models.

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Company Summary

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Aristocrat Interactive

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Aristocrat Interactive is Aristocrat Leisure Limited’s (ASX:ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together.  The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB).

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About Aristocrat

​

Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.

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Our Values

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• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

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Travel Expectations

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Up to 25%

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Additional Information

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Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

• Design and implement high quality maintainable automated testing solutions and tools to suit the needs of the various teams.
• Where required, contributes to the technical design for new framework components or tools ensuring it remains consistent with the overall design and strategy.
• Host training and brown bag sessions to educate the team members on test automation best practices and the use of test automation tools.
• Understands the 'big picture' of the automation framework architecture and provides constructive feedback and improvement suggestions.
• Participate in any tool selection process by ensuring the requirements are captured and prioritised and a shortlist of tools are spiked and documented to ensure that any tools selected best meet our current and future needs.
• Working with the architects and the development teams to optimise and improve the test automation strategy, process and assets  to ensure teams are able to deliver their stories and features on time
• Champion and consistently improve quality through automated testing

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Shows straight talking, trustworthiness and openness, facilitating constructive dialogue with colleagues.

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What We're Looking For

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• Minimum of 5 years of testing and test automation experience.
• Experienced in applying techniques to design effective test coverage and selecting the right features/test cases to automate.
• Proven track record in providing training and mentoring others and growing them in the field of test automation.
• Solid experience with development languages such as Java, JavaScript or C#.
• Solid hands-on experience with test tools such as Selenium, NUnit, Cucumber (XUnit.Gherkin.Quick/Reqnroll), Appium, WebdriverIO.
• Hands-on experience in automating front-end (web or native) and back-end applications.
• Experienced in selecting, spiking and rolling out test (automation) tools based on business requirements
• Proven ability to design and create maintainable and reusable test automation tools and dashboards based on technical and business requirements
• Can deliver results within set deadlines
• Excellent organisation, communication and interpersonal skills
• Experience of working in an Agile environment.

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Desirable

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• Experience in the gambling or gaming industry a plus
• Experience with build & release tools such Argo, Kustomize, Kubernetes, Google Cloud (GKE), Kibana, Grafana.
• Knowledge and understanding of SQL and NoSQL databases.

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Travel Expectations

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None

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Additional Information

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

Aristocrat-Interactive, an international online lottery software and service provider, is the leading developer and provider of global e-Instant win games for the lottery industry.  

We are seeking a quality and experienced MS SQL Server DBA Production team leader — infrastructure and applicative.  

The DBA team leader will be responsible for all DB aspects in the production environments.

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Responsibilities:  

· Manage a DBA Production team, manage tasks, and set priorities.  

· Provide consultation on SQL Server for System Architects, Security Officers, Development DBAs, Tribes, and Product Owners.  

· Responsible for new team’s employees' onboarding and training, and for the ongoing training and learning of the team  

· Responsible for the team off hours response to critical issues on production.  

· Perform as a production DBA.    

Production DBA:  

· Performs performance tuning, Query optimization, database installations, configurations, updates, backups and monitoring.  

· Provide support for multiple environments — development, test and production.  

· Anticipates, mitigates, identifies, responds and resolves problems affecting database performance, efficiency, and availability.  

· Improve and support processes to ensure zero application downtime on critical issues or during DB deployment of new application releases.  

· Work according to documentation, guidelines and policies of working procedures.  

· Clearly communicates problems and resolution process to customers and/or management.  

· Demonstrates commitment to outstanding customer service by continuously striving to provide the highest possible customer service; makes recommendations for improving service and efficiencies.  

· Work according to documentation, guidelines and policies of working procedures.  

· Provide support for the operation teams 24/7 — on call in off work hours only for critical issues (one week a month).  

· Maintains database security in compliance with APEI policies, GDPR and PCI security standards.

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What We're Looking For

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Requirements:  

· At least 5 years’ experience as a SQL Server DBA.  

· Deep and wide understanding of databases’ structure and architecture.

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· Hands-on experience with SQL server clustering and replication methodologies.  

· Writing complicated T-SQL, stored procedures, and functions.  

· Motivated, team player with ability to learn fast and great analysis skills.

​

Company Summary

​

Aristocrat Interactive

​

Aristocrat Interactive is Aristocrat Leisure Limited’s (ASX:ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together.  The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB).

​

About Aristocrat

​

Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.

​

Our Values

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• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

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None

​

Additional Information

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

• Develop and troubleshoot new and existing software within time and scope of the integration.
• Perform tests of the applications and apply remediation as needed to eliminate errors.
• Ensures smooth process during third-party API integrations.
• Assist in the development and peer review of plans, technical solutions, and related documentation.
• Integration of user-facing elements developed by front-end developers with server-side logic.
• Building reusable code and libraries for future use.
• Optimization of the applications for maximum speed and scalability.
• Implementation of security and data protection.
• Design and implementation of data storage solution.
• Maintain transparent communication with immediate manager, with respect to work undertaken and ensure that performance standards/expectations should not get breached.
• Regularly update and consult with direct manager regarding ongoing tasks and projects.
• Provide timely progress reports and seek guidance as needed to ensure efficient workflow.
• Attend & contribute to team huddles, meetings & ad hoc meetings when required.
• Assist in additional tasks and projects as assigned by supervisors or management to support the achievement of department and organizational goals.

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II. INFORMATION LINKS AND RELATIONSHIP

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• In his/her everyday work the Back-End Developer is subordinate to his/her superior or to the Managing Director of the Company, according to the approved Company’s organizational chart.
• Work closely with all relevant parties both inside and outside of the company.

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What We're Looking For

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•    2+ years of experience in .NET Framework – MVC, Web API, Entity Framework  

•    Experience with .NET 6: Strong understanding of the .NET 6 framework and experience in building and maintaining high-performance applications using C#.  

•    Understanding of the Mediator Pattern: Ability to work with the Mediator pattern for managing communication between different components, promoting loose coupling and ensuring that each component focuses on a single responsibility.  

•    Knowledge of CQRS (Command Query Responsibility Segregation): Basic understanding of CQRS principles to separate read and write operations, helping to improve application scalability and organization.  

•    Good understanding of best coding practices  

•    Experience in MS-SQL Server  

•    Basic knowledge in front-end development with HTML5, JavaScript, CSS, Angular  

•    Experience in C# .NET   

•    Experience in ASP.NET MVC  

•    Experience in API Programming & Integrations  

•    Skilled with all OOP concepts  

•    Experience in MS-SQL Server – Scheme, Stored procedures, trigger, indexes  

•    Experience in performance tuning of both C# code as well as SQL queries  

•    Understanding in Networks  

•    Experience in Unit-Testing development  

•    Proficiency in examining, investigating and solving dynamic problems and develop creative solutions  

•    Big advantage if you have knowledge in CQRS + DDD(basic knowledge)  

•    Excellent spoken and written English

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Travel Expectations

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None

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Additional Information

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

The technical writing team develops robust documentation for regulatory and field use, manages a technical communication library, and helps define global publication standards. In a high-pressure environment, we endeavor to enhance company-wide communications initiatives in a range of areas. Additionally, we work with a global community of practice to develop standards for information content, format, and delivery that adhere to the latest industry standards and practices.

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What You'll Do

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• Write and accurately maintain a library of software technical documentation.
• Edit technical content for unified, consistent content
• Collaborate with developers, stakeholders, and end users
• Deliver all content promptly with high-quality results.
• Ability to learn and work with our structured authoring tools.
• Research skills and best practices.

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What We're Looking For

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• Bachelor’s degree in English, Communications, Journalism, Engineering, Technology, or equivalent experience.
• 1 to 3 years of experience in technical writing and document preparation.
• Experience with Microsoft Office Suite, SharePoint, Snagit, and Confluence.
• Able to provide a portfolio or samples of written work.
• Experience with Agile frameworks.
• Experience with structured authoring, DITA, and using a CCMS.
• Background in technology development.
• Basic XML knowledge is a plus.

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Why Aristocrat?

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Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

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We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

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• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

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Our Values

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• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

​

Travel Expectations

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None

​

Pay Range

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$49,000 - $91,000 per year

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Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.

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This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at https://atibenefits.com/.

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Additional Information:

​

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

​

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

About Zapier

----------------

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We're humans who simply think computers should do more work.

​

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

​

Job Posted: 5/8/2025

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Location: Americas

​

Hi there!

​

We’re looking for an experienced Account Executive to join our growing Sales team. In this role, you’ll join the Core sales team and be responsible for selling Zapier’s Automation platform offerings to customers across the globe. A successful Account Executive has demonstrated success selling outbound to companies with under 250 employees and inbound to companies with 250+ employees. They can build a pipeline through both inbound and outbound channels, can successfully sell to both executive buyers of Zapier and technical end users of the product, work collaboratively with cross-functional teams (Product Marketing, Engineering, Demand Generation, RevOps, etc), and take ownership for the outcomes of the program.

​

If you want to advance your career at a fast-growing, profitable, impact-driven company, read 

​

• Our Commitment to Applicants
• Culture and Values at Zapier
• Zapier Guide to Remote Work
• Zapier Code of Conduct
• Diversity and Inclusivity at Zapier

​

About You

-------------

​

• You have 2+ years of demonstrated quota-carrying success in selling horizontal SaaS solutions to multi-stakeholder or technical organizations at the SMB and mid-market level, with a strong focus on automation, integrations, and enhancing tech stack efficiency.
• Proven track record of success in closing SMB and Mid-Market software deals over $50K, and meeting or exceeding your sales quota
• Strong understanding of APIs, integrations, and tools like Zapier, with the ability to explain their importance in modern tech ecosystems.
• You're naturally curious about AI and regularly experiment with different AI tools to drive efficiency in your day-to-day work or personal life.
• Demonstrated ability to discuss IT concerns, including security, scalability, compliance, and performance, in a credible and knowledgeable manner.
• Excellent communication skills both with customers and within an organization
• Ability to develop and navigate senior-level relationships quickly and effectively
• You thrive in a state of ambiguity and are motivated by strong personal drive
• You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.

​

Things You’ll Do

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• Drive revenue for Zapier, owning the entire sales cycle through close
• Deeply understand your customers to uncover customer needs and pain points
• Navigate complex multi-party sales and win trust through consultative sales conversations with executives
• Collaborate and work with Solutions Engineering, Customer Success Managers, Leadership, etc. to build strategic adoption plans for customers
• Own sales activity and monthly revenue forecasting in Hubspot
• Provide recommendations to our product teams to help influence our Enterprise roadmap

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How to Apply

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​

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. 

​

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

​

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

​

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

​

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here. 

​

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com. 

​

Application Deadline:

-------------------------

​

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

​

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

​

About Zapier

----------------

​

We're humans who simply think computers should do more work.

​

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

​

Job Posted: May 9, 2025

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Location: Americas

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Hi there! 👋 Are you passionate about building reliable systems that help data teams thrive at scale?

​

Zapier is looking for a Site Reliability Engineer to join our Data Platforms team. In this role, you’ll work alongside our existing SRE to level up the reliability, observability, and operational maturity of the modern data stack that powers internal products and customer facing across Zapier. From orchestrating workflows in Databricks to tuning performance in our data infrastructure, you’ll play a key role in keeping our data ecosystem healthy, scalable, and developer-friendly.

​

• Our Commitment to Applicants
• Culture and Values at Zapier
• Zapier Guide to Remote Work
• Zapier Code of Conduct
• Diversity and Inclusivity at Zapier

​

About You

-------------

​

You’re experienced, but still growing. You have 4+ years of experience in Site Reliability Engineering roles. You’ve worked in production environments, solved real incidents, and shipped platform improvements—but you’re also eager to learn and grow alongside a thoughtful, distributed team.

​

You know the cloud—and how to keep it healthy. You’re familiar with cloud-native architecture and services (we use AWS). You’ve helped teams build and maintain reliable workflows using tools like Terraform and you understand the tradeoffs behind infrastructure decisions.

​

You’re observability- and incident-driven. You know how to detect issues before customers feel them. You believe in rich metrics, structured logs, and smart alerting. You’ve contributed to incident response processes and helped teams learn from failure.

​

You bring an automation- and AI-first mindset. You’re not afraid to write code (Python, TypeScript, or Bash are all great) and believe deeply in Infrastructure as Code. You lean into tools, automation, and AI to reduce toil, improve deployment confidence, and free up teams to focus on meaningful work. You're are open to experimenting with AI tools to decrease toil and increase your impact.

​

You’re a strong communicator in a remote-first world. You can clearly describe problems, propose solutions, and write clean documentation others can follow. You’re comfortable collaborating asynchronously with cross-functional teams and support partners.

​

You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.

​

Things You’ll Do

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​

• Level up reliability for our modern data stack – Help support and evolve our data platforms (including Databricks, Airflow and our LLMOps tooling) with reliability best practices and clear operational standards.
• Improve observability and alerting – Partner with engineering teams to implement monitoring and alerting that supports ownership, reduces noise, and improves incident response metrics like MTTD (Mean Time to Detect) and MTTR (Mean Time to Resolve).
• Automate and optimize operations – Build and maintain infrastructure-as-code, job orchestration logic, and internal tooling that reduce manual intervention and improve system resilience.
• Participate in on-call and incident response – Share in our on-call rotation (~one week per quarter) and work alongside others to improve postmortems, retrospectives, and mitigation strategies.
• Contribute to security and compliance readiness – Help evolve our access controls, auditability, and deployment practices in support of growing needs like sensitive Data security compliance.
• Be a partner, not a gatekeeper – Work closely with Data Engineers, ML Engineers, and Backend Engineers to ensure platforms are reliable and empowering to use.

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Bonus Points

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​

(Not required, but nice to have!)

​

• Experience with tools like Airflow, Databricks, or Kubernetes.
• Experience with Databricks administration, cost governance, or workspace security
• Familiarity with data lake architecture (e.g., Delta Lake, Unity Catalog)
• Exposure to compliance-driven environments (HIPAA, SOC 2, etc.)
• Demonstrated AI fluency—whether it’s applying AI for troubleshooting, documentation, automation, or infrastructure tooling

​

How to Apply

----------------

​

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. 

​

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

​

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

​

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

​

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here. 

​

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com. 

​

Application Deadline:

-------------------------

​

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

​

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

​

About Zapier

----------------

​

We're humans who simply think computers should do more work.

​

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

​

Job Posted: 4/28/2025

​

Location: Americas Central Time (GMT-6) or Eastern Time (GMT-5), we are open to other locations but NOT other time zones.

​

We’re looking for an experienced Support Manager who will be responsible for our team aligned to the Central or Eastern (Americas) timezones. In this role, you'll support a Global Support team, and report to the Senior Manager of Global Support.

​

If you want to advance your career at a fast-growing, profitable, impact-driven company, read on… 

​

• Our Commitment to Applicants
• Culture and Values at Zapier
• Zapier Guide to Remote Work
• Zapier Code of Conduct
• Diversity and Inclusivity at Zapier

​

About You

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​

As a Manager in the Global Support organization, you play a critical role in both the day-to-day excellence and long-term evolution of how we support our customers at Zapier. You'll lead and mentor a team of Individual Contributors (with future potential to manage Team Leads), ensuring the delivery of world-class support and a consistently positive customer experience. This role requires a strong focus on performance management, cross-functional collaboration, and strategic contributions that align with both departmental and company-wide goals. At the core, you bring a deep sense of customer centricity—consistently putting the customer’s needs at the center of your decisions and advocating for what’s best for them. You genuinely enjoy working with our users directly and aren’t afraid to jump in—whether it’s through hands-on support, or solving issues side by side with your team. You thrive on making things easier, faster, and more impactful for our customers every day. 

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You are not only accountable for results—but for shaping how we get there. You’ll apply a strategic mindset to how your team operates, continuously identifying opportunities to improve customer experience, influence process efficiency, and evolve Support’s role as a value driver across the business.

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Your leadership approach should combine clear performance expectations with a growth-forward mindset—developing team members through regular coaching, supporting their long-term career progression, and highlighting and celebrating meaningful impact. You’ll hold space for your team to thrive, while consistently raising the bar.

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Cross-functional collaboration is critical, and you’ll build strong relationships across Product, Sales, Engineering, and Support Operations to proactively unblock issues, raise insights, and ensure Support is delivering at a high level. You’ll also lead and support key departmental projects, and consistently bring forward new ideas that align with Zapier’s strategic bets and our vision for fast and accurate support.

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Above all, you’ll be a visible and engaged leader—balancing team coaching, customer insight, and strategic execution to ensure your team is set up to deliver exceptional results.

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You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.

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Key Responsibilities

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As a manager, your ability to adapt and allocate time effectively to different areas will be critical to your success and the success of your team.

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• Team performance: Leading and mentoring your team to provide exceptional support, with a focus on high performance and team member development. This includes coaching, performance tracking, conducting regular one-on-one sessions, and fostering a positive team culture.
• Customer Connection: Spending a minimum of 2 hours in customer facing queues each week to maintain product knowledge and hear from customers directly, ensuring you stay connected to the customer experience.
• Operational excellence: Ensuring smooth operations and collaborating with other teams (such as Support Operations and Engineering). This involves optimizing processes and making sure your team is appropriately trained and following best practices.
• Evolving Support as a business operator/owner: Driving and overseeing support projects aligned with company goals and strategy, and evolving your team’s workflows as Support scales. This includes planning, coordination, and ensuring high-quality deliverables on strategic projects.
• Company strategy and business awareness: Understanding the company’s strategy and how your team’s efforts contribute to the overall mission. Keeping your team aligned with company goals and providing relevant updates and guidance as business priorities evolve.
• Communication, Collaboration & Change Management: Building strong relationships with stakeholders and promoting a “first team” approach to problem-solving. Hosting team meetings, encouraging feedback and participation, and effectively leading your team through change initiatives.
• Leader accountability & growth: Set aside time to track your impact, seek feedback, and regularly reflect on how you’re showing up as a leader. Demonstrate follow-through on your goals and actively develop your leadership craft.
• Diversity, Inclusion, Belonging and Equity (DIBE): Promoting a diverse and inclusive team culture. Ensuring equitable opportunities for all team members and actively fostering a sense of belonging on your team.
• Interviews (ad hoc): Interviews should take up less than 5% of your total time. Given current hiring plans, interview blocks should not be baked into your week and instead prepare for possible future batches of interviews by working through priorities with your Manager.

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Key Performance Indicators:

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• Team performance (directs and indirects)
• Strategic impact & project execution
• Customer experience & operational goals
• Change leadership & team communication
• Talent management & leadership accountability
• Engagement and satisfaction
• Hiring & capacity planning

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How to Apply

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At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. 

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Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

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After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

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Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

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Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here. 

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Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com. 

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Application Deadline:

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The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

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Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.

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About the Role

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We are looking for an engineering leader with a proven track record of developing and scaling high-performing teams. In this role, you'll lead multiple initiatives that are critical to Metronome's next stage growth. You'll be responsible for driving customer value creation and enabling scalable, self-service experiences that help customers realize the full potential of our platform. The ideal candidate will deeply understand technical details while excelling at helping engineers deliver both incremental value and large-scale projects. You know how to support engineers at all stages of their career and are motivated to help them do their best work while setting strategic direction for growth-focused initiatives.

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What You'll Do

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• Set organizational and technical direction: Shape the roadmap and vision for your teams in collaboration with product, engineering and design leadership. Ensure the product and platform scales effectively and is built to meet evolving customer needs.
• Drive execution and delivery: Oversee multiple mission-critical projects that power Metronome’s customer experience. Align priorities across teams and stakeholders to ensure timely, high-quality delivery.
• Manage and grow teams: Lead and mentor engineering managers and senior ICs. Provide career development, performance feedback, and coaching across teams.
• Recruit and retain top talent: Hire exceptional engineers and managers. Foster a high-trust, high-performance culture that values innovation, collaboration, and operational excellence.
• Lead org-wide initiatives: Champion company-wide efforts to improve operational excellence, define testing standards, and raise the bar for execution quality.

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Impact You'll Have

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• Own a mission-critical organization: Build and lead a function that is essential to Metronome’s ability to support complex billing needs for the world’s most innovative companies.
• Establish a culture of excellence: Define technical standards, reliability practices, and operational processes that build customer trust and reduce on-call burden.
• Develop future leaders: Grow the next generation of engineering leaders at Metronome through mentorship, sponsorship, and skill development.

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Qualifications

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• 4+ years of engineering management experience: Including managing managers or tech leads, and scaling teams through periods of growth and complexity.
• 7+ years of technical experience: You’ve built and operated systems at scale and understand platform architecture and reliability deeply.
• Proven leadership skills: You’ve led teams through ambiguity, made long-term technical bets, and know how to align execution with business goals.
• Strong organizational and communication skills: You navigate complex stakeholder needs and drive clarity across teams and functions.
• Commitment to inclusivity: You build diverse, inclusive teams and lead with empathy, candor, and authenticity.

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Compensation

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The estimated base salary range for this role is $204,000 - $256,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

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The Customer Marketing Manager is responsible for programs that deepen customer relationships, support pipeline, and highlight customer success. You’ll work cross-functionally with Sales, Customer Experience, and Marketing to develop campaigns, content, and experiences that celebrate our customers and fuel engagement, expansion, and retention.  You’ll work closely with our most passionate customers, turning their successes into stories that shape the future of marketing.

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This role reports to the VP of Communications, Content, and Customer Marketing

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Responsibilities:

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• Lead the Customer Advisory Board (CAB). Lead the planning and execution quarterly CAB meetings to be a world-class customer experience, fueling engagement, retention, and upsell opportunities
• Expand the Gifting Program. Transform and rethink the company’s gifting program to support business objectives (i.e., pipeline goals) and drive engagement (i.e., account-based, milestone, etc.)
• Expand the Customer Marketing Program. Collaborate closely with Lifecycle and Content Marketing teams to identify new opportunities to engage customers, leveraging data to track customer engagement and campaign effectiveness, continuously optimizing for performance to generate interest among target accounts and advance existing opportunities
• Drive Customer Engagement. Work closely with Growth Marketing to develop comprehensive Account-Based Marketing strategy to increase customer engagement, build relationships (i.e., with executive audiences), and drive revenue growth.

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Qualifications:

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• 3+ years of experience in customer marketing, lifecycle marketing, or B2B SaaS marketing
• Excellent communication and storytelling skills with a customer-first mindset
• Experience working cross-functionally in a fast-paced, collaborative environment
• Strong attention to detail and experience balancing a budget
• Data-driven approach with proficiency in using marketing automation, CRM tools (e.g., Marketo, Salesforce, Reachdesk), and analytics platforms
• Creative thinker with the ability to bring fresh ideas to customer engagement

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The base pay range for this position is $85,000-$100,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

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​

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About the Role

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As Executive Assistant to our Chief Product Officer and Chief Operating Officer, you’ll be the go-to force behind the scenes, making sure our leaders—and their teams—stay on track and in sync. You’ll manage complex calendars, prep for key meetings, and support day-to-day operations that keep R&D and Go-to-Market teams running smoothly. You’ll also help bring people together by coordinating team events and supporting planning for offsites.

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This role is all about execution, organization, and creating space for our leaders to focus on the right stuff. You'll report directly to either the CPO or COO and collaborate with teams across the company.

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This position is based in the Bay Area and requires 2–3 days a week in our San Francisco office, with occasional travel for onsites and offsites (roughly once per quarter).

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What You'll Do

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• Manage fast-moving calendars and sensitive information with care—coordinating across internal teams and external partners
• Attend meetings, taking notes, following up on action items, and helping to create decks
• Book and coordinate travel (both domestic and international)
• Team up with the CEO’s Executive Assistant to plan team events and offsites
• Handle monthly expense reports and jump in on special projects as needed
• Be a trusted representative of your execs—building strong relationships across the company and with external partners

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Impact You'll Have

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• You will help your leaders stay focused on what matters most—protecting their time and prioritizing high-impact work over day-to-day fire drills
• By supporting key execs, you will play a central role in shaping how our teams work and connect
• With your visibility across the org, you will often be the first to spot what’s missing, what’s off track, or what needs attention before it becomes urgent
• Our admin team is the glue that holds everything together—and you will be a critical part of it!

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Qualifications

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• 2+ years of professional experience in an administrative or operational support role, ideally in a fast-paced tech environment
• Strong calendar management chops—you know how to build a smart, flexible schedule and protect focus time where you can
• Exceptionally organized with the ability to juggle multiple tasks and priorities
• Detail-oriented and reliable — you’re the kind of person people trust to catch what others might miss
• Friendly, approachable, and calm under pressure (you bring good vibes, even on busy days)
• Discreet and trustworthy—you know how to handle sensitive information with care
• Comfortable owning logistics for team events, internal meetings, and cross-functional coordination
• Excellent communicator across email, Slack, and in person
• Confident with Google Calendar, Gmail, Docs, and other standard tools
• Aligned with our values— you take initiative, bring a “no job too small” mindset, and care about building a great team culture

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Bonus points

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• Experience supporting executives in different departments
• Project management experience
• Event planning experience

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Compensation

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The estimated base salary range for this role is $100,000 - $140,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

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About the Role

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As an Executive Business Partner to our CEO, you’ll be at the tempo keeper of Metronome’s leadership engine. You will bring order to the daily chaos—managing calendars with precision, building systems that keep us organized, and making sure the team is always set up to focus on what matters most. Your work will help keep our execs aligned, energized, and rowing in the same direction.

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More than just logistics, this role is a key cultural connector. You'll play a big part in shaping how we work together and show up as a team. You'll report directly to the CEO and work closely with leaders across the company.

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This position is based in the Bay Area and requires 2–3 days a week in our San Francisco office, plus occasional travel for onsite and offsite events (roughly once per quarter).

​

What You'll Do

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• Own and manage complex, ever-evolving calendars—prioritizing what’s most impactful and coordinating seamlessly with internal and external stakeholders
• Attend meetings, taking notes, following up on action items, and helping to create decks
• Coordinate detailed domestic and international travel
• Plan and execute high-impact events—from team dinners to multi-day offsites—handling everything from logistics to vibe
• Take charge of monthly expense reports and step in on special projects that keep things moving forward
• Act as an extension of our CEO —representing Metronome with professionalism, warmth, and great judgment both internally and externally

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Impact You'll Have

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• Help drive the rhythm of the business by supporting exec staff meetings, Quarterly Business Reviews, offsites, and other key operating cadences
• With the visibility you will have across the business, you’ll spot gaps, risks, and opportunities before they surface
• Our admin team is the glue that holds everything together, and as an EBP to the CEO, you’ll play a key role in how Metronome operates and scales

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Qualifications

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• 4+ years of experience in a similar role—ideally supporting founders or C-suite at a fast-paced tech company
• A proactive mindset and a track record of going the extra mile without being asked
• Comfortable working with urgency, shifting priorities, and occasional after-hours communication to keep things moving
• Exceptional organizational skills—you can juggle multiple priorities without dropping the ball
• Calm, collaborative, and approachable under pressure (bonus points for a good sense of humor)
• Strong judgment and a deep respect for confidentiality
• Sharp eye for detail and high standards for accuracy
• Clear, thoughtful communicator across all formats—written, verbal, async, live
• Confident navigating Google Calendar, Gmail, and taking notes like a pro
• Aligned with our values— you take ownership, stay gritty, and meet the moment with a can-do attitude

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Bonus points

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• Project management experience
• Event planning experience

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Compensation

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The estimated base salary range for this role is $130,000 - $170,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

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Company Description

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LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

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Join us to transform the way the world works.

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Job Description

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This role will be based in Sunnyvale, San Francisco, or New York City.

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At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.

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LinkedIn’s vision is to create economic opportunity for every member of the global workforce. Our global Product Design team advances this vision through quality, inclusive design. We're passionate about designing an equal, fair, and accessible platform that’s modern, engaging, and responsible.

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Our products help professionals all over the world stay connected, informed, and productive. The LinkedIn ecosystem is about more than just job hunting. We create and support active communities and enterprise products around sales, marketing, learning, and recruiting.

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Why join the Product Design team at LinkedIn?

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• Designers are strategic partners, from product innovation and planning to launch
• Work and learn with passionate, talented, and supportive people
• We work on both consumer and enterprise products and encourage team rotation, so you can stay engaged and keep growing
• We’re equipped with the best design tools in the business, including Figma, Principle, and Miro 
• A trusting, open environment helps us do our best work…and we have fun together!

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We’re looking for a designer who leads by connecting the dots between user insights, design patterns, and business goals. You will partner and collaborate closely with user research, UX writing, product management, engineering, marketing, and data science. Designing for the world's workforce takes a diverse, empowered team — come be a part of ours.

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Learn more about our design community at design.linkedin.com

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Responsibilities:

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• Effectively communicate conceptual ideas, design rationale and the specifics of user-centered design process
• Create holistic design solutions that address business, brand, and user requirements
• Work with web developers and engineers to deliver final products

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Application Requirements:

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• To be considered for this position, you must include your portfolio, website or other samples of work.

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Qualifications

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Basic Qualifications:

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• BA/BS degree in graphic design, design communication, human-computer interaction, or related field or equivalent combination of education and experience
• Experience participating in the complete product development lifecycle of web or software applications
• 7+ years of experience in user experience design or industry experience (corporate, software, web or agency)

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Preferred Qualifications:

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• Strong experience in delivering large-scale projects independently; Projects are forward-thinking and shape the future of the business; Subject matter expert who owns a business area
• Demonstrated ability to drive strategy and vision for respective projects and teams
• Strong ability to deliver design solutions for unstructured problems that have many dependencies
• Excellent ability in visual communication
• Experience in solving unstructured problems that have few dependencies; Embraces ambiguity and can transform it into effective, actionable plans
• Strong ability to contribute ideas that influence product strategy on adjacent teams

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Suggested Skills:

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• Product Thinking
• Visual Design
• Interaction Design
• Storytelling
• Leadership

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LinkedIn is committed to fair and equitable compensation practices.

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The pay range for this role is $141,000 to $230,000. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

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The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For additional information, visit: https://careers.linkedin.com/benefits.

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Additional Information

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Equal Opportunity Statement

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LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: EEO Statement_2020 - Signed.pdf.

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Please reference the following information for more information: https://legal.linkedin.com/content/dam/legal/LinkedInEEOStatement_2020.pdf.

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Please reference the following information for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf and

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https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf for more information.

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LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

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If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability-related limitation.

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Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

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• Documents in alternate formats or read aloud to you
• Having interviews in an accessible location
• Being accompanied by a service dog
• Having a sign language interpreter present for the interview

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A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

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LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

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San Francisco Fair Chance Ordinance 

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Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

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Pay Transparency Policy Statement 

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As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

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Global Data Privacy Notice for Job Candidates 

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Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.

We are looking for a strategic, user-focused Senior Product Designer to shape and elevate the Sinch Mailgun experience. In this role, you will own the end-to-end design process, collaborating with product and engineering teams to create functional, intuitive, and user-validated experiences that drive both customer satisfaction and business success. You will play a pivotal role in advancing product innovation and fostering a strong, collaborative design culture.

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Responsibilities

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Lead User-Centered Design

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• Plan and conduct user research by engaging with users and analyzing usage data to identify opportunities for improvement based on user behavior and interactions.
• Ensure all designs are supported by customer and data-driven insights. 

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Collaborate Across Teams

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• Partner with Product Managers, Engineers, and fellow Designers to analyze the performance of features, brainstorm, draft, and refine workable design solutions. 
• Communicate clearly and effectively, ensuring annotated and well-organized design files are handed off to the development team for smooth implementation and final output. 
• Collaborate openly in a cross-functional, global environment, incorporating feedback from team members and stakeholders across time zones. 
• Take ownership of projects, working independently to clearly articulate complex ideas and drive them forward with minimal supervision in a technical product environment.

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Deliver Exceptional Design Execution

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• Own the complete design process, from ideation to implementation, ensuring UX solutions align with user needs, product requirements, and business objectives. 
• Apply expertise of suitable UX/UI patterns, scalability and performance considerations, foundational design principles, industry standards, design trends, and accessibility (A11Y) considerations to create functional, inclusive, and user-centered design solutions. 
• Present and communicate your design concepts through narrative presentations, screen recordings, user flows, wireframes, mocks, and prototypes in both low- and high-fidelity to effectively convey potential solutions. 
• Interpret product requirements with minimal guidance, building a deep understanding of complex problems to craft elegant solutions. 
• Contribute to the development and evolution of a design system, ensuring consistent user experiences across product features by using a shared set of patterns and components. 

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Requirements

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• 6+ years of relevant work experience
• Extensive experience in Figma, including creating and maintaining design system components.
• A strong portfolio of work and case studies that demonstrate a clear UX design process with comprehensive problem solving that has optimally met user needs, product requirements, and delivered on business objectives.
• Strong proficiency in prototyping, user research, and usability testing to validate and refine design decisions.

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Preferred Qualification

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• Bachelor's degree in Design, HCI, or a related field.
• Familiarity with Agile and Lean design processes, and experience using JIRA and Confluence.
• Prior experience working with email or within the CPaaS (Communications Platform as a Service) space.

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Our Hiring Process 

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At Sinch, we are committed to following a recruitment process that is fair, objective, consistent, and non-discriminatory. We use pre-employment assessment to create an inclusive application experience to help foster diverse and high performing teams.

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Even if you do not meet all job requirements, don't let that stop you from considering Sinch for the next step in your career. We are always looking for people that could help us pioneer the way the world communicates.

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Benefits

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• STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants.
• CARE FOR YOURSELF: Take advantage of our free virtual counseling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
• SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants.
• TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.
• PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support.
• WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you're the most productive and successful. It's what you do, not where you work, that matters.
• MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.

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If you're looking for the next opportunity in your career and want to work for a growing tech company, then apply now!

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The annual starting salary for this position is $120,000 - $145,000. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications. This role will be accepting applications until 2/06/25 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation.

Job Overview: We are seeking a highly skilled Frontend Developer with strong expertise in modern web technologies, particularly in React and Next.js. The ideal candidate will have hands-on experience building scalable, high-performance web applications and a solid understanding of responsive design, frontend architecture, and modern development practices.

  Key Responsibilities:   

•    Design, develop, and maintain responsive and scalable web applications using  Next.js,  React,  Node.js, and  TypeScript.   
•    Implement and optimize  server-side rendering (SSR),  static site generation (SSG), and  SEO best practices for high-performance web experiences.   
•    Collaborate with UX/UI designers to translate designs into intuitive, user-friendly interfaces.   
•    Write clean, maintainable, and efficient code using modern JavaScript and TypeScript practices.   
•    Optimize application performance across various devices, browsers, and platforms.   
•    Participate in  code reviews to ensure high-quality, secure, and scalable code.   
•    Integrate frontend applications with backend APIs and ensure seamless data flow.   
•    Work with  DevOps tools and deployment processes (e.g.,  Docker,  Kubernetes,  Git).   
•    Use modern build tools and bundlers such as  Webpack,  Rollup,  Gulp, and  Grunt.   
•    Conduct automated testing using frameworks like  Jest,  Mocha,  Cypress, or  Jasmine.   
•    Collaborate cross-functionally with product managers, backend engineers, and stakeholders to deliver high-impact features.   
•    Maintain version control using  Git and follow CI/CD best practices.       Required Skills and Qualifications:   
•     Expertise in React, Next.js, JavaScript/TypeScript, and modern frontend development practices.   
•    Strong understanding of  HTML5,  CSS3, and  JavaScript fundamentals.   
•    Hands-on experience with  SSR,  SSG,  SEO optimization, and  Microfrontend architecture.   
•    Proficiency with frontend testing tools such as  Jest,  Mocha, or  Cypress.   
•    Experience working in  cloud-hosted, web services, or SaaS environments.   
•    Familiarity with  DevOps tools and cloud-native architecture (e.g.,  Docker,  Kubernetes,  Drone).   
•    Solid understanding of  frontend build tools and performance optimization.   
•    Experience with  Git and collaborative version control workflows.       Preferred Qualifications:   
•    Exposure to  GraphQL,  Context API, and advanced state management techniques.   
•    Knowledge of  accessibility standards and  progressive enhancement.   
•    Prior experience working in an Agile development environment.

• Design and build jobs using code, SQL, and scripting.   
•    Work with front-end developers to build complete, end-to-end systems.   
•    Manage and maintain code base in Git.   
•    Experience in one or more modern development language (Java1.8)   
•    Experience in SpringBoot & Microservices.   
•    Previous work building RESTful services and APIs.   
•    Familiar with coding patterns, both object oriented and procedural.   
•    Makes a habit of covering the majority of their code with unit tests.   
•    Ability to debug code quickly and efficiently.   
•    Experience working with SQL, NoSQL, message and data.   
•    Hands-on experience with a JavaScript structural framework (React).   
•    Previous work done on high-traffic public facing websites.   
•    Understand the mechanics of responsive web design using HTM5/CSS3.

Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, design and build better products — from start to finish. Whether it’s consolidating tools, simplifying workflows, or collaborating across teams and time zones, Figma makes the design process faster, more efficient, and fun while keeping everyone on the same page. From great products to long-lasting companies, we believe that nothing great is made alone—come make with us!

​

We are looking for a Product Designer to shape the future of FigJam! In this role, you will tackle both the strategic challenge of defining a vision to rally the team around while shipping ambitious, high-quality work. This is an exciting opportunity to own one of the newest and essential frontiers at Figma and join a team of world-class craftspeople. The work you’ll do will redefine Figma’s product suite, core audiences, and future as a business.

​

What you’ll do at Figma:

​

​

• Contribute to overall strategy and decision-making about product direction
• Help deliver and refine clear storytelling around product needs and opportunities
• Work cross-functionally with product management, engineering, design, and research peers
• Create, collaborate, and iterate on flows, prototypes, and high-fidelity visuals
• Design and ship high-quality product improvements

​

We'd love to hear from you if you have:

​

​

• 5+ years of work experience designing UX and UI for software
• An eye for high-quality, well-crafted visual and interaction design, and a passion for UI details
• Experience working independently to explore concepts from beginning to end
• Demonstrated ability to design simple solutions to complex user problems
• Experience handling complex projects with overlapping organizational lines
• Proficiency in prototyping your ideas to help articulate nuanced design decisions

​

While not required, it’s an added plus if you also have:

​

​

• A generative spirit, and excitement about coming up with novel, simple solutions
• A track record of leading 0-to-1 initiatives
• Experience mentoring junior or early career designers

​

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

​

Pay Transparency Disclosure

​

If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.

​

Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.

​

Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future. You may view our Pay Transparency Policy by clicking on the corresponding link.

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Annual Base Salary Range (SF/NY Hub):

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$149,000—$308,000 USD

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At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.

​

Examples of accommodations include but are not limited to:

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​

• Holding interviews in an accessible location
• Enabling closed captioning on video conferencing
• Ensuring all written communication be compatible with screen readers
• Changing the mode or format of interviews 

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By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with the applicable candidate section of Figma's Privacy Policy.

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The Commercial Counsel will provide guidance on a variety of commercial legal issues, including by drafting and negotiating  Order Forms, Master Service Agreements and Data Privacy Agreements, and responding to compliance related requests  from internal parties, clients and other external parties. The Commercial Counsel is a high-impact role in which you will become a trusted advisor to key stakeholders while utilizing a diverse skillset in contract negotiation, critical thinking and problem-solving. This role is ideally suited for an individual who is eager to learn, has an ownership mentality, and thrives in a team-focused, fast-paced environment.

​

Responsibilities:

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• Independently review, draft and negotiate customer SaaS agreements, including MSAs, Order Forms, DPAs and NDAs, while identifying and managing risk for the company.
• Maintain and improve existing sales contracting processes and work on other legal and compliance projects.
• Collaborate with Sales, Finance, Deal Desk, Information Security, Product, and other teams to negotiate contracts, work on cross-functional projects, and  ensure compliance with Movable’s policies and applicable laws.
• Keep up to date with developments in relevant practice areas, including  data privacy, commercial law, and other applicable regulations.

​

Qualifications:

​

• A JD from an accredited law school with admission to a state bar
• 3+ years of legal experience, with focus on drafting and negotiating SaaS, software licensing, and other technology related contracts, including MSAs, SOWs, and NDAs.
• Solid understanding of commercial contract terms (e.g., intellectual property rights, indemnification, and limitations of liability) and the ability to translate that understanding into redlines and articulate in negotiations.
• Basic knowledge of data privacy laws such as the GDPR and the CCPA; experience in negotiating Data Privacy Agreements is a plus.
• Excellent negotiating, legal drafting, and communication skills.
• Excellent attention to detail.
• Agile thinker who can pivot quickly without sacrificing quality of work.
• Team player who exhibits excellent client service and professionalism.
• Ability to keep deadlines and composure in a fast-paced environment.

​

The base pay range for this position is $140,000-$165,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

​

At Acorns, our mission is to look after the financial best interests of the up-and-coming, beginning with the empowering, proud step of micro-investing. How do we accomplish our mission? Our values. 

​

Lead With Heart - With compassion, integrity, and tenacity, inspire yourself and others to move past all previous thresholds of possibility

​

Make Bold Decisions - We are creating a new world. Be optimistic, adventurous, and courageous. Leap fearlessly into the future

​

Always Build Trust - Say what you mean, mean what you say, and do what you say you’re going to do. We are all owners. We are one team

​

Never Stop Growing - Change IS the constant. Stay hungry and curious. Be relentless in the pursuit of progress

​

Find a way - Never settle, no excuses, nothing is impossible. Just make it happen

​

Our values guide us, and our mission drives us. Come join us and help deliver financial wellness for the whole family, putting the tools of wealth-making into everyone’s hands.

​

___________________________________________________________________________

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Product Manager - Retention | Acorns

​

Acorns is seeking a curious and driven Product Manager to assist with the Retention side of our app. The Retention side of our product includes but is not limited to Investment Products, Banking Products, Money Movement, Education, and Financial Wellness. The ideal candidate brings strong analytical skills, a KPI-driven mindset, and a passion for optimizing customer experiences.

​

As a Retention Product Manager, you will develop and execute strategies to enhance customer experience and retention. Your work will directly impact helping everyday Americans save and invest, driving customer engagement, retention, and LTV through continuous improvement of features and flows.

​

About The Team

​

Product Managers own the roadmap, ensuring clarity and collaboration across design, engineering, marketing, and operations. They uphold high standards, simplify complexity, and inspire the team to achieve ambitious goals with a shared belief in our mission.

​

Acorns is a remote-first organization, offering the flexibility to work remotely while providing optional access to office spaces in Irvine, CA.

​

What You Will Do At Acorns

​

​

• Become familiar with our product development goals, processes, strategy, and vision at Acorns
• Build strong relationships with engineering, design, analytics, research, and third-party partners, ensuring alignment and clear understanding of our vision, products, and progress across all teams
• Dive into customer research, analysis, and designs to understand our current and forthcoming offerings
• Manage the backlog and day-to-day sprint-level needs of the engineering team and product team leaders
• Collaborate with Engineering, Design, Compliance, Legal, and Marketing to drive product initiatives to completion
• Draft and refine Product Requirements Documents (PRDs), define success metrics and outline use cases for new initiatives. Oversee projects from concept to launch, analyze their performance, and iterate continuously to achieve optimal outcomes
• Develop strategies to improve retention, create innovative product ideas, enhance existing offerings, and deliver timely results on current initiatives
• Leverage data and instincts to shape product vision, define key success metrics, drive innovation, and plan roadmaps for new products and features that align with team and company objectives

​

What You Will Bring To Acorns

​

​

• 3+ years of experience in a consumer-facing product management role
• Ability to drive outcomes through influence and navigate ambiguity, and complexity in a structured and organized manner
• Strong knowledge of the product development process, previous experience shipping and iterating on successful products
• A customer-first mindset combined with the awareness to acknowledge when you don’t have all the answers
• Strong communication, collaboration, and prioritization skills
• Excellent problem-solving and decision-making skills with the ability to balance tradeoffs and deliver quickly without sacrificing quality
• Hunger to deliver game-changing products
• Exceptional drive and precision in delivery
• A belief that your work is tied to your life's mission
• Optimistic about the potential of societal change

​

You are not expected to have experience with all listed requirements. If you feel passionate about Acorns' mission, vision, and values, please apply.

​

What We Offer

​

​

• Competitive salary and stock options
• A comprehensive benefits package for you and your family
• Flexible work location, hours, and paid time off 
• 401(k) discretionary match
• Monthly Acorns account contribution & GoHenry account for your family
• Mindfulness and Financial Wellness resources, Headspace and Addition Wealth
• Acorns Career Development Program (Ongoing training sessions, development plans, development check-ins, Cornerstone’s online training platform)
• Roots Leadership Program for Emerging Leaders
• Community week onsite gatherings and various virtual events
• Talented and motivated team members who care deeply about one another, our mission, and our customers.
• The rare opportunity to create a new world. We inspire one another every day to do meaningful work that solves big societal challenges.

​

About Acorns

​

Acorns is a financial wellness app that helps everyday people and families save and invest money for the long term. Since 2014, Acorns has grown into a global company with multiple life stage products serving the needs of kids, teens, adults and parents. Named one of Time’s “World’s Best Brands of 2024,” Acorns has helped over 13 million people save & invest over $22 billion dollars, much of it from spare change and small amounts.

​

Compensation Information

​

The pay range for this position at commencement of employment is expected to be between $150,000 and $175,000/year; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, equity grants, and discretionary cash bonus awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

​

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

​

Work Authorization

​

Acorns participates in E-Verify to confirm the employment eligibility of all newly hired employees. For more information about E-Verify, please visit www.e-verify.gov

​

​

About the Role

--------------

​

As an Enterprise Account Executive at Metronome, you'll be at the forefront of the usage-based pricing revolution, working across organizations to drive strategic monetization transformations and help bring new products to market. You'll orchestrate complex sales cycles involving engineering leaders, product teams, finance operators, and C-suite stakeholders, helping them reimagine their pricing strategies and customer billing experience to unlock new revenue potential.

​

This role requires you to be hybrid in San Francisco or New York City.

​

What You'll Do

--------------

​

• Build and maintain relationships across the entire customer organization, from developers and product managers to CEOs
• Lead strategic discussions with executives about modernizing their monetization strategy while simultaneously engaging with highly technical teams on implementation details
• Own the full sales cycle for enterprise accounts, from prospecting and discovery through technical validation, commercial negotiation, and close
• Navigate complex organizational dynamics to build consensus among technical and business stakeholders
• Develop executive-level business cases that demonstrate the ROI of usage-based pricing while working with engineering teams to validate technical feasibility
• Partner with Solutions Engineers to architect and validate technical solutions during proof-of-concept engagements
• Help shape product strategy by synthesizing feedback from both technical and business stakeholders
• Define and refine our enterprise sales playbook as a foundational member of the strategic sales team

​

Qualifications

--------------

​

• You have 5+ years of enterprise software sales experience, with a focus on technical sales to product and engineering teams
• You're equally comfortable presenting to C-suite executives and white-boarding with engineering teams and excel at building relationships across organizations and orchestrating complex, multi-stakeholder deals
• You have experience selling technical infrastructure or developer tools
• You're naturally curious about technology and enjoy diving deep into technical concepts – tactically you can translate technical concepts into business value for executive audiences while maintaining credibility with technical teams.
• You have strong business acumen and can effectively communicate ROI to finance and executive stakeholders
• You're comfortable operating in fast-paced startup environments, see opportunity in ambiguity, and are excited to help build something from the ground up

​

Bonus Points

​

• You have experience with billing, payments, or financial infrastructure

​

Compensation

​

The estimated salary range for this role is $300,000-$350,000 OTE. In addition to your salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

We're seeking an experienced Developer Relations Engineer who will champion Metronome's developer experience strategy and contribute to our broader developer experience initiatives. This role combines a strong intuitive sense for the life of a developer with hands-on engineering skills to drive comprehensive documentation, community engagement, and tools that help developers succeed with our platform.  

​

What You'll Do

--------------

​

As Metronome's first Developer Relations Engineer, you will define and execute a strategy to continuously improve the developer experience of using Metronome.

​

Developer Experience

​

• Identify and implement improvements to the developer journey
• Create and maintain SDK examples and starter projects
• Build internal tools to improve documentation workflows
• Contribute to the design of developer-facing features
• Gather and analyze developer feedback to drive documentation improvements

​

Documentation Leadership

​

• Own and execute our technical documentation strategy
• Create clear, concise, and accurate documentation for APIs, SDKs, and integrations
• Design and maintain our documentation infrastructure and tooling
• Develop tutorials, guides, and sample applications that showcase best practices
• Produce engaging video content demonstrating key features and integration workflows
• Establish style guides and documentation standards

​

Technical Communication

​

• Write technical blog posts and integration guides to help evangelize Metronome as a developer-first company
• Create content for developer communications
• Contribute to developer support channels
• Help identify and document common integration patterns and issues
• Participate in developer community events

​

Qualifications

--------------

​

• 5+ years of technical experience, with at least 3 years focused on developer relations and experience
• Strong software development background with hands-on coding experience
• Excellent technical writing skills with a portfolio of documentation work
• Experience with API documentation and developer guides
• Proficiency in multiple programming languages
• Experience with documentation tools and static site generators
• Strong communication skills and ability to explain complex technical concepts
• Experience with version control systems (Git) and collaborative development workflows

​

Bonus Points

​

• Experience building and maintaining documentation infrastructure
• Background in creating technical video content
• Experience with documentation-as-code approaches
• Knowledge of developer metrics and analytics
• Experience with OpenAPI/Swagger specifications
• Understanding of developer experience (DX) best practices
• Knowledge of continuous integration/continuous deployment (CI/CD) practices

​

​

About the Role

--------------

​

As a foundational team member on Metronome’s Customer Growth team, you’ll own a mission-critical role, partnering directly with our most strategic customers to drive their business forward. As the account owner you’ll build strong, impactful partnerships, spanning from hands-on account management to capturing new growth opportunities, championing customer needs with our product team, providing business and technical guidance and ensuring our clients see the full value of Metronome and a usage-based approach.

​

Step into a role that’s central to Metronome’s revenue engine and the future of our customers’ success. Join us in delivering an unmatched customer experience and maximizing every opportunity for growth.

​

What You'll Do

------------------

​

• Lead key client meetings, including Executive Business Reviews (EBRs) and roadmap discussions, to drive towards shared goals, review progress, and explore new growth opportunities.
• Own upsells and expansion opportunities by analyzing client usage data and aligning solutions with their evolving needs.
• Act as the primary escalation point for tricky client issues, troubleshooting with internal teams and proactively managing risks to maintain high client satisfaction.
• Translate client feedback into actionable improvements with product and engineering teams, ensuring the product evolves in alignment with customer needs and market trends.
• Drive end-to-end project plans for complex deployments, coordinating timelines, resources, and deliverables across internal and client teams.

​

Impact You'll Have

----------------------

​

• Own and drive customer growth: Unlock new revenue opportunities through strategic use case expansions and up-sells, ensuring clients derive increasing value over time.
• Maximize customer satisfaction: Build strong, lasting relationships with companies at the frontier of their industries and proactively address their challenges, driving exceptional client experiences and higher retention rates.
• Shape product roadmap: Represent the voice of the customer, providing actionable insights to product and engineering teams to shape our roadmap and future development.
• Drive cross-functional collaboration: Align internal teams—sales, marketing, product, and engineering—around customer needs to ensure seamless project execution and delivery.

​

Qualifications

------------------

​

• 6+ years of experience in a related post-sales function or customer engagement role
• Ownership of a strategic book of business and measurable success metrics
• Excellent project management skills and experience managing complex projects across multiple teams
• Ability to own and identify growth opportunities and execute on strategic account plans to drive long-term customer growth
• Natural relationship builder who loves to spend time with customers
• Technical aptitude to build credibility with and act as an advisor to CTOs/CPOs in matters of data, pricing, and billing

​

Bonus Points

​

• Communicate with a broad range of stakeholders, CEO/CTOs, product, engineering, finance
• High degree of ownership, paired with a strong ability to prioritize
• Experience working with customers as a founder or early hire at a software company
• Familiarity with financial concepts or pricing/billing
• Experience in management consulting or enterprise SaaS company

​

Compensation

​

The estimated base salary range for this role is $150,000 - $200,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About the Role

--------------

​

The Product Engineering team at Metronome is responsible for crafting billing solutions for our self-serve and enterprise customers. This role offers the opportunity to explore how businesses bill their customers, unlock insights from usage data, and deliver a delightful user experience through APIs and UI. As a product engineer, you will be working in Squad, a cross-functional team to deliver specific mission.

​

What You'll Do

--------------

​

• Design and build impactful features: Develop complex, full-stack features that span across both backend and frontend.
• Cross-team collaboration: Partner with other engineering teams, designers, product managers, and Go To Market (GTM) teams to define product strategy and deliver from concept to implementation.
• Mentor and grow: Share your knowledge to help teammates grow while learning from their expertise.

​

Qualifications

--------------

​

• Proven track record of execution: 5+ years of hands-on engineering experience building world-class products.
• Craftsmanship in code: You take pride in shipping high-quality, thoughtful features, setting a high bar for maintainability and elegance.
• Customer empathy: You deeply understand customer needs and translate them into intuitive solutions.
• Growth mindset: You value diverse perspectives and are committed to continuous learning.
• Tech-savvy and curious: Whether you’re familiar with our stack or excited to learn, you thrive on picking up new tools. Our current tech stack is:

  + Infrastructure as Code (Terraform, Serverless Framework)

  + Languages (mainly Typescript, sometimes Python)

  + Frontend Tools and Frameworks (React, Apollo GraphQL, Webpack, React Testing Library)

  + CI/CD (AWS CodePipeline & CodeDeploy, CircleCI)

​

Compensation

​

The estimated base salary range for this role is $156,000 - $214,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

​

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

​

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

​

​

​

About Us

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​

Metronome is the leading usage-based billing platform built for modern software companies. With Metronome, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code.

​

Our platform computes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them hours of development time and manual invoicing and enabling them to use consumption data to better serve their customers. Our customers love our product and approach, and we’re humbled to work with amazing companies like OpenAI, Databricks, NVIDIA, Confluent, and Anthropic.

​

You'll be joining an experienced team that includes founders who have successfully built and sold startups before. Our founders and employees also have direct experience building and scaling teams through massive growth at companies like Dropbox, Clever, and New Relic. On the back of this experience and our success-to-date, we’ve raised over $128M from leading investors including NEA, Andreessen Horowitz, General Catalyst, Elad Gil, and Workday Ventures. We’re also proud to have founders and executives of companies like Segment, Plaid, Looker, Gitlab, Confluent, HashiCorp, and Snowflake, as investors who have experienced the pain we're solving firsthand.

​

About the Role

--------------

​

Our Developer Platform team owns the ingestion, management, and real-time observability layers that sit between a customer’s data pipelines and Metronome’s billing engine. As the Product Manager leading this area, you will shape how enterprise engineering teams:

​

• Ingest any data volume, from anywhere – Deliver low-latency, high-throughput options (warehouse loaders, Kafka/Deltashare connectors, on-prem agents, APIs) that let customers stream, batch, or backfill usage data of any size.
• Achieve real-time observability – Give customers a single pane to query raw events, audit every transformation, and monitor system health in seconds—not hours.
• Ensure end-to-end transparency & auditability – Surface API traces, webhook history, and user actions so clients can meet rigorous compliance requirements and debug faster.
• Detect risk proactively – Enable monitoring on any metric—­from ingest lag to invoice finalization—to prevent revenue-impacting incidents before they happen.

​

Your mandate: make Metronome the most transparent, reliable, and flexible revenue infrastructure on the planet.

​

What You’ll Do

------------------

​

• Own the vision, strategy, and roadmap for Developer Platform ingestion & observability capabilities.
• Spend significant time with enterprise engineering and FinOps teams to deeply understand their data-scale challenges and translate them into product outcomes.
• Work day-to-day with engineering and design to scope, sequence, and ship features that balance reliability, performance, and compliance.
• Partner with Solutions Architecture, Customer Success, and Sales to ensure successful deployments and to feed learnings back into product iteration.
• Define and track success metrics that demonstrate improved data ingest speed, incident recovery time, and customer satisfaction.

​

Impact You'll Have

----------------------

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• World-class developer experience – Customers can integrate once and trust that every byte is auditable, queryable, and billable.
• Lightning-fast recovery – Clients resolve incidents in minutes thanks to granular telemetry and pre-built monitors.
• Roadmap clarity – Internal teams and customers always know what platform capabilities are coming next and why.
• Culture amplifier – Engineering, Design, and GTM stay tightly aligned on solving the highest-impact problems.

​

Qualifications

------------------

​

• Developer-product pedigree – 4+ years building platform, API, infra, analytics, or observability products used directly by software engineers.
• Customer intensity – Proven record of working hands-on with a large number of enterprise or high-growth customers (e.g., ownership of beta programs, on-site workshops, or complex integrations).
• Strong technical fluency (CS degree or equivalent experience) and ability to reason from first principles.
• High ownership and crisp prioritization in ambiguous, fast-moving environments.

​

Bonus Points

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• Experience with logs/metrics platforms (e.g., Datadog, Splunk), event pipelines (Kafka, Kinesis), or financial/usage data systems.
• Early product hire at a hyper-growth B2B startup; experience building or scaling a PM team.

​

Compensation

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The estimated base salary range for this role is $171,200 - $214,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

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The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

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We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

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As a Product Marketing Analyst, you will help craft positioning and messaging and support the execution of marketing strategies for Boomi AI and the Boomi Enterprise Platform. This role requires solid knowledge of product marketing, the Enterprise Software landscape, and agentic AI technologies. The ideal candidate brings experience in product or solution marketing, preferably within the iPaaS or AI vendor space.  

What you'll do: 

​

• Craft compelling, differentiated positioning and messaging by developing deep insights into target buyers and their needs
• Produce high-quality customer-facing assets, including presentations, datasheets, case studies, videos, and demos, to skillfully communicate the value of our solutions to potential buyers
• Support the execution of marketing programs and sales enablement
• Conduct competitive analysis to identify opportunities for growth and differentiation
• Collaborate with product management to drive launches and act as the voice of the   

buyer to help influence roadmap decisions

• Present at customer-facing physical events and webinars as a subject matter expert

​

The Experience you bring:

​

• Bachelor's degree in marketing, communications, or other related programs
• 2+ years of product marketing, solution marketing, or product management experience in the enterprise software/SaaS space with an emphasis on AI
• Demonstrated ability to understand and market technology products to a technical and business audience
• Well-developed analytical skills and experience with market research, competitive analysis, and marketing metrics
• Advanced verbal & written communication skills, able to craft compelling stories and  articulate complex technical details and concepts in a clear, concise manner
• Ability to work collaboratively across teams, including product management, sales, and customer success

​

Bonus points if you have:

​

• Experience working for an iPaaS or AI vendor

​

Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!

​

Boomi is committed to fair and equitable compensation practices. The base compensation for this position in Vancouver, B.C. ranges between 72,000 - 100,000 CAD annually + applicable bonus. This position is remote-friendly and, as such, final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location. 

​

As a Product Marketing Analyst, you will help craft positioning and messaging and support the execution of marketing strategies for Boomi AI and the Boomi Enterprise Platform. This role requires solid knowledge of product marketing, the Enterprise Software landscape, and agentic AI technologies. The ideal candidate brings experience in product or solution marketing, preferably within the iPaaS or AI vendor space.  

What you'll do: 

​

• Craft compelling, differentiated positioning and messaging by developing deep insights into target buyers and their needs
• Produce high-quality customer-facing assets, including presentations, datasheets, case studies, videos, and demos, to skillfully communicate the value of our solutions to potential buyers
• Support the execution of marketing programs and sales enablement
• Conduct competitive analysis to identify opportunities for growth and differentiation
• Collaborate with product management to drive launches and act as the voice of the   

buyer to help influence roadmap decisions

• Present at customer-facing physical events and webinars as a subject matter expert

​

The Experience you bring:

​

• Bachelor's degree in marketing, communications, or other related programs
• 2+ years of product marketing, solution marketing, or product management experience in the enterprise software/SaaS space with an emphasis on AI
• Demonstrated ability to understand and market technology products to a technical and business audience
• Well-developed analytical skills and experience with market research, competitive analysis, and marketing metrics
• Advanced verbal & written communication skills, able to craft compelling stories and  articulate complex technical details and concepts in a clear, concise manner
• Ability to work collaboratively across teams, including product management, sales, and customer success

​

Bonus points if you have:

​

• Experience working for an iPaaS or AI vendor

​

Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!

​

Boomi is committed to fair and equitable compensation practices. The base compensation for this position in Vancouver, B.C. ranges between 72,000 - 100,000 CAD annually + applicable bonus. This position is remote-friendly and, as such, final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location. 

​

As a Product Marketing Analyst, you will help craft positioning and messaging and support the execution of marketing strategies for Boomi AI and the Boomi Enterprise Platform. This role requires solid knowledge of product marketing, the Enterprise Software landscape, and agentic AI technologies. The ideal candidate brings experience in product or solution marketing, preferably within the iPaaS or AI vendor space.  

What you'll do: 

​

• Craft compelling, differentiated positioning and messaging by developing deep insights into target buyers and their needs
• Produce high-quality customer-facing assets, including presentations, datasheets, case studies, videos, and demos, to skillfully communicate the value of our solutions to potential buyers
• Support the execution of marketing programs and sales enablement
• Conduct competitive analysis to identify opportunities for growth and differentiation
• Collaborate with product management to drive launches and act as the voice of the   

buyer to help influence roadmap decisions

• Present at customer-facing physical events and webinars as a subject matter expert

​

The Experience you bring:

​

• Bachelor's degree in marketing, communications, or other related programs
• 2+ years of product marketing, solution marketing, or product management experience in the enterprise software/SaaS space with an emphasis on AI
• Demonstrated ability to understand and market technology products to a technical and business audience
• Well-developed analytical skills and experience with market research, competitive analysis, and marketing metrics
• Advanced verbal & written communication skills, able to craft compelling stories and  articulate complex technical details and concepts in a clear, concise manner
• Ability to work collaboratively across teams, including product management, sales, and customer success

​

Bonus points if you have:

​

• Experience working for an iPaaS or AI vendor

​

Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!

​

Boomi is committed to fair and equitable compensation practices. The base compensation for this position in Vancouver, B.C. ranges between 72,000 - 100,000 CAD annually + applicable bonus. This position is remote-friendly and, as such, final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location. 

​

As a Product Marketing Analyst, you will help craft positioning and messaging and support the execution of marketing strategies for Boomi AI and the Boomi Enterprise Platform. This role requires solid knowledge of product marketing, the Enterprise Software landscape, and agentic AI technologies. The ideal candidate brings experience in product or solution marketing, preferably within the iPaaS or AI vendor space.  

What you'll do: 

​

• Craft compelling, differentiated positioning and messaging by developing deep insights into target buyers and their needs
• Produce high-quality customer-facing assets, including presentations, datasheets, case studies, videos, and demos, to skillfully communicate the value of our solutions to potential buyers
• Support the execution of marketing programs and sales enablement
• Conduct competitive analysis to identify opportunities for growth and differentiation
• Collaborate with product management to drive launches and act as the voice of the   

buyer to help influence roadmap decisions

• Present at customer-facing physical events and webinars as a subject matter expert

​

The Experience you bring:

​

• Bachelor's degree in marketing, communications, or other related programs
• 2+ years of product marketing, solution marketing, or product management experience in the enterprise software/SaaS space with an emphasis on AI
• Demonstrated ability to understand and market technology products to a technical and business audience
• Well-developed analytical skills and experience with market research, competitive analysis, and marketing metrics
• Advanced verbal & written communication skills, able to craft compelling stories and  articulate complex technical details and concepts in a clear, concise manner
• Ability to work collaboratively across teams, including product management, sales, and customer success

​

Bonus points if you have:

​

• Experience working for an iPaaS or AI vendor

​

Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!

​

Boomi is committed to fair and equitable compensation practices. The base compensation for this position in Vancouver, B.C. ranges between 72,000 - 100,000 CAD annually + applicable bonus. This position is remote-friendly and, as such, final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location. 

​

As a Product Marketing Analyst, you will help craft positioning and messaging and support the execution of marketing strategies for Boomi AI and the Boomi Enterprise Platform. This role requires solid knowledge of product marketing, the Enterprise Software landscape, and agentic AI technologies. The ideal candidate brings experience in product or solution marketing, preferably within the iPaaS or AI vendor space.  

What you'll do: 

​

• Craft compelling, differentiated positioning and messaging by developing deep insights into target buyers and their needs
• Produce high-quality customer-facing assets, including presentations, datasheets, case studies, videos, and demos, to skillfully communicate the value of our solutions to potential buyers
• Support the execution of marketing programs and sales enablement
• Conduct competitive analysis to identify opportunities for growth and differentiation
• Collaborate with product management to drive launches and act as the voice of the   

buyer to help influence roadmap decisions

• Present at customer-facing physical events and webinars as a subject matter expert

​

The Experience you bring:

​

• Bachelor's degree in marketing, communications, or other related programs
• 2+ years of product marketing, solution marketing, or product management experience in the enterprise software/SaaS space with an emphasis on AI
• Demonstrated ability to understand and market technology products to a technical and business audience
• Well-developed analytical skills and experience with market research, competitive analysis, and marketing metrics
• Advanced verbal & written communication skills, able to craft compelling stories and  articulate complex technical details and concepts in a clear, concise manner
• Ability to work collaboratively across teams, including product management, sales, and customer success

​

Bonus points if you have:

​

• Experience working for an iPaaS or AI vendor

​

Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!

​

Boomi is committed to fair and equitable compensation practices. The base compensation for this position in Vancouver, B.C. ranges between 72,000 - 100,000 CAD annually + applicable bonus. This position is remote-friendly and, as such, final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location. 

​

As a Product Marketing Analyst, you will help craft positioning and messaging and support the execution of marketing strategies for Boomi AI and the Boomi Enterprise Platform. This role requires solid knowledge of product marketing, the Enterprise Software landscape, and agentic AI technologies. The ideal candidate brings experience in product or solution marketing, preferably within the iPaaS or AI vendor space.  

What you'll do: 

​

• Craft compelling, differentiated positioning and messaging by developing deep insights into target buyers and their needs
• Produce high-quality customer-facing assets, including presentations, datasheets, case studies, videos, and demos, to skillfully communicate the value of our solutions to potential buyers
• Support the execution of marketing programs and sales enablement
• Conduct competitive analysis to identify opportunities for growth and differentiation
• Collaborate with product management to drive launches and act as the voice of the   

buyer to help influence roadmap decisions

• Present at customer-facing physical events and webinars as a subject matter expert

​

The Experience you bring:

​

• Bachelor's degree in marketing, communications, or other related programs
• 2+ years of product marketing, solution marketing, or product management experience in the enterprise software/SaaS space with an emphasis on AI
• Demonstrated ability to understand and market technology products to a technical and business audience
• Well-developed analytical skills and experience with market research, competitive analysis, and marketing metrics
• Advanced verbal & written communication skills, able to craft compelling stories and  articulate complex technical details and concepts in a clear, concise manner
• Ability to work collaboratively across teams, including product management, sales, and customer success

​

Bonus points if you have:

​

• Experience working for an iPaaS or AI vendor

​

Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!

​

Boomi is committed to fair and equitable compensation practices. The base compensation for this position in Vancouver, B.C. ranges between 72,000 - 100,000 CAD annually + applicable bonus. This position is remote-friendly and, as such, final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location. 

​

As a Product Marketing Analyst, you will help craft positioning and messaging and support the execution of marketing strategies for Boomi AI and the Boomi Enterprise Platform. This role requires solid knowledge of product marketing, the Enterprise Software landscape, and agentic AI technologies. The ideal candidate brings experience in product or solution marketing, preferably within the iPaaS or AI vendor space.  

What you'll do: 

​

• Craft compelling, differentiated positioning and messaging by developing deep insights into target buyers and their needs
• Produce high-quality customer-facing assets, including presentations, datasheets, case studies, videos, and demos, to skillfully communicate the value of our solutions to potential buyers
• Support the execution of marketing programs and sales enablement
• Conduct competitive analysis to identify opportunities for growth and differentiation
• Collaborate with product management to drive launches and act as the voice of the   

buyer to help influence roadmap decisions

• Present at customer-facing physical events and webinars as a subject matter expert

​

The Experience you bring:

​

• Bachelor's degree in marketing, communications, or other related programs
• 2+ years of product marketing, solution marketing, or product management experience in the enterprise software/SaaS space with an emphasis on AI
• Demonstrated ability to understand and market technology products to a technical and business audience
• Well-developed analytical skills and experience with market research, competitive analysis, and marketing metrics
• Advanced verbal & written communication skills, able to craft compelling stories and  articulate complex technical details and concepts in a clear, concise manner
• Ability to work collaboratively across teams, including product management, sales, and customer success

​

Bonus points if you have:

​

• Experience working for an iPaaS or AI vendor

​

Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!

​

Boomi is committed to fair and equitable compensation practices. The base compensation for this position in Vancouver, B.C. ranges between 72,000 - 100,000 CAD annually + applicable bonus. This position is remote-friendly and, as such, final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location. 

​

As a Product Marketing Analyst, you will help craft positioning and messaging and support the execution of marketing strategies for Boomi AI and the Boomi Enterprise Platform. This role requires solid knowledge of product marketing, the Enterprise Software landscape, and agentic AI technologies. The ideal candidate brings experience in product or solution marketing, preferably within the iPaaS or AI vendor space.  

What you'll do: 

​

• Craft compelling, differentiated positioning and messaging by developing deep insights into target buyers and their needs
• Produce high-quality customer-facing assets, including presentations, datasheets, case studies, videos, and demos, to skillfully communicate the value of our solutions to potential buyers
• Support the execution of marketing programs and sales enablement
• Conduct competitive analysis to identify opportunities for growth and differentiation
• Collaborate with product management to drive launches and act as the voice of the   

buyer to help influence roadmap decisions

• Present at customer-facing physical events and webinars as a subject matter expert

​

The Experience you bring:

​

• Bachelor's degree in marketing, communications, or other related programs
• 2+ years of product marketing, solution marketing, or product management experience in the enterprise software/SaaS space with an emphasis on AI
• Demonstrated ability to understand and market technology products to a technical and business audience
• Well-developed analytical skills and experience with market research, competitive analysis, and marketing metrics
• Advanced verbal & written communication skills, able to craft compelling stories and  articulate complex technical details and concepts in a clear, concise manner
• Ability to work collaboratively across teams, including product management, sales, and customer success

​

Bonus points if you have:

​

• Experience working for an iPaaS or AI vendor

​

Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!

​

Boomi is committed to fair and equitable compensation practices. The base compensation for this position in Vancouver, B.C. ranges between 72,000 - 100,000 CAD annually + applicable bonus. This position is remote-friendly and, as such, final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location. 

​